Location: San Francisco; New York
ABOUT THE TEAM
OpenAI Academy is an AI literacy initiative dedicated to ensuring the benefits of AI are widely shared. Our programs help individuals and organizations build AI fluency, explore real-world applications, and use AI responsibly to solve problems.
Academy delivers in-person and virtual learning experiences in partnership with mission-aligned organizations. We create hands-on, accessible programs for audiences with different goals, contexts, and levels of experience. To date, over 4 million people worldwide have engaged with our content online, and thousands have attended our in-person events.
ABOUT THE ROLE
We’re seeking an experienced, highly self directed Learning Designer & Content Developer to create and test AI training for OpenAI Academy’s in-person and virtual programs. You’ll work with Academy leads and subject-matter experts to produce training packages from agreed-upon briefs, incorporate feedback, and meet delivery timelines. OpenAI will set program priorities and retain final approval of curriculum, content, and delivery standards. This is a contractor position.
IN THIS ROLE, YOU WILL:
Learning Design & Content Development
- Personally develop complete training packages, including polished, brand-aligned slide decks; speaker notes and concise live facilitation cues; demonstration scripts and prompts; realistic sample files; participant exercises and handouts; and facilitator preparation materials.
- Design practical learning experiences for virtual and in-person delivery, with clear learning objectives, realistic timing, transitions, prompts, participant practice, and fallback plans.
- Adapt examples, language, pacing, setup instructions, and practice activities to participants’ roles, goals, digital confidence, and AI experience. Design clear support for beginners and meaningful extensions for experienced participants, with useful outcomes learners can apply to their own lives or work.
- Work with subject-matter experts and Academy leads to turn complex product and policy concepts into clear, accurate, and usable instruction.
Curriculum Development & Maintenance
- Create reusable templates and document agreed design standards and production practices. Keep source materials organized, current, and clearly versioned so facilitators and partners can find approved materials.
- Develop agreed training packages from initial brief through review, rehearsal, final handoff, and subsequent updates. Keep slides, guides, prompts, exercises, and supporting assets aligned as the training evolves.
- Keep assigned training materials up to date as product capabilities, interfaces, and access requirements change. Update affected slides, prompts, demos, exercises, and facilitator guides, and retest workflows before delivery.
Facilitation & Trainer Support
- Pilot new trainings, lead rehearsals, and facilitate selected sessions to test materials and model effective delivery.
- Develop materials and support pilots to extend and improve Academy’s existing facilitator training pathway under the Academy team’s direction.
- Prepare and coach Academy and partner facilitators to use the materials through rehearsal and feedback, following OpenAI-approved guidance on accuracy, inclusion, safety, and participant experience.
Instructional Quality & Continuous Improvement
- Create lightweight learning-assessment and participant-feedback approaches that reveal whether programs are understandable, relevant, and actionable.
- Use rehearsal findings and participant and facilitator feedback to recommend and implement revisions to materials and delivery guidance.
- Build and rehearse demonstrations in the intended delivery environment. Verify prompts, outputs, timing, account and feature requirements, and screen readability; prepare realistic sample data, setup and reset instructions, and fallback outputs where needed.
Cross-Functional Collaboration
- Work closely with Academy program leads, trainers, subject-matter experts, and relevant Global Affairs, Product, Customer Education, Communications, and partner teams.
- Coordinate reviews at agreed milestones, resolve content and usability issues, and submit materials for OpenAI’s final approval.
WHAT SUCCESS LOOKS LIKE
- Complete, tested training packages are delivered on schedule, meet Academy’s requirements, and enable facilitators to run engaging sessions without extensive clarification or undocumented knowledge.
- Participants can complete the intended activities and apply what they learned; audience adaptations reflect their needs while preserving the agreed learning objectives.
- Academy leads can delegate training development from an agreed brief, with focused review at key milestones and final approval by OpenAI.
- Rehearsal observations and participant and facilitator feedback lead to specific improvements, and materials remain current as products and audience needs change.
WE’RE LOOKING FOR
- Demonstrated experience in learning design, instructional design, adult learning, customer education, educator development, or a closely related field.
- A portfolio of complete training programs you personally designed and produced, including presentation materials, facilitator guidance, practical exercises, and demonstrations. Be prepared to explain your contribution, what changed after testing, and how other facilitators used the materials.
- Strong live facilitation skills and the ability to rehearse and deliver practical learning sessions for audiences with different levels of experience, confidence, and familiarity with AI.
- Strong hands-on proficiency with ChatGPT and AI-assisted workflows, including the ability to independently build, troubleshoot, and explain practical demonstrations for nontechnical audiences.
- Strong writing, editing, and slide-development skills: you make complex material clear, accurate, and actionable, and create polished, accessible materials that follow brand guidelines.
- Experience verifying product claims and updating instructional materials as capabilities, interfaces, and access requirements change.
- Experience managing content versions, incorporating stakeholder feedback, and delivering multiple training projects against agreed briefs and timelines.
- Sound judgment, attention to detail, and comfort operating in a fast-moving environment with evolving priorities.
- A commitment to accessible, inclusive learning and enthusiasm for OpenAI Academy’s mission.
PREFERRED EXPERIENCE
- Designing AI literacy, digital-skills, workforce, public-interest, or technology-learning programs.
- Adapting learning experiences for different communities, sectors, languages, or cultural contexts.
- Coaching facilitators, developing train-the-trainer resources, or supporting delivery through partners at scale.
- Using lightweight assessment, field observation, or performance evidence to improve instruction.
POTENTIAL EXPANSION AREAS
Additional work may be agreed upon with Academy leads based on program needs and contractor capacity, including:
- Translation and localization systems for Academy materials.
- Support for facilitator assessments, field observation, and quality sampling using OpenAI-approved readiness criteria, with qualification decisions retained by OpenAI.
- Additional learning-assessment tools and impact-measurement support.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions.
As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine.
_______________________________________________________________________
WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE
- Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle.
- Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap.
- Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right.
- Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency.
- Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment.
- Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy.
_______________________________________________________________________
RESPONSIBILITIES
- Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins.
- Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months).
- Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders.
- Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send.
- Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience.
- QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs.
- Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy.
- Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early.
- Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track.
- Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving.
_______________________________________________________________________
QUALIFICATIONS
- Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion.
- Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion.
- Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring.
- Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement.
- Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy.
- Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms.
- Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners.
- Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition.
- Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap.
FIRST 90 DAYS
- Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send.
- Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team.
- Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving.
ONE YEAR OUTLOOK
- Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages.
- Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs.
- Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$160,300– CA$229,000 base
United States: $115,500 – $165,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Humanoid Robot AI Data Collector, you will teleoperate humanoid robots and follow well-defined procedures to generate high-quality datasets used for training advanced AI models. You will work hands-on with physical robots using on-site tools and interfaces—such as the Universal Manipulator Interface (UMI)—to execute structured tasks and capture precise data. A significant part of the role involves annotation and labeling, requiring strong focus, accuracy, and pride in craftsmanship.
This role is for individuals who thrive in a fast-moving, team-oriented environment; who take ownership, communicate openly, and embrace continuous learning. No technical background or formal education is required; full training is provided. This is a fully on-site role, working hands-on with robots and on-site systems such as UMI, and may involve periods of standing, regular movement, and interaction with physical hardware.
This position is a permanent night shift, with working hours of 10:30 pm - 6:30 am, and may require occasional travel in line with business needs.
WHAT YOU'LL DO
- Teleoperate humanoid robots with consistency, precision, and a strong sense of ownership over data quality.
- Perform on-site data collection using tools such as the Universal Manipulator Interface (UMI).
- Capture and organise multimodal data (e.g., video, motion trajectories, task logs) with high accuracy and attention to detail.
- Annotate and label data following strict guidelines, treating the work as a high-skill technical discipline.
- Identify anomalies or issues proactively and escalate or solve them at the lowest responsible level.
- Suggest improvements to workflows, processes, or tools—everyone contributes to process design.
- Maintain clear, transparent documentation of progress and dataset quality.
- Move with urgency and focus, ensuring timelines and daily goals are met.
- Communicate openly with team members, sharing feedback and observations across functions.
- Collaborate respectfully and positively with teammates, helping create a supportive and high-performing culture.
WE'RE LOOKING FOR:
- No formal technical education required — full training will be provided.
- Comfortable using computers and digital interfaces.
- Exceptional attention to detail and ability to follow precise instructions.
- Strong time management, urgency, and reliability in meeting daily/weekly targets.
- Ability to maintain focus and high-quality output during repetitive tasks.
- Proactive mindset — willingness to take initiative without waiting for direction.
- Clear, transparent communication skills for reporting findings and collaborating with the team.
- Commitment to iterative learning, continuous feedback, and constant improvement.
- Interest in robotics, AI, or emerging technologies is welcome but not required.
WHAT WE OFFER:
- 30+ days time off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote, Canada
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#Canada
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Sr Manager, Customer Support
Key Duties and Responsibilities
Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application.
Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities.
Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation.
Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers.
Effectively use and search the knowledge base, consistently contributing new or updated superior quality content.
Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content.
Works to frequently exceed established service delivery guidelines and key performance indicators.
Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes.
Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system.
Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need.
Skills and Qualifications:
Understand the business processes and practices within a long-term care or medical facility.
Formalized approach to problem-solving, certification in RCA an asset .
Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences.
Energized and motivated by a fast paced, dynamic, high demand working environment.
Demonstrated ability to multi-task, prioritize, and manage customer expectations.
Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them.
A patient and active listener who is detail-oriented.
High level of customer focus and empathy.
Prior experience using the PointClickCare application is required.
Required Experience
Experience using/supporting PointClickCare
1-2 years practical experience supporting and trouble-shooting web-based software applications
Experience using diagnostic tools to help resolve customer issues
Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities
Bachelors Degree or post-secondary schooling is preferred
#Remote
#MG-LI1
#US
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$65000- $72,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Задачи:
— Design, build, and maintain data infrastructure and pipelines spanning both batch and real-time / streaming workloads, contributing to architectural decisions along the way
— Build and maintain scalable, efficient, and reliable ETL/ELT pipelines using languages and frameworks such as Python, SQL, Spark, Flink, Beam, or equivalents
— Work on real-time or near-real-time data solutions (e.g. CDC, streaming, micro-batch) for use cases that require timely data
— Partner with data scientists, ML engineers, analysts, and product teams to understand data requirements, define SLAs, and deliver coherent data products that others can self-serve
— Establish data quality, validation, observability, and monitoring frameworks (data auditing, alerting, anomaly detection, data lineage)
— Investigate and resolve complex production issues: root cause analysis, performance bottlenecks, data integrity, fault tolerance
— Document data flows, data dictionaries, architecture patterns, and operational runbooks
Требования:
— 5+ years of experience in data engineering (or similar) roles
— Strong experience in ETL/ELT pipeline design, implementation, and optimization
— Deep expertise in Python and SQL writing production-quality, maintainable, testable code
— Experience with large-scale data warehouses (e.g. Databricks, BigQuery, Snowflake)
— Solid grounding in software engineering fundamentals, data structures, and systems thinking
— Hands-on experience in data modeling (dimensional modeling, normalization, schema design)
— Experience building systems with real-time or streaming data (e.g. Kafka, Kinesis, Flink, Spark Streaming), and familiarity with CDC frameworks
— Experience with orchestration / workflow frameworks (e.g. Airflow)
— Familiarity with data governance, lineage, metadata, cataloging, and data quality practices
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Design at Anthropic sits at the intersection of craft, research, and product intuition. We're a small team working on products that millions of people use daily—and on interactions that don't have established conventions yet.
Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real-time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity.
We're looking for designers who ship fast and stay in motion—people who would rather get something in front of users this week than perfect it for a month. You're excited to question fundamental UI assumptions and invent patterns that feel native to AI, and you're already using tools like Claude Code to extend what you can build. You pay attention to where model capabilities are heading, not just what Claude can do today, and you find ways to keep caring about the pixels, the copy, and the edge cases while shipping quickly.
Key responsibilities
Collaborate with product managers, engineers, AI researchers and other stakeholders to define product vision, strategy and roadmaps, and play an active role in shipping.
Understand the technical architecture of our products and define primitives for new capabilities.
Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows
Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology
Comfortable in code, design, prototypes, and learning new ways to communicate ideas and concepts
Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment
Minimum qualifications
Experience designing and shipping complex workflows, enterprise/B2B SaaS, developer tools, or API products end-to-end
Proven track record of executing end-to-end on large and complex products, or a series of products, in ambiguous environments
A portfolio demonstrating user-centered design thinking and polished UI craftsmanship
Proficiency with modern design and prototyping tools, such as Figma
Experience using AI tools such as Claude Code as a creative partner in your own design practice
Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority
Preferred qualifications
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
What the Role Is
As the CS Enablement Program Manager, you’ll be the business owner of the systems that make both our human agents and AI agents effective, starting with the quality and integrity of the knowledge they rely on. As a highly autonomous, high-judgment IC, you’ll build and continuously improve the knowledge base, SOPs, training, and AI-powered workflows that underpin Customer Support across Babylist and Babylist Health. You’ll bring deep operational rigor and a strong understanding of how AI is changing customer support—using the technology in your own work while designing systems that make it more effective across the organization. This is a greenfield opportunity to build the CS Enablement function at a tech-first consumer company: identifying where knowledge, policies, and workflows break down, and partnering across CS, BizOps Tech, Product, and Analytics to build a support system that gets smarter and more reliable as we scale.
Who You Are
Deep expertise in Support Operations, Enablement, or Knowledge Management
: you've owned documentation, workflows, and operational strategy in high-volume environments.
Can build and manage a knowledge base from scratch
(Zendesk, Gladly, Help Scout, Notion, Guru, or similar), organizing content and maintaining accuracy at scale so both humans and AI systems can use it effectively.
Can design for a hybrid AI-agent and human-agent support organization
: structuring content for AI consumption, writing effective prompts, evaluating output quality, and calling the line between what's automated and what stays human-owned.
Can write clear, usable SOPs
for complex, multi-step, or edge-case scenarios, and know when to automate them instead.
Can build and deliver training that actually changes how people work
: onboarding, process rollouts, tool adoption, AI workflow enablement.
Strong analytical instincts
: you can read support data (ticket trends, contact drivers, resolution times) and turn it into decisions about what to fix, automate, or rebuild.
Comfortable being the first person to do this job.
This space doesn't have an established playbook in customer support yet, you'll be creating it.
Effective cross-functional partner
who can work with BizOps, Product, Analytics, and engineering-adjacent teams to drive real change, not just executing within your own lane.
Demonstrated track record of using AI to do your own work better
. At Babylist every team uses AI daily. You're already using it daily to move faster and improve your output, and have real opinions about when it works and when it doesn't.
How You Will Make An Impact
Build the CS Enablement program from the ground up: create the systems that keep agents (human and AI) current on knowledge base, training, and copilot content as product changes accelerate.
Move support operations from AI-assisted to AI-native: rebuild workflows, documentation, and training so AI is the default operating model.
Build and maintain the knowledge base that serves as the source of truth for both AI systems and human agents, structured for AI consumption and kept accurate as products and policies evolve.
Close existing content gaps and continuously identify how to reduce unnecessary escalations and drive meaningful improvement in chatbot coverage and resolution rate.
Lead the implementation of an AI copilot and bring usage to 90%+ of agent interactions by making the copilot genuinely useful (better source material, better prompt design).
Build agent confidence through scalable training that teaches people when to trust AI, when to override it, and how to give feedback that improves it.
Create SOPs for complex scenarios so cases get handled consistently, audit and streamline fragmented workflows, and design new processes with AI built in from the start.
Partner with the CS Analyst to identify top contact drivers and documentation gaps, then act on them.
Establish feedback loops with frontline agents so the system keeps improving instead of just when someone notices a problem.
Why This Role
You'd be defining a role that doesn't have a template yet.
"AI-native CS enablement" isn't an established discipline in customer support. You won't be applying someone else's playbook, you'll be writing it.
The foundation is still forming, and that's the opportunity.
Most of the knowledge base, SOPs, and AI workflows don't exist yet, so the systems you build become how the org operates for years.
You'll have real influence on the roadmap, not just execution against it.
You're setting the agenda with BizOps Tech, Product, and Analytics on what gets fixed, automated, and rebuilt next.
Your success is directly visible in the numbers that matter to the business
: chatbot deflection, copilot adoption, CSAT. This isn't a support role in the background, it's core to how CS scales.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$140,000 to $170,000
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
5 Weeks of paid vacation
Sick Leave Compensation
5 Paid Uncertified Sick Days
2 weeks fully paid w/ medical certificate, additional
4 weeks paid at 80% salary rate
Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Meal Vouchers (CZK 220 per working day)
Annual Prague Travel Card (Lítačka)
Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. As an Engineering Manager at Wrike, you will lead a cross-functional team to deliver high‑impact product and platform initiatives. You’ll combine strong technical acumen with people leadership, process excellence, and product thinking to drive timely and measurable business outcomes. In this role, you will own results end‑to‑end – from discovery and planning through execution, rollout, and continuous improvement – while helping your team grow and do the best work of their careers.
Your Impact:
Go beyond formal execution by shaping and building product experiences that matter to customers, using metrics (e.g., customer value, adoption, reliability, and quality) to measure impact.
Own projects end‑to‑end: discovery and solutioning in partnership with product and design, planning and sequencing, execution, release preparation and launch, post-release follow-ups and maintenance.
Partner with product to define, communicate, and track team goals/OKRs aligned with product and company strategy.
Make thoughtful prioritization and trade‑off decisions between scope, quality, and speed.
Lead planning, estimation, and phased rollouts for large, cross‑functional projects and customer‑impacting changes.
Improve how the team works by evolving processes, tools, and collaboration patterns, including using AI/automation to increase efficiency and value.
Partner closely with Product Management and Design as part of an effective “triad” to deliver customer‑centric solutions.
Your Qualifications:
5+ years of relevant industry experience (engineering, technical leadership, and/or management).
3+ years of management experience, including leading cross‑functional teams.
Proven track record of delivering measurable results (e.g., business impact, customer satisfaction, technical metrics (improved performance, reliability, quality, etc.), delivery metrics (team throughput, etc.).
Experience giving direct, timely feedback and handling difficult conversations with clarity and empathy.
Solid engineering background with the ability to “speak the language” of engineers, review designs, ask the right technical questions and challenge decisions and estimations.
Experience with planning, prioritization, and execution of complex customer-facing projects.
Strong written and verbal communication skills; able to tailor messages to both technical and non‑technical audiences.
Experience in setting team goals and using metrics to manage and improve team performance.
Strong track record in coaching, career development, and performance management.
Proficiency with agile development practices and iterative delivery.
Strong business and product sense: ability to connect technical work to customer value and company strategy.
Standout Qualities:
Demonstrated success hiring, developing, and retaining high‑performing engineers.
Examples of effective communication: presentations, roadmap updates, etc. – targeting the entire team or stakeholders.
Established practice of using data and analytics to make informed decisions and measure outcomes.
Proven ability to introduce process improvements, challenge the status quo, and drive innovation within constraints.
Hands‑on use of AI/automation tools to streamline workflows and increase team productivity.
Ability to influence without authority and build trust across engineering, product, design, and business stakeholders.
Team Dynamics:
You will lead a cross-functional team of software engineers and work in close partnership with a dedicated Product Manager and Designer as an integrated “triad.” You’ll collaborate regularly with other product teams, platform/service owners, and cross‑functional stakeholders across the organization. You’ll report to a senior engineering leader and be part of a broader engineering management community that shares best practices, learns from each other, and supports your growth as a leader.
Our Work Style:
Cross‑functional, collaborative environment with tight partnership between Engineering, Product, and Design.
Agile ways of working (e.g., iterative planning, frequent releases, continuous feedback loops).
Emphasis on clear communication of plans, status, and risks to stakeholders.
Strong focus on metrics to manage quality, reliability, and throughput, and to guide continuous improvement.
Encouragement to experiment, use AI/automation, and refine processes to maximize impact and developer experience.
Demonstrated total ownership and dedication: proactively drives initiatives from conception to results, takes responsibility for outcomes, and consistently follows through on commitments.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels.
Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates
Identify scenarios and conditions that the current configuration does not handle reliably
Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency
Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records
Diagnose and resolve workflow failures, enrollment errors, and automation conflicts
Improve lead-routing logic, sequences, and other Sales Hub automation
Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes
Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions
Support the remediation of existing records while avoiding duplication of work already completed
Implement monitoring and controls that identify data issues before they affect end users
Establish sustainable CRM hygiene and governance practices
Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels
Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance
Develop custom and multi-object HubSpot reports
Reduce the manual effort required to produce recurring reports
Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency
Assess which licensed HubSpot capabilities the client is not currently using
Evaluate potential enhancements based on business value, implementation effort, and organizational readiness
Provide clear recommendations on which capabilities should be adopted and which should be deferred
Configure approved enhancements and document what changed, why it changed, and how it should be maintained
Create and manage a prioritized, visible platform-optimization backlog
Investigate gaps between implemented automation and the benefits reported by end users
Distinguish between platform configuration, data-quality, process-design, and change-management issues
Remove adoption barriers caused by configuration or workflow design
Develop targeted enablement materials tied to specific platform and process changes
Support users through changes and reinforce consistent CRM practices
Help increase trust in HubSpot data, reporting, and workflows across the organization
Own an agreed backlog and report progress against established priorities
Coordinate priorities directly with client stakeholders with minimal oversight
Adapt plans as business priorities evolve throughout the engagement
Document configuration decisions, processes, and technical changes so platform knowledge remains with the client
Provide continuity and consistent platform ownership throughout the engagement
Coordinate effectively with Exadel’s existing distributed delivery team
What You Bring
Substantial hands-on HubSpot experience as an administrator or solutions consultant
Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing
Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment
Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards
Experience developing HubSpot reports and dashboards, including custom and multi-object reporting
Experience inheriting, stabilizing, and improving an existing HubSpot implementation
Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems
Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges
Experience maintaining and prioritizing an evolving CRM optimization backlog
Strong written documentation skills
Clear, direct, and confident stakeholder communication
Ability to work independently at a part-time allocation without significant day-to-day oversight
Availability to overlap regularly with US business hours and Exadel’s delivery team
Nice to have
Relevant HubSpot certifications
Experience supporting a multi-segment or multi-brand sales organization
Experience helping recover a CRM implementation that encountered adoption or data-trust challenges
Experience working with distributed or offshore delivery teams
Experience within consumer-facing or membership-based organizations
Exposure to high-volume, relationship-driven sales environments
Experience supporting organizational change and targeted CRM enablement
English level
Intermediate/Upper-Intermediate
Engagement Type:
Part-time
Allocation:
Approximately 20 hours per week, with increased availability during the initial stabilization period
Work Type:
Remote
Working Hours:
Regular overlap with the client’s US-based team and Exadel’s existing delivery team
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Singapore
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral AI is seeking an Applied AI Engineer focused on robotics deployment. You will take state-of-the-art AI models and make them work on real robots, in real environments, for real customers. This is a hands-on role at the intersection of machine learning and physical systems: you will own the path from model to deployed autonomy, working alongside robotics engineers, ML researchers, and systems engineers to deliver end-to-end autonomous solutions across diverse use cases.
WHAT YOU WILL DO
- Integrate AI models with robotic hardware, sensors, and embedded systems, bringing modern perception and language-driven capabilities onto physical platforms.
- Improve the robustness, reliability, and safety of robotic systems operating in real-world, unstructured environments.
- Test and validate algorithms in simulation and in real-world deployments, moving fluidly between the two.
- Analyze field data to improve model performance and system reliability, closing the loop between what happens on the robot and what happens in training.
- Bring up, tune, and debug the autonomy stack — localization, mapping, navigation, and perception — on real hardware, from sensor calibration to real-time performance.
- Develop and tune robot navigation behaviors — path planning, obstacle avoidance — so systems hold up in dynamic, cluttered, and partially observable environments.
- Diagnose failures end-to-end: mapping drift, localization dropouts, perception edge cases, timing issues — and fix them.
- Collaborate with robotics engineers, ML researchers, and systems engineers to deliver complete autonomous solutions for customer use cases, from prototype through production deployment.
- Build and maintain the tooling needed for deployment, monitoring, and continuous improvement of deployed systems.
ABOUT YOU
- Bachelor's, Master's, or PhD in Mechatronics, Robotics, or a relevant discipline (e.g. Computer Science, Electrical or Mechanical Engineering).
- Fluent in English with excellent communication skills.
- Strong software engineering in Python and/or C++: clean, readable, high-performance code; comfortable working in and improving production codebases.
- Knowledge of robotics frameworks such as ROS/ROS2.
- Experience with robot perception and state estimation: SLAM, localization and mapping, path planning, sensor fusion, or computer vision.
- Solid mathematical fundamentals — geometry, probability, and estimation — and the judgment to know when a hand-crafted algorithm beats a learned one.
- Familiarity with simulation tools and robotics development environments (e.g. Isaac Sim, Gazebo, or similar).
- Strong problem-solving skills and ability to work in interdisciplinary teams.
- Comfortable with the messiness of the real world: hardware quirks, edge cases, and field surprises don't scare you.
- Low-ego, collaborative, and eager to learn.
- Doesn't need roadmaps. Ships.
NICE TO HAVE
- Experience deploying ML models on embedded or edge hardware (GPU/NPU inference, quantization, real-time constraints).
- Hands-on experience with sensor modalities such as LiDAR, depth cameras, or IMUs, including calibration and time-synchronization.
- Exposure to VLM/VLA models or other foundation-model approaches for robot perception and control.
- Experience with navigation in GPS-denied or otherwise challenging environments, or with visual-inertial odometry.
- Working knowledge of established autonomy tooling — e.g. Nav2, SLAM Toolbox, Cartographer, RTAB-Map, or AMCL — and knowing when to build versus reuse.
- Experience with behavior trees, dynamic costmaps, or fleet-level navigation.
- Contributions to open-source robotics or ML projects.
- Experience with safety-critical or regulated deployment environments.
- Track record of success through personal projects, professional projects, or academia.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Additional languages
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Nantes, France
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE INBOUND SALES 🇫🇷 ROLE
We're growing our Inbound Sales team in France.
Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals).
You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers.
At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).
We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base.
What does make this role exciting :
- You will close deals every single day of the year, which is very stimulating!
- The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements
- You will help building the playbook of best practices to close deals in one shot
- You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members
- You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects
- We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market!
⭐ YOU WILL BE A GREAT FIT FOR THIS ROLE IF YOU:
- Have 1-2 years of experience in a Sales role including closing experience
- Have full working proficiency in French (C2 and above), and advanced level in English
- Are highly organized with exceptional follow-up skills
- Show a great balance between Active Listening and Assertiveness when interacting with your prospects
- Have natural empathy and are passionate about understanding and solving prospects' problems
- Have a positive attitude and ability to collaborate in a small team
- Have a desire to learn fast and make an impact from day 1
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: New York, New York; San Francisco Bay Area, California
Workplace: onsite
We build production AI systems for enterprises. We are an AI-first systems integrator and a Select-tier partner in Anthropic's Claude Partner Network, among the first integrators selected. The work is good. Most people have never heard of it.
That is the job.
We are looking for a marketer, first and foremost, who can tell the story of what we build in a way that actually travels, and who is comfortable enough with code to build simple tools that make that storytelling faster and sharper. Not an engineer who writes copy on the side.
What you will do:
Turn real engineering work into stories people share.
Sit close to the teams shipping AI systems for banks, healthcare companies, and PE-backed operators, and translate what they built into video, writing, and demos that travel
Own channels outright.
Write, publish, and measure across LinkedIn, YouTube, X, and whatever channel matters six months from now that does not matter today
Run experiments and kill the ones that lose.
Real budget and real autonomy, in exchange for showing your numbers
Build simple tools when it is faster than waiting on someone else.
A scraper that watches what our market is saying. A dashboard that shows which stories moved pipeline. A microsite for a launch
What we are looking for:
You have shipped things people used.
A campaign, a channel with a real audience, a launch, a tool. We care more about what you made than where you interned
You write well and you have a point of view.
You can hold attention for 90 seconds on video and 900 words on a page
You are genuinely interested in AI, not performatively.
You read the papers or you read the people who read the papers, and you have changed your mind about something in the last six months
You are comfortable around code.
Python or TypeScript at a working level. You use Claude Code, Cursor, or equivalent day to day, enough to build a simple tool yourself rather than wait on engineering
You are anywhere from your first job to a few years in.
If you are early, show us an internship where the bar was high and a portfolio with range
You are in New York or San Francisco,
or you will be
What we offer:
Base salary of $80,000 to $180,000 depending on level and location, plus performance bonus
401(k) profit sharing plan after probation period
Unlimited PTO policy
Medical, vision, and dental insurance
Direct access to the people building the systems and to the executives selling them. Small team, no layers between you and the work
A budget for tools, models, and experiments, with no approval chain under a threshold
Promotion tied to output, not tenure
How to apply:
Do not send a cover letter. Send three links: something you wrote, something you built, and something you posted that got a reaction. One paragraph on why the third one worked.
Then, two sentences on a company whose positioning you think is wrong and what you would change.
Location: Paris, France
Workplace: fully
⛵ About our Crew
Data is at a strategic turning point for us. Our ambition is clear: we want to turn Data into a real machine for product and business impact, rather than just a support team responding to requests.
You will join a Product organization of 6 PMs leading feature squads. As our
first dedicated Data Product Manager
, you will partner with
4 Data Analysts
to build and run our
Data Squad
, structured and operating just like a classic product squad.
Together, your mission is to move away from a "request factory" mindset. The goal? Ensuring the majority of the team's time is dedicated to high-impact initiatives with clear objectives, measurable outcomes (ROI, time saved, KPI uplift), and defined timelines.
🚤 The Role
This is a newly created position.
Reporting directly to Camille (VP Product)
, you will be embedded in the Data team as the dedicated Product partner for Louis (Head of Data). You will work daily with our Data Analysts to run their roadmap like a true product squad.
This role is at the crossroads: you are neither a Data Analyst nor a classic PM who merely writes tickets. You are the person who will bring Product thinking into Data.
🛟 What floats your boat
Strategy & Roadmap:
You lead the Data team's backlog. You receive requests, challenge them, extract the real business stakes, and make clear trade-offs so the Analysts work on the highest-value topics.
Product Methodology:
You drive topics in the right direction. We start with a
problem
(not a request): for whom, why now, how do we measure success? You systematically seek to evaluate post-delivery impact (Did this analysis change a decision?).
Hands-on Data Product (NAO):
You will be the Product Manager for NAO, our company-wide AI and Data assistant. NAO is a game-changer designed to democratize data access, enabling anyone at Click&Boat to query company data and make data-backed decisions on their scope. As PM, you will drive NAO's company-wide rollout and continuous improvement hands-on: analyzing chat replays, understanding usage, testing and refining prompts, gathering BU feedback, and shipping new features.
Enablement:
Please note, you are not here to tell the Analysts how to do their job.
Your role is to empower them to do their best work by providing: business context, the problem to solve, prioritization, and success criteria.
🧭 What you bring aboard
Data & Product Lover:
You are very comfortable with Data (without necessarily being an Analyst yourself) and have a true Product DNA.
Hands-on & Tech-savvy:
You possess genuine technical curiosity and a desire to dive deeper into AI. You're not afraid to get your hands dirty (prompting, pushing your first MRs, testing things yourself).
Business Partner:
You have that rare blend of sharp business understanding, product vision, and technical agility.
Assertiveness & Leadership:
This is a highly exposed role. You will need to challenge stakeholders, know how to say "no", push the Analysts, and confidently stand by your decisions.
Pioneer Spirit:
This is a brand new role for us. We expect you to build the position from scratch. You are comfortable with trial and error, navigating ambiguity, and you are eager to solve this organizational challenge that is so important to us.
🗺 The hiring journey
HR call with Talent Acquisition.
In-depth interview with Louis (Head of data) to discuss vision, team, and stakes.
Meeting with the team including a practical case to test your approach.
Final interview with Camille (VP Product) and Nicolas De Nayer (CTPO) to confirm overall fit.
🙌
Perks & Benefits
At Click&Boat, we believe that enjoying your work is essential. This is why Click&Boaters are provided with a stimulating environment and perks ensuring they are happy and efficient, and spend only high-quality time with co-workers.
Therefore, we offer:
Remote policy:
As a developer, you'll have the opportunity to embrace remote work with our remote-friendly policy. To foster team synergy and maintain strong connections, we request that developers come to our Paris houseboat for two consecutive days each month.
Competitive Salaries:
We believe in recognizing and rewarding the talent and dedication of our team members.
Professional Growth
: Beyond technical skills, we'll support your growth as a strategic thinker and decision-maker
Boating Perks:
We offer a free boat license.
Benefits:
Enjoy lunch vouchers (Swile), private insurance (Alan), and 5 extra days off.
🪝 Ready to come aboard?
If this opportunity sounds like your next adventure, hit the “apply to this job” button 🚀
This is a role for someone who wants to
build, challenge and make an impact
. You don’t need to have followed a traditional Data Product path, what matters is your Product mindset, your curiosity for Data and AI, your ability to navigate ambiguity, and your drive to turn problems into measurable outcomes.
Even if you don’t meet every requirement, you might still be a great match for us. We’d love to hear from you!
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset, the sea is open to all. 🌊
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe.
Our London based Security Engineering team is looking for a
Senior GRC Engineer.
You will be a part of our inclusive, collaborative global team responsible.
This is a London based position reporting directly to the Security Compliance Manager based in London.
About the Role
We're hiring a
Senior GRC Engineer
to help take DoorDash's compliance program from something people run to something the platform runs on its own. You'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself.
You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on.
This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen.
You’re excited about this opportunity because you will…
Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them.
Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them.
Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it.
Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need.
Partner with the Security Compliance Manager to shape and mature the global compliance program.
Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them.
Support development and refinement of security policies, standards, and guidance.
Mentor other members of the compliance team and help set the technical bar the rest of the function grows into.
Ensure policies are actionable, testable, and aligned to real-world controls.
We’re excited about you because you have…
6+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments.
Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role.
The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA.
Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them.
Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders.
Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective.
Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure.
Ability to influence and drive accountability across technical and non-technical stakeholders.
Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance.
Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working.
Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the
DoorDash blog
or at
www.doordash.com
.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
УдалённоseniorCanada; United States
ОфисUK, London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Brazil, Chile, Colombia
Singapore; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Dublin, Ireland
Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Nantes, France
ОфисNew York, New York; San Francisco Bay Area, California
Paris, France
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
