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Location: Tokyo Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations Qualifications - 5+ years of development or technical support experience in a Tech/FinTech company - Have payments experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in both English and Japanese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the player experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. As a Senior Visual Design Artist on the global Publishing team for League of Legends: Wild Rift , you will help introduce the game to players, shaping how this game shows up in the world, how players experience it, and how the brand and live service evolve over time. You will serve as both a hands-on craft master and a strategic creative leader for Wild Rift Publishing, brand marketing, and player community experiences. In this role, you will define and execute the global visual identity for Wild Rift while driving community-centric art initiatives that deeply resonate with players and gamer culture. You will lead cross-disciplinary art teams, direct external agencies and vendors, and collaborate closely with Creative Directors, Brand Managers, and Game Teams. Success in this role requires a blend of exceptional visual design craft, player empathy, technical pipeline understanding, and a passion for fostering an active presence within the global gaming and creative community. You will report into the Manager, Content Production of the team. Responsibilities: Global Art Direction & Vision: Define, evolve, and drive the high-level artistic vision and visual style for Wild Rift publishing campaigns, moments, and product features. Brand Guardianship & Craft Execution: Design, implement, and maintain the holistic visual identity, typography, brand guidelines, and brand kits, ensuring strict adherence and high quality across all global internal and external partners. Community & Social Art Strategy: Shape player-centric art direction and creative collateral tailored for social media platforms, community hubs, player activations, and game culture to drive engagement and celebrate fandoms. Vendor & Agency Leadership: Lead RFPs, onboard external partners, and manage relationships with external design studios, illustrators, and creative agencies, providing actionable feedback to elevate deliverable quality. Cross-Disciplinary & Production Collaboration: Partner with Creative Directors, Brand Managers, and teams across Motion Graphics, Illustration, Narrative, and Animation to ensure visual consistency, healthy development pace, and transparent delivery tracking. Pipeline, Quality & Performance Control: Review final delivery assets to guarantee visual excellence, IP cohesion with the League of Legends universe, and compliance with technical performance targets across mobile, web, and social channels. Resource & Industry Leadership: Determine required art resources and timelines, help define visual storytelling standards, and participate in recruiting top talent while building an industry presence for the discipline. Required Qualifications: 8+ Years of Experience in visual design, publishing, or art direction within the games, entertainment, tech, or advertising industries, with proven leadership across multidisciplinary teams. Expert Craft Mastery: Demonstrated expertise in brand development, visual design systems, typography, key visuals, and game marketing trends. Tool Proficiency: Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Miro, and modern presentation tools. Production Process Knowledge: Deep understanding of the end-to-end creative development pipeline, including illustration, concept design, 2D/CG production, and animation. Strategic & Communication Skills: Ability to navigate ambiguity, provide clear strategic rationale for creative decisions, and continuously self-educate on marketing innovations. Language: Fluent in spoken and written English and Mandarin. Desired Qualifications: Riot IP Knowledge: Deep familiarity with the League of Legends universe and related Riot IPs (Teamfight Tactics, Valorant, etc.). Social & Community Design Focus: Active member of the creative craft community with a passion for gamer culture, player empathy, and designing for social platforms, community activations, and content creators. 3D Pipeline & Visual Development Knowledge: Understanding of 3D art workflows (posing, lighting, compositing) and world-building for games, film, or animation. Multi-Platform UX Knowledge: User experience familiarity across web, mobile, television, and film media platforms. End-to-End Campaign Ownership: Track record of owning projects from initial ideation through to final delivery, localization, and cross-team communication. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Poland; Spain; Slovakia; Czechia; Bulgaria; Moldova We are looking for a strong Python Developer to join our GameServer team. You will work on a high-load gaming platform that processes gaming traffic and handles numerous API integrations with external operators. Your focus will be on developing and maintaining scalable backend services, improving system performance and reliability, and contributing to technical and architectural improvements. We’re looking for a proactive engineer who takes ownership of their work, enjoys solving complex technical challenges, and is eager to contribute ideas that make our product better. Requirements 4+ years of commercial experience with Python ; Strong understanding of algorithms and data structures; Solid experience with relational databases (PostgreSQL or similar); Experience designing scalable backend systems ; Good written English (for documentation and communication); Languages: English (B2), Ukrainian (Proficient) . Would be plus Experience with non-relational databases (Cassandra, Redis/KeyDB, etc.); Hands-on experience with Docker and Kubernetes; Experience working with high-load or distributed systems; Production experience with monitoring, error tracking and observability tools; Experience designing and developing integrations with third-party services and APIs; Experience using AI tools to support software development workflows. Responsibilities Develop and maintain high-load backend services; Improve system performance, scalability, and reliability; Design fault-tolerant systems; Take part in architectural decisions and technical discussions; Optimize and evolve existing systems and tools; Participate in code reviews and engineering best practices; Collaborate closely with the team to define priorities and solutions; Write clear technical documentation. Technology Stack Python (FastAPI, Flask, Celery) JavaScript/TypeScript PostgreSQL, Cassandra, KeyDB Git, CI/CD (Jenkins) Docker Kubernetes/Helm Benefits 🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming; 💕 A Collaborative Culture – Join a supportive and understanding team; 💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary; 📆 Unlimited vacation & sick leave – Because we prioritize your well-being; 📈 Professional Development – Access a dedicated budget for self-development and learning; 🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU; 🫂 Mental health support – Free consultations with a corporate psychologist; 🇬🇧 Language learning support – We cover the cost of foreign language courses; 🎁 Celebrating Your Milestones – Special gifts for life’s important moments; ⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM; 🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work; 🖥 Modern Tech Setup – Get the tools you need to perform at your best; 🚚 Supported Relocation Opportunities – Explore opportunities to relocate to one of our company hubs with financial assistance.
About the Company and the Role Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being. ▸ Named to the Inc. 5000 (2026) , the list of America’s fastest-growing companies ▸ Featured in Forbes, The Times, Tom’s Guide and Real Simple ▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment ▸ Semifinalist of the Digital Health & AI Awards We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us. In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product. We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience. What We’re Looking For 3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter Ability to handle technical requests — from bugs to subscriptions and data source syncing Hands-on experience with AI tools, LLMs, and automation Comfortable working with product, engineering, and AI teams Excellent English skills — both written and verbal — and the ability to write clear, informative messages Solid grasp of user psychology and a knack for solving complex cases Ability to break down complex topics into plain, user-friendly language Tech-savviness and curiosity — you enjoy figuring things out Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues. Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs. What You’ll Do Help users via Intercom, email, app stores, and social media Handle user requests related to subscriptions, data syncing, integrations, and more Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails. Automate workflows using no-code tools like n8n Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR). Our Stack We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly. Intercom ChatGPT, Claude Notion, Confluence Slack Asana Figma Amplitude, Metabase What We Offer Flexible hours & a high-trust culture — we care about results, not clock time Competitive salary, performance-based bonuses, and stock options Access to a therapist & employee support program Health insurance Support for personal learning and development Unlimited vacation policy Culture of openness, honesty, and high standards How to Apply Click Apply for this job and send your application. What happens next: You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way. If we’re a good match, the next steps are: Test assignment Culture Fit interview with HR Technical interview with the hiring manager We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build. Does this sound like you? Send us a message — we read every application and will get back to you.
Location: Damascus, Syria Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience. Responsibilities: Answer all inbound communications from customers and merchants. Monitor orders queue for any new orders and manage the new order assignment process 6 days a week. Handle daily customer care emails, support messages, and calls. Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues. Channel market feedback to technology team to improve the Customer and Driver Apps. Monitor any issues with orders and deliver necessary compensation to customers when needed. Handle initiated outbound activities/campaigns when required. Meet the department’s KPI targets for order fulfillment and service quality. Help Toters continue to WOW its growing customer base. Requirements: B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience. Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email. A Positive mindset, Fast learner, dynamic and able to work well under pressure. Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations. Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours. Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts. Excellent communication skills in English and Arabic. Strong Organization and Time Management skill. Tech savvy, and is able to learn and use web tools.
Location: Germany; Switzerland; Austria; Croatia; Norway; Sweden Opportunity Type: Code Licensing / Revenue Opportunity Location: Worldwide | Remote Who Can Apply: Software Developers, Tech Founders, Engineering Teams & Code Owners We welcome submissions from individuals and organizations that own existing software repositories, including: Abandoned startups and discontinued products with substantial codebases. Personal projects and side projects that are no longer actively maintained. Internal tools, utilities, and automation solutions developed for your own business. Previous SaaS products, applications, and platforms that are no longer commercially active. Other original software repositories with clear ownership and licensing rights. Projects do not need to be commercially successful or currently maintained to be considered. How it works? Submit your repository for an initial assessment of its potential licensing value. Receive an evaluation based on the codebase and the applicable acceptance criteria. Explore licensing opportunities if your repository qualifies. Get compensated according to the agreed licensing terms if a transaction is completed. The evaluation and licensing process is designed to help code owners understand the potential value of their repositories without committing to a traditional development engagement. Compensation For standard non-exclusive licensing , current reference rates are: $100 per 1M source-code tokens $40 per 1M Git-history tokens Each repository is assessed individually, and you can review the estimated value before deciding whether to move forward. Requirements Software development experience or ownership of an existing software product, application, or repository. Full ownership or legal rights to license the submitted source code. Access to original code repositories, including discontinued products, abandoned projects, internal tools, or independently developed software. Code must not include third-party material that you are not permitted to sublicense.
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States Description Location: Indianapolis, IN Metro (Hybrid / 3-Day Onsite) (Open to Regional/EST Candidates with Onsite Travel) Contract Type: Contractor Full-Time / Enterprise Project Engagement (Outsourced via Xenon7) About Xenon7 Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth. Role purpose Lead the development and application of digital twins to improve clinical trial design and support evidence-based clinical development decisions. The role prioritizes digital-twin, simulation, and AI/ML expertise, supported by clinical-development experience and close partnership with trial-design experts. Position overview You will join a multidisciplinary clinical development environment and partner with clinical scientists, physicians, biostatisticians, pharmacometricians, biomarker experts, data scientists, data engineers, and other stakeholders. You will translate clinical development questions into quantitative strategies and deliver interpretable analyses that inform protocol design, patient selection, endpoint strategy, dosing, operational planning, and decision-making under uncertainty. The role prioritizes digital twins as the primary capability for simulating patients, disease trajectories, treatment response, and clinical trials. The successful candidate will bring strong digital-twin, simulation, and AI/ML expertise, along with sufficient clinical-development knowledge to work effectively with trial teams. Deeper trial-design expertise can be developed through close collaboration with clinical scientists, biostatisticians, and pharmacometricians. Key responsibilities Digital-twin development and validation · Lead the design, development, and evaluation of digital twins of patients, disease trajectories, treatment response, or clinical trials using clinical trial and relevant external data. · Combine mechanistic, statistical, causal, and machine learning approaches to create fit-for-purpose digital twins that can be simulated under alternative populations, interventions, dosing strategies, endpoints, or trial designs. · Define use cases and contexts of use with clinical and quantitative experts so each digital twin addresses a specific trial-design or development decision. · Assess calibration, validation, robustness, transportability, uncertainty, and practical relevance using appropriate internal and external evaluation strategies. · Develop reproducible workflows and reusable digital-twin components that can be applied across programs or therapeutic areas. Clinical trial design and quantitative decision support · Partner with trial teams to frame development questions and evaluate design options, including target populations, eligibility criteria, enrichment strategies, comparators, endpoints, visit schedules, dosing strategies, and operational tradeoffs. · Use digital twins and complementary simulation methods to compare plausible scenarios, characterize uncertainty, and support model-informed decision-making. · Work closely with statisticians and pharmacometricians so analyses complement established trial-design methods and align with clinical and regulatory objectives. · Communicate assumptions, limitations, and decision-relevant insights clearly to technical and non-technical stakeholders. Data integration and scientific collaboration · Analyze and integrate clinical trial data and, where relevant, biomarkers, imaging, digital health data, omics, patient-reported outcomes, and real-world data. · Partner with data engineering and platform teams to create analysis-ready datasets, data-quality checks, lineage, and reproducible pipelines. · Contribute to scientific documentation, presentations, publications, and responsible adoption of digital-twin methods across clinical development. Model quality and responsible use · Define the intended use, decision context, success criteria, and limitations of each model before development. · Ensure models are interpretable, auditable, reproducible, and supported by evidence appropriate to their intended use. · Apply appropriate governance, privacy, security, and scientific-review requirements for clinical data and analytical outputs. · Clearly distinguish exploratory analyses from validated decision-support evidence and avoid overclaiming model capability. Requirements · PhD in data science, statistics, biostatistics, pharmacometrics, computer science, biomedical informatics, engineering, mathematics, operations research, or a related quantitative field. · Demonstrated experience developing digital twins, virtual patients, disease-progression models, clinical trial simulations, synthetic controls, or closely related computational models. · Strong experience applying machine learning, statistical modeling, causal inference, or simulation to biomedical, healthcare, pharmaceutical, or other complex scientific data. · Strong programming skills in Python, R, or a comparable analytical language, with experience using version-controlled and reproducible workflows. · Sufficient clinical-development knowledge to frame relevant questions and collaborate effectively with clinical and quantitative trial experts. · Ability and interest to deepen clinical trial-design knowledge through partnership with clinical scientists, biostatisticians, and pharmacometricians. · Strong written and verbal communication skills and demonstrated effectiveness in cross-functional scientific collaboration. Preferred qualifications · Strongly preferred: experience supporting clinical trial design, protocol development, clinical development strategy, model-informed drug development, or regulatory-facing quantitative evidence. · Familiarity with one or more trial-design topics, such as endpoint strategy, sample size or power assumptions, patient selection or enrichment, longitudinal outcomes, missing data, adaptive designs, or decision criteria. · Knowledge of digital-twin architecture and validation, supported by expertise in causal inference, Bayesian modeling, survival analysis, longitudinal modeling, clinical trial simulation, or synthetic controls. · Experience with clinical data standards and common clinical-development data sources. · Experience with biomarker, imaging, omics, digital health, or real-world data and integration of multiple data modalities. · Experience with scalable cloud-based analytical environments. · Track record of translating analytical work into decisions, reusable capabilities, publications, presentations, or other measurable scientific impact.
Location: Warsaw, Poland; Pakistan; Bulgaria Top 3 Reasons To Join Us Competitive Salary International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform. What You Will Do Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team. Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices. Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience. Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience. Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality. Investigate and promptly address bugs to uphold platform reliability. Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations. Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative. Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows. Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives. What We Need Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications. Minimum 2 years in a lead/manager role, able to guide and ensure development of teams Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications Experience with microservices and/or clean architecture Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code Experience with unit, integration and function testing using front-end and back-end testing libraries Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations Demonstrated experience in performance optimization for high-traffic web applications Experience with container technologies like docker and good understanding of cloud infrastructure and solutions. Experience with agile development methodologies and collaborating with cross-functional teams Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds A passion for staying updated with the latest trends, technologies, and best practices in software development Why You'll Love Working Here International Environment Competitive remuneration package 15 Days Annual Leave Annual Performance Bonus Stock Options after 6 months Company activities and events CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.
Location: Bulgaria; Serbia; Poland; Czechia Would you like to build a career in a leading multinational IT company? We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns. Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content. Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity. Proofread and review marketing materials to maintain high editorial standards. Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives. Leverage AI tools and automation to improve content creation processes, efficiency, and quality. You are a perfect match if you have: Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries. Strong copywriting, editing, and proofreading skills across various marketing formats and channels. Native-level English proficiency, both written and spoken. Hands-on experience using AI tools for content creation, optimization, and workflow automation. Experience creating content for technical products and translating complex concepts into clear, engaging messages. Strong digital literacy and proficiency with Google Workspace tools. Ability to manage multiple content projects and meet deadlines in a fast-paced environment. What you need to succeed: Creative thinking combined with strong attention to detail and editorial precision. Excellent communication and collaboration skills. A proactive, independent, and results-oriented approach to work. Strong organizational and time management skills. Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions. Ability to understand complex topics and communicate them clearly to different audiences. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote - US About the Job: LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly’s priorities into executable plans. Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations. In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency. Responsibilities: Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI, in alignment with LaunchDarkly’s business and People priorities. Manage the orchestration and successful completion of organization wide deliverables including OKRs, annual deliverables, and key projects, acting as a visible leader and facilitator within the People organization. Lead, coach, and develop a small, high-performing team, creating clarity, strong partnerships, and a culture of thoughtful execution and continuous improvement. In partnership with the Director, People Operations, ensure that programs and operating processes across the employee lifecycle, including onboarding, offboarding, employee data, documentation, compliance-related workflows, employee support, and international operations can be optimally managed through our HR tech stack with measurable, decision-informing analytics Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, fit for purpose, and aligned to the employee and business experience. Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights for People partners and business teams. Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations across headcount, attrition, hiring, organizational health, employee experience, and workforce planning. Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and operational efficiency. Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences, then measure participation, effectiveness, behavior change, business impact, and equity of access. Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement. Manage vendors, dependencies, and tradeoffs, bringing structure to ambiguity and maintaining a clear view of value, risk, and long-term scalability. Qualifications: 15+ years of experience in People Operations, including 5 years leadership across People Programs, People Systems, People Analytics, or a similarly complex function. Experience should include the selection and optimization of HRIS and Talent systems at small and medium- to large-sized companies. A track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale. Implementation and development of comprehensive data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations with knowledge and experience in AI-enablement for those functions. Experience managing and developing a team and building strong cross-functional partnerships. Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations. Strong understanding of how People systems, processes, data, and employee programs fit together. Experience improving HR technology, data quality, reporting, analytics, automation, or self-service decision support. Practical experience evaluating or advancing AI use cases, with sound judgment around sensitive employee data, privacy, governance, accuracy, and human oversight. Excellent written communication, prioritization, program management, and change leadership skills. About You: You are a strategic, systems-oriented People leader who connects technology, data, programs, and human experience. You can set organization-wide direction at the program level while engaging deeply enough to understand implementation details and remove barriers. You are ambitious about innovation, pragmatic about execution, and thoughtful about risk and employee trust. You are curious about People analytics and AI and disciplined about where they should and should not be applied. You are collaborative, grounded, proactive, and committed to building scalable, equitable experiences for employees and managers. What Success Looks Like: The People team has a clear, prioritized roadmap across programs, systems, analytics and AI. The People team has stronger governance, clearer processes, more reliable data, and fewer manual or fragmented workflows. People partners and business teams have trusted, actionable insights for workforce planning and People decisions, with responsible AI use cases improving efficiency and decision support. The team is engaged, growing, and recognized as a strategic partner that delivers meaningful outcomes across the company. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - 263,670 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270 ** Zone 3: All other US locations - $ 163,000 - $224,070 ** All Zones inclusive of 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .
Location: Dublin, Ireland About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Employer: Workato Hibernia Limited Location: 1 Grant's Row, Lower Mount Street, Dublin 2, Ireland Annual Salary: €50,000 Working Hours: 40 hours per week About the Role An excellent job for someone who is a natural salesperson wanting to learn more about tech sales - work with some of the top sales execs who previously worked at places like MongoDB, Microsoft, UiPath, Salesforce (MuleSoft) and Qualtrics. Workato is looking for talented and highly motivated, results-oriented individuals to join our expanding Enterprise sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory of strategic accounts . You will be comfortable embracing a start-up environment where personal performance is critical and a do what it takes attitude, and entrepreneurial spirit, is celebrated . You will have the flexibility and determination to participate in any activity to ensure success as Workato’s Enterprise mission scales. Key Responsibilities Generate qualified meetings through outbound prospecting via phone, email, LinkedIn, and video outreach. Build and maintain a pipeline of opportunities within strategic enterprise accounts. Research target organizations and identify key decisionmakers and stakeholders. Partner with Account Executives to develop account strategies and execute targeted campaigns. Qualify opportunities using established sales methodologies, including MEDDPICC. Understand customer business priorities and effectively communicate the value of Workato's solutions. Achieve activity, pipeline, and opportunity generation targets. Qualifications 1+ years of SDR, BDR, or sales development experience, preferably within a SaaS environment. Proven track record of meeting or exceeding sales targets. Experience with sales qualification frameworks such as MEDDPICC, Sandler, or Force Management. Familiarity with account-based selling and enterprise prospecting. Experience using CRM and sales engagement tools such as Salesforce, Outreach, Sales Navigator, or similar platforms. Strong communication, research, and relationship-building skills. Excellent business acumen with the ability to connect business challenges to technology solutions. Self-motivated, adaptable, and comfortable in a fast-paced, high-growth environment. Collaborative team player with a customer-first mindset.
Location: Paris, France Workplace: Remote ROLE SUMMARY Temporal is shaping the future of application development by enabling organisations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Senior Enterprise Account Executive to join our Growth team and drive revenue within some of the largest and most complex enterprise organisations within South EMEA. In this role, you will own a small portfolio of named accounts, selling to highly technical personas such as software engineers, engineering leaders, architects, and executive stakeholders. As a strategic partner to our customers, you will lead a cross functional account team, uncover expansion opportunities across multiple business units, and drive long-term adoption of Temporal’s solutions. Your ability to balance executive presence with technical credibility, combined with a partner-oriented and resilient mindset, will enable you to thrive in long, complex sales cycles within a high-growth environment. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. WHAT YOU'LL DO - Own and manage the entire sales lifecycle within a defined set of named enterprise accounts, from strategic planning to expansion and renewal. - Develop and execute deep, multi-year account strategies to expand Temporal’s footprint across multiple divisions, teams, and buying centres. - Multi-thread across software engineers, architects, engineering leaders, and executive stakeholders to understand business and technical priorities. - Lead complex, value-based and ROI-driven sales motions that align Temporal’s capabilities to enterprise-wide initiatives. - Navigate sophisticated technical and organisational discussions, positioning Temporal as a long-term platform partner. - Build trusted advisor relationships at the executive and practitioner levels, driving adoption and long-term customer success. - Partner closely with customer success, solutions architecture, product, RevOps, and deal desk to deliver cohesive, win-win outcomes. - Drive enterprise expansion through solution selling, enablement, and adoption-led growth motions. - Adapt and execute on account strategies to meet the evolving needs of large, complex organisations. - Manage and accurately forecast your business in SDFC. WHAT YOU'LL BRING - Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles. - Proven success owning and expanding named enterprise accounts with long sales cycles and high deal complexity. - Strong solution-selling background with the ability to articulate ROI and business value across multiple business units. - Deep technical and business acumen, with the ability to bridge conversations from software engineers to C-level executives. - Demonstrated success navigating political complexity and closing 7 figure, multi-year deals within large, matrixed enterprise organisations. - Experience leading enterprise-wide transformation or platform adoption initiatives. - Exceptional ability to multi-thread across executives, engineers, and diverse buying centres. - Grit, resilience, and comfort operating in long, high-stakes sales cycles. - Executive presence paired with approachability and credibility with technical audiences. - Strong partner mentality, collaborating cross-functionally on creative deal structures and expansion strategies. - Experience with developer tools, infrastructure platforms, or highly technical products. - Familiarity with consumption-based or adoption-driven sales models. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us. As an Engineering Manager for AI Platform, you will lead a team of engineers building the horizontal systems that make Harvey’s AI products higher quality, faster, and more cost-efficient. This includes eval and simulation infrastructure, model routing, open-source and post-trained model serving, new-model rollouts, and the document processing systems (OCR, embeddings, retrieval, and citations) that turn any file a lawyer gives us into something Harvey can read, find, and cite. You will partner with Product, Research, and product engineering teams to turn fast-moving advances in applied AI into durable, reusable platform capabilities. You will also set the technical direction for how teams across Harvey build, test, and ship AI features. This role is equal parts technical depth and product intuition. You’ll be trusted to make fast, high-quality decisions, work at the cutting edge of applied AI, and grow a team that embodies engineering excellence. We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you. WHAT YOU'LL DO - Lead and grow a team of engineers building the core AI platform that powers Harvey’s products - Define the roadmap for shared AI infrastructure, including model routing, open-source and post-trained model serving, eval and simulation infrastructure, and large-scale document processing, embeddings, retrieval, search and citation systems - Partner with Product, Research, Agent Platform, and product engineering teams to understand their needs and turn recurring patterns into reusable, well-documented platform primitives - Build and scale offline eval and simulation infrastructure so teams can measure quality, catch regressions, and ship AI changes with confidence - Drive reliability, latency, cost efficiency, and security across LLM-powered systems, including working with commercial and open-source model providers on capacity, rate limits, and new capabilities - Evaluate and rapidly adopt new models, frameworks, and techniques, and decide what to build, buy, or adopt - Contribute to code and architecture reviews, unblock teams, and lead by example when needed - Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment WHAT YOU HAVE - 2+ years of experience in a tech-lead/software engineering management role leading ML/AI engineering teams, preferably in high-growth environments - 5+ years of experience as a backend, infrastructure or ML/AI engineer - A track record of leading high-performing, engaged engineering teams - Experience building and operating production systems powered by LLMs (for example agents, retrieval, tool use, or evaluation pipelines) - Experience building internal platforms or shared services that other engineering teams depend on, and partnering with cross-functional stakeholders to prioritize them - Strong backend engineering skills in modern languages and framework and familiarity with distributed systems concepts - Sound judgment on tradeoffs among quality, latency, cost, and speed of delivery in AI systems - A plus: Experience with open-source model inference and serving, large-scale document processing, search, and retrieval systems, LLM observability and eval tooling, or working directly with foundation model providers COMPENSATION $272,000 - $355,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-AP1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote: United States; San Francisco HQ; Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. About the Role Billing is mission-critical to Render’s success. Every service, database, and workload that runs on Render ends up on an invoice, and customers trust us to get that invoice right. As Senior Engineering Manager for the Billing team, you’ll lead the organization that makes sure customers are billed accurately, reliably, and transparently as Render scales. You’ll set the multi-quarter strategy and own the technical direction, people, and execution behind Render’s usage-based billing systems: how usage is captured, how it flows through our data pipelines and third-party billing platforms, and how it lands as a correct charge. You’ll be Engineering’s senior partner to Finance, Product, and Customer Experience leadership, turning pricing, reporting, and customer needs into a roadmap your team can ship. This role is for a seasoned technical leader who wants to build the organization, the leaders, and the systems that keep billing right as usage, pricing, and our customer base keep growing. What You’ll Do - Lead and grow the Billing engineering team, which owns how Render turns platform usage into accurate charges: usage capture, data pipelines, third-party billing platforms (Orb, Metronome, Stripe, or similar), and invoicing - Own the roadmap for Render’s billing systems, from usage metering through invoicing, reconciliation, and financial reporting - Drive billing correctness and reliability: build the monitoring, reconciliation, and testing that catch errors before customers do - Partner with Finance, Product, and Customer Experience to align the roadmap with pricing, reporting, and customer needs - Hire and develop engineers to support planned team growth, while keeping the team’s focus clear as billing scope expands - Make key architectural decisions, balancing long-term billing platform investment against near-term pricing launches and fixes - Build a strong performance management and career development practice for a team that includes senior ICs What We’re Looking For - Strong people leadership — the top priority for this role - Hands-on enough to review code, prototype, and contribute directly when it helps the team - Comfort operating in ambiguity, with adaptability and a growth mindset - Proven experience building and scaling teams, ideally growing a group from a handful of engineers into a larger org - Experience managing engineers; including senior and staff engineers; hiring, and performance management - Hands-on experience with usage-based billing, payments, or other revenue-critical systems, including third-party platforms like Orb, Metronome, or Stripe - Ability to partner closely with Finance, Product, and Customer Experience without needing to fill those functions yourself - Strong business instincts, with the ability to connect engineering investment to billing accuracy, revenue, and customer trust - Background from either a startup or a larger company is fine. What matters is experience and ability to operate in a fast-paced environment Nice-to-Haves - Experience leading a billing platform migration or a pricing model change. - Familiarity with financial reconciliation and reporting processes. - Background in distributed systems or event-driven architectures. - Experience building for developer platforms, cloud infrastructure, or DevTools. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Colombia; Argentina; Brazil On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Shared Tools & Stack: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business. We are seeking a Partner Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale. This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional areas, across customer needs and requiring significant strategic oversight, cross-functional leadership, and sharp analytical judgement. What you’ll do Own vendor performance, including customer experience, service-levels, compliance, and QA outcomes. Lead executive-level vendor governance (e.g. QBRs, escalations). Define operational strategies for horizontal services across the vendor network. Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business. Use data to diagnose performance gaps, validate trends, and prioritize interventions. Run ad-hoc analyses and scenario modeling to support rapid decision-making. Support Strategic Partnerships by serving as entry point and liaison for unique partner operational needs. Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM. Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes. Act as senior escalation point for systemic issues. Drive key initiatives such as product/process rollouts, vendor migrations, or regulatory implementations. Design and execute structured change programs, ensuring vendor readiness and sustained adoption. Champion continuous improvement and innovation across the vendor network. What we look for 8+ years of expertise in vendor/BPO management, operations, or related fields Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed. Proven ability to drive vendor accountability through scorecards, governance, and structured interventions. Track record of leading large, cross-functional programs with measurable business impact. Exceptional communication and influencing skills with internal and vendor executives. Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred). Industry background in fintech, technology, or high-growth customer operations (preferred). Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred). Skilled at turning complex data into clear narratives for senior leadership (preferred). Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $ 128,000 - $ 188,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business. We are seeking a Partner Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale. This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional areas, across customer needs and requiring significant strategic oversight, cross-functional leadership, and sharp analytical judgement. What you’ll do Own vendor performance, including customer experience, service-levels, compliance, and QA outcomes. Lead executive-level vendor governance (e.g. QBRs, escalations). Define operational strategies for horizontal services across the vendor network. Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business. Use data to diagnose performance gaps, validate trends, and prioritize interventions. Run ad-hoc analyses and scenario modeling to support rapid decision-making. Support Strategic Partnerships by serving as entry point and liaison for unique partner operational needs. Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM. Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes. Act as senior escalation point for systemic issues. Drive key initiatives such as product/process rollouts, vendor migrations, or regulatory implementations. Design and execute structured change programs, ensuring vendor readiness and sustained adoption. Champion continuous improvement and innovation across the vendor network. What we look for 8+ years of expertise in vendor/BPO management, operations, or related fields Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed. Proven ability to drive vendor accountability through scorecards, governance, and structured interventions. Track record of leading large, cross-functional programs with measurable business impact. Exceptional communication and influencing skills with internal and vendor executives. Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred). Industry background in fintech, technology, or high-growth customer operations (preferred). Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred). Skilled at turning complex data into clear narratives for senior leadership (preferred). Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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