Location: Malaysia, Petaling Jaya
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
At PlayStation Studios Quality Assurance (QA), we believe that our people are what make us exceptional. We foster a playfully positive culture and are always
seeking
new and diverse faces to help us grow. Join us and be a part of a world-class team that crafts outstanding entertainment experiences.
Quality Assurance is not only
a great way
to enter the gaming industry, but it also offers the potential for growth within the department or even into other positions and roles. As part of PlayStation Studios QA, you will have the chance to support the full library of PlayStation Studios, including Naughty Dog, Insomniac Games, Polyphony Digital, Guerilla Games, and many more. Collaborate with world-class developers and contribute to the next great PlayStation Studios release.
Role Overview
As a QA Manager, you will play a key role in overseeing the delivery of high-quality QA services across multiple PlayStation Studios titles. You will build strong relationships with development studios and internal stakeholders, ensuring QA services meet project requirements, agreed service levels and business expectations.
You will be responsible for resource planning, budget oversight and operational efficiency while supporting the performance, development and growth of QA teams. Working closely with QA leadership, Service Owners and Production teams, you will anticipate studio needs, manage delivery risks and drive continuous improvements across QA operations.
This role offers the opportunity to collaborate with world-class development teams and contribute to the successful delivery of PlayStation Studios titles.
Work Ratio & Service Ownership
Manage a portfolio of approximately 2–6 titles, depending on project requirements and operational needs, sometimes with the support of an Assistant Manager (AM).
QA Managers who also undertake Service Owner responsibilities may have a reduced title commitment to accommodate their additional responsibilities.
Responsibilities
QA Service Delivery:
Oversee the delivery of high-quality QA testing services across assigned PlayStation Studios titles, ensuring alignment with project requirements, timelines and agreed service levels.
Studio Relationship Management:
Build and maintain strong relationships with PlayStation Studios development teams and internal stakeholders, understanding their testing needs, expectations and operational priorities.
Service Engagement & Planning:
Develop and execute service engagement strategies for assigned studios and partners, coordinating testing requirements, schedules, communication and service improvements.
Resource & Budget Management:
Collaborate with QA leadership and Production teams to develop resource plans, oversee budgets, monitor operational requirements and ensure effective allocation of testing resources.
Operational Efficiency:
Identify opportunities to improve testing efficiency, resource utilisation and service delivery processes, implementing improvements that support departmental and studio objectives.
People Leadership & Development:
Lead, coach and mentor QA team members, supporting performance management, regular feedback, career development and succession planning.
Service Level Management:
Manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), monitoring service performance and addressing delivery risks or concerns.
Stakeholder Communication & Reporting:
Facilitate regular studio engagement meetings, providing clear updates on testing progress, risks, budgets, schedules, resource requirements and operational performance.
Risk & Escalation Management:
Act as a key escalation point for assigned studios throughout the Software Development Lifecycle (SDLC), proactively identifying and addressing testing challenges before and after launch.
Continuous Improvement & Collaboration:
Partner with QA leadership, Service Owners and cross-functional teams to improve QA methodologies, promote knowledge sharing and support future service capabilities, tools and technologies.
Skills & Qualifications
Essential Requirements
3+ years of experience in a management role, demonstrating proven leadership capabilities, team management and people development.
Strong understanding of QA testing methodologies, frameworks, processes and Software Development Lifecycle (SDLC) practices.
Experience managing QA service delivery, including testing operations, project requirements and stakeholder expectations.
Proven experience in resource planning, budget oversight and operational performance management.
Demonstrated ability to lead, coach and develop teams, including performance management and staff development.
Strong stakeholder relationship management skills, with the ability to collaborate effectively with development teams, leadership and cross-functional partners.
Experience identifying operational challenges, managing delivery risks and driving process improvements.
Excellent communication, organisational and problem-solving skills, with the ability to manage competing priorities across multiple projects.
Experience working within the interactive media, gaming or video game development industry.
Preferred Qualifications
Experience working with global or cross-cultural teams in a matrix organisational structure.
Familiarity with Testing as a Service (TaaS), IT service management or service delivery operations.
Knowledge of ITIL best practices and continuous service improvement principles.
Relevant professional certifications such as PMP, PRINCE2, ITIL, ISTQB or Lean Six Sigma.
Experience developing training programmes, succession plans and team capability-building initiatives.
A bachelor's degree in a relevant discipline or equivalent professional experience.
Training
Relevant training or professional development in the following areas would be advantageous:
ISTQB or other industry-standard testing qualifications.
Project management certification (PRINCE2, PMP).
Continuous Service Improvement certification (such as Lean Six Sigma, ITIL).
Insights and team-building training.
Staff development training.
Recruitment and interviewing techniques for team leaders and managers.
Why Join Us?
At PlayStation Studios Malaysia, we believe in encouraging a diverse and inclusive work environment. We are committed to providing our employees with opportunities for professional growth and development. By joining our team, you will have the chance to work on exciting projects, collaborate with dedicated professionals, and contribute to delivering world-class gaming experiences.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Cyprus - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.
You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.
In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment.
What you bring
- 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil
- Fluent in Portuguese and English
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the LATAM market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
Location: EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
What You’ll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our ET Service Desk is a global, 24x7 team that acts as the first line of defence for Deliveroo’s internal technology, supporting employees across offices, care vendors, and remote locations worldwide. We work closely with Workplace Tech, Security, IAM, Networks and application owners to resolve issues end-to-end, escalating only when something is outside our tools, access or expertise.
The team handles everything from access management for core platforms to device, basic networking and collaboration tooling issues, following robust runbooks and service management practices.
We are a collaborative, metrics-driven group that continuously improves our knowledge base, processes and automation to deliver a consistently great experience for our internal customers.
We’re looking for a
Service Desk Specialist
to join our
Service Desk
team located in
Hyderabad
. In this role, you will be owning complex tickets from first contact through to resolution and coordinating incident response for high-impact issues. You’ll troubleshoot across Google Workspace, macOS, Windows, ChromeOS, MDM, Slack and core internal tools, using your depth of experience to unblock users quickly and safely.
Beyond BAU support, you’ll lead and contribute to the improvement of the projects, refine playbooks, and mentor other analysts to uplift the overall capability of the Service Desk.
Get to know our
Service Desk
team — what drives us, how we work, and what you can expect.
Here’s what your day-to-day might look like:
Be the first point of contact in Operations, helping people resolve problems and delivering an excellent customer experience in a 24x7 environment.
Take ownership of standard and complex technical issues, diagnosing, researching, tracking, and resolving them.
Collaborate with colleagues across our global team to share knowledge and solve problems.
Escalate and coordinate incident response for critical issues affecting the firm.
Troubleshoot issues across hardware, software, user accounts, trading environments, operating systems, and mobile devices.
Look for opportunities to improve how we work and share your ideas with the team and management.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
A passion for customer service and a commitment to delivering an outstanding support experience.
More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users.
A strong interest in technology and how it helps our people deliver for Deliveroo.
Experience supporting Google Workspace (G Suite), macOS, Windows 10 and above, and MDM tools such as Mosyle and Intune.
Experience in technical support within a growing technology company, bringing an understanding of effective service delivery.
The ability to contribute to and lead projects that match your expertise, while guiding colleagues and sharing your knowledge.
A collaborative approach, with experience mentoring, training, or creating knowledge resources for your team.
Flexibility to work morning, afternoon, and night shifts as part of a 24x7 service desk supporting Deliveroo’s global business.
Experience That Will Help You Succeed
We’d love to hear from you if you have exposure to or experience with some of the following, you don’t need to know them all:
Productivity and collaboration
: Google Workspace (G Suite), Slack, and Google Workspace admin tools.
Operating systems and devices
: iOS, macOS, Windows 11, and ChromeOS.
Device management
: MDM tools such as Mosyle and Microsoft Intune.
Service management and reporting
: Jira Service Management (JSM), Data Studio, and Looker.
Networking and access
: An understanding of networking fundamentals and Identity and Access Management (IAM).
Meeting room technology
: Supporting audiovisual (AV) and video conferencing systems, particularly Google Meet.
Service delivery
: Familiarity with ITIL principles and IT service management practices.
Relevant professional certifications are also welcome.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 2-3 stages.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Are you an ambitious Tax professional with experience in international direct taxation and tax related processes? Does being part of one of Europe’s fastest growing teams sound exciting? If so, then we’re keen to chat!
Role Background
As we continue to scale, we’re now looking for an experienced Direct Tax Manager to join the team. In this role, you’ll be involved in global corporate tax projects on planning, implementation and tax reporting, ensuring compliance and supporting the organization with these topics.
What makes the Finance team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimised and that things get done quickly and efficiently.
Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning and developing as we go - it’s important that you share this approach! :)
What you’ll be doing
Instruct and advise the business and other finance teams on direct tax questions
Manage international direct tax compliance and tax reporting processes (CIT, WHT etc.) across Wolt's global entities, in close collaboration with the accounting team
Develop and implement tax processes across the organization, driving efficiency in compliance and reporting through testing and using several AI tools
Monitor global corporate tax developments and help shape our responses and strategies
Provide advice and arrange training on international tax matters
Our humble expectations
Significant, hands-on experience in corporate income tax processes in relevant international environments
Experience with IFRS or US GAAP tax reporting is seen as an advantage
Master's degree in Finance, Accounting, Law or similar
Strong finance or accounting skills
Experience working at a senior level, with the ability to take responsibility, drive initiatives and guide others
Curiosity and willingness to develop, test and adopt new ways of working, including AI tools, and to drive efficiency
The Wolt usuals: Ability and passion to work autonomously in a fast-moving international environment, strong relationship building and customer service mindset, and a true growth mindset to consistently learn and develop skills.
A note on technology
Wolt has a separate tax technology team, so you don't need to be a technical person. What matters is that you're willing to develop and test new solutions, work together with the tax technology team, and drive efficiency in how we work.
Next Steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please submit your application in English
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Cairo, Egypt
Workplace: hybrid
The QA Operations team at inDrive is looking for a Junior QA Engineer who is passionate about quality and eager to develop their skills in a fast-paced, global environment. You'll become part of a collaborative team focused on building reliable and seamless experiences for our users
Key Responsibilities
Responsibilities
Run regression test cases;
Report found bugs;
Correct test cases;
Write test cases and other test documentation;
Communicate with people within and outside the team.
Skills, Knowledge and Expertise
Requirements
Have basic knowledge of testing theory.
Test design, writing test cases and checklists, creating bug reports.
Understand the principles of client server applications.
Have practical experience in testing mobile applications on Android and iOS.
Use emulators/simulators, intercept traffic Charles/Proxyman etc, understand the specifics of testing for different OS, take logs from real devices.
Test the backend. Send and read API requests Postman etc, work with databases CRUD, know the basic commands of bash/zsh.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role / impact
As a Lead Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.
Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.
The team / how they connect
You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.
The team is currently working on / Initially, you will focus on
- Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.
- Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.
- Developing reusable automation patterns and shared templates to be used by the business
- Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.
Where and how you can work
At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.
Here are some of the things we are looking for
- You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.
- Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.
- You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.
- A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.
- You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.
- You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role, we invest in people. We believe in a Total Package philosophy which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- CAD $180K – CAD $210K
- Plus bonus and equity
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO. Xero also provides eligible employees with Wellbeing leave, volunteer leave, holidays, paid parental leave. Further information included on our Xero Perks page.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a team at the intersection of strategic execution and executive operations. This hybrid role combines program management ownership with high-touch executive support, working closely with senior leadership to drive critical initiatives and ensure seamless day-to-day operations.
What You’ll Be Doing
Prepare the CEO for key meetings:
Develop concise briefings and coordinate pre-read materials covering the purpose, background, key discussion points, relevant data and decisions required. Identify missing information and obtain clarification before meetings.
Manage strategic meetings end-to-end:
Coordinate agendas, participants, meeting sequencing and material submission deadlines. Consolidate presentations and review them for clarity, completeness, consistent messaging, formatting and obvious discrepancies before circulation.
Drive post-meeting follow-through:
Prepare accurate meeting notes and decision records; translate agreed outcomes into specific actions with accountable owners, deliverables and deadlines. Maintain an action tracker, follow up regularly and escalate delays or unresolved issues.
Track the CEO’s priority projects:
Work across functions to monitor milestones, dependencies and delivery commitments. Provide concise progress updates highlighting risks, blockers and matters requiring leadership intervention.
Filter and synthesise information:
Distil reports, feedback and requests into clear sk lummaries of what the CEO needs to decide or know. Prioritise by urgency and business impact, highlighting the decision required, available options and relevant context.
Coordinate external engagements:
Manage invitations, responses and preparation for engagements with business partners, regulators, media, investors and industry conferences. Conduct preliminary reviews of interview briefs, publicity materials and correspondence, coordinating review and approval by the relevant functions before release.
Deliver proactive executive support:
Manage the CEO’s calendar, travel, meeting logistics and expenses, aligning time allocation with priorities and anticipating scheduling conflicts and preparation needs.
Improve CEO office workflows:
Establish practical systems for briefing preparation, information management, project tracking and follow-up. Use approved AI and automation tools to improve efficiency while protecting confidential information and verifying outputs.
What We Look For In You
Demonstrated experience supporting senior executives and coordinating complex meetings or cross-functional initiatives in a fast-paced, international environment.
Strong business judgement and prioritisation skills, with the ability to distinguish routine coordination from matters requiring the CEO’s attention.
Excellent written communication and information synthesis skills; able to turn complex or fragmented inputs into concise, accurate briefings.
Strong execution discipline, with a track record of translating decisions into actions, tracking commitments and escalating issues early.
Confidence working with senior stakeholders, obtaining timely inputs and challenging incomplete or inconsistent information professionally.
Exceptional discretion and care when handling sensitive executive, employee, customer and external stakeholder matters.
Strong analytical skills and attention to detail, including the ability to interpret key data and identify gaps or inconsistencies.
An AI-forward working style, using approved tools responsibly and critically reviewing outputs before use.
Bachelor’s degree or equivalent relevant experience.
Proficiency in Mandarin to communicate effectively with internal stakeholders across the region.
Ability to travel up to 30% of the time for leadership meetings and regional site visits.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into German linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation.
Key Responsibilities
Translate clinical research, regulatory and pharmacovigilance documents from English to German.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive content.
Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions.
Field of Expertise
Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries)
Regulatory Documents (SmPC, PIL, Labels, CTD Modules)
Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE)
Must-Have Criteria
Applicant must meet at least one of the following criteria:
Education
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or
Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or
A minimum of five years of full-time professional experience in translation
Relevant translation experience
At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with Track Changes in Microsoft Word
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar
In-house industry experience at a CRO or pharmaceutical company.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: San Francisco; Seattle; New York City
Workplace: Hybrid
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We're building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases, MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
ABOUT MOTHERDUCK
Don’t let the quirky name fool you: At MotherDuck, we’re on a mission to make data warehousing fun, frictionless, and ducking awesome for developers and data practitioners building blazing fast internal and customer-facing analytics experiences. We’re building a cloud-hosted version of DuckDB, working hand-in-hand with the creators of the fastest-growing and fastest-improving query engine on the planet. Unlike other databases,
MotherDuck was architected to unify local development with cloud operations to bridge the gap between software and data engineering workflows. Our team is a mix of thoughtful, passionate, and empathetic data industry veterans.
About the role
We’re looking for a growth and performance marketer who goes after 10x, not 10%... someone who can dream up an unorthodox bet on Monday, ship the landing page by Wednesday, and tell us whether it worked by Friday. You’ll own the creative and demand gen side of growth, with support on strategy from your manager and full ownership of execution.
Right now that means landing page and conversion testing, campaigns across paid, organic, and lifecycle, social, webinars, events, AEO, re-engagement, and creative bets to get more of the right people signing up. But that’s a starting point, not a queue... we expect you to bring your own ideas about where the next win is.
What you’ll do
Own campaigns from idea to results
- Take plays from spec to live: audience, message, channel, landing page, conversion.
- Work both motions: self-serve signups that need to activate, and accounts that need to become sales pipeline.
- Build the demand gen assets that make campaigns go: landing pages, ad creative, emails, webinar promos, and whatever else the idea needs.
Think big and be unorthodox
- Run creative bets that a more cautious team wouldn’t try. Some will flop... that’s part of it, as long as you know why.
- Spot what no one owns and treat it as an opening, not a blocker.
Test a lot, and be honest about it
- Run a real volume of tests: landing pages, signup flow, ad creative, email, audiences. A high test count is the job, not a sign you’re thrashing.
- Decide what success looks like before something ships, and call out a loss out loud, even when it’s your own play.
Sweat the details
- Tracking, UTMs, audience setup, page QA... the unglamorous stuff that makes results trustworthy.
Own social and nurture
- Own social strategy end to end, including managing our social agency.
- Own email nurture content and design, with your manager weighing in on strategy and voice.
Scale what works, kill what doesn’t
- Hand proven winners to marketing ops to productionize, then move on to the next unproven thing.
- Flag plateaus early instead of keeping a play alive just because it’s yours.
What we’re looking for
- 5+ years in performance marketing, channel marketing, demand gen, or a scrappy generalist marketing role, or a track record of building growth things on your own that speaks for itself.
- Creative and detail-oriented in equal measure. You come up with the idea and catch the broken UTM.
- Real growth instincts. You think in funnels and conversion, not just impressions and reach.
- A resume with real quantitative results: signups, conversion lifts, pipeline contribution, cost per lead or SQA, that kind of thing.
- Hands-on with the tools of the trade: HubSpot, landing page builders, and AI tools you actually use to move faster.
- Background at a high-growth company (data/AI space preferred, but a Ramp-equivalent is fine too).
- Great writing, and credibility with a developer and data audience.
- A bias toward shipping.
- Experience with AEO: getting a brand to show up in answers from ChatGPT, Perplexity, Google AI Overviews, and the like.
- Hands-on paid experience across Google, Meta, and LinkedIn, from audience setup through creative testing and optimization.
- Experience building segments and audiences in Clay (or similar), especially ones that feed ad platforms or campaigns.
What people should be saying if you’re doing ducking awesome
- “I stopped worrying about whether the campaign was set up right months ago.”
- “That campaign is why we booked that meeting.”
- “I just productionized three of their plays this month and they’re already onto the next thing.”
- “That play flopped, here’s exactly why, here’s what I’m testing next.”
Our Interview Process
We like to keep things transparent, so here’s what to expect if you apply...
1. Discovery call with our recruiting team to get acquainted and make sure we’re a mutual fit
2. A conversation with our Growth lead to learn about the campaigns you’ve run, the unorthodox bets you’ve taken, and how you think about turning attention into signups and pipeline
3. A deeper conversation with our Growth team covering landing page and conversion testing, how you’d measure a campaign, and a walkthrough of a campaign or test you’ve owned, including what flopped and why
4. A final conversation with our CEO focused on values and vision
PLEASE APPLY
Does this role sound appealing to you, but you’re missing some of the requirements or don’t quite think you’re qualified? Please apply anyway. Research has shown that underrepresented groups in technology often shy away from roles which aren’t a 100% match. We aim to build a diverse team and will strongly consider applicants who bring many of the requirements plus have other experiences which round out their qualifications.
MotherDuck is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. MotherDuck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Our Customer Success team works with Webflow’s most high-impact Enterprise customers, helping them launch successfully, adapt quickly, and get the full value of our AI-native website experience platform. We’re the team that stays with customers from day one through renewal, guiding their strategy, unblocking their teams, and connecting them with the right experts across Webflow.
As the primary partner for our strategic accounts, we play a central role in their long-term success — and in Webflow’s. By driving adoption, uncovering new use cases, and championing meaningful outcomes, we influence growth, retention, and the overall strength of our Enterprise business.
We’re looking for a Senior Customer Success Manager who can step into that role with confidence: the trusted advisor who sees the big picture, the operator who can bring cross-functional teams together, and the advocate who ensures customers stay with us and grow with us because of the results we help them achieve.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Must be based in the Pacific Time Zone
- Full-time
- Permanent
- Exempt
- Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.
- United States (all figures cited below in USD and pertain to workers in the United States)
- Zone A: $174,500-205,000
- Zone B: $161,700-190,000
- Zone C: $151,500-178,000
- Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
- 166,000-195,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy.
- Reporting to the Manager, Customer Success.
As a Senior Customer Success Manager you’ll:
- Build strong, trusted relationships across your customers’ orgs, from exec sponsors to hands-on users, and guide them through every stage of their Webflow journey.
- Get deep into your customers’ goals, workflows and tech stack so you can help them use Webflow’s platform to power more of their digital footprint.
- Lead account strategy with clarity and confidence. Rally cross-functional partners around a shared success plan that drives adoption, impact, and measurable business outcomes.
- Own renewals, forecasting, and account health. Spot expansion opportunities and new use cases, and partner with Sales on growth.
- Turn usage and consumption patterns into adoption plans, forecasts, and expansion opportunities.
- Lead discovery workshops and pilots for AI use cases. Help customers move AI agents from pilot to production and navigate rollout, adoption, and change management.
- Define success criteria and ROI with each customer.
- Run high-value executive conversations that surface progress, risks, and results and clearly show why Webflow is essential to the customer’s business.
- Partner with Sales, Technical Architects, Forward Deployed Engineers, and Services Providers to steer complex accounts toward successful launches, scalable architectures and strong renewal outcomes.
- Bring the customer’s voice back into Webflow with crisp insights that shape product direction, improve our processes, and help us deliver an even better Enterprise experience.
- Travel up to 15% (1-2x per quarter)
ABOUT YOU:
Requirements:
- BS / BA college degree or relevant experience
- 5+ years of relevant experience advising Enterprise customers in a SaaS or digital experience environment, ideally in a role where you owned adoption, renewal, uncovering expansion and long-term customer health.
- Experience managing usage, consumption or credit-based accounts. This includes tracking utilization against commitments, managing burn-down and forecasting renewals and expansion from usage trends.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Customer Success Manager if you:
- Dig into a customer’s business using financial filings, industry research, and internal data to spot risks, opportunities, and growth paths.
- Have hands-on AI fluency: you have worked with agents, connectors, or MCP-style integrations, and you can explain AI tools to executives and technical teams in terms of business outcomes.
- Read product usage data, spot early signs of churn or underuse (such as slowing consumption, dormant users, and stalled workflows), and turn them into an action plan before renewal.
- Stay on top of details, keep cross-functional partners aligned, and maintain momentum in a fast-moving environment through strong organizational and project management habits.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Prague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Nicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоBrazil
headJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; EMEA; Remote Roles - EMEA
Hyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридleadГеография найма не уточнена
ГибридseniorГеография найма не уточнена
seniorSingapore, Singapore
seniorГеография найма не уточнена
УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ГибридSan Francisco; Seattle; New York City
УдалённоseniorUnited States; Canada (BC & ON only); Senior Customer Success Manager - Pacific Time Zone; Must be based in the Pacific Time Zone