Вакансии

Location: Paris; New York; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The role Mistral is building a sovereign AI cloud. Our inference platform already serves production traffic at scale. We are hiring a Lead Product Manager to own the inference portfolio within our Cloud & Inference organization. You'll set strategy, write specs, sit with customers running production traffic, and work across our inference, infrastructure, and go-to-market teams to deliver real customer impact. Example problems you may work on include figuring out the next inference product we should launch to help our customers scale their AI workloads or how we cut fraudulent free-tier usage without adding friction for legitimate users. You will work on state of the art infrastructure, in close collaboration with our science and research engineering teams. Your job is to turn that infrastructure into products that AI-native startups and enterprises pay for, integrated with our developer platform Studio. You will operate as an individual contributor first — taking end-to-end ownership of complex and significant product lines — while building the foundation for the inference PM team as the portfolio grows. The size and shape of the team reporting into the role will be defined together with the VP Product once you're in place; from day one the expectation is hands-on product leadership, not people management. You will be the first PM fully dedicated to inference and the most senior product hire in the space. You will report to the VP Product - Cloud & Inference, and work day-to-day with our inference engineering teams in the US and Europe. What you'll do - Strategy and vision: define the vision, strategy, and annual goals for the inference portfolio, aligned with customer needs and company objectives. Benchmark the managed-inference field and pick where we win. - Roadmap and execution: own the full lifecycle for serverless inference, dedicated endpoints, and adjacent services. Prioritize, ship, measure, iterate. Economics: own adoption, revenue contribution, and gross margin for your products. Treat cost-per-token, unit economics, and capacity tradeoffs as product decisions, and partner with GTM, Finance and Marketing on pricing, packaging, and launches. - Customers: spend real time with AI-native startups and enterprises running advanced production workloads. Turn their constraints, like latency, throughput, compliance, and cost, into roadmap choices. - Engineering partnership: work daily with inference engineering and the cloud infrastructure teams behind our data centers on capacity planning, scheduling, routing, and reliability. - Research and open source: track open-source inference advances and emerging model architectures, and turn them into performance and efficiency gains for the product. - Team building: as the portfolio scales, help shape and grow the inference PM team — hiring, mentoring, and setting the product bar. What we're looking for - Deep product experience in tech and infrastructure with a track record of bringing inference, cloud infrastructure, or large-scale distributed systems to market. You have built robust, at-scale AI infrastructure first-hand. - An engineering background before moving into product management. - You have taken an infra or inference product from early stage to material revenue and adoption, owning complex and significant product lines end to end. - Player-coach disposition: you lead from the front — hands-on product work now, with the range and appetite to build and coach a team as we scale. - Fluency in the economics of the business: gross margin, unit economics, and the tradeoffs behind token pricing and GPU capacity. - High ownership and a strong bias for action. You prototype with AI coding tools, write your own specs, and unblock yourself without waiting for engineers or designers. - Low ego, comfort in ambiguity, and credibility with executives, engineers, and customers alike. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Berlin, Germany; Helsinki, Finland; London, United Kingdom About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team We are looking for an experienced Manager, Tax Technology to lead tax platform projects for Wolt and Deliveroo within our growing Tax Team. As Wolt and Deliveroo onboard onto the global unified tax platform and a single tax calculation engine (Vertex), this role owns the functional tax leadership that turns business and VAT requirements into configured, tested, live capabilities, and leads the offshore Wolt & Deliveroo implementation team delivering that work day to day. As DoorDash continues to grow its international footprint, we are looking for a candidate with deep, hands-on experience in VAT regimes who can lead a team, collaborate cross-functionally, and own the delivery of tax features and new-platform feature / new-market / new-partnership launches across Wolt and Deliveroo. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead tax platform and business projects for Wolt and Deliveroo. You will manage a team to deliver day-to-day VAT configuration and testing, and partner closely with Tax Engineering, the Wolt and Deliveroo Tax teams, Tax Product, and other stakeholders — gathering business and VAT requirements, translating them into tax-system functional requirements for configuration and testing, and reviewing Technical Design Documents (TDDs) to provide functional tax expertise back to Tax Engineering. The primary focus of this position is end-to-end delivery of VAT tax solutions across the Wolt and Deliveroo platforms — new product, market, partnership launches and legislative changes, roadmap alignment with Wolt and Deliveroo's international expansion, and day-to-day leadership of the team executing that delivery — with an understanding of how data flows from upstream systems through the tax engine to downstream reporting.  Rather than handing off requirements to the Vertex Center of Excellence team, you will apply your own Vertex knowledge to help influence the functional design and determine the specific Vertex configuration a solution requires. Familiarity with US sales and use tax, food and beverage, and retail tax context is valuable for alignment with the broader platform. You’re excited about this opportunity because you will… Lead tax platform and business projects across the Wolt and Deliveroo platforms, including new product, market, partnership launches, and legislative changes. Gather business and VAT requirements and translate them into tax-system functional requirements for configuration, testing and delivery. Review BRDs, PRDs, and TDDs for VAT tax-system implications and provide functional tax expertise back to Tax Engineering. Define testing requirements and oversee validations across unit, integration, E2E, shadow, and post-launch phases. Align tax engine priorities and the integrated delivery plan with the Wolt and Deliveroo international market roadmaps, and represent tax platform status updates to Tax and Engineering leadership. Trace VAT-relevant data from upstream systems through Vertex to downstream reporting and compliance. Serve as the senior functional tax leader for Wolt and Deliveroo, escalating risk and driving cross-functional alignment across Tax, Product, Engineering, and Data. Manage and develop a team supporting this area, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes. We’re excited about you because… You have 8+ years of indirect tax or indirect tax technology experience, with several years working directly in VAT regimes. You are familiar with VAT tax requirements and can translate them into system requirements. Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback. Hand-on experience implementing or configuring ERP tax integration (e.g. Netsuite) with Vertex tax engine. Experience with multi-country VAT implementations and EU VAT compliance; familiarity with non-US indirect tax regimes more broadly is a plus. Demonstrated people-leadership experience, including managing, coaching, workload delegation, and quality oversight. You can review technical design documents and provide functional tax expertise to engineering and product. You have familiarity with US sales and use tax, food and beverage, and retail tax context. You understand how tax data flows from upstream transaction systems through a tax engine to downstream reporting, including both in-house systems or ERP system integration flows. Program or project management experience across dependent teams, including building plans, milestones, and dependency maps, and driving them to completion. Comfort operating cross-functionally and building trust with partner teams without always holding formal authority over their roadmaps. Experience in use of SQL or Snowflake for data self-serve, issue investigation or testing validation. Experience in use of  API testing tools like Postman, SOAP UI and ability to read XML and JSON logs. Accounting, Finance, Information Technology, or Computer Science degree. You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains. Nice to Haves Familiarity with Marketplace Facilitator laws. Experience managing offshore teams across time zones. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role & impact As an Engineering Manager, you will own the roadmap and strategy for your team end-to-end, setting direction, making prioritisation calls, and driving the delivery of high-quality software through high-performing, inclusive teams. You won't just manage the work; you will be a genuine technical voice in the room, leading system design discussions, navigating architectural trade-offs, and shaping how the team evolves its technical foundations. Your impact spans both delivery velocity and technical excellence. You will actively contribute to critical engineering decisions, from system architecture and platform design to build-vs-buy trade-offs, while championing AI-native workflows and guiding your team to hone their craft in ways that deliver meaningful business and customer outcomes. The team You will lead a coordinated platform or product-focused team where building trust through transparency and seeking diverse perspectives are core to how we work. As an equal partner with Product and Design, you will co-own the strategic direction of your domain — resolving dependencies early, influencing product thinking with technical insight, and creating a sustainable environment where engineers can do their best work. We’re currently recruiting for three teams in NZ - Payments, Small Business Experience and Inventory. The team is currently working on / Initially, you will focus on: Payments You'll be leading a high-performing 6-7 person engineering team based in Auckland that manages some of Xero's most critical products. Your team serves approximately 70% of Xero's global subscriber base, which means the systems you oversee directly impact millions of customers worldwide. This is a role for someone who thrives in a high-stakes environment and wants to modernize legacy systems while maintaining a relaxed, collaborative team culture. Inventory You'll lead a distributed 9-person engineering team across Auckland, Wellington, and remote NZ locations. Inventory is on a mission to help small and mid-sized product-based businesses keep their accounting accurate and simple. You'll own a team that's directly responsible for closing critical gaps in functionality and modernizing core systems—with tangible feedback from customers proving the impact of your work. This is a role for a technical leader with strong operational mindset and a track record of delivering and maintaining high-availability systems. Where and how you can work This role can be based in Auckland or Wellington in New Zealand, with some scope for remote NZ location for one of the engineering teams. We offer a hybrid working model that balances local team presence with a global scope of work. You will have the flexibility to work from home while connecting with your colleagues in our modern office spaces during designated boost days. Here are some of the things we are looking for - You champion AI-native practices in engineering (AI-assisted PR reviews, code generation, tooling, agentic workflows) and turn experimentation into durable practice. - You bring a proven track record of owning and delivering software roadmaps end-to-end in agile environments, including managing complex dependencies and making strategic prioritisation decisions. - You have deep experience in software architecture and system design, with the confidence to lead technical trade-off discussions and steer teams through significant modernisation efforts. - You have a passion for providing high support through coaching, mentoring, and advocating for the career progression of your engineers. - Your approach to leadership involves making fast, decentralised decisions and empowering your team to take ownership. - You possess the ability to lead through influence, building strong partnerships across Product and Design; contributing technical perspectives to shape shared strategy, not just align to it. - A bias for action is part of your DNA, allowing you to proactively redirect focus when work isn't moving the needle on business outcomes. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

— Chaqqon, tashabbuskor va kreativ; — Muloqotga kirishuvchan;

Location: United States Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows. What you'll do: Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible. Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows. Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities. Oversee the design, development, and maintenance of integrations, including: - Connectors to third-party applications and services. - An Integrations Store for discovering and managing available integrations. - Data mapping, validation, and synchronization between systems. - Authentication, authorization, and secure credential handling. - Monitoring, troubleshooting, and recovery from integration failures. Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners. Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably. Own automated pipelines for building, testing, validating, and deploying integrations. Improve integration reliability, performance, and observability, and guide the team in resolving production issues. Coordinate with other engineering teams and external partners to manage dependencies and compatibility. Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs. Requirements What we're looking for: Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, and TypeScript. Experience building and operating AWS services in production. Hands-on experience designing and maintaining APIs and integrations with external systems. Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery. Proficiency in SQL and experience with data modeling, aggregation, and query performance. Experience with secure authentication and authorization for integrations. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have: Experience writing automated integration and contract tests. Proficiency in SQL. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Experience maintaining integrations across multiple third-party API versions. Benefits Fully remote work with flexibility to support your work-life balance. A collaborative environment that empowers you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for career advancement. Friendly, professional colleagues who are eager to support you and help you grow. Engaging challenges and opportunities to make a meaningful impact.

Вести маркетинговые запуски и спецпроекты: планировать этапы, координировать команду, контролировать сроки и результат. Вести партнёрские проекты и коллаборации: искать партнёров, разрабатывать механики, вести переговоры и сопровождать проекты до реализации.

Вести продукт от бизнес-проблемы до ценности в production: исследовать процесс заказчика, формулировать jobs-to-be-done / потребности, определять scope, критерии успеха и приоритизировать. Формировать и защищать product decisions: что делаем, что не делаем, почему именно такой вариант.

Что нужно будет делать: Отвечать за главный экран, витрину услуг, функционал поиска, онбординг и другие фичи, влияющие на дейли-опыт использования личного кабинета в мобильном приложении и вебе;

Что нужно будет делать: Развивать витрину: выдачу врачей и услуг, фильтры, карточки и посадочные страницы;

Приоритизация продуктового бэклога на основе бизнес-целей и пользовательских данных; Анализ продуктовых метрик (конверсия, retention, LTV, CAC и др.) и генерация гипотез по их улучшению;

Product Marketing Manager станет связующим звеном между рынком, клиентами, клиентскими командами, новым бизнесом, маркетингом и внутренними экспертами. Исследовать рынок и клиентов.

Задачи, которые будут перед тобой стоять: Развивать веб-воронки на конструкторе FunnelFox и отвечать за их результат.

Вести коммуникацию с клиентами и рекламными агентствами по текущим digital-проектам и рекламным кампаниям; Самостоятельно готовить и согласовывать медиапланы под задачи и KPI клиентов, осуществлять апсейл;

Что нужно будет делать: Формировать стратегию развития направления ММО.

Выстраивание прозрачного процесс от идеи до продакшена и обратной связи. Управление спринтами совместно с лидами разработки.

Обязанности Управление на основе данных · Проектирование и развитие дашбордов ClickStream: метрики платформы, воронки использования, выявление барьеров и точек роста. · Анализ метричности выпускаемых инкрементов и фактического использования функциональности после релиза. · Подготовка аналитики и продуктовых инсайтов для принятия решений CPO. · Формирование и проверка продуктовых гипотез на основе данных. · Постановка задач аналитикам и исследователям, контроль получения результата. Требования · Проработка CJM ключевых пользовательских сценариев платформы, выявление проблем и точек улучшения. · Совместная с дизайнерами проработка макетов и пользовательских сценариев. · Подготовка UX/UI-решений к рассмотрению и принятию решения CPO / продуктовому совету. Контроль реализации согласованных улучшений пользовательского опыта. Условия комфортный современный офис рядом с м. Тульская возможность выбрать удобный график – офис/гибрид ежегодный пересмотр зарплаты и годовая премия корпоративный спортзал и зоны отдыха более 400 образовательных программ СберУниверситета для профессионального и карьерного развития расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ подписка Прайм с возможностью совместного использования на трёх близких вознаграждение за рекомендацию друзей в команду Сбера

Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Senior PR Manager, Corporate Affairs & Public Policy to shape our public narrative on responsible AI, creative rights, safety, and the future of AI-powered video. This is a hybrid role based in San Francisco. This leader will develop clear positions on complex policy issues, lead communications on sensitive topics, and prepare executives to engage with press, policymakers, customers, and partners. You'll work closely with Legal, Product, Trust & Safety, and enterprise teams to ensure our public statements reflect how our products and policies work in practice. This role reports closely into executive leadership and partners across Communications, Legal, Product, Trust & Safety, and enterprise teams. What you'll do: Corporate Affairs & Policy Narrative - Develop Higgsfield's public positions on responsible AI video, creative rights, consent, safety, and the benefits of AI for creators and businesses. - Translate complex product and policy decisions into clear, defensible language for executives, press, policymakers, customers, and partners. - Identify where Higgsfield has a credible point of view and where more evidence or operational work is needed before speaking publicly. Sensitive Issues & Response Planning - Lead external communications on issues involving likeness and celebrity use, copyright and training data, deceptive content, elections, child safety, moderation, privacy, and data handling. - Prepare statements, FAQs, spokesperson briefs, and response plans before issues arise. - Coordinate timely, accurate responses across Communications, Legal, Product, and Trust & Safety. Product & Policy Communications - Partner with Legal, Product, Trust & Safety, and enterprise teams on changes to terms, safeguards, data practices, and product capabilities. - Explain changes in ways that are accurate and understandable to customers and the public. - Maintain consistency across Higgsfield's public materials on content moderation, creator rights, training, and enterprise data treatment. Stakeholder Engagement - Build relationships with policy reporters, creator and entertainment groups, rights holders, civil society organizations, industry associations, and relevant policymakers. - Bring external concerns and perspectives into internal discussions and decisions. - Identify opportunities for constructive engagement on the issues shaping AI-powered creativity. Executive Communications & Accountability - Prepare executive remarks, interviews, briefings, panels, testimony, and private stakeholder meetings on policy issues. - Help leadership communicate with clarity and credibility on sensitive topics. - Surface gaps between public claims and product reality, then work with the accountable teams to resolve them before making those claims. Requirements: - 7-12 years of experience in corporate communications, public affairs, policy communications, or public relations. - Experience communicating on complex or sensitive issues in technology, AI, media, entertainment, or another closely regulated field. - Strong understanding of issues involving creative rights, content safety, privacy, and responsible AI. - Excellent judgment and the ability to develop clear, defensible messaging under pressure. - Experience partnering with Legal, Product, policy, and executive teams. - Strong relationships with policy, technology, or business media and relevant external stakeholders. - Ability to challenge unsupported claims constructively and work across teams to strengthen them. - Comfortable operating in a fast-moving startup environment. - Executive communications and issues management experience preferred. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $180,000 - $210,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT PRODUCTION ENGINEERING Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them. A few things that define how we operate: - One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle. - If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack. - We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed. - We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job. - We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters. You cannot build the future of finance on shaky infrastructure. OUR TEAMS Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does. Right now, we operate across four areas: - Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale - Storage — databases, caching, object storage, and the data infrastructure that underpins everything - Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture - Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs WHAT YOU'LL DO Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team. As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes. Day to day, you will: - Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership. - Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered. - Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale. - Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved. - Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time. - Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs. - Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers. - Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE. - Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom. - Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done. WHAT WE LOOK FOR We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team. The mindset we're looking for: - You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems. - You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage. - You can set a technical direction, bring people along, and then lock in with the team to make it happen. - You do not believe managing engineers means stepping away from the technology or the code. - You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem. - You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job. - You move with urgency but without chaos. You know when to go fast and when to slow down and do it right. - You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win. - You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one. - You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am. Experience profile: - 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems. - Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes. - Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership. - A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs. - Hands-on experience building and operating distributed systems at production scale. - Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team. - Experience with at least one major cloud provider (AWS preferred). - Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response. - Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome. - Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger. Bonus (not required): - Experience with cellular or multi-tenant architecture patterns - Prior work on workflow orchestration systems (Temporal) - Contributions to developer experience or internal platform tooling - Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice