Location: Kyiv
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.
Currently, we are looking for a Video Creator for The Kyiv Independent.
The Kyiv Independent is Ukraine’s leading English-language media outlet and one of Europe’s fastest-growing independent media organizations. Founded by 19 journalists in 2021, they have grown into a team of more than 95 people in less than five years, reaching global audiences through reporting, investigations, newsletters, podcasts, video, live events, publishing projects, and e-commerce initiatives. Supported by a community of more than 32,000 members, they are constantly experimenting with new formats, platforms, and business models to tell Ukraine’s story to the world and help shape the future of independent journalism.
This VIDEO CREATOR blends technical capabilities with a desire to inform our YouTube audience about all things happening in Ukraine — current events, culture, history and more.
Key Responsibilities:
- The main platform you’ll be creating video for is YouTube, so familiarity with the format is necessary;
- Developing creative and informative content;
- Advanced knowledge of camera operation, composition and lighting;
- Proficient in Video Editing:
- Execute video editing tasks with journalistic accuracy, including: cutting footage, adding transitions, effects, graphics and enhancing visual and audio elements;
- Utilize technical expertise to enhance video quality, incorporating visual effects and simple sound design as needed.
- Project Execution:
- Manage efficient workflows;
- Coordinate several video projects simultaneously;
- Work closely with show producers and head of the video department to understand project objectives and deliver content that meets creative expectations;
- Time management is critical, prioritizing tasks based on project needs and deadlines.
- Collaboration and Communication:
- Collaborate effectively with the rest of the team to achieve a harmonious and visually appealing final product;
- Communicate proactively with team members to understand project requirements and goals.
- Quality Assurance:
- Attention to detail;
- Uphold high-quality standards throughout the editing process, conducting thorough reviews of footage, cuts, and final edits;
- Ensure the consistency of the visual style and brand identity across all video content.
Requirements:
- Strong command of English language (advanced);
- Proven experience as a YouTuber, Videographer and/or Video Editor;
- Strong portfolio showcasing successful and diverse video projects;
- Experience with various cameras, particularly the Sony alpha and Fx series;
- Able to light interviews and record clear audio;
- Advanced proficiency in video editing software (e.g., Adobe Premiere Pro, Adobe After Effects, Final Cut Pro) and other relevant tools;
- Excellent communication, and teamwork skills;
- Demonstrated ability to manage production timelines and deliver high-quality content;
- Organized and able to delegate and collaborate to bring together resources;
- Understanding of Ukrainian context;
- Flexibility and eagerness to learn and grow professionally.
Company offers:
- A young, ambitious and collaborative team that will support and inspire you;
- Agility, minimal bureaucracy, quick growth, quick implementation of changes to processes when needed;
- Market-level salary;
- Busy but flexible work schedule;
- Medical insurance.
Ready to join the team? Please submit your CV + portfolio/showreel.
We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Amsterdam, Netherlands or London, UK
About the Role
We are seeking a highly accomplished and strategic Account Executive
to join our Central Eastern Europe (CEE)
Digital Natives
Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
What You'll Do
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Examples of Desirable Skills, Knowledge, and Experience
Fluency in English and one of the languages from the CEE (written and spoken).
6+ years of advanced experience selling complex technology solutions into Digital Native companies across CEE
, with a significant track record of consistently exceeding multi-million dollar quota targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
as required to engage with key customers and internal teams.
Compensation
For Netherlands based hires: Estimated annual salary is between €144,000 - €198,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Germany
About us
Constructor Labs
is the research arm of Constructor Knowledge, based at Campus Ring 1 in Bremen, Germany. Our work is organized around three units: Knowledge Labs, Cyber Labs and Science Labs. We apply computing, software and robotics research to make scientists, teachers and students more effective, working with institutional partners that include CERN, NUS, Carnegie Mellon and Fraunhofer.
Constructor Practice
is the hands-on practice platform within the Constructor Technology learning suite, alongside Learn, Assess, Proctor, Schedule and Groups. It spans an unusually broad portfolio: curriculum-aligned virtual science labs; the evidence-based intervention products Calcularis (numeracy and dyscalculia), Grafari/Orthograph (literacy and dyslexia); and browser-based Software & IT and Coding labs for technical training. Shared capabilities include cloud-based hands-on environments with no installation, automated assessment and grading, group assignments and instructor assistance, LMS integration, and learner analytics and dashboards.
The product is in production across three distinct markets. Higher education and research, schools and public education authorities, and corporate and vocational training. The platform operates under GDPR, FERPA, COPPA and SOPIPA commitments.
About the Role
You will own Constructor Practice content portfolio of products (currently includes Practice: Science Labs and Practice: Schools Math and Literacy with future extension to other disciplines) end to end: strategy, roadmap, commercial performance and delivery. This is a lead product management position with full accountability for the product line rather than for a single feature area or squad.
The scope is wider than a conventional PM role. You will sit in front of clients during presales, shape the go-to-market with sales and marketing, define the roadmap across a portfolio serving three different buyer types, and work with product owners and engineering to bring releases in on time and on budget. Where the product line needs something that has no owner, it is yours.
Practice has an established customer base and a portfolio that has grown through acquisition and expansion into markets with little in common: a Swiss canton buying dyscalculia intervention for primary schools has almost nothing in common with Acronis training its partner ecosystem. Bringing coherence to that portfolio, deciding what to invest in, what to standardize and what to retire, is the central problem of this role.
Reporting and scope
Reports to:
Head of SI and Edu, Constructor Labs.
Level:
Lead Product Manager. You will lead the product team including product owners, engineers and subject matter experts, with a view to building a larger product team as the line grows.
Product surface:
all Constructor Practice content products, namely Science Labs, Calcularis, Grafari/Orthograph, Software & IT and Coding, in cooperation with the shared platform layer covering assessment, analytics, LMS integration and deployment.
Markets:
higher education and research institutions, schools and public education authorities, and corporate and vocational training providers.
Interfaces:
engineering and product owners, presales and sales, marketing, customer success and support, Constructor Tech engineering and product teams, Nexademy content team, Constructor Labs research, and Constructor Labs Solutions as an integration channel.
The role is both outward and inward facing. You are expected to be in client conversations and in sprint reviews in the same week, and to carry what you learn in one into the other.
Duties & Responsibilities
:
Product strategy.
Set the direction for Practice across its three markets: where to invest, where to standardize on shared platform capability, and where a module should be sustained rather than developed. Maintain a defensible view of the competitive position against virtual lab providers, intervention software and hands-on technical training platforms.
Roadmap and prioritization.
Own a published roadmap with a clear rationale for sequencing, balancing client commitments, platform debt, regulatory requirements and new capability. Say no in a way that holds up, and keep the roadmap current as commitments change.
Discovery and requirements.
Work directly with teachers, learning designers, lab administrators, IT staff and corporate training leads to establish what the product needs to do. Translate that into specifications, acceptance criteria and measurable outcomes rather than feature lists.
Delivery with engineering.
Work with product owners and development teams through planning, sprint reviews and release. Hold scope, schedule and budget together, escalate early when one of the three has to give, and make the trade-off explicit rather than absorbing it quietly.
Presales support.
Act as the product authority in qualified opportunities: demonstrations, solution design, technical objection handling, RFP and tender responses, security and compliance questionnaires. Judge which client-specific requests are viable and which are not.
Go-to-market.
Own positioning, messaging and the launch plan for each release and module, working with marketing and sales enablement. Produce the materials that let the sales team sell Practice without you in the room.
Client relationships.
Run a regular cadence with reference and strategic accounts, gather structured feedback, manage expectations on committed features and turn successful deployments into case studies and references.
Pricing and commercials.
Own the pricing and packaging model across modules and market segments, with input on licensing, bundling within the Constructor learning suite, and the commercial terms of custom work.
Compliance and trust.
Keep the product aligned with GDPR, FERPA, COPPA and SOPIPA obligations and with accessibility requirements, working with legal and security. Child-facing products in public education carry a higher bar, and meeting it is part of the roadmap.
Performance measurement.
Instrument the product, track adoption, engagement and learning outcomes, and use the evidence to decide what to build next and what to stop.
Qualifications & Experience:
Product ownership at scale.
Five or more years in product management, including at least three owning a B2B SaaS product line with revenue accountability rather than a single feature area.
Education or adjacent domain.
Experience with EdTech, assessment, e-learning, corporate L&D tooling or another domain where the buyer, the administrator and the end user are three different people with different measures of success.
Delivery discipline.
A track record of shipping on committed dates and budgets with agile teams, working through product owners and engineering leads, and managing the scope conversations that make that possible.
Commercial fluency.
Comfort in front of clients and in presales, with the ability to run a demonstration, defend a roadmap position and contribute to pricing and packaging decisions.
Technical credibility.
Enough depth in cloud platforms, LMS integration standards such as LTI and SCORM, APIs and analytics to hold your own with engineering and with a client's IT team, without needing to write the code yourself.
Evidence-based decisions.
Fluency with product analytics and experimentation, and the judgement to distinguish a signal worth acting on from a loud customer.
Portfolio judgement.
Experience managing several products or modules at once, and a willingness to make and defend investment and retirement decisions.
Languages.
Business-fluent English. German is a bonus, given the Swiss, German and Austrian school and public-sector customer base.
Communication.
Written and verbal clarity with audiences ranging from a primary school teacher to a university CIO to a development team.
Nice to have
Experience with virtual labs, simulation environments or browser-based development and IT training environments.
Background in special educational needs, learning intervention or evidence-based pedagogy, particularly dyscalculia or dyslexia support.
Familiarity with public-sector education procurement in DACH, including cantonal and Länder-level buying.
Experience with student data privacy regimes (GDPR in an education context, FERPA, COPPA, SOPIPA) and WCAG accessibility conformance.
Prior work in a group structure where a product is sold both directly and through an integration or services channel.
A background in teaching, instructional design or learning science.
What we offer
A product line with an established base
, in production with universities, public education authorities and corporate academies across Europe and beyond.
Genuine end-to-end ownership
, from strategy and pricing through to release, without the role being split across a commercial owner and a delivery owner.
Access to our researchers
, including principal investigators and education methodologists from Constructor Labs, and the ability to route applied research questions into the Labs.
Salary and annual bonus
tied to the product line's commercial and delivery targets. The band is competitive for a lead product role in DACH or the UK and depends on location and experience.
A distribution channel beyond direct sales
, through Constructor Labs Solutions and the partner network.
Location: Strava Denver
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava's Core Services Platform teams build the scalable foundations behind the features athletes use most. We’re hiring for teams which build the foundational technology behind Strava features like the feed and photo/video sharing, as well as capabilities like experimentation and notifications. We're looking for a Staff Engineer to set the technical direction for this domain and act as tech lead for a small pod of engineers.
This is a role for someone who wants to own the technical vision for how Strava's social features work under the hood. You'll drive major modernization efforts across critical services, partner with product teams to ensure platform capabilities are ready when they need them, and shape how we approach social platform development for years to come.
We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or Denver office — three days per week.
WHAT YOU’LL DO:
- Set the technical direction for Strava's social platform services and build the roadmap that balances long-term architectural investments with near-term product delivery.
- Act as tech lead for a small pod of engineers, facilitating team processes like quarterly planning, sprint ceremonies, and cross-team coordination.
- Solve tough technical problems and lead small teams to execute those solutions, even if it means stepping outside your usual domain.
- Drive modernization and migration efforts for critical platform services, evolving our stack to meet the needs of the product roadmap and Strava's growing athlete base.
- Partner with product teams to inform the roadmap to proactively identify upcoming needs and have the right capabilities available at the right time.
- Own a strategy for technical investment across the social domain, ensuring critical services meet reliability, performance, and cost standards.
- Design, build, and review the systems that back Strava's most-used social features, working across Ruby, Scala, Go, MySQL, Redis, Cassandra, Kafka, and Kubernetes.
- Mentor engineers on the pod and across the Strava tech team.
WHAT YOU’LL BRING TO THE TEAM:
- 10+ years of professional backend/server engineering experience, with a track record of setting technical direction.
- Experience leading technical projects involving multiple engineers: scoping work, breaking it down, coordinating delivery across a team.
- Experience acting as a tech lead, facilitating team processes and driving roadmaps.
- Strong system design skills for distributed systems at scale: making architecture decisions, defending trade-offs, and thinking about how a system needs to evolve over multiple years.
- Proficiency in at least one of Strava's backend languages (Ruby, Scala, Go, Java) with comfort picking up others.
- Experience with distributed systems technologies like Kafka, Kubernetes, Docker, and cloud infrastructure (AWS).
- Experience with relational and NoSQL databases in production (we use MySQL, Redis, and Cassandra).
- A genuine interest in leading the team to prioritize the right work, and deliver it well. You’re interested in more than just putting your head down on an assigned project.
We're not looking for 100% coverage on all of these — if you match most of them, we'd love to hear from you:
- Experience with feed systems, social graphs, or recommendation/ranking systems.
- Experience with large-scale system migrations (e.g., moving a critical service from one language/framework to another).
- Familiarity with server-driven UI patterns.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Cyprus
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Portugal
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Responsibilities:
— Define and own product strategy across Distru ERP, Distru Commerce, Order Agent, Distru Analytics, and the AI product suite with accountability for revenue and growth.
— Lead the AI product suite development including unified data layer, agent builder, workflow builder, MCP, and headless experience.
— Evangelize AI vision internally and externally, identifying product-market fit and new market opportunities.
— Grow the product team from 4 to 8+ members, structuring it to serve existing ERP and Commerce customers and build new AI-first product lines.
— Manage the product timeline as the company's source of truth for shipping schedules.
— Implement AI-first product processes for planning, specification, design, and shipping.
— Collaborate closely with CEO, VP of Engineering, Head of Sales, Head of Go-to-Market, and product team.
— Own product hiring pipeline, set hiring standards, manage and coach the product team including performance management.
— Set PRD standards, review PRDs, designs, mockups, and lead adoption of AI-first product processes.
— Establish operating cadence with engineering, defining clear ownership between product and engineering.
— Work with GTM on launches, feature enablement, AI-forward content, and maintain high-quality MCP, API docs, and knowledge base.
— Run feedback loops from customers, CS, and Sales, build key customer relationships, and track feature adoption company-wide.
Requirements:
— 10+ years in product management with at least 4 years leading product teams.
— Proven product leadership including building and running product organizations, hiring, coaching, and making tough personnel decisions.
— Experience shipping AI product lines such as MCPs, Agent Builders, Workflows, Copilots in production.
— Deep technical knowledge of modern SaaS and AI stacks including infrastructure, data, AI models, full-stack development, and production concerns like reliability and observability.
— Outcome-oriented with ability to measure product decisions by revenue impact.
— Hands-on approach including writing PRDs and working closely with engineers.
— Strong AI fluency: building with AI tools, setting AI-first processes, evaluating AI workflows with observability and feedback loops.
— Experience in ERP, accounting, cannabis, or supply chain software is a strong plus.
— Experience leading product at a B2B SaaS company at a similar stage.
— Founder experience is a plus.
Benefits:
— Fully remote position across 4 continents.
— Competitive salary range $250,000 - $400,000 per year depending on experience and skills.
— Equity included.
— Employee-friendly option terms with a 10-year exercise window after 2 years.
— 18 days PTO plus 11 holidays (sick days excluded).
— Medical, dental, vision, and 401(k) for US employees.
— Access to best AI tools and a generous AI stipend.
— Yearly in-person team offsites.
— Company-wide AI growth initiatives including classes, workshops, demo days, and hackathons.
Interview process includes application questions about AI experience, leadership interview, AI product-market fit discussion, co-building session, technical leadership interview, take-home assignment, team meetings, and references.
For full details and benefits visit distru.com/careers.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring 1 x Expediter - Directs on a fixed-term contract to join our team based in London, UK. This is an initial 6-month contract, not a permanent role, reporting into the Global Head of Procurement & Supply Chain with cross reporting to Senior Buyers and Site SCM Managers across London, Vancouver & Boston.
WHAT YOU'LL DO
We are seeking an Expediter - Directs for a hands-on operational supply chain role that owns every open purchase order from the point of placement through to receipt. The role supports the Global Head of Procurement & Supply Chain, the Senior Buyers and the Site SCM Managers, with the London Beta 1 build as the primary focus, and will from time to time pick up expediting activity for our Boston and Vancouver sites. You will be the single point of contact for open order status across Mechanical, Electronics, Electromechanical and Cables & Harnessing commodities, and the voice of supplier delivery performance into Production, Engineering, Planning and Quality.
Operational Responsibilities
- Own the open order book: track every open PO from placement to goods receipt and keep status, promised dates and quantities current in the open order tracker (Google Sheets) and Jira.
- Secure supplier order acknowledgements within 48 hours of PO placement and challenge any confirmed date that does not meet the required date.
- Proactively expedite critical and late orders with suppliers by phone and email, negotiating pull-ins, split deliveries and partial shipments where this protects the build.
- Run a daily shortage and late order review with the buyers and planning team, prioritised against the build schedule and clear-to-build dates.
- Escalate at-risk deliveries early with a clear recovery plan, options and impact, rather than reporting them once they are late.
- Coordinate inbound logistics with the Global Logistics Manager and freight forwarders: collection bookings, shipping documentation, Incoterms, customs paperwork, tracking and proof of delivery.
- Confirm receipts with Goods In and the warehouse team and chase discrepancies (short, over, damaged, wrong part or revision) through to closure with the supplier.
- Resolve receipt and invoice mismatches with the buyers and Finance so POs can be closed and suppliers paid on time.
- Support the buyers with PO amendments (date, quantity and revision changes) and ensure suppliers acknowledge every change.
- Chase first article inspection reports, certificates of conformity and material certifications where required ahead of shipment.
- Maintain accurate supplier contact, lead time and delivery performance data; report on-time delivery and supplier responsiveness weekly.
- Drive continuous improvement of the expediting process, the tracker and the supplier communication cadence.
- Support Production, Engineering, Quality and Planning teams with accurate, timely material availability information.
- Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers.
This role owns the delivery performance of orders already placed. It does not place purchase orders, negotiate pricing or own supplier selection decisions.
WHAT WE'RE LOOKING FOR
Experience & Qualifications
- 3+ years of expediting, procurement operations, material control or supply chain experience in manufacturing, robotics, technology, aerospace/defence or automotive.
- Proven track record of running an open order book of several hundred lines across engineered parts (machined, sheet metal, cast, PCBA, cables) and catalogue items.
- Experience in a new product introduction or low-volume build environment where priorities and schedules move daily.
- Experience of working in a fast-paced, high-growth or start-up environment with tight build deadlines, shifting priorities and limited process maturity.
- Working knowledge of Incoterms, basic import/export documentation and inbound freight.
- Strong with numbers and data: able to analyse open order, lead time and delivery data, spot trends and exceptions, and present a clear, accurate picture of supply status.
- Awareness of export controls (including EAR) relevant to robotics and technology.
- CIPS or APICS qualification desirable, not essential.
Technical Skills
- Proficient in Google Workspace (Sheets in particular), Jira and Slack; able to build and maintain an open order tracker from scratch.
- Experience with MRP/ERP systems desirable; this role runs on Jira and Google Sheets rather than a formal ERP.
- Strong numerical accuracy and attention to detail, comfortable reconciling lead times, quantities, dates and revisions.
- Able to read a BOM, understand part numbers, drawing revisions and change control.
Behavioural Skills
- Persistent and tenacious with suppliers while remaining professional; comfortable on the phone every day.
- Highly organised with relentless attention to detail; nothing is allowed to drop.
- Calm under pressure and able to prioritise many competing demands in a fast-paced, engineering-driven environment.
- Clear communicator who gives stakeholders a straight, factual status.
- Professional, motivated, and able to operate autonomously.
WHAT WE OFFER
1. Competitive day rate, based on experience
2. Office perks: free breakfasts, lunches, snacks, and regular team events
3. Collaboration with top-tier engineers, researchers, and product experts in robotics
4. Startup culture prioritising speed, transparency, and minimal bureaucracy
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team.
We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to lead the Financial Crime QA team within the Compliance Assurance function of a regulated crypto business. As QA Team Lead, you will manage a team of QA Analysts who review AML Transaction Monitoring alerts, Name Screening, EDD and other financial crime investigations.
You will own the day-to-day delivery and quality of the QA program, set and uphold review standards, and develop your team's expertise. Working closely with Financial Crime Operations, Compliance leadership and Product teams, you will turn QA insights into lasting improvements in investigation quality and the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Team Leadership & People Management
– Lead, mentor and develop a team of QA Analysts. Set clear objectives, allocate daily workload, manage capacity and productivity, and conduct regular one-to-ones and performance reviews. Support hiring, onboarding and training of new team members, and foster a culture of accountability, integrity and continuous learning.
QA Program Ownership
– Own the end-to-end delivery of QA reviews across Transaction Monitoring, Name Screening, Sanctions, EDD and other AML investigations. Ensure reviews are completed on time, to a consistent standard, and in line with agreed sampling plans and service levels.
Quality Oversight & Second-Level Review
– Perform second-level reviews of QA Analyst findings, validate defect ratings and resolve disputes or challenges from Operations. Personally review complex, high-risk or escalated cases, and act as the final QA decision-maker on borderline outcomes.
QA Framework & Methodology
– Design, maintain and enhance the QA framework, including scorecards, error taxonomies, risk-based sampling methodologies, procedures and quality standards. Ensure the framework reflects AML/CFT regulatory requirements, internal policies, and emerging crypto-specific typologies.
Calibration & Consistency
– Lead regular calibration sessions within the QA team and with Financial Crime Operations to align on policy interpretation, grey areas and scoring methodology, and reduce subjectivity in quality evaluations.
Management Information & Reporting
– Produce and present QA MI, dashboards and trend analysis to Financial Crime and Compliance leadership. Identify systemic issues, root causes and emerging risks, and translate findings into clear, actionable recommendations for management and governance forums.
Stakeholder Management
– Act as the primary QA point of contact for Financial Crime Operations leadership, Team Leads, Product, Policy and other Compliance teams. Drive agreement on corrective actions, escalate material control weaknesses, and support internal and external audits and regulatory examinations as required.
Coaching & Quality Improvement
– Partner with Operations and Training teams to turn QA findings into targeted coaching, training content and procedural updates. Act as a Subject Matter Expert on AML investigations, crypto typologies and regulatory expectations.
Innovation & AI-Enabled Quality
– Drive the adoption and continuous improvement of AI-enabled quality tools such as QA Copilot. Define requirements, lead UAT and process validation, and identify opportunities to increase QA coverage and efficiency through automation.
AML
Projects & Program Enhancements
– Represent QA in AML projects, process changes and program enhancement initiatives, providing input on control design, quality standards and implementation readiness.
Ad Hoc Responsibilities
– Undertake additional projects and assignments as delegated by the Head of Compliance Assurance or their delegate.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. CAMS, ICA) is strongly preferred
10+ years of experience in the financial services industry, with a significant focus on AML/CFT and financial crime compliance
Experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Proven hands-on experience in AML Transaction Monitoring and Financial Crime Investigations, including alert disposition, case investigation, and SAR/STR decisioning
Demonstrated people leadership experience, including managing, coaching and developing teams of analysts or investigators
Experience in Quality Assurance and/or Monitoring & Testing of AML controls is highly desirable, including designing scorecards, sampling methodologies and QA frameworks
Strong understanding of global AML/CFT regulatory expectations and sanctions requirements
Excellent analytical and judgment skills, with the ability to identify root causes and systemic issues and translate them into practical recommendations
Strong stakeholder management skills and the confidence to challenge, influence and drive agreement with senior stakeholders
Experience producing management information and presenting findings to leadership or governance forums
High attention to detail and a commitment to accurate, consistent, high-quality documentation
Fluent in English with excellent written and verbal communication skills
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role at a SaaS company. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
seniorГеография найма не уточнена
Germany
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ОфисUK, London; Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers
leadKuala Lumpur, Malaysia
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
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