Location: Atlanta
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
We are looking for a seasoned underwriter with a background in payments, due diligence, and financial analysis to join our Platforms Underwriting team in Atlanta.
You will be part of a team that is responsible for underwriting applications for customers utilizing Checkout.com http://Checkout.com’s solution for platforms, primarily Payment Facilitators, Marketplaces, and Staged Digital Wallet Operators. This team focuses on analysis relevant to Customer Due Diligence, Enhanced Due Diligence, Business Model, Credit, and Financial Analysis.
This role offers unique exposure to our core business areas, collaborating closely with our key internal players (Commercial, Compliance, Risk, Legal teams and Senior Management) and our high-value merchants and partners.
How you'll make an impact
- Conduct business model analysis and a holistic assessment of a customer’s risk profile, leveraging your proficient-level understanding of the risks and requirements of different Platform models (ISVs, Payfacs, Marketplaces, Staged Digital Wallets, MORs).
- Conduct customer due diligence and enhanced due diligence analysis on prospective customers including KYC, KYB, PEP, Sanctions, and Adverse Media screening.
- Conduct expert-level analysis of P&L, balance sheet, and cash flow statements of Platform models and other high-risk sectors.
- Prepare persuasive summaries to internal stakeholders and risk committees, identifying mitigants and making balanced recommendations for each deal.
- Represent the Platform Underwriting team in leading and attending customer calls and meetings alongside Sales or Account Managers.
- Approve individual credit submissions in line with approval authority.
- Identify operational issues and areas for improvement, and make detailed recommendations on how to improve the merchant onboarding experience.
- Act as a mentor to new or junior team members through training initiatives and credit approvals.
- Foster a culture of collaboration with key internal stakeholders, in particular Sales/Account Managers, and first and second line Risk and Compliance personnel and Legal.
- Contribute to department and cross-functional projects/initiatives as required.
What we’re looking for
- Proficient-level understanding of Checkout's Platform product offering, including features and limitations, and the ability to independently classify different Platform models.
- Expert-level financial statement analysis and credit exposure assessment ability.
- Demonstrated ability to make sound judgments, balancing risk and reward.
- Competent escalation management, acting with urgency to ensure escalations are prioritized, owned, and resolved effectively.
- Ability to continually monitor and independently manage competing priorities and adjust accordingly without impact to SLA attainment.
- Excellent written and interpersonal communication skills, with concise presentation skills and the ability to deliver complex messages clearly.
- A passion for operational improvement initiatives and the ability to contribute to broader department initiatives and projects.
- Possess a ‘customer first’ approach to delivering creative solutions.
Experience you'll bring to the role
- 6+ years of direct experience related to financial analysis or merchant underwriting.
- 5+ years of work experience related to due diligence, merchant underwriting, or equivalent underwriting work.
- Demonstrable experience related to customer due diligence, enhanced due diligence, merchant underwriting, credit insurance, and/or commercial lending.
- Subject matter expertise in AML/CTF and/or underwriting and financial analysis.
- Domain expertise within the payments or Fintech industry will be preferable.
- Previous experience coaching or mentoring is desirable.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Espoo
Workplace: Hybrid
Role highlights:
- Senior Fullstack Engineer
- Location: Espoo
- Department: Engineering, Fleet Control and Communications
- Reports to: Engineering Manager, Fleet UI
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Fullstack Engineer in Fleet UI team you will be building a mission-critical system used by satellite operators. The problems are technically rich: managing satellite configurations, visualizing orbits in 3D, managing passes across a global network of ground stations, automating mission operations and more. You will work in a domain where the UI decisions directly impact satellite mission outcomes.
Who We Are
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation.
Your day-to-day responsibilities
- Build, and maintain features across a React + TypeScript project serving real-time satellite operations
- Collaborate closely with a UI/UX designer in developing sophisticated UI components and data visualizations tools including timeline views, 3D globe rendering (Cesium), and pass planning interfaces
- Contribute occasionally to backend APIs (Node, Python) to unblock delivery when needed
- Drive frontend architecture decisions — state management strategy, component design, performance optimization
- Support the team with DevOps work across multiple environments — including managing Docker-based deployments, configuring environment-specific runtime settings, and contributing to release workflows
- Write and maintain unit tests (Jest + Testing Library) and end-to-end tests (Playwright)
- Participate in code reviews, uphold coding standards, and mentor engineers on best practices
- Contribute to CI/CD pipelines and oversee migration from Webpack 5 to Vite
What we’re looking for
Must haves:
- 5+ years of professional experience building fullstack production-grade applications using React, TypeScript (ES6+) and Node
- Experience writing clean, maintainable code in Python
- Strong understanding of component-based architecture, modern React patterns, and state management approaches
- Experience designing, developing, and consuming RESTful and GraphQL APIs
- Solid testing discipline, including unit and end-to-end testing with tools such as Jest and Playwright
- Experience with modern frontend tooling and build systems such as Vite, webpack, and npm
- Proficiency with Git and collaborative development workflows
Active use of AI-assisted development tools
- Strong problem-solving skills and ability to debug complex, cross-layer issues
- Understanding of web application security best practices
- Relevant higher education degree in Computer Science, Software Engineering, or a related technical field
Nice to haves
- Solid understanding of API design, including REST principles and GraphQL schema design
- Knowledge of database design and ORM frameworks
- Experience with modern DevOps practices including CI/CD pipelines, containerization, and cloud platforms such as AWS
- Familiarity with infrastructure and deployment tooling such as Kubernetes, Terraform, Helm, or ArgoCD
Application Process
- Talent Partner Screen Call
- Hiring Manager Interview
- Technical Interview
- Values & Fit Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority—with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is 6 500 - 9 000 € per month (gross), depending on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote (North America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Clipboard is looking for a Sales Operations Analyst to help build and run the systems behind our sales organization.
You'll work across Salesforce, data, automation, and internal tools to help our sales team operate more effectively. That might mean building an automation that eliminates a recurring workflow, investigating a messy data problem, redesigning part of our Salesforce setup, or building a new system from the ground up.
We are a small team with an unusual operating model. Much of our execution runs through AI agents that we direct and quality-check, allowing each analyst to operate with the leverage of a much larger team.
This is equal parts builder and operator. You'll own systems end to end, work through ambiguous requests from reps and leadership, and be accountable for making sure the things you build actually work.
WHAT YOU'LL DO
- Own live systems. Take ownership of production systems such as account distribution, deal intelligence, competitor tracking, and data sync pipelines. You'll be accountable for their accuracy and reliability.
- Solve ambiguous problems. Work through requests from sales reps, managers, and leadership, figure out what is actually needed, and execute quickly.
- Direct AI agents. Write specs and prompts, supervise AI agents, and rigorously QA their output before it touches production data.
- Build automations and tools. Create scripts, scheduled jobs, Slack bots, and lightweight web apps that turn recurring manual work into scalable systems.
- Analyze and report. Use SQL and other tools to answer important revenue questions and build reporting the organization can trust.
- Guard data quality. Handle merges, deduplication, account mapping, enrichment, and other work required to keep our systems accurate at scale.
WHAT WE'RE LOOKING FOR
- Evidence of building. You've built scripts, automations, tools, systems, or other solutions to real problems.
- AI-native working style. You already use AI to multiply your output and understand where it can fail and how to verify its work.
- High judgment under ambiguity. You can take a loosely defined problem, figure out what matters, and know when to act versus when to ask.
- Strong attention to detail. You're comfortable being the last line of defense before changes affect production systems and large datasets.
- Bias to ownership. When something you own breaks, you don't just fix the immediate issue. You look for the underlying problem and improve the system.
SQL and Python experience are strong pluses, but we're more interested in your curiosity, judgment, and ability to ship than checking every technical box.
NICE TO HAVE
- Salesforce administration or development experience, including flows, SOQL, or data model design.
- Experience in Sales Operations, Revenue Operations, Business Operations, analytics, or a similar environment.
- Experience building automations with tools, scripts, APIs, or AI agents.
INTERVIEW PROCESS
1. Application Review – We'll review your experience and evidence of things you've built, automated, or owned.
2. Take-Home Assessment – A practical, ~2-hour assessment using a fictional company, mock website, and CRM. You'll have 48 hours to complete it, and AI tools are encouraged.
3. Technical Walkthrough – A 30-minute session where you'll demo what you built, explain your decisions, and make a small live change to your system.
4. Manager Interview – A 30-minute conversation focused on communication, ownership, judgment, and how you operate under ambiguity.
5. Final Steps / Offer! – Some candidates may have an executive conversation, followed by references and an offer.
WHAT WE OFFER
- Competitive base salary
- Insurance benefits + 401k options
- Unlimited PTO and flexible holidays
- Remote-first working environment
To get a better understanding of the general type of people we want to hire, you can check out our blog here. https://creatingvalue.substack.com/
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Baku
Workplace: hybrid
ABOUT YOU
We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness.
Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role.
If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
Participate in the SRE duty rotation, supporting developers across the company
Qualifications & Skills
3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
GCP experience (IAM, networking, managed services)
Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
Strong collaboration and communication skills — this role works embedded with product development teams daily
Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
Nice to Have:
Kubernetes certifications
Google Cloud Platform certifications
HashiCorp certifications
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Site Reliability Engineer position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Handling infrastructure that processes sensitive financial transactions
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Responsibilities:
• Build AI agents from concept to production, including LangGraph workflows, RAG systems, prompts, tool/function calling, external integrations, and streaming LLM applications.
• Develop backend services with FastAPI/async, PostgreSQL/SQLAlchemy, Celery/Kafka, and write tests; assess quality and resolve production issues.
Requirements:
• Strong Python development and practical LangGraph experience.
• Experience building LLM applications and RAG systems with embeddings, vector search, relevance assessment, Qdrant, and hybrid/dense/sparse search.
• Git, REST, asynchronous backend development, and independent task completion.
• Familiarity with LiteLLM/vLLM and local models such as Qwen or Gemma.
Location: Warsaw, Poland
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Title: Mechanical AIT Engineer
- Department: Global Manufacturing Organisation
- Location: Athens, Greece
- Reporting to: AIT Engineering Team Leader
- Type of Contract: Permanent
- Working model: On-site (Occasional travel for environmental test and suppliers facility)
- Employment is subject to applicable security screening (incl. SUPO, where required)
- Please note we can only accept applications in English
Why this role matters:
The Mechanical AIT Engineer transforms satellite designs into reliable, flight-ready hardware. You are the technical authority for mechanical and composite hardware in Athens: how satellites are assembled and aligned, what proves they will survive launch, and what evidence exists that every build was done correctly.
You define the AIT processes, tooling and ground support equipment the facilities need as they grow from subassembly production towards full satellite integration. You make sure the design, the processes and the tooling can carry production to high throughput, and you feed what you learn on the floor back into design, so that each build is more manufacturable, more testable and more reliable than the last.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHY SHOULD YOU WORK FOR US?
ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.
We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.
YOUR DAY-TO-DAY RESPONSIBILITIES
AIT PROCESS DEFINITION AND INDUSTRIALISATION
- Define the MAITE processes for building sub-assemblies and satellites: integration flows, standard sequences, work packages and test strategy.
- Qualify the critical assembly, integration and test processes, using PFMEA and control plans, and define the acceptance criteria and standardised procedures that go with them.
- Specify the tooling, equipment and workstations each process needs, anticipating them ahead of programme milestones, and lead the transfer from prototype to series so that processes and tooling can carry production to high throughput.
DESIGN MATURITY AND CO-ENGINEERING
- Work with Engineering from the concept phase so that design and production constraints are aligned, applying design for manufacturing, assembly and testability (DFM, DFA, DFT) and bringing buildability, tolerance stack-up, tool access and test provisions into internal design iterations before the design is frozen.
- Support internal and supplier design and readiness reviews (e.g. PDR, CDR, PRR, IRR, TRR), ensuring designs are mature and ready for transition into production, and identify industrial risks early with the action plans that close them.
ASSEMBLY AND INTEGRATION
- Lead and execute structural, mechanical and thermal assembly and integration of satellites and sub-assemblies, acting as the technical point of contact for mechanical subsystem integration.
- Own the mechanical build standard: torque and preload, locking methods, bonding, composite handling, cleanliness and ESD discipline.
- Verify components before integration, perform precision alignment and dimensional verification of critical interfaces, and support the floor hands-on during assembly, harness routing and test setup.
VERIFICATION AND ENVIRONMENTAL TEST
- Plan, prepare and lead environmental test campaigns, including vibration, shock, thermal vacuum, acoustic and EMC, and guide system-level functional verification.
- Design or evaluate test fixtures, derive test levels, and act as the technical point of contact towards internal and external test facilities.
- Own mass properties: mass budget, centre of gravity, moment of inertia and launch vehicle interface data.
GROUND SUPPORT EQUIPMENT
- Specify, design, procure and validate Mechanical Ground Support Equipment for handling, transport, integration and test, from concept and CAD through structural analysis to fabrication oversight.
- Verify structural margins, define proof load testing and recertification intervals, and certify equipment before use on flight hardware.
SUPPLIER PARTS AND MATERIALS
- Act as the technical authority for mechanical and composite parts from suppliers, covering capability assessment, special process review and First Article Inspection.
- Act as the technical reference for composite hardware (CFRP panels, honeycomb assemblies, bonded joints, potted inserts), defining handling, machining, acceptance and inspection criteria, including non-destructive inspection where needed.
CONFIGURATION, DOCUMENTATION AND ANOMALIES
- Maintain as-built configuration and traceability, and apply engineering changes consistently to hardware and documentation.
- Troubleshoot and resolve integration issues, and support root cause analysis and corrective actions, coordinating with the Engineering team, the production team and any other team needed to ensure schedule and quality adherence.
FACILITIES AND PROCESS REQUIREMENTS
- Define the AIT process requirements for the facilities and work with the Global Manufacturing Infrastructure team on the layout that supports them.
- Define the contamination control, ESD and handling requirements that integration and test activities must meet, and propose improvements where the process or the environment falls short.
STANDARDIZATION AND CONTINUOUS IMPROVEMENT
- Capture lessons learned from the floor to improve procedures, tooling, test efficiency and build reliability as production volumes increase, and align with the Global AIT and Engineering teams on product standards and process updates.
- Mentor and support local engineers and technicians, sharing AIT best practices and fostering a culture of quality and accountability.
WHAT WE'RE LOOKING FOR
MUST HAVE
- Bachelor's or Master's degree in Mechanical Engineering, Aerospace Engineering, Industrial Engineering or a related field.
- 5+ years of hands-on experience in the development, integration, testing or production of complex hardware systems (e.g. aerospace, defense, automotive, semiconductors, satellites), including work on flight or equivalently critical hardware.
- Demonstrated experience defining and qualifying assembly, integration and test processes, turning them into standardised work packages, and taking a product from first units towards series production.
- Deep technical knowledge in mechanical engineering, with system-level understanding across full product architectures and the ability to spot issues across the interfaces between design, production and operations.
- Demonstrated ownership of environmental test campaigns, from specification through execution to reporting.
- Practical mastery of precision mechanical assembly (torque and preload, locking methods, bonded and inserted joints, alignment and dimensional verification) and of composite hardware, including its handling and inspection constraints.
- Experience specifying, designing or validating MGSE or comparable handling and test tooling.
- Ability to read mechanical drawings, CAD models, GD&T and interface control documents, and to translate them into procedures others can execute.
- Strong track record of enabling design for manufacturing, assembly and testability (DFM, DFA, DFT), working alongside design teams rather than after them.
- Familiarity with verification and configuration management in complex hardware industries, including root cause analysis and non-conformance ownership through to closure.
- Working knowledge of cleanroom and ESD discipline. Integration in Athens is typically ISO 8, with ISO 7 and ISO 5 environments also possible.
- Experience in multidisciplinary engineering environments, mentoring engineers or technicians, and communicating clearly with designers, production leads and executive stakeholders.
- Strong communication skills in English (written & spoken).
NICE TO HAVE
- Industrialisation and methods toolkit: Lean manufacturing, value stream mapping, standard work, line balancing, capacity planning, APQP or PPAP.
- Familiarity with EN 9100 and ECSS standards as applied to space hardware.
- Experience defining AIT process or facility layout requirements alongside a facilities or infrastructure team.
- CAD and structural analysis proficiency (SolidWorks, NX, CATIA or equivalent) for tooling and fixtures, and metrology with laser trackers, theodolites or CMM.
- Non-destructive inspection interpretation on bonded or composite structures.
- Hands-on operation of environmental test equipment, or involvement in its acceptance and commissioning.
- Automated test scripting (Python or equivalent), and familiarity with PLM, ERP, Manufacturo (MES) or Jira for build records and configuration control.
- Launch campaign or launcher interface experience.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Leadership & Hiring Team Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Are you the person on your team who builds the agent everyone else ends up using? We're looking for an AI Engineer to join our Training Product team and do that at Baseten. You'll build AI-driven product features for the customers training and post-training frontier models on our platform, and you'll raise the ceiling on how Baseten itself uses AI internally, turning manual workflows into agentic ones that make every other team faster.
You'll work directly with our research engineers to scope and build products, taking ideas from a research loop that already works internally to something customers can run themselves. This is a hands-on role with real autonomy. You'll pick the problems worth solving, build the harnesses, execution flows, and guardrails that make AI systems reliable, and own the results. If you've been shipping agents and want that to be the job, let's talk.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our team:
- Baseten Training: an autoresearch substrate https://www.baseten.co/blog/baseten-training-an-autoresearch-substrate/
- Introducing Baseten Loops https://www.baseten.co/blog/introducing-the-baseten-loops-sdk/
- Harnesses are everything. Here's how to optimize yours. https://www.baseten.co/blog/harnesses-are-everything-heres-how-to-optimize-yours/
- Building with NVIDIA Nemotron 3 Ultra and LangChain Deep Agents Code on Baseten https://www.baseten.co/blog/nvidia-nemotron-3-ultra-and-langchain-deep-agents-on-baseten/
RESPONSIBILITIES
- Build and ship agentic product experiences, including chat-style and assistant-like interfaces, from prototype to GA.
- Design the harnesses, execution flows, and guardrails that make AI systems reliable in production.
- Build internal automation and AI tooling that measurably increases the velocity of engineering, research, and go-to-market teams.
- Partner with research engineers to scope product opportunities out of internal research workflows and turn them into customer-facing features.
- Define and instrument evals so you know whether a change actually improved output quality.
- Work throughout the stack (API layer, backend, agent orchestration, frontend) to implement features end to end.
- Use Baseten's own training and inference products yourself to develop intuition around customer workflows.
- Identify where AI can replace manual process across the company and build the thing rather than write the proposal.
- Fix bugs and resolve customer issues with urgency.
REQUIREMENTS
- 5+ years of experience building and shipping software applications.
- Demonstrated experience building AI or LLM-powered products, agents, or agentic workflows that real users depend on.
- Strong software engineering fundamentals and the ability to clear a real technical bar, not just prompt well.
- Ability to build accurate mental models of how systems work under the hood, including the models and harnesses you're building on.
- Proficiency in Python, with fluency in at least one other language.
- Comfort working autonomously in a fast-moving environment with limited structure.
- Ability to move between customer-facing product work and internal tooling and automation.
- Strong communication skills, with the ability to bridge technical depth and business needs.
NICE TO HAVE
- Experience as a founding engineer or early employee at a startup.
- Experience building evals, agent observability, or tooling for non-deterministic systems.
- Familiarity with agent frameworks and harnesses (LangChain, Claude Code, Codex, OpenCode, MCP).
- Experience with model development methods like supervised fine-tuning, reinforcement learning, synthetic data generation, LoRA, and full fine-tunes.
- Frontend fluency.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.
Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.
Responsibilities
End-User Support
Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations requiring cross-team coordination
Participate in an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communication & Documentation
Communicate clearly with users of all technical levels
Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves
Operational Improvement
Help streamline onboarding and other high-volume operations as the company scales
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Assist with scripting (Bash, Python) to automate repetitive tasks
You may be a good fit if you
Have 7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
Are an excellent communicator who genuinely enjoys helping people solve problems
Have strong troubleshooting skills and are methodical, curious, and persistent
Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
Have significant experience with Google Workspace administration
Have experience with Slack administration — workspace management, permissions, and troubleshooting
Have substantial experience supporting and administering additional SaaS tools
Understand identity and access fundamentals — SSO, MFA, directory services
Are familiar with MDM fundamentals and endpoint management concepts
Have experience with basic scripting (Bash or Python) for automation
Take ownership of problems and follow through until they're resolved
Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
Are organized enough to manage competing priorities without things falling through the cracks
Propose solutions when you see a process that doesn't scale
Are looking to develop deeper technical skills and take on more complex systems administration challenges over time
Strong candidates may also
Be familiar with zero-trust security concepts and endpoint security tooling
Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
Have experience using AI tools to improve personal or team productivity
Location
This role is based in Tokyo, Japan and there is a 4 day/week in office expectation.
What Makes This Role Unique
You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.
Deadline to apply: None. Applications will be received on a rolling basis.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Portuguese and Spanish Fluency are required
Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $208,000-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What will I be doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What skills do I need?
Portuguese and Spanish Fluency are required
Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area or New York City is $231,100-$276,275 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Syrian Arab Republic
KAIZEN Asset Management Services, a leading property management firm in Dubai, is seeking a proactive and detail-oriented individual to join our team as a Procurement Officer. At Kaizen, we are committed to delivering excellence, and efficient procurement processes play a vital role in ensuring the smooth operation of our organization.
As a Procurement Officer, you will be responsible for managing the procurement activities, including vendor selection, contract negotiation, and purchase order processing. Your strong analytical skills, negotiation abilities, and ability to work collaboratively with internal stakeholders and external vendors will be crucial to your success in this role.
Responsibilities
Manage the end-to-end procurement process, including sourcing, vendor selection, and contract negotiation.
Conduct market research and analysis to identify potential vendors and assess their capabilities, pricing, and quality of products or services.
Evaluate and negotiate supplier agreements and contracts to ensure favorable terms and conditions.
Create and issue purchase orders and ensure timely delivery of goods and services.
Work closely with internal teams to identify procurement needs and specifications.
Collaborate with suppliers to resolve any invoice or delivery discrepancies.
Maintain accurate records of procurement activities, including contracts, orders, and vendor information.
Monitor and track supplier performance to ensure compliance with contractual agreements.
Implement and maintain procurement policies and procedures.
Stay updated on industry best practices and trends in procurement.
Requirements
Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
Proven experience as a Procurement Officer or in a similar role.
Strong knowledge of procurement processes and principles.
Proficiency in using procurement software and Microsoft Office Suite.
Excellent negotiation and analytical skills.
Strong attention to detail and ability to prioritize tasks.
Effective communication and interpersonal skills, with the ability to build and maintain relationships with vendors.
Ability to work efficiently in a fast-paced environment and meet deadlines.
Knowledge of legal and commercial aspects of procurement.
Experience in the real estate industry is a plus.
Location: Yerevan, Armenia
Description:
Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units.
Responsibilities:
Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps)
Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory
Prepare and distribute progress reports (in and out of regular delivery periods)
Manage risks and issues within the team and across different business units
Correct deviations from plans, re-plan, and re-define if and when required
Perform forward delivery planning for assigned projects/products
Assist in team development while holding teams accountable for their commitments, removing blockers to their work
Leverage organizational resources to improve capacity for project/product work
Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management
Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance
Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management
Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company
Requirements:
Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment
A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams
Prior experience with Lean/Agile methodologies with enterprise-level software development projects
Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers
Balanced business/technical background
BA or BS or equivalent experience is required; MA or MS is a plus
Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders
Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools)
Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Location: Portugal; Georgia; Bulgaria; Vietnam; Cyprus; Montenegro
Engage with the business objectives behind key tasks: pricing for B2B/B2C, forecasting and optimization of financial and operational metrics, incident prioritization, and improving customer journey efficiency (revenue growth, cost savings, business impact).
Drive ML projects end-to-end: from problem definition and formalization to modeling, piloting, and presenting results.
Collaborate with data engineers to collect the necessary datasets and assess implementation feasibility.
Work with analysts on A/B test design: defining metrics, splits, and interpreting results.
Develop models (classic ML and DL, time series, uplift modeling), conduct error analysis and performance evaluation.
Prepare models and code for transfer to production infrastructure (deployment and releases handled by the technical team).
Take ownership of model quality, monitor key metrics, and collaborate with the team on degradation issues and improvement plans.
Requirements
3+ years of experience as a Data Scientist.
Proven experience with end-to-end ML projects (ability to oversee the entire process).
Strong knowledge of classical machine learning techniques (feature engineering, classification, regression, boosting, etc.).
Hands-on experience with uplift modeling and time series tasks (with real business applications).
Experience working with business stakeholders and understanding optimization problems: pricing, B2C, LTV, retention, AB testing, and more.
Proficient in Python for DS/ML (writing clean, readable code for models and experiments).
Confident SQL user (able to build datasets, write joins, and perform data analysis).
Nice to have: experience with MLflow/DVC, pipelines (Airflow or similar), anomaly detection/anti-fraud, deep learning (PyTorch/TensorFlow), and model monitoring.
Benefits
A fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
We also provide partial compensation for employees participating in external training and conferences;
In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
We prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off - an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Warsaw, Poland; Kraków, Poland
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
[PL]
Poszukujemy Inżyniera ds. Budowy i Wydawania Oprogramowania, który pomoże usprawnić nasz proces budowania i wdrażania gier oraz narzędzi. Na tym stanowisku będziesz ściśle współpracować z zespołami programistycznymi oraz zapewnienia jakości w celu rozwoju i optymalizacji procesów tworzenia oprogramowania, a także zwiększenia niezawodności naszych usług budowania.
Zakres obowiązków
Wsparcie i rozwój procesów programistycznych, na których kluczowy zespół polega w codziennej pracy nad grami (Ciągła Integracja / CI, weryfikacja i wdrażanie kompilacji, wydajność, stabilność itp.);
Analiza wydajności systemu budowania, diagnozowanie i rozwiązywanie problemów związanych z kompilacją oraz wdrażaniem oprogramowania, a także współpraca z zespołami inżynierskimi w celu zapobiegania ich występowaniu w przyszłości;
Utrzymywanie narzędzi do kompilacji w aktualnych wersjach przy jednoczesnej koordynacji aktualizacji z innymi zespołami;
Recenzowanie proponowanych rozwiązań oraz kodu pisanego przez innych członków zespołu;
Aktualizowanie dokumentacji procesów oraz instrukcji konfiguracji;
Dbanie o wydajność i łatwość utrzymania systemu budowania oprogramowania;
Utrzymanie i rozwój narzędzi platformowych;
Aktywny, bezpośredni udział w procesie tworzenia gier w ramach dodatkowej roli.
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
[PL]
Wymagania
Doświadczenie w programowaniu i debugowaniu w języku C++;
Dobra znajomość podstaw informatyki (algorytmy, struktury danych, systemy operacyjne);
Znajomość systemów kontroli wersji (Perforce, Git, SVN);
Znajomość narzędzi Gradle lub Xcode;
Bardzo dobre zdolności analityczne oraz umiejętność rozwiązywania problemów;
Silne umiejętności komunikacyjne;
Dobra znajomość języka angielskiego w pismie;
Samodzielność, umiejętność pracy w zespole oraz wysoka etyka zawodowa;
Motywacja do ułatwiania pracy innym poprzez zwiększanie efektywności zespołu i usuwanie barier technicznych.
Mile widziane
Doświadczenie w programowaniu w językach: Python, C#, TypeScript;
Doświadczenie z narzędziami do automatyzacji budowania oprogramowania oraz CI/CD (np. TeamCity, Jenkins);
Doświadczenie z narzędziami do zarządzania konfiguracją oraz Infrastructure as Code (np. Terraform, Ansible, Puppet itp.);
Doświadczenie w administracji systemem Windows oraz znajomość PowerShell;
Doświadczenie w pracy w środowiskach macOS i Linux;
Doświadczenie z technologiami chmurowymi, w szczególności AWS;
Doświadczenie w zarządzaniu gałęziami kodu i ich scalaniu;
Doświadczenie w tworzeniu i wydawaniu aplikacji mobilnych;
Doświadczenie w współpracy z wewnętrznymi oraz rozproszonymi zespołami inżynierskimi w oparciu o metodyki zwinne (Agile).
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Location: Belgrade, Serbia
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
Requirements
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
Medical Care package
Sensibly flexible working hours
Breakfasts, snacks and fruits available during the day, tea and coffee machines
Location: Yerevan, Armenia
We are seeking a Build and Release Engineer to help improve the build and deployment pipeline for our games and tools. In this role, you will be working closely with Engineering and QA teams to advance and optimize the build pipelines and improve redundancy of our build services.
Responsibilities
Support and improve development pipelines that the core team relies upon for day-to-day game development (Continuous Integration, build verification and deployment, performance, stability, etc.);
Analyze build system’s performance, troubleshoot and resolve build and deployment issues, work with engineering teams to prevent future issues;
Keep the build tools up to date, coordinating the updates with other teams;
Review proposed solutions and code written by peers;
Update pipeline documentation and configuration guides;
Take responsibility for efficiency and maintainability of the build system;
Maintain and extend platform tools;
Hands-on contribution to the game development as a secondary role.
Requirements
Requirements
Development and debugging experience in C++;
Good grasp on Computer Science fundamentals (algorithms, data structures, operating systems);
Familiarity with version control systems (Perforce, Git, SVN);
Familiarity with Gradle or XCode;
Good analytical & troubleshooting skills;
Strong communication skills;
Good written English skills;
Self-driven and a team player with a solid work ethic;
Inspired to make everyone's job easier by improving team efficiency and reducing technical barriers.
Would be a plus
Development experience in the following languages: Python, C#, TypeScript;
Experience with build automation and CI/CD tools (e.g. TeamCity, Jenkins);
Experience with configuration management and infrastructure as code tools (e.g. Terraform, Ansible, Puppet, etc.);
Experience with Windows administration and PowerShell;
Experience with OSX and Linux environments;
Experience with cloud technologies, specifically AWS;
Experience with branching and merging;
Experience with mobile development and publishing;
Experience working across internal and remote engineering teams using agile methodologies.
Benefits
Working with an international team of world-class professionals on exciting and challenging projects;
Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
Medical Care package;
Sensibly flexible working hours;
Breakfasts, snacks and fruits available during the day, tea and coffee machines;
Friendly team and a family-like environment;
Additional benefits – care bonus to cover health, educational and safety needs.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users.
This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed.
Responsibilities:
Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security.
Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria.
Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response.
Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity.
Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR.
Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality.
Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns.
Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis.
Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues.
Key Qualifications:
Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture.
System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs.
Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams.
Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices.
Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers.
Required Skills:
Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting.
AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services.
Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate.
Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar.
Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling.
Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow.
Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact.
Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems.
AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar.
Experience:
BS degree or equivalent in Computer Science, Software Engineering or related technical area.
10+ years operating and supporting services in production environments at scale.
5+ years AWS Cloud experience deploying, tuning and operating Java/API services.
Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking.
Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$199,400
—
$299,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
ГибридseniorГеография найма не уточнена
УдалённоRemote (North America)
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УдалённоPortugal; Georgia; Bulgaria; Vietnam; Cyprus; Montenegro
juniorWarsaw, Poland; Kraków, Poland
United States, San Diego, CA; As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features