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Location: Remote Canada Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. InfluxData's North America Commercial sales team is growing, and we're looking for a Commercial Account Executive to own a territory end to end. This is a hybrid new business and account management role. You'll hunt new logos across organizations of 1–500 employees in North America, and you'll carry a book of roughly 40 existing accounts that you are responsible for renewing and growing. The best people in this seat are as comfortable running a cold outbound motion as they are sitting with an existing customer six months before renewal, understanding where their usage is headed and what it will take to expand. You are a hunter and a builder. You enjoy creating new relationships and deepening existing ones. You're all about working hard, supporting one another, ideating nonstop, and having a lot of fun while doing it. InfluxDB is a purpose-built time series database used by engineering, platform, DevOps, SRE, and IoT teams to handle high-volume telemetry data. You'll be selling to technical buyers, which means the strongest AEs on this team are curious, consultative, and willing to get into the substance of a customer's architecture and problem. What you’ll be doing: New Business - Owning the full sales cycle for new logos in North America Commercial — prospecting, discovery, scoping, POC, negotiation, and close - Building and sustaining your own pipeline through cold calling, outbound email, LinkedIn, account research, inbound follow-up, and partner activity - Running strong discovery: understanding the technical use case, the business impact, the buying process, the stakeholders, and what success looks like - Understanding the competitive landscape — including open source alternatives — and positioning InfluxData to win - Partnering with Sales Engineering to scope and run technical evaluations and POCs Renewals & Expansions - Owning renewal outcomes across a book of approximately 40 existing accounts, including forecast accuracy on every renewal in your territory - Engaging renewals early — well ahead of the contract date — to understand usage trends, changes in the customer's environment, budget cycle, and stakeholder changes - Identifying and closing expansion: new use cases, new teams and divisions, increased capacity, and upgrades - Building multi-threaded relationships across your accounts so the relationship does not sit with a single champion - Spotting and escalating retention risk early, and working with Customer Success and Support to resolve it before it reaches the renewal conversation - Conducting regular check-ins and business reviews with your accounts to keep value visible Across the Whole Territory - Building trust and credibility, both internally and with prospects and customers, from engineering to executive stakeholders - Keeping opportunity detail, next steps, renewal dates, and forecast accurate in Salesforce - Forecasting and managing your sales activity and pipeline to meet revenue targets and company goals - Meeting or exceeding monthly targets and quarterly quota across both new business and renewal/expansion What we’re looking for: - 1+ years of quota-carrying sales experience selling data solutions, SaaS, PaaS, developer tools, or cloud infrastructure - Experience selling into commercial and mid-market organizations - Experience managing accounts post-close through annual renewal cycles, with responsibility for retention and growth - Demonstrated success running a full sales cycle from self-sourced pipeline through close - Ability to balance hunting and farming — the discipline to keep prospecting while carrying an active book of business - Comfort selling to technical buyers and translating technical capability into business value - Superior written and verbal communication skills, able to talk to all levels at an organization - Demonstrable history of meeting or exceeding quota - Strong prospecting, qualifying, closing, and account management skills - Excellent negotiation skills, including renewal and expansion negotiations - Disciplined pipeline management, CRM hygiene, and forecast accuracy It’s a plus if you have: - Experience selling open source or commercial-open-source products, and competing against free alternatives - Experience with time series data, observability, monitoring, IoT or industrial telemetry, DevOps, or SRE tooling - Experience carrying a combined new business and renewal quota Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.  InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability. Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes. This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role. What You'll Do - Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership - Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG) - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Proven ability to run many work streams and complicated stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation. This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship. This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. What You'll Do - Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner - Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most - Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm - Negotiate and close the first formal agreements between Ramp and these firms - Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories - Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship - Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps What You Need - 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred. - Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support - Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement - Proven ability to run many workstreams and complex stakeholder management - A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity - Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session - Willingness to travel approximately 25% and to be based in a major metro. New York preferred BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco; New York ABOUT THE TEAM OpenAI Academy is an AI literacy initiative dedicated to ensuring the benefits of AI are widely shared. Our programs help individuals and organizations build AI fluency, explore real-world applications, and use AI responsibly to solve problems. Academy delivers in-person and virtual learning experiences in partnership with mission-aligned organizations. We create hands-on, accessible programs for audiences with different goals, contexts, and levels of experience. To date, over 4 million people worldwide have engaged with our content online, and thousands have attended our in-person events. ABOUT THE ROLE We’re seeking an experienced, highly self directed Learning Designer & Content Developer to create and test AI training for OpenAI Academy’s in-person and virtual programs. You’ll work with Academy leads and subject-matter experts to produce training packages from agreed-upon briefs, incorporate feedback, and meet delivery timelines. OpenAI will set program priorities and retain final approval of curriculum, content, and delivery standards. This is a contractor position. IN THIS ROLE, YOU WILL: Learning Design & Content Development - Personally develop complete training packages, including polished, brand-aligned slide decks; speaker notes and concise live facilitation cues; demonstration scripts and prompts; realistic sample files; participant exercises and handouts; and facilitator preparation materials. - Design practical learning experiences for virtual and in-person delivery, with clear learning objectives, realistic timing, transitions, prompts, participant practice, and fallback plans. - Adapt examples, language, pacing, setup instructions, and practice activities to participants’ roles, goals, digital confidence, and AI experience. Design clear support for beginners and meaningful extensions for experienced participants, with useful outcomes learners can apply to their own lives or work. - Work with subject-matter experts and Academy leads to turn complex product and policy concepts into clear, accurate, and usable instruction. Curriculum Development & Maintenance - Create reusable templates and document agreed design standards and production practices. Keep source materials organized, current, and clearly versioned so facilitators and partners can find approved materials. - Develop agreed training packages from initial brief through review, rehearsal, final handoff, and subsequent updates. Keep slides, guides, prompts, exercises, and supporting assets aligned as the training evolves. - Keep assigned training materials up to date as product capabilities, interfaces, and access requirements change. Update affected slides, prompts, demos, exercises, and facilitator guides, and retest workflows before delivery. Facilitation & Trainer Support - Pilot new trainings, lead rehearsals, and facilitate selected sessions to test materials and model effective delivery. - Develop materials and support pilots to extend and improve Academy’s existing facilitator training pathway under the Academy team’s direction. - Prepare and coach Academy and partner facilitators to use the materials through rehearsal and feedback, following OpenAI-approved guidance on accuracy, inclusion, safety, and participant experience. Instructional Quality & Continuous Improvement - Create lightweight learning-assessment and participant-feedback approaches that reveal whether programs are understandable, relevant, and actionable. - Use rehearsal findings and participant and facilitator feedback to recommend and implement revisions to materials and delivery guidance. - Build and rehearse demonstrations in the intended delivery environment. Verify prompts, outputs, timing, account and feature requirements, and screen readability; prepare realistic sample data, setup and reset instructions, and fallback outputs where needed. Cross-Functional Collaboration - Work closely with Academy program leads, trainers, subject-matter experts, and relevant Global Affairs, Product, Customer Education, Communications, and partner teams. - Coordinate reviews at agreed milestones, resolve content and usability issues, and submit materials for OpenAI’s final approval. WHAT SUCCESS LOOKS LIKE - Complete, tested training packages are delivered on schedule, meet Academy’s requirements, and enable facilitators to run engaging sessions without extensive clarification or undocumented knowledge. - Participants can complete the intended activities and apply what they learned; audience adaptations reflect their needs while preserving the agreed learning objectives. - Academy leads can delegate training development from an agreed brief, with focused review at key milestones and final approval by OpenAI. - Rehearsal observations and participant and facilitator feedback lead to specific improvements, and materials remain current as products and audience needs change. WE’RE LOOKING FOR - Demonstrated experience in learning design, instructional design, adult learning, customer education, educator development, or a closely related field. - A portfolio of complete training programs you personally designed and produced, including presentation materials, facilitator guidance, practical exercises, and demonstrations. Be prepared to explain your contribution, what changed after testing, and how other facilitators used the materials. - Strong live facilitation skills and the ability to rehearse and deliver practical learning sessions for audiences with different levels of experience, confidence, and familiarity with AI. - Strong hands-on proficiency with ChatGPT and AI-assisted workflows, including the ability to independently build, troubleshoot, and explain practical demonstrations for nontechnical audiences. - Strong writing, editing, and slide-development skills: you make complex material clear, accurate, and actionable, and create polished, accessible materials that follow brand guidelines. - Experience verifying product claims and updating instructional materials as capabilities, interfaces, and access requirements change. - Experience managing content versions, incorporating stakeholder feedback, and delivering multiple training projects against agreed briefs and timelines. - Sound judgment, attention to detail, and comfort operating in a fast-moving environment with evolving priorities. - A commitment to accessible, inclusive learning and enthusiasm for OpenAI Academy’s mission. PREFERRED EXPERIENCE - Designing AI literacy, digital-skills, workforce, public-interest, or technology-learning programs. - Adapting learning experiences for different communities, sectors, languages, or cultural contexts. - Coaching facilitators, developing train-the-trainer resources, or supporting delivery through partners at scale. - Using lightweight assessment, field observation, or performance evidence to improve instruction. POTENTIAL EXPANSION AREAS Additional work may be agreed upon with Academy leads based on program needs and contractor capacity, including: - Translation and localization systems for Academy materials. - Support for facilitator assessments, field observation, and quality sampling using OpenAI-approved readiness criteria, with qualification decisions retained by OpenAI. - Additional learning-assessment tools and impact-measurement support.

Location: British Columbia, Canada Position Title: QA Analyst Temp Studio/Department: Everquest Employee Type: Temporary Location : Remote ( within BC, Canada) Salary Range: $18.25/hr - $22.00/hr CAD Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn. Description The Quality Assurance Analyst is responsible for testing multiple aspects of Everquest Legends in the QA Department. This position will be responsible for: Create and execute test plans for upcoming Content and Feature releases Collaborate with other analysts and developers to ensure thorough testing Verify changes across multiple environments Identify and test for edge cases outside of expected functionality Advocate for the player experience by giving qualitative feedback Prioritize tasks as they are assigned to QA Leader In Craft Modern Techniques: Proficient in QA Methodologies and best practices Skills: Excellent written and verbal communication Proactive: Raises visibility on issues Experience: 1 year of quality assurance Knowledge: of Everquest or similar MMOs and Gameplay Bonus: Passion for games and Quality Assurance End result: Exhibits essential inter-team cooperation to ensure the game is improved and ready for customers. Culture Innovative Ownership: Be an owner, build owners We know that to succeed means to fail but fail wisely and come back better. Don’t do something just because it’s always done that way. Be open to learning from all sources and be willing to teach all. Work smart and pursue your craft with passion. Empathy: Walk in their shoes We take the time to see from the perspectives of our team members and our players. We care deeply, behave positively, and communicate candidly. Emotional intelligence allows our team to act with respect and appreciate each another (and ourselves). Collaboration: See the best idea, not have the best idea We are better together than by ourselves, so we know that a great idea can come from anywhere. We are committed to hiring the best-fitting team members who amplify our craftsmanship and inspire us all to grow. Honesty/Humility: Integrity matters We have the self-reflection to hold ourselves accountable and support those who also hold themselves accountable. Be transparent to build trust and a team that is empowered to be bold and authentic. We trust our team members and their feedback. Note: Employment Agencies: Please do not contact this job post with unsolicited services or offers Other Criteria Years of Experience, Education, and/or Certification… Knowledge of Microsoft Windows and Microsoft Office products (Outlook, Word, and Excel) Education High School Graduate or equivalent Ability to follow verbal and written instructions Strong analytical and organizational skills Working background in Quality Assurance or 1+ years in the gaming industry Working knowledge of the software development process Experience with Everquest Legends preferred Knowledge of Video Games on PC We invite you to get in the game with us and help us make exciting experiences! Be Aware of Fraudulent Recruiting Activities Ravenwake Games will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. **Ravenwake is an Equal Opportunity Employer.**

Moon Active, a leading mobile game developer, is seeking a DevOps Engineer to join their hybrid team based in Warsaw, Poland. The role involves working with advanced technologies to support the development and deployment of engaging games played by millions globally. Candidates should be prepared to contribute to the infrastructure and automation processes that enable efficient game delivery and operation.

Mozart AI, a startup developing an advanced digital music platform (DAW) that functions as a virtual AI co-producer for music creation and editing, is seeking a Growth specialist to join their team on-site in London, UK. The role involves driving user acquisition and engagement strategies to expand the platform's reach. Candidates should have experience in growth marketing, data analysis, and digital campaigns, with a strong understanding of the music technology sector. The position requires collaboration with product and engineering teams to optimize user funnels and implement scalable growth initiatives.

MEDvidi, a US-based mental healthcare platform, is seeking an AI Product Analyst to focus on Voice AI Agents that engage with patients and automate key parts of their care journey. The role involves analyzing AI behavior in production, identifying failure patterns such as hallucinations and inconsistencies, and assessing AI quality and reliability through examination of call transcripts, conversation logs, and operational data. Responsibilities include developing monitoring frameworks and dashboards to track AI performance, detecting anomalies and shifts in quality, and measuring the impact of AI on patient experience and business outcomes. Collaboration with Product, Engineering, QA, and Operations teams is essential. Candidates should have over three years of experience in Product, Data, or Operational Analytics, proficiency in SQL and Python for handling large text datasets, familiarity with ML pipelines or AI products, and an understanding of LLM limitations and AI failure modes. Experience in building monitoring systems and strong communication skills to translate insights into product decisions are required. Fluency in Russian and English (B2+) and availability during CET-overlapping hours are necessary. Preferred qualifications include experience with conversational AI, evaluating LLM outputs, and knowledge of AI quality metrics. The position offers remote work, involvement with impactful AI healthcare products, and benefits such as health insurance and paid leave.

Location: Hamburg Workplace: Hybrid Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. Meet Your Team: Supply Growth At adjoe, we turn app publishers' potential into proven revenue. Our Supply Growth team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance. Your Mission & Who We Are Looking For - Portfolio Growth & Monetization: You bring 3+ years of experience in AdTech, mobile advertising, or digital marketing to manage and expand a portfolio of app publisher partners, actively identifying upselling and optimization opportunities to exceed growth, retention, and revenue targets. - Analytical KPI Optimization: You possess a deep understanding of core industry metrics—including CPI, CPM, CPC, ARPDAU, and CTR—and will analyze partner performance data to spot trends, troubleshoot issues, and implement concrete adjustments that improve retention and ARPDAU. - Strategic Partner Engagement: You will build long-term publisher relationships through daily communication via Slack, email, and video calls, utilizing Google Workspace (specifically Sheets and Slides) to construct and deliver data-driven performance reports and Quarterly Business Reviews (QBRs) to external and internal stakeholders. - Cross-Functional Technical Advocacy: You will gather complex partner feedback and translate market insights into actionable technical requirements, collaborating directly with Product, Tech, and Business teams to prioritize feature requests and resolve integration blockers. - Proactive Ownership in Fast-Paced Environments: You thrive in an agile, rapidly changing ecosystem, taking full end-to-end accountability for portfolio performance by independently driving growth initiatives rather than waiting for direction. 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application! We welcome applications from people who will contribute to the diversity of our Company. We welcome applications from people who will contribute to the diversity of our company.

Location: Limassol, Cyprus Workplace: on-site Mayflower creates digital entertainment products used by millions of people worldwide. We combine technology, product thinking, and experimentation to build experiences that engage a global audience and shape the future of online entertainment. Job Responsibilities Build and own the product roadmap for activation stream, taking ideas and concepts for new comers conversions  through validation, launch, measurement, and iteration. Define and measure product and activation success, using data and analytics to inform priorities and evaluate impact. Champion best practices for data management, analytics, and user experience within the segment of new comers. Lead constant analysis and optimization of main new comers conversion flows for different segments, leveraging personalization and localization to improve efficiency. Work closely with the core product teams to identify business opportunities and deliver them in relevant ways for new comers segment. Operate with an agile, iterative mindset and use rapid experimentation to prototype, test and optimize our product offering for new comers across different behavior cohorts. Clearly articulate product strategy, priorities, and tradeoffs to stakeholders and leadership, driving alignment and informed decision-making. You’ll thrive here if you have 5 years of product management experience with a track record of deliverables ideally within Onboarding or First Experience parts of consumer-facing products. Strong understanding of onboarding flows, new comers engagement mechanics, paywalls building and users landing flows. Mandatory data usage practices to inform priorities and evaluate impact of initiatives, taking care of both ‘what’ and ‘why'. Thoughtful context shifting to utilize a balanced blend of technical knowledge with customer-focused mindset and empathy. Ability to build strong relationships, influence without authority, and lead cross-functional teams. Experience working with ML/AI-enabled products is a plus. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview (45 min). Interview with hiring manager (1 hour). Final interview (1 hour). Recommendations check. Job Offer.

Location: Brazil, Chile, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The largest yoga studio chain in the United States, offering a fitness-focused approach to traditional yoga. By combining heated environments, strength training, and music-driven classes with a hybrid digital platform, the organization delivers a modern workout model designed to build physical strength and mindfulness for practitioners of all experience levels. Review existing pipeline structures across the client’s sales segments and determine whether they accurately reflect how each segment operates Identify scenarios and conditions that the current configuration does not handle reliably Redesign pipeline stages, entry and exit criteria, required properties, and dependencies to improve data accuracy and consistency Rebuild or repair automated deal-creation processes to ensure deals are generated accurately and associated with the correct records Diagnose and resolve workflow failures, enrollment errors, and automation conflicts Improve lead-routing logic, sequences, and other Sales Hub automation Diagnose recurring data-quality issues and trace them to their source, including workflows, integrations, forms, and manual processes Establish and document practical data standards, including required fields, naming conventions, deduplication rules, and lifecycle-stage definitions Support the remediation of existing records while avoiding duplication of work already completed Implement monitoring and controls that identify data issues before they affect end users Establish sustainable CRM hygiene and governance practices Partner with sales leadership to define reporting needs at the sales representative, manager, and executive levels Build and maintain operational and leadership dashboards covering activity, pipeline movement, conversion, and segment performance Develop custom and multi-object HubSpot reports Reduce the manual effort required to produce recurring reports Support and upskill the client’s existing reporting resource to avoid creating a single point of dependency Assess which licensed HubSpot capabilities the client is not currently using Evaluate potential enhancements based on business value, implementation effort, and organizational readiness Provide clear recommendations on which capabilities should be adopted and which should be deferred Configure approved enhancements and document what changed, why it changed, and how it should be maintained Create and manage a prioritized, visible platform-optimization backlog Investigate gaps between implemented automation and the benefits reported by end users Distinguish between platform configuration, data-quality, process-design, and change-management issues Remove adoption barriers caused by configuration or workflow design Develop targeted enablement materials tied to specific platform and process changes Support users through changes and reinforce consistent CRM practices Help increase trust in HubSpot data, reporting, and workflows across the organization Own an agreed backlog and report progress against established priorities Coordinate priorities directly with client stakeholders with minimal oversight Adapt plans as business priorities evolve throughout the engagement Document configuration decisions, processes, and technical changes so platform knowledge remains with the client Provide continuity and consistent platform ownership throughout the engagement Coordinate effectively with Exadel’s existing distributed delivery team What You Bring Substantial hands-on HubSpot experience as an administrator or solutions consultant Deep HubSpot Sales Hub expertise, including: Pipeline and deal-stage architecture, Deal properties, Workflow design, Sequences, Lead routing Demonstrated experience building and repairing automated deal-creation processes within a multi-pipeline environment Strong CRM data-integrity experience, including data audits, deduplication, validation, remediation, and governance standards Experience developing HubSpot reports and dashboards, including custom and multi-object reporting Experience inheriting, stabilizing, and improving an existing HubSpot implementation Experience diagnosing and resolving workflow failures, automation conflicts, enrollment issues, and record-association problems Strong understanding of sales operations and the ability to distinguish platform issues from process or adoption challenges Experience maintaining and prioritizing an evolving CRM optimization backlog Strong written documentation skills Clear, direct, and confident stakeholder communication Ability to work independently at a part-time allocation without significant day-to-day oversight Availability to overlap regularly with US business hours and Exadel’s delivery team Nice to have Relevant HubSpot certifications Experience supporting a multi-segment or multi-brand sales organization Experience helping recover a CRM implementation that encountered adoption or data-trust challenges Experience working with distributed or offshore delivery teams Experience within consumer-facing or membership-based organizations Exposure to high-volume, relationship-driven sales environments Experience supporting organizational change and targeted CRM enablement English level Intermediate/Upper-Intermediate Engagement Type: Part-time Allocation: Approximately 20 hours per week, with increased availability during the initial stabilization period Work Type: Remote Working Hours: Regular overlap with the client’s US-based team and Exadel’s existing delivery team Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Hamburg Workplace: Hybrid Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. Meet Your Team: Supply Growth At adjoe, we turn app publishers' potential into proven revenue. Our Supply Growth team combines adjoe’s deep technical expertise with strategic insight to optimize every aspect of creating engaging user experiences that drive monetization. We understand the delicate balance between user engagement and revenue generation, optimizing ad placements for visibility while ensuring a seamless app experience. Our publishers see concrete results: higher ARPDAU, improved retention metrics, and stronger overall user satisfaction and monetization performance. Your Mission & Who We Are Looking For - Data-Driven Revenue Optimization: You will analyze key monetization performance metrics (CPI, CPM, CPC, ARPDAU, and CTR) across your portfolio of app publishers to identify trends, uncover correlations, and make data-backed adjustments that maximize partner revenue and adjoe’s bottom line. - Proactive Portfolio Ownership: You will manage and nurture existing app publisher relationships through daily communication across Slack, email, and calls, serving as their primary contact to drive ongoing engagement and long-term account growth. - Technical Advocacy & Troubleshooting: You will gather detailed partner requirements and lead internal technical troubleshooting, translating publisher feedback into prioritized action items across cross-functional teams to keep integrations running seamlessly. - Operational & CRM Discipline: You will systematically track account activities, manage publisher pipelines, and maintain operational visibility using Salesforce, Jira, and internal dashboards to ensure zero drop-off in partner management. - Strategic Partner Reporting: You will prepare data-rich reports, presentations, and Quarterly Business Reviews (QBRs) using Google Suite and Google Slides to demonstrate clear ROI, elevate monetization strategies, and secure executive-level alignment with publishers. - Fast-Paced Execution: You will operate with high autonomy and a hands-on mindset in a rapidly evolving adtech environment, balancing competing priorities while maintaining a strict focus on output and revenue-generating activities. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application! We welcome applications from people who will contribute to the diversity of our Company. We welcome applications from people who will contribute to the diversity of our company.

Location: Paris, France; Bordeaux, France; Lyon, France; Marseille, France; Nantes, France HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⚡ THE INBOUND SALES 🇫🇷 ROLE We're growing our Inbound Sales team in France. Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals). You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. What does make this role exciting : - You will close deals every single day of the year, which is very stimulating! - The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements - You will help building the playbook of best practices to close deals in one shot - You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members - You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects - We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market! ⭐ YOU WILL BE A GREAT FIT FOR THIS ROLE IF YOU:  - Have 1-2 years of experience in a Sales role including closing experience - Have full working proficiency in French (C2 and above), and advanced level in English - Are highly organized with exceptional follow-up skills - Show a great balance between Active Listening and Assertiveness when interacting with your prospects - Have natural empathy and are passionate about understanding and solving prospects' problems - Have a positive attitude and ability to collaborate in a small team - Have a desire to learn fast and make an impact from day 1 - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team. 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles.  After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: UK: Central England Remote Workplace: Remote The role & impact In this key role, you will take ownership of regulatory compliance across a complex product area, ensuring our solutions effectively solve core compliance needs for our small business customers. You will act as a primary strategic advisor to product teams and senior leaders, shaping the regulatory roadmap and guiding how legislative shifts influence our long-term vision. Working closely with large engineering teams, you will act as a trusted technical peer to sign off on overall compliance architecture. Your work will balance nuanced compliance questions with strategic trade offs, directly enabling Xero to deliver seamless, regulation-ready products that empower small businesses globally.   The team & how they connect You will join a collaborative network of compliance experts who sit at the intersection of product, engineering, and product risk. The team regularly connects with both internal technology leaders and external regulatory or trade bodies to align on industry standards. Together, we focus on proactive risk mitigation, sharing craft knowledge, and mentoring one another to deliver exceptional outcomes.   Initially, the role will focus on - Translating complex regulatory changes into clear, high-level insights and product requirements. - Partnering with engineering teams to review and sign off on compliance architecture for upcoming launches. - Managing multiple regulatory projects across various time horizons while navigating scope trade-offs. - Engaging directly with key external regulatory and trade bodies to represent product compliance interests.   Where and how you can work We offer flexible options for remote and hybrid working, providing the space and tools you need to balance your work and home life. While you will have autonomy over your schedule, our modern office spaces are available for regular team collaboration, planning, and company boost days.   Here are some of the things we are looking for - Professional membership with a recognized accounting, bookkeeping, or payroll association, supported by a relevant qualification. - Strong expertise in navigating complex regulatory frameworks (such as Tax, Accounting, or Reporting) and guiding implementations. - Excellent communication skills, particularly in translating technical regulatory details into simple recommendations for technology and product leaders. - A methodical approach to analytical research alongside an eye for detail and confident decision-making. - Great self-management skills with a knack for prioritizing your time across both independent and collaborative work. - Passion for upskilling others, sharing knowledge, and acting as a supportive mentor across the business. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Service Officer (L1) to support our Team in Madrid! You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Support & Onboarding Be the first point of contact for customers, helping them get started and use the product with confidence Walk new customers through setup, so they understand how the product works and how to use it day to day Answer questions about cards, transactions, currency exchange (FX), payments and how the product works Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard Case Management & Escalations Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams Follow each case until it is resolved, chase for updates and keep the customer informed along the way Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source Continuous Improvement Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes Help us hit our service targets: fast replies, quick resolutions and happy customers What You Need For This Role Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable Strong communication, problem-solving and case-management skills Comfort with digital support tools, dashboards and chatbot-assisted customer journeys Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Product Sales Specialist to support our Team in Madrid! This is a role for someone who wants deep product expertise and a direct hand in commercial results. You'll be the customer-facing expert behind a global card issuing, working capital and embedded finance solution, the specialist Sales teams bring into the room to turn payments complexity into a clear customer story. You'll carry real product revenue targets and contribute directly to P&L performance alongside the Product Lead, working across two very different buyer worlds: Finance and Treasury stakeholders on spend management, T&E and corporate spend, and Media, Marketing and media buying stakeholders on advertising and campaign use cases, always in close partnership with Media Sales. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Consultative Product Sales & Buyer Engagement Act as customer-facing SME for card issuing, commercial cards, embedded finance, FX, payments and working capital solutions Engage confidently with Finance and Treasury decision makers on spend management, T&E, corporate spend, liquidity, controls, reconciliation and working capital Engage with Media, Marketing and media buying stakeholders on advertising and media purchase use cases, alongside Media Sales Join Sales from discovery through proposal and closing, bringing specialist product and payments expertise Deliver product demonstrations, translating complex payment capabilities into clear customer value Support product questions, objections, solution design and commercial structuring, while preserving Sales ownership of the relationship Payments, Systems & Financial Process Expertise Understand end-to-end corporate payment flows and how card-based solutions interact with ERP, TMS, accounting and reconciliation processes Discuss integration and operational considerations with Finance/Treasury stakeholders (no technical implementation required) Understand FX, settlement, payment controls, card issuing, acquiring and e-commerce environments Translate customer financial and operational requirements into appropriate product configurations and partner solutions Revenue & P&L Contribution Own an individual/product portfolio revenue target aligned with the Product Lead's P&L Build and manage the product opportunity pipeline jointly with Media Sales Track pipeline conversion, expected card spend, activation, utilisation and product revenues Identify actions to close revenue gaps and accelerate adoption Support pricing and commercial structuring within frameworks set by the Product Lead Sales Enablement & Market Feedback Help build and continuously improve sales toolkits, demos, pitch materials, use cases, FAQs and competitive positioning Train and coach Media Sales teams to identify, qualify and position opportunities Capture structured customer/Sales feedback and feed market requirements into the Product Lead and roadmap Share successful use cases and commercial best practices across markets GTM & Launch Support Support new-market launches and GTM execution across Europe and, over time, Middle East and APAC Work with Product, Customer Success, Operations and external financial partners to ensure commercial readiness Support key customer onboarding and transition to Customer Success post-sale What You Need For This Role Experience in product sales, solution sales, sales engineering, payments consulting or a customer-facing product role within fintech/payments Strong experience in card issuing, commercial cards, FX, card acquiring, e-commerce payments, B2B payments and/or embedded finance Good understanding of corporate Finance and Treasury processes, including ERP/TMS environments, reconciliation and accounting flows Ability to engage credibly with both Finance/Treasury decision makers and Media/Marketing stakeholders Strong presentation and product demonstration skills, with the ability to simplify complex payment propositions Commercial mindset, comfortable working against revenue, pipeline and product P&L targets Ability to partner with Sales teams without displacing their ownership of the customer relationship Experience in digital media, advertising, adtech, e-commerce or media buying is highly desirable Fluent English; additional European languages are valuable What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Sovereign Infrastructure Operations Engineer - Location: Espoo - Department: IT - Reports to: Head of IT - Employment type: Permanent - Workplace model: Onsite - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As a Sovereign Infrastructure Operations Engineer, you'll take operational ownership of ICEYE's secure bare-metal infrastructure, virtualization platforms, and production Kubernetes environments, keeping the dedicated air gaped collaboration platform reliable, secure, and audit-ready under some of the strictest information security frameworks in Europe.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Manage configuration state across physical and virtual assets using GitOps with Infrastructure as Code tools (Git/Gitlab, Ansible, Terraform, or Puppet), removing manual configuration drift in secure environments in alignment with the strict change policies of the given security controls - Maintain and support production Kubernetes clusters in restricted environments, covering upgrades, storage integration, and registry management - Administer secure platform core services (Mattermost, Nextcloud, Keycloak, OpenBao), including deployment, upgrades, and integration with local IAM and storage - Run weekly meetings (change management, vulnerability management) with stakeholders on the infrastructure side - Maintain technical security controls to satisfy Finnish Katakri, German VS-NfD, and related European frameworks (e.g. NIS2, ISO 27001), including patch management, hardening, and access control - Maintain secure infrastructure networking (VLAN isolation, mTLS, PKI) and identity integrations, in coordination with network and security teams - Execute backup and disaster recovery procedures and routine hardware maintenance across air-gapped or high-security sites   WHAT WE’RE LOOKING FOR Must haves: - 5+ years hands-on experience in Systems Administration, IT Systems Engineering, or Infrastructure Operations, with a focus on Linux environments - Practical experience running and maintaining production Kubernetes clusters - Expert-level Linux administration (Debian/Ubuntu or RHEL/Rocky), including system hardening and vulnerability patching - Practical knowledge of Katakri, VS-NfD, or equivalent European security/compliance frameworks (ISO 27001, NIS2) - Solid understanding of enterprise networking fundamentals (VLAN segmentation, firewalls, DNS/DHCP, VPN protocols, PKI) - Eligibility to obtain and maintain a high-level national security clearance in Finland   Nice to haves: - Experience with Ceph or ZFS storage systems - Experience with at least one Infrastructure as Code tool (Ansible, Terraform, or Puppet), with the ability to manage configurations - Experience with Keycloak, Vault, or internal PKI management - Familiarity with Kubernetes operations specifically in secure or air-gapped environments   APPLICATION PROCESS - TA Screen (30 mins) - Interview with Hiring Manager (30 mins) - Technical Deep-Dive Interview with Team (60 mins) - Stakeholder & Security Alignment Interview (30 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.