Location: Cambridge, MA
Workplace: Hybrid
Making videos is easy. Making them work for your business? That is where Wistia shines. Our end-to-end platform gives businesses the tools to create, host, share, and analyze videos and webinars, all in one place.
Our mission? To be the go-to video and webinar platform for businesses. And we know that mission starts with a team that feels valued, supported, and empowered to do their best work.
WHY THIS ROLE MATTERS
Our Head of Sales will play a critical role in accelerating Wistia's revenue growth. You will build and manage a top-notch sales team, strengthen our inbound sales motion, stand up a brand-new outbound sales strategy, help us gain ground in the mid-market, and turn our comparatively new webinar product into a commercial success story. Working alongside Growth, Marketing, and Commercial Leadership, you'll sharpen our acquisition strategy and dial in the relationship between self-serve and sales ensuring the two motions compound rather than compete. You’ll also collaborate with GTM leaders to deliver a seamless customer experience and become a leading voice of the customer, shaping what we build
Who You'll Work With: You will lead a team of Account Executives and partner closely with Marketing, GTM Operations, Customer Success, Product, Finance, Growth, and our People team.
What It's Like Working on This Team: This is a hands-on, in-the-work leadership role. You will spend real time coaching reps, reviewing calls and outreach, and building the playbooks and systems that help the team perform consistently. The team values operational rigor paired with sales instinct, and collaborates closely with Marketing and GTM Operations rather than working in a silo. In addition to ensure top notch sales execution, you will also be crafting new sales strategies, as we move into the mid-market and focus on growing our webinar business.
- Why is this role exciting? You will be responsible for leading our Sales organization as we work to accelerate our revenue growth, by growing our mid-market business, gaining share in the webinar market, and launching new Creation products. You will get to build something from scratch. Our outbound motion does not exist yet, so you will design the playbook, the targeting, and the messaging, and then build the team's skills to execute it well.
- How does it directly support Wistia's mission? Wistia's mission is to be the go-to video platform for businesses, and this role directly drives the new business acquisition that fuels that growth, including helping our webinar product become a bigger part of our story.
- What interesting challenges will candidates tackle? You will uplevel our team's strategic selling skills, build outbound sales from the ground up, figure out where AI can genuinely make the team more effective, and help shape which customer segments we go after next.
Work Environment: Hybrid with In-Office Requirement: This role is based in the Boston area, with an expectation of being in our Cambridge office at least one to two days per week.
Preferred Time Zones: Eastern Time
Travel Requirements: 1-2 days/week in our Cambridge, MA office. Team and company gatherings 3-4 times per year.
KEY RESPONSIBILITIES
- Lead and grow a team of Account Executives selling into small and mid-market companies, coaching performance and holding a high bar.
- Develop and execute sales strategies aligned with company revenue targets and growth objectives.
- Strengthen our existing sales funnel through coaching, sharper playbooks, and operational rigor across the full sales cycle, with a particular focus on discovery and value-based selling.
- Evaluate sales performance and diagnose where the biggest opportunities / challenges are.
- Build a brand-new outbound sales strategy from the ground up: define who we target, build the playbook, and develop the team's outbound skills.
- Partner with Marketing and our Commercial Leadership Team to sharpen our acquisition strategy, including lead sources, target segments, and messaging.
- Bring AI into the sales motion in ways that make the team more effective and more efficient, from prospect research to personalized outreach.
WHAT WE'RE LOOKING FOR
- A proven B2B SaaS sales leader with a track record of selling to mid-market companies through both inbound and outbound motions.
- A strong coach and manager who has not just led a high-performing team, but has measurably improved one, through coaching, performance management, and the systems that make results repeatable.
- Deep fluency in value-based, strategic selling methodologies (think SPIN, Sandler, Challenger, MEDDICC), with a track record of instilling those approaches in a team.
- A customer-centric leader who genuinely understands buyers' needs and buying processes, and builds that mindset into the team's culture.
- Bonus: experience selling MarTech or a broader GTM tech stack, and experience building an outbound motion from scratch.
WHY YOU'LL LOVE WORKING AT WISTIA
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.
We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:
- A competitive compensation package that includes employee stock options
- 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
- Fully paid healthcare, dental, and vision insurance premiums (family plans included)
- Pre-tax FSA and Dependent Care Account
- 16 weeks of paid parental leave
- Flexible Time Off. Everyone should get out of their office to recharge and reboot.
- Annual professional development stipend (courses, conferences, and more)
- New hire bonus to enhance your home office setup
- Pet insurance discount
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We believe in being transparent about compensation, which is why we share salary ranges in our job postings. We also recognize that every candidate brings a unique set of experiences and expectations. If you're excited about this opportunity but the range gives you pause, we'd still love to hear from you.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Engineer, DACH region.
About the job
This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments.
Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Mentor less experienced Presales Engineers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Previous experience in Telecom, SIP, Contact Center, or Security .
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Experience working with customers in the DACH region
Proficient German speaker
Location
This role will be remote and based in the UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change.
This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up.
Key responsibilities
Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions.
Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed.
Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route.
Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance.
Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on.
Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training.
Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next.
Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count.
Minimum qualifications
Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion.
Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions.
Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly.
Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it.
A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it.
Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away.
Preferred qualifications
Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions.
Experience with partner incentive or rebate operations, or with a partner program during its launch phase.
Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume.
How this role works with the team
You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Germany
VALD is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 12,000 clients in over 150 countries.
If you have a favourite team in the NBA, EPL, or NFL, there's a good chance they use VALD products.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 team members in 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Marketing Team
VALD’s Marketing team is a group of skilled professionals across various fields.
The team includes designers, videographers, editors and marketing specialists, but also experienced industry professionals such as physiotherapists, strength & conditioning coaches and sports scientists. We leverage their experience to create content that is relevant and engaging for our clients and potential clients, with the goal of making technology more accessible and impactful in their day-to-day practice.
We work intimately with the broader VALD business – Product Strategy, Manufacturing, Engineering, Commercial and Finance – helping to shape the client experience and the overall public perception of VALD.
Our goal is not simply to hit our numbers but to elevate VALD’s reputation as an innovator and thought leader in the health and performance industries.
About this role
The
Social Media Manager – Europe
will be responsible for the day-to-day management and growth of VALD’s European social media presence, working closely with both our European and global marketing teams.
Primarily working across English-language channels, you will plan, coordinate and publish engaging social content that brings VALD’s products, people, customers and expertise to life. You will also play an important role in community management, helping VALD engage meaningfully with practitioners, organisations and professionals across Europe.
Beyond VALD’s corporate channels, you will work closely with our local Business Development Managers (BDMs), helping them build their own professional presence on social media. This includes supporting content creation, providing guidance and best practices, and making it easier for our regional teams to share relevant, authentic content with their networks.
Working between our local European teams and global marketing team, you will play a pivotal role in building awareness of VALD and promoting our products, services and expertise across the region.
What Success Looks Like
Success in this role means building a stronger, more relevant and engaging VALD social presence across Europe. You will:
Maintain a consistent cadence of high-quality, locally relevant content.
Grow awareness, reach and engagement among VALD’s key audiences.
Build active and meaningful engagement with our European communities.
Uphold and reinforce VALD’s global brand, style and voice in the European market.
Empower local BDMs to confidently create and share effective social content.
Identify and amplify regional customer stories, events and opportunities.
Use performance insights to continuously improve content and channel effectiveness.
You’ll join a growing global business operating at the intersection of technology, health and human performance.
This role offers the opportunity to take meaningful ownership of VALD’s social presence across Europe while working closely with both local teams and our global marketing function. You’ll have access to a constant stream of stories from practitioners, sporting organisations, events, research and new technology – and the opportunity to turn those stories into content that builds VALD’s presence across the region.
Most importantly, you’ll help shape how VALD connects with its European audiences as we continue to grow.
What We're Looking For
2–5 years of experience
in social media, digital marketing, content marketing, or a similar role.
Demonstrated experience managing professional or brand social media accounts.
Strong written English and the ability to turn technical or complex topics into clear, engaging social content.
A good understanding of major social platforms, particularly Instagram, LinkedIn and Facebook.
Experience creating, coordinating and scheduling social content across multiple channels.
Strong community management skills and an understanding of how brands can participate authentically in professional online communities.
Confidence working with stakeholders across different teams, markets and levels of seniority.
Strong organisational skills and the ability to manage multiple content streams and priorities.
An analytical mindset, with an understanding of social media reporting and performance metrics.
A proactive approach and an ability to identify stories and content opportunities rather than simply waiting for a brief.
Desirable Experience
Experience working across multiple European markets.
Proficiency in one or more European languages in addition to English – preferred: Spanish, Italian, German and/or French.
Experience in health, sport, technology, SaaS or another technical industry.
Experience supporting employee advocacy or helping sales teams develop their professional presence on social media.
Experience in engaging and coordinating with Key Opinion Leaders/influencers.
Basic content production skills across photography, video or social-first creative.
Familiarity with social media management, analytics and scheduling platforms such as HootSuite, AgoraPulse, Sprout Social or similar.
Why VALD?
We are a flexible employer and when you join VALD, the benefits and perks are pretty great! We value our team and is extensive of what we offer when you join VALD, here’s just a few:
Industry-leading compensation
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
Diversity & Inclusion Commitment
We're committed to growing and empowering an inclusive VALD team. That's why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know.
Apply now
In your cover letter, please share with us your portfolio of work relevant to this role and how this opportunity fits into your longer-term career goals. We can't wait to meet you and discuss what a career with VALD could look like for you!
“Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.”
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
We are seeking a senior trading-technology leader to design and deliver the technology stack connecting customers to a regulated US derivatives market.
The ideal candidate will have built an FCM operation from the ground up or led the technology function at a leading FCM or service provider for FCMs and broker-dealers.
They will bring deep knowledge of the vendor landscape and a strong track record of making strategic technology, operational, and build-versus-buy decisions.
You will report to the OKX Core Trading Product Management leadership with a dotted line to the CEO and COO of the local entity.
The essential profile is someone who can make architecture and vendor decisions — Not someone hired merely to implement a vendor choice already made.
What You’ll Be Doing
Design the end-to-end US derivatives trading architecture.
Lead the selection of the clearing FCM, OMS and market-access providers.
Deep familiarity with leading OMS, risk-management, and market-data vendors in the U.S. derivatives ecosystem.
Decide between vendor-provided, direct-exchange and hybrid connectivity.
Define the long-term build-versus-buy roadmap.
Lead internal and vendor integrations across OMS, margin, liquidation, funding, UI, and KYC.
Lead exchange connectivity, certification and production readiness.
Define pre-trade risk, kill-switch, drop-copy and reconciliation requirements.
Establish 24/7 monitoring, incident response and disaster recovery.
Own vendor technical diligence, contracts, SLAs and delivery.
Recruit and lead the US trading-technology team.
First-Year Objectives
Define the target architecture and systems of record.
Select the DCM connectivity model, clearing FCM and technology providers.
Deliver exchange certification and production readiness.
Establish reconciliation, risk controls and 24/7 support.
Produce a roadmap for increasing internal ownership of the stack.
What We Look For In You
10+ years in electronic trading or capital-markets technology.
Deep knowledge of listed derivatives and US futures market structure.
Experience with OMS, FIX, exchange connectivity, market data and pre-trade risk.
Prior experience working at an FCM is preferred.
Understanding of the complete execution, clearing and settlement lifecycle.
Track record delivering mission-critical trading platforms.
Ability to translate business and regulatory requirements into technical architecture.
Strong leadership across engineering, product, risk, compliance and operations.
Preferred Background
Candidates may come from:
Futures execution technology at a bank or FCM.
An exchange or clearinghouse.
An OMS or market-access technology provider.
A futures-native brokerage or regulated digital-asset platform.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $313,055 to $450,799.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
P2P Marketplace sits within the Core Platform team where we serve as the backbone of OKX Central Exchange. OKX Core Products are dedicated to building systematic capabilities and infrastructures in the key areas including Compliance, Payment, Risk, User Centre, Customer Support, Asset & Financial Product and Data Analytics. By setting the right platform infrastructure, we allow other products such as Trading, Web3 to excel at the forefront, ensuring the best user experience on our platform.
What You'll Be Doing
Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs).
Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions.Drive business negotiations, contracting, and technical integrations with global payment partners.
Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges — from requirement analysis to integration, testing, and go-live.
Monitor global payment regulations, market trends, and provide strategic insights and risk assessments for payment-related decisions.
Collaborate closely with Product, Risk, Compliance, Legal, and Finance teams to ensure seamless payment operations and compliance.
Analyze payment performance data and identify opportunities to improve conversion rates, cost efficiency, and user experience.
What We Look For In You
Bachelor’s degree or above in Finance, Economics, Computer Science, International Business, or related fields.
Minimum 3 years of experience in the payments industry, with deep understanding of global payment ecosystems and key channels (card schemes, local wallets, bank transfers, etc.).
Proven experience in integrating fiat on/off-ramp vendors for crypto exchanges or cross-border financial institutions.
Strong knowledge of payment processing, settlement flows, and compliance frameworks (e.g., AML, KYC).
Excellent project management and cross-functional collaboration skills; able to lead complex integration projects independently.
Proficient in English, with strong communication and negotiation skills for working with international partners.
Passionate about fintech innovation, digital assets, and the evolving Web3 ecosystem.
Nice-To-Have
Proven success in independently sourcing and launching regional payment channels.
Familiarity with payment landscapes in Southeast Asia, LATAM, the Middle East, or Africa.
Experience working with global card schemes (Visa, Mastercard) or major local payment networks.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom; United States
TheSoul Group
is a leading creator business platform positioned at the heart of the creator economy. Our original videos, animations, and editorial stories inspire audiences in
21 languages
, across
60 platforms
and
20 websites
.
Together with our network of
talented creators
, we reach over
5 billion followers
and generate more than
100 billion monthly views
on social media.
As a global powerhouse in digital media, we drive viral success for creators and brands worldwide through a wide range of services, leveraging our expertise in content distribution, localization, and social media management. We're the creators behind global phenomena such as
5-Minute Crafts
and
BrightSide
.
We're a dynamic, remote-first global team, fostering award-winning creativity, a no-red-tape approach, and great vibes!
We are looking for a senior
Showrunner / Executive Producer
to lead the creative vision and development of original YouTube entertainment shows for a globally recognized beauty brand.
The ambition is to create original, recurring entertainment formats that feel native to YouTube, engage audiences beyond the brand's existing community, and encourage viewers to return for every episode.
In this role, you will take full ownership of the creative vision, show concepts, and format development, making key decisions about what gets produced, how it is executed, and when it is ready for delivery. You will have final creative sign-off before content is presented to the brand.
You will lead and direct an established external production agency, providing creative briefs, reviewing concepts, scripts, casting, visual direction, and edits, and ensuring every production meets the agreed creative standards.
You will also use YouTube performance data, audience insights, and your understanding of creator culture to develop engaging formats, refine existing shows, and balance entertainment value with brand objectives.
A strong background in YouTube entertainment, recurring show formats, and creative leadership is essential. Experience in gaming, creator culture, and youth entertainment is highly desirable, while experience in beauty, fashion, or lifestyle is an advantage but not a requirement.
Requirements
At least
8 years of experience in entertainment content
, including 3–4 years as a Showrunner, Executive Producer, Head of Development, or equivalent senior creative role focused on YouTube.
Proven experience creating, developing, or leading at least one recurring YouTube entertainment show with significant audience reach and measurable results.
Strong understanding of YouTube formats, content packaging, audience retention, performance analytics, storytelling, and creator culture.
Demonstrated ability to develop original show concepts, recurring formats, episode structures, and long-term content strategies.
Experience leading and directing external production agencies, studios, or creative teams, with final responsibility for creative decisions and quality.
Hands-on experience overseeing creative development, including treatments, scripts, casting, visual direction, editing, and final content approval.
Strong creative and editorial judgment, with the ability to critically assess concepts, provide actionable feedback, and improve content based on audience insights.
Experience developing brand-funded or brand-partnered entertainment that integrates brand objectives naturally without compromising entertainment value.
Ability to analyze YouTube performance metrics, including audience retention, engagement, and channel growth, and use these insights to refine or develop formats.
Confidence collaborating with senior brand stakeholders, presenting creative concepts, and defending strategic and editorial decisions.
Strong understanding of internet culture, emerging trends, online communities, creators, and subcultures.
Experience developing entertainment formats for international or multi-market audiences is highly desirable.
Experience working with creators, influencers, or celebrity talent, including casting and creative collaboration, is a strong advantage.
Familiarity with gaming, esports, and youth culture, particularly Gen Z and Gen Alpha audiences, is highly desirable.
Experience within beauty, fashion, lifestyle, or adjacent consumer categories is a plus, but not essential.
Ability to provide examples of previously developed or managed YouTube shows, including links, specific responsibilities, and measurable results.
Benefits
Flexible Engagement Structure:
This opportunity is offered under an independent service-provider agreement, giving you the freedom to shape how you deliver your expertise. You define your own working methods, organise your schedule independently, and contribute your skills to clearly scoped projects. Compensation is agreed individually and reflects your experience, capabilities, and the value you bring to each engagement.
Location Freedom:
You can deliver services from any suitable location that supports high-quality outcomes, whether that's your home office, a co-working space, or wherever you feel most productive and inspired. What matters most is the impact you create and the reliability of your delivery.
Global Network and Inspiring Projects:
You'll collaborate with a diverse international network of professionals across 85+ countries, contributing to projects that reach vast audiences and help shape the future of digital content. This is an opportunity to work alongside talented specialists, exchange ideas, and be part of meaningful initiatives with real global reach.
Smooth Collaboration and Project Support:
To enable efficient service delivery, we provide modern collaboration platforms, clear project coordination, and streamlined processes. This helps you focus your energy where it matters most, producing high-impact work and bringing creative solutions to life.
Make a Global Impact:
Your expertise will contribute to initiatives that influence audiences worldwide. Join projects that push creative boundaries and help build the next generation of digital experiences.
Location: Croatia; Bulgaria; Poland; Czechia; Slovakia; Greece
Join our global Pharmacovigilance team as a Sr. Pharmacovigilance Specialist.
Senior Pharmacovigilance Specialist
is responsible for supporting global and local PV systems and ensuring compliance with all PV activities with international or local regulations. May overtake additional regional or local PV responsible person roles for simple PV systems.
The position is remote, home-based in any EU country.
All CVs must be submitted in the English language for consideration.
Responsibilities:
Act as the Project Manager or deputy Project Manager for the assigned projects
Perform accurate forecasting and contribute to budget planning, ensuring efficient functioning of the QPPV Office
Update SOPs and act as a subject matter expert for PV in assigned company processes
Maintain KPI reports and perform core and standard PV activities for assigned contractual partners.
Manage Full or local Pharmacovigilance systems and projects (or part of them) and/or central pharmacovigilance activities (e.g. end-to-end case processing, Aggregate Safety Reports, Risk Management Plans and risk minimization activities) in both pre- and post-authorization setting (as applicable)
Act as a customer contact point (where applicable), ensuring consistent communication and escalation management across assigned projects
Act as the appointed EU QPPV or deputy EU QPPV in accordance with a separate QPPV Job Description (if applicable)
Ensure high-quality performance of PV services in assigned region/country and timely communication with Health Authorities
Ensure inspection/audit readiness and finding remediation
Requirements
Biologist, Pharmacist, Medical Doctor, or other life science degree
4-year experience in global Pharmacovigilance activities
Fluent English
Computer literacy (MS Office), experience with PV databases (Veeva Vault Safety experience is an advantage)
Strong organizational and time management skills
Ability to work independently and in a team
Strong organization, prioritization, and time management with reliable delivery of commitments
Strong communication and relationship building skills across functional teams
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Workplace establishment allowance (fully remote)
Team building, global meetings
Location: Malaysia; Philippines; Indonesia
For management consultants and strategy professionals ready to become hands-on operators.
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Opportunity
We are hiring several exceptional management consultants, strategy professionals and other strongly trained generalists to take on high-priority strategic and operating mandates across Intellect.
This opportunity is particularly suited to people who have developed rigorous problem-solving capabilities in consulting, strategy, transformation or other demanding environments and now want to become hands-on operators.
This is not a conventional internal strategy or advisory role. You will be expected to move beyond diagnosing problems and making recommendations, working through operational detail to implement solutions, build capabilities and deliver measurable results.
This search spans several priority mandates rather than a single central Strategy & Operations team. Depending on your experience, strengths and Intellect’s needs, you may initially lead a cross-functional strategic initiative or move directly into an embedded operating role within areas such as operations, commercial enablement, business performance, market development, new product and offering development, or another critical function.
During the interview process, we will explore where your capabilities and motivations are best matched to Intellect’s priorities. Before an offer is made, we will align with you on a specific initial mandate, title, reporting line, objectives and measures of success.
Strong performers will have the opportunity to take on broader functional, market or business responsibilities based on their demonstrated impact and Intellect’s evolving needs.
Potential Mandates
Your initial mandate could involve one or more of the following:
Operations: Improving service delivery, workforce planning, quality, efficiency, automation, performance management and operating processes
Commercial enablement: Strengthening sales processes, pipeline management, pricing, proposals, commercial analytics, account planning and coordination between commercial and delivery teams
Business performance: Building management systems, KPIs and operating cadences, then leading interventions that improve functional or market performance
New products and offerings: Identifying unmet customer or market needs, developing and validating new products, services or propositions, building the business and operating case, and working cross-functionally to launch and scale them
Market development: Evaluating and developing new markets, customer segments, strategic partnerships or routes to market
Strategic initiatives: Leading high-priority, cross-functional work sponsored by Intellect’s senior leadership
Embedded operating ownership: Joining a priority function or taking direct responsibility for a defined team, capability, programme or business area where there is a strong fit
These examples illustrate the range of potential mandates rather than a fixed rotation or predetermined sequence. Each successful candidate will be hired into a defined initial role based on mutual fit and business need.
Your Responsibilities
Solve High-Priority Business Problems
Take ownership of complex priorities that materially affect Intellect’s growth, performance or ability to scale
Structure ambiguous problems, identify the questions and drivers that matter, and translate analysis into clear decisions and action
Develop practical recommendations grounded in data, frontline realities, customer needs and commercial considerations
Work directly with functional, market and senior leaders to define priorities, resolve constraints and maintain momentum
Make sound decisions despite incomplete information, competing priorities and limited resources
Move from Strategy to Execution
Own initiatives end to end, from diagnosis and business-case development through implementation and measurable results
Translate decisions into practical implementation plans with clear owners, milestones, dependencies and success measures
Work alongside the teams responsible for execution rather than handing initiatives over after the analysis is complete
Use data and frontline insight to identify constraints, test interventions and improve outcomes quickly
Track results, identify where execution is falling short and intervene directly to get initiatives back on course
Build the processes, tools, operating cadences and accountability required to sustain improvements
Build Operating Capabilities
Improve how relevant parts of Intellect plan, measure and manage performance
Build management systems, dashboards, review processes and decision frameworks that improve execution and accountability
Strengthen coordination across functions, markets and levels of seniority
Help translate strategic or commercial priorities into scalable operating models and repeatable playbooks
Build the capabilities, processes and team structures required for your area to operate effectively
Take on increasingly broad operating responsibility as organisational needs and your capabilities evolve
Requirements
You typically have approximately 4-10 years of experience, ideally including time in management consulting, strategy, transformation, professional services or another demanding operating environment
You have received strong training in structured problem-solving and can bring clarity to complex or ambiguous situations
You have strong analytical and communication skills and can independently produce work that is ready for senior leadership decisions
You want to move from advising organisations to helping build and operate one
You are energised by implementation and ownership, not only recommendations or presentations
You are commercially minded and understand how operational, customer and financial considerations connect
You can work effectively with incomplete information, competing priorities and limited resources without waiting for perfect certainty
You are highly analytical and comfortable working with data, but do not allow analysis to become a substitute for action
You can influence senior stakeholders while building trust and credibility with the teams responsible for day-to-day execution
You combine high standards with low ego and are willing to move between strategic questions and detailed operational work
You take ownership naturally, follow through reliably and maintain high standards without requiring extensive direction
You are comfortable working across functions, cultures, markets and levels of seniority in a fast-moving organisation
Experience in healthcare, technology, insurance, enterprise services or multi-market businesses is helpful but not required
Above all, you are motivated by the opportunity to become a substantive operator and build something meaningful, while helping Intellect expand access to high-quality mental healthcare.
Why Join Intellect
Work directly on consequential business problems with senior leaders in a fast-growing regional healthcare company
Move beyond advising businesses and build genuine experience owning and operating one
Take meaningful responsibility earlier than you may receive in a traditional consulting or corporate environment
Gain exposure to different functions, markets and dimensions of building and scaling a regional business
Find an initial mandate that makes effective use of your strengths while addressing a genuine business priority
Earn the opportunity to take on broader functional, market or business responsibilities through demonstrated impact
Apply your capabilities to a mission that meaningfully improves access to mental healthcare
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Australia
About Intellect
Intellect is a leading mental health benefits company, trusted by forward-thinking employers, insurers and governments to deliver care that is local, personalised and effective at scale. Today, we serve more than 4 million people across over 100 countries through our technology platform and global network of clinical providers.
Our platform supports workforces at companies including Dell, ByteDance, Visa, Shell, McDonald’s and hundreds more, enabling organisations to provide accessible, culturally relevant and high-quality mental healthcare to their people.
Driven by our mission to make mental healthcare accessible to everyone, Intellect combines technology, clinical care and local expertise to deliver meaningful outcomes across diverse markets and populations.
The Role
You will help build this business: identify where Intellect can create the most value, develop compelling propositions and secure the partnerships that bring them to market.
Working closely with our Australia leadership and commercial, clinical, product and operations teams, you will turn customer needs into viable services and commercial agreements. Opportunities may include early intervention, psychological injury support and recovery programmes, with priorities shaped by customer demand and delivery feasibility.
This role combines strategic thinking with hands-on commercial ownership. You will lead opportunities from initial discovery through proposals, negotiation and launch, then help successful programmes grow.
You will initially operate as an individual contributor, with access to Intellect’s existing capabilities and specialist teams. Appointment at Manager or Senior Manager level will reflect your experience, track record and readiness to take on broader ownership. As the business develops, there is potential to expand your remit and leadership responsibilities.
What you’ll do
Identify opportunities and develop propositions
Identify and prioritise opportunities across insurers, workers’ compensation schemes, claims-service providers, brokers, employers and self-insurers, understanding their needs, funding models and buying processes.
Lead customer discovery and develop propositions that address meaningful gaps in mental health, psychological injury and recovery support.
Build commercial cases, pricing and partnership models with input from clinical, operations, finance and other relevant teams.
Build partnerships and win business
Develop trusted relationships with decision-makers and partners across the Australian insurance and workers’ compensation ecosystem.
Build and manage a qualified pipeline, with clear priorities, next steps and visibility of potential revenue.
Own proposals, tenders, negotiations and commercial agreements, converting opportunities into paid pilots, programmes and longer-term partnerships.
Launch, learn and grow
Coordinate programme launches with Clinical, Product and Operations, translating customer commitments into clear requirements while specialist teams lead the design and delivery of their respective services.
Track commercial performance and work with delivery teams to demonstrate outcomes, strengthen the proposition and expand successful partnerships.
Recommend the capabilities, partnerships and investment needed to support repeatable growth, informed by validated demand and practical delivery experience.
Requirements
Relevant Australian sector experience. You understand insurance, workers’ compensation or closely related areas such as occupational rehabilitation, injury management or healthcare services working with these sectors.
Evidence of commercial execution. You have originated or materially advanced opportunities through to commercial commitment—for example, winning partnerships, securing contracts or tenders, or commercialising a new service.
Strong strategic and commercial judgement. You can identify attractive opportunities, develop a credible business case and shape offerings and commercial models in response to customer needs.
Credibility with senior stakeholders. You can build relationships, navigate complex buying processes and negotiate across organisations with different priorities.
Hands-on ownership. You are comfortable working through ambiguity, progressing opportunities personally and coordinating across teams to deliver what has been agreed.
Clear communication and analytical ability. You can turn complex information into persuasive proposals, practical decisions and focused action.
Your background may be in partnerships, business development, proposition development, commercial strategy or an industry operating role. We also welcome consultants with substantial relevant sector experience and evidence of driving commercial outcomes and implementation.
Existing industry relationships and experience in mental health or psychological injury are valuable, but we are equally interested in what you have built, delivered and learned.
Why Join Intellect
Help shape Intellect’s next phase of growth in one of its most important markets
Expand and commercialise a meaningful opportunity across Australia’s insurance and workers’ compensation ecosystem
Take ownership across the full journey from market strategy and proposition development to revenue, implementation and scale
Build on Intellect’s existing Australian presence, enterprise relationships, technology platform and clinical capabilities
Work directly with senior leaders and experienced teams across Australia and the broader Intellect organisation
Influence not only how Intellect goes to market, but also the capabilities and operating model required to deliver successfully
Build a platform for broader commercial or operating ownership as the opportunity develops
Apply your experience to improving access, recovery and outcomes for people experiencing psychological injury
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: New York; San Francisco
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Design Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Design team at Patreon is responsible for the full consumer experience across our creator and fan products. The team spans product design and content design, working across Patreon's core surfaces: memberships, community, live video, and direct sales. Designers here are embedded in cross-functional teams alongside product, engineering, and data, and are expected to drive outcomes, not just deliver assets.
At Patreon, design is fundamental to how we build and how we think about the product. This team reflects that: high craft standards, close partnership with product leadership, and a genuine curiosity about how AI can raise the bar for what we ship
About the Role
As Senior Staff Design Manager, you'll lead a team of 6-7 product designers alongside another senior design manager, and represent the design leadership bench at Patreon.
You'll lead by example in the craft, not just through management: staying close to the work in Figma, prototyping, or production code, while partnering across product and engineering to shape the next chapter of design at Patreon.
You'll also be a strong external voice for the design team, helping build Patreon's reputation as a place where great designers want to work.
What you’ll need:
- You've shipped distinctive consumer software where design was central to the product's market position, not just polish on a working thing, across a range of products or surfaces rather than a single hero project
- You lead by example in the craft, whether in Figma, prototyping, or production code
- You're a proven manager with success across different sizes and shapes of design teams, and you've operated across different configurations (startup, scale, public) rather than running one playbook
- You have real AI fluency: you use tools daily and have driven measurable, team-wide transformation in velocity, quality, or scope
- You have a track record of building and holding high talent density: top designers choose to work for you and stay, and the people you've hired and developed have gone on to become strong leaders themselves
- You're a strategic thought partner across functions, oriented toward shared outcomes rather than territory
- You're a strong external voice for your team's work, brand, and craft
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: United Kingdom
Workplace: Remote
Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale.
This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers.
What you’ll do here
- Generate qualified opportunities for EAMs through targeted outbound prospecting
- Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks
- Research target accounts and key personas to craft personalized and value-driven messaging
- Set up qualification calls for EAMs to run and advance through the sales cycle
- Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly
- Maintain accurate activity and lead data in CRM and engagement platforms
- Collaborate with marketing to align messaging and campaigns to drive higher response rates
- Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects
What we’re looking for
- 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies
- Proven ability to generate pipeline through outbound cold calling, emailing, and social selling
- Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools
- Strong written and verbal communication skills; able to clearly articulate technical value propositions
- Grit, curiosity, and the ability to handle rejection while maintaining a positive, proactive mindset
- Highly organized and self-motivated with a focus on measurable goals and continuous improvement
- Eagerness to learn about developer tools, DevOps, platform engineering, and AI workflows
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Prior experience selling into engineering or DevOps personas
- Familiarity with AI and GenAI developer tools
- Knowledge of open source ecosystems or cloud-native technologies
- Experience collaborating closely with Account Executives in an enterprise sales motion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United States
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Commercial Counsel to lead and manage our US commercial team. In this role, you will support complex commercial transactions across North America, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions.
RESPONSIBILITIES
- Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in North America, including enterprise customer contracts
- Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives.
- Monitor and interpret evolving legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment.
- Manage a lean and mighty team of US lawyers and contract managers across multiple time zones, segments and verticals
- Develop, maintain, and localize contract templates, playbooks, and policies to reflect regional requirements and industry best practices.
- Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation.
- Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products.
- Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions.
- Comfortable working independently while collaborating effectively with cross-functional and global colleagues.
- Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success.
WHAT YOU BRING
- J.D. and active membership in at least one U.S. State Bar (NY or CA preferred)
- 8+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred).
- Player coach experience managing a previous team required
- Proven track record drafting and negotiating complex commercial and technology agreements.
- Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property.
- Experience advising on privacy, cybersecurity, and cross-border data transfer issues.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfort in fast-paced environments with shifting priorities and tight deadlines
LOCATION
This role is remote and can be executed in the United States, with a preference for New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Strategic Account Executive.
About the job
This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts.
Responsibilities
In this role, you’ll:
Servicing the fastest growing customers in the region.
Growing our revenue and gross profit share of wallet within your key account list.
Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software.
Maintaining the highest levels of customer satisfaction.
Create pricing proposals, negotiating terms and managing the contract process.
Selling solutions to a technical and business audience.
Building trust and mutual respect with technical customers and peers.
Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Balancing challenging priorities and handling multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
History of working with accounts ranging from large multinational enterprise customers to SMB.
Demonstrated success by achieving quota on a consistent basis.
Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
Fluent in French
Desired:
Ideally, you also have experience selling both to a business and technical audience.
Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
Location
This role will be remote, and based in UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Riyadh
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout.com http://Checkout.com is seeking a talented Senior Financial Partnerships Specialist in Riyadh to join the adventure and support our rapid growth and expansion in the Kingdom of Saudi Arabia.
Working with a regional team, your main responsibility will be to manage and grow our partnerships with Acquiring Banks, APMs and card networks such as Visa, Mastercard and MADA. You will contribute to the development and execution of our strategy for such partnerships.
Reporting to the Head of Financial Partnerships - MENA, the successful candidate will be able to handle multiple projects and partnerships autonomously, have sufficient payments knowledge and experience to do so, and have a hands-on approach necessary in a fast growing start-up like ours. This is a great opportunity to contribute, learn and grow working on a broad range of projects in building a world-class payments infrastructure.
What You Will Be Doing
- Manage commercial relationships with Acquiring Banks, APMs and grow Card Networks (including MADA) to develop and deliver market leading payment solutions for our merchants.
- Drive expansion projects as required across geographies and payment methods in collaboration with a wider team.
- Negotiate the most favorable operational and commercial outcomes for Checkout.com http://Checkout.com while balancing internal and external stakeholders
- Ensure existing processes are followed and deliverables are met by both sides in a partnership. Design and develop new processes to scale those partnerships for growth, efficiency and performance improvement.
- Collaborate effectively with various functions in the partner organization such as relationship management, business development, risk, compliance, product and operations across all levels.
- Develop and execute a best-in-class partnership management model. Be the single point of contact internally and externally for assigned partnerships.
- Use payments industry knowledge and experience to develop and execute strategies to support our growth with new products, services and market segments through partnerships.
- Craft and implement win-win commercial agreements and go-to-market strategies with payment partners.
- Leverage knowledge about the payments industry and partners’ capabilities to act as subject matter experts for internal teams.
Qualifications
- At least 3 years experience in payments.
- Direct experience in payment processing, acquiring, or managing payment partnerships.
- Proficient in payments knowledge, with the ability to problem solve or identify potential blockers within the payment flow and communicate these problems effectively to the wider teams.
- Experience working with card networks or PSPs for acquiring payment transactions is a strong plus.
- A mix of operations, project management, and relationship management skill set.
- A strong sense of ownership to deliver business results with a focus on managing partner relationships.
- Arabic speaking is MANDATORY for this role due to the relationships with local partners
- Strong collaborator and communicator with the ability to influence stakeholders across organizations internally and externally.
- Data-driven, analytical and strategic in problem solving issues and identifying opportunities to drive growth and efficiency.
- Comfortable working across time zones and cultures in a globally distributed team.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
What will I be doing?
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $150,300-$179,525. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоRemote - Ireland
Tokyo, Japan; Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
