Location: Czechia
Grow our AI image service.
Before you apply, spend ten minutes on our website and LinkedIn. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Answers that could be about any company will not pass.
The role
We are Drop Zero Digital, a lifecycle marketing agency. We are hiring one person who is good at deciding. Our AI image service is our fastest-growing service, and whichever area you own, you will be helping it grow.
You will own one named area. Which one is decided during the trial rather than now, based on what you turn out to be strong at. It will be one of these two:
The hiring machine. How we find, screen and hire people. Running the funnel end to end, sourcing, chasing, scheduling, keeping our tracker honest, and telling us when the process itself is broken.
Client delivery operations. How work gets planned, briefed, chased and shipped for our clients. Holding timelines, briefing the team properly, and making sure nothing quietly stalls.
Both are the same job underneath: you notice what has slipped, you decide what to do, and you close it without being asked.
This is not an assistant job and it is not a coordinator job. You will make real calls every day, and you will be judged on the quality of those calls rather than on how much you got through.
We are building a team of people who decide well without being managed. If you want to be told what to do each morning, this job is not for you.
What we are looking for
You make decisions and you own them, including the ones that go wrong.
You can tell which calls are yours and which are not, and you get that split right in both directions.
You take feedback as information and change, without folding on something you have good reason to believe.
You get better fast. We would rather have someone at seventy percent climbing than someone flat at eighty five.
You spot when something is failing and say so, including when it is our process and not your work.
You write clearly and honestly, especially about problems.
On experience
We do not ask for a number of years. We check your work history against what you tell us, and a false answer ends the application.
Whatever employment you do list, we verify: employer, dates, title and paid status, evidenced by contract and payslips, in one exchange. You need to have held a full-time job at some point in the last 12 months. Beyond that there is no minimum, and a short history costs you nothing here. Misrepresenting the history you do have is disqualifying. Tell us the true version and you will not be penalised for it.
How the process works, and we tell you all of it now
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
Aptitude tests. These inform us, they do not decide.
A paid trial of six to eight weeks doing the real job.
The trial is where the decision actually gets made, including which of the two areas you end up owning. From the first week you will be making calls on live work, and we will tell you straight how each one landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Requirements
Based in Czech Republic.
Benefits
2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Responsibility and pay move quickly here for people who earn them. Authority over decisions that reach a client moves slowly and deliberately, and it is earned on a track record rather than on a good first month. We would rather tell you that now than have you discover it in month two.
Location: Poland
Grow our AI image service.
Before you apply, spend ten minutes on our website and LinkedIn. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Answers that could be about any company will not pass.
The role
We are Drop Zero Digital, a lifecycle marketing agency. We are hiring one person who is good at deciding. Our AI image service is our fastest-growing service, and whichever area you own, you will be helping it grow.
You will own one named area. Which one is decided during the trial rather than now, based on what you turn out to be strong at. It will be one of these two:
The hiring machine. How we find, screen and hire people. Running the funnel end to end, sourcing, chasing, scheduling, keeping our tracker honest, and telling us when the process itself is broken.
Client delivery operations. How work gets planned, briefed, chased and shipped for our clients. Holding timelines, briefing the team properly, and making sure nothing quietly stalls.
Both are the same job underneath: you notice what has slipped, you decide what to do, and you close it without being asked.
This is not an assistant job and it is not a coordinator job. You will make real calls every day, and you will be judged on the quality of those calls rather than on how much you got through.
We are building a team of people who decide well without being managed. If you want to be told what to do each morning, this job is not for you.
What we are looking for
You make decisions and you own them, including the ones that go wrong.
You can tell which calls are yours and which are not, and you get that split right in both directions.
You take feedback as information and change, without folding on something you have good reason to believe.
You get better fast. We would rather have someone at seventy percent climbing than someone flat at eighty five.
You spot when something is failing and say so, including when it is our process and not your work.
You write clearly and honestly, especially about problems.
On experience
We do not ask for a number of years. We check your work history against what you tell us, and a false answer ends the application.
Whatever employment you do list, we verify: employer, dates, title and paid status, evidenced by contract and payslips, in one exchange. You need to have held a full-time job at some point in the last 12 months. Beyond that there is no minimum, and a short history costs you nothing here. Misrepresenting the history you do have is disqualifying. Tell us the true version and you will not be penalised for it.
How the process works, and we tell you all of it now
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
Aptitude tests. These inform us, they do not decide.
A paid trial of six to eight weeks doing the real job.
The trial is where the decision actually gets made, including which of the two areas you end up owning. From the first week you will be making calls on live work, and we will tell you straight how each one landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Requirements
Based in Poland.
Benefits
2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Responsibility and pay move quickly here for people who earn them. Authority over decisions that reach a client moves slowly and deliberately, and it is earned on a track record rather than on a good first month. We would rather tell you that now than have you discover it in month two.
Location: Valletta, Malta
We currently have a vacancy for a
System & Network Engineer
fluent in English, to offer his/her services as an expert who will be based in Malta. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site and off site.
Your tasks
Design, implement, operate, and troubleshoot enterprise network and network security infrastructure across LAN/WAN environments;
Implement and support routing, switching, firewalling, VPN, and network segmentation solutions;
Configure and support Application Delivery Controller (ADC), load balancing, and Web Application Firewall (WAF) solutions;
Participate in infrastructure projects, network upgrades, migrations, and deployment of new technologies;
Maintain network documentation and support operational, security, and change management processes.
Requirements
Bachelor Degree in IT combined with 6 years of relevant working experience in mission-critical, high-availability and security sensitive environments;
Hands-on experience in deploying and hardening on-premises infrastructure (HCI, VMware, RHEL/Windows Server, Docker/Kubernetes);
Experience with enterprise networking (VLAN segmentation, firewalls, load balancers), hybrid cloud platforms (Microsoft Azure / Azure Key Vault / VNets);
Experience wirh operational security (Veeam backup/DR, SIEM logging);
Experience in supporting PKI / network-attached HSM integrations;
Excellent command of the English language; Good command of Maltese.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
(SE/11/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
() is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.
Location: Woburn, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Woburn, MA. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText.
Inc. 5000 fastest-growing private company five years in a row
Employee-owned, so the team shares in the company’s success
170+ people across offices in Woburn, MA and Fort Lauderdale, FL
Promote-from-within culture, with promotion reviews at 90 days and 6 months
A great place to start a career in tech sales and grow fast.
Job Summary
We're hiring Entry-Level Sales Development Representatives (SDRs) to join a high-energy, on-site sales team in Woburn, Massachusetts.
No previous sales experience or college degree is required.
We're looking for ambitious, confident, and highly motivated individuals who are strong communicators, eager to learn, and excited to build a career in tech sales.
You'll reach out to potential business customers on behalf of B2B technology clients, engage decision-makers, identify opportunities, and book qualified meetings for sales teams.
If you're competitive, coachable, comfortable speaking with people, and motivated by achieving targets, this could be the perfect opportunity for you.
Key Responsibilities
Conduct outbound cold calls and prospecting activities to potential business customers on behalf of B2B technology clients.
Identify and engage decision-makers to generate new business opportunities.
Qualify prospects and book meetings for Account Executives and sales teams.
Build rapport and communicate value propositions confidently over the phone.
Research potential customers and maintain accurate records in CRM systems.
Collaborate with sales managers and team members to improve outreach strategies.
Participate in ongoing sales training and coaching to develop your skills.
Consistently work toward individual and team performance targets.
Requirements
Strong communication skills: Clear, confident, and articulate, especially over the phone.
Customer-facing experience: Previous experience in sales, customer service, retail, hospitality, or a similar customer-facing role is required.
Driven and competitive: High-energy, ambitious, goal-oriented, and motivated to succeed.
Coachable and resilient: Eager to learn, receptive to feedback, and comfortable handling rejection.
Strong work ethic: Proactive, reliable, and comfortable in a fast-paced, target-driven environment.
On-site availability: Able to work full-time from the Woburn, MA office.
Nice to Haves
Previous B2C sales or telesales experience, particularly candidates looking to transition into B2B tech sales.
Experience in commission-based sales, such as door-to-door, solar, or cruise line sales.
Background in financial services or insurance, including financial advisors and independent insurance agents.
Recent graduates, particularly in finance or business, or students with B2B sales internships.
Exposure to cold calling, outbound prospecting, lead generation, or CRM tools.
Interest in SaaS, technology, or B2B sales (industry experience is not required for most client teams).
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: Fort Lauderdale, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.
Role Type: Full-time
Location: Fort Lauderdale, FL. On-site for your first 90 days, then hybrid
About the Company
Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText.
Inc. 5000 fastest-growing private company five years in a row
Employee-owned, so the team shares in the company’s success
170+ people across offices in Woburn, MA and Fort Lauderdale, FL
Promote-from-within culture, with promotion reviews at 90 days and 6 months
A great place to start a career in tech sales and grow fast.
Job Summary
We're hiring Entry-Level Sales Development Representatives (SDRs) to join a high-energy, on-site sales team in Fort Lauderdale, Florida.
No previous B2B sales experience or college degree is required.
We're looking for ambitious, confident, and highly motivated individuals who are great communicators, eager to learn, and excited by the opportunity to build a career in tech sales.
You'll be responsible for reaching out to potential business customers on behalf of B2B technology clients, starting conversations with decision-makers, identifying opportunities, and booking qualified meetings for sales teams.
If you're competitive, coachable, comfortable speaking with people, and motivated by achieving targets, this could be the perfect opportunity for you.
Key Responsibilities
Conduct outbound prospecting calls to potential business customers on behalf of B2B technology clients.
Identify and engage decision-makers at companies that could benefit from your clients' products and services.
Book qualified meetings and appointments for Account Executives and sales teams.
Deliver confident, engaging, and professional conversations over the phone.
Research potential customers and identify relevant business opportunities.
Maintain accurate prospect information and track sales activities using CRM software.
Collaborate with sales managers and team members to improve outreach strategies and results.
Participate in sales training, coaching sessions, and performance reviews to continuously develop your skills.
Work toward individual and team targets in a fast-paced, performance-driven environment.
Requirements
Strong communication skills: Clear, confident, and articulate, especially over the phone.
Customer-facing experience: Previous experience in sales, customer service, retail, hospitality, or a similar role.
Driven and competitive: High-energy, ambitious, goal-oriented, and motivated to succeed.
Coachable and resilient: Eager to learn, receptive to feedback, and comfortable handling rejection.
Strong work ethic: Proactive, reliable, and comfortable in a fast-paced, target-driven environment.
On-site availability: Able to work full-time from the Fort Lauderdale, FL office.
Nice to Haves
Previous B2C sales or telesales experience, particularly candidates looking to transition into B2B tech sales.
Experience in commission-based sales, such as door-to-door, solar, or cruise line sales.
Background in financial services or insurance, including financial advisors and independent insurance agents.
Recent graduates, particularly in finance or business, or students with B2B sales internships.
Exposure to cold calling, outbound prospecting, lead generation, or CRM tools.
Interest in SaaS, technology, or B2B sales (industry experience is not required).
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a highly experienced Senior Media Buyer with at least 4 years of hands-on experience managing and scaling paid advertising campaigns.
This is an exciting opportunity for a data-driven performance marketer who knows how to build, optimize, and scale profitable campaigns across platforms such as Meta Ads (Facebook & Instagram), Google Ads, TikTok Ads, and other paid media channels.
The ideal candidate has a proven track record of managing significant advertising budgets, improving ROAS, reducing customer acquisition costs, and driving measurable business growth.
You'll take ownership of paid media strategy, campaign execution, performance analysis, and ongoing optimization while working directly with a high-performing international team.
Key Responsibilities
Paid Media Strategy: Develop and execute performance-driven advertising strategies across Meta Ads, Google Ads, TikTok Ads, and other relevant platforms.
Campaign Management: Build, launch, manage, and optimize paid advertising campaigns to maximize conversions, revenue, and return on ad spend (ROAS).
Budget Management: Oversee advertising budgets, allocate spend effectively, and scale successful campaigns while maintaining profitability.
Performance Optimization: Continuously analyze campaign performance, identify growth opportunities, and optimize targeting, bidding, creatives, and landing pages.
Creative Testing: Collaborate with creative teams to develop and test high-converting ad creatives, messaging, and campaign concepts.
Tracking & Attribution: Implement and troubleshoot conversion tracking, pixels, Google Tag Manager, GA4, and attribution tools.
Reporting & Analytics: Monitor key performance indicators, including ROAS, CPA, CAC, CTR, CPC, and conversion rates, and provide actionable performance insights.
A/B Testing: Design and execute structured experiments to improve campaign performance and identify scalable growth opportunities.
Market Research: Stay ahead of advertising platform updates, competitor strategies, and emerging paid media trends.
Stakeholder Collaboration: Communicate campaign results, strategic recommendations, and growth opportunities to internal teams and clients.
Requirements
4+ years of proven experience in media buying, paid advertising, or performance marketing.
Strong hands-on experience with Meta Ads Manager and Google Ads.
Experience managing and scaling paid advertising campaigns with measurable results.
Proven ability to improve ROAS, reduce CPA, and optimize customer acquisition costs.
Strong understanding of paid social advertising, paid search, conversion funnels, and performance marketing strategies.
Experience managing substantial monthly advertising budgets.
Advanced knowledge of campaign tracking, attribution, and analytics tools, including Google Analytics 4 (GA4) and Google Tag Manager.
Strong analytical skills with the ability to interpret performance data and translate insights into actionable strategies.
Experience with creative testing, audience segmentation, retargeting, and conversion rate optimization.
Excellent English communication skills, both written and verbal.
Ability to work independently, manage multiple campaigns, and consistently deliver results in a remote environment.
Experience working with international clients or marketing agencies is highly desirable.
Nice to Have
Experience with TikTok Ads, LinkedIn Ads, or additional advertising platforms.
Experience in eCommerce, SaaS, lead generation, or direct-response marketing.
Familiarity with Shopify, HubSpot, or other marketing and CRM platforms.
Experience using reporting tools such as Looker Studio, Triple Whale, or similar analytics platforms.
Experience leading paid media strategies or mentoring junior media buyers.
Benefits
💰
Competitive compensation
based on experience and expertise.
🌎
100% remote opportunity
- work from anywhere.
🚀
Work with international companies
across exciting and fast-growing industries.
📈
Career growth opportunities
with established businesses and ambitious marketing teams.
🎯
High-impact role
where your expertise directly contributes to business growth.
🤝
Direct client placement
- become an integral part of the company's team rather than working through a traditional outsourcing agency.
💻
Collaborative environment
with opportunities to develop your performance marketing expertise.
Location: Mexico; Argentina; Colombia; Guatemala; Nicaragua; Paraguay
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We’re looking for a proactive, results-driven B2B Appointment Setter to support our client's sales growth by identifying potential business customers, initiating conversations with decision-makers, and booking qualified meetings for the sales team.
This is an excellent opportunity for someone with strong communication skills, a confident phone manner, and an interest in B2B sales and lead generation. You’ll play a key role in building the sales pipeline, engaging prospective clients, and creating opportunities for the business to grow.
The ideal candidate is comfortable with outbound prospecting, enjoys speaking with business professionals, and thrives in a target-driven environment.
Key Responsibilities
Outbound Prospecting: Contact prospective B2B customers through cold calling, email outreach, LinkedIn, and other relevant channels.
Lead Generation: Research and identify potential clients, target companies, and key decision-makers who fit the ideal customer profile.
Appointment Setting: Schedule qualified sales meetings, product demonstrations, and discovery calls for Account Executives or other members of the sales team.
Lead Qualification: Ask relevant questions to assess prospect needs, business fit, interest, and readiness to engage.
Pipeline Management: Track outreach activities, prospect interactions, follow-ups, and booked meetings in the CRM.
Follow-Up: Maintain consistent communication with prospects to nurture interest and increase meeting attendance.
Sales Targets: Work toward daily and monthly KPIs, including calls made, emails sent, conversations started, qualified meetings booked, and meetings attended.
Collaboration: Work closely with the sales team to refine outreach strategies, share prospect feedback, and improve conversion rates.
Reporting: Maintain accurate records of prospecting activity and provide regular updates on performance and pipeline progress.
Requirements
Previous experience in B2B appointment setting, telemarketing, cold calling, lead generation, or sales development is preferred.
Strong verbal and written communication skills in English.
Confidence speaking with business owners, senior executives, and other decision-makers.
Familiarity with outbound sales techniques, prospecting, objection handling, and follow-up strategies.
Experience using CRM platforms such as HubSpot, Salesforce, or Pipedrive is an advantage.
Ability to research target accounts and identify relevant prospects.
Strong organisational skills and the ability to manage multiple prospects and follow-ups.
A target-driven mindset with the motivation to achieve and exceed performance goals.
Comfortable working independently in a remote environment while collaborating with an international team.
Reliable internet connection and a suitable home-working setup.
Preferred Qualifications:
Experience booking qualified meetings for B2B sales teams.
Familiarity with LinkedIn Sales Navigator, Apollo, ZoomInfo, or similar prospecting tools.
Experience working with SaaS companies, digital agencies, professional services firms, or other B2B organisations.
A track record of meeting or exceeding appointment-setting targets.
Benefits
🌎 Fully remote opportunity
📈 Career progression
🎯 Performance-driven environment
🌍 International exposure
💡 Skill development
Location: USA
Workplace: Remote
Part-Time | Project-Based
🚀 ABOUT OUR CLIENT
Our client is developing a next-generation MarTech platform designed to help businesses unlock new revenue opportunities and scale through smarter technology.
As part of its product expansion, the team is developing an advanced iGaming player data platform and looking for an experienced industry professional to help shape its strategy, architecture, and roadmap.
🎯 ABOUT THE ROLE
This is an opportunity to put your iGaming CRM / CDP expertise into practice and directly influence the development of a new player data platform.
Our client is looking for an experienced consultant who understands how leading iGaming operators manage player data, retention, segmentation, promotions, and multi-brand ecosystems.
You'll help evaluate the market, identify the right technology solutions, and define what should be built in-house versus sourced from third-party providers.
💡 WHAT YOU'LL BE WORKING ON
- Industry & Market Research: Analyze existing iGaming CRM, CDP, and PAM solutions, identify leading providers, compare capabilities, and share industry best practices.
- Product Strategy: Help define the vision and priorities for a unified player data platform across multiple brands.
- Build vs. Buy Assessment: Evaluate third-party solutions, their features, pricing, and suitability versus developing an in-house platform.
- Roadmap Development: Define key functionalities, technical requirements, resources, priorities, and implementation timelines.
- Expert Advisory: Challenge existing product ideas, review proposed solutions, and provide practical recommendations based on your hands-on experience.
- Performance & Retention: Advise on player segmentation, real-time triggers, bonus effectiveness, and measuring incremental revenue.
🔍 WHAT WE'RE LOOKING FOR
- Hands-on experience with iGaming CRM, Customer Data Platforms (CDP), or Player Account Management (PAM) systems.
- Strong understanding of player lifecycle management, retention, player profiles, and segmentation.
- Experience with multi-brand or cross-brand player data environments.
- Background in designing or implementing player profiles, bonus targeting, promotional mechanics, game recommendations, or real-time triggers.
- Understanding of player wallets, bonus engines, reward mechanics, and promotional rules.
- Ability to assess CRM and bonus performance through data, experiments, and incremental revenue measurement.
- Knowledge of bonus abuse prevention and responsible gambling principles.
- Strong analytical and strategic thinking, with the ability to turn complex industry knowledge into clear recommendations and actionable roadmaps.
- Excellent written and verbal English communication skills.
⭐ NICE TO HAVE
- Experience working directly with iGaming operators.
- Experience building or selecting in-house CRM / CDP solutions.
- Familiarity with unified wallets, bonus engines, missions, tournaments, and reward systems.
- Experience with white-label or multi-market platforms, particularly in Asia or Latin America.
- Knowledge of analytics platforms such as Amplitude, Mixpanel, or PostHog.
- Experience designing control-group experiments and measuring campaign effectiveness.
What makes this opportunity interesting?
You won't be stepping into another operational CRM role. Instead, you'll have the chance to share your expertise, influence product direction, and help shape a platform from the ground up — while maintaining flexibility over your workload.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude Frontier Academy is where organizations nominate their strongest people to build deep, hands-on skills with Claude. Backed by a $100 million commitment, Anthropic aims to train 10,000 Frontier Deployed Engineers by the end of 2027. The Academy’s first program, the Frontier Deployed Engineer (FDE) Residency, brings engineers from leading customers and partners together in cohorts, and more programs will follow. We’re looking for a Marketing Lead to make the Academy a name the market knows and a credential people are proud to earn.
As the Academy’s first dedicated marketer, you’ll own how it shows up in the world. You’re a creative, versatile marketer who thinks in terms of brand and communications and also knows how to position, launch, and grow programs. You’ll turn each program launch into a major market moment, celebrate milestones like new cohorts and the first badges earned, and build a community of graduates who help tell the story.
Because the Academy serves both partners and customers, this role will sit on our Partner Marketing team. You’ll work directly with partners and customers to secure their participation in announcements and bring them into our launch and amplification plans. You’ll help shape the Academy’s strategy and annual plan and represent marketing with senior leaders, while staying hands-on enough to write the first draft yourself. Partners and customers already engage with other Anthropic education and training programs, so you’ll be thoughtful about how the Academy fits alongside them. If you’ve built a branded program at a B2B technology company and want to do it again at a much bigger scale, this role is for you.
Key responsibilities
Own the marketing strategy and annual plan for Claude Frontier Academy and its programs, working with Academy leadership to set priorities and goals
Build and maintain a calendar of market moments for the Academy and each program, including program launches, new cohorts, and badge milestones
Lead launches end to end, from messaging and announcement drafts through legal and executive review, launch-day execution and post-launch amplification
Partner with Communications on press releases and announcements, including sourcing customer and partner quotes and securing approval to use their names
Align early with Partnerships, Communications, and Account Teams on which customers and partners are named in each announcement, who gets a heads-up before it goes live, and how to answer those who aren’t named
Develop amplification plans with partners and customers across social posts, blogs, newsletters, and their own announcements, and turn cohort results into joint customer and partner stories
Grow the Academy’s presence on LinkedIn and other social channels with content that showcases programs, cohorts, and graduates
Own the Academy’s web presence and any paid promotion, working with our web team and with creative and agency partners
Build a community program that keeps cohort members and badge holders connected and turns them into advocates for the Academy
Work with Brand to extend the Academy’s naming and brand architecture as new programs launch, keeping it consistent with, and clearly distinct from, Anthropic’s other education and training offerings
Learn Anthropic’s other education and training programs, such as Claude Academy, Claude certifications, and Partner Basecamp, and work with their teams to define where Claude Frontier Academy fits, where the programs connect, and how they reference each other, so partners and customers see one clear path
Equip Account Teams and Partner Account Managers with FAQs, internal announcements, and guidance so they can answer questions, help customers and partners register their interest, and set clear expectations on participation
Keep senior stakeholders aligned through regular status updates and clear recommendations, and define and report on success metrics for Academy marketing
Minimum qualifications
Have built and run branded B2B marketing programs at a software/SaaS technology company, such as customer education, certification, community, or user conference programs
Have marketed education, training, or certification programs at a technology company, such as a partner, customer, or developer academy
Bring a creative, brand-minded approach and know how to create market moments that get noticed
Have led major launches or announcements, coordinating press, social, and partner amplification, and keeping everyone aligned through legal review, executive edits, and date changes
Know how to build an audience and spark conversation on LinkedIn and other social channels with B2B audiences
Have strong executive presence and are comfortable giving updates and making recommendations to senior leaders
Can operate at both strategic and tactical levels, comfortable owning an annual plan and rolling up your sleeves to ship
Build trusted relationships with partners, customers, and cross-functional teams, and can drive approvals and commitments without formal authority
Are an excellent writer who can move easily between press releases, FAQs, and social posts
Are energized by ambiguity and by building something new as a first-in-seat marketer
Passionate about AI diffusion and bringing the benefits of AI to people and the world
Preferred qualifications
8+ years of B2B software marketing experience spanning brand, communications, or program marketing
Experience building community or advocacy programs where members promote the program themselves
Experience marketing to technical audiences, particularly engineers and developers
Experience running joint announcements with global system integrators, consulting firms, or enterprise customers
Experience marketing to enterprise technology leaders, such as CIOs and CTOs
Experience marketing AI/ML products
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
SENIOR MANAGER, TECHNICAL STRATEGY & OPERATIONS
Organization:
Apparel Impact Institute
Type:
Full-time
Reports To:
Senior Director of Climate Strategy
Location:
Remote in Europe & Asia time zones (Preference given to candidates in countries we already employ: UK, Spain, Portugal, Switzerland, The Netherlands, India, China, UAE, Cambodia, Sweden, Taiwan)
POSITION DESCRIPTION
The Senior Manager of Technical Strategy & Operations reports to the Senior Director of Climate Strategy and works closely with the VP of Technology in building and executing Aii’s technical solution deployment function. The role combines factory-level utility and process engineering knowledge with structured problem-solving, research synthesis, strong organization, communication, presentation, and documentation skills. It serves as a central coordination and operations partner for the technical team, translating complex ideas, technical research, and strategic insights into structured systems, informational materials, and organizational knowledge that support decarbonization at the textile manufacturing level. The work sits at the intersection of climate solution strategy, research synthesis, methodology development, process improvement, and cross-functional coordination.
KEY RESPONSIBILITIES
Support Technical Strategy & Research
Coordinate and support research, evaluations and vetting of climate technologies (utility & textile processing), industrial decarbonization pathways, and textile manufacturing implementation challenges
Establish and maintain library of technical research materials, industry information, and internal as well as third party analysis
Structure complex technical information into clear frameworks and initial conclusions
Keep Aii leaders informed of emerging technologies, industry developments and implementation barriers to move support tactical decision making
Support Leadership & Strategic Communication
Prepare presentations, strategic materials, technical documents and meeting materials
Convert ideas, discussions, and technical judgments into clear and actionable next steps and content
Support internal and external communication materials related to technical strategy and climate solutions
Assist in organizing technical workshops, industry discussions and site visits
Help improve the structure and systemization of technical decision-making and knowledge management within the technical team
Cross-Team Coordination & Operational Support
Coordinate work across the technical team, including solution evaluation, methodology updates and knowledge management
Support communication and coordination among Aii teams, consultants and external partners
Track key action items, meeting outcomes, research goals and progress
Improve information flow and project efficiency among the technical team
Help leadership drive execution of high-priority initiatives and strategic projects
Technical Knowledge & Documentation Management
Support development and maintenance of Aii’s technical knowledge systems and implementation methodologies
Organize and manage internal and external technical informational materials
Help convert project experiences into reusable frameworks, methodologies and learning materials
Participate in presentations and events which contribute to Aii’s role as a credible strategic voice in industrial decarbonization
REQUIREMENTS
5+ years of experience in energy consulting, industrial decarbonization research, technical program management, or a related field
Professional fluency in English, with strong written and verbal communication skills
Factory level process and utility engineering experience
Ability to quickly understand complex technical and industry topics
Exceptional logical thinking and structured problem-solving ability
Strong organizational and information synthesis skills
Excellent PowerPoint and document preparation skills
Strong communication and cross-functional coordination abilities
Highly proactive and capable of operating in fast-moving and ambiguous environments
Strong attention to detail and execution capability
Strong learning mindset and interest in climate technologies and industrial transformation
PREFERRED QUALIFICATIONS
Experience in manufacturing, supply chains, energy, climate, or industrial sectors
Experience working with NGOs, global brands, philanthropic programs, or multi-stakeholder initiatives preferred
Experience supporting senior leadership or cross-functional strategic initiatives preferred
COMPENSATION AND BENEFITS
Aii pays a competitive salary, plus annual bonus and standard benefits, depending on the country where the candidate lives
At Apparel Impact Institute, we believe that people are the path to delivering data-driven solutions and impact. As a global organization, our team is made up of diverse backgrounds, concepts, and solution sets, building a framework together that is strengthened by the unique perspectives that each individual brings. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. The greatest impact comes when we all work together.
Location: Remote, US
Role Overview
Are you passionate about helping students find their path to college and career success? Encoura is looking for a VP of Marketing to lead growth for our Encourage high school student and educator programs, including nationwide adoption and engagement of the Encourage student app and educator platform. Encourage is the nation’s largest free college and career planning and exploration program for students in grades 8–12. Reporting to the Chief Marketing Officer, this role will own B2B and B2B2C marketing strategy and execution, driving student and educator acquisition, engagement, lifecycle marketing, partnerships, and integrated campaigns in close collaboration with Product, Engineering, Creative, Research, and Digital teams.
This is a hands-on leadership role for a strategic, data-driven marketer who can see the big picture while also driving execution. The VP will optimize marketing systems and channels, identify new opportunities for growth, and build and develop a high-performing team to expand Encourage’s reach and impact. We’re looking for a trusted thought leader and people leader who is passionate about education, energized by Encoura’s mission, comfortable navigating ambiguity, and ready to bring creativity, resourcefulness, and a student-centered mindset to the work.
A Day in the Life
You will own all levers and aspects of student and high school educator marketing, including national education partnerships, digital and social campaigns, direct mail campaigns & operations, lifecycle marketing, media placements, events, website evolution, paid acquisition, SEO/SEM/ASO/AEO/GEO, and other channels and activities that you help define
Build and grow a great team: Develop our existing team members, fill in any gaps where we need them to execute against our strategy, and build a culture of excellence; define roles and responsibilities for each position; manage professional development for all direct reports by setting clear goals, objectives, and career paths
Drive all B2B2C marketing initiatives: achieve student, family and educator growth objectives, new customer acquisition, and engagement activities
Own strategy execution: lead acquisition marketing efforts to build, grow and optimize all channels, including paid social, paid search, display, affiliate, direct mail, in-classroom, digital signage, and more
Manage systems optimization through Salesforce CRM and MarketingCloud
Co-Lead Encourage brand strategy: in partnership with CMO and Creative team, build on, develop and execute on the overall brand strategy across paid and unpaid channels (including social media, PR and partnerships). Identify key brand pillars across our products and mission and develop innovative strategies to build on and reinforce them.
Work with our Create and Digital teams to execute a winning marketing strategy: product/growth marketing, positioning, messaging, demand generation, channel, content, sales enablement, partner marketing, social media, PR, AR and marketing operations
Integrate deeply across the company: Marketing should be connected into everything we do! We want you to help ensure our teams across the company in content, product, design, engineering, support, sales, finance, operations and HR, are working with marketing to tell our story and put our programs in the hands (literally) of students.
Role Progression
Within 1 month, you’ll:
Learn all aspects of Encourage including products, teams, internal and external collaborations, company goals, and the importance of the connection to our higher ed products and services.
Within 3 months, you’ll:
Be actively participating in planning and strategy for marketing and expanding the Encourage program to students, families, and educators, as well as attending event(s) to promote the program and network with educators, including national partnerships
Within 6 months, you’l
l: Take the lead in making strategic decisions and driving new ideas around product/growth marketing, positioning, messaging, demand generation, channel, content, sales enablement, partner marketing, social media, PR, AR, and marketing operations.
About You
15+ years of experience or equivalent demonstrated impact, with strong leadership, product marketing, business development and operational skills; a track record of successfully launching and growing B2B2C offerings in K12
Bachelor’s degree in Marketing, Business, Communications or a related field (MBA a plus) or equivalent demonstrated impact
Expert level knowledge of paid media channels, including: social, search, affiliate, display, ASO, podcasts, webinars, etc.
Experience in mobile app user acquisition, and using the above channels to attract and convert students in our large ecosystem to Encourage users
An understanding of marketing automation and site management (web analytics, a/b/n testing, tag management, content management)
Experience with Salesforce CRM & Marketing Cloud
Passionate about education and helping students find their ideal path to success
Creative and analytical, with exceptional problem-solving skills
Strong leadership and communication skills
An entrepreneurial mindset
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
CLEAR™ Candidate FAQ
The annual base salary range for this exempt position is $170,000 - $190,000
and
reflects the midpoint through maximum of the established range for this role
.
Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary.
Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
Location: Chicago, New York City, London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our
Unified Platform (UP)
organization builds and offers managed data services, shared infrastructure, and metadata management systems that underpin our common query layer and power batch and streaming pipelines that power teams across DRW.
As a
Staff Engineer
focused on the
Data Platform
, you will bring experience scaling data platforms to shape and uphold DRW’s long-term data platform vision, translating data strategy into engineering products and managed services used by Traders, Quantitative Researchers, and Back-Office personnel. You will work across tooling, producer, and consumer teams to connect business priorities with technical direction and hands-on delivery. This is an individual contributor role combining strategic thinking, architectural leadership, software development, and mentorship, with responsibility for technical initiatives that span teams.
Key Responsibilities
Contribute to and uphold the overall vision for DRW’s Data Platform, guiding its architecture and evolution to advance the firm’s data strategy.
Work with engineering leads
, product managers
, and stakeholders to understand business priorities and translate data strategy into engineering products, platform capabilities, and
contribute
to the
sequenced technical roadmap.
Design
, guide,
and
build
managed platform services for data storage, distributed query execution, batch and streaming processing, and workload orchestration, owning their lifecycle from provisioning and upgrades through production support
, refining the managed offers from direct user feedback.
Lead delivery across team boundaries, turning ambiguous requirements into practical designs and measurable outcomes while balancing immediate business needs with long-term platform goals.
Drive architecture reviews and technology decisions, documenting trade-offs and building consensus around patterns that uphold the platform vision across the data ecosystem.
Own the strategy for large-scale data governance and b
uild platform
capabilities for metadata management, discovery, lineage, schema evolution, and data qua
lity.
Partner with security and data stakeholders on access controls and usage tra
cking.
Troubleshoot distributed systems, contribute to production support and incident response, and drive lasting improvements through root-cause analysis, automation, and operational documentation.
Mentor engineers across teams through design reviews, code reviews, and hands-on collaboration, strengthening engineering
practices
and helping others take ownership of complex systems.
Required Qualifications
Extensive experience designing, building, and
operating
large-scale,
data-intensive distributed systems
, including technical leadership of initiatives spanning multiple teams.
Experience coordinating with
engineering leadership to accelerate
team- and organization-wide
delivery within existing processes and practices.
A track record
of translating data or business strategy into engineering products and technical roadmaps, with the judgment to align near-term delivery with a long-term platform vision.
A track record
of building and offering managed platform services to other teams, owning provisioning, upgrades, reliability, and ongoing support throughout the service lifecycle
,
working directly with users
to incorporate
their requirements
and
feedback into product and roadmap decisions.
Experience scaling metadata management systems,
such as
data catalogs
or
lineage
tracking systems
,
that
span
multiple storage and
compute
technologies
.
Expertise
in Java
and/
or Python, with a proven ability to deliver high-quality, maintainable production software, and strong familiarity with SQL and Linux environments.
Deep understanding of distributed systems trade-offs, including consistency, fault tolerance, concurrency, partitioning, and recovery from partial failures.
Production e
xperience
building
both batch and stream
processing
systems at scale
,
demonstrating
practical knowledge of state management, replay, backpressure, and delivery guarantees.
Experience
deploying
data processing and query technologies such as Flink, Spark,
and
ClickHouse
, and the ability to
guide
platform us
ers on the
performance and operational trade-offs
among them.
Experience with multiple storage technologies, including object storage, relational or NoSQL databases, and event streaming systems such as Kafka
.
In-depth k
nowl
ed
ge
of the internals of
open
table formats such as Iceberg
or
Delta Lake.
Extensive e
xperience with data modeling, schema governance and evolution, and formats and serialization systems such as Arrow, Parquet,
Protobuf
, or Avro.
Familiarity with
building and operating cloud-native data infrastructure, including Kubernetes, workflow orchestration, automated deployment, and production monitoring.
Excellent written and verbal communication skills, with the ability to communicate a technical vision, explain trade-offs, align stakeholders, and lead through influence across a globally distributed organization.
Strong technical judgment and problem-solving skills, with the ability to prioritize competing needs, deliver incrementally in a fast-paced trading environment, and develop other engineers.
Desirable Qualifications
Experience scaling managed data services across teams with different workloads, service expectations, and operational constraints.
Hands-on knowledge of data governance in regulated environments.
Familiarity with financial datasets and the needs of trading, quantitative research, or back-office users.
The annual base salary range for this position is $200,000 to $275,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-Insert Recruiter Initials Here1]
Location: Alpharetta, GA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Position Summary
The
Customer Solutions Specialist
delivers timely, accurate, and professional support across customer inquiries, cases, orders, parts, warranty, returns, and related service needs. The role owns issues through resolution, maintains complete case documentation, and collaborates across teams to provide a consistent customer experience.
The specialist also develops and maintains accurate, customer-focused CSG processes, procedures, and FAQs that promote self-service, improve information accessibility, and reduce avoidable contacts. Approved AI tools may be used to support content development, standardization, and continuous improvement.
Key Responsibilities
Documentation, Accuracy, and Self-Service
Develop and maintain accurate, customer-focused CSG processes, procedures, standard work, knowledge articles, and FAQs.
Convert complex internal information into clear, consistent, and professional customer-facing content.
Validate documentation with process owners and subject matter experts before publication or distribution.
Organize content so customers and employees can quickly locate answers and complete common tasks through self-service.
Review content routinely for accuracy, usability, duplication, and opportunities to reduce repeat contacts.
Use approved AI tools to assist with drafting, editing, formatting, and content standardization while ensuring human review and final accuracy.
Customer Support and Case Ownership
Respond to customer and partner inquiries through assigned channels with professionalism, accuracy, and urgency.
Create, update, and manage cases from initial contact through resolution, including clear notes, actions, ownership, and next steps.
Research order, parts, warranty, return, shipment, account, and process-related questions using approved systems and resources.
Communicate realistic status updates and coordinate escalations when issues require cross-functional support.
Identify customer impact, remove barriers where possible, and confirm resolution before closing the case.
Operational Excellence and Collaboration
Follow established policies, procedures, service standards, and data handling requirements.
Partner with Sales, Operations, Parts, Warranty, Logistics, Technical Support, and other teams to resolve issues and improve processes.
Identify recurring contact drivers, documentation gaps, and process breakdowns; recommend practical corrective actions.
Participate in training, calibration, team meetings, and continuous improvement activities.
Support team service-level, quality, productivity, case-aging, and customer-experience objectives.
Required Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
Experience in customer service, customer solutions, call center, order management, technical support, or related environment.
Strong written and verbal communication skills with the ability to explain information clearly to internal and external audiences.
Demonstrated attention to detail and the ability to maintain accurate records and documentation.
Ability to prioritize multiple cases, meet deadlines, and work effectively across functions.
Proficiency with Microsoft 365 applications and experience using CRM, case-management, knowledge-management, ERP, or similar business systems.
Ability to learn about products, policies, processes, and systems quickly.
Preferred Qualifications
Experience creating standard operating procedures, knowledge articles, FAQs, training materials, or customer-facing documentation.
Experience with Salesforce or a comparable CRM and case-management platform.
Experience supporting parts, warranty, orders, logistics, returns, distributors, contractors, or business-to-business customers.
Familiarity with approved generative AI tools for business writing, knowledge development, or process improvement.
#LI-DB2
Recruiting Range
$25
—
$25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Community - Field
Location: Remote US
Compensation Range: $94,400 to $118,000 base plus bonus and equity
What You'll Do:
You are the person who brings Huntress to life in the room. You travel to roadshows, tradeshows, and other events, meet people who didn't plan to meet you, and turn genuine conversations into momentum for the business. Give More Than We Take shows up in the way you create value first, listen closely, and build relationships that feel human rather than transactional.
You are Outcome-Obsessed about creating meaningful engagements at events from the moment you leave your house to the moment you return, knowing that booth hours are just the tip of the iceberg. You make sure the right prospects receive thoughtful follow-up, account executives get the context they need, and qualified conversations become fully booked demo opportunities. You take ownership of the details, spot what is missing, and use sound judgment when the process needs to bend to serve the customer and the team.
Responsibilities:
Travel to assigned roadshows, tradeshows, and other events up to 60% of the time
while representing Huntress with energy, professionalism, and a clear understanding of the audience.
Drive meaningful traffic to the Huntress booth with pre-event outreach, and by starting conversations, engaging attendees, and creating reasons for the right people to stop and learn more.
Execute on-site activations and feet-on-the-street account-based marketing activities as directed by your manager.
Build genuine relationships with prospects and partners, in transit, in hallways, over drinks, over dinner, at the booth, at event receptions and parties. Wherever the MSPs are, that’s where you’ll be found.
Drive interest through thoughtful conversation, and book demos at in-person events.
Manage event follow-up and relationship progression so account executives receive timely context, clear next steps, and strong opportunities to pursue.
Use AI tools to research target accounts, prepare for conversations, organize event notes, and draft timely follow-up while applying sound judgment to the final work.
What You Bring to the Team:
Experience engaging prospects at tradeshows, roadshows, conferences, or other in-person events is valuable.
You are curious, self-starting, eager to learn, driven, and comfortable taking initiative without waiting for perfect instructions.
You can engage strangers naturally, make small talk that leads somewhere useful, and build relationships without making the interaction feel transactional.
You are travel-ready and comfortable working in environments that require frequent movement, quick judgment, and consistent energy.
You are detail-oriented and able to follow a process while recognizing when the situation calls for a thoughtful deviation.
You use AI to work faster and smarter in day-to-day preparation, research, and follow-up, with good judgment about accuracy, privacy, and when human context matters most.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit small businesses.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
Duluth, Georgia, hybrid role- 3 days a week in the office.
JOB OVERVIEW:
The Account Manager serves as the primary day-to-day contact for employee benefits clients, delivering exceptional service and support throughout the client lifecycle. This role partners closely with Client Executives, carriers, internal departments, and clients to ensure a seamless experience while helping clients navigate benefits administration, compliance, enrollment, billing, and employee benefits programs.
What You'll Do:
Client Service & Account Management
Serve as the primary day-to-day contact for assigned clients and build strong, trusted relationships.
Partner with clients, Client Executives, and internal teams to execute comprehensive service plans.
Coordinate and support open enrollment meetings, including preparation of employee communication materials.
Complete COBRA paperwork for new group implementations and renewals.
Maintain ongoing client communication regarding benefit trends, legislative changes, and regulatory updates.
Collaborate with compliance specialists and Client Executives to support government reporting requirements and compliance initiatives.
Maintain accurate client and benefits plan information within EPIC's CRM system.
Resolve enrollment, eligibility, and basic claims issues while coordinating escalated claims with the claims department.
Research and resolve billing discrepancies and administrative concerns.
Keep Client Executives informed of client issues, concerns, and significant events.
Participate in mentorship, training, and professional development activities.
Operational Excellence
Work closely with Client Executives to prioritize activities and manage workflows effectively.
Maintain client documentation, activity logs, and agency management system records.
Communicate professionally and collaborate effectively with colleagues, clients, and carrier partners.
Stay current on industry developments, market trends, product offerings, legislation, and technology advancements.
Consistently project a professional and customer-focused image.
What You'll Bring
Working knowledge of employee benefits programs, including:
Fully insured plans
Self-funded plans
Level-funded plans
Strong proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent organizational skills with exceptional attention to detail.
Strong time management and ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and collaboratively within a team setting.
Effective written and verbal communication skills.
Experience using agency management systems, HR portals, and related technology platforms.
High school diploma required; some college coursework preferred.
Minimum of 2 years of employee benefits account management experience with a brokerage, consulting firm, insurance carrier, TPA, or related organization.
Demonstrated ability to manage competing deadlines while maintaining a high level of service.
Strong professionalism, discretion, diplomacy, and ability to handle confidential information.
Licenses & Certifications
Georgia or Indiana Life & Health License, or ability to obtain within 60 days of hire.
Valid driver's license.
COMPENSATION:
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-SG1
#Hybrid
Location: New York
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
About the Galaxy Summer Internship Program
The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Investment Banking, working on real products and problems alongside the people building them.
Interns join a lean team advising crypto and fintech companies on M&A, capital raising, and corporate strategy.
In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders.
Program Dates
:
June 7th – August 6th, 2027
What You'll Do:
Build and review financial analyses and valuation models, including comparable companies, precedent transactions, DCF, and merger models.
Research companies and protocols using public filings, earnings calls, industry research, and onchain data.
Map buyer and investor universes, analyze competitive landscapes, and assess business models and value drivers.
Prepare pitch materials, management presentations, teasers, and internal committee memos.
Support live deals through preparation, data room maintenance, and process tracking.
Use AI tools to accelerate research and analysis, improve internal processes, and help develop AI-enabled workflows and agents.
What We're Looking For:
A genuine interest in crypto and investment banking, demonstrated through independent research, coursework, projects, or relevant experience.
Initiative, intellectual curiosity, and sound judgement, with the ability to work through unfamiliar problems and ask thoughtful questions.
Strong analytical skills and a foundational understanding of accounting, corporate finance, and valuation.
Familiarity with blockchain technology, token economics, and how value accrues to companies, protocols, and tokens.
Strong attention to detail, a collaborative approach, and the ability to manage competing deadlines.
Clear, concise written and verbal communication, and the ability to simplify complex ideas.
Bonus Points:
Previous internship or work experience in crypto or investment banking.
Financial or valuation models for companies, tokens, or protocols.
Experience using AI tools beyond chat interfaces, including APIs, agents, or automated research and analysis workflows.
Published writing, research or other work demonstrating original thinking about crypto businesses, protocols, or markets.
Programming or data analysis experience (Python, SQL).
Eligibility Requirements:
Currently enrolled in an undergraduate degree program, with an expected graduation date between December 2027 and June 2028.
Available to work on-site in New York City five days a week for the full program, June 7 – August 6, 2027.
Students enrolled in PhD or JD programs are not eligible to apply.
Here are some of the industry-leading benefits of interning at Galaxy:
Opportunities to learn about the Digital Asset and Data Center industry
Free daily snacks and weekly lunches
Smart, entrepreneurial and fun colleagues
Employee Resource Groups
*Benefits may vary based on location.
Interns are classified as non-exempt employees and will be paid a rate of $55/hr.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: United States; Canada
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As a Senior Security Operations Engineer you will:
- Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues
- Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default cloud controls
- Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by paving the secure path using infrastructure-as-code modules and reusable code libraries
- Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamlining authentication/authorization to ensure unified access control across the board
- Deploy, integrate and operationalize security platforms and services including but not limited to SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling
- Respond to security incidents and harden environments post-incidents.
- Support control monitoring and remediation for compliance initiatives
- Gather and analyze security metrics to address security issues with cross-team dependencies
- Partner empathetically with engineering teams to understand their needs and deliver practical, scalable security solutions without creating unnecessary friction.
You may be a good fit if:
- 5+ years previous experience in SecOps, DevSecOps, Cloud Security, Threat Detection & Response or software development with a strong focus on security engineering.
- You’re a hands-on security engineer interested in automating controls and building scalable solutions rather than relying on manual processes.
- You have experience in managing cloud platforms (GCP, AWS, Azure, OCI) and Kubernetes environments
- Familiarity with CI/CD systems and SecOps workflows (Git, Terraform) in cloud environments (GCP, AWS, Azure, OCI)
- Have practical experience with one or more of : infrastructure automation, network segmentation, system hardening, container and cloud security concepts, and security observability
- You have experience with multiple languages such as Golang and/or Python
- Are comfortable navigating ambiguity, making informed decisions with incomplete information, and adapting your approach as requirements evolve.
- You employ a flexible and constructive approach when solving problems
- You are able to make trade-offs between build vs. buy decisions - help build solutions and able to review what tools are available
- You understand secure engineering best practices, can articulate problem statements and propose solutions to both technically savvy and non-technical audiences
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Strategic Development
Position Overview
Sony Interactive Entertainment is entering an important new chapter in its evolution looking to expand business and identify future growth opportunities. This is a senior leadership position for an individual who combines exceptional strategic judgment with the ability to activate change across complex, highly accomplished organizations. The successful candidate will help SIE move beyond strategy as an annual planning exercise toward a continuous discipline of strategic choices, organizational alignment, experimentation, and measurable business outcomes.
Working directly within the Business Strategy team alongside senior leaders across PlayStation, this individual will build the frameworks, decision mechanisms, and leadership practices that enable executives to own the outcomes of the company's strategic evolution.
The central purpose of this role is not simply to develop strategy. It is to help the organization become better at continuously making, activating, and adapting strategic decisions.
Key Responsibilities
Activate PlayStation's Strategic Transformation
Translate PlayStation's long-range strategic direction into clear, actionable enterprise priorities that connect the company's existing strengths with future growth opportunities.
Help operationalize the strategic shifts defining PlayStation's evolution, including developing new value propositions, driving business model adaptation to new customers and opportunities and moving from periodic planning to continuous strategic adaptation.
Establish practical frameworks that clarify what SIE must preserve, evolve, and newly develop over the next three to five years.
Partner with functional executives to translate enterprise strategy into meaningful choices, commitments, and measurable outcomes within their organizations.
Identify structural, cultural, and operational barriers to transformation and help leadership teams address them.
Activate the strategy by embedding it within cross functional leaders to own it and adapt it as assumptions change.
Establish Continuous Strategic Planning and Adaptation
Build a strategy capability that operates throughout the year, responding to market shifts, emerging technologies, competitive developments, and organizational learning.
Design and implement a continuous strategy operating rhythm, connecting three-to-five-year ambitions with annual priorities, quarterly strategic reviews, and ongoing opportunity assessment.
Develop scenario-planning, strategic sensing, and portfolio-evaluation frameworks that allow leadership to anticipate change rather than simply respond to it.
Connect insights from product, commercial, finance, technology, studios, and external partners into an evolving view of PlayStation's future.
Create the right level of materials for decision-oriented executive forums and then orchestrate those important meetings to find emerging opportunities, challenge assumptions, and recommend adjustments to strategic priorities.
Build mechanisms for leaders to revisit investment assumptions and reallocate attention and resources as evidence changes.
Influence and Mobilize Cross-Functional Executive Leadership
Serve as a trusted strategic partner to senior leaders, bringing together different perspectives and enabling collective decisions on issues that transcend individual business units.
Build trusted relationships with VP- and SVP-level leaders across PlayStation and Sony Group.
Facilitate high-stakes strategic conversations involving competing priorities, resource constraints, and differing perspectives on the future.
Use rigorous analysis (both internal and external), commercial judgment, and compelling narratives to influence decisions without relying on formal authority.
Help executive teams move from conceptual agreement to explicit decisions, accountable ownership, and coordinated action.
Challenge established assumptions constructively while demonstrating respect for the achievements and operational realities of existing businesses.
Identify and resolve strategic misalignment before it becomes an impediment to execution.
Develop the Core / Explore Strategic Framework
Support the development of two distinct but interconnected operating models that allow PlayStation to maximize current business performance while investing in future opportunities.
Establish differentiated frameworks for evaluating core-business optimization and higher-uncertainty exploration initiatives.
Help define how future opportunities are identified, validated, incubated, prioritized, and transitioned into scaled operating businesses.
Partner with Finance and operating leaders to develop portfolio-level investment frameworks that balance near-term returns with longer-term strategic value.
Create transparent decision criteria for advancing, redirecting, or discontinuing strategic initiatives.
Ensure exploration activities are commercially grounded without subjecting early-stage opportunities to inappropriate mature-business performance expectations.
Support leadership in determining where shared capabilities, resources, and partnerships can accelerate both operating systems.
Strengthen Enterprise Strategy Execution and Organizational Capability
Create repeatable approaches that allow SIE leaders to turn strategic direction into coordinated organizational progress.
Develop executive-level strategy activation frameworks, including strategic outcome maps, decision rights, leadership commitments, and progress measures.
Partner with team members to create processes for translating strategic choices into functional priorities without creating unnecessary reporting or bureaucracy.
Facilitate leadership working sessions that resolve trade-offs and create durable ownership of agreed outcomes.
Build strategy toolkits and practical methodologies that functional teams can adopt independently.
Capture and institutionalize lessons from strategic initiatives, including successes, unsuccessful experiments, and changing market assumptions.
Introduce AI-enabled research, synthesis, scenario modeling, and knowledge-management capabilities that increase the speed and quality of strategic work.
Required Experience and Qualifications
The ideal candidate will bring 15+ years of progressive experience in enterprise strategy, business transformation, corporate development, strategic operations, or product leadership, including substantial experience influencing senior executives within complex global organizations.
A proven record of leading enterprise-wide strategic transformation, with tangible examples of changes adopted by business leaders and sustained beyond the initial initiative.
Deep experience influencing cross-functional leadership teams, particularly in situations involving ambiguous authority, competing priorities, and significant organizational complexity.
Demonstrated success designing and implementing strategic planning, portfolio management, or governance frameworks that improved actual business decisions.
Experience in technology platforms, gaming, digital entertainment, consumer ecosystems, or similarly dynamic industries.
Strong commercial and financial judgment, including the ability to evaluate investment trade-offs, growth opportunities, and long-range enterprise value.
Exceptional executive communication, facilitation, and strategic storytelling capabilities.
Experience navigating global organizations and multicultural leadership environments.
Demonstrated ability to use emerging AI and analytical capabilities to improve strategic effectiveness.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$275,000
—
$412,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
УдалённоPoland
Valletta, Malta
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leadSan Francisco, CA | New York City, NY; For this role, we expect all staff to be able to work from our San Francisco office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation
УдалённоseniorRemote in Europe & Asia time zones (Preference given to candidates in countries we already employ: UK, Spain, Portugal, Switzerland, The Netherlands, India, China, UAE, Cambodia, Sweden, Taiwan)
УдалённоRemote, US; Applicants from California, please review the
Chicago, New York City, London
Alpharetta, GA
United States of America
География найма не уточнена
New York
ОфисseniorUnited States; Canada; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities