Location: United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a premier digital marketing agency specifically dedicated to the skilled trades and construction industry across North America. The team specializes in reinventing how contractors dominate their local markets by providing comprehensive services including web design, SEO, lead generation, and social media management. By bridging the gap between traditional blue-collar industries and modern digital strategy, they help businesses ranging from startups to multi-million dollar enterprises book more jobs and attract top-tier talent.
With a background rooted in the trades, this team speaks the language of their clients and delivers results through a proven three-tier growth system. As an established yet high-growth agency, they offer a collaborative environment focused on professional authority and tangible impact. They are passionate about pushing the industry forward, empowering contractors to become household names through innovative marketing tools and a stress-free, client-focused process.
Job Summary
Are you a visual storyteller who isn't afraid to get your boots dirty? This company is one of North America’s fastest-growing digital marketing agencies, specifically serving the hardworking men and women of the blue-collar trades. As the agency expands its footprint across 45 US states, we are looking for a dedicated Field Videographer & Post-Production Specialist to own the visual narrative for our American clients. You will spend your time on-site at busy job sites—capturing the grit and craftsmanship of tradespeople—and your downtime crafting high-impact social content and ad creative that drives real business results.
Key Responsibilities
Lead and execute all on-location video and photo shoots for US-based clients in the home services and trades industries.
Travel across the US mostly between California, Arizona, Vermont, Chicago, North Dakota and Virginia.
Manage "run-and-gun" production environments, including setting up lighting, capturing crisp audio, and directing subjects on-site.
Travel frequently to client locations across the United States to capture authentic, high-quality raw footage.
Own the end-to-end post-production process for your shoots, creating short-form reels, social media assets, and professional ad creative.
Collaborate remotely with the established Canadian media team to maintain brand consistency and production standards.
Maintain and organize all raw and finished assets to ensure a seamless handoff between field work and final delivery.
Requirements
Based in the United States with a valid right to work.
Proven experience in field videography, with a portfolio that demonstrates proficiency in both shooting and editing.
Mastery of professional editing software (Adobe Premiere Pro or DaVinci Resolve), including color grading and sound design.
Ability to travel frequently to various US states to meet client demand (two to three times a month)
A "proactive" mindset: You are comfortable working independently in the field and managing your own production schedule.
Strong communication skills and the ability to make clients feel comfortable behind the camera.
Willingness to complete a paid edit test as part of the screening process.
Nice-to-Haves
Professional photography experience.
FAA Part 107 Drone License and experience with aerial cinematography.
Ownership of a professional-grade camera and audio kit.
Previous experience working with blue-collar, construction, or home services brands.
Benefits
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Lebanon; Armenia; Jordan; India; Dubai, United Arab Emirates
We are looking for a
Talent Acquisition Specialist
to join us remotely on a 5-month fixed-term contract, covering a maternity leave.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Your role:
As a Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.
Your responsibilities:
1. Global Talent Acquisition
Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires.
Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.
Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.
Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.
Conduct first-round interviews to assess competencies, experience, and cultural fit.
Enhance the overall candidate experience by ensuring clear communication and smooth process flow.
Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.
2. ATS Migration
Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.
Train hiring managers and internal users on the new system and provide ongoing support after launch.
Ensure data accuracy and continuity of live recruitment processes throughout the transition.
Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.
3. Systems, Tools & Vendor Management
Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.
Coordinate with external vendors when required and provide feedback on system performance or tool suitability.
4. Global Mobility
Lead global mobility processes, including geographical relocations and departmental/internal moves.
Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.
Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.
Requirements
A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
4+ years of experience in Talent Acquisition within an international or fast-paced environment.
Strong experience managing end-to-end recruitment across multiple regions and levels.
Strong interviewing and assessment skills.
Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).
Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.
Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.
Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.
High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).
Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.
Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.
Comfort using data to track recruitment metrics, improve processes, and support decision-making.
Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.
High cultural awareness and ability to adapt communication across regions and seniority levels.
Experience in consulting, luxury, customer experience, or multinational environments.
Availability to join on short notice for a 5-month contract.
Strongly preferred:
Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).
Задачи:
— Организация, очистка и поддержание в порядке Excel-таблиц и баз данных
— Выявление дублирующихся записей, проблем с форматированием и несоответствий данных
— Подготовка, проверка и валидация информации для загрузки в CRM
— Помощь с картографированием территорий, зонами поездок и организацией географических данных
— Анализ рейтингов советников, информации по территориям и других операционных данных
— Генерация отчетов CRM и поддержание точных записей
— Отслеживание проектов, сроков и назначенных задач
— Поддержание точной документации, связанной с выставлением счетов
— Защита конфиденциальной информации и обеспечение целостности данных
— Изучение новых систем и поддержка дополнительных проектов с базами данных по мере необходимости
Требования:
— Внимательность к деталям и стремление к точности
— Опыт работы с Microsoft Excel и организацией данных
— Готовность изучать новое программное обеспечение и работать с несколькими приложениями
— Сильные организационные и аналитические навыки
— Способность самостоятельно управлять заданиями с коммуникацией о прогрессе и вопросах
— Надежность, профессионализм и умение управлять временем
— Опыт работы с Microsoft Office, Google Docs/Sheets и Outlook
— Среднее образование или GED и минимум один год соответствующего опыта или обучения; предпочтительно два и более года
— Опыт работы с CRM-системами, поддержкой баз данных или анализом данных приветствуется, но знание конкретных систем не обязательно
Условия:
— Полностью удаленная, частичная занятость
— Оплата от $20 до $23 в час в зависимости от опыта и местоположения
— Обучение предоставляется
— Работа под руководством директора по базам данных и IT
— Требуется надежное интернет-соединение, тихое рабочее место дома и совместимый компьютер с Windows
— Прием на работу возможен только в определенных штатах США: AL, AZ, FL, GA, ID, KY, LA, MI, MO, NC, OH, OR, SC, TN, TX, UT, WY
— Продолжение работы после переезда зависит от нового местоположения и не гарантируется
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
• Ensure the security of the company’s server, network, and cloud infrastructure. • Monitor and analyze information security events to detect attacks, scanning activity, anomalies, and unauthorized access attempts.
Research social media trends across platforms (Instagram, TikTok, YouTube Shorts, etc.). Find trending formats, hooks, storytelling styles, viral mechanics, and competitor content.
Location: Nairobi
Workplace: hybrid
Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com Kenya is a regulated online forex and trading services to clients in Kenya, acting as a compliant counterparty and providing onboarding, execution, and client support in line with CMA requirements.
The New Business Specialist (Client Acquisition and Retention) is responsible for guiding prospective and newly approved clients through the critical early stages of their trading journey. The role focuses on converting approved applications into active and engaged client relationships by removing onboarding friction, supporting account funding, introducing clients to the platform and guide clients on how to usebthe platform to place their trades.
Responsibilities:
The New Business Specialist will be responsible for delivering a smooth, responsive and commercially effective onboarding experience that helps new clients become confident and active users of Capital.com’s platform.
Manage the client journey from approved application through account funding, first trade and early-stage engagement, with an appropriate handover to the Premium Client Manager where relevant.
Proactively contact newly approved clients to welcome them, understand any barriers to activation and guide them through the next steps in their onboarding journey.
Support the conversion of approved applications into funded and active accounts by reducing friction, answering process and platform-related questions and coordinating the resolution of outstanding matters.
Introduce new clients to Capital.com’s platform features, trading tools, risk-management functionality and educational resources through clear and practical onboarding support.
Help clients build confidence in using the platform while ensuring all communications remain fair, balanced, accurate and within the boundaries of a non-advisory service.
Drive early client engagement and retention through proactive outreach, structured follow-ups and personalised communication that demonstrates Capital.com’s commitment to the client experience.
Identify clients whose onboarding has stalled or who have become inactive and conduct appropriate re-engagement and reactivation activity.
Identify clients who may benefit from a higher-touch relationship and coordinate an effective handover to the Premium Client Manager, where appropriate.
Maintain accurate and complete CRM records, including client interactions, onboarding status, follow-ups, activation progress and agreed actions.
Work closely with Compliance, Operations, Customer Support, Marketing and the Premium Client Manager to resolve client matters and improve the end-to-end onboarding experience.
Provide structured feedback on recurring client questions, onboarding obstacles, platform usage and reasons for non-activation to support continuous process improvement.
Support approved client webinars, platform demonstrations, seminars, events and other engagement initiatives where required.
Maintain a strong understanding of financial markets, competitor activity and Capital.com’s product and service offering.
Requirements:
1–2 years’ experience in client onboarding, customer success, account management, business development, sales support, or a related financial-services environment.
Bachelor’s degree or relevant recognised qualification in Commerce, Business Management, or a related field.
Eligibility to be appointed and registered as a CISI member and done CISI module one.
Good understanding of financial markets and an interest in online trading, including products such as FX, indices, equities, commodities and CFDs.
Excellent verbal and written communication skills, with the ability to explain platform features and processes clearly and confidently.
A commercially minded and client-focused approach, with the ability to balance activation outcomes, client experience and regulatory requirements.
Comfortable conducting proactive outbound client engagement by telephone, email and video call.
Strong organisational skills and the ability to manage a high-volume pipeline of clients, follow-ups and onboarding actions.
Ability to identify client needs and obstacles without providing financial advice or personalised trading recommendations.
High attention to detail and disciplined use of CRM and client-management systems.
Ability to work effectively in a fast-paced, regulated environment.
Fluent in English.
Nice to have:
Understanding of the Kenyan financial-services environment, retail investor behaviour and client conduct expectations.
Awareness of CMA expectations regarding fair client communication, financial promotions, non-advisory services and conduct risk.
Additional language skills would be beneficial but are not essential.
What will you get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 THE CHALLENGE
- Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically.
- At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting.
- We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes and training that allow our ~300 Care agents to manage them with confidence, and identifying where AI and automation can reduce manual load. As Alan accelerates across four countries, what you build in France gets replicated in Spain, Belgium, and Canada: your work doesn't stay local.
- This is not a pure legal role, and it is not a pure ops role. You handle regulatory cases, improve the processes that prevent them from recurring, and scale what works across countries. You will be embedded within our Operational Excellence team, working in close collaboration with Care Ops and the Corporate Unit.
👨🚀 MISSIONS
1/ Operational run (60%)
- Handle complex security incidents, GDPR cases, and legal complaints escalated from Care agents, including CNIL notifications (drafted in close collaboration with Legal and DPO, within the 72-hour regulatory deadline), account takeover situations, Level 2 and Level 3 complaints, and incoming legal mail
- Manage interactions with external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) with precision and within regulatory deadlines
- Own KPI monitoring and reporting for legal and security matters; organize yearly complaints reporting for Alan's Board; identify trends and escalate systemic issues to Product teams early
2/ Scalability: process, tools, and training (20%)
- Design and continuously improve workflows, escalation paths, macros, and help center content so Care agents can handle legal and security cases autonomously at L1 and L2
- Identify simplification and automation opportunities across legal and security operations, then collaborate with Care Ops and Product crews to deploy them, rather than solving each case manually
- Build and maintain training materials (case studies, Q&As, simulations), so Care Experts develop real judgment, not just process familiarity
- Ensure regulatory training completion across the team
3/ Globalization (20%)
- Translate processes, frameworks, and training materials built for France into resources that Care and Legal/Compliance teams in other countries can adopt
- Coordinate actively with counterparts in other countries to share learnings, align on best practices, and anticipate regulatory divergences
- Build shared resources so that when a new country goes live, the Care Legal & Security function isn't starting from scratch
To deliver on those missions, you will:
- Support Care Experts participating in the Legal & Security taskforce: build their judgment on complex and ambiguous cases, be the primary escalation reference for Care agents facing difficult legal or security situations
- Collaborate with the Corporate Unit Lead and Care Ops to shape the Care roadmap on legal and security topics; translate regulatory constraints into executable processes and surface operational insights that should inform policy or product decisions
⭐ YOU'LL EXCEL IN THIS ROLE IF YOU:
- Deliver reliably on high-stakes, deadline-driven cases with a real member-centric mindset
- Have at least 1-2 years of experience in one of the following: GDPR / privacy operations, legal complaints handling in a regulated sector, or compliance ops in fintech, insurtech, or health
- Communicate with precision and adapt to your audience, whether you're briefing a legal expert, aligning with a product team, or coaching a front-line agent. You get buy-in from agents and managers who didn't ask for a new process, and that's as important as designing the process itself
- Spot simplification opportunities and know how to turn them into projects: you identify what should be automated or redesigned, then drive the collaboration with Care Ops and Product to make it happen
- Are comfortable navigating regulatory frameworks (GDPR, complaint handling, CNIL) without being a lawyer; you know when to escalate and when to own it, and you're backed by Legal and DPO experts at Alan
- Are comfortable making judgment calls in ambiguous situations and moving forward without waiting for all the answers.
- Are fluent in French (C1+ written and spoken, essential for CNIL notifications, ombudsman responses, and legal correspondence) and proficient in English for internal Alan collaboration
No prior legal qualification is required but a background in law is a genuine plus. We are looking for operational rigor, strong communication, and the appetite to build something that scales.
For this opportunity, we are aiming to hire within the B-C level range.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Задачи:
— Управление выполнением заказов от их выпуска до подтверждения отгрузки для клиентских заказов, замен, перемещений запасов и других потоков выполнения.
— Мониторинг точности заказов, своевременности обработки, отставаний, задержек и исключений при отгрузке.
— Координация восстановления и приоритизация работы в рамках установленных бизнес-правил.
— Управление результатами через партнеров 3PL, обеспечение выполнения ими обязательств.
— Взаимодействие с региональными менеджерами поставщиков по ожиданиям сервиса, обзорам производительности, рискам емкости и улучшениям операций.
— Поддержка четких путей эскалации и передачи между часовыми поясами, обеспечение непрерывности и восстановления при сбоях.
— Управление отчетностью по производительности выполнения, исключениям и корректирующим действиям; использование данных для приоритизации и измерения улучшений.
— Исследование несоответствий заказов, запасов и отгрузок в системах.
— Координация сверки запасов и решения проблем с интерфейсами, отсутствующими транзакциями, ошибками конфигурации и данными с соответствующими владельцами.
— Проверка изменений систем и процессов до и после внедрения.
— Поддержка процедур и контролей склада для обеспечения точного исполнения, прослеживаемости и надежной передачи.
— Выявление повторяющихся сбоев и ручной работы; устранение, автоматизация или упрощение через улучшения корневых причин.
— Независимое руководство инициативами по улучшению с реализацией и измерением результатов.
— Создание стандартных рабочих процессов, ресурсов самообслуживания и процессов управления исключениями для снижения индивидуального вмешательства.
— Обеспечение готовности к запуску продуктов, новых рынков и каналов, переходов склада или систем через тестирование потоков выполнения и устранение пробелов готовности.
— Проверка счетов поставщиков выполнения на соответствие контрактным ставкам, фактической деятельности и утвержденным расходам; разрешение расхождений и отслеживание кредитов до закрытия.
— Мониторинг расходов и стоимости за заказ, исследование отклонений и выявление возможностей экономии без ущерба для сервиса.
— Взаимодействие с менеджерами поставщиков и финансовым отделом для улучшения точности выставления счетов, отчетности по затратам и автоматизированных контролей для предотвращения повторяющихся ошибок.
Требования:
— Опыт 5+ лет в выполнении заказов, управлении заказами, складских операциях, логистике или цепочке поставок, либо эквивалентное образование и опыт.
— Практические знания ERP, систем управления заказами и складами, включая исследование транзакций и несоответствий запасов.
— Сильные аналитические навыки и умение управлять контролями через операционную отчетность.
— Способность самостоятельно управлять операционными рабочими процессами, решать исключения и реализовывать проекты по улучшению.
— Умение выявлять корневые причины и создавать повторяемые решения вместо постоянного ручного вмешательства.
— Способность влиять на внутренних заинтересованных лиц и внешних партнеров без прямых полномочий.
Преимущества:
— Опыт работы с Oracle или аналогичными ERP платформами.
— Опыт поддержки глобального аппаратного выполнения через каналы direct-to-consumer, розничные или B2B.
— Знание интеграций между ERP, системами управления заказами и 3PL складами.
— Опыт создания панелей мониторинга, автоматизированной отчетности или автоматизации рабочих процессов.
— Опыт поддержки запусков продуктов, переходов складов или изменений систем выполнения.
— Знание международной логистики и взаимодействия между выполнением, грузоперевозками и торговым комплаенсом.
Условия:
— Удаленная работа.
— Медицинская страховка.
— Гибкий отпуск.
— Пенсионные накопления.
— Современные программы планирования семьи.
Требования:
— Наличие высшего образования;
— Опыт работы на аналогичной позиции от 5 лет;
— Знание законодательства рынка ценных бумаг и валютного законодательства;
— Понимание риск-менеджмента;
— Опыт работы в банках, финансовых компаниях или трейдинге;
— Опыт работы с ценными бумагами, структурными продуктами и производными финансовыми инструментами (ПФИ);
— Навыки автоматизации и работы с данными: Excel (формулы, сводные таблицы), приветствуется базовое знание SQL, VBA, Python.
Обязанности:
— Сопровождение выпущенных структурных облигаций и сделок с ПФИ: отслеживание всех событий по сделкам, своевременная подготовка и оформление документов (подтверждения, уведомления и т.д.), контроль корректности расчетов;
— Взаимодействие с инфраструктурными участниками рынка (брокеры, депозитарии и др.);
— Обработка отчетов брокеров и передача необходимой информации другим подразделениям;
— Проведение сверок данных и позиций в системе сопровождения с внешними источниками;
— Ведение и ежедневное обновление справочных (static) данных в системе, контроль корректности их отображения;
— Расчет и контроль корректности расчетов, публикация значений индексов и портфелей индексов, а также сопутствующих документов и новостей;
— Участие в согласовании документации;
— Подготовка и направление риск-отчетов;
— Подготовка и сдача отчетности в Репозитарий;
— Сбор, анализ и предоставление аналитических данных;
— Участие в подготовке требований для автоматизации процессов и постановке задач.
Условия:
— Гибкий формат работы (4 дня в офисе и 1 день на удаленке);
— Рабочий день с 10:00 до 19:00 часов;
— Современный офис в центре Москвы;
— ДМС после прохождения испытательного срока.
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
Location: Philippines
About Salmon
Salmon is a fast-growing fintech company building the next-generation digital bank in the Philippines. We offer innovative credit and banking products, with a strong focus on customer experience. As we continue to grow, we are expanding our Customer Service team and looking for individuals who are passionate about helping people and eager to grow in a fast-moving environment.
What You’ll Do
• Provide customer support across multiple channels, including:
💬 live chat
📞 inbound phone calls
📧 email
• Assist customers with questions about loans, credit cards, transactions, and mobile app features.
• Handle concerns with empathy and accuracy, ensuring a helpful and respectful experience.
• Escalate complex issues to the appropriate teams when needed.
• Document all interactions in our CRM system according to company standards.
• Contribute ideas to improve tools, processes, and the overall customer journey.
What We’re Looking For
• Fluent in both Tagalog and English — written and spoken.
• Strong communication skills with a clear, customer-friendly tone.
• Bachelor’s degree in any field (completed).
• Comfortable using a computer, navigating websites, and learning new tools.
• A proactive, curious, and customer-first mindset.
• No prior work experience required — we will train you.
What We Offer
• Competitive salary with performance-based bonuses.
• Full training and support from day one.
• Opportunity to grow your career in a fast-paced fintech environment.
• A team that values initiative, empathy, and collaboration.
• Dynamic work culture with room to learn and contribute.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Sofia, Bulgaria
Starting your career and looking for your first opportunity in an international company?
Join our team in Sofia and gain practical experience, develop your communication skills, and build a strong foundation for your future career.
No previous experience in finance? No problem.
We’ll provide the training and support you need to get started and develop your career with us.
What you’ll do
Your main goal will be to communicate with our existing clients and help keep them engaged.
Your day-to-day will include:
Calling and messaging existing clients;
Following up with clients and keeping in touch with them;
Answering questions and explaining our products and services;
Helping clients with their requests;
Keeping client information up to date in our CRM.
Requirements
You might be a great fit if you:
Are a recent graduate or finishing university;
Speak
Bulgarian and English
confidently;
Are comfortable talking to different people;
Aren’t afraid to pick up the phone and start a conversation;
Can handle a fast-paced environment;
Are open to learning and developing new skills;
Benefits
What you’ll get
Fixed salary + monthly performance bonus
(bonus eligibility starts after the probation period)
;
Medical insurance
— the Company covers 50% of the annual policy cost for you and your family members;
International career opportunities
across multiple countries and markets;
Clear career growth paths
— with real opportunities to move into more senior roles within the company;
Training and learning opportunities
through our corporate Learning Academy, internal training programs and workshops;
International team and multicultural environment
— work with colleagues, clients and markets across Europe;
Opportunities to attend industry conferences and business events
;
Public holidays and annual vacation
according to local legislation;
The chance to start your career in a
fast-growing international financial company
.
Location: Brazil; Argentina; Mexico; Colombia; Peru; Chile
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for detail-oriented Video Data Annotators to support the training and evaluation of next-generation AI systems. You will review short video and audio clips, label multimedia content, assess AI-generated descriptions, and evaluate content against established moderation guidelines. Your work will help improve AI accuracy, content understanding, and output quality. Prior AI experience is not required.
Key Responsibilities
Review and annotate short video and audio clips according to project-specific guidelines.
Evaluate AI-generated descriptions for accuracy, relevance, and appropriateness.
Assess multimedia content against established moderation standards and flag potentially inappropriate or uncertain material with clear explanations.
Identify inaccuracies, ambiguities, and inconsistencies in AI-generated outputs.
Provide concise written feedback to support improvements in AI performance and data quality.
Maintain high levels of annotation accuracy and consistency across large volumes of submissions.
Collaborate remotely with project managers and team members to clarify guidelines and improve workflows.
Follow confidentiality, data protection, and responsible data-handling requirements.
Requirements
Strong written English skills and the ability to communicate findings clearly.
Excellent attention to detail when reviewing visual and audio content.
Ability to follow detailed instructions and apply evaluation criteria consistently.
Strong analytical skills and sound judgment when identifying inaccuracies or ambiguous content.
Ability to work independently in a remote environment and adapt to changing project requirements.
Commitment to data confidentiality and ethical handling of sensitive information.
Location: Egypt; Nigeria; Romania; Pakistan; Bangladesh
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for detail-oriented Video Data Annotators to support the training and evaluation of next-generation AI systems. You will review short video and audio clips, label multimedia content, assess AI-generated descriptions, and evaluate content against established moderation guidelines. Your work will help improve AI accuracy, content understanding, and output quality. Prior AI experience is not required.
Key Responsibilities
Review and annotate short video and audio clips according to project-specific guidelines.
Evaluate AI-generated descriptions for accuracy, relevance, and appropriateness.
Assess multimedia content against established moderation standards and flag potentially inappropriate or uncertain material with clear explanations.
Identify inaccuracies, ambiguities, and inconsistencies in AI-generated outputs.
Provide concise written feedback to support improvements in AI performance and data quality.
Maintain high levels of annotation accuracy and consistency across large volumes of submissions.
Collaborate remotely with project managers and team members to clarify guidelines and improve workflows.
Follow confidentiality, data protection, and responsible data-handling requirements.
Requirements
Strong written English skills and the ability to communicate findings clearly.
Excellent attention to detail when reviewing visual and audio content.
Ability to follow detailed instructions and apply evaluation criteria consistently.
Strong analytical skills and sound judgment when identifying inaccuracies or ambiguous content.
Ability to work independently in a remote environment and adapt to changing project requirements.
Commitment to data confidentiality and ethical handling of sensitive information.
Location: United States; Germany; France; Poland; United Kingdom
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for detail-oriented Video Data Annotators to support the training and evaluation of next-generation AI systems. You will review short video and audio clips, label multimedia content, assess AI-generated descriptions, and evaluate content against established moderation guidelines. Your work will help improve AI accuracy, content understanding, and output quality. Prior AI experience is not required.
Key Responsibilities
Review and annotate short video and audio clips according to project-specific guidelines.
Evaluate AI-generated descriptions for accuracy, relevance, and appropriateness.
Assess multimedia content against established moderation standards and flag potentially inappropriate or uncertain material with clear explanations.
Identify inaccuracies, ambiguities, and inconsistencies in AI-generated outputs.
Provide concise written feedback to support improvements in AI performance and data quality.
Maintain high levels of annotation accuracy and consistency across large volumes of submissions.
Collaborate remotely with project managers and team members to clarify guidelines and improve workflows.
Follow confidentiality, data protection, and responsible data-handling requirements.
Requirements
Strong written English skills and the ability to communicate findings clearly.
Excellent attention to detail when reviewing visual and audio content.
Ability to follow detailed instructions and apply evaluation criteria consistently.
Strong analytical skills and sound judgment when identifying inaccuracies or ambiguous content.
Ability to work independently in a remote environment and adapt to changing project requirements.
Commitment to data confidentiality and ethical handling of sensitive information.
УдалённоUnited States; Germany; France; Poland; United Kingdom
УдалённоLebanon; Armenia; Jordan; India; Dubai, United Arab Emirates; Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations
ГибридNairobi
ГибридГеография найма не уточнена
УдалённоГеография найма не уточнена
ОфисseniorГеография найма не уточнена
ГибридГеография найма не уточнена
Все вакансии в одном месте - страница 15 · Job Hunters