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Location: Worldwide Workplace: hybrid POSITION SUMMARY Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff. The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.   Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. Must be able to work and excel in a team environment and individually. Must be able to adapt to confined and sometimes limited living conditions for extended periods of time. Must be flexible in terms of last minute changes in itineraries, activities and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY  Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel. The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audio­visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department. Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required. People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment. Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning. Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location. Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables. Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required. SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events. 31/12/2026

Location: Worldwide Workplace: hybrid POSITION SUMMARY At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment. The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard. VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement. Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly Inventory Management: Conducts monthly inventory counts and daily checks on inventory. Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines. Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times. Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events. Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell. Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers. Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director SKILLS Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired. Capable of addressing issues effectively and developing appropriate solutions. Exhibits strong customer service skills Outgoing, Proactive and Team Player. Able to communicate and socialise well with peers and guests. Must have a positive and pleasant work attitude. 31/12/2026

Location: Remote, Canada GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Fullstack Engineer on the Duo Client SDK team at GitLab, you'll build the shared foundation for every GitLab Duo client. Today, the logic that powers Duo in editors lives inside the GitLab Language Server. We're extracting it into a true software development kit (SDK): a set of well-versioned TypeScript packages that editor extensions, our web-based Duo Chat on GitLab.com, and eventually external applications can use. You'll work in TypeScript across frontend and backend systems. You'll design the SDK's Node.js core and public application programming interface (API), and work in the clients that use it. The work rewards care about interfaces, versioning, and backward compatibility as much as features because other engineers will depend on what you build. You'll have senior and staff engineers alongside you to help with design. You'll own the implementation of scoped packages and ship improvements with minimal guidance while collaborating with the team on larger architectural changes. Some examples of our projects: The Duo Client SDK, extracting versioned, publishable packages from the GitLab Language Server The GitLab Language Server, rebuilt on top of the SDK as our polyglot surface Duo Chat on the web, as one of the SDK's first consumers What you'll do Develop secure, well-tested, and performant TypeScript features that solve technical problems of moderate scope and complexity. Ship small features and improvements with minimal guidance, writing tests with every merge request and contributing to code reviews and design discussions. Extract and publish TypeScript packages from the GitLab Language Server, migrating consumers incrementally so no parallel implementation is left to drift. Design durable public APIs with clear interfaces, semantic versioning, changelogs, and deprecation paths for external consumers. Build isomorphic core packages that isolate platform-specific behavior in adapters at the edges. Build and improve SDK client surfaces, including Vue 3 components in Duo Chat on the web, in collaboration with product, design, and engineering teams. Strengthen credential handling across hosts, including bearer tokens, session cookies, and CSRF protection. Optimize bundle size, startup cost, and dependency weight for browser consumers, and support a Tier 2 on-call rotation for urgent engineering issues. What you'll bring Strong proficiency with TypeScript across frontend and backend systems, including experience building and maintaining Node.js services. Experience with modern build and packaging tools, including monorepos, multi-module builds, ECMAScript modules (ESM), and dependency management. Experience with Vue 3 and the Composition API, or comparable component-based frontend experience and a willingness to learn Vue. Experience designing APIs that other people use, with the ability to explain what you'd do differently. Understanding of the differences between running code in Node.js and in the browser, and how to write code that works in both. A security-minded development approach, including careful credential handling and performance optimization. Ability to communicate clearly and concisely in writing about technical problems, propose iterative solutions, and work effectively in an agile environment. Self-motivation, strong organizational skills, and the judgment to ask for help when needed while thriving in a fully remote organization aligned with GitLab's values. About the team The Duo Client SDK team sits in GitLab's AI Clients stage and works closely with teams building GitLab Duo experiences. We collaborate across client surfaces to make thoughtful technical decisions as the platform evolves. We work fully remotely and asynchronously across regions, in the open, following GitLab's values of transparency and open communication. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco Workplace: OnSite ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week. As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality. This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees. This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day. OUR SAN FRANCISCO OFFICE - Baseten HQ Campus - Up to 275 people onsite daily - Growing rapidly - Frequent visitors - ~24,000 square feet RESPONSIBILITIES Events and culture - Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates. - Own location-based programming for your building. - Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution. - Track budgets, contracts, and feedback to continuously improve quality and efficiency. Office operations and facilities - Serve as the first point of contact for employees and guests, creating a welcoming, professional experience. - Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs. - Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs. - Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements). - Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably. - Identify and implement process improvements that reduce friction and increase reliability. Space and workplace logistics - Support new hire onboarding logistics, including workspace setup. - Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments. - Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement. - Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed. REQUIREMENTS - 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role. - Strong vendor management skills, including working through issues quickly and professionally. - Excellent organizational habits and follow-through, with comfort juggling multiple requests at once. - Experience bringing people together and creating space for culture in a rapidly changing environment. - High attention to detail and pride in running a tight, welcoming office. - Clear written and verbal communication skills. - Calm under pressure, adaptable, and proactive about solving problems before they escalate. - Availability and interest in being onsite in our San Francisco HQ five days a week. - Availability to accommodate early or late hours as needed for event production and onsite coordination. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. About the job Our client is seeking motivated and results-driven individuals to join their team as a Business Development Executive. In this role, you will be responsible for promoting skin care brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions. Key Responsibilities Develop and execute effective sales strategies for products to achieve sales targets Build and maintain relationships with healthcare professionals and clients Conduct product demonstrations to showcase the benefits and features of medical aesthetic products Provide clients with product information, including usage instructions and safety precautions Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues Key Requirements Proven experience as a sales representative in the medical industry In-depth knowledge of medical aesthetic products, including their use, benefits, and potential side effects Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to build and maintain strong relationships with healthcare professionals and clients Results-driven mindset with a proven track record of meeting and exceeding sales targets Ability to work independently and as part of a team Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: Remote, Canada; Remote, Israel; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer on GitLab’s Vulnerability Management team, you’ll help build the core security workflows that GitLab Ultimate customers use to triage, prioritize, and act on vulnerabilities. You’ll work primarily in Ruby on Rails on backend systems, including security dashboards, vulnerability reports, and ingestion pipelines. You’ll take ownership of well-defined projects, solve technical problems with support from experienced team members, and collaborate with other engineers. You’ll also have opportunities to contribute beyond the backend when the work requires it. You will join a fullstack team, working together with product managers, designers, and frontend engineers to solve problems across the Vulnerability Management domain. What you’ll do Develop and maintain backend features for GitLab’s vulnerability management workflows. Confidently ship features and improvements with minimal guidance and support from other team members; collaborate with the team on larger projects. Help improve the performance, reliability, and scalability of security data ingestion and reporting systems. Collaborate with frontend engineers and contribute across the stack when needed. Work with engineers across security teams as vulnerability data and workflows come together in Vulnerability Management. Collaborate with Product Management and Product Design to maintain a high bar for quality Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment Conduct code reviews within our Code Review Guidelines and ensure community contributions receive a swift response Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions Participate in on-call rotations to assist troubleshooting product operations, security operations, and urgent engineering issues. What you’ll bring Experience building and maintaining backend applications with Ruby on Rails. Experience delivering and maintaining software systems as part of a larger engineering team. The ability to investigate technical problems, ask for context when needed, and work toward a practical resolution. Experience working with relational databases such as PostgreSQL. Clear communication and collaboration skills in a distributed team. An interest in learning from others, sharing knowledge, and growing your technical skills. Frontend development experience, including JavaScript or Vue.js, is helpful. Experience with Elasticsearch, graph databases, vulnerability management, application security, or related transferable skills is helpful. About the team The Vulnerability Management team develops the core security workflows that help GitLab customers triage and manage vulnerabilities. The team owns areas including the security dashboard, vulnerability reports, and ingestion pipelines, and serves as an important interface for security-related features across GitLab. The team is focused on moving beyond lists of findings toward workflows that help customers prioritize and coordinate remediation. You’ll collaborate asynchronously with a small, distributed group and with related security teams, including the Agentic Security Flows team. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - US About the Job: LaunchDarkly is seeking a Senior Backend Engineer to join our Experimentation team. The Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation. As a Senior Backend Engineer, you will design and operate the services that power this product, contribute to technical direction, and help deliver new functionality to customers. You will work closely with product managers, designers, data scientists, and engineers across LaunchDarkly to solve complex, data-intensive problems with meaningful customer impact. Responsibilities: Design, build, and operate scalable backend services and APIs that power LaunchDarkly’s Experimentation product. Own backend components across their lifecycle, including technical discovery, design, implementation, testing, deployment, monitoring, incident response, and continuous improvement. Build and evolve systems supporting experiment setup, event data ingestion, metric computation, results processing, and results presentation. Contribute to architectural decisions and technical proposals, making thoughtful trade-offs around scalability, reliability, performance, cost, and maintainability. Partner with product managers, designers, data scientists, and adjacent engineering teams to translate customer needs and product goals into reliable technical solutions. Collaborate with Data Platform, Warehouse Integrations, SDK, and other teams on shared data flows, services, and cross-team dependencies. Investigate complex production issues, identify root causes, and implement durable fixes. Improve observability, testing, deployment safety, operational processes, and the reliability of the systems you build. Participate in the team’s on-call rotation and take ownership of production systems in a you-build-it-you-run-it culture. Support teammates through thoughtful code reviews, design reviews, knowledge sharing, and informal mentorship. Qualifications: 6+ years of professional software engineering experience, including significant experience building and operating backend services in production. Fluency using AI tools in software engineering workflows, including the judgment to direct, evaluate, and validate AI-generated output. Experience designing and delivering customer-facing systems that are scalable, reliable, observable, and maintainable. Strong programming experience in Go or a comparable backend language such as Python, Rust, or C++. Our team is using Go. Experience with distributed systems, event-driven architectures, data pipelines, APIs, data modeling, or data-intensive services. Familiarity with analytical, operational, or warehouse data stores such as ClickHouse, Postgres, Snowflake, Redshift, BigQuery, Databricks, or equivalent technologies. Experience diagnosing production issues and improving system reliability through metrics, logs, traces, alerting, and other observability practices. Experience working in a cloud environment and with infrastructure-as-code or equivalent deployment and operations tooling. Ability to take an ambiguous problem from discovery and scoping through design, implementation, launch, and ongoing operation. Clear, thoughtful communication and a collaborative approach to working with technical and non-technical partners. Experience with experimentation, A/B testing, analytics, data platforms, or similarly data-intensive products. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote Roles - EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge. A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks. You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions. What You’ll Be Doing Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure. Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented. Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation. Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues. Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation. Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings. Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions. Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation. Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally. What We Look For In You Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure. Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization. Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements. Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk. Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action. Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes. Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting. Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders. Proven ability to influence geographically dispersed teams and senior stakeholders. Nice to Haves Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East. Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies. Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are seeking a Senior Accountant to join the team responsible for the accounting for Hasbro's global network of licensees across categories such as merchandising, publishing, digital gaming, casino, and location-based entertainment. Reporting to the Senior Manager, Royalties, you will own core royalty accounting, close, and control activities — and, just as importantly, help build a stronger, more efficient way of running them. This is a role for a strong accountant who is not content to run the process as-is. We are actively modernizing how royalty accounting works — strengthening controls, simplifying processes, and raising the bar on accuracy and efficiency — and you will be a driving force in that effort. Success in this role means seeing a manual, repetitive, or fragile process and making it better, pairing that instinct with disciplined, reliable execution. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will Do as a Senior Accountant: Own royalty accounting, close, and reconciliations — prepare and review journal entries, account reconciliations, and month-end and quarter-end close activities, ensuring royalty revenue and associated balances are recorded completely, accurately, and on time. Strengthen controls and process — build, improve, and stand behind the controls and checks that keep royalty accounting accurate and well-documented, closing gaps and making the process more reliable quarter over quarter. Drive continuous improvement and lean process change — actively identify manual, repetitive, or fragile steps and redesign, automate, or streamline them; measure the impact and make the improvement stick. Account for licensee guarantees and overages — ensure minimum guarantees, overages, and related true-ups are tracked, calculated, and recorded accurately, and that issues are surfaced and resolved. Partner across the business — work closely with the offshore royalty operations team, Finance, Legal, and business partners to keep royalty accounting aligned to operational reality and to move issues to resolution. Support audits — prepare documentation and respond to internal and external auditor requests, and help ensure the control environment holds up to scrutiny. Read and apply contract terms — review licensing agreements and amendments to ensure royalty accounting reflects the terms of the deal, partnering with Technical Accounting on complex judgments. Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves. What You Will Bring: Bachelor's degree in Accounting; Certified Public Accountant (CPA) designation preferred. Minimum 3 years of public accounting and/or public company experience; Big Four experience preferred. A genuine bias toward continuous improvement — demonstrated success identifying a manual or inefficient process and redesigning, automating, or streamlining it, with measurable results. Strong working knowledge of US GAAP and internal controls / Sarbanes-Oxley concepts. Comfort and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort. Experience reviewing and interpreting contracts; knowledge of the licensing industry or royalty accounting is a plus. Proficiency with Microsoft Excel; experience with SAP and BlackLine preferred. Ability to succeed in a fast-paced, high-pressure environment and meet deadlines. Excellent communication skills and the ability to learn and adapt in a dynamic environment. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $85,600 — $128,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are seeking a skilled and motivated Lead Field Application Engineer to lead the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves onsite visits to customer facilities, data collection, lab-based simulations, leading the planning and execution demos, managing deployment projects, acceptance testing and leading solution integration. This position requires commitment to maintaining the highest standards, operational leadership, technical expertise, problem-solving skills, and a customer-centric approach.   WHAT YOU'LL DO - Lead the deployment and implementation of humanoid robot solutions at customer locations. - Plan, organize, and supervise on-site Proof of Concept (PoC) and Pilot projects, both short and long-term. - Integrate technical development activities into the overall deployment project, working closely with technical leaders to manage delivery risks. - Supervise visits to customer facilities to gather data, assess requirements, and ensure successful integration of robotic systems. - Supervise the construction and use of test environments in our lab for reliability and performance testing. Define lab test and site acceptance testing strategies. - Lead and supervise product demonstrations in the lab for customers, investors, and internal stakeholders. - Represent the company at expos and industry events, delivering live product demos. - Manage and coordinate the testing of different product releases, ensuring timely delivery to customer sites. - Oversee solution integration in customer facilities, ensuring seamless operation. - Prioritize product data and customer feedback; coordinate implementation of improvements to product performance and deployment efficiency. - Prioritize, plan and supervise minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support. - Collaborate with engineering, product development, and customer support teams to lead optimizations to deployment strategies. - Support key go to market activities working closely alongside our Business Development teams, including customer use case analysis and solution development.   WHAT WE'RE LOOKING FOR - Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification. - Experience with leading projects in robotic solutions, automation systems, or related technologies. - Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance. - Experience managing concept/pilot projects and deployment processes. - Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently. - Excellent organizational and communication skills to coordinate with internal teams and customers. - Ability to work independently and adapt to dynamic environments. - Ability to build effective working relationships with customers, including senior stakeholders and operations staff - Ability to lead and coach others - Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approximately 40% travel. PREFERRED QUALIFICATIONS - Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment. - Familiarity with software integration and sensor-based automation. - Experience with CAD modeling, 3D scanning, or digital twin technology. - Experience with commissioning or acceptance testing - Experience with automation business case development. - Experience working in complex operational environments - Ability to deliver engaging presentations and live demonstrations to diverse audiences. WHAT WE OFFER - Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources. - Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays. - 401(k) retirement plan with 4% employer match. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives. For this role in Massachusetts, the expected base salary range is $130K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.

Location: European Union; Ukraine Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting. You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered. Responsibilities - Design, build, and maintain dbt models (staging, core, marts) based on business needs - Develop scalable SQL transformations and ensure efficient, cost-effective query performance - Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability. - Create and maintain documentation for datasets, data lineage, business logic, and transformation rules - Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness - Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models - Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting - Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization - Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making Requirements - Strong SQL experience with a deep understanding of analytical modeling concepts - Hands-on experience with dbt (models, tests, docs, macros) - Experience working with cloud data warehouses such as BigQuery or ClickHouse - Understanding of data modeling patterns - Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD) - Experience with data quality frameworks or implementing validation logic - Ability to translate complex business processes into clean analytical datasets. - Strong documentation skills and attention to detail - Experience collaborating with cross-functional teams and supporting analysts with reliable data - Knowledge of Python is a plus (but not required) Nice To Haves - Experience with orchestration tools (Airflow, Dagster) - Experience working with marketing, product, or billing datasets - Exposure to metric layers, semantic layer design, or BI governance - Basic understanding of observability tooling (Grafana, Prometheus, ... ) - Experience optimizing BigQuery costs or ClickHouse performance LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic trains and serves Claude across multiple cloud providers and accelerator platforms. The Platform Portability team owns the abstractions, tooling, and deployment infrastructure that make this possible without every engineering and research team needing to become experts in different clouds. As an engineer on Platform Portability, you'll design and build the systems that let us bring up new capacity, ship our platform to cloud provider platforms & marketplaces, and move workloads between providers with confidence. You'll work closely with our cloud partners on capabilities we need that don't exist yet, and with internal Compute, Inference, and Security teams to make "which cloud is this running on?" a question most engineers at Anthropic never have to ask. Your work directly determines how quickly and reliably we can put safe, frontier AI in front of users — wherever they are. What you'll do Our work splits into two workstreams, and we need your help across both. Portable infrastructure. We build the provider-agnostic abstractions for storage, messaging, and connectivity that let Anthropic's systems run on any cloud, and they have to hold up at the scale of frontier model inference. You'll design and build those abstractions, plus the tooling that lets internal teams provision, configure, and operate services across clouds through one consistent interface. You'll also hunt down the provider-specific assumptions hiding in our codebase and set the patterns that keep new ones from creeping in. Claude on partner clouds. We ship Claude onto third-party cloud platforms, and every launch has to be repeatable. You'll own that delivery end to end, including the build, release, and validation pipelines behind it. You'll work directly with engineering teams at our cloud partners and internal infrastructure stakeholders to land the features we need, debug platform issues, and influence their roadmaps. Expect to go deep on native integrations with each provider, and to do the cross-cutting work that keeps our platform consistent across all of them. Across both, you'll shape how the rest of Anthropic builds for multiple clouds. You'll review designs with cloud-portability implications, mentor engineers across the org on multi-cloud patterns, and bring internal stakeholders into alignment through clear writing and conversation. You'll also take your turn in the on-call rotation, and you'll design the postmortems, runbooks, and incident response that help us never fail the same way twice. You might be a good fit if you: Have a minimum of 8 years of practical experience building and operating production distributed systems Own large-scale infrastructure systems and lead ambiguous, cross-team technical projects from design through production Run the same production workload across multiple cloud providers, including the migration or abstraction work that made it possible Understand how cloud IAM models and networking primitives (VPC peering, private connectivity, service mesh) differ across providers Write production code in at least one general-purpose programming language (e.g., Python, Go, or Rust) Work confidently with Kubernetes and Infrastructure as Code (e.g., Terraform, Pulumi) Understand ML infrastructure and supporting interconnects Ship software through hyperscaler marketplaces or managed-model platforms Bring a background in security, compliance, or data residency for regulated or sovereign cloud environments Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice