Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.
As a Sales Manager for Strategic Accounts, you’ll own the performance of a team selling into some of the world’s largest organizations. Own your team’s revenue performance, setting ambitious goals and creating the focus, accountability, and operating rhythm needed to deliver against them.
Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.
УдалённоSouthern CA
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About the role:
The Global Alliance Lead is a senior individual contributor role reporting to the Global Head of GSI Relationships. The role involves owning the relationship with a leading technology and transformation partner end-to-end, from C-suite engagement to practitioner enablement and joint pipeline creation. The candidate will architect how the GSI and NewCo go to market together, ensuring the platform becomes the trusted data foundation inside the GSI’s agentic AI delivery practice globally. The role requires orchestration across sales, partner solution architecture, marketing, and partner operations.
What You'll Do:
- Own the global GSI relationship at partner and C-suite level, building trusted relationships with client, practice, and delivery team leads.
- Define and execute a multi-year joint strategy positioning dbt + Fivetran as the default open data infrastructure layer within the GSI’s enterprise AI and agentic workflow delivery.
- Represent NewCo at GSI’s internal forums, client briefings, and industry events.
- Drive adoption of the dbt + Fivetran platform within GSI delivery teams, ensuring certification and active recommendation.
- Embed NewCo's platform into GSI business groups, delivery architectures, RFP responses, and client proposals.
- Design and execute enablement programs including certifications, reference architectures, use case playbooks, and joint delivery assets.
- Partner with GSI marketing and alliances teams to develop joint go-to-market campaigns.
- Support GSI in building client-facing agentic AI value accelerators with NewCo platform as the foundational data layer.
- Source and develop new pipeline opportunities through the GSI relationship.
- Drive co-sell motions alongside GSI account teams.
- Maintain rigorous tracking of GSI-engaged pipeline.
- Define and track signals indicating a healthy, high-performing GSI relationship.
- Report regularly on alliance health, pipeline contribution, and strategic progress.
- Identify risks and gaps early and mobilize resources to address them.
What you will bring:
- 15+ years of experience in strategic alliances, enterprise sales, or partner management within data, cloud, or enterprise software.
- Experience managing complex global relationships with major consulting firms or GSIs at senior level.
- Deep understanding of modern data stack and business value of open data infrastructure; experience with dbt, Fivetran, or equivalent preferred.
- Ability to engage credibly at C-suite and partner level within global consulting organizations.
- Strong commercial instincts to identify and develop joint pipeline opportunities.
- Track record as a cross-functional orchestrator influencing sales, engineering, marketing, and operations.
- Exceptional communication and storytelling skills.
- Familiarity with AI, agentic workflows, data governance, and GSI operating models.
- Willingness to travel globally.
What Success Looks Like in Year One:
- Defined joint strategy with GSI signed off at executive level.
- Increased GSI practitioner certifications and platform deployments.
- GSI-sourced pipeline contributing to revenue.
- At least two joint go-to-market campaigns live.
- Client-facing agentic value accelerators delivered.
- Telemetry framework tracking alliance health and pipeline influence.
Perks and Benefits:
- 100% employer-paid medical insurance.
- Generous paid time off including vacation, sick time, parental leave, holidays, and volunteer days.
- RSU stock grants.
- Professional development and training.
- Company virtual happy hours, free food, and team-building activities.
- Monthly cell phone stipend.
- Access to mental health support platform.
Additional Information:
- The role qualifies for Fivetran’s incentive plan with total on-target earnings.
- Compensation range for Denver location: $165,739 to $280,000 USD per year including OTE.
- Remote work from Denver, Colorado, United States.
- Commitment to diversity, equity, inclusion, and accommodations during interview process.
To apply: https://weworkremotely.com/remote-jobs/fivetran-global-alliance-lead-capgemini
Location: Austin
Workplace: Remote
We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone.
This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally.
WHAT YOU’LL DO HERE
- Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved
- Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers
- Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience
- Generally support day-to-day recruiting operations
WHAT WE’RE LOOKING FOR
- 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role
- Strong organization and attention to detail, with the ability to juggle competing priorities
- Clear and friendly communication, both written and verbal
- A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring
- Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar)
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience using Ashby ATS
- Prior experience at a quickly scaling technical startup
- Interest in growing professionally into a full-cycle Recruiter
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp.
You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU'LL DO
- Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU NEED
- Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to talent development
- Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability.
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
Great to Haves
- Experience at a high-growth, top SaaS/AI startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market.
You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams.
RESPONSIBILITIES
- Partner Storytelling & Content
- Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions.
- Translate technical integrations into clear, differentiated messaging for both technical and business audiences.
- Enablement & Training
- Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions.
- Create sales playbooks and battlecards tailored to each partner’s ecosystem.
- Joint Go-to-Market Campaigns
- Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities.
- Manage partner marketing calendars and ensure alignment with key product milestones.
- Cross-Functional Collaboration
- Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives.
- Serve as the marketing point-of-contact for the partnerships team.
REQUIREMENTS
- 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology.
- Experience with NVIDIA technology and ecosystem or Cloud Providers technology
- Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus.
- Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats.
- Strong program management skills with the ability to handle multiple partners and campaigns simultaneously.
- Technical curiosity and ability to quickly learn new technologies and ecosystems.
- Comfortable working in a fast-paced, high-growth environment.
NICE TO HAVE
- Familiarity with developer ecosystems, APIs, and modern software development practices.
- Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Berlin
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies.
This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies.
Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem.
If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI.
KEY RESPONSIBILITIES
PARTNER STRATEGY & EXECUTION
- Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives.
- Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms.
- Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success.
PARTNER ONBOARDING & ENABLEMENT
- Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers.
- Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies.
PIPELINE GENERATION & CO-SELLING
- Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles.
- Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts.
BUSINESS PLANNING & PERFORMANCE TRACKING
- Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements.
- Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets.
PARTNER ADVOCACY & FEEDBACK
- Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams.
- Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector.
THOUGHT LEADERSHIP & EVANGELISM
- Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets.
- Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services.
WHY YOU'LL LOVE THIS ROLE
This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you.
WHAT WE'RE LOOKING FOR
- 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships.
- Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals.
- Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments.
- Experience and demonstrated depth with Sovereign Cloud GTM.
- Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements.
- Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts.
- Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions.
- Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations.
- Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors.
This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Berlin; Munich; Frankfurt
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
As our VP Sales, EMEA you will spearhead year-over-year revenue growth by developing and executing on enterprise level customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA. In this pivotal leadership role, you will cultivate and guide our enterprise sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation.
Candidates must be based in Germany to be considered for this career opportunity.
As our VP Sales, EMEA you will:
- Develop, execute, and lead a comprehensive go-to-market growth strategy and strategic sales plan for EMEA, driving revenue growth and market expansion.
- Provide strategic sales and operational leadership to Cohere’s cross-functional teams, ensuring alignment with company objectives
- Serve as the primary representative of Cohere in EMEA, championing the company’s vision, products, and services.
- Partner with global Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals.
- Represent Cohere at industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with the Head of Global Public Sector and Head of Government Affairs & Public Policy.
- Manage and nurture relationships with enterprise-level clients and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals.
- Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles.
- Analyze and report on regional market trends, opportunities, client needs, and competitor activities to inform strategic decisions.
This career opportunity may be a good match for you if you:
- Are based in Germany.
- Have 15+ years of executive level experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations.
- Possess a proven track record of leading enterprise-level consultative solution sales and business development efforts, with a deep understanding of regional GTM strategy, customer success, and resource allocation.
- Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels.
- Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization.
- Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’
- Experience in AI or a related industry is highly desirable.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Toronto; Calgary; Winnipeg; Canada; London; Vancouver; United Kingdom; Halifax; Edmonton; Ottawa; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
As our VP of Sales - Global Public Sector, you will spearhead year-over-year global revenue growth by developing and executing on enterprise level PUBSEC customer acquisition strategies. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in the public sector. In this pivotal leadership role, you will cultivate and guide our sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation.
Key Responsibilities
As our VP of Public Sector Sales you will:
- Develop, execute, and lead a comprehensive, global go-to-market growth strategy and sales plan for the Public Sector, driving revenue growth and market expansion working with other regional sales teams.
- Provide sales and operational leadership to Cohere’s PUBSEC sales team, ensuring alignment with company objectives and priorities.
- Partner with Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals.
- Represent Cohere at PUBSEC industry events, conferences, and networking opportunities, as well as with regulators and government agencies, in collaboration with other regional and global leaders in Cohere.
- Manage and nurture relationships with government decision-makers and partners to ensure Cohere’s success in the region. Identify and pursue new business opportunities, negotiating and closing high-value deals.
- Collaborate with global teams to strengthen anchor relationships and establish best practices for enterprise-level project implementations, ensuring strong client engagement throughout project lifecycles.
Qualifications
This career opportunity may be a good match for you if you:
- Have 10+ years of PUBSEC sales and leadership experience leading go-to-market efforts and driving revenue growth for fast paced technology organizations.
- Have an established network, including federal agencies, prime contractors, and industry associations with an emphasis on the Defense and Intelligence communities.
- Possess a proven track record of leading capture and sales efforts for consultative solution sales and business development efforts, with a deep understanding of regional procurement and budget cycles, customer success, and resource allocation.
- Have exceptional communication and leadership skills, with the ability to build cross-functional relationships and influence at all levels.
- Are comfortable operating in a matrix environment, coordinating efforts across cross-functional teams and regions without the need for a large direct organization.
- Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up sleeves, and driving impact as a ‘builder.’
- Experience in AI or a related industry is highly desirable.
- Must be willing to travel (25-40%).
WORKING LOCATION:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely.
You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company.
This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it.
WHAT YOU’LL WORK ON:
Identity & Access
- Own employee identity and access across internal systems and SaaS applications
- Build scalable onboarding, offboarding, and access lifecycle workflows
- Improve SSO, MFA, least privilege, and access management in partnership with Security
Devices & Endpoints
- Own the lifecycle and security of employee devices
- Build and maintain device management, configuration, patching, and endpoint security
- Automate provisioning and make onboarding as close to zero-touch as possible
Internal Systems & Automation
- Own and improve the SaaS applications and internal systems we depend on
- Build integrations and automate workflows across identity, HR, finance, and other business systems
- Evaluate and deploy new internal capabilities, including AI tools and integrations
- Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products
IT Operations
- Own employee support, hardware, asset management, procurement, and relevant vendor relationships
- Build reliable, maintainable processes rather than scale through manual work
- Identify recurring problems and solve them at the system level
Build the IT Function
- Define the technical direction and operating model for IT at Modal
- Establish the systems and processes we’ll need as the company grows
- Determine when and where additional IT capacity is needed, and build the team over time
YOU MAY BE A FIT IF:
- You’ve owned IT or corporate technology in a fast-growing technology company
- You have a strong understanding of identity, device management, SaaS administration, and endpoint security
- You have strong technical skills and are comfortable working with APIs, scripting, automation, and system integrations
- You’ve designed and automated employee lifecycle and access-management workflows
- You have good security judgment and experience working closely with Security and Engineering
- You can independently identify problems, make pragmatic technical decisions, and drive them through implementation
- You’re comfortable being hands-on today while building the systems and team needed as the company grows
We are looking for a Senior Software Engineer II, Applied AI to join our Agentic Systems team, where you'll build AI agents that automate workflows for teams across Wrapbook. Design and build production-grade AI agents with LangGraph that automate multi-step workflows for internal teams across Wrapbook.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
People Programs at Ramp builds the programs that shape how employees experience the company day to day; from someone's first week to the moments that define Ramp's culture company-wide. As Ramp scales, we need someone dedicated to building that function and taking our foundations to the next level.
In this role, you'll own programs like onboarding, manager enablement, engagement surveys, and the company-wide culture and recognition programs that shape how Ramp works, to name a few. You'll work closely with People Business Partners, People Operations, and Comms to make these programs land and thrive.
This work is high impact and high visibility. This is a hands-on, build-from-scratch role for someone with strong judgment who owns things fully.
WHAT YOU'LL DO
- Build your own roadmap by pulling signal from engagement survey results, PBP and manager input, and People Ops, then make the call on what to build, improve, delegate, or stop.
- Own onboarding effectiveness — from pre-start through the first week — so every new hire's first experience of Ramp reflects how we work and our culture, partnering with People Ops and IT on day-to-day logistics
- Own the performance review cycle's program design — timeline, tools, and the manager/employee experience — partnering with PBPs on calibration and outcomes
- Build and own manager enablement as a standalone program: design the content, frameworks, and moments that help managers lead well, in partnership with PBPs on delivery
- Conceive, build, and run company-wide culture-building programs, fully owning logistics and content end-to-end
- Own recognition programming: how we surface and celebrate what's worth celebrating across the company and the rituals/milestones that make Ramp's culture tangible day to day
- Own the biannual engagement survey: design, run, and work with People Business Partners to translate results into action
- Be the trusted voice on what we should build in-house versus buy (tools, vendors, platforms) for people programs, grounded in judgment about what's worth the investment, not a default toward either
WHAT YOU NEED
- 5+ years owning people/culture programs end-to-end at a high-growth company - from ideation through hands-on execution
- A builder's track record: you've created programming that didn't exist before, not adapted someone else's playbook
- Strong facilitation and executive presence. You’re comfortable being the face of a program in front of the whole company, not just behind the scenes
- Comfortable with data: you can read engagement survey results and program metrics and turn them into a point of view, not just a report
- Proven ability to partner across functions (PBPs, Comms, Enablement, leadership)
- First-principles thinker who can turn ambiguity into a scalable framework: you don't need a rule book, but you can build one when it's missing
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Canada
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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УдалённоleadDenver
УдалённоCoordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
ГибридSan Francisco
УдалённоBerlin; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридBerlin; Munich; Frankfurt
УдалённоToronto; Calgary; Winnipeg; Canada; London; Vancouver; United Kingdom; Halifax; Edmonton; Ottawa; Montreal; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоheadWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисheadNew York
УдалённоseniorUnited States
ГибридleadRelocation expense coverage to NYC or SF (if needed)
УдалённоseniorUnited States
seniorUnited States (Remote)
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