Location: United States; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About The Role
Help bring Cohere's enablement strategy to life for our field teams in North America. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales.
Key Responsibilities
- Own enablement programs from design through rollout, measurement, and iteration
- Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle
- Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions
- Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI
- Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning)
- Build certification paths that accelerate new seller productivity across regions and cultures
- Maintain and evolve the enablement content platform to ensure global adoption
- Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output
- Work directly with field leadership on joint calls, deal coaching, and in-market visits
- Translate field insights into updated content, playbooks, and qualification guides
- Keep sellers current on product lineup, competitive positioning, and use-case narratives
- Balance live training, program management, and strategic planning across time zones
- Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership
QUALIFICATIONS
- 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred)
- Experience supporting multi-region sales organizations with cultural/time zone awareness
- Proven ability to design and ship programs from scratch
- AI-fluent with track record of scaling enablement using AI tools
- Field-oriented approach—you thrive on direct deal reviews and coaching
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce).
- Clear communication across all levels (reps to leadership)
- Comfort with ambiguity and building in fast-paced environments
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation)
- Enterprise software sales experience
- Sales enablement/instructional design certification
- Hyper-growth enablement scaling experience
- Additional regional languages
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Задачи:
— Тестировать mobile и backend/API сценарии для ИИ-помощника или риск-профиля
— Помогать выстраивать инфраструктуру и писать тесты на Python для ML части
— Поддерживать автоматические тесты на Java для мобильных end2end сценариев
— Проверять клиент-серверное взаимодействие, авторизацию, обработку ошибок, статусы, деградации и fallback states
— Работать с чеклистами, тест-кейсами, регрессом, smoke, exploratory testing и дефектами
— Проверять сценарии с изменяющимся результатом AI, фиксировать AI-дефекты с подробной информацией
— Учитывать privacy/security ограничения при работе с медицинскими и пользовательскими данными
— Сотрудничать с Product, Backend, ML, Mobile, SA и аналитиками для принятия решения о готовности релиза
— Формировать наборы регрессионных проверок для AI-сценариев
Требования:
— Уверенное знание Python
— Опыт тестирования backend/API: REST, HTTP-статусы, авторизация, валидация, ошибки, контракты, асинхронные сценарии
— Опыт тестирования mobile-приложений iOS/Android или готовность работать с mobile-контуром
— Тест-дизайн: классы эквивалентности, граничные значения, переходы состояний, негативные сценарии, exploratory testing
— Умение работать со снифферами/proxy: Charles, Proxyman, mitmproxy или аналоги
— Умение проверять данные в БД: PostgreSQL/MySQL или аналоги
— Навык писать воспроизводимые bug reports с окружением, шагами, фактами, логами и request/trace id
— Понимание особенностей тестирования AI и фиксации AI-дефектов
— Понимание privacy/security ограничений при работе с медицинскими и пользовательскими данными
Будет плюсом:
— Опыт Java Core (Selenide, Rest Assured, JUnit5, Appium)
— Опыт тестирования chat/assistant, рекомендаций, скоринга, персонализации или data-heavy продуктов
— Опыт работы с логами, трассировкой, мониторингами и production diagnostics
— Опыт API-автоматизации на Java/Kotlin и интеграции тестов в CI/CD
— Базовое понимание автоматизации API и/или mobile-тестов
Location: United States; Mexico; Canada; United Kingdom
About Us
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
Role Overview
Our client is supporting the development of advanced AI systems through expert legal review, research, and evaluation.
We are looking for experienced
family law attorneys
to analyze legal scenarios, review and annotate legal documents, and provide high-quality legal reasoning for AI training and evaluation. The work focuses on
family law research, case analysis, legal drafting, document review, and interpretation of statutes and precedent
. No prior AI experience is required.
CONTRACT: Short-term contractor assignment (1099)
LOCATIONS: Remote USA
HOURLY RATE: $140 - $400/h
NOTES: Active legal licensure and demonstrated expertise in U.S. immigration law are required.
Responsibilities
Analyze complex
family law cases, statutes, and precedents
.
Conduct legal research and prepare concise summaries and case notes.
Draft, review, and annotate family law documents such as custody agreements, divorce decrees, and prenuptial agreements.
Identify key legal issues, arguments, reasoning, and risk areas in case files.
Evaluate AI-generated legal content for accuracy, clarity, and legal soundness.
Provide structured feedback and corrections where needed.
Explain nuanced family law concepts in clear, precise written language.
Collaborate with remote project teams using digital tools.
Maintain a high standard of legal accuracy, consistency, and attention to detail.
Requirements
Active license to practice law in a relevant jurisdiction.
Strong professional experience in
family law
.
Experience handling complex family law matters in a
BigLaw, leading law firm, or comparable high-complexity legal environment
.
Strong legal research, writing, and case-analysis skills.
Experience drafting or reviewing family law agreements, court documents, or legal memoranda.
Proven ability to interpret statutes, case law, and legal precedent.
Strong ability to review complex legal documents and identify material issues.
Excellent written and spoken
English
.
УдалённоUnited States; Mexico; Canada; United Kingdom
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is dedicated to developing AI assistants that are helpful, harmless, and honest. As usage of our AI services grows, we need to ensure they are not misused. The Safeguards team is at the forefront of protecting our users from the risks of powerful AIs as well as ethical, technical, and social risks from the use of generative AI.
The Safeguards team at Anthropic builds protections for new AI features enabled by the research teams and protects new products and surfaces developed by our product teams. As a Product Manager for the Safeguards team at Anthropic, you will own the ideation, design, development and deployment of Safeguards systems and relevant product UX to ensure we are advancing frontier models safely to users across various cloud platforms. You will work closely with our research and product teams to develop detections, evals, interventions, and tools to measure and mitigate deployment and user risks.
We are looking for a product manager who is deeply committed to making AI safe and beneficial for humanity. You are aware of the risks and are committed to working with experts and coming up with ideas for Anthropic to implement. You have deep technical expertise in development, deployment and measurement of Safeguards systems. You thrive in rapidly moving and ambiguous environments.
Responsibilities
Determine how to build in safety by design upstream and leverage downstream defenses for Anthropic’s frontier models, AI products, customers on different surfaces - Claude.ai, 1P API, external Cloud providers.
Ability to write safety evals and communicate externally about safety.
Drive impact via ruthless prioritization by clearly defining problems, solution options forward, clarity on both business & technical tradeoffs and accordingly clear requirements toward MVP vs. ideal state.
Align & collaborate with policy, enforcement, research, engineering and cross functional stakeholders.
Understand the AI landscape and ecosystem to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries.
Lead the development of metrics to understand the area, performance, blindspots to help inform future project planning.
Minimum Qualifications
You may be a good fit if you have:
Ability to make technical tradeoff decisions; ideally with experience working across policy experts, AI/ML research engineers and software engineering teams to design and build state of the art safety systems.
Strong user understanding of how our products are used, their Safeguards concerns and how we provide the best solutions.
Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space.
Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs
Very strong ability to navigate, and prioritize amidst rapidly changing product specs, and to flex into different domains to bring clarity and execute.
Evidence of exercising judgment and decision making in ambiguous situations.
Planning, building, launching and measuring new products / systems in a zero to one environment.
Ability to clearly articulate complex technical concepts to non-technical audiences in written and verbal communication.
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks.
Preferred Qualifications
5+ years in product management with a focus on fast problem understanding, building roadmaps with tractable progress, ability to get into the details on data, detection & interventions, infrastructure & tools, and/or evals.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Costa Mesa, United States; Santa Ana, United States
📍
Location:
Santa Ana / Costa Mesa, CA
📄
Employment Type:
6-Month Contract, with potential for conversion to full-time
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Citizen
.
Must have a
valid driver's license
.
Must be able to work
1st or 2nd shift
, including overtime as needed.
Must be able to work
on-site in Santa Ana or Costa Mesa, CA
; local candidates are preferred.
Must be able to
lift up to 50 lbs.
Must be comfortable using a computer to enter inventory transactions and communicate through tools such as
Slack
.
Must have proficient
spoken and written English
.
Must be willing to work a
flexible schedule
, as shifts may change based on business needs.
Must be eligible to obtain and maintain a
U.S. security clearance
; an active Secret or Top Secret clearance within the last five years is preferred.
About the Role
We are seeking
Materials Associates
to join a high-volume warehouse and materials team supporting operations across the Santa Ana and Costa Mesa locations.
This role is responsible for the movement, organization, tracking, and shipment of materials, parts, assemblies, and finished products. The ideal candidate is not simply an experienced warehouse operator but someone who is
reliable, detail-oriented, curious, and comfortable identifying ways to improve processes
.
You will work across shipping and receiving, inventory control, material movement, production support, and warehouse operations while maintaining a strong focus on
inventory accuracy and timely material flow
.
What We’re Looking For
We’re looking for someone who can combine
hands-on warehouse experience with strong attention to detail and critical thinking
. Experience with inventory control, cycle counting, WMS/ERP systems, or lot/serial/batch tracking is highly valuable.
The team values candidates who are
adaptable, dependable, comfortable learning new systems, and willing to question and improve existing processes
.
Key Responsibilities
Process
shipping and receiving
activities at the Santa Ana and/or Costa Mesa locations as needed.
Prepare finished stock for shipment by:
Identifying and pulling products
Packing and crating materials
Labeling shipments
Loading and securing products
Accurately transact the movement of materials between company sites.
Pull orders from inventory and deliver production materials and supplies where needed.
Stage finished products for final distribution.
Complete
cycle counts
and other warehouse activities with inventory accuracy as a top priority.
Maintain inventory by identifying and labeling materials and supplies.
Record and maintain accurate inventory locations.
Identify and report inventory shortages.
Operate
forklifts, pallet jacks, and other material-handling equipment
as applicable.
Move materials onto and off trucks and loading docks.
Courier inventory between the
Santa Ana and Costa Mesa
locations as needed.
Expedite the movement of materials, parts, and assemblies within or between departments based on production and shipping schedules.
Support a fast-paced warehouse environment while maintaining accuracy, safety, and organization.
Required Qualifications
2+ years
of experience as a warehouse associate or in an equivalent role.
Valid
driver's license
.
Ability to work
1st or 2nd shift
and overtime as needed.
Ability to work on-site in
Santa Ana or Costa Mesa, CA
.
Ability to lift up to
50 lbs.
Comfortable working with computers and entering inventory transactions.
Strong attention to detail and commitment to inventory accuracy.
Strong communication and organizational skills.
Ability to adapt to a fast-paced environment.
Ability to prioritize tasks efficiently and effectively.
Preferred Qualifications
1+ year of forklift experience
and forklift certification/license.
Experience working in the
defense or aerospace industry
.
Experience with
ERP systems, WMS, or inventory management platforms
.
Familiarity with Microsoft Office or similar productivity tools.
Experience with
lot, serial, or batch tracking
.
Experience packaging and handling
hazardous shipments
.
Experience with inventory control and cycle counting.
Excellent customer service and communication skills.
Ability to identify opportunities to improve warehouse and material-flow processes.
Active
Secret or Top Secret clearance
within the last five years.
Experience working in environments where priorities and work shifts may change based on business needs.
Shift Information
1st Shift:
7:00 AM – 3:30 PM
2nd Shift:
3:00 PM – 11:30 PM
2nd shift is currently the greater need.
A
Tuesday–Saturday
shift is expected to become available shortly.
Candidates should be prepared to indicate their
preferred shift
during the screening process.
Screening focus:
In addition to warehouse experience, prioritize
reliability, critical thinking, curiosity, inventory accuracy, adaptability, and willingness to improve processes
.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Majors Account Executive, Key Customers
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within 3-5 top existing accounts across multiple functions and business lines.
Develop and maintain strong relationships at Executive level in current customers
Create and execute strategic plans for defined account set
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
8+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the USA, the OTE (On-Target Earnings) compensation range for this role is 360,000-380,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: USA (Remote)
Workplace: Remote
Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.
Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.
Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui.
This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself.
The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust.
What You Will Do
- Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership.
- Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications.
- Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states.
- Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience.
- Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality.
- Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication.
- Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation.
- Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints.
- Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately.
- Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust.
What You Will Have
- 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization.
- A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products.
- Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions.
- Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing.
- Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners.
- Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking.
- Experience building design systems and operating practices that improve consistency and delivery across multiple products.
- Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change.
Nice to Have
- Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform.
- Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows.
- Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures.
- Experience designing products in legally complex or regulated financial categories.
- Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator.
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.
Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers.
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio honest.
This is a founding seat reporting to the CCO while the broader Programs function is built, and the reporting line may evolve as the team scales. In your first year, every CCO-level program will have a clear owner other than the CCO, leadership will trust your data-grounded view of program health, and the portfolio will deliver measurable business outcomes.
What you'll do
Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts.
Turn CCO direction into workstreams with clear owners, dependencies, and timelines.
Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, holding them accountable without direct authority.
Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time view of the portfolio.
Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.
Drive follow-through from executive meetings by tracking decisions and action items to completion.
Track program health using data, connect execution to retention, expansion, adoption, and ARR outcomes, and communicate executive-ready narratives.
Build shared standards for tracking, reporting, and handoffs, and iterate plans with functional leaders based on field feedback.
What you'll bring
Experience leading complex, cross-functional strategic programs at the executive level and turning ambiguous direction into delivered outcomes without a fully scoped brief.
Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer Success, Renewals, Sales, or Revenue Operations, with fluency in retention, expansion, and adoption motions and how they contribute to ARR.
The ability to influence senior stakeholders, including executives, and hold them accountable to commitments without formal authority.
Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports changing direction or ending a program.
Data fluency to assess program health, diagnose where work is breaking down, and recommend a data-informed next step.
Strong written and verbal communication, with the ability to move between an executive-ready narrative and execution-level detail.
Comfort operating without established infrastructure and helping build the function's operating model.
Reliable follow-through and the ability to navigate conflict and competing priorities across a broad stakeholder group.
About the team
You'll be the first Program Manager supporting CX Executive initiatives and the founding hire in a Programs function that will grow as the CCO's highest-priority cross-functional initiatives outgrow ad hoc ownership. The team works across the customer lifecycle, from go-to-market strategy and product feedback through renewal, expansion, and executive relationships with large accounts. We partner with Sales, Customer Experience, Product, Marketing, Data, and Enablement leaders in a globally distributed, largely asynchronous environment to turn CCO commitments into shipped outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
Location: San Francisco; Germany; New York; The Netherlands
Workplace: Remote
ABOUT LANGFUSE
Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars.
We are hiring a Head of Marketing for Langfuse.
This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem.
The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice.
WHAT YOU'LL DO:
- Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity.
- Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources.
- Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working.
- Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events.
- Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow.
- Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches.
- Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions.
- Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse.
- Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives.
- Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback.
WHAT YOU BRING ALONG:
- You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product.
- You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience.
- You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you.
- You write exceptionally well. You can make complex technical ideas clear without making them shallow.
- You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing.
- You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion.
- You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work.
- You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment.
- You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization.
- You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on.
This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences.
The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition.
This role reports to the Director of Communications.
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred
- Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies.
- Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities.
- Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences.
- Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs.
- Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through.
- AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement.
What you can expect:
- Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market.
- Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant.
- Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support.
- Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations.
- Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work.
USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applicants from USA in EST time zones
only
at this time.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
208,602
- USD
250,322
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Assistant Vice President to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring.
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
5+ years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito
Workplace: remote
We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace.
You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway.
You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.
PLEASE SUBMIT CV IN ENGLISH.
ONLY ACCEPTING CANDIDATES FROM LATAM.
ADVANCED SPOKEN ENGLISH IS REQUIRED.
Responsibilities
Embed fully within a Scrum team
, participating in all ceremonies and maintaining associated artifacts.
Own the end-to-end test strategy
for the AI voice virtual agent across the LLM, speech, and telephony layers.
Design test scenarios for complex conversational behavior
, including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery.
Build and maintain an evaluation framework for non-deterministic output
, leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes.
Adversarially test the agent
against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data.
Prepare and provision SIP devices
, endpoints, and call scenarios to automate call origination end-to-end.
Diagnose failures across the entire stack
, isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer.
Extend automated coverage
and integrate test suites into the CI/CD pipeline to serve as release gates.
Define and track core quality metrics
, including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness.
Maintain documented test coverage in the TMS
with full traceability to business requirements.
Communicate and escalate quality risks
to stakeholders backed by data and evidence.
Requirements:
5+ years in QA
, with recent hands-on ownership of a complex, integrated product.
Practical experience testing SIP/VoIP systems
, including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures.
Demonstrated creativity in test design
(live scenario design will be a core part of the interview process and heavily weighted).
Proficiency in Python
, sufficient to independently build and maintain automation frameworks.
Experience testing non-deterministic or probabilistic systems
, with a clear approach to designing assertions for variable outputs.
Strong analytical skills
, including the ability to define quality metrics, justify their calculation, and use data to back release decisions.
Hands-on experience with formal TMS tools and Jira
.
Professional fluency in English
(spoken and written), with reliable overlap with US Eastern business hours.
We use the following technologies:
Python with pytest
for test automation.
Playwright
for browser and WebRTC-based call driving.
JsSIP / WebRTC
for programmatic call origination and media control.
SIP softphones and devices
for manual and exploratory testing.
Allure TestOps
as our TMS, linking automated runs to documented test cases.
Jira
for project management and issue tracking.
Jenkins & GitHub Actions
for CI/CD pipelines.
Grafana
for quality and delivery metrics.
LLM APIs and evaluation tooling
— currently in active development, and we are open to any effective approach.
Pluses:
Direct experience testing LLM-based or conversational AI products
, including evaluation frameworks and LLM-as-a-judge approaches.
Familiarity with speech technologies
, including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection.
Experience with RAG or retrieval-grounded systems
, specifically in evaluating grounding correctness and context retrieval.
WebRTC and media-layer testing experience
, including codec behavior and performance degradation under jitter or packet loss.
Background in testing IVR, contact center, or conversational IVR platforms.
Multilingual testing capabilities
, with emphasis on Spanish/English code-switching.
Literacy in prompt engineering
, sufficient to analyze system prompts and identify potential failure modes
We are pleased to offer:
Remote work opportunity!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program: get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for.
Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.
About us:
IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.
PLEASE SUBMIT CV IN ENGLISH
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
We are seeking an exceptional
Senior Marketing Analytics Manager
to be embedded in
Growth Marketing
, the team at Garner that owns B2C member activation & engagement. You will report directly to the
Director of Marketing Operations
and serve as the dedicated data & analytics partner for our
Growth Marketing
team.
Growth Marketing is responsible for getting employees to sign up and use their Garner benefit — through email, SMS, direct mail, in-app, in-office materials, and employer-led communication channels. We're looking for an
exceptional, AI-native data & analytics manager
to own how member activation and engagement are operationalized and measured across channels. You'll own the
audience targeting & segmentation
(SQL queries in Snowflake for our email / sms / direct mail targeting, partnering closely with Engineering) and build the
Business Intelligence layer
that powers our member engagement campaigns, ranging from cross-system data pipelines, attribution modeling, experimentation frameworks, and funnel & lifecycle analysis through core reporting and dashboards. You'll define the metrics behind member growth and ensure those definitions hold consistently across systems. This is a high-impact role at the heart of our growth engine — helping us engage more members, deliver a first-class member experience, and improve health outcomes at scale.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Targeting & segmentation (campaign operations):
Own the audience targeting, segmentation (SQL queries of Snowflake data tables to be built into our Iterable system), and personalization data behind our email, SMS, and direct mail campaigns. Partner with Engineering to troubleshoot upstream Data issues that affect our marketing campaigns, as well as enhance and automate the data mechanics and pipelines so the program can scale.
Analytics & Reporting:
Own how member activation and engagement are measured end-to-end (e.g., Looker dashboards). Define, build, and maintain the KPIs, metric definitions, performance reports, and dashboards Growth Marketing runs on — funnel and lifecycle metrics, email/SMS campaign activity, channel efficiency, operational health, and KPI target setting.
Product & engagement analytics:
Bridge marketing activity to member behavior in the Garner app so the team can optimize communications over time.
Experimentation:
Develop and execute on the Growth Marketing team’s A/B testing program and performance reporting.
Data governance:
Build our data foundation alongside Data Management & Engineering, Reporting & Business Intelligence, Growth Product to ensure our data is analysis-ready and trustworthy. Build workflows, documentation, QA practices, and tooling that ensure our metrics are standardized across systems and campaigns.
Systems & technology stack:
Uplevel our data sophistication by designing and building at the systems level, leveraging AI in order to maximize scale and leverage.
What you will bring to the team:
4–6+ years in marketing & growth & analytics, business intelligence, growth analytics, marketing analytics, or a similar data-centric role.
Growth & marketing, B2C, B2B2C, and Product-led Growth subject matter expertise preferred but not required (e.g., customer funnel analytics, cohort and retention curves, channel attribution, lifecycle email/SMS/direct mail performance, targeting/segmentation, personalization)
Expertise in the modern data stack
.
Hands-on proficiency with Snowflake, SQL, Python, and visualization tools
(e.g., Looker, Tableau, Power BI, or similar). Experience with ESP/CRM event data (Iterable, Braze, Salesforce Marketing Cloud, Klaviyo, or similar) is a strong plus.
Experience in experimentation & reporting
. Familiarity with A/B and incrementality test design, statistics, measurement, and optimization.
Analytical rigor and problem framing
. You turn a vague business question into the right analysis, define a defensible metric, and state your assumptions rather than jumping to a chart. You’re a strong communicator who’s comfortable using insight to drive decisions for a marketing audience and executives.
AI fluency
. Comfort with and excitement about harnessing AI agents to build analyses, design dashboards, and validate results.
Self-starter approach
with the ability to “roll up your sleeves” and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success. You thrive in a
fast-paced, dynamic
startup environment.
A desire to be a part of a high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $150,000 - $175,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
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and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
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.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer, Performance Enablement, you'll make performance testing and analysis easier for engineering teams to adopt and own. You'll build platforms, tooling, guidance, and artificial intelligence-assisted workflows that help teams identify performance risks during development and before they roll changes out to production.
We're moving from a hands-on consulting model to a self-service model. Service teams own their performance tests, analysis, thresholds, and evidence. We provide the paved road, documentation, skills, and expert support for challenging problems and new capabilities.
This is a backend and platform engineering role with room to grow in scope and influence. You'll help shape how Performance Enablement supports engineering teams, using artificial intelligence thoughtfully to accelerate design, implementation, testing, debugging, documentation, and automation.
You'll support work such as:
Enabling modular feature teams, including Orbit and Artifact Registry, to run performance testing through their own development and continuous integration workflows
Building reusable performance tooling, including component-level testing, load testing, performance analysis, and artificial intelligence-assisted engineering skills
Improving performance results, reporting, and trend visibility so teams can make informed decisions from their own evidence
Establishing the documentation, templates, and guidance needed to expand self-service adoption across research and development
What you’ll do
Build and evolve reusable backend platforms and tooling for performance testing and analysis.
Create self-service workflows, documentation, templates, diagnostics, and artificial intelligence skills that reduce the need for bespoke support.
Use development practices that apply artificial intelligence to accelerate implementation, testing, debugging, and technical documentation.
Influence engineering teams to make performance testing part of normal development and release preparation.
Turn early hands-on engagements into generalized capabilities that many teams can adopt independently.
Provide technical expertise for difficult performance questions, tooling enhancements, and new platform capabilities.
What you’ll bring
Experience building backend or platform software.
Experience building internal platforms or developer-facing tooling.
Experience partnering with development teams to improve their day-to-day workflows.
Experience using development practices that apply artificial intelligence across the software lifecycle.
Experience with software performance, such as performance analysis, optimization, benchmarking, or leading performance-related improvements.
Practical experience with Kubernetes, k6, and Amazon Web Services, Google Cloud Platform, or similar cloud infrastructure.
Experience building durable solutions that support broad adoption using systems thinking.
Communicate clearly in writing and influence teams without direct authority.
About the team
Performance Enablement is part of Platform Enablement within Developer Experience and Infrastructure Platforms. We help GitLab teams make performance part of the software lifecycle.
Our goal is to make performance a shared responsibility of service-owning teams while providing a strong platform and center of expertise when teams need help. We work asynchronously, collaborate broadly across research and development, and focus on building capabilities that scale beyond individual team engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$156,800
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.