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Location: Oakland, CA, United States Help Strengthen Democracy Through Civic Technology WeVote is a nonpartisan, nonprofit civic technology organization powered by more than 250 volunteers across the United States. Our mission is to help voters make informed decisions through accessible, technology-driven voter education tools. We are seeking an experienced Financial Controller to help oversee and strengthen our financial operations. This is an excellent opportunity for a finance professional who wants to apply their expertise to a meaningful cause while collaborating with a high-impact national volunteer team. Time Commitment: 3-5+ hours per week Location: Remote (U.S.) Type: Volunteer Role Fraud & Phishing Warning Please apply directly through the WeVote volunteer application portal: https://wevote.applytojob.com/apply For your security, do not submit applications through third-party job boards or unofficial websites. Applications are only accepted through our official volunteer applicant tracking system. About WeVote WeVote is a nonpartisan, nonprofit organization that leverages technology to increase voter participation and civic engagement. As a Fast Forward-supported nonprofit technology organization, we develop tools that help voters access reliable election information and make confident voting decisions. Learn more at www.WeVote.US . What You'll Do As a Volunteer Financial Controller, you will help ensure financial accuracy, transparency, and sustainability across the organization by: Preparing monthly, quarterly, and annual financial reports, including income statements, balance sheets, and cash flow statements Overseeing accounts payable, accounts receivable, reconciliations, expense tracking, and general ledger activities Supporting annual budgeting, forecasting, and financial planning processes Monitoring cash flow, liquidity, and working capital requirements Helping improve financial systems, reporting tools, and process automation Developing financial dashboards, metrics, and reporting packages for leadership and board stakeholders Supporting nonprofit financial compliance and tax filing requirements Recommending financial controls, policies, and best practices to strengthen operational effectiveness What We're Looking For Required Qualifications Professional experience in accounting, finance, controllership, or financial management Strong understanding of financial reporting, budgeting, and forecasting Experience with accounting systems and financial software platforms Excellent analytical, organizational, and communication skills Ability to work independently in a remote, collaborative environment Commitment to WeVote's mission of strengthening civic participation and voter engagement Availability of at least 3 hours per week during core collaboration hours (Monday-Friday, 8:00 AM-6:00 PM ET) Preferred Qualifications CPA, CMA, MBA, or equivalent financial credentials Experience with nonprofit accounting or nonprofit financial management Experience presenting financial information to executive leadership or boards of directors Knowledge of internal controls, audits, and financial compliance practices Why Volunteer With WeVote? Make a direct impact on voter engagement and democratic participation Apply your professional expertise to a meaningful national mission Collaborate with talented volunteers across technology, operations, communications, and civic engagement Expand your leadership experience and professional network Gain exposure to nonprofit leadership and governance * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you!!

Location: Oakland, CA, United States Help Shape How Millions of Voters Engage with Reliable Civic Information WeVote is a nonpartisan civic technology nonprofit dedicated to increasing voter participation through innovative digital tools and trusted voter education resources. As a Fast Forward nonprofit technology grantee, WeVote empowers voters with the information they need to make informed decisions and participate confidently in democracy. We are seeking a strategic and innovative Director of Content Strategy to lead the development and execution of WeVote's content vision across digital channels. This volunteer leadership role is ideal for an experienced content strategist, communications leader, digital marketer, or media professional who is passionate about civic engagement and audience growth. As Director of Content Strategy, you will define how WeVote communicates with voters, volunteers, supporters, and stakeholders through impactful content initiatives. You will oversee content planning, messaging strategy, editorial priorities, audience engagement efforts, and cross-functional collaboration to expand WeVote's reach and influence. What You'll Do Develop Content Strategy Create and lead a comprehensive content strategy that aligns with WeVote's mission, organizational goals, audience needs, and voter engagement objectives. Drive Audience Growth & Engagement Identify opportunities to expand audience reach, increase engagement, and strengthen relationships with voters, volunteers, donors, and supporters through strategic content initiatives. Lead Content Planning Oversee content roadmaps, editorial calendars, and campaign planning across blogs, newsletters, voter education resources, thought leadership content, and digital communications. Shape Organizational Messaging Develop messaging frameworks and content guidelines that ensure consistency across all channels while reinforcing WeVote's nonpartisan mission and brand voice. Collaborate Across Teams Partner with leaders across Product, Political Data, Communications, Marketing, Partnerships, and Volunteer Recruitment to identify content opportunities and align messaging efforts. Analyze Content Performance Monitor content effectiveness, audience behavior, engagement metrics, and communication trends to continuously improve content strategy and impact. Lead Content Contributors Provide strategic guidance and leadership to volunteer writers, editors, researchers, content creators, and communications team members. Support Thought Leadership Initiatives Help position WeVote as a trusted leader in civic technology, voter education, and democratic participation through compelling storytelling and content innovation. What We're Looking For Content Strategy Experience 3+ years of experience in content strategy, communications, digital marketing, content leadership, audience development, media, publishing, or related fields. Strategic Thinking Demonstrated ability to create and execute content strategies that drive awareness, engagement, audience growth, and organizational impact. Audience & Engagement Expertise Experience understanding audience needs, developing content journeys, and optimizing content performance across digital channels. Strong Communication Skills Exceptional writing, editing, messaging, and storytelling abilities with the ability to translate complex topics into clear, accessible content. Data-Informed Decision Making Comfortable using content analytics, engagement insights, and performance metrics to guide strategic decisions. Cross-Functional Leadership Experience collaborating with diverse stakeholders and managing projects across multiple teams and initiatives. Mission Alignment Passion for democracy, civic engagement, voter education, and leveraging content to create meaningful social impact. Self-Starter Mentality Ability to thrive in a remote, volunteer-driven environment while independently driving strategic initiatives forward. Why Join WeVote? Help shape how millions of voters access and engage with trusted civic information. Lead content strategy for a nationally recognized civic technology nonprofit. Build executive-level experience in digital strategy, communications, and audience development. Collaborate with mission-driven professionals in technology, media, civic engagement, and nonprofit leadership. Make a measurable impact on voter participation and democratic engagement. Position Details Location: Remote (U.S.-based volunteers preferred) Time Commitment: Approximately 5–10 hours per week Compensation: Volunteer Position * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you!!

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you *About WeVote* WeVote is a 100% volunteer-powered, nonpartisan nonprofit that uses technology to help voters make informed decisions. With 250+ active volunteers and a national reach—we prove grassroots, mission-first civic tech can have real impact. Join the WeVote Movement WeVote has an open volunteer position for a Newsletter Team Co-Lead , for 2 hours or more per week. You are an experienced professional with a passion for helping America navigate our current political environment. This is an opportunity to work remotely with our active team to help us get ready for multiple upcoming elections. Our ideal volunteer is passionate about politics and excited to use technology to educate voters and increase voter turnout. You’ll also gain valuable technical skills, have opportunities for leadership development, and expand your personal and professional network. About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee . WeVote is a movement of over 180 active passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at https://WeVote.US or @WeVote on X. What You'll Do Assemble, edit, and get reviewed our regular newsletter (in Mailchimp). We send a public newsletter approximately once per month to ~5,000 subscribers, and an internal newsletter once per month to ~1,200 current and former volunteers Work with our 15+ person marketing team, including graphic artists, writers, videographers, and political data managers Inspire other volunteers to craft text, photos, and images for the newsletter Work within WeVote content guidelines, leverage our existing assets (Canva), and create new assets Who you are: Must haves. You want to work with an established and successful team. You are committed to strengthening American Democracy. You are striving for personal excellence, and want to do meaningful work that will make a difference. 2+ hours per week during our core team hours M-F 8 a.m. - 6 p.m. A willingness to work with and support other volunteers. You agree with WeVote’s Core Values . We are seeking a marketing perfectionist; someone who loves the iteration process, someone who strives for artistry in their deliverables. How to apply: Submit your resume (at https://wevote.applytojob.com/apply/) and include a brief note/cover letter to why you are interested in WeVote and helping our mission.

Location: Oakland, CA, United States * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply . Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee . WeVote is a movement of over 120 active passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at https://WeVote.US . Role Overview WeVote has an open volunteering position for a Director of Paid Advertising to help strengthen American Democracy. You are an experienced marketing leader (7+ years) with a track record of building and scaling paid media programs across platforms like Google Ads, Meta Ads, TikTok, Reddit, and YouTube. You know how to set strategy, manage lean budgets, and work with other facets of the organization. You want to work with an excellent team that is driven and nationally recognized. This position is for 2+ hours per week. What You'll Do Own the overall paid advertising strategy for nonpartisan voter education and GOTV campaigns with a focus on Google Ads, aligned to election timelines and priority geographies Set budget allocation, channel mix, and performance targets; forecast reach and impact against WeVote's mission goals Provide direction and mentorship to paid media volunteers (e.g., campaign managers and analysts), reviewing campaign structure, pacing, bids, audiences, and creative strategy Establish measurement standards in partnership with analytics: tracking frameworks (UTMs, pixels/tags, conversion events), attribution, and reporting that reconciles with platform and GA4 data Define a testing roadmap (audiences, creative, landing flows), synthesize learnings across campaigns, and codify what works into scalable playbooks Own brand safety and compliance with platform political ad policies and WeVote's nonpartisan 501(c)(3) guidelines, including required verifications and disclaimers What We're Looking For 7+ years of experience managing paid digital campaigns, including experience owning strategy and budgets at scale Deep proficiency with Google Ads, including YouTube ads, including the ability to own strategy, campaign setup, execution and measurement (with the help of other specialists in the org) Some familiarity with Meta Ads Manager, TikTok Ads, and Reddit Ads is preferred Strong command of GA4, UTM standards, and pixels/tags; able to set measurement strategy and guide analytics troubleshooting Experience leading or mentoring marketers and coordinating cross-functional work Strategic and detail-oriented, with the judgment to prioritize across multiple concurrent campaigns Meticulous about compliance, privacy, and brand safety; experience with political or cause-related advertising is a strong plus 2+ hours per week during our core team hours M–F 8 a.m. – 6 p.m. You are currently located in the US and can work one or two hours that overlap with US Pacific Time per week How to Apply Submit your resume (at https://wevote.applytojob.com/apply/ ) and include a brief note/cover letter as to why you are interested in WeVote and helping our mission.

Location: Oakland, CA, United States About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology grantee. WeVote is building a movement of excellent, passionate, part-time volunteers (starting with the founders) who build mobile technologies that will touch and mobilize millions of voters on Election Day. We believe that many voters are busy, distracted, and impatient. We have a goal of providing a positive voting experience that helps people decide how to vote. More information at https://www.wevote.us. Join the WeVote Movement as a Talent Acquisition/Recruiting Project Manager! WeVote has an opening for 1 Talent Acquisition/Recruiting Project Manager, aimed at supporting the Talent Acquisition/Recruiting team. This is a volunteer role, requiring between 5-10 hours of time per week. You will have the opportunity to help lead a team of volunteer Recruiters, Talent Acquisition Specialists, & more. Our ideal volunteer is passionate about politics and excited to use technology to educate voters and increase voter turnout. Therefore, an ideal volunteer Talent Acquisition/Recruiting Project Manager is also passionate about politics and wants to use those skills to guide and support the Talent Acquisition/Recruiting Project Manager team at WeVote. What You'll Do: Help coordinate processes & tasks within the Talent Acquisition/Recruiting team. Run Talent Acquisition/Recruiting team meetings 2 times per month. Attend our Introduction Webinar 1-2 times per month to capture attendees, support Q&A, and help ensure a great event experience for potential volunteers. Track hiring statistics across various teams. Support the Talent Acquisition/Recruiting team in answering questions, providing additional task support, and advising. Assist with various Talent Acquisition/Recruiting projects and initiatives. Who you are: Must haves. You are an experienced Talent Acquisition/Recruiting professional with 1+ years of experience OR You are a recent college graduate who has an interest in a career in Talent Acquisition/Recruiting. You want to work with an established and successful team. You are committed to strengthening American Democracy. You are striving for personal excellence, and want to do meaningful work that will make a difference. 5-10 hours per week, with at least 1-2 hours available during business hours. You have exceptional written and verbal communication skills. You are currently located in the US. Prior experience working remotely.

Location: Oakland, CA, United States Volunteer: Communications Manager, VoteUSA Remote (U.S.‑based) • Volunteer • Communications Leadership • Civic Engagement Fraud and phishing warning If you are reading this away from the WeVote site, please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply . Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you. Join the Movement WeVote’s partner VoteUSA has an open volunteering position for a Communications Manager (~5 hours per week) who wants to use their existing skills, grow new ones, and help strengthen American democracy. About VoteUSA Vote-USA.org informs and educates voters by producing comprehensive, nonpartisan election information for national, state, and many local elections. Founded in 2003 by Ron Kahlow, VoteUSA has researched 20,000+ candidates and 500+ issues , helping voters understand who and what they are voting for. The organization continues to close the voter‑information gap through accessible, factual election data. About WeVote A longtime partner of VoteUSA, WeVote is a nonpartisan, volunteer-powered civic‑tech nonprofit and a Fast Forward nonprofit technology grantee. With 150+ active volunteers , WeVote builds open‑source mobile tools that help voters make informed decisions in about eight minutes — including downloading the WeVote Ballot Guide app. Learn more at https://WeVote.US or @WeVote. We are a 100% remote organization. What You’ll Do As Communications Manager, you will lead VoteUSA’s communications operations, manage a small team, and oversee nationwide outreach campaigns. Team Leadership — Manage VoteUSA’s Communications Team and coordinate with WeVote leadership. Email Campaign Oversight — Oversee regular email campaigns to candidates, election officials, and voters (candidate outreach, election official verification, voter education/GOTV, volunteer communications). Communications Calendar — Develop a communications calendar and metrics to assess campaign effectiveness (engagement, response rates, etc.). Workflow Improvement — Build communication processes, improve workflows, and document best practices for consistency and efficiency. Agile Team Management — Run weekly agile meetings, mentor volunteers, and onboard new team members. Cross‑Team Collaboration — Work with Political Data and Business Development teams to ensure outreach is based on accurate election information. Task Assignment — Match volunteers with tasks suited to their skill levels; review work products and propose efficiency improvements. OKR Management — Support and track team OKRs, train volunteers unfamiliar with OKRs, follow up on deadlines, adjust schedules, and communicate changes. Reporting — Provide brief reports in meetings, via email, and in team newsletters on project status. Documentation — Keep communication documentation accurate and current. Who You Are: Must‑Haves Weekly Availability — Able to volunteer at least 3–4 hours per week during WeVote’s core hours (M–F, 9 a.m.–6 p.m. PT). Commitment to Democracy — You want to work with an established, successful team and are committed to strengthening American democracy. Personal Excellence — You strive for high‑quality work and continuous improvement. Collaboration — Willingness to work with and support other volunteers. U.S. Location — Must be located in the U.S. with 1–2 hours per week overlapping with Pacific Time. Nice to Have (Not Required) Additional Volunteering — If you have more than 5 hours per week, opportunities exist to contribute more broadly within WeVote. Communications Background — Experience in communications, PR, nonprofit outreach, marketing, journalism, or strong written communication skills. What You’ll Gain You will help shape nationwide voter‑information outreach and contribute to a movement that will receive national attention. You’ll gain experience leading a remote communications team, managing large‑scale outreach campaigns, and developing nonprofit communications strategies. You’ll also expand your professional network, grow leadership skills, and contribute to tools that empower millions of voters across the United States.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11601 Bilingual Administrative & Client Support Assistant Independent Contractor – B-CPT-11601 Bilingual Administrative & Client Support Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The company is a fully remote education company specializing in live SAT preparation. The company is seeking an Administrative & Client Support Assistant to support student operations, administrative processes, client communications, onboarding activities, sales support, and technology-related responsibilities. This position combines backend administrative work, student and parent support, prospective client communication, and operational coordination. The company provides detailed training on its systems, communication standards, onboarding processes, and student workflows, so previous SAT-preparation experience is not required. The ideal candidate is highly organized, technologically proficient, an excellent communicator, and comfortable supporting multiple areas of the business as responsibilities evolve. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Administrative Operations & Student Support Review student diagnostics and pre-class work to identify missing or incomplete information, learning needs, or areas requiring follow-up. Create, review, and send individualized homework lists based on student progress and established processes. Track student progress and maintain accurate records across gradebooks, homework records, progress reports, and Google Classroom. Support student onboarding by organizing information, preparing materials, and assisting with access to required systems and resources. Complete pre-course checks, release course materials, and prepare operational documents. Assist with mock exams, including proctoring, reviewing submissions, and grading practice exams as trained. Monitor recurring tasks and maintain organized records in spreadsheets and internal systems. Perform administrative, operational, and documentation tasks as assigned. Learn new systems and take on additional responsibilities as company processes evolve. Client, Student & Parent Communication Communicate professionally with students, parents, and prospective clients through phone calls, email, and messaging platforms. Answer questions, address concerns, and provide accurate information. Follow up with students regarding missing assignments, deadlines, corrections, and course expectations. Monitor student communication channels during assigned shifts. Respond to routine inquiries using established templates, processes, and guidance. Document issues and communicate relevant updates internally. Escalate complex concerns to the appropriate team member when necessary. Client Intake, Onboarding & Sales Support Assist with client intake, onboarding, scheduling, and follow-up processes. Support sales-related activities, including communication with prospective clients and maintenance of accurate records. Coordinate appointments, onboarding activities, and operational follow-ups. Assist with maintaining CRM records and ensuring client information remains accurate and organized. Technology & Systems Support Use Google Workspace, CRM platforms, and other software systems to manage daily responsibilities. Monitor system-related issues and communicate updates proactively. Follow established procedures while exercising sound judgment when unexpected situations arise. Team Collaboration Coordinate with team members to ensure assigned responsibilities are completed accurately and on time. Participate in meetings, training sessions, and process-improvement initiatives. Communicate proactively regarding task progress, issues, and scheduling concerns. Contribute to a collaborative and supportive team environment. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, customer service, sales support, executive assistant, business-support, or related experience. Excellent written and spoken English and Spanish. Strong written and verbal communication skills. Experience communicating professionally by phone, email, and messaging platforms. Strong organizational, time-management, and recordkeeping skills. Proficiency with Google Workspace. Strong technology aptitude and the ability to learn new software quickly. Ability to work independently, solve problems, and exercise sound judgment. Reliable internet access and an appropriate remote work setup. Availability on Tuesdays, Wednesdays, Thursdays, Fridays, and Sundays. IDEAL CANDIDATE PROFILE Reliable, organized, and highly detail-oriented. Excellent written and spoken English and Spanish. Warm, patient, and professional when communicating with students, parents, and team members. Demonstrates strong attention to accuracy and quality control, including the ability to identify mistakes and carefully review completed work. Comfortable following detailed procedures and meeting established deadlines. Able to learn quickly, apply feedback, and adapt to evolving processes. Demonstrates sound judgment, initiative, and problem-solving skills. Comfortable working independently while also collaborating with a team. Dependable with an unconventional weekly schedule, particularly Sundays. Interested in a stable, long-term working relationship. APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace — Required Candidates must already be proficient in: Google Sheets — Data entry, spreadsheet organization, recordkeeping, and tracking information. Google Docs — Creating, reviewing, and updating documents. Gmail — Managing professional email communication. Google Drive — Organizing, locating, and managing files. Google Classroom — Navigating the platform, accessing student assignments, and managing classroom-related information. CRM Platforms - Preferred Experience using CRM systems to track client interactions, onboarding activities, and follow-ups. Company-Specific Systems — Training Provided Client will provide training on: Internal gradebooks and student-progress tracking systems. Company-specific Google Classroom workflows and procedures. Student communication platforms and internal operating systems. SAT preparation processes, diagnostic reviews, and homework procedures. Other education-related tools and operational workflows used by the company. Previous experience with client specific systems is not required. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) Daily Working Time: Approximately 9:00 AM–5:00 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time:  Approximately 9:00 AM–5:00 PM ET Scheduled Working Days:  Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday) REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE:  Bilingual English and Spanish Required ACCENT PREFERENCE:  Level A–B (Excellent Written and Spoken English/Spanish Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Sydney, Australia Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Executive, you manage a territory that includes target-accounts and an existing book of business that has companies with 2501+ employees. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Enterprise sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management platform. This role is a hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of SaaS sales experience, preferably in security with a focus on Enterprise and/or Commercial accounts. Proven track record of meeting or exceeding sales quotas. - Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared. - Advanced skills in: - Prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target. - Business acumen, executive presence, relationship building, solution selling, negotiation, & presenting to C-Suite. - Value selling and delivering solutions to provide business outcomes to solve our customers biggest challenges. - Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management. - Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment. - A proven team player, eager to collaborate and achieve shared goals rather than working in isolation. - Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve. - Proficient in Salesforce, with a consistent track record of accurately and comprehensively documenting all stages of the sales cycle, from initial contact through close and ongoing client management. - Experience with MEDDPPICC preferred. - Proficiency with Slack, Zoom, Linkedin Sales Navigator & Outreach preferred. - Ability to travel up to 50%+ as needed. What you can expect: - Own Your Territory: Manage and grow your designated territory, focusing on acquiring new Enterprise & Commercial clients and expanding existing accounts. Develop and execute strategic territory plans, prioritizing high-potential accounts and identifying white space opportunities for growth. - Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing MEDDPPICC. - Drive New Business Growth: Design and implement effective sales strategies to: - Navigate complex sales cycles with multiple stakeholders, often extending 6–12 months, and managing large ARR opportunities. - Consistently meet or exceed annual sales quotas. - Maintain a high level of outbound activity with a primary focus on in-person meetings. - Identify and engage key decision-makers within target accounts. - Qualify, develop and close new business opportunities within your territory. - Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of our Extended Access Management platform. - Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers. - Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader. - Collaborate Cross-Functionally: - Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction. - Engage in multi-threaded relationships with client organizations, building deep and broad engagement across technical, operational, and executive stakeholders to drive deal momentum and account health. - Collaborate with partners and channel teams, where applicable, to maximize reach and co-sell into enterprise accounts. - Focus on Solution Selling: - Implement selling strategies to align our solutions with client needs and objectives. - Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions. - Present and Negotiate: - Confidently present to C-suite executives, articulating the value proposition of our products and services. - Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals. - Utilize effective negotiation skills to drive mutually beneficial outcomes. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Sydney, Australia Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Solutions Engineer, you’ll act as a strategic technical advisor and trusted partner to our Commercial & Enterprise sales team and customers. You’ll elevate sales efficiency and customer engagement by delivering deep technical expertise, tailored demos, and customer-specific insights throughout the sales cycle. Working closely with the Account Executive, you’ll craft solutions that align 1Password’s capabilities with customer challenges and goals, navigating complex requirements, influencing technical stakeholders, and clearly articulating value from discovery to close. Experience with frameworks like MEDDPICC is a strong plus, as you’ll help qualify opportunities, define technical success criteria, and drive alignment within deals. This role requires agility and foresight, identifying opportunities, positioning our product suite, and ensuring proposed solutions meet technical needs. You’ll also collaborate cross-functionally with Product, Marketing, Sales Enablement, and Support to strengthen customer-facing resources. As a senior team member, you’ll mentor peers, sharing knowledge to uplevel both technical expertise and soft skills across the Solutions Engineering team. This role is a remote hybrid opportunity based within Sydney. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. What we're looking for: - 6+ years of experience in customer-facing technical sales roles within a B2B environment. - Proven track record of selling into Global 1000 customers. - Experience in a multi-product SaaS environment. - Proven track record in enterprise sales, with the ability to build relationships, influence stakeholders, and support closing complex deals. - Skilled at translating technical concepts for both technical and non-technical audiences. - Strong presentation, communication, and collaboration skills across sales, product, marketing, and support teams. - Ability to quickly learn, adapt, and navigate dynamic customer conversations and requirements. - Experienced with modern sales methodologies such as MEDDPICC for opportunity qualification and deal progression. - High degree of autonomy with the ability to manage multiple projects, maintain quality, and meet deadlines. - Willingness to mentor colleagues and share best practices to support team growth. - Ability to travel up to 25%. - Familiarity with SaaS, security concepts, and developer technologies such as SCIM, CLI, SAML/SSO/OAuth, AD, API, SSH and AI (MCP). What you can expect: - Serve as the primary technical advisor/resource within 1Password’s Go-to-Market team. - Proactively scope and recommend tailored technical solutions and support that address both expressed and unspoken customer needs—aligning with use cases, business goals, and decision criteria for a variety of Enterprise customers including those on the higher end of the segment. - Build strong relationships & deliver technical coaching to Account Executives, Partner Sellers and Sales Engineers, empowering them to speak confidently about product capabilities and align messaging with customer challenges, use cases, and requirements. - Provide technical education to customers and partners regarding the 1Password suite of products. USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $127,000 CAD and $184,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Denver, Colorado, United States, AMER; USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Manager, Account Management. This role is accountable for a large volume of transactions and a team of individual contributors. The ideal candidate thrives in a fast-paced environment and brings a constant drive to identify and eliminate cumbersome processes, streamline operations, and improve overall efficiency across the team. This role requires strong customer-facing skills, with the ability to engage external customers directly — whether navigating complex renewal conversations, escalations, or strategic account discussions. The ideal candidate is equally comfortable managing up and down: communicating priorities, risks, and progress clearly to senior leadership while coaching and developing individual contributors on the ground. A wide-angle view of the business is essential — this leader must be able to connect day-to-day execution to broader organizational goals and anticipate how decisions at the team level ripple across the company. This is a full-time position based out of our Denver OR Austin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. What You’ll Do Lead, coach, and develop a team of Account Managers responsible for growth and retention Own team performance looking at renewal uplift, negotiated terms, deal strategy, strategic expansion and product utalization Establish and enforce forecasting discipline Drive consistent account planning and healthy team productivity Partner cross-functionally with Account managers, Customer Success, RevEx, Deal Desk, and Product to ensure seamless execution across the customer lifecycle Optimize processes, tools, and operating cadence to support efficiency in a high-volume, high-growth environment Technologies You’ll Use Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira Skills We’re Looking For 1+ year experience managing an account management, growth and/or customer success team. Experience in a SaaS quota-carrying account management or customer success role. Experience in analytics/data tools is a plus! Being customer-centric - building relationships, understanding customer needs, and how we are delivering value. Track record of hitting or exceeding your goals and MBOs. The right balance of self-confidence and humility to lead as an individual contributor. Collaborative and providing constructive feedback to the right teams, so that we can continue to learn and grow. Ability to manage multiple projects and tasks, while staying organized and efficient. Experience with Salesforce is a must. Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Team Interview Final Interview: Sales Leader Challenge Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $180,000 — $220,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote or Mississauga Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Work Location:Remote or hybrid, with periodic in-person collaboration.   Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills

Location: Remote - US Workplace: remote Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer—not only the largest—a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.    The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement—extending the reach of the CSM team and contributing to NRR and controllable-churn goals.    Key Responsibilities Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal, risk-mitigation campaigns, and Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case. Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs. Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms. Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps. Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows. Minimum 3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community) Strong written communication; able to tailor messages to different audiences and roles Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis Ability to interpret product usage and engagement data to drive action Strong organization and project management across multiple concurrent programs and deadlines Excellent presentation skills Preferred Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools Experience in healthcare technology, post-acute, senior living, or acute/payer markets Experience using AI tools to personalize communications and scale engagement Basic HTML/email-builder or design skills

Validates Acute Inpatient coded charts to ensure the diagnostic information leading to the assignment can be substantiated by the documentation in the Medical Record.

• Lead the definition and evolution of the enterprise data platform strategy by developing, maintaining, and continuously evolving architecture standards, reference architectures, and design patterns aligned with business priorities, analytical requirements, and AI/ML enablement across data and ETL/ELT platforms.

Partner with product owners, product managers, business stakeholders, and SMEs to elicit, analyze, validate, and document functional and non-functional needs, business rules, product requirements, and acceptance criteria.

Conduct outbound calls to physicians, discharge planners, hospice agencies, senior living communities, and skilled nursing facilities throughout Southern California.

Location: Dublin 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin, Ireland | 💰€100,000 - €130,000,  Incentive Awards tied to your performance➕ benefits ⭐Our Finance team We are looking for a dynamic Treasury Capital Manager in Dublin to become a key part of the team building the new Monzo European entity. Reporting into the Director of Treasury and Capital, you will shape, develop and implement the Capital management process and infrastructure in tandem with supporting the growth and strategic development of the business. As well as skills and experience in Treasury and Capital Management, the ability to adapt, be creative and work in a fast paced environment with wider Group colleagues will be essential talents as the business grows. As part of a new and growing team, the Treasury Capital Manager will be responsible for ensuring that Monzo effectively manages its capital and ensuring compliance with regulatory requirements in Europe. This is an opportunity to be part of something from the start and make a real difference. 🔑 You’ll play a key role by… Lead the planning and production of Monzo Europe’s ICAAP in line with regulatory capital requirements. Develop capital plans and forecasts, including stress testing and scenario analysis. Lead the planning and implementation work in line with Monzo’s recovery and resolution requirements including the Recovery Plan and Solvent Wind Down Plan. Identify the impact of prudential regulatory change and supporting relevant teams to assess and adapt to the challenges. Optimise the capital structure and allocation to support growth and strategic objectives. Prepare and present regular financial reports and forecasts to senior management. Building strong relationships with internal teams such as the business/product collectives to optimize the bank's capital structure and funding strategies. Provide operational coverage for the Director of Treasury and Capital during holidays. 🤩We’d love to hear from you if you have… A bachelor's degree in Finance, Economics, Accounting, or a related field. A Master’s degree or professional qualification (e.g., CFA, ACA, ACCA) is preferred. A minimum of 5 years of experience in Treasury Capital management, within the banking sector, a consultancy, or regulatory body. Have detailed knowledge/experience of the European regulatory requirements, and the ability to interpret what that means for the relatively unique circumstances of our bank. Have the ability to coordinate, participate and lead projects to produce regulatory deliverables and maintain the Bank’s set of prudential documentation and supporting materials. Excellent analytical, problem-solving, and decision-making skills. Strong leadership abilities and experience in working across dispersed teams. Exceptional communication and interpersonal skills. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰A salary range of €100,000 - €130,000 ➕Incentive Awards tied to your performance. 📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week. ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays) 📚€1,200 learning budget each year to use on books, training courses and conferences. 🏥Private healthcare scheme 💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6% 💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling 🌈 The application journey has 3 key steps An introductory call with a member of the Monzo Recruitment team An initial call with the hiring manager A series of role specific, behavioural & leadership principles interviews This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-ÉS1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊