Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment is seeking an experienced and collaborative Regional Security Manager to lead physical security operations across the Americas (AMER) region. Reporting to the Director, Global Security Operations, this role will oversee a team responsible for regional security programs, incident response, crisis support, and operational readiness across SIE offices, studios, and events.
The ideal candidate brings strong operational leadership, sound judgment, and the ability to build trusted partnerships across a global organization. This position plays a key role in helping create safe, secure, and resilient environments for employees, visitors, and business operations.
What You’ll Do
Regional Security Leadership
Lead and support a regional team of security professionals across the AMER region.
Partner with global security teams to help maintain consistent standards, processes, and operational practices.
Contribute to the development and execution of regional security strategies aligned with business priorities.
Use metrics and operational insights to evaluate effectiveness and identify opportunities for improvement.
Support budget planning, resource management, and vendor oversight within the security function.
Physical Security Operations
Oversee physical security programs, policies, and procedures across offices and studio locations.
Conduct risk assessments and coordinate security reviews to identify and address potential vulnerabilities.
Collaborate with internal stakeholders and external partners to strengthen site security and emergency preparedness.
Manage third-party security providers to ensure quality service delivery and alignment with organizational expectations.
Provide guidance and operational support to regional sites on security best practices and compliance.
Incident & Crisis Response
Lead or support responses to workplace security incidents and safety-related matters.
Partner closely with Workplace, Legal, HR/People, and other teams to support investigations and incident management.
Prepare clear documentation, reporting, and recommendations following incidents or security reviews.
Support emergency planning activities, tabletop exercises, and preparedness initiatives.
Coordinate response efforts during significant incidents impacting employees, facilities, or operations.
Event Security
Support security planning and operational readiness for PlayStation events, activations, and executive engagements.
Conduct event-related risk assessments and coordinate appropriate security measures.
Provide on-site leadership and incident management support during key regional events.
Collaboration & Communication
Build strong partnerships with teams across HR, IT, Workplace, Legal, and other business functions.
Communicate regularly with leadership regarding security priorities, risks, and operational updates.
Maintain relationships with industry peers, security organizations, and external partners to stay informed on emerging trends and best practices.
What We’re Looking For
8+ years of experience in physical security, corporate security operations, investigations, law enforcement, military, intelligence, or a related field.
Demonstrated experience managing security initiatives across multiple locations or regions.
Strong leadership and people management skills, including coaching and team development.
Ability to assess complex situations, make informed decisions, and communicate effectively during incidents.
Excellent collaboration and stakeholder management skills across diverse teams and functions.
Experience managing vendors, contractors, or third-party security providers.
Familiarity with crisis management, emergency response, and event security operations.
Flexibility to support occasional evening/weekend work and regional travel as needed.
Preferred Qualifications
Experience in technology, gaming, entertainment, or other fast-paced global organizations.
Industry certifications such as CPP (Certified Protection Professional) or similar credentials.
Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Business, or a related field — or equivalent professional experience.
Location:
This position can be based in one of our California offices, including San Mateo, San Diego, Aliso Viejo, or Los Angeles.
*
Hybrid role with an expectation to work in-office on average 2 days per week
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$150,700
—
$226,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Europe / Asia
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About You
You are a detail-oriented self-starter with a strong interest in regulatory compliance, digital assets, and AI. You are comfortable researching unfamiliar regulatory topics, organizing complex information, and producing clear first drafts. You are eager to learn how licensing applications and compliance reviews work in practice and can support both structured audit requests and fast-changing client-facing needs.
About the Role
You will support the Engineering team in regulatory research, licensing analysis, AI output review, and client-deliverable preparation. You will work with client-facing teams, compliance reviewers, and Engineering to organize regulatory knowledge, prepare initial drafts, and convert recurring compliance work into reusable mappings, templates, and workflows. All material regulatory conclusions and client deliverables will be reviewed by an experienced compliance professional.
Responsibilities
Research and summarize regulatory frameworks and licensing requirements.
Support licensing and regulatory-readiness projects, including applicability research, gap analysis, evidence requests, policy review, and application-document preparation.
Organize regulatory requirements into structured modules, evidence categories, checklists, and mappings.
Review AI outputs for factual consistency, source traceability, missing information, and formatting issues.
Prepare initial drafts of compliance analyses, evidence guidance, client reports, pitch-deck content, and review materials.
Support the maintenance of regulation-to-service mappings, evidence checklists, and submission-material reuse mappings.
Organize customer-provided materials and identify potential evidence gaps for reviewer confirmation.
Record reviewer feedback and update templates, evaluation cases, and compliance knowledge assets.
Support coordination and request tracking across client-facing teams, compliance reviewers, and Engineering.
Escalate unclear regulatory interpretations and unsupported conclusions to experienced reviewers.
Requirements
Current enrollment in or recent graduation from a program in law, finance, accounting, risk management, public policy, business, computer science, or a related field.
Strong research, analytical, and structured-writing skills.
Strong attention to detail, particularly when reviewing regulatory sources, citations, and customer materials.
Ability to organize complex information into clear checklists, summaries, presentations, and reports.
Ability to manage multiple assignments and meet deadlines.
Strong written and spoken English; professional Chinese proficiency is preferred but not required.
Interest in digital-asset regulation, financial compliance, licensing, or AI-assisted compliance workflows.
Familiarity with digital-asset regulation, VASP licensing, or similar regulatory frameworks is preferred.
Previous internship, coursework, or project experience in compliance, law, audit, fintech, digital assets, or regulatory research is preferred.
Basic understanding of LLM limitations, hallucination risk, source traceability, and human-in-the-loop review is preferred.
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Europe / Asia
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About You
You are a hands-on compliance professional who understands how regulatory frameworks and licensing applications work from initial scoping through final submission readiness. You can turn complex regulations into clear guidance and client deliverables, manage both structured audit requests and fast-changing BD needs, and know when an issue requires escalation to senior Compliance or Legal.
About the Role
You will be the first-line compliance owner for AI outputs and related client deliverables. You will support stakeholder groups including client-facing teams and commercial services. You will turn the raw AI output into accurate and usable deliverables, and work as/with Engineering to convert recurring compliance work into reusable workflows and knowledge assets.
Responsibilities
Analyze and decompose regulatory frameworks and licensing requirements.
Support licensing and regulatory-readiness projects, including scoping, applicability analysis, gap assessment, evidence requests, policy review, application preparation, and remediation tracking.
Conduct first-line review of AI outputs for regulatory accuracy, evidence support, source traceability, and client suitability.
Convert unstructured requests into clear scopes and deliverables, including compliance analyses, and review reports.
Support compliance guidance, evidence checklists, submission-material mapping, and licensing deliverables.
Work as/with Engineering to build regulatory mappings, templates, review rules, evaluation cases, and structured AI workflows.
Escalate high-risk regulatory interpretations and final legal or compliance conclusions to senior reviewers or Legal.
Requirements
3 or more years of Engineering experience in compliance, regulatory consulting, digital assets, fintech, financial services, compliance audit, or a law firm.
Hands-on experience with at least 1 licensing application, regulatory registration, or end-to-end regulatory-readiness project.
Strong understanding of regulatory analysis, evidence review, and licensing documentation.
Ability to produce clear guidance, mappings, presentations, and client reports.
Strong client communication and cross-functional project-management skills.
Ability to manage urgent and ambiguous requests from client-facing team while maintaining quality.
Strong written and spoken English; professional Chinese proficiency is preferred but not required.
Familiarity with digital-asset regulation, VASP licensing or similar frameworks is preferred.
Basic understanding of LLM limitations, hallucination risk, source traceability, and human-in-the-loop review.
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Vancouver, Canada
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Recruiting Research Scientist to join our People Data Solutions team. You’ll be the research expert supporting our Recruiting organization, using rigorous scientific methods to advance our understanding of recruiting funnels, interview effectiveness, candidate experience, and recruiting capacity. This role sits at the intersection of organizational science, behavioral research, and people strategy – developing novel frameworks and conducting systematic research that drives evidence-based people decisions across our growing organization.
This role offers the opportunity to make a significant impact on both our recruiting practices and the broader field of people science at a leading AI safety company.
Responsibilities
Research design & scientific inquiry
Design and execute systematic research studies to answer fundamental questions about recruiting funnel health, assessment quality, candidate experience, and quality of hire
Generate and test hypotheses about sourcing strategies, interview design, and selection decisions using rigorous experimental and quasi-experimental methods
Conduct mixed-method research to understand what are the drivers and blockers to recruiting operations.
Navigate research ethics considerations when studying candidate data, ensuring responsible research practices
Selection & assessment research
Design and execute validation studies to assess the quality of interviews and other selection tools
Utilize psychometric techniques to analyze and improve interviewer calibration and rating consistency
Lead investigative research into innovative approaches for candidate assessment
Metrics design and governance
Design the metrics framework for recruiting org health — defining the canonical KPIs, dimensions, and definitions that leadership uses to understand funnel performance, capacity, and hiring quality
Establish the governance and definitional rigor that keeps metrics consistent across tools and reporting surfaces
Analytical solution building
Architect analytical solutions that convert research insights into actionable products, empowering stakeholders to execute data-driven scenario and strategic planning
Quantify the adoption and downstream impact of deployed tools, driving iterative improvements
Visualization & communication
Build compelling visualizations and dashboards that make complex research findings accessible to diverse audiences
Present research findings to senior leadership with clear, actionable recommendations
Minimum Qualifications:
Hold an advanced degree (Master’s or PhD) in I/O Psychology, Organizational Behavior, Statistics, Data Science, Economics, Behavioral Science, or a related research field
Have experience with selection research, assessment validation, psychometrics, or recruiting funnel analytics
Are comfortable working in the People Analytics tech stack and collaborating with data engineers
Are proficient in SQL and Python/R, with experience in statistical analysis and machine learning
Have experience with data visualization and can tell compelling stories with research findings
Possess excellent communication skills and can influence stakeholders at all levels
Thrive in ambiguity and can balance rigor with pragmatism
Have a track record of challenging assumptions with data and changing long-held practices
Can navigate sensitive topics diplomatically while maintaining analytical rigor
Demonstrate intellectual humility and comfort with iterative discovery
Use data to improve how organizations find, assess, and hire talent
Preferred Qualifications:
5 + years of experience in research, people analytics, or related quantitative fields with demonstrated research methodology expertise
Background in recruiting analytics specifically (not just general analytics)
Experience running interview or assessment validation studies
Experience building self-service analytics tools or dashboards
Previous experience in high-growth technology companies or AI/ML organizations
Familiarity with network analysis, machine learning, or advanced statistical methods
Experience with BigQuery and modern data stack tools
Experience with Greenhouse, Gem, ModernLoop, or similar recruiting tools
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.
With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Senior PPC Specialist
who is excited to contribute to a fast-growing and innovative company, drive lead generation and brand awareness paid campaigns for Creatio, develop and execute a data-driven growth marketing strategy for our campaigns globally. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
Team composition:
This role sits within the Digital Marketing // PPC Team and reports directly to the Digital Strategist.
Responsibilities:
Campaign Management & Optimization:
Create, manage, and optimize all digital advertising campaigns, including but not limited to Facebook, Instagram, Google, and LinkedIn. Make decisions about optimizing and stopping campaigns, and coordinate these decisions with stakeholders.
Strategic Planning:
Plan and schedule marketing campaigns across different channels and regions. Collaborate with internal teams to develop and execute campaigns effectively, and provide recommendations on personalization and optimization strategies.
Data Analysis & Reporting:
Create and deliver reports of KPIs. Measure, monitor, and communicate key metrics, and analyze the effectiveness of campaigns across channels to maximize results and adjust campaign structure when needed.
Paid Ads Strategy Development:
Identify new approaches and strategies for paid advertising. Coordinate with management on strategy planning and execution, and implement AI-driven insights to improve ROI and campaign efficiency.
LLM Ads:
Launch and optimize advertising campaigns on ChatGPT and other LLM platforms.
Requirements:
Proven experience managing LinkedIn, Google Ads, Search Campaigns, Google Display, Microsoft Advertising, Facebook, and other paid media channels.
Experience with A/B testing and Google Ads experiments.
Strong proficiency in Google Analytics (GA4).
Experience in the B2B or software development industry is highly preferred.
Ability to launch campaigns from scratch, including pixel implementation and conversion setup.
Data-driven analytical mindset with a keen eye for detail and a focus on optimization.
Strong collaboration skills with digital, content, and design teams.
Strong project management skills to handle multiple campaigns simultaneously, including media planning, budgeting, and financial requests.
Proficiency with analytics and optimization tools such as Keyword Planner, plus advanced Excel skills (PivotTables, VLOOKUP, and similar functions).
Experience working with CRM systems and the ability to work with large data sets to extract meaningful insights.
Hands-on experience in performance analysis and lead generation funnel tracking.
Experience in market research, competitor analysis, and user feedback analysis, with a proven ability to plan and execute full-funnel acquisition strategies.
Knowledge of managing advertising campaigns on AI platforms such as ChatGPT and other LLMs.
Nice to have: Google Tag Manager expertise and experience managing YouTube.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being
:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package
:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Senior PPC Specialist who is excited to contribute to a fast-growing and innovative company, drive lead generation and brand awareness paid campaigns for Creatio, develop and execute a data-driven growth marketing strategy for our campaigns globally. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Ukraine.Team composition:This role sits within the Digital Marketing // PPC Team and reports directly to the Digital Strategist.Responsibilities:Campaign Management & Optimization: Create, manage, and optimize all digital advertising campaigns, including but not limited to Facebook, Instagram, Google, and LinkedIn. Make decisions about optimizing and stopping campaigns, and coordinate these decisions with stakeholders.Strategic Planning: Plan and schedule marketing campaigns across different channels and regions. Collaborate with internal teams to develop and execute campaigns effectively, and provide recommendations on personalization and optimization strategies.Data Analysis & Reporting: Create and deliver reports of KPIs. Measure, monitor, and communicate key metrics, and analyze the effectiveness of campaigns across channels to maximize results and adjust campaign structure when needed.Paid Ads Strategy Development: Identify new approaches and strategies for paid advertising. Coordinate with management on strategy planning and execution, and implement AI-driven insights to improve ROI and campaign efficiency.LLM Ads: Launch and optimize advertising campaigns on ChatGPT and other LLM platforms.Requirements:Proven experience managing LinkedIn, Google Ads, Search Campaigns, Google Display, Microsoft Advertising, Facebook, and other paid media channels. Experience with A/B testing and Google Ads experiments.Strong proficiency in Google Analytics (GA4).Experience in the B2B or software development industry is highly preferred.Ability to launch campaigns from scratch, including pixel implementation and conversion setup.Data-driven analytical mindset with a keen eye for detail and a focus on optimization.Strong collaboration skills with digital, content, and design teams.Strong project management skills to handle multiple campaigns simultaneously, including media planning, budgeting, and financial requests.Proficiency with analytics and optimization tools such as Keyword Planner, plus advanced Excel skills (PivotTables, VLOOKUP, and similar functions).Experience working with CRM systems and the ability to work with large data sets to extract meaningful insights.Hands-on experience in performance analysis and lead generation funnel tracking.Experience in market research, competitor analysis, and user feedback analysis, with a proven ability to plan and execute full-funnel acquisition strategies.Knowledge of managing advertising campaigns on AI platforms such as ChatGPT and other LLMs.Nice to have: Google Tag Manager expertise and experience managing YouTube.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Senior PPC Specialist
who is excited to contribute to a fast-growing and innovative company, drive lead generation and brand awareness paid campaigns for Creatio, develop and execute a data-driven growth marketing strategy for our campaigns globally. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
Team composition:
This role sits within the Digital Marketing // PPC Team and reports directly to the Digital Strategist.
Responsibilities:
Campaign Management & Optimization:
Create, manage, and optimize all digital advertising campaigns, including but not limited to Facebook, Instagram, Google, and LinkedIn. Make decisions about optimizing and stopping campaigns, and coordinate these decisions with stakeholders.
Strategic Planning:
Plan and schedule marketing campaigns across different channels and regions. Collaborate with internal teams to develop and execute campaigns effectively, and provide recommendations on personalization and optimization strategies.
Data Analysis & Reporting:
Create and deliver reports of KPIs. Measure, monitor, and communicate key metrics, and analyze the effectiveness of campaigns across channels to maximize results and adjust campaign structure when needed.
Paid Ads Strategy Development:
Identify new approaches and strategies for paid advertising. Coordinate with management on strategy planning and execution, and implement AI-driven insights to improve ROI and campaign efficiency.
LLM Ads:
Launch and optimize advertising campaigns on ChatGPT and other LLM platforms.
Requirements:
Proven experience managing LinkedIn, Google Ads, Search Campaigns, Google Display, Microsoft Advertising, Facebook, and other paid media channels.
Experience with A/B testing and Google Ads experiments.
Strong proficiency in Google Analytics (GA4).
Experience in the B2B or software development industry is highly preferred.
Ability to launch campaigns from scratch, including pixel implementation and conversion setup.
Data-driven analytical mindset with a keen eye for detail and a focus on optimization.
Strong collaboration skills with digital, content, and design teams.
Strong project management skills to handle multiple campaigns simultaneously, including media planning, budgeting, and financial requests.
Proficiency with analytics and optimization tools such as Keyword Planner, plus advanced Excel skills (PivotTables, VLOOKUP, and similar functions).
Experience working with CRM systems and the ability to work with large data sets to extract meaningful insights.
Hands-on experience in performance analysis and lead generation funnel tracking.
Experience in market research, competitor analysis, and user feedback analysis, with a proven ability to plan and execute full-funnel acquisition strategies.
Knowledge of managing advertising campaigns on AI platforms such as ChatGPT and other LLMs.
Nice to have: Google Tag Manager expertise and experience managing YouTube.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being
:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package
:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Strategic Finance team is focused on solving some of Figma's most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company.
This role requires someone who can own and evolve the finance systems backbone at Figma and drive outsized impact as we scale toward more automated, intelligent, and AI-enabled planning. We're looking for someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full-time role that can be held from one of our US hubs (SF / NY) or remotely in the United States.
What you’ll do at Figma:
Drive the execution of transformational projects by applying their finance and systems expertise, collaborating with partners across the organization, and defining business processes that improve automation, standardization, and simplicity
Influence Figma Finance's AI adoption strategy, defining how AI can be embedded into systems and workflows as infrastructure to drive analysis, reporting, and forecast decisions and execute on adoption alongside the team
Serve as the functional and technical owner of the financial planning platform (Pigment), leading development, enhancement, training, enablement, maintenance, and administration
Own the systems roadmap end-to-end, including prioritization, resource deployment, UAT, and governance
Design and evolve a best-in-class systems architecture, optimizing data flows, integrations, and tooling with influence extending beyond Pigment and Finance data to the broader company data ecosystem
Establish strong cross-functional partnerships with Strategic Finance Data Science, Data Engineering, Accounting, and Operations to influence data architecture, design integrations and optimize business processes & sophisticated forecasting in Pigment and Agentic tooling
Develop dashboards and data visualizations to surface key KPIs and business insights
Drive best practices across systems controls, data governance, and change management frameworks
We'd love to hear from you if you have:
5+ years of experience in Finance Systems, roadmap execution or a related function
Strong technical skills with system design & implementation, AI automation, data architecture, integrations
Working knowledge of financial processes including O2C, P2P, FP&A, Accounting Ops, and close cycles
Strong project management instincts, with ability to run multiple workstreams simultaneously
Clear, structured communicator across technical and non-technical audiences
While not required, it’s an added plus if you also have:
Proficiency with SQL, Python
Data science background
Experience managing consultants or external resources
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Hybrid, SP
Workplace: hybrid
We build mobile games played by hundreds of millions of people, and almost all of those players see ads. How those ads get priced, placed, integrated into the game, and balanced against the player experience is worth real money, and that's the problem you'll help us with.
As our Ad Monetization Engineering Intern, you'll work close to the revenue and close to the code. You'll get hands-on experience with our ad integrations and mediation stack, support the team in building operational automations, and learn how ads are served from the app's point of view. You'll work on real-world projects with guidance from the team, seeing the direct impact of your contributions.
Main Responsibilities
- Learn and assist with ad integrations: Get hands-on with how ads are integrated into our games, supporting the team with SDKs, mediation, and placements.
- Help build operational automations: Assist in creating reporting scripts, basic alerts, and data pipeline tasks to streamline daily operations.
- Explore serving logic: Support the team in reviewing app-side ad logic and contribute ideas or prototypes for optimization.
- Analyze performance metrics: Learn to monitor monetization performance (eCPM, fill rate, show rate, ARPDAU) and turn data into useful insights with guidance from senior engineers.
- Support A/B testing: Help run, monitor, and analyze A/B tests to validate new ideas.
- Collaborate cross-functionally: Work alongside product, engineering, user acquisition, and data teams to understand how technical work supports business goal
Requirements
- Currently pursuing a Bachelor's in Engineering, Computer Science, or a related technical field.
- Solid programming fundamentals. You can read unfamiliar code and write scripts that hold up; Python and SQL are the day-to-day here.
- Genuinely comfortable with data. You can take a messy dataset and pull a real insight out of it.
- Clear written and verbal communication in English. with an ability to explain technical ideas clearly.
- Real curiosity about AI and a drive to use it in your daily work.
- Analytical, detail-oriented, and reliable. You follow a number (or a bug) until it makes sense.
Nice to have
- Exposure to mobile development (iOS, Android, Unity) or ad SDK / mediation integrations.
- Experience building automations, data pipelines, or internal tools.
- Familiarity with BI/dashboard tools (Looker, Power BI, Tableau, etc.).
- A natural interest in mobile games and how free-to-play titles generate revenue.
What We Offer
- Paid internship with competitive pay and flexible benefits.
- Hybrid setup, casual environment and dress code.
- Real ownership. Your work ships, and you'll watch it move the numbers.
- A team that likes to mentor, and a kitchen stocked with snacks, fruit, and drink
If you want to share this ride with us and join a lightweight, fun and focused environment that breathes innovation and game culture, apply now!
ABOUT FANATEE
Fanatee is a mobile gaming startup founded in 2013 with one goal: let people play our games anytime, anywhere. We care a lot about quality, plan our creative work carefully, and turn good ideas into real businesses. Our games have passed 300M downloads worldwide. We get to do what we love most: work with talented, passionate people and give them room to chase big goals. If that sounds like your kind of place, lightweight, fun, focused, and built on game culture, apply.
About the company Join FxPro: a leading international fintech company with offices in Limassol, London, Nassau, and Dubai. The company has over 600 employees from 40 nationalities.
Role overview: As a Card Operations Specialist, you will support day-to-day operations of card issuing and processing, ensuring smooth transaction handling, timely issue resolution, and operational and reporting support. You will work closely with processors, card schemes, and internal stakeholders to keep card operations efficient and contribute to process improvement.
Responsibilities:
— Support day-to-day card operations, ensuring smooth processing of card-related activities
— Monitor card transactions and operational queues, identify and resolve issues timely
— Assist with card issuance, activation, replacement, blocking, and maintenance
— Investigate transaction issues and coordinate resolution with internal teams and external partners
— Work closely with processors, card schemes, and third-party providers to resolve incidents
— Support fraud investigations and operational requests related to card transactions
— Maintain accurate operational records and documentation
— Assist in preparing operational reports and performance metrics
— Participate in testing new card features and operational processes
— Contribute to continuous improvement of card operations procedures
— Provide operational support and knowledge to Customer Support teams
— Monitor and analyze product and operational KPIs, use data to identify improvement opportunities and support product decisions
— Prepare regular management reports, executive presentations, and business cases for senior leadership and key stakeholders
Requirements:
— Bachelor's degree in Finance, Business Administration, Engineering, or related field
— 1–2 years experience in banking, fintech, payments, or card operations
— Basic understanding of payment cards and card transaction processing
— Familiarity with Visa, Mastercard, or other payment networks
— Strong attention to detail and analytical thinking
— Good problem-solving skills
— Ability to prioritize tasks and work in a fast-paced environment
— Good written and verbal communication skills in English
— Team player with proactive attitude
Nice to have:
— Experience with card management systems or payment processing platforms
— Understanding of authorization, clearing, settlement, and chargeback processes
— Experience with card fraud monitoring
— Experience supporting payment operations in bank or fintech
— Knowledge of mobile wallets (Apple Pay, Google Pay)
— Basic understanding of card scheme rules and operational procedures
— Certification related to card payments or banking operations
— Experience using AI-powered tools (e.g. ChatGPT, Copilot) to improve productivity, research, documentation, business analysis, and daily work
— Strong analytical mindset with ability to translate data into actionable insights and management recommendations
— Excellent presentation and communication skills, experience preparing high-quality reports and executive presentations
Our benefits:
— Competitive compensation package
— Medical insurance
— Provident fund
— In-house gym with personal trainer
— Free daily lunch catering, snacks, and beverages
— Company discount card for various products and services
— 21 days annual leave and 10 days sick leave annually
— Shuttle bus service from Limassol
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
At Higgsfield, growth runs on data, and this role owns it.
This role owns the analytical engine behind growth:
- Data parsing & pipelines
- Dashboards & reporting
- Funnel analysis
- Insight & hypothesis generation
YOU MAKE SURE:
- The growth team always knows what's working, what's not, and why
- Every channel, cohort, and funnel step is measured accurately
- Hypotheses that could grow reach and revenue are surfaced constantly
- Decisions are made on data, not gut feeling
You are the person who turns raw data into growth.
WHAT YOU WILL DO
Data & Analytics
- Parse, clean, and structure data from multiple sources: product, marketing, and payments.
- Own ETL processes.
- Build and maintain dashboards the growth team will use daily.
- Analyze the full funnel, from acquisition and activation to conversion, retention, and revenue, and find where we're suboptimal.
- Reconcile numbers across Sheets, dashboards, and analytics tools.
Insights & Hypotheses
- Constantly look for insights: anomalies, patterns, and opportunities.
- Generate and prioritize hypotheses that could increase our reach and revenue.
- Turn analysis into clear, human-readable recommendations: visualize data for humans, not for other analysts.
- Flag inconsistencies, broken tracking, or incorrect assumptions early, and drive fixes.
Enabling the Growth Team
- Answer the team's data questions fast, so growth managers can move without waiting.
- Help design experiments and measure their results honestly.
- Automate repetitive workflows:
- Data collection
- Reporting
- Dashboard refreshes
- Use tools like Google Sheets, SQL, Python, APIs, or scripts – we use AI heavily, so resourcefulness beats syntax.
- Reduce manual work and increase reliability as volume scales.
WHO WE’RE LOOKING FOR
We’re looking for a high-agency https://www.highagency.com analyst.
You should have:
- Proficiency in Google Sheets and SQL.
- Python at entry level is fine – we use AI heavily, resourcefulness matters more than syntax.
- Understanding of ETL processes and how data moves between systems.
- Ability to visualize data for humans: clear, decision-ready charts.
- An always-on instinct for insights.
- Resourcefulness, responsibility, and an ownership mindset: you get things done.
- Clear written and spoken English, B2+ level.
Backgrounds that often do well:
- Data or marketing analytics with strong execution bias
- Growth Ops / BizOps people
- Early startup analysts who built reporting from scratch
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Wait to be told what to analyze
- Prefer building models over driving decisions
- Need perfect data before you can say anything useful
- Are uncomfortable presenting findings and pushing back
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support to Almaty for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As our People Intelligence/Apps Technical Product Manager within the People Strategy & Insights team, you'll be a critical part of developing our agentic enablement platform and responsible for building and shipping the People applications that power how we hire, develop, and grow our team — from workforce planning tools to AI-augmented performance and org design solutions.
Reporting to our Director of People Strategy & Insights and collaborating closely with People Partners, Leaders, FP&A, IT, and AI and Platform Engineering, you'll translate complex People domain challenges into elegant, scalable products that make a real difference in how we operate. At Taxfix, we're building an AI-native company — and this role sits right at the heart of that mission.
YOUR RESPONSIBILITIES
- Develop a deep understanding of the employee as “Builder” concept, and map the requirements different parts of the organisation have to unlock the capability of Engineers and non-Engineers to ship agentic workflows.
- Design and implement AI-augmented tools and human-AI collaboration patterns, experimenting with emerging techniques to push the boundaries of what's possible in People operations.
- Build, iterate, and continuously improve People applications using no-code and low-code platforms such as Claude Code, Notion, n8n, Google Cloud Apps, and other AI tools — owning the full product lifecycle from concept through delivery and optimisation.
- Lead the continued adaption of Product mindset and ways of working across the People function, including the development and on going refinement of the People Products Roadmap.
- Translate stakeholder needs into a prioritised People applications roadmap, balancing day-to-day operational demands with longer-term strategic initiatives and a clear build-vs-buy framework.
- Build and maintain integrations across the People tech stack — including HiBob, Ashby, Peakon, and Postgres — ensuring seamless data flows, strong data integrity, and reliable automation via n8n.
- Lead change management for new applications and features, creating documentation, training materials, and enablement sessions, then gathering feedback to iterate rapidly.
- Partner with PSI leadership, People Partners, Workforce Planners, and FP&A, while collaborating with IT and Engineering to ensure all solutions meet IT security and privacy standards.
YOUR PROFILE
- You bring 5+ years of experience in technical product management or a closely related role, with a proven track record of building and shipping internal tools end-to-end.
- You have hands-on experience building with AI tools such as Claude, GPT, or Google AI Studio, and you think naturally about how to design effective human-AI collaboration patterns.
- You are a curious PM that is not afraid to challenge the status quo in a pragmatic and constructive way.
- You are thinking in systems, understanding the economical aspect of internal processes and products and how those can create value.
- You are technically fluent, comfortable working with APIs, webhooks, SQL, and cross-system data flows, and you know when to bring in Engineering versus when to build it yourself.
- You have a product mindset: you manage roadmaps, prioritise ruthlessly, and deliver incremental value in fast-paced environments, all while keeping the end user's experience front and centre.
- You are highly proficient with no-code and low-code platforms, Notion, n8n, AppSheet, Google Cloud Apps, or similar, and you're comfortable designing data models that support complex business logic and reporting.
- Experience in People or HR tech, workforce planning, or org design is a strong plus, as is a background in high-growth startup or scale-up environments where ambiguity is the norm, not the exception.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Remote, KSA; Remote, UAE
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Arabic required
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
#LI-CA2
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Riyadh
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
We are seeking an elite Enterprise Sales Manager in Riyadh to bring our global payment infrastructure to Saudi Arabia’s largest enterprises. This is a rare opportunity for a relentless dealmaker to connect the Kingdom’s leading brands to the global digital economy. Backed by our world-class tech stack, you will drive complex, high-stakes contracts and be rewarded with an unrivalled, uncapped recurring commission structure.
🌍 THE ROLE: GLOBAL SCALE, ENTERPRISE IMPACT
You will own the end-to-end enterprise sales cycle, acting as a strategic advisor to C-level executives while collaborating with our global internal teams. You will:
- Architect Global Growth: Identify, target, and conquer top-tier enterprise accounts, building a robust, high-value pipeline across key industries in the Saudi market.
- Close High-Stakes Deals: Drive the adoption of our cutting-edge, cross-border payment solutions to major regional and global players through strategic executive networking, industry events, and direct outreach.
- Own the Enterprise Cycle: Orchestrate complex, multi-layered enterprise sales cycles. Act as the trusted strategic advisor for prospective clients and the primary quarterback for internal global stakeholders.
- Command the Room: Deliver compelling, data-driven pitches and highly tailored proposals that demonstrate exactly how Checkout.com http://Checkout.com's global capabilities solve complex local and international payment challenges.
- Collaborate Globally: Partner seamlessly with cross-functional, global talent across Technology, Product, and Business teams to align our world-class architecture with the specific needs of Saudi enterprises.
- Drive Market Intelligence: Act as the eyes and ears on the ground, sharing critical business insights, competitive intelligence, and local market trends with our global leadership to shape future product and marketing strategies.
🏆 WHAT YOU BRING TO THE TABLE
We are looking for an independent, high-achieving professional who thrives in a fast-paced, matrixed, and highly competitive environment.
- Enterprise Expertise: 6+ years of elite Enterprise/B2B Sales experience, successfully managing complex, high-value deal cycles. (Experience in the Payments or FinTech industry is a massive advantage).
- Executive Network: A formidable, active network of C-level executives, enterprise prospects, and strategic partners across Saudi Arabia.
- Global Business Acumen: A deep understanding of the global e-commerce landscape, cross-border financial factors, and the strategic drivers behind enterprise decision-making.
- Technical Fluency: A genuine passion for disruptive technology. You possess the ability to articulate complex tech and payment architectures clearly to both technical and non-technical enterprise stakeholders.
- Sales Execution: Exceptional executive-level communication and formidable negotiation techniques. Mastery of Salesforce and modern enterprise sales methodologies.
- Unmatched Drive: Highly organized with an entrepreneurial mindset, capable of prioritizing shifting workloads and consistently outperforming aggressive sales targets through personal drive.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.
Wolt is embarking on a very exciting journey: to build one of the most important
Retail Media
ecosystems in the 23 countries we operate, so brands can leverage consumer insights, connect with shoppers via advertising in-app and off-app and deliver unforgettable brand experiences to our millions of shoppers.
Job Description:
We are seeking an Ad Operations and Reporting Specialist to join our Wolt Ads business team. This role will be responsible for managing ad & promos operations and reporting, ensuring that campaigns are executed on time and on budget and providing detailed campaign performance reports to internal and external stakeholders. The ideal candidate will have experience in ad operations, strong analytical skills, and a strong focus on detail.
Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Ad Operations and Reporting specialist is responsible for ensuring the set up, delivery and reporting of Ads and Promos campaigns through the use of technology platforms to set up and optimize campaigns.
In this role, you will be reporting to our local Head of Commercial.
Responsibilities:
Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.
Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.
Work with internal teams to ensure that campaigns are delivered on time and on budget.
Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.
Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.
Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness.
Qualifications:
Bachelor's degree in marketing, advertising, or a related field.
2+ years of experience in ad operations, ad trafficking, or related roles.
Strong analytical skills with the ability to analyze and interpret data to inform decisions, SQL knowledge is a plus.
Strong attention to detail and ability to manage multiple projects simultaneously.
Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.
Knowledge of ad serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising.
Experience with data visualization tools such as Tableau, Looker Power BI is a plus.
Familiarity with HTML, CSS, and JavaScript is a plus.
Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
Eligible to work in the EU or Israel
If you are passionate about ad operations and reporting, have strong analytical skills, and a focus on detail, we encourage you to apply for this exciting opportunity to join our ads business team as an Ad Operations and Reporting Specialist.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Indonesia; Malaysia; Thailand; China
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
What are we looking for?
We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally.
This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes.
If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you.
Working Setup
Work Days: Monday–Friday
Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams.
What will you be doing on a daily basis?
As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy:
Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines.
Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels.
Perform screening interviews to assess candidates’ experience, motivation, and cultural fit.
Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process.
Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends.
Provide insights on candidate landscape, compensation trends, and market availability.
Take ownership of candidate experience and build strong relationships with talent globally.
Work in a performance-driven environment focused on delivering consistent quality hires.
You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets.
Requirements
We would love to hear from you if you:
Are
fluent
in
Mandarin and
English
(minimum C1 level). Additional languages are a strong advantage.
Hold at least a
Bachelor’s degree
in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance.
Fresh graduates are highly encouraged to apply.
Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00.
Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage.
Have
up to 3 years of total full-time
experience (maximum)
. Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus.
Are motivated to build a career in recruitment and thrive in goal-oriented environments.
Possess strong communication skills and enjoy working in an international, fast-paced setting.
Are collaborative, proactive, and demonstrate a growth mindset.
Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory).
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance.
20 vacation days per year + local public holidays.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
УдалённоСтажёрEurope / Asia
УдалённоEurope / Asia
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