Location: United States | Summerville, SC
Workplace: Hybrid
BOARD CERTIFIED ASSISTANT BEHAVIOR ANALYST (BCABA) | BCBA SUPERVISION PROVIDED | SUMMERVILLE, SC
Location: Summerville, SC | Primarily in person, with up to 25% remote flexibility for eligible activities
Job Type: Part-time, with opportunities to grow your caseload
Employment Options: W-2 Employee or 1099 Independent Contractor
GROW YOUR CLINICAL CAREER WITH THE SUPPORT BUILT IN
Are you a BCaBA who wants meaningful clinical work without having to find and pay for your own supervision?
At Tellos ABA Therapy, we believe great outcomes for kids start with providers who feel supported, mentored, and set up to grow.
We're looking for BCaBAs in the Summerville, South Carolina area who want to develop their clinical skills, work closely with an experienced BCBA, and build a caseload that fits their professional goals.
HOW IT WORKS
You deliver high-quality ABA services in person, primarily in clients' homes, with some services in school and community settings.
We provide the qualified BCBA supervision you need to maintain your certification, along with an operations team that handles the administrative work behind the scenes.
YOU FOCUS ON:
- Delivering quality care and building strong relationships with families.
- Supporting assessments and individualized treatment planning under the guidance of your supervising BCBA.
- Supervising and supporting RBTs on your cases, depending on caseload and applicable requirements.
- Growing your clinical skills through ongoing mentorship and collaboration.
WE HANDLE:
- BCBA Supervision: Tellos provides a qualified, South Carolina-based BCBA supervisor at no cost to you to meet your ongoing BACB supervision requirements.
- The Paperwork: Credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage referrals and intake and connect you with local families seeking services.
- RBT Staffing: We handle sourcing, vetting, onboarding, and payroll for RBTs supporting your cases.
KEY RESPONSIBILITIES
- Assessments: Conduct and assist with functional behavior assessments (FBAs) and skill-based assessments under the direction and oversight of your supervising BCBA.
- Treatment Planning: Develop, implement, and support individualized, evidence-based treatment plans and behavior intervention plans (BIPs) in collaboration with your supervising BCBA.
- Data-Based Decision Making: Collect and analyze data, monitor client progress, and recommend or implement program adjustments within your authorized scope and under BCBA supervision.
- RBT Support: Provide supervision, training, and feedback to RBTs to support treatment fidelity, depending on caseload and applicable supervision requirements.
- Caregiver Partnership: Provide parent and caregiver training to help families reinforce skills across home and community settings.
- Documentation: Complete accurate and timely session notes, progress reports, and clinical documentation that meet medical necessity and payer requirements.
- Supervision & Ethics: Participate in regular supervision meetings, observations, and clinical collaboration while practicing in accordance with the BACB Ethics Code for Behavior Analysts.
WHY JOIN TELLOS?
BCBA Supervision Included
No searching for a supervisor or paying out of pocket. We match you with a qualified, South Carolina-based BCBA who provides in-person supervision and ongoing clinical guidance.
Flexible Employment Options
We offer both W-2 employment and 1099 independent contractor opportunities, depending on the position and applicable requirements.
Start part-time and explore opportunities to grow your caseload as additional clients become available.
Eligible clinical and administrative activities may be completed remotely, with up to 25% remote flexibility depending on payer, supervision, and client needs.
Less Administrative Work
Our operations team handles credentialing, authorizations, billing, claims, and administrative coordination so you can spend more time focusing on clinical care.
A Path Toward BCBA Certification
Interested in becoming a BCBA? We support BCaBAs who are continuing their education and working toward the next step in their clinical careers.
We're not tied to specific graduate programs, and we welcome clinicians pursuing their education through different universities.
Support for BCBA certification fieldwork can be discussed based on your individual goals and supervision arrangements.
Professional Development
We invest in your continued growth through:
- CEU stipends.
- Certification assistance.
- Ongoing BCBA mentorship and clinical collaboration.
- Opportunities to expand your clinical experience and responsibilities.
QUALIFICATIONS
- Active Board Certified Assistant Behavior Analyst (BCaBA) certification in good standing with the BACB.
- Bachelor's degree or higher, with BACB-approved behavior analytic coursework.
- Ability to meet applicable South Carolina practice and payer requirements.
- Based in or near Summerville, SC, with availability to provide in-person services.
- At least 2 years of ABA experience.
- Experience implementing individualized ABA treatment plans and working collaboratively with supervising BCBAs.
- Strong clinical judgment, communication, and organizational skills.
- Reliable transportation for travel between client locations.
- Comfortable using digital data collection, clinical documentation, and telehealth tools.
- Bilingual English/Spanish or proficiency in another language is a plus, but not required.
READY TO GROW WITH US?
Joining Tellos is straightforward.
Step 1: Connect with our team to discuss your experience, professional goals, and preferred employment arrangement.
Step 2: We guide you through credentialing and connect you with a qualified supervising BCBA.
Step 3: We introduce you to available families and help coordinate your clinical team.
Step 4: Begin providing services once all applicable onboarding and payer requirements are met, with ongoing support behind you.
Whether you're looking to develop your clinical skills, pursue BCBA certification, or build a larger caseload over time, we'd love to learn more about your goals.
Apply today and grow your ABA career with a team that has your back.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Greenville
Workplace: OnSite
LOCATION: GREENVILLE, SC
PAY: $22-$28+
EMPLOYMENT TYPE: PART-TIME, W-2
SCHEDULE: MONDAY-FRIDAY 3PM-6PM
EXPECTED HOURS: 15 HOURS/WEEK
(can stack with other clients for more hours!)
JOIN THE TELLOS TEAM
At Tellos ABA Therapy, we believe great care starts with a team that feels supported.
We're looking for a dependable and compassionate Registered Behavior Technician (RBT) to provide one-on-one ABA therapy to children with autism in their homes.
You'll work under the supervision of a Board Certified Behavior Analyst (BCBA), helping clients build meaningful skills while receiving the guidance and support you need to do your best work.
WHAT YOU'LL DO
- Provide individualized, one-on-one ABA therapy in clients' homes, schools and in the community.
- Implement treatment plans developed by your supervising BCBA.
- Help clients build communication, social, behavioral and daily living skills.
- Collect accurate session data and complete timely documentation.
- Communicate regularly with your BCBA and participate in supervision.
- Build positive, professional relationships with clients and families.
- Follow clinical, ethical and confidentiality requirements.
WHAT WE'RE LOOKING FOR
- Active Registered Behavior Technician (RBT) certification required before starting services.
- Candidates with expired or inactive certification must renew before starting services.
- High school diploma or equivalent.
- Strong communication skills, reliability and willingness to learn.
- Ability to maintain a consistent schedule.
- Reliable transportation for all service settings.
- Ability to complete required background checks and onboarding.
- Experience working with children with autism or developmental disabilities preferred.
WHY WORK WITH TELLOS?
- Competitive hourly pay!
- Ongoing BCBA supervision and clinical support!
- Eligible attendance recognition opportunities!
- Employee referral incentives, when applicable!
- Eligible mileage reimbursement and approved materials reimbursement!
- Opportunities for continued learning and additional cases as available!
CERTIFICATION REQUIREMENTS
Active RBT certification is required before providing services.
If your certification has lapsed, it must be renewed before you begin. Your supervising BCBA may be able to assist with the renewal process.
READY TO JOIN US?
If you're an RBT looking for a team that values your work, supports your growth, and recognizes your commitment, we'd love to hear from you!
APPLY TODAY TO JOIN TELLOS ABA THERAPY!
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Brand Design Recruiter to help build the team behind how our brand shows up in the world. You'll partner with Brand and Creative Studio leaders to define what great looks like for each search, find designers with exceptional visual craft, and guide them through a thoughtful process from first conversation to offer.
You'll need to know creative talent, recognize strong work in a portfolio, and build relationships with people before they're actively looking. You'll bring market insight to hiring conversations, keep searches moving at pace, and give candidates a clear, personal experience throughout.
WHAT YOU'LL DO
- Own the hiring engine behind Ramp’s brand, bringing in the full-time designers and freelancers who shape how we show up in the world.
- Find exceptional creative talent where they share their work, from portfolios and design communities to referrals and events.
- Turn ambitious creative briefs into focused searches, partnering with Brand and Creative Studio leaders to agree what great looks like.
- Give candidates a fast, personal experience from first conversation through offer and close.
- Bring creative leaders, hiring managers, Talent and other partners together around priorities, feedback and decisions so searches keep moving.
WHAT YOU NEED
- 5+ years of recruiting experience, with a strong record of hiring brand or visual design talent.
- A grasp of creative disciplines from identity and art direction to campaigns, web and motion, and the ability to judge a portfolio beyond the job title.
- A record of finding and closing designers who were not actively applying, through portfolio research, communities, referrals and tailored outreach.
- Experience building pipelines for both full-time designers and freelance creative talent, often on different timelines.
- The ability to keep several searches and stakeholders moving with clear briefs, useful candidate evidence and accurate pipeline data.
NICE TO HAVE
- Experience recruiting for an in-house creative studio, brand team or design agency.
- Experience building a trusted bench of freelance designers and creative specialists.
- Experience bringing designers together through events, portfolio reviews or referral programmes.
- Practical experience using AI tools to research and engage creative talent.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Plano, Texas, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a hands-on Procore Systems Manager to own, optimize, and continuously improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage Intacct).
This role bridges operations, finance, and technology, ensuring both platforms work in sync to deliver accurate data, streamlined workflows, and actionable insights for leadership. The SME will go beyond initial integration, taking full ownership of system administration, task management, user permissions, reporting, training, and process optimization to ensure long-term adoption and operational excellence.
The ideal candidate will be an operational problem-solver with a strong grasp of construction/data center financial workflows, accounting processes, and cross-department coordination. You’ll oversee integration functionality and act as the in-house expert - leading process improvements, task oversight, training programs, and reporting initiatives that drive efficiency and informed decision-making.
This hybrid role reports to the Program Manager and will work 3 days per week in our Plano, TX office.
This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses.
Key Responsibilities
Operational Integration Leadership
Serve as the primary operational owner and SME of the Procore–Sage Intacct integration, ensuring accurate and efficient data flow between systems.
Partner with project management, accounting, and leadership teams to align system processes with operational and financial goals.
Oversee the full lifecycle of integration projects - from requirements gathering to launch, maintenance, and continuous improvement.
Training, Change Management & SME Support
Train project managers, finance teams, and operations staff on Tasks tool usage, system workflows, and integration best practices.
Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance.
Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes.
Task Management & Oversight
Create, assign, and track project tasks in Procore using the Tasks tool to ensure accountability and visibility.
Set due dates, categories, and statuses for tasks; integrate them into users’ “My Open Items” dashboards for better tracking.
Monitor task progress to ensure alignment with project timelines and deliverables.
User Permissions & Access Control
Configure and manage permission templates to ensure appropriate access levels across teams.
Assign users to roles with Standard or Admin access to the Tasks tool.
Customize permissions for unique project or departmental needs.
System Configuration & Maintenance
Enable and configure the Tasks tool for new and existing projects via Project Admin settings.
Create and manage task categories in the Company Admin tool to organize workflows.
Ensure the Tasks tool is active in project templates for consistent deployment.
Workflow & Process Optimization
Streamline finance and operations workflows (AP, AR, job costing, budgeting, reporting) to reduce manual entry and errors.
Identify and implement operational best practices to enhance efficiency across departments.
Leverage automation tools and third-party connectors to support scalable growth.
Reporting & Dashboard Management
Build and maintain dashboards reflecting real-time task status, project health, and financial data.
Ensure leaders have access to accurate, timely project and financial reporting from Procore and Sage Intacct.
Partner with accounting to ensure month-end close accuracy, WIP reporting, and compliance with GAAP.
Required Qualifications
Bachelor’s degree in Construction Management, Engineering, Information Technology, or a related field (or equivalent work experience).
4-6 years of hands-on experience managing Procore and Sage Intacct integrations in an operational or project management capacity.
Strong understanding of construction accounting concepts (job costing, WIP, commitments, retainage, etc.).
Proven experience streamlining workflows, managing permissions, and improving cross-team collaboration.
Proficiency with Excel, data reconciliation, and system-driven reporting.
Strong communication skills and ability to translate technical concepts for non-technical stakeholders.
Preferred Qualifications
Experience with related integrations (e.g., Avalara and ConnectWise).
Background in accounting, finance, or operational leadership (CPA, CMA, or construction accounting certification a plus).
Candidates with Procore Certification in areas such as Project Manager, Superintendent, Subcontractor, Field Worker, BIM Manager, or Estimator are strongly preferred.
Familiarity with project management best practices in the construction or data center industry.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Lake Hopatcong, NJ
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lake Hopatcong, NJ
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications
:
High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on
Instagram
, and check out our
LinkedIn
company page to learn more about what it’s like to be part of the
#upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: California Remote
Earn up to $95 per session helping California adults thrive!
Overview
Join our mission to make quality mental healthcare accessible to every adult who needs it. At Daybreak Health, you'll be part of a movement dedicated to removing barriers to care and empowering adults to thrive emotionally and mentally.
We partner with Kaiser Permanente and other health plans, reaching adult clients throughout California who need consistent, high-quality mental health support. Our clinicians enjoy the stability of consistent referrals and a meaningful caseload, allowing you to focus on what matters most: making a real difference in your clients' lives.
We're seeking compassionate, licensed mental health clinicians to provide teletherapy to adults ages 18-60 throughout California. In this role, you'll deliver high-quality, evidence-based care to help your clients thrive. Every session you lead has the power to change someone's trajectory, and that's just the beginning of the impact you'll make.
Please note: This role is open to therapists who are fully licensed in California only; associate and provisionally licensed therapists are not eligible.
1099 Independent Contractor
Our new tiered pay structure rewards clinicians who want to grow their caseload, with no cap on your earnings:
💵 $75–$90 per session, based on weekly caseload volume
📋 Paid intake assessments
🕒 Paid no-shows and late cancellations
🌐 $5 Bilingual session differential available for every session
🎓 $340 paid onboarding training stipend
📚 Free continuing education credits year-round and a dedicated intake assistant who supports with all initial scheduling and consent forms
🛡️ Malpractice insurance included
💳 Biweekly pay — Daybreak handles all billing
📈 Flexible caseload: Start with just 5 sessions per week, see as many clients as you'd like
The more clients you see, the more you earn. A clinician seeing 20+ sessions per week can build a meaningful income stream without the administrative burden of running a private practice.
Flexibility & Clinical Support
Fully Remote:
Work from anywhere in the U.S.
Flexible Schedule:
Set your hours anytime and day Monday–Sunday, 8am–8 PM PST, (weekends optional)
Administrative Support:
We handle billing, credentialing, and scheduling so you can focus on care
Supportive Clinical Community:
Peer consultation, collaborative networks, and team discussions
Professional Development:
Continuing education credits and ongoing training
Role & Responsibilities
Foster strong, supportive relationships with our clients to create a safe therapeutic environment
Provide evidence-based individual teletherapy to adolescents and adults ages 11–60 experiencing mild-to-moderate mental health conditions
Provide psychoeducation to parents/caregivers
Qualifications
Licensed Professional with
LCSW, LPCC, LMFT, or LP
credentials in the State of California
Passion for youth mental health:
Demonstrated commitment to providing culturally responsive, equitable care that honors diverse backgrounds and experiences
Experience working with youth and adults ages 11-60 in clinical or school settings
Comfortable with telehealth:
Experience providing telehealth services
Please note: This role is open to fully licensed California clinicians only; associate and provisionally licensed clinicians are not eligible.
Our Commitment to Diversity
Daybreak Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We believe that diverse perspectives strengthen our mission to serve students from all backgrounds. We actively encourage applications from people of all races, ethnicities, religions, gender identities, sexual orientations, ages, abilities, and veteran status.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The role
FT Live is the global events division of the Financial Times, delivering over 200 conferences, forums and virtual events annually. Our Fixed Income Events business brings together senior decision-makers from across the global debt capital markets through a portfolio of leading bond and structured finance conferences, including the CEE Forum, Borrowers & Bond Investors Forum and Covered Bonds Congress.
We are looking for a motivated and commercially driven
Commercial Sales Manager
to accelerate revenue growth across our bond market events portfolio.
In this role, you will identify and develop new sponsorship opportunities. You will grow existing commercial partnerships and establish long-term connections with senior decision-makers in the international debt capital market sector.
You will play an important role in shaping the next phase of growth for this established portfolio, combining proactive new business development with strategic account management and consultative selling.
This is an exciting opportunity for an experienced B2B sales professional who enjoys forming relationships, exceeding commercial targets and working with influential global organisations.
Key responsibilities
Identify, pitch and secure new sponsorship and commercial partnership opportunities across the FT Live bond events portfolio.
Proactively lead, develop and grow existing accounts, including global investment banks, law firms, asset managers and other financial services providers.
Build and maintain strong relationships with senior executives and key decision-makers, finding opportunities to deliver long-term commercial value.
Lead client meetings, both in person and virtually, developing tailored sponsorship proposals and negotiating commercial agreements.
Collaborate closely with FT Live's content, marketing and operations teams to deliver high-quality sponsor experiences and measurable partner value.
Work with colleagues across FT Live's global business to deliver impactful sponsor activations and support year-round client engagement.
Attend relevant industry events and FT Live conferences to strengthen relationships, develop market knowledge and identify new commercial opportunities.
Monitor industry trends, emerging themes and competitor activity to inform commercial strategy and find opportunities for portfolio growth.
Required skills and experience
A demonstrated ability in commercial B2B events, media or sponsorship sales.
A consistent track record of achieving and exceeding revenue targets, with experience running complex sales cycles and closing high-value commercial agreements.
Strong consultative selling and relationship management skills, with the ability to engage and influence senior partners.
Excellent communication, presentation and negotiation skills, coupled with the capacity to develop compelling commercial proposals.
A proactive approach to business development, with the confidence to find opportunities and build new client relationships.
Strong organisational skills, capable of running multiple accounts, prioritising contending deadlines and performing effectively in a fast-paced environment.
Experience using Salesforce or a similar CRM platform to run sales activity, opportunities and client relationships.
Desirable
A general understanding of capital markets, alongside an interest in developing deeper knowledge of the global bond market.
Previous experience working with financial services clients, particularly investment banks, private credit managers or legal advisers.
Experience collaborating across international teams or within a matrixed organisation.
An ambitious approach, with a passion for commercial growth, accountability and ownership.
The ability to combine critical thinking with hands-on execution to deliver commercial results.
What's in it for you? Our benefits
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essencrucial all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact
talent@ft.com
.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: São Paulo, Brazil
Exadel is seeking a Mid-Level SQL Server Database Administrator with strong cloud and AWS experience to support the evolution and modernization of a robust, large-scale data platform within a highly critical banking environment.
The role will focus primarily on SQL Server and cloud environments, with responsibility for database support, optimization, automation, migration, and infrastructure-modernization initiatives.
The ideal candidate has experience supporting mission-critical systems that require high availability, performance, security, data integrity, and resilience.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
What You’ll Do
Administer, support, and optimize critical database environments, with a primary focus on SQL Server
Maintain database availability, performance, security, integrity, and resilience
Monitor database health, performance, capacity, and resource utilization
Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures
Conduct capacity planning and recommend improvements based on projected growth and business demand
Troubleshoot and resolve complex database, application, and infrastructure issues
Implement and manage backup, restore, replication, contingency, and recovery strategies
Support Disaster Recovery planning, testing, and execution
Participate in database migration and modernization projects, particularly within AWS environments
Support the evolution of database architectures, administration standards, and technical best practices
Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams
Support development teams with SQL query optimization and physical data modeling
Identify opportunities to automate recurring database-administration activities
Improve operational efficiency through automation, monitoring, and standardized procedures
Maintain technical documentation, operational procedures, and recovery runbooks
Participate in incident response and problem-management activities for critical environments
What You Bring
Mid-level experience in database administration
Strong hands-on expertise with Microsoft SQL Server
Experience supporting critical, large-scale, or mission-critical database environments
Experience working within banking or financial-services environments
Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery
Experience working with cloud and hybrid environments, preferably AWS
Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes
Strong SQL troubleshooting and performance-tuning skills
Experience optimizing queries, indexes, execution plans, and database structures
Understanding of capacity planning, monitoring, and database-health management
Knowledge of infrastructure, operating systems, storage, and networking
Experience supporting database migrations or modernization initiatives
Ability to diagnose and resolve complex technical issues
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Analytical, proactive, collaborative, and solution-oriented mindset
Nice to have
Experience with Oracle, PostgreSQL, or MySQL
Knowledge of NoSQL databases
Experience with Python, PowerShell, or other automation and scripting technologies
Microsoft, AWS, or comparable technical certifications
Experience working with Infrastructure as Code or automated cloud-provisioning tools
Familiarity with Agile methodologies
English level
Advanced English proficiency
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Tulsa, OK
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Care Coordinator, Embedded @ Partnered-Dialysis Clinics
in the
Tulsa, Oklahoma
area. This on-site role serves as a key liaison within a partnered dialysis facility, ensuring coordinated, patient-centered care through structured coordination, strong clinical collaboration, and proactive communication.
This Care Coordinator works directly within one of our partnered-dialysis clinics to engage patients in person, coordinate care plans in collaboration with Ennoble providers and facility staff, schedule and organize provider visits, and ensure timely follow-up and clear communication with patients, families, and the clinical team. This position plays a central role in maintaining continuity of care by monitoring patient needs, communicating changes in condition, addressing barriers to care, and maintaining accurate documentation to keep the care team aligned.
Qualified candidates are compassionate, detail-oriented professionals who thrive in a fast-paced clinical environment and demonstrate strong organizational skills, sound judgment, and clear, professional communication.
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
KEY RESPONSIBILITIES
Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
Coordinate and align patient care using Ennoble Care’s EMR to ensure continuity, quality outcomes, and timely follow-up
Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
Collaborate closely with Ennoble Care providers, dialysis facility staff, and a multidisciplinary care team to support integrated, patient-centered care
Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to the appropriate clinical leader
Identify and resolve barriers impacting patient care coordination and overall experience
Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
Demonstrate professionalism, empathy, and sound judgment while effectively managing multiple priorities in a fast-paced clinical environment
Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (including Microsoft Word and Excel)
QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted clinical certification or licensure required, such as:
Patient Care Technician (PCT)
Certified Nursing Assistant (CNA)
Medical Assistant (MA/CMA)
Licensed Practical Nurse (LPN)
Registered Nurse (RN)
Or comparable clinical credential
Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
Demonstrates a professional, compassionate bedside manner with a patient-centered approach and the ability to build rapport in a clinical setting
Strong working knowledge of healthcare terminology and care coordination principles
Excellent organizational and time-management skills with the ability to manage multiple priorities effectively
Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
Proficiency in Microsoft 365, including Outlook, Word, and Excel
Ability to work full-time, Monday through Friday, 5:00 a.m. to 1:00 p.m. CST in an on-site role based in the Tulsa, Oklahoma area
No weekends, evenings, nights, or on-call requirements
Seven (7) company-paid holidays annually
Transportation Requirements:
Valid, unencumbered driver’s license
Consistent, reliable transportation to fulfill the duties of this position
Current auto insurance with proof of coverage
Travel between facilities as required
Must successfully complete a background check
COMPENSATION & BENEFITS
Starting hourly: $20/hr
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between clinics
Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!
We appreciate your interest in joining Ennoble Care,
where
To Care is an Honor
❤️
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom
Workplace: fully
Japanese RECRUITERS – EARN $1,500 PER HIRE
Freelance Recruitment Partner
🌍 Work From Anywhere
💰 $1,500 USD Per Successful Japanese Placement into Malaysia
🚀 Access To 1,000+ Live Vacancies Globally
David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects.
Right now, we are supporting significant hiring demand for Japanese-speaking talent relocating to/or already in Malaysia, and we're prepared to pay:
For recruiters who can consistently identify, engage and deliver quality Japanese talent, the earning potential is substantial.
And that's just the beginning.
Why Partner With DKR?
Because our recruitment portfolio is massive.
🌍
1,000+ live vacancies globally
🚀 Active projects across 45+ countries
🗣️ Recruitment delivered in 38+ languages
🎰 iGaming
💻 Technology
📞 BPO & Customer Experience
📈 FinTech
🎯 Sales & Marketing
🎬 Live Entertainment
⚙️ Operations & Shared Services
💰 Up to 40% commission on successful placements
🤝 Direct access to DKR leadership
📈 Unlimited earning potential
Your Immediate Opportunity
Japanese Talent → Malaysia
We're actively hiring Korean-speaking professionals for international opportunities in the UAE.
💰 $1,500 USD paid per successful hire
Multiple hires required with additional projects expected to follow.
Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage.
Responsibilities
• Source and engage high-quality Japanese-speaking candidates
• Utilise LinkedIn, job boards, social media, referrals and networking channels
• Conduct candidate screening and qualification interviews
• Build and maintain strong talent pipelines
• Coordinate interviews and candidate communication
• Work closely with DKR's Service Delivery Team and Managing Director
• Maintain ATS records and candidate documentation
• Support future hiring projects globally
Requirements
✔ Fluent Japanese and English (written and spoken)
✔ Previous recruitment, sourcing or talent acquisition experience
✔ Experience recruiting internationally is highly desirable
✔ Strong sourcing and networking skills
✔ Ability to work independently and manage multiple projects
✔ Excellent communication and organisational abilities
✔ Familiarity with ATS platforms and recruitment technology is advantageous
✔ Proven ability to identify and engage talent within Japan/Malaysia
Location: United States
We are looking for a Middle/Senior MarTech Engineer (Adobe) with strong hands-on experience across the Adobe Experience Cloud ecosystem, particularly Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), Adobe Target, and Adobe Data Collection.
In this role, you will be responsible for supporting, implementing, and maintaining Adobe MarTech solutions, ensuring reliable data collection, accurate measurement, and unified customer journey analytics across multiple channels and datasets.
The ideal candidate combines practical implementation experience with a strong understanding of digital analytics, customer journey measurement, identity stitching, experimentation, and marketing technology integrations.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a U.S.-based higher education institution focused on providing accessible and flexible education opportunities to students and working professionals.
The organization leverages digital technologies, marketing platforms, and data-driven insights to enhance customer experiences, optimize engagement, and improve the effectiveness of its digital journeys.
What You’ll Do
Customer Journey Analytics (CJA):
Build, configure, and maintain
Connections and Data Views
.
Create and manage metrics, dimensions, and calculated metrics.
Enable
identity stitching
across multiple datasets to support unified customer journey analysis.
Integrate data from Adobe Journey Optimizer, Adobe Target, offline sources, and other platforms to enable comprehensive reporting.
Adobe Target:
Implement and support tracking for
A/B Testing, Auto-Target, and Auto-Personalization
activities.
Validate experiment data in Adobe Analytics and Customer Journey Analytics.
Ensure accurate and reliable measurement of personalization and experimentation initiatives.
Adobe Journey Optimizer (AJO):
Support the implementation of customer journeys and experiences.
Integrate AJO engagement data into Customer Journey Analytics.
Enable end-to-end journey reporting through data integration and identity stitching.
Adobe Launch / Data Collection:
Manage and maintain
Adobe Data Streams and Data Prep rules
.
Implement and maintain
Adobe Experience Platform Web SDK
tracking, including custom components.
Deploy and govern media pixels, third-party tags, and external integrations.
Support Adobe Target and Adobe Journey Optimizer implementations through reliable data collection and configuration.
Collaborate with marketing, analytics, and technical stakeholders to ensure consistent data implementation and measurement across the Adobe Experience Cloud ecosystem.
Troubleshoot tracking issues, investigate data discrepancies, and continuously improve implementation quality and reliability.
Ensure proper documentation and governance of configurations, tracking specifications, integrations, and data flows.
What You Bring
Hands-on experience with the
Adobe Experience Cloud ecosystem
, particularly Adobe Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), and Adobe Data Collection.
Practical experience building and managing
CJA Connections and Data Views
, including metrics, dimensions, and calculated metrics.
Strong understanding of
identity stitching, identity namespaces, and cross-dataset data integration
.
Experience implementing and maintaining
Adobe Experience Platform Web SDK
and Adobe Data Collection (formerly Adobe Launch).
Knowledge of
Adobe Data Streams and Data Prep
, including configuration and troubleshooting.
Experience supporting experimentation and personalization initiatives using
Adobe Target
, including A/B Testing, Auto-Target, and Auto-Personalization.
Experience integrating customer engagement and journey data from AJO into CJA for unified reporting.
Strong understanding of digital analytics, event tracking, data collection, and customer journey measurement.
Ability to troubleshoot technical issues, validate data accuracy, and work independently across multiple MarTech solutions.
Strong communication and collaboration skills, with the ability to work with both technical and business stakeholders.
Availability to provide
full-time coverage (40 hours per week)
, preferably aligned with Mountain Time (MT).
Nice to have
Experience working with
Adobe Experience Platform (AEP)
and its broader ecosystem.
Familiarity with Adobe Analytics and its integration with Customer Journey Analytics.
Experience with APIs, JavaScript, JSON, and web technologies used in tracking implementations.
Knowledge of data layer architecture, event schemas, and digital tagging strategies.
Experience integrating online and offline customer data sources.
Familiarity with marketing technology governance, implementation documentation, and data quality practices.
Previous experience supporting large-scale digital analytics or personalization implementations in complex enterprise environments.
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $55–65/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: São Paulo, Brazil
Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment.
This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
Work Type:
Hybrid, with on-site attendance twice per week
Working Hours:
10:00 p.m.–10:00 a.m.
Schedule:
12x36 rotation
What You’ll Do
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Support database implementations, migrations, upgrades, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database stability and availability
Monitor the performance, capacity, health, and availability of database management systems
Identify potential performance, storage, security, and availability issues before they affect operations
Administer and configure SQL Server and Oracle environments following established standards
Support backup, restoration, storage, recovery, and contingency procedures
Apply database security requirements and access-control best practices
Meet established SLAs for response times, escalations, incident resolution, and downtime notifications
Support production, testing, and development environments
Update and maintain technical documentation, procedures, and operational records
Collaborate with infrastructure, development, security, and support teams
Participate in knowledge-sharing and continuous-improvement activities
What You Bring
Previous experience or practical knowledge of database administration
Experience supporting production, testing, and development environments
Working knowledge of both SQL Server and Oracle
Understanding of database administration, configuration, maintenance, and monitoring
Knowledge of backup and storage solutions
Understanding of backup, restoration, recovery, and contingency strategies
Familiarity with database security requirements, access controls, and administration best practices
Understanding of database performance and capacity monitoring
Ability to troubleshoot technical issues and determine the appropriate priority and escalation path
Strong organizational and critical-thinking skills
Proactive approach and strong sense of urgency
Good communication, engagement, and collaboration skills
Ability to work independently and as part of a technical support team
Availability to work the overnight 12x36 rotation
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Exposure to cloud environments, preferably AWS
Knowledge of Shell, PowerShell, Unix, or other scripting technologies
SQL Server or Oracle certifications
Experience working in banking, capital markets, or another highly regulated environment
Familiarity with IT service-management processes and SLA-based support
English or Spanish language skills
Knowledge or experience using AI tools to support technical or operational activities
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: São Paulo, Brazil
Exadel is seeking an Associate Database Administrator to support database infrastructure and operations within a critical financial-services environment.
This role is suited to an organized, communicative, and proactive professional with strong critical-thinking skills and a sense of urgency. You will support production, testing, and development database environments while assisting with monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
The successful candidate must be comfortable working overnight on a rotating schedule and collaborating with users, infrastructure teams, and other technical stakeholders.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.
Work Type:
Hybrid, with on-site attendance twice per week
Working Hours:
10:00 p.m.–10:00 a.m.
Schedule:
12x36 rotation
What You’ll Do
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Support database implementations, migrations, upgrades, and technology-transfer activities
Perform preventive and corrective maintenance to ensure database stability and availability
Monitor the performance, capacity, health, and availability of database management systems
Identify potential performance, storage, security, and availability issues before they affect operations
Administer and configure SQL Server and Oracle environments following established standards
Support backup, restoration, storage, recovery, and contingency procedures
Apply database security requirements and access-control best practices
Meet established SLAs for response times, escalations, incident resolution, and downtime notifications
Support production, testing, and development environments
Update and maintain technical documentation, procedures, and operational records
Collaborate with infrastructure, development, security, and support teams
Participate in knowledge-sharing and continuous-improvement activities
What You Bring
Previous experience or practical knowledge of database administration
Experience supporting production, testing, and development environments
Working knowledge of both SQL Server and Oracle
Understanding of database administration, configuration, maintenance, and monitoring
Knowledge of backup and storage solutions
Understanding of backup, restoration, recovery, and contingency strategies
Familiarity with database security requirements, access controls, and administration best practices
Understanding of database performance and capacity monitoring
Ability to troubleshoot technical issues and determine the appropriate priority and escalation path
Strong organizational and critical-thinking skills
Proactive approach and strong sense of urgency
Good communication, engagement, and collaboration skills
Ability to work independently and as part of a technical support team
Availability to work the overnight 12x36 rotation
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
Nice to have
Experience with MySQL, PostgreSQL, or MongoDB
Exposure to cloud environments, preferably AWS
Knowledge of Shell, PowerShell, Unix, or other scripting technologies
SQL Server or Oracle certifications
Experience working in banking, capital markets, or another highly regulated environment
Familiarity with IT service-management processes and SLA-based support
English or Spanish language skills
Knowledge or experience using AI tools to support technical or operational activities
English level
Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
This UK-based role sits within our EMEA Marketing team where you'd lead GTM for our consumer retail products, turning global product direction into launches and campaigns that work locally across EMEA, from crypto and trading to savings and borrowing!
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисGreenville
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
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ГибридleadNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Tulsa, OK
서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom; Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage
seniorUnited States
São Paulo, Brazil; Hybrid, with on-site attendance twice per week
São Paulo, Brazil; Hybrid, with on-site attendance twice per week
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)