Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Advanced Technology Group
The Advanced Technology Group (ATG) is a part of Foundational Systems and Experiences Engineering (FSEE) within the Platform Business Group. Established over 20 years ago as part of PlayStation®’s first-party game development studios, ATG has always focused on helping game developers get the most out of PlayStation® hardware - a mission that continues to this day. As a team, we are responsible for large parts of the graphics software stack used by all PlayStation® games, and collaborate with leading engineering teams worldwide, from game developers to hardware vendors, to deliver key platform technologies.
What you’ll be doing
You will be working on Razor GPU, a GPU performance analysis and debugging tool, for current and future PlayStation® platforms.
You will be developing GPU Capture and Replay technology, which allows GPU commands, shaders and resources to be captured, analysed and later reinstated, so that graphics frames can be re-executed on the GPU independently from the running game.
You will be developing profiling and debugging features upon this core technology, to help game developers worldwide to realize their creative vision and push PlayStation® hardware to its limits.
You will be developing internal features used by platform software and hardware teams, to help build and improve the PlayStation® graphics software stack, as well as diagnose low-level platform issues.
You will collaborate with game developers and platform engineers to gain a deep understanding of their needs, with a view to creating efficient, reliable and scalable tools, which are a joy to use for new and deeply technical engineers alike.
This is a unique senior engineering role at the heart of PlayStation® GPU technology, where you will work within a highly experienced technology-driven team. We are looking for developers who are passionate about their craft, the products they build, and who would like to make a lasting impact on the PlayStation® graphics software stack, its tooling, and its future.
What we are looking for
Strong problem-solving skills, including the ability to design and implement highly reliable performant systems in C++.
Strong debugging skills, including the ability to understand and reason about complex systems, as well as unpick their interactions.
Experience developing on consoles, particularly using console graphics and memory management APIs.
An interest in GPU architecture and low-level graphics engineering.
Experience using GPU profiling and debugging tools.
An eagerness to learn and take responsibility of features end-to-end, from building core systems, to influencing end-user UX design.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: England; UK; London
Workplace: Remote
REMOTE | UNITED KINGDOM | CRYPTO & PAYMENTS | FCA AUTHORISATION | EMPLOYMENT OR B2B
Our client is an established, profitable fintech operating at the intersection of crypto and traditional payments. It runs a consumer on/off-ramp platform and a fast-growing B2B infrastructure business: APIs and white-label solutions that let exchanges, neobanks, PSPs, wallets and other platforms embed regulated crypto and fiat services. The company is authorised under MiCA and PSD2 in the EU and is now building its regulatory presence in the UK. The culture is owner-led, high-ownership and low-bureaucracy: decisions are made quickly and close to the founders.
About the role
This is a senior, hands-on legal role with a single, clear mandate: own the company’s UK regulatory build. You will report directly to the CEO and be the most senior legal voice in the business on UK matters.
The UK’s new cryptoasset regime takes effect in October 2027. From that date, regulated cryptoasset activity in the UK requires FCA authorisation. You will own a first-wave authorisation under this new regime end to end, alongside a UK e-money application. For a regulatory lawyer, this is a career-defining piece of work, and the window to start it is narrow.
The role has no direct reports at hire. You will work closely with the company’s EU legal function. This is a deliberately focused UK mandate, not a group legal role.
What you will own
- FCA cryptoasset authorisation: perimeter analysis of B2C and B2B activities against the new regime, application strategy, drafting, regulatory business plan input, RFI handling and dialogue through to decision.
- UK EMI application: ownership on the same basis, including sequencing between the two applications.
- FCA relationship: acting as the senior in-house legal counterpart to the regulator.
- UK conduct perimeter: the cryptoasset financial promotions regime, Consumer Duty, the UK Travel Rule, and safeguarding and prudential requirements.
- Post-authorisation readiness: governance, senior manager and certification considerations, reporting and disclosures.
- External counsel: briefing, directing and quality-controlling UK external counsel, and managing that spend.
- International expansion: legal lead on additional licence applications in other jurisdictions, and advice where the UK and EU regulatory perimeters meet.
- Commercial legal: drafting and negotiating English-law B2B agreements. This includes MSAs, API and white-label terms, referral and agent agreements, and banking, payment and card scheme counterparty agreements.
- UK consumer-facing legal: consumer terms, financial promotions review and UK-specific disclosures.
- UK employment: UK employment law and contractor arrangements, in partnership with HR.
What we are looking for
- Qualified solicitor or barrister in England & Wales, typically with 8+ years PQE.
- Hands-on UK financial services regulatory experience, including at least one FCA authorisation or variation of permission that you personally owned or materially led, from perimeter analysis to decision.
- Direct, personal interaction with the FCA: correspondence, meetings and representation that you led yourself.
- Crypto or digital-asset legal experience at licensed or established firms, such as registered or authorised exchanges, regulated on/off-ramps, licensed custodians or infrastructure providers.
- Cryptoasset, e-money or payments perimeter experience. Engagement with the 2025–26 FCA cryptoasset consultations is highly relevant.
- Ability to draft and negotiate English-law B2B fintech agreements independently.
- A track record of owning regulatory outcomes, not only advising on them. Law-firm backgrounds are welcome where this is evident.
- Ability to take a clear position under pressure from senior stakeholders and counterparties, and to translate legal risk into business options with a recommendation.
- Comfort operating as a remote senior with no legal support structure beneath you, working with a leadership team based outside the UK.
- Practical use of AI tools in legal drafting, research or review.
- Fluent legal English to regulator-facing standard.
- Existing right to work in the UK, and the ability to attend regulator meetings in London as required.
Team management experience is not required. We welcome strong senior counsel ready to step into a Head of Legal role.
Nice to have
- Previous Head of Legal, GC or senior counsel role at a UK-authorised EMI, PI or FCA-registered cryptoasset firm.
- Experience of a firm moving from AML registration to full FSMA authorisation.
- Involvement in industry working groups or trade association engagement on the new UK crypto regime.
- SM&CR experience.
- Knowledge of UK safeguarding and prudential requirements for e-money and payments.
- Crown Dependency (Jersey, Guernsey, Isle of Man) or Australian regulatory exposure.
- Card scheme legal experience, such as Visa/Mastercard rules and principal membership.
- Experience building a legal or regulatory function in a jurisdiction from scratch.
What’s on offer
- A direct reporting line to the CEO and ownership of the company’s UK market entry.
- A defining role in a first-wave authorisation under the UK’s new cryptoasset regime.
- A remote setup in the UK, with a flat structure and fast decisions.
- An employment or B2B contract, with a performance bonus linked to UK authorisation milestones.
- A fast, transparent hiring process, typically completed within four weeks.
Location: Washington, D.C.; United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're hiring a Head of Public Sector to build and lead ElevenLabs' government business in the US. Government agencies are moving voice and conversational AI from pilots into production for citizen services, contact centers, accessibility, training, and mission operations. You'll own how ElevenLabs shows up in that market, from strategy and pipeline through to the team that delivers the revenue.
We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Public Sector, with ownership of the vertical, authority to hire and structure the team, and direct access to the executive team.
You'll work closely with the executive team, Product, Engineering, Legal, and Security. You'll set the vision for how ElevenLabs serves the government, decide how the team is structured and staffed, and stay close to the largest pursuits. You'll lead from the frontline alongside your team while hiring the leaders who will take over portfolios as the business grows.
IN THIS ROLE YOU WILL
- Define and execute the go-to-market strategy across US Federal (Civilian, Defense, Intelligence), State, Local, and Education.
- Own the public sector revenue plan, forecast, and pipeline, and report on them to the executive team.
- Recruit and lead the team, including additional Account Executives, segment or regional leaders, capture and proposal support, and sales operations. You'll have the authority to shape the org.
- Lead from the frontline with your team on the largest and most complex pursuits, from first agency conversation through procurement, security review, and award.
- Shape our approach to contract vehicles and channels, including GSA Schedule, cooperative contracts, procurement vehicles, and partnerships with systems integrators and resellers.
- Build and maintain relationships with senior agency leaders, procurement officials, technical stakeholders, and the integrator and partner ecosystem.
- Work with Product, Engineering, and Security to define and prioritize what government customers require, including FedRAMP, StateRAMP, IL5, ITAR, data residency, FOCI Mitigation and sovereign or on-premise deployment. You'll bring customer and pipeline evidence to roadmap decisions.
- Work with Legal and Finance on government contracting terms, pricing, and the processes public sector sales depends on.
- Create repeatable sales processes, performance metrics, and operating rhythms so revenue becomes more predictable as the team grows.
- Partner with the Forward Deployed Engineer and Account Manager orgs so early deployments become references and expand across agencies.
- Work with Marketing on public sector messaging and content, and with government affairs and policy contacts to track regulation, funding, and procurement changes.
- Serve as the public face of ElevenLabs in the government market, at agency briefings, and industry events.
WHAT WE'RE LOOKING FOR
- 15+ years of progressive experience in technology sales or business leadership, with at least 10 years in public sector markets.
- Experience leading government sales teams, with a record of hiring and developing both individual contributors and managers.
- Proven track record of securing, large ARR strategic contracts with government agencies.
- Prior experience building a public sector business unit or equivalent leadership role at a technology company, ideally at an early or growth stage.
- Deep knowledge of federal, state, and education procurement, including funding mechanisms, acquisition vehicles such as GSA Schedule, GWACs, and IDIQs, and how buying decisions are made.
- Working knowledge of compliance and security requirements such as FedRAMP, FISMA, CMMC, IL5, ITAR and FOCI mitigation strategies.
- Experience selling cloud, AI, or other advanced technology to the government; familiarity with navigating AI trust and safety questions.
- Executive credibility with senior government officials, program leaders, and technical and security reviewers.
- An established network across agencies, systems integrators, and public sector partners.
- Comfort staying hands-on in deals while building the team and the playbook.
WHY THIS ROLE
The opportunity is to define the strategy, hire the team, and shape what we build for government, with direct support from leadership and a company growing as fast as ElevenLabs.
LOCATION
While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Madrid/Barcelona
Workplace: Hybrid
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
Your mission is to identify, forge, and scale the strategic partnerships that will become a primary engine for our growth in our local markets. You will become Mollie's chief evangelist to the local tech community, turning connections into a powerful commercial force and laying the foundation for our success. You will own the partner strategy, personally source and onboard key players, and collaborate closely with our sales team to ensure we win together. Your success in establishing this partner universe is critical to achieving our mission of becoming the most loved payment service provider in Europe.
What you'll ship
- Contribute to the partner strategy for the local ecosystem, including clear mapping and a winning playbook.
- A strong pipeline of high-value partners personally sourced, pitched, and onboarded.
- A measurable lead generation machine built through co-marketing campaigns, webinars, and events.
- A robust network of highly engaged Mollie advocates who actively recommend us to their clients.
- Brand visibility and community presence, positioning Mollie as the go-to expert in the local tech community.
What you'll bring
- A proven track record (4-5 years) in a partnerships or strategic sales role.
- Deep knowledge of the local e-commerce ecosystem and an established network within the local digital agency or tech community.
- Fluent in the local market language and English, with deep experience in the local business culture.
- An entrepreneurial mindset: a self-starter who thrives on autonomy and building something new.
- A collaborative spirit, skilled at building trust and long-term value with both partners and internal teams.
- A willingness to travel to visit partners and represent Mollie at events and trade fairs.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
Your mission is to identify, forge, and scale the strategic partnerships that will become a primary engine for our growth in our local markets. You will become Mollie's chief evangelist to the local tech community, turning connections into a powerful commercial force and laying the foundation for our success. You will own the partner strategy, personally source and onboard key players, and collaborate closely with our sales team to ensure we win together. Your success in establishing this partner universe is critical to achieving our mission of becoming the most loved payment service provider in Europe.
What you'll ship
- Contribute to the partner strategy for the local ecosystem, including clear mapping and a winning playbook.
- A strong pipeline of high-value partners personally sourced, pitched, and onboarded.
- A measurable lead generation machine built through co-marketing campaigns, webinars, and events.
- A robust network of highly engaged Mollie advocates who actively recommend us to their clients.
- Brand visibility and community presence, positioning Mollie as the go-to expert in the local tech community.
What you'll bring
- A proven track record (4-5 years) in a partnerships or strategic sales role.
- Deep knowledge of the local e-commerce ecosystem and an established network within the local digital agency or tech community.
- Fluent in the local market language and English, with deep experience in the local business culture.
- An entrepreneurial mindset: a self-starter who thrives on autonomy and building something new.
- A collaborative spirit, skilled at building trust and long-term value with both partners and internal teams.
- A willingness to travel to visit partners and represent Mollie at events and trade fairs.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Berlin Office
Workplace: Hybrid
About the role
Banks and fintechs use Taktile to automate critical decisions, like credit, fraud, and compliance, in real time.
We're building the infrastructure that makes financial institutions truly AI-native, and we've partnered with the Hasso Plattner Institute (HPI), a leading computer science institute in Europe, to offer a dedicated opportunity designed only for HPI students.
Starting in April 2027, you'll join one of our engineering teams for 6 months in Berlin and ship real features, with experienced engineers mentoring you along the way. Several HPI alumni already work here, from early-career engineers to senior engineers leading major parts of our product.
This program is tailored for Computer Science students eager to gain hands-on industry experience while building the foundations for a world-class engineering career.
If you have strong engineering fundamentals and want to grow fast in a team where what you build reaches customers soon after you ship it, we'd love to hear from you.
WHAT YOU'LL DO
- Depending on your final team, either work on backend components written in Python / FastAPI, hosted on an AWS serverless architecture, or work on React/Typescript front-end components, or a combination of both!
- Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions.
- Grow as an individual and accelerate your career by learning from our experienced team, contributing to a foundational layer of the product, and joining cross-team learning groups.
REQUIREMENTS:
- Taktile is a hybrid company that requires working 3 days/week from our Berlin HQ in Germany.
- Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication.
- Strong engineering fundamentals with a passion for simplicity and precision.
- Availability for a 6-month full-time internship.
REQUIRED EXPERIENCE
- Fantastic Computer Science fundamentals. Data structures, algorithms, networking, distributed systems, databases, and everything in between!
IDEAL, BUT NOT REQUIRED
- Exposure to AWS, especially Lambda.
- Experience with frontend development - React or similar frameworks.
OUR OFFER
- Work with colleagues who lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a MacBook Pro as well as cutting-edge hardware.
OUR STANCE
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
ABOUT TAKTILE
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.
With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.
Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
Through this exclusive partnership with Taktile, HPI students have the unique opportunity to gain industry experience in a high-growth startup environment while continuing their education among some of Europe’s brightest technical minds.
ABOUT YOUR EMPLOYMENT.
Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
YOUR PRIVACY
Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
HOW WE USE YOUR DATA
We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
LEGAL BASIS (EU/UK APPLICANTS)
We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
RETENTION
If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
YOUR RIGHTS
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
AUTOMATED DECISION-MAKING
We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
INTERNATIONAL TRANSFERS
Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com http://taktile.com
Location: Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience (NPX)
Advisor to join our
Manchester
team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success.
What You’ll Be Doing
You’ll be joining the
New Partner Experience (NPX)
team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one.
Here’s what your day-to-day might look like:
Lead Partner Relationships:
Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform.
Consult on Growth:
Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume.
Liaison & Coordination:
Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class.
Build Lasting Trust:
Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership.
Operational Excellence:
Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems.
What You’ll Need to Thrive
Essential
Fluent in English and Mandarin
Strong Communication:
An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs.
Target-Driven Mindset:
Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail.
IT Literacy:
Proficient in using a range of Microsoft software; while not essential, knowledge of
Salesforce
is highly desirable.
Emotional Intelligence:
The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude.
Organisational Skills:
High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously.
Nice to Have
Previous experience in account management, sales, or customer service.
Experience working in a fast-paced startup or technology environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
November 2026.
Working Pattern:
Hybrid working offered after successful completion of probation.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
About the role
The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results.
This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book
What you'll do :-
Revenue & Growth (Core)
Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell.
Hunt and win new business across
SMB and mid-market advertisers
, driving new activations and expanding the long tail of active clients.
Build and execute account growth strategies that create win/win outcomes for X and advertisers.
Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes.
Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets.
Client & Agency Partnership
Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor.
Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement.
Identify client business challenges and translate them into clear media strategies and platform solutions.
Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base.
Market Leadership & Cross-functional Collaboration
Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities.
Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly.
What we are looking for :-
5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business.
A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital.
Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market.
Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors.
Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners).
Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders.
Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives).
Comfortable with data: ability to translate performance signals into insights and clear client recommendations.
Experience selling across both brand and performance objectives (and ideally video ad solutions).
Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving.
What we offer :-
Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career.
An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you.
Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model.
Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage.
Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Stockholm
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
As Mollie's Customer Success Manager for Sweden, you'll own a portfolio of Swedish merchants, from key accounts to smaller ones still finding their footing. Your focus is on retention, business reviews and account performance, and on building trust in the Mollie brand locally. Most of your time, around 80%, will be proactive: building relationships, often in person, spotting upsell opportunities and getting ahead of retention risks before they become problems. The rest is reactive, handling customer needs and escalations as they come up.
You'll work closely with the GTM team in Sweden and be part of the international CSM team, alongside colleagues covering Italy and Poland. You'll also take part in customer events and can lead ambassador initiatives to help grow Mollie's presence in Sweden.
This is a chance to shape a new market from the ground up. You'll be the first Customer Success Manager for Sweden, backed by an established CS team, proven playbooks and a scale up that's growing across Europe. You'll have real ownership and visibility, and your input will directly influence how Mollie grows in the Nordics.
What you'll ship
- Drive retention and growth across the Swedish portfolio, against upsell and retention targets
- Run regular, value driven business reviews with key merchants
- Build strong relationships with merchants and grow a group of local customer ambassadors
- Organise small customer events, in partnership with Sales and Marketing
What you'll bring
- Native or fluent Swedish and fluent English, and based in Stockholm
- A background in e-commerce or payments
- A commercial approach to customer success, balancing retention with upsell and comfortable growing accounts
- Experience managing a portfolio proactively, staying ahead of issues rather than just reacting to them
- Comfort meeting customers in person and building relationships face to face
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We’re looking for a Recruiter to join our Talent team based in London to own full-cycle recruiting of our G&A functions (Policy, Finance, Legal, People, and related areas).
This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You’ll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic’s values. You’ll work in a fast-moving environment where priorities shift, and you’ll have real ownership over the roles you run.
We’re open to candidates whose strength is in G&A recruiting in your application, tell us where your experience is deepest across the functions.
Key Responsibilities
Own full-cycle recruiting for a portfolio of G&A roles across EMEA—from intake through offer and close
Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies
Source and engage high-quality active and passive candidates, building diverse and competitive pipelines
Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic’s hiring bar
Manage candidates through the process with clear communication and a great experience at every stage
Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close
Use data to track pipeline health and share insight that helps hiring managers make good decisions
Minimum Qualifications
6+ years of full-cycle recruiting experience in G&A (Policy, Finance, Legal, People) with a focus on Policy hiring
Demonstrated ability to recruit in the UK and European market, with familiarity with local talent dynamics and employment norms
Track record of strong stakeholder partnership — building trust quickly with hiring managers in fast-moving environments
Comfortable operating with ambiguity: willing to flex between functions and contribute to building something new rather than running an established playbook
Proven ability to maintain quality under volume pressure — owns pipeline health, not just pipeline size
Self-starter who can work with significant autonomy while staying tightly aligned with global strategy
Genuine connection to Anthropic's mission and an understanding of why it matters in a recruiting context
Preferred Qualifications
Experience recruiting at a high-growth technology, AI, or machine learning company
Experience recruiting across both G&A and GTM functions
Experience hiring across multiple EMEA markets, including the UK and Ireland
Familiarity with Greenhouse or similar ATS platforms
Additional European language skills relevant to hiring across the region
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£105,000
—
£145,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in French
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in German
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Paris; New York; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral is building a sovereign AI cloud. Frontier models, developer tools, and now the compute to run them: the cloud is where Mistral's strategy comes together. Our customers in finance, healthcare, and the public sector run frontier models on our infrastructure, and the Cloud & Inference product team owns the products that make that possible: managed Kubernetes and GPU clusters, the pay-as-you-go inference APIs for our first-party models, and the fast-growing set of services around them.
The portfolio runs on our own metal, in our own datacenters, backed by our own model research: the full stack under one roof. We are scaling toward a gigawatt of compute by 2030. Every layer of that build needs a product behind it: orchestration, storage, networking, serverless containers, training, and inference.
The product team is small and the mandate is company-sized. As VP Product you will build the PM org this portfolio needs, set its strategy, and carry it to market with the GTM, marketing, and partnerships teams. The products you define are how Mistral's sovereign AI strategy meets its customers.
THE ROLE
We are hiring a VP of Product to own our cloud and inference portfolio end to end: the foundational systems that power Mistral's data centres, and the inference platform that brings the world's most advanced generative AI models to production. You will define the vision and strategy, and you will own the business results: adoption, revenue contribution, and gross margin.
This is a broad mandate. You will build the product organisation and, as the business scales, bring in the stream leadership to delegate its parts. You will set the operating rhythm that lets a fast-moving org deliver with focus, and your remit grows with the portfolio: what you run hands-on in year one, you lead through others as the org grows.
The portfolio runs in production today. The job ahead of you is the scale-up: a gigawatt of compute to fill, a product surface that keeps expanding, and a major new line of business to build on the foundation already in place. This is a highly visible role, with the opportunity to shape how Mistral's technology is adopted globally.
WHAT YOU WILL DO
- Strategy & vision. Define and evangelise the product vision, strategy, and annual goals for our Cloud and Inference products, aligned with customer needs, company objectives and market trends.
- Go-to-market. Own adoption, revenue contribution, and gross margin. Partner with marketing and GTM teams on positioning, pricing and packaging, launch plans, and adoption strategy.
- Team leadership. Build the product organization for these products: hire product managers and stream leads, set the operating cadence (quarterly product reviews, roadmap reviews), and develop PMs through clear growth paths.
- Customer & market fit. Work directly with AI-native startups and enterprises running advanced AI workloads to drive product-market fit across the portfolio.
- Delivery & execution. Partner with engineering leadership to build a world-class compute infrastructure and inference platform delivering high-performance, cost-efficient AI at scale, with reliability, SLAs, and cost-per-token economics as first-class product concerns.
- Market & technology insights. Track the competitive landscape and emerging technologies across AI infrastructure and managed inference to inform product strategy and identify new opportunities.
- Research & open source. Partner with research and engineering teams to turn emerging model architectures and advances in open-source inference into product opportunities that improve performance and efficiency.
WHAT WE'RE LOOKING FOR
- Extensive experience in tech and infrastructure, including significant time leading product organisations with a proven track record of bringing cloud infrastructure, large-scale distributed systems, or inference products to market.
- You've scaled a cloud or inference product line to $1B+ in revenue: built the line, priced it, taken it to market, and owned the number.
- Engineering background prior to moving into product management.
- Proven people leadership: you've hired and developed senior PMs, grown the leaders under you, organised teams around clear stream ownership, and built durable operating cadences.
- Fluency in the economics of the business: comfortable owning gross margin, unit economics, and the tradeoffs behind pricing and capacity.
- Ability to align and inspire cross-functional teams without direct authority, and to communicate credibly with executives, engineers, and customers.
- Low ego, high bias for action, comfort in ambiguity, and hands-on by instinct. We are scrappy: you write the strategy memo, then dig into the pricing model, the product spec, or the customer escalation yourself.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Monad Foundation is looking for a Head of Ecosystem to lead ecosystem strategy, builder programs, partnerships, and team growth.
Key areas involved include fundraising, people management, business development, blockchain, DeFi, go-to-market strategies, incubation, EVM, accelerator programs, grants, product management, and ecosystem development.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Engineering team
The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.
About the role
As Engineering Manager for the Marketing & Privacy Engineering (MPE) team, you’ll lead two engineering pillars - Marketing and Consumer Privacy Engineering - under a shared mission to build trusted, privacy-aware consumer web experiences and measurement systems that enable sustainable growth.
What you’ll do
Lead, develop, and support engineers across the Marketing and Consumer Privacy pillars, creating an environment where they can do their best work, grow their craft, and take on greater responsibility.
Establish and continuously improve a shared operating model for MPE that unites Marketing and Privacy around a common mission while creating clarity around each pillar’s priorities, technical ownership, decision-making, and ways of working.
Partner closely with the Product Manager and technical lead for each pillar to translate product and business priorities into clear engineering plans and deliver against their respective roadmaps while maintaining alignment to MPE’s shared mission.
Guide engineering strategy and execution across Logged-Out Web, web experimentation, marketing integrations, attribution and measurement, consent, privacy experiences, and consumer data collection.
Build strong partnerships across Engineering, Product, Marketing, Privacy, Legal, and adjacent engineering teams, establishing clear ownership and reliable ways of working across shared systems such as client-side and server-side tagging and measurement infrastructure.
Enable privacy-aware engineering by ensuring consent, cookies, tagging, and consumer data collection are considered as part of solution design and by creating alignment where growth, measurement, and consumer privacy intersect.
Hold the team accountable for delivering reliable, scalable solutions while balancing engineering quality, customer needs, business priorities, speed, and appropriate risk.
What we look for
Experience managing and developing software engineers, with a track record of building collaborative, high-performing teams through coaching, candid feedback, and accountability.
Strong software engineering foundation and technical judgment, ideally with experience leading teams responsible for consumer-facing or high-traffic web platforms and complex systems or integrations.
Experience translating product and business priorities into engineering plans and leading execution across distinct technical domains, product partners, and roadmaps toward a shared mission.
Ability to build alignment across Product, Engineering, and other cross-functional stakeholders, with strong communication skills and the ability to make complex technical topics clear to technical and non-technical audiences.
Sound judgment navigating ambiguity, competing priorities, dependencies, and risk, with a focus on engineering quality and operational excellence while balancing reliability, scalability, speed, and business needs.
Experience with marketing technology, web experimentation, analytics, attribution, instrumentation, or measurement systems is a plus.
Familiarity with global privacy and data protection requirements such as GDPR, CCPA/CPRA, and the Australian Privacy Act (APPs), and/or experience with privacy-aware systems such as consent management, cookies, tagging, data collection, or consumer privacy experiences, is a plus.
This posting is for an existing vacancy
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
Base Pay Grade
- P
Equity Grade
- 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $
181,000
- $
241,000 CAD.
#Li-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Staff Software Engineer to take on a critical role in defining and leading technical excellence. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards.
You will lead from the front on AI while holding the bar high on quality. You’ll collaborate with engineering leaders, create and implement technical strategy across full-stack teams, and coordinate closely with stakeholders to build scalable, reliable, and high-performing solutions. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives.
This role requires a high level of technical ability, leadership and project management skills, strong cross-functional communication, and a customer-first mindset.
What You'll Do
Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards.
Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work.
Stay close to industry leaders in FinTech, learning from what is happening in the market to build our team.
Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results
Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency
Architect and contribute to decisions on the right platform, tools, and technologies to support consistency and reliability
Mentor and lead – Guide a strong group of engineers by championing best practices, and helping them grow
What We Look For
10+ years of experience working across the stack, driving architectural improvements in the backend. Bonus points using languages like React Native, Javascript, or Kotlin.
Experience driving change across large engineering organizations
Track record of successfully leading critical projects and leveraging multiple engineering teams across organizational boundaries for company-wide results
Extensive experience developing and implementing technical strategy that drove prominent change in reliability and responsiveness
You embody an ownership mindset and help influence a similar culture to those around you
Collaborative partnership across engineering teams and cross-functional stakeholders
Experience mentoring and growing engineers up to Staff level
You have strong verbal and written communication skills that can help influence and share critical decisions with stakeholders
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade
- R
Equity Grade
- 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $265,000 - $325,000
USA base pay range (all other U.S. states) per year: $236,000 - $296,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are seeking a Senior Deal Desk Analyst to join the Deal Desk team within our Revenue Operations function. This is a high-impact, high-visibility role at the center of how we structure, price, and close business globally — partnering with Sales, Finance, Legal, and Product to turn deals into signed revenue.
You will lead the quote-to-contract execution cycle for our global sales team while helping build the systems, processes, and playbooks that scale a world-class Deal Desk. As the organization continues through a period of rapid growth, we are looking for someone who wants to shape the function rather than inherit it — bringing structure to ambiguity, modernizing how deals get done, and raising the bar for commercial excellence.
This position reports to the Senior Manager, Global Deal Desk, and is preferably based in a hybrid capacity out of our London office.
What you'll do
Deal Management — Own the day-to-day deal review and closing process end to end, including deal approvals, deal structuring, and quote configuration within Vercel CPQ, ensuring every deal is executed accurately and on time.
Commercialization & Execution — Drive deal execution in close partnership with Finance, Legal, GTM, Partnerships, Product, and Pricing. Design, build, and continuously optimize the sales and deal processes that bring new pricing, packaging, and product launches to market.
Trusted Advisor — Serve as the subject-matter expert for the Sales organization, providing deal guidance and operational support. Approach complex, non-standard deals with creativity and sound judgment, developing practical solutions in ambiguous situations.
Revenue Integrity — Act as the gatekeeper of data hygiene and opportunity data, partnering with GTM and Finance on audits for revenue recognition, financial reporting, and forecasting.
Insights & Enablement — Analyze deal performance and market trends to develop new sales motions, deal levers, and training materials that increase sales velocity and reduce business risk, in partnership with the Pricing and Field Enablement teams.
Operational Excellence — Identify opportunities to streamline, enhance, and automate processes. Translate needs into clear business requirements and leverage AI and automation to scale.
What you need
4+ years of experience in deal desk, pricing, quote-to-cash, contract management, or a related Revenue Operations or Sales Operations function within the technology sector.
A proven record of partnering effectively with Sales and cross-functional teams to move complex deals forward.
Demonstrated experience in project management and process improvement.
A collaborative team member who consistently delivers excellent sales support.
A resourceful self-starter with strong critical-thinking and creative problem-solving skills.
You think naturally about operational implications and downstream impact.
You thrive in fast-paced, high-growth environments and operate effectively amid change and ambiguity.
Nice to have
Hands-on experience with Salesforce CPQ (or a comparable CPQ platform)
A track record of using AI or automation to improve operational workflows.
Bonus if you
You’re located within London (HQ). We have offices for you to help build our office culture.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The London base pay range for this role is £65,000 - £85,000. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Cape Town, South Africa
Step into the role of a Property Management Associate, where you’ll become the beacon of exceptional service for Houst Customers and guests. In this dynamic position, you’ll navigate customer inquiries across various channels - email, phone, and chat- tackling intricate, non-standard issues with ingenuity. Your toolbox will include out of the box-thinking, troubleshooting prowess, excellent communication skills and logical thinking.
Key responsibilities of the role:
Provide unparalleled service via telephone, email and WhatsApp, ensuring our clients and guests feel valued and supported.
Elevate as the point of escalation from HostSupport, resolving issues with the utmost satisfaction.
Onboard new properties, simplifying complex information for diverse customers.
Collaborate with cross-functional teams to uncover optimal solutions, resolve queries and champion resolution claims.
Spot and leverage opportunities to enhance customer retention and satisfaction.
Harness your decision-making prowess to determine refunds and goodwill gestures using logic, company procedures, and market insights.
Contribute innovative ideas to enhance processes and elevate the overall experience for Houst customers and guests.
Champion the customer cause, forging commercially successful partnerships.
Manage your delegated inbox with finesse and oversee the project management of cases, ensuring a seamless and efficient workflow.
Requirements
Based in Cape Town, and comfortable working from the office 2 days a week
Team player with superb written and verbal communication skills.
Previous experience in a customer service environment or account management is preferable.
Proven ability to communicate complex technical problems in “customer-friendly” language.
Ability to think outside the box and find creative ways to solve problems.
A working understanding of vacation rentals.
Confidence in decision-making and owning your cases.
Previous experience with G-Suite.
Well organised with the ability to multi-task and prioritise workload.
Benefits
23 days paid holiday days (plus public holidays)
An extra day off for your birthday - because who wants to work on their birthday?
Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
Laptop - for business use
Working hours: 09:00- 18:00 (UK Hours)
Salary: R12,000- R16,000 per month (dependent on experience)
Cape Town, South Africa
УдалённоheadEngland; UK; London
УдалённоheadWashington, D.C.; United States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридseniorMumbai, India
Stockholm
London, UK
London, England
London, England
ГибридParis; New York; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks