Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As an Account Executive in the Northeast Region, you’ll report directly to the VP, Employer Sales - Northeast. Candidates for this role will be required to be based in the territory they are handling.
The Account Executive will deliver strong sales results within the Northeast market in the 50-199 life segment. This role’s focus is relationship management within our partnership ecosystem of benefits brokers, consultants, general agents and employers. You will carry your own quota, activating new brokers, deepening the partners already producing for Garner, and opening the next wave of top-producing advisors. It is a build-and-close role: you fill your own pipeline, run deals end to end, and put in place the tracking that keeps your territory predictable. Every partner you activate puts higher-quality, lower-cost care in reach for more members.
What you will do
Own revenue responsibilities for your specific territory within the Northeast region. which includes: CT, MA, RI, NH, ME, VT, NJ, NY, PA, DE
Continue and expand on Garner’s existing broker relationships
Develop foundational infrastructure and processes for tracking our sales and partnership pipeline
What we're looking for
Experience in a quota-carrying channel or partner sales role
A desire to work in a rapidly evolving startup environment with notable upside
A desire to be a part of our mission to improve the healthcare system
Experience selling benefits-adjacent products or in healthcare is a plus, but not required
Candidates for this role will be required to be based in the territory they are handling
Strong ability to present and communicate a value proposition to external stakeholders
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + bonus) range for this role is $160,000 – $175,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Regional Sales Director in the Northeast Region, you’ll report directly to the VP, Employer Sales - Northeast.
The Regional Sales Director will deliver strong sales results within the Northeast market in the 1,000-9,999 life segment. This role’s focus is relationship management within our partnership ecosystem of benefits brokers, consultants, general agents, and employers. It is a build-and-close role with real autonomy: you run your own book, take on the hardest deals, and shape how your region wins. Every partner you bring on puts higher-quality, lower-cost care in reach for more members.
What you will do
Own revenue responsibilities for your specific territory within the Northeast region, which includes: CT, MA, RI, NH, ME, VT, NJ, NY, PA, DE
Own a quarterly quota, delivering on it independently and taking on the most complex and cross-functional deals with minimal support.
Build and grow the region's base of brokers and advisors, activating new partners and deepening the highest-producing ones.
Personally develop and win the region's most strategic Gold Advisor relationships.
Shape territory strategy alongside your partner roles (Enterprise, AE, CR, and peer RDs), sharing what is working across the region.
What we're looking for
Experience in a quota-carrying sales or sales support role
Experience working with benefits brokers and consultants
Experience in health insurance strongly preferred
A desire to work in a rapidly evolving startup environment with notable upside
A desire to be a part of our mission to improve the healthcare system
Strong ability to present and communicate a value proposition to external stakeholders
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + commission) range for this role is $275,000 – $300,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Senior Account Executive in the West region, you’ll report directly to the VP, Employer Sales - West.
The Senior Account Executive will deliver strong sales results within the West market in the 200-999 life segment. This role’s focus is relationship management within our partnership ecosystem of benefits brokers, consultants, general agents and employers. You will carry your own quota, activating new brokers, deepening the partners already producing for Garner, and opening the next wave of top-producing advisors. It is a build-and-close role: you fill your own pipeline, run deals end to end, and put in place the tracking that keeps your territory predictable. Every partner you activate puts higher-quality, lower-cost care in reach for more members.
What you will do
Own revenue responsibilities for your specific territory in the West market, which includes: CA, NV, AZ, UT, OR, ID, MT, HI, WA, AK
Continue and expand on Garner’s existing broker relationships
Develop foundational infrastructure and processes for tracking our sales and partnership pipeline
What we're looking for
Experience in a quota-carrying broker-channel sales role OR experience as a broker
A desire to work in a rapidly evolving startup environment with notable upside
A desire to be a part of our mission to improve the healthcare system
Experience selling benefits-adjacent products; healthcare experience is a plus but not required
Strong ability to present and communicate a value proposition to external stakeholders
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation
The target total comp (inclusive of base + bonus) range for this role is $200,000 – $235,000. Individual compensation will depend on qualifications, skills, and applicable laws.
In addition to base compensation, this role is eligible to participate in our equity incentive plan and benefits package, including: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health, and more.
Few roles offer this combination: work that is genuinely hard, a mission that is genuinely important, and a team that is genuinely invested in your success. If that’s what you’re looking for, we’d love to meet you.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market teams, delivering an exceptional experience for candidates, interviewers, and hiring managers
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements
EVEN BETTER...
- Experience recruiting for GTM teams in a SaaS or B2B environment
- Experience with Ashby ATS
- Experience scaling business teams during periods of rapid growth
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Serbia; Spain; Poland; North Macedonia; Armenia; Tbilisi
Workplace: remote
Provectus is a consulting and professional services firm with a focus on AI/ML based solutions. Provectus is an AWS Premier Partner and an Anthropic partner, helping enterprise clients move from AI experimentation to AI running in production.
We are changing how we deliver. Instead of handing a client a design and waiting for someone else to build it, our engineers embed directly inside the client's team and ship the system themselves. We call this Forward Deployed delivery. Before you design anything, you spend real time with the people who do the work the system is meant to change, so the architecture reflects how the work actually happens, not how a requirements document described it.
We are looking for a Senior Software Engineer or Solutions Architect with deep Python and Generative AI experience who wants to work this way: deep in the code, close to the client, and directly accountable for whether the system gets used. Direct client communication sits at the center of this role. Prior presales experience is a strong plus.
What You Will Do:
Embed with the client team for the length of the engagement, working inside their environment rather than alongside it from a distance
Spend time with the people who do the job the system is meant to change before you design anything, so the architecture is grounded in how the work actually happens
Write clean, production grade Python across AI integrations, backend services, and RESTful APIs (Flask, Django, or FastAPI)
Design, build, and optimize RAG systems and agentic AI solutions running in production, not demos or notebooks
Own system design and architectural decisions across the engagement: microservices vs monolith, sync vs event driven, SQL vs NoSQL
Own the technical direction of the engagement from discovery through delivery
Act as the client's direct technical point of contact: present architecture, defend trade offs, and push back on scope when it does not match timeline or budget
Support presales activities where relevant, including discovery calls, technical proposals, scoping, and client facing demos
Lead architecture reviews, produce technical design documents, and contribute to standards across the Python practice
Feed what you learn back into Provectus's blueprint library, so the next engagement starts further ahead
Mentor engineers, lead code reviews, and share knowledge across the team
What You Will Bring:
7+ years building and running production systems; hands on production experience is required, demo only or POC only backgrounds will not be considered
Production experience with RAG systems and LLM based agentic workflows that are live and running, not prototypes
Backend development experience with Flask, Django REST, or FastAPI
Recent, hands on experience with AWS (SageMaker, Bedrock, Lambda, ECS, S3, SQS, ECR, or similar); GCP considered
Experience with LLM APIs (OpenAI, Anthropic Claude, or AWS Bedrock)
Strong Python proficiency: OOP, design patterns, clean architecture, and performance optimization
Demonstrated experience making and defending system design and architectural trade off decisions
Comfortable owning direct communication with client stakeholders, without a project manager relaying the conversation
Genuine willingness to spend time close to the people who do the job before you design a system to change it, and comfort with an engagement that starts underspecified by design
Strong testing practices: pytest, mocking, and integration tests for AI systems
Experience with Docker and Kubernetes
Understanding of LLM evaluation techniques and quality assurance approaches
Experience deploying and maintaining AI/ML models in production environments
Already using AI assisted development tools in your daily workflow (Claude Code, Copilot, or similar)
Proactive and self directed; you own outcomes end to end and spot problems before they are handed to you
B2+ English, comfortable collaborating across distributed, multicultural teams
Nice to Have:
Exposure to Financial Services or Healthcare and Life Sciences, our two primary practice verticals
Presales experience: cost estimation, cloud architecture cost optimization, scoped and phased delivery plans
Prior consulting, professional services, or other embedded client facing delivery
Experience with React or Vue
AWS or Claude Code certifications
Experience with Streamlit or Gradio for AI prototyping
Modern Python tooling (ruff, uv, pyproject.toml, pyright)
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, Node.js, or Rust)
What We Offer:
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Software Engineering Manager to lead the Health Records engineering team responsible for building the secure, scalable platform that powers ingestion, and utilization of clinical health data. This team enables WHOOP to integrate with external healthcare ecosystems and transform complex health records into meaningful insights that drive personalized experiences and improve long-term health outcomes for our members.
As an Engineering Manager III, you will be responsible for both technical and organizational leadership. You will partner closely with Product, Design, Data Science, Security, and Platform Engineering to define the long-term technical strategy for Health Records while building and growing a high-performing engineering team. You will guide architectural decisions, foster operational excellence, and create an environment where engineers can do their best work while delivering reliable, secure, and scalable healthcare systems.
RESPONSIBILITIES:
- Lead, mentor, and grow a team of software engineers, fostering a culture of technical excellence, ownership, continuous learning, and psychological safety.
- Define and execute the technical strategy for WHOOP's Health Records platform, ensuring systems are scalable, reliable, secure, and extensible as new healthcare capabilities are introduced.
- Partner closely with Product, Design, Data Science, and cross-functional engineering teams to deliver member-facing experiences powered by health record data.
- Guide the architecture and evolution of systems responsible for ingesting, processing, governing, and exposing health record data from external healthcare ecosystems, including standards such as FHIR.
- Establish engineering best practices around system design, operational excellence, security, privacy, and regulatory compliance for highly sensitive health data.
- Drive execution through effective planning, technical prioritization, and cross-team collaboration while balancing long-term platform investments with product delivery.
- Coach engineers and engineering leaders through career development, performance feedback, hiring, and succession planning while raising the technical bar across the organization.
QUALIFICATIONS:
- 5+ years of experience building and operating large-scale backend systems and distributed platforms in production environments.
- 3+ years of experience leading engineering teams, including hiring, coaching, performance management, and developing senior engineers and technical leaders.
- Demonstrated ability to define technical strategy and deliver complex, cross-functional initiatives across multiple engineering teams.
- Strong understanding of backend architecture, cloud infrastructure, distributed systems, APIs, and operational excellence.
- Experience building secure systems that manage sensitive customer or healthcare data; familiarity with healthcare standards such as FHIR is strongly preferred.
- Proven ability to partner effectively with Product, Design, Data Science, and executive stakeholders to align technical investments with business outcomes.
- Strong communication skills with the ability to influence technical direction across organizational boundaries.
- Passion for building inclusive, high-performing engineering organizations and creating an environment where teams can thrive.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Role Summary and Impact
BlueCloud is seeking a highly motivated Alliances Manager to help expand and strengthen our strategic partner ecosystem, with a primary focus on Snowflake. This individual will play a critical role in accelerating revenue growth by building trusted relationships across partner organizations, identifying and driving co-sell opportunities, and aligning BlueCloud's industry and solution offerings with partner priorities. As a key member of the go-to-market team, the Alliances Manager will serve as the bridge between BlueCloud, Snowflake, and other strategic technology partners. You will work closely with sales, delivery, marketing, and executive leadership teams to develop joint go-to-market strategies, activate partner programs, generate pipeline, and position BlueCloud as a preferred services partner within the Snowflake ecosystem.
Key Responsibilities
— Drive sales and revenue growth by expanding BlueCloud's strategic partner relationships and accelerating co-sell opportunities across current and prospective accounts.
— Build and maintain strong relationships with Snowflake sales teams, partner account managers, solution specialists, and executive stakeholders.
— Develop and align target account strategies with BlueCloud sales leadership to drive growth within key markets and priority customers.
— Create and execute joint go-to-market plans in partnership with Snowflake and other strategic technology partners.
— Identify, qualify, and influence partner-sourced and partner-supported opportunities throughout the sales cycle.
— Act as the primary liaison between BlueCloud and partner organizations, helping connect internal teams with the right resources to accelerate customer outcomes.
— Enable BlueCloud's sales organization on partner programs, incentives, funding opportunities, and available resources.
— Develop repeatable solution plays, workshops, accelerators, and industry-specific offerings that strengthen BlueCloud's market position.
— Partner closely with marketing to plan and execute partner-facing and customer-facing events, campaigns, webinars, and thought leadership initiatives.
— Track partnership performance, pipeline contribution, and key alliance metrics to measure impact and identify areas for improvement.
— Foster internal alignment through regular communications, enablement sessions, newsletters, and community-building activities across sales and delivery teams.
— Serve as a market ambassador for BlueCloud, representing the company at partner events, conferences, customer meetings, and industry gatherings.
Ideal Candidate Profile
Professional Experience
— 4+ years of experience in alliances, partnerships, channel management, business development, or strategic sales roles within cloud, data, analytics, or technology services environments.
— Experience working within the partner ecosystem, preferably with Snowflake, cloud platforms, or enterprise data and AI technology providers.
— Exceptional relationship-building skills and the ability to establish credibility with partner sales teams, technical stakeholders, and executive leaders.
— A proactive, entrepreneurial mindset with a demonstrated ability to create opportunities and drive initiatives forward independently.
— Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously.
— Experience developing and executing go-to-market strategies, co-sell motions, partner programs, and joint marketing initiatives.
— Excellent written and verbal communication skills, including presentation, facilitation, and executive-level engagement capabilities.
— Strong analytical skills with the ability to measure partnership effectiveness and translate data into actionable insights.
— A high degree of accountability, responsiveness, and follow-through in managing both internal and external relationships.
— Bachelor's degree in Business, Marketing, Communications, or a related field; relevant partner or cloud certifications are a plus.
— Ability to travel up to 50% for partner meetings, customer engagements, conferences, and industry events.
What Makes Someone Successful in This Role
— Relationships Matter: You genuinely enjoy building and maintaining trusted relationships and understand that strong partnerships are the foundation of long-term growth.
— Agility: You can adapt quickly to changing priorities, market conditions, and partner initiatives in a fast-moving technology landscape.
— Follow-Through: You consistently deliver on commitments, communicate proactively, and build credibility through execution.
Why Join Us
— Competitive compensation + commission
— Work with cutting-edge cloud technologies and strategic partners
— Flexible/remote work environment and supportive, high-performance culture
— Benefits including Medical, Dental, Vision, 401(K), and PTO
— Opportunity to drive impact at a fast-growing digital transformation company
Life at BlueCloud
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
Responsibilities
- Own and shape the long-term affiliate marketing strategy for Eneba, aligning it with broader business goals, growth plans, and market opportunities.
- Lead strategic planning for the affiliate channel: setting direction, priorities, success metrics, and clear execution frameworks for the team.
- Continuously identify new growth opportunities, partnership models, and ways to scale affiliate marketing beyond standard approaches.
- Build, manage, and develop a strong team of Affiliate Marketing Specialists: hiring, onboarding, mentoring, and growing talent from junior to senior levels.
- Run regular, high-quality 1:1s focused on performance, mindset, ownership, and long-term development rather than short-term tasks.
- Foster a culture of experimentation, non-standard ways of working, and learning, empowering the team to take smart risks and think beyond affiliates as a channel.
- Act as the main decision-maker for affiliate-related initiatives, balancing business impact, resources, and long-term sustainability.
- Partner closely with senior stakeholders and cross-functional teams to ensure affiliate strategy supports overall company growth and strategic priorities.
Requirements
- 4+ years of experience in affiliate marketing, partnerships, or performance-driven growth roles within startup, gaming, or e-commerce environments.
- Proven people management experience, including leading Affiliate Marketing Specialists or similar roles: hiring, onboarding, performance management, and career development.
- Demonstrated ability to build, scale, and lead teams in fast-paced, high-growth environments with evolving priorities.
- Strong strategic and business thinking, with the ability to translate company-level goals into clear team direction, priorities, and measurable outcomes.
- Track record of making and owning decisions in ambiguous, fast-changing environments typical to startups and scale-ups.
- Solid analytical mindset, using data and insights to evaluate performance, set direction, and challenge assumptions (hands-on execution experience is a plus).
- Excellent communication and stakeholder management skills, with confidence influencing decisions across teams and seniority levels.
- Leadership approach grounded in ownership, accountability, and creating sustainable, high-performing teams through effective and sometimes non-standard ways of working.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Athens, Greece; London, United Kingdom; Tel Aviv, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we're constantly looking for ways to make our Support organization smarter, more efficient, and more scalable. As part of our SSC (Shared Service Center) Support Development team, you'll play a key role in shaping how Support operates across multiple countries by leading strategic initiatives that improve customer experience, operational performance, and the way our teams work.
You'll partner with stakeholders across local and global teams to turn ideas into action — using data, structured project management, and continuous improvement to deliver meaningful impact at scale. Whether you're an experienced specialist or a seasoned lead, you'll have the opportunity to influence how Support evolves across our organization.
What you'll be doing
As an Operational Excellence Team Manager, you'll own initiatives from concept through implementation, working closely with cross-functional teams to solve operational challenges and improve the way we support our customers.
In this role you will…
Lead multiple strategic projects and initiatives from planning through execution.
Define project scope, build work plans, manage timelines, and coordinate delivery across teams.
Collaborate with local and global stakeholders to align priorities and drive successful outcomes.
Analyze operational data, identify trends, and translate insights into actionable recommendations.
Design, test, and validate new processes and ways of working through pilots before wider rollout.
Drive implementation of new initiatives while ensuring smooth adoption across teams.
Monitor key performance metrics to evaluate impact and identify further improvement opportunities.
Help standardize processes, improve operational efficiency, and share best practices across markets.
Review post launch performance of initiatives - identifying opportunities to improve further and course correcting in a timely manner.
Facilitate customer feedback on projects following launch - ensuring feedback loops are developed to pass information back to relevant teams.
Own deep dives on specific topics and leading updates with executive and senior stakeholders on specific issues (e.g. performance gaps, project updates).
Our humble expectations
We're looking for someone who enjoys solving complex problems, thrives in collaborative environments, and gets excited about turning ideas into measurable improvements.
Ideally, you'll bring:
Experience managing projects, programs, or change initiatives in a fast-paced operational environment, with
hands-on experience in contact center operations
.
At least manager-level leadership experience
, including leading teams and driving operational improvements.
Strong analytical skills and a data-driven approach to decisions, with (preferable) experience building dashboards and working with Cursor, Looker, and Snowflake.
Confidence using KPIs and operational metrics to identify opportunities and deliver continuous improvement.
A structured approach to planning, prioritization, and execution.
Excellent stakeholder management, cross-functional collaboration, and communication skills, including the ability to influence without direct authority.
Full professional proficiency in spoken and written English.
Right to work in the country.
The following expertise is a big plus:
Experience working with AI-enabled solutions, tooling, automation, or platform implementations.
Experience leading complex, cross-functional projects.
Ownership of technology-driven or operational transformation initiatives.
Exposure to global or multinational organizations.
What we offer
This is an opportunity to work on initiatives that have a real impact across Wolt's Support organization. You'll collaborate with talented colleagues across multiple functions and countries, help shape how Support operates at scale, and see your ideas translated into meaningful improvements for both our teams and customers.
You'll join a collaborative environment where data, experimentation, and continuous improvement are part of everyday work—and where you'll have plenty of opportunities to grow your skills, expand your scope, and influence the future of Support operations.
Next steps
If qualified, our recruitment process begins with an initial screening conversation conducted by the Talent Acquisition team, followed by a role-specific interview to assess your experience and problem-solving approach.
If you progress to the next stage, you will receive a take-home assignment. You will then present your assignment in a follow-up meeting with the Hiring Manager and a Subject Matter Expert, where we’ll discuss your approach, reasoning, and recommendations in more detail. We aim to keep the process transparent, structured, and focused on giving you the opportunity to showcase your skills and thinking.
If you are service-minded, enjoy taking ownership, and thrive in an environment where you proactively identify solutions rather than wait for direction — we’d love to hear from you! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is hiring a Senior Manager to lead the Product Design team responsible for dbt Labs. This role reports to the Director of Product Design.
This is an exciting time to join! As Fivetran and dbt Labs come together, you will help shape a coherent product experience, guide the design team through change, and influence the future of AI-powered data products. You will join a strong and talented design organization whose members care deeply about their craft, the practitioners they serve, and one another.
This is a people management and product leadership role for a design leader who wants to shape technical data products at scale. You will manage and develop a team of product designers, shape the UX strategy for dbt products, and partner with Product and Engineering leaders to define how data teams build, transform, govern, and trust their data. You will lead through strategy, coaching, direction, and cross-functional partnership.
What you'll do
Lead the dbt product design team
You will manage and coach a team of product designers who work across dbt platform and CLI-based products. Designers own the full design process from problem definition and research to UX/UI and partnering with eng/PM through delivery. You will build a culture where designers feel supported, challenged, and empowered to do thoughtful, high-quality work for deeply technical users. You will set clear expectations, give actionable feedback, support career growth, and create the conditions for strong design craft.
Own UX strategy for dbt
You will define and drive UX strategy across dbt’s product experience. You will identify the highest-impact experience opportunities, connect design priorities to product outcomes, and partner with Product and Engineering leadership as a strategic peer in roadmap and product direction conversations.
Provide design direction for technical data products
You will set direction for design work across complex workflows used by technical practitioners. You do not need to be an engineer, but you do need enough technical fluency to understand the domain, evaluate tradeoffs, and partner credibly with engineering leaders. You should be comfortable discussing data workflows, ELT, analytics engineering, developer tools, and infrastructure-oriented product experiences.
Shape AI and agentic product experiences
You will lead design strategy for AI-powered and agentic experiences within dbt. This requires more than adding AI features to existing workflows. You will help the team design systems that make AI assistance understandable, useful, and safe for high-stakes technical work. As dbt builds experiences where both humans and AI agents interact with the same data infrastructure, you will also think about how product surfaces need to work for both personas.
Help integrate Fivetran and dbt Labs design
You will play an important role in co-creating a unified product experience and design culture. This is a change-leadership role. You will partner with the Director of Product Design to merge systems, processes, and culture. You will help designers navigate a new organizational context, build strong cross-functional relationships, and create clarity during a period of product and company evolution.
Build an AI-native design operating model
You will operationalize AI across the design lifecycle (from research synthesis and ideation to prototyping, documentation, and design QA). You will establish shared workflows, quality standards, and review practices that help the team move faster without compromising product quality or consistency. In partnership with the Director of Product Design and Product and Engineering leadership, you will also define cross-functional standards for when AI-generated work requires design review, ensuring clear expectations for human oversight, quality, and continuous improvement.
What we're looking for
Required experience
You have 8+ years of product design experience and at least 5 years managing product designers.
Strong people management skills, including coaching, performance development, direct feedback, and team culture building.
Strong cross-functional leadership with Product, Engineering, Research, Data, Marketing, and executive stakeholders.
Deep care for craft, with a leadership style focused on direction, critique, strategy, and coaching rather than acting as the primary IC designer.
Designing for, or leading teams that design for, technically complex products such as ELT, data infrastructure, analytics engineering, developer tools, cloud platforms, data governance, observability, or adjacent enterprise infrastructure products.
Designing AI-powered or agentic product experiences. You understand the difference between a lightweight AI feature, a copilot, and an agentic workflow.
Experience operationalizing AI workflows for product design teams that goes way beyond AI prototyping. You have defined how designers use AI across the design lifecycle and have established the workflows, standards, review practices, and quality thresholds needed to make AI-assisted work effective at team scale.
Owning UX strategy for a meaningful product area. You can show how your design strategy influenced product direction, not just how your team delivered screens.
Strong technical fluency. You can reason about complex systems, understand engineering constraints, and discuss tradeoffs with Product and Engineering partners.
Experience designing for expert technical users such as data engineers, analytics engineers, software engineers, platform teams, or security teams.
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$201,765
—
$252,206 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location:
Rosario, Argentina
Department:
Customer Success
Reports to:
Global Program Manager
WHO WE ARE
At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As a Localization Project Manager at Acclaro, you’ll be the strategic force guiding global content through every stage of the localization lifecycle. You’ll drive
collaboration
across global teams, manage complex workflows, and ensure our clients receive high-quality
deliverables
, on time and on budget. You’ll be at the center of the action, creating meaningful impact while growing your career in a people-first, tech-enabled environment.
WHAT YOU’LL DO
Lead the planning and execution of diverse localization projects, from software to marketing to multimedia, across global markets
Own project quality, timelines, and budgets while proactively managing risk and communication
Act as the primary client liaison for project-related matters, ensuring transparency and trust at every touchpoint
Align cross-functional teams, engineers, linguists, publishers, and more, to deliver seamless localization experiences
Prepare project quotes, allocate resources, and define success metrics tailored to client goals
Provide clear, timely status reports and insights that empower smarter decisions
Collaborate with sales and solutions teams to scope and cost new opportunities
Ensure that all administrative processes related to project delivery are completed with precision
THIS ROLE IS FOR YOU IF YOU
Have
3+ years of experience managing localization projects in a fast-paced, global environment
Hold a bachelor's degree or equivalent professional or military experience
Communicate confidently across cultures and thrive in a client-facing role
Excel at organizing complex workflows while adapting to shifting priorities
Bring a solutions-oriented mindset and proactively address challenges
Are tech-comfortable and familiar with tools like Microsoft Project and project management platforms
YOU’LL STAND OUT IF YOU
Have experience with translation memory tools or TMS platforms
Hold a PMP certification or similar project management credential
Are fluent in more than one language (always a plus in our world)
Have
worked with global or multilingual teams and love the complexity of cross-border collaboration
WHY JOIN ACCLARO?
Global Team, Local Impact:
Collaborate with colleagues around the world while making meaningful contributions locally.
People-First Culture:
Work in a supportive, inclusive environment that values your voice and well-being.
Flexible Work Style:
Enjoy remote work, flexible PTO, and a healthy work-life balance.
Career Growth:
Access
mentorship, development programs, and clear pathways for advancement.
Impactful Work:
Help top-tier brands succeed globally while promoting cultural understanding and connection.
Competitive Compensation & Benefits:
Market-leading pay, bonuses, and comprehensive medical and retirement plans.
Recognition & Support:
Be seen and celebrated through regular recognition programs and supportive leadership.
VALUES WE LIVE BY
Passion with a Purpose
–
We’re energized by our work and why it matters.
Go the Extra Mile
– We strive for excellence and proactive value.
Honesty in Action
– We act with integrity, openness, and respect.
Own It, Do It
– We follow through, take accountability, and take pride in our outcomes.
INCLUSION & EQUAL OPPORTUNITY
- Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.
Location: United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, results-oriented Account Executive to drive the next phase of our growth. In this role, you will be the primary engine for new business acquisition, transforming qualified leads into long-term partnerships. You will own the full sales cycle—from initial discovery to final negotiation—acting as a strategic consultant for our clients. This is a pivotal role for an individual who thrives in a fast-paced environment and is passionate about solving complex problems for customers.
Key Responsibilities
Manage the full sales lifecycle, including prospecting, qualifying, demonstrating, and closing new business.
Conduct deep discovery sessions to understand prospect pain points and align our solutions to their business goals.
Deliver compelling, tailored product presentations and demonstrations to key stakeholders and C-suite executives.
Manage and forecast a robust pipeline with precision, ensuring consistent achievement of monthly and quarterly revenue targets.
Collaborate closely with the Marketing and Product teams to provide market feedback and refine our go-to-market strategy.
Negotiate contracts and pricing to ensure mutually beneficial outcomes for the team and the client.
Requirements
Proven track record of success in a closing role, consistently meeting or exceeding sales quotas.
Exceptional communication and presentation skills, with the ability to articulate complex value propositions clearly.
Strong diagnostic and discovery skills; you know how to ask the right questions to uncover underlying business needs.
Proficiency with modern CRM tools and sales tech stacks.
Highly self-motivated with a disciplined approach to pipeline management and daily activity.
Resilience and a growth mindset, with the ability to navigate objections and complex procurement processes.
Nice-to-Haves
Previous experience in a high-growth startup environment.
Deep understanding of the specific industry or vertical related to our product suite.
Experience utilizing consultative sales methodologies (e.g., MEDDIC, Challenger, or GAP selling).
Benefits
💰 Competitive salary and uncapped commission structure
🌎 Fully remote work environment
🚀 Career growth and leadership opportunities
📈 Long-term stability in a growing market
🎯 Performance-based incentives and bonuses
🏥 Comprehensive health and wellness coverage
📚 Professional development stipend
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process, creating a positive candidate, interviewer, and Hiring Manager experience
- Be a strategic partner, working closely with Hiring Managers to develop position profiles, understand overall needs and requirements, as well as the candidate market
- Create and execute sourcing strategies across multiple channels for both active and passive candidates for each role
- Track and analyze recruiting metrics and report to Hiring Managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5-8+ years of full-cycle recruiting experience at a high-growth tech company, with early-stage start-up experience preferred
- Demonstrated expertise in recruiting, outbound sourcing, and closing candidates across technical and business roles
- Ability to build impactful relationships with hiring managers and interview teams
EVEN BETTER...
- Experience with Ashby ATS
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep Nguyen, VP of Finance here at
Customer.io
, and I'm looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.
We're hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You'll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.
We're an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.
What we value
Financial rigor over title-matching
— we care more about how you've built and defended models than whether "GTM Finance" was ever your title.
AI as genuine practice, not a buzzword
— we want concrete stories of AI changing an outcome, not familiarity with the tools.
Ownership from day one
— you'll build and lead a team, not just execute analysis handed to you.
Directness with data
— you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.
What you’ll do
Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
Champion AI-enabled finance workflows and build the GTM finance team as
Customer.io
scales past $250M+ ARR.
What we're looking for
10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether "GTM Finance" was ever the title
Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
Proven people leader — has managed and developed finance professionals
Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$200K–$255K USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Two Cross-functional conversations with team members (30 min each)
Case study + Case Review Panel with team (45 min)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Are you ready to take on a pivotal role at Hasbro, where you can lead our global trade compliance efforts and advance our mission? We are seeking a highly skilled Director Global Trade Compliance to join our team in Boston, MA! This is an outstanding opportunity to develop and implement Hasbro's trade compliance strategy across all our global operations, ensuring we remain a world-class leader in the industry!
What You Will Do as a Director of Global Trade Compliance:
Direct Hasbro’s worldwide trade compliance approach by ensuring adherence to changing geopolitical, regulatory, customs, tariff, sanctions, and forced labor rules. Support business continuity and reduce financial and reputational risks.
Serve as the primary trade compliance advisor to executive leadership, providing strategic mentorship on trade policy developments, emerging risks, and global regulatory changes that impact Hasbro's operations.
Lead and develop a distributed group of 12 professionals responsible for all aspects of Hasbro's trade compliance program, including tariff classification, country of origin, customs valuation, customs broker management, restricted party screening, and trade program governance.
Develop, implement, and continuously improve the program, ensure adherence to global trade standards, such as CTPAT, Importer Self-Assessment (ISA), Authorized Economic Operator (AEO) programs, denied party screening, sanctions regulations, forced labor requirements, and other customs and trade-related responsibilities.
Coordinate trade compliance audits, assessments, disclosures, investigations, and corrective action plans, driving continuous improvement and regulatory readiness across all regions.
Partner closely with Sourcing, Logistics, Tax, Security, Ethical Sourcing, Product Development, Commercial, Finance, Legal, and Internal Audit teams to embed compliance into business processes while finding opportunities for cost savings, duty optimization, and operational efficiencies.
Identify, evaluate, and implement central initiatives that improve global trade operations, reduce risk, and generate measurable cost savings and process efficiencies throughout the supply chain.
Drive the adoption of technology, automation, and data analytics solutions to improve trade compliance controls, visibility, reporting, and operational efficiency.
Develop and maintain relationships with customs authorities, government agencies, industry associations, external advisors, and trade organizations to stay ahead of regulatory developments and support business objectives.
Lead the selection, performance management, and strategic oversight of Hasbro's customs broker network and other trade compliance service providers.
What You Will Bring:
7+ years of advancing experience in international trade compliance at a global company.
Bachelor’s degree or equivalent expertise demonstrated through a Licensed Customs Broker (LCB) credential.
Experience leading and developing global, cross-functional teams, with a demonstrated ability to influence collaborators and work effectively across regions and functions.
Deep expertise in U.S. Customs regulations, WTO valuation principles, tariff classification (HTS), Rules of Origin, Free Trade Agreements, Forced Labor regulations, sanctions programs, and export controls.
Extensive experience with customs valuation and tariff classification, collaborating with Product Development, Sourcing, Finance, Legal, and Logistics groups to ensure compliance and improve trade outcomes.
Experience conducting preferential origin analyses within highly globalized, multinational, publicly traded organizations.
Proven ability to influence executive leadership and drive strategic compliance initiatives across global organizations.
Experience bringing to bear trade management systems, automation platforms, and data analytics tools to improve compliance, visibility, and operational efficiency.
Consistent record of effectively planning, prioritizing, and accomplishing multiple global, cross-functional projects in a fast-paced environment.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$170,600
—
$256,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorSerbia; Spain; Poland; North Macedonia; Armenia; Tbilisi
ОфисГеография найма не уточнена
УдалённоГеография найма не уточнена
seniorCanada (Remote)
seniorUnited States (Remote)
УдалённоleadГеография найма не уточнена
Athens, Greece; London, United Kingdom; Tel Aviv, Israel
УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region