Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Dubai, United Arab Emirates
We are looking for a dedicated and experienced Site Nurse to join our team and provide primary healthcare services at our construction site. The ideal candidate will be responsible for ensuring the health and safety of employees by providing first aid, managing medical emergencies, maintaining medical records, and promoting workplace wellness in compliance with UAE regulations.
This role is ideal for a proactive healthcare professional who is comfortable working in a fast-paced construction environment and can respond effectively to workplace incidents.
Key Responsibilities
Provide immediate first aid and emergency medical treatment to employees and visitors on site.
Assess injuries and illnesses and determine whether further medical attention or hospitalization is required.
Monitor the health and wellbeing of employees and maintain accurate medical records.
Administer prescribed medications and basic treatments within the scope of practice.
Coordinate emergency response procedures and arrange ambulance services when necessary.
Conduct regular inspections of first aid kits and ensure medical supplies are fully stocked.
Assist in implementing occupational health and safety programs.
Promote health awareness and educate employees on workplace safety and preventive healthcare.
Support pre-employment and periodic medical examinations where required.
Maintain confidential medical documentation in accordance with company policies and UAE regulations.
Work closely with the HSE team to investigate workplace incidents and recommend preventive measures.
Ensure compliance with DHA/MOH/DOH regulations and company health and safety policies.
Requirements
Bachelor's Degree or Diploma in Nursing.
Valid
DHA, MOH, or DOH Nursing License
(or eligibility to obtain one).
Minimum 2-3 years of nursing experience, preferably in a construction, industrial, or occupational health environment.
Certification in
Basic Life Support (BLS)
is mandatory.
ACLS is an advantage
.
Strong knowledge of workplace health and safety procedures.
Excellent emergency response and first aid skills.
Good communication and interpersonal skills.
Ability to work independently and remain calm under pressure.
Strong documentation and record-keeping skills.
Proficient in Microsoft Office applications.
Benefits
Competitive salary package
Employment visa
Medical insurance
Food, Transport and Accommodation
Annual paid leave
Career growth opportunities within a leading real estate development and construction company
Professional and supportive work environment
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE TEAM
You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content
You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community
ABOUT THE ROLE
As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?”
You will:
- Design & build high‑converting paywalls and funnels
- Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories
- Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations
- Lead conversion optimization projects for customers and prospects
- Run structured discovery with customers and prospects to understand their business model, audience, and constraints
- Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls)
- Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling
- Codify patterns into reusable assets
- Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders
- Work with Product to inform our paywall components, presets, and default templates
- Create educational content with Advocacy & Marketing
- Collaborate with Growth Advocacy and Content teams to turn your project learnings into:
- Example paywalls and funnel templates
- Blog posts, guides, and best‑practice documentation
- Webinars, live reviews, and conference talks or workshops
- Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX
- Champion monetization UX best practices
- Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations
- Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows
ABOUT YOU
You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios
You have:
- Deep hands‑on experience with paywalls & funnels
- 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits)
- Experience either:
- At a mobile app studio / product team owning monetization UX, or
- At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps
- Strong conversion & experimentation mindset
- Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV)
- Experience using analytics and experimentation tools to interpret results and iterate quickly
- Ability to balance conversion gains with long‑term user trust and platform guidelines
- Mobile‑first product design skills
- Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows)
- Strong UX writing instincts for concise, value‑focused copy and pricing messaging
- Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations
- Customer‑facing communication skills
- Confidence leading workshops, design reviews, and strategy sessions with customers and prospects
- Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers)
- Great written communication for async collaboration in a remote team
- Values & ways of working
- You’re energized by our mission to help developers make more money
- You work iteratively and ship value quickly rather than waiting for perfection
- You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them
- You’re comfortable working in a fully remote, distributed team and collaborating across time zones
In your first month, you’ll:
- Learn RevenueCat’s products, especially paywalls, experiments, and analytics
- Join customer calls to understand our process and common challenges
- Audit a handful of existing customer paywalls and funnels and build your first recommendations
Within 3 months, you’ll:
- Own several customer projects end‑to‑end, from discovery through experiment analysis
- Ship multiple paywall and funnel variations using RevenueCat’s builders
- Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment)
Within 6 months, you’ll:
- Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization
- Maintain and evolve an internal “playbook” of best practices and tested patterns
- Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers
Within 12 months, you’ll:
- Have materially improved conversion for a portfolio of customer apps, with clear before/after stories
- Help define our strategy for paywall templates and monetization UX guidance at scale
- Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
Airship is looking for an Information Security Architect to own the design and evolution of our security architecture across cloud infrastructure, applications, and the CI/CD pipeline. You'll be Airship's technical authority on secure-by-design systems, partnering with Engineering, Platform, and Product teams to embed security into every phase of the development lifecycle.
This is a hands-on architecture role. You'll conduct threat modeling, perform architecture reviews, define security standards and reference architectures, and drive secure design patterns across Airship's GCP-based environment. You'll also evaluate emerging technologies, including AI and generative AI platforms, to identify security risks and define secure adoption patterns.
Why This Role
Depth over breadth.
You'll focus on what matters most: securing Airship's cloud infrastructure and CI/CD pipelines, conducting threat modeling, and shaping architecture decisions
GCP at the core.
Airship runs on Google Cloud Platform. You'll work deeply with GCP-native security capabilities, defining guardrails, segmentation patterns, logging standards, and workload protection across the platform
Secure the pipeline, secure the product.
CI/CD pipeline security is a primary focus. You'll design and implement controls that protect the software delivery lifecycle from code commit through production deployment
AI-forward security.
You'll evaluate and secure AI and GenAI platforms, define usage patterns for AI-assisted development tools, and help establish security architecture for Airship's AI-enabled features
Fully remote, flexible culture.
Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day
Room to grow.
This role is a path toward senior security architecture, security leadership, or deeper cloud security specialization
What You'll Do*
Design, develop, and maintain Airship's security architecture, including reference architectures, secure design patterns, and technical security standards
Perform security architecture reviews for enterprise applications, cloud platforms, infrastructure services, and technology integrations, ensuring alignment with security standards and risk posture
Conduct threat modeling and technical risk assessments to identify security gaps and recommend mitigation strategies
Define and implement cloud security guardrails, network segmentation patterns, logging standards, and access control models across Airship's GCP environment
Partner with Engineering and DevOps teams to integrate security controls into the CI/CD pipeline, including secure build processes, container security, Infrastructure-as-Code (IaC) security, secrets management, and software supply chain integrity
Evaluate proposed architecture and design changes from engineering teams, analyze their security impact, and make recommendations
Assess emerging technologies (including AI platforms, generative AI tools, and AI-assisted development technologies) to identify security risks and define secure usage patterns
Develop security guidance for API security, application authentication (SAML, OAuth2), encryption, and identity and access management
Research security trends, emerging attack methods, and new classes of vulnerabilities to proactively reduce the risk of breach
Leverage AI-enabled tools and automation to improve security analysis, architecture review workflows, and threat detection
Partner with security tooling teams to evaluate enterprise security tools for architectural fit, integration models, and long-term scalability
Participate in the Security on-call rotation and respond to incidents
Provide technical security guidance for complex customer inquiries that require deep architectural expertise
Mentor colleagues across the organization on secure design principles and security best practices
*Duties described are not a comprehensive list. Additional tasks may be assigned from time to time, and responsibilities may be amended at any time at the sole discretion of the Employer.
What We're Looking For
8+ years of experience in information security, security architecture, cloud security engineering, or a related technical discipline
Deep expertise in Google Cloud Platform (GCP) security, including native security capabilities, cloud architecture patterns, and workload protection
Hands-on experience securing CI/CD pipelines, including container security, IaC security, secrets management, and DevSecOps practices
Experience conducting threat modeling for complex, distributed systems using standard methodologies
Experience performing security architecture and design reviews for cloud-native applications and infrastructure
Proficiency in at least one scripting language (e.g., Python, Java, Bash/shell)
Working knowledge of network security concepts, including segmentation, Zero Trust principles, firewalls, and access control models
Working knowledge of identity and access management concepts, including SSO, MFA, federation, and least-privilege access
Strong understanding of application security, including OWASP, API security, secure SDLC practices, and authentication protocols (SAML, OAuth2)
Working knowledge of how to protect and administer macOS, Linux, and Windows systems
Ability to translate security requirements into practical, scalable technical solutions
Strong written and verbal communication skills, with a talent for explaining complex security concepts to both technical and non-technical audiences
Experience experimenting with AI tools in your personal or professional life
We'd Be Delighted If You Also Have
One or more industry certifications (e.g., CISSP, CCSP, Google Cloud Professional Security Engineer, OSCP, GIAC certifications)
Experience with enterprise security technologies such as Splunk, CrowdStrike, Rapid7, Vanta, Okta, and DLP solutions
Familiarity with AI security concepts, secure AI platform adoption, and AI risk frameworks (e.g., NIST AI RMF, ISO 42001)
Experience developing security reference architectures, design patterns, and technical standards documentation
Experience with Kubernetes security, container orchestration, and cloud-native security tooling (CSPM, CWPP)
Knowledge of data security practices including encryption, data classification, DLP, and key management
Experience evaluating third-party technologies and conducting technical security assessments for vendor platforms
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 10%
travel based on business needs or as requested by your manager.
Compensation
Starting Pay Range:
$130,000-$160,000 USD per year
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is looking for an experienced Senior Data Scientist to lead advanced optimisation projects and champion the development of robust, sustainable ML architectures. You will be responsible for the enhancing payment flow through data and ML services, advancing the complex problem of multi-objective optimisation. You will work closely with other Senior and Staff Data Scientists to shape the architecture of our decisioning systems.
KEY RESPONSIBILITIES
- Lead projects and architecture design for multi-objective optimisation and scalable models.
- Create custom loss functions, evaluation, and tuning frameworks that reflect complex business problems.
- Collaborate with product stakeholders to align technical strategy with business goals and resolve blockers across the team.
- Apply efficient data transformations using distributed computing (e.g., Spark, Dask) and ensure robust test coverage for production systems.
- Mentor junior team members and utilise model explainability methods to drive feature performance improvements.
ABOUT YOU
- 5+ years of experience in designing, building and maintaining machine learning models to solve complex, large-scale business problems.
- Deep understanding of frequentist and Bayesian statistics, plus supervised and unsupervised modelling techniques.
- Proven experience modelling complex interactions (e.g., cluster or network effects).
- Expertise in model explainability to tune feature engineering and understand feature interactions.
- Ability to write high-quality, production-grade Python code and collaborate effectively with non-technical stakeholders.
- Proficient in leveraging LLMs for coding support and process optimisation to maximise personal and team productivity.
- Adept at tuning technical communication for broad audiences.
- Proven ability to build trusting relationships with product stakeholders and deeply understand business models.
NICE TO HAVE
- Experience with distributed general-purpose cluster-computing.
- Proven experience designing and deploying recommender systems, contextual bandits, or network intelligence applications.
- Experience in fintech, payments or similar domains.
- Experience with Docker, AWS/GCP, and modern ML deployment practices.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 WHY JOIN CARE OPS IN 2026? 🚀
You might look at Alan’s Care team today—managing high volumes seamlessly, supported by strong partners, and automating 50 of conversations—and ask: "It works, so why join now?"
Yet, the most exciting part is still ahead. We are at a turning point as we prepare to support millions of members and push to set the standards in the industry.
Here is why this is the moment to join.
- People: This is the opportunity to join a team with incredibly high talent density, operating with distributed ownership—empowered Crew Leads, strong deputies, and Guillaume Poirier https://www.linkedin.com/in/guillaume-p-34602923/ as Care Ops Lead. It is a proven engine for creating talent and fueling internal mobility.
- Processes: We absorb high volumes without glitches (including Ministry of Finance in France) and collaborate smoothly with Product and Sales. We trust and work hand-in-hand with solid external partners in France and Spain.
- Innovation: We are one of the few companies in the world claiming to automate 40% of member conversations as of the end of 2025 (a true market benchmark).
We're building an organization capable of serving 3 million members with a lean team. To get there, we need people who can build scalable systems (analytical and operational) that make this possible.
What this means for the role you're joining:
- Our operations are getting smarter, and our analytics need to keep up: We don't just need dashboards. We need to understand what drives performance, spot problems early, and help teams decide faster. You'll build this.
- Our planning is getting more complex: More countries, more automation, more partner teams. We need better models to know how many people we need, where, and when.
- Our tools need to scale: What works with manual effort today won't work at 3x the volume. You'll build AI-powered tools and workflows that make operations smoother across the board.
Recognition: We are building something unique, yet we are not yet known externally as the reference for Care operations.
⭐ THE CARE OPS ROLE ⭐
The Care Ops team supports the Care Community globally (France, Belgium, Spain, Canada) by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan. Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience.
We are looking for a Care Ops who loves numbers, builds tools, and wants to have a real impact on how we run operations at scale.
You'll join a team of 10 and work across the full spectrum of our operations: understanding what drives our performance, building the tools and models that help us make better decisions, and collaborating daily with Data, Engineering, Product, and Care teams.
One week you'll be deep in a staffing model, the next you'll be building an AI-powered reporting tool, the next you'll be presenting a performance deep dive to Crew Leads.
Some of our missions include:
1/ Performance analytics and operational insights
- Build and improve dashboards and reports that help teams understand what's happening and why. Not just track numbers — explain them.
- Conduct deep dives into operational performance (response times, resolution quality, contact drivers) and deliver concrete recommendations.
- Help define and maintain our key metrics across countries: what do we measure, where does the data live, how do we make it reliable.
- Work closely with our Data team and Care Crew Leads to turn data into decisions.
2/ Planning, forecasting, and resource optimization
- Help build and improve our staffing models: how many people do we need, when, and where? How does automation change the equation?
- Contribute to simplifying our planning tools and processes
- Work with our external partners on capacity planning and delivery tracking.
- Challenge how we do things today.
3/ Tooling and AI
- Build and improve operational tools using AI and no-code solutions (Dust, Claude, automation platforms). You'll probably build half your tools with AI.
- Identify where current processes don't scale and propose solutions — sometimes a simple script, sometimes a product need.
- Collaborate with Product and Engineering crews to push efficiency needs into the roadmap.
⭐ JOIN THE CARE TEAM! ⭐️
You will excel as a Care Ops if you:
- Communicate clearly in English and French, written and verbal. You'll work with many teams and clarity matters.
- Think in numbers. You're comfortable with data, spreadsheets, and ideally SQL. You build models, not just read dashboards.
- Have a performance mindset. You want to understand why a metric moves. You look for root causes and push for action.
- Are curious about AI and tooling. You use AI tools in your daily work and see them as building blocks. You're excited to learn and experiment.
- Get your hands dirty. You dig into the details, fix what's broken, and don't wait for someone else to do it.
- Have 2-5 years of experience in operations, analytics, consulting, or a similar role — ideally in a tech or startup environment.
- Have an organized and structured mindset.
- Can work independently in a fast-paced environment.
Our ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company. If this sounds like you, then you might just be the Care Ops we're looking for.
We value diversity and encourage individuals from varied experiences and backgrounds to apply. Join our Care team and contribute to our mission of delivering an exceptional user experience.
For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Los Angeles, United States
Workplace: onsite
About Xsolla
Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.
The Capital Markets Group
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking an
Analyst, Capital Markets Intelligence and CRM
to operate the information layer that the entire Capital Markets Group runs on: producing the daily market intelligence that directs senior coverage attention, building and maintaining the institutional relationship data that every mandate draws on, tracking the global events landscape that drives origination, and preparing the briefing materials that put senior coverage into every meeting fully prepared.
The corporate title for this seat is Analyst, with no direct reports. The seat offers unusual breadth for the level: direct exposure to fund formation, private placements, and credit and distressed situations across gaming and interactive entertainment, daily interaction with the group's senior leadership, and a defined development path toward coverage or capital formation responsibility.
The Analyst, Capital Markets Intelligence and CRM will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Vice President, Investor Relations and Capital Formation. Travel is limited to up to 10 percent, primarily for priority industry events. This is a full time position.
How to Apply
Interested candidates should apply via the application button below, together with a resume and a short note on relevant experience. The Xsolla Talent Acquisition team will follow up on qualifying applications.
Role Overview
As Analyst, Capital Markets Intelligence and CRM, you will run the information systems that the entire Capital Markets Group depends on: the daily intelligence product, the institutional relationship database, the events calendar, and the meeting preparation that keeps senior coverage armed for every conversation. The role suits a candidate who wants the analytical rigor of an investment banking seat combined with real ownership of a system they run themselves.
Key Responsibilities
Market Intelligence
Produce the daily digest. Produce the daily capital markets intelligence digests and the Friday weekly rollup, applying the group's prioritization rubric and tiered output formats for individual, team and executive audiences, and operate the reader feedback loop that tunes the product over time.
Monitor global sources. Monitor the defined multilingual source set with translation tooling and flag regionally significant items to the Americas, MENA and APAC coverage heads.
Track special situations. Track the distressed and special situations landscape across gaming and interactive entertainment, and prepare screening one pagers on qualifying situations for review at the weekly pipeline call.
Relationship Data Operations
Build institutional records. Build institutional records in the firm's relationship platform, sourcing from public materials, licensed data providers and event lists, with enrichment, deduplication and tiering support to the group's data standards.
Operate the staging workflow. Operate the prospect staging and promotion workflow, ensuring nothing enters the production database without review, and support the quarterly tiering refresh.
Maintain the audit trail. Maintain the audit trail on data provenance and consent context consistent with the firm's data handling standard.
Coverage Support
Prepare meeting briefs. Prepare meeting briefs for every Tier 1 interaction at least 24 hours in advance, including institution profile, relationship history, live items and suggested talking points; log outcomes and next actions in the platform after each meeting.
Support materials preparation. Support materials preparation for investor meetings, roadshows and transaction processes under the direction of the VP and coverage heads.
Events and Convening
Maintain the events calendar. Maintain the global events calendar across credit, private capital, SPAC, venture, family office and sovereign conferences, with rolling 30, 60 and 90 day action lists and attendance recommendations.
Run event follow up. Run event follow up operations, capturing who the team met, promoting qualified contacts into the platform and tracking post event actions to completion.
Candidate Profile
Experience
1 to 3 years of experience in investment banking, equity or credit research, management consulting, or a data intensive operations seat at a financial institution; exceptional final year candidates and recent graduates with relevant internships will be considered.
Working knowledge of the gaming and interactive entertainment ecosystems is a plus, as is exposure to data providers such as Preqin, PitchBook or Bloomberg.
Domain Expertise
Excellent research and business writing skills, with the ability to compress large volumes of information into decision ready summaries.
Familiarity with Salesforce administration concepts, SQL, or automation tooling used to build workflows is preferred.
Skills and Competencies
Strong working proficiency in Excel and demonstrated comfort operating CRM or comparable structured data systems, with accountability for data quality.
Meticulous attention to detail, high throughput, and the judgment to distinguish signal from noise under time pressure.
Discretion with confidential information and a high degree of ethics and integrity.
Professional working proficiency in one or more of Mandarin, Japanese, Korean, Arabic, Portuguese or Spanish is preferred.
Education and Credentials
A bachelor's degree is required.
The SIE examination, passed or scheduled, is preferred; Xsolla sponsors relevant professional examinations and designations as part of its analyst development program.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Analyst, Capital Markets Intelligence and CRM role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, and comprehensive health, retirement, and wellbeing benefits.
Location: Worldwide
Workplace: hybrid
COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.
JOB DESCRIPTION
Responsible for the proper operation and maintenance of Engine room and other machinery equipment.
Experience in repairs and dry docking is required.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Effective English communication.
Safety culture and mindset.
Experience with multicultural working environment.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines over 10000KW output.
Experience in FRAMO and/or Steam Turbines cargo pump system is recommended.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.
- Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
- Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.
- Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.
WHAT YOU’LL BRING
- 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
- Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
- Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
- Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
- Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
- Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
- A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.
EVEN BETTER...
- Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.
- Previous 0-1 operating experience at a growth stage technology company.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Tokyo, Japan
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Partner Sales Manager to join our Japan partner team. This is a hybrid role: you will both
execute commercial partnerships
(managing existing and new partner relationships, contracts, and deal support) and
design how partners create value with us
(orchestrating Demand, Deal, Delivery, and Expansion across our partner ecosystem).
Workato's partner strategy is built on a simple idea:
we don't just manage a partner channel — we orchestrate an ecosystem.
Your job is to know which capability to bring in, from which partner, at which point in the customer journey, to create outcomes neither Workato nor the partner could create alone.
In this role, you will also be responsible to:
Partner Coverage & Commercial Execution
Own and execute a Partner Plan covering existing and new partners, with clear commercial outcomes (new logos, upsell, renewal support)
Manage our most important partnership relationships in the territory, including executive-level relationships, aligned with the territory strategy
Lead due diligence, contracting, and commercial structuring for new partnerships, coordinating internal stakeholders (Legal, Finance, Product) through the assessment process
Ecosystem Orchestration & Demand Creation
Design and run joint motions across the partner lifecycle:
co-create demand, co-sell, co-deliver, and co-expand
— not just “co-sell and co-deliver”
Distinguish and develop two complementary partner motions:
Horizontal
(execution breadth — PoC, consulting, onboarding, implementation, managed services) and
Vertical
(industry depth — e.g., manufacturing, retail, financial services, construction), matching the right motion to the right partner
Recruit new partners using an agenda-led approach: start from a customer or industry agenda, identify the capability gap, then identify the right partner archetype — not simply “more partners in a category”
Help partners build business models beyond license resale (PoC, consulting, implementation, managed services, joint demand creation), and understand the current and emerging economics available to partners
Orchestrate internal “deal pods” — coordinating AE, SE, CS, and Delivery stakeholders around partner-involved opportunities so that roles and hand-offs are clear
Market & Industry Presence
Understand the competitive landscape to ensure Workato remains a partner-of-choice, and proactively bring recommendations to executive management
Position yourself as an industry expert; build relationships with potential partners and decision-makers; represent Workato at industry events
Serve as the Japan regional expert while staying aligned with Workato's global partner framework
Maintain strong CRM/PRM hygiene, keeping partner and pipeline data accurate and current
Requirements
Qualifications / Experience / Technical Skills
3-7 years of experience in sales, indirect/channel partnerships, or equivalent direct sales experience
Minimum 2-3 years in a partnership role; experience designing joint go-to-market motions (not only managing existing relationships) is a strong plus
Strong understanding of the iPaaS, automation, or AI/Agentic platform landscape is desirable
Comfort working across both commercial execution (contracts, negotiation, deal structuring) and strategic design (identifying capability gaps, building partner hypotheses) — this role requires both
Exceptional communicator, able to connect with people at all levels internally and externally
Strong negotiation skills to navigate complex commercial discussions
A strong network of partners, industry experts, and executives built over a partnerships-focused career
Thrives under ambiguity and constant change in a high-growth environment
このポジションについて
日本のパートナーチームに加わっていただく、優れたパートナー・セールス・マネージャーを募集しています。これはハイブリッド型のロールで、商流の実行(既存・新規パートナーとの関係管理、契約、商談支援)と、パートナーの価値創出をどう設計するか(Demand・Deal・Delivery・Expansionにまたがるエコシステムのオーケストレーション)の両方を担っていただきます。
Workatoのパートナー戦略の考え方はシンプルです。パートナーチャネルを管理するのではなく、エコシステムをオーケストレーションします。あなたの役割は、顧客が変革を進めていく過程で、どの能力を、どのパートナーから、どのタイミングで持ち込めば、Workato単独でもパートナー単独でも作れない成果を生み出せるかを見極めることです。
主な業務内容
パートナー・カバレッジと商流実行
既存・新規パートナーを対象としたパートナープランを策定・実行し、新規顧客・アップセル・更新支援といった明確な商業成果を出す
地域内の最も重要なパートナー関係を管理し、経営層との関係構築を含め、地域戦略に沿った戦略的施策を実行する
新規パートナーシップのデューデリジェンス・契約・商流設計をリードし、社内関係者(法務・財務・プロダクト)と連携して評価プロセスを進める
エコシステム・オーケストレーションと需要創出
パートナーライフサイクル全体にわたる共同モーションを設計・実行する。「co-sell・co-delivery」だけでなく、需要を共に創る(co-create demand)・共に売る(co-sell)・共に届ける(co-deliver)・共に拡張する(co-expand)までを対象とする
補完し合う2つのパートナーモーションを区別して育てる。
Horizontal
(実行の幅:PoC・コンサルティング・オンボーディング・実装・マネージドサービス)と
Vertical
(業界の深さ:例えば製造・リテール・金融・建設)を分け、パートナーごとに適切なモーションを見極める
新規パートナーの開拓は、アジェンダ起点で行う。顧客・業界のアジェンダから入り、不足している能力を特定し、その上で適切なパートナーアーキタイプを選ぶ。「カテゴリの穴埋めのためにパートナーを増やす」という発想はとらない
パートナーがライセンスリセールに留まらないビジネスモデル(PoC・コンサルティング・実装・マネージドサービス・共同需要創出)を構築できるよう支援し、現在および今後広がりうるパートナー経済性を理解する
社内の「Deal Pod」をオーケストレーションする。パートナーが関与する商談において、AE・SE・CS・デリバリーパートナーを適切に連携させ、役割と引き継ぎを明確にする
市場・業界におけるプレゼンス
競合環境を理解し、Workatoが「選ばれるパートナー」であり続けるよう、経営陣に具体的な提案を行う
業界の専門家としての立ち位置を確立し、潜在的パートナーや意思決定者との関係を構築し、業界イベントでWorkatoを代表する
Workatoのグローバルなパートナーフレームワークとの整合を保ちながら、日本地域の専門家としての役割を果たす
CRM・PRMツールを適切に運用し、パートナー・パイプライン情報を正確かつ最新の状態に保つ
応募資格・経験・スキル
営業・間接営業・チャネルパートナーシップの分野での実務経験3〜7年、または同等の直販営業経験
パートナーシップ関連の職務経験2〜3年以上。既存関係の管理だけでなく、共同GTMモーションの設計経験があれば強みになる
iPaaS・自動化、あるいはAI/Agenticプラットフォーム領域への理解があることが望ましい
商流の実行(契約・交渉・商流設計)と、戦略的な設計(能力ギャップの特定・パートナー仮説の構築)の両方に抵抗がないこと。このロールには両方が求められる
高いコミュニケーション能力を持ち、社内外のあらゆるレベルの関係者と関係構築ができる
複雑な商談をリードできる優れた交渉力
パートナー・業界専門家・経営層との、パートナーシップ経験に基づく強いネットワーク
変化の激しい高成長環境における曖昧さの中でも力を発揮できる
(REQ ID: 2889)
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Risk & Analytics Team
The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability.
Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks.
We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently.
One Role, Multiple Teams
We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Point of Sale (POS):
Optimize merchant and checkout performance to improve conversion, approvals, and unit economics across the purchase funnel.
Direct to Consumer (DTC) / Card:
Drive engagement, repeat usage, and lifecycle health across Affirm's app, web, and card experiences.
Fraud:
Prevent and reduce fraud losses across the customer journey while maintaining a frictionless user experience.
Core Analytics:
Build the quantitative research, performance monitoring, and scalable data foundations that enable fast, economically sound decisions.
Servicing:
Enhance the post-origination customer experience by analyzing repayment behavior, collections strategies, and operational efficiency.
International Expansion:
Build the measurement and decision foundations needed to sustainably launch and scale Affirm in new global markets.
About the Role
As a Senior Analyst in Affirm's Risk & Analytics organization, you will join one of several analytical teams working across the customer and merchant lifecycle. While the specific problems you tackle will depend on your eventual team placement, all Senior Analyst roles share a common foundation: owning complex analytical problems end to end, translating data into business strategy, and influencing decisions across technical and non-technical teams.
You will operate with autonomy to own the entire analytical lifecycle, from initial question to final business decision. You bring exceptional analytical rigor, deep domain expertise, and the ability to translate complex regulatory, economic, and machine learning insights into actionable business strategies. You thrive in ambiguity, balance growth with resilience, and are comfortable operating at both strategic and execution levels to influence stakeholders across the organization.
What You Will Do
Optimize End-to-End Strategy:
Leverage advanced data analytics to independently derive insights, develop, and optimize business, risk, or growth strategies across products and geographies.
Manage Macro & Market Trends:
Monitor portfolio performance and exogenous macroeconomic trends, proactively adjusting analytical and operational strategies to mitigate risk and balance growth.
Model & Capability Building:
Partner deeply with Engineering and Machine Learning teams to design, build, and interpret performance metrics for scalable risk, fraud, or growth models.
Cross-Functional Leadership:
Collaborate closely with Product, Legal, and Compliance teams to interpret evolving regulatory and market requirements, translating them directly into analytical policy and product design recommendations.
Oversee Frameworks & Launches:
Oversee the development and execution of analytical frameworks. Drive cross-functional discussions to ensure new product launches and market entries align with risk appetite, operational capabilities, and local regulations.
External & Strategic Alignment:
Engage with external stakeholders, including merchants, vendors, and partners, to align practices, ensure compliance, and strengthen strategic relationships.
AI Leverage & Mentorship:
Build repeatable AI-assisted workflows that compound across the team's analyses, while mentoring junior analysts on technical craft and domain nuances.
What We Look For
2–5 years of proven experience in an analytically driven role within the consumer lending, credit, or fintech industry, specifically leveraging advanced analytics to develop and optimize business strategies.
Degree in Data Science, Computer Science, Engineering, Economics, or a related quantitative field.
Advanced proficiency in SQL, Python, or other scripting languages.
Deep expertise in data mining, data visualization, and statistical modeling, with experience applying machine learning techniques to business or risk management problems.
Proven experience leading cross-functional initiatives that bridge Product, Legal, Compliance, and Engineering to align analytical strategies with business objectives.
Strong understanding of consumer lending regulations, regional market dynamics, and the broader economic landscape influencing policy and growth.
Demonstrated ability to translate complex regulatory and economic insights into actionable strategies.
Exceptional communication skills with the ability to influence senior stakeholders across technical and non-technical functions.
Pay Grade - K
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
USA base pay range (CA, WA, NY, NJ, CT) per year: $145,000 - $205,000
USA base pay range (all other U.S. states) per year: $128,000 - $188,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building the future of AI for legal professionals, and understanding our users is core to how we do that. We are looking for a seasoned strategic User Researcher to to join our research function. You are a senior individual contributor who drives high-impact research across multiple teams or a major product area. You move beyond single studies to shape problem definition, influence roadmaps, and elevate research quality through strong craft and partnership. You are comfortable with AI technologies and excited to build research and insight tooling to accelerate our workflows.
Success looks like teams meaningfully change direction based on your insights and influencing roadmap, research quality improves in the teams you support, and you are trusted as a strategic partner and moves at speed, where Harvey builds shared conviction around user truths.
This role directly reports to the Head of User Research and focuses on accelerating the quality and speed at which Harvey ships user-centered AI products. You have the opportunity to co-create tooling or identify the right capabilities to strengthen our research practice. You'll partner closely with research and design leadership, cross-functional stakeholders that keep research and insights running at peak efficiency.
It's a rare opportunity to shape how a category-defining AI company shapes its products from the ground up.
WHAT YOU'LL DO
Lead Complex Research Programs
- Own research strategy for a product area or cross-team initiative
- Design and execute end-to-end qualitative, quantitative, and mixed-methods research
- Identify patterns across studies and connect insights to product decisions
- Research how legal professionals work with Harvey and outside of the platform. Translate that into product and design recommendations.
Shape Product Thinking
- Partner closely with Product Managers and Designers to frame the right problems
- Influence roadmaps by surfacing unmet user needs, risks, and opportunities
- Push teams beyond validation toward deeper discovery
- Develop strong legal domain expertise and excited to become an expert in both the Harvey product and the legal industry
Raise the Bar on Craft
- Produce clear, compelling synthesis and storytelling
- Identify where AI reduces friction in research process and comfortable building custom scripts, integrations, or AI agents where off-the-shelf tools fall short
- Model strong research rigor, ethics, and judgment
- Ability to prototype and ship research insight tooling improvements yourself before pulling in Eng support
Operate as a Trusted Partner
- Bring rigor to ambiguous, fast-moving problem spaces where the underlying technology (and user expectations of it) shift quickly
- Influence without authority across teams
- Help partners develop stronger research instincts
WHAT YOU HAVE
- 5+ years of user research experience of digital products in fast-paced, high-growth or technically complex environments
- Bachelor’s degree in Psychology, Human-Computer Interaction, Human Factors, Cognitive Science, or a related field required. Advanced degree preferred
- Track record or portfolio of portfolio-level impact. Experience conducting and defining user research methodologies, integrating qualitative and quantitative insights into design and product strategy.
- Demonstrated ability to navigate and simplify multifaceted, ambiguous problem spaces while maintaining a high bar for execution.
- Exceptional storytelling and communication skills—capable of influencing cross-functional partners and aligning diverse perspectives.
- Experience building or customizing internal tooling (Zapier workflows, Claude skills, Notion workflows, and custom GPTs or research agents) to support insight acceleration.
- Strong design and product judgment and business acumen. Ability to engage deeply in design critiques and dedicated product area roadmap reviews to contribute insights into planning.
- A collaborative, low-ego approach that helps teams move quickly, thoughtfully, and inclusively
- Experience researching AI-powered technology products, and understand how to assess experiences and quality of conversational products.
COMPENSATION
$158,500 - $264,500
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: South Africa; Argentina; Mexico; Morocco
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a fast-growing marketing consultancy and growth partner specializing in the global medical aesthetics and regenerative medicine industry. They empower MedSpas and premium clinics across the US, UK, Australia, and beyond to scale toward high-revenue milestones through a specialized growth framework. Rather than focusing on simple lead generation, the team implements high-level positioning and conversion systems that turn high-ticket treatments—such as advanced lasers, body sculpting, and facial balancing—into predictable revenue drivers.
The company operates at the intersection of performance marketing and business strategy, offering both specialized consulting and done-for-you implementation. They are committed to moving away from volume-heavy, discount-driven tactics to focus on high-value patient acquisition and long-term retention. Joining this team means working in a results-oriented, international environment where data-driven strategies help aesthetic practices worldwide achieve sustainable, effortless growth.
Job Summary
We are seeking a high-level Performance Marketing & Creative Strategist to move beyond the "buttons" of media buying and take ownership of the entire conversion journey. In this role, you will be the diagnostic engine behind our client accounts, identifying exactly why campaigns succeed or fail and directing the creative and funnel improvements necessary to win. If you are a seasoned Meta Ads professional who understands customer psychology, data patterns, and the difference between a cheap lead and a high-quality appointment, this is your opportunity to lead strategy for a high-growth team.
Key Responsibilities
Perform deep-dive audits of Meta Ads accounts to diagnose performance bottlenecks and creative fatigue.
Develop comprehensive creative strategies and write detailed briefs for production teams, UGC creators, and editors.
Optimize lead generation funnels from the initial ad click through to the final booked appointment.
Build and manage structured testing roadmaps to ensure continuous performance improvement.
Analyze complex data sets to identify patterns in lead quality and conversion rates, moving beyond surface-level metrics like CPL.
Collaborate with internal teams to improve landing page aesthetics and conversion architecture.
Proactively create recovery plans for underperforming accounts and scale winning campaigns through data-backed recommendations.
Requirements
Proven agency experience managing multiple client accounts simultaneously.
Extensive expertise in Meta Ads specifically focused on lead generation.
A strong portfolio of results demonstrating your ability to reduce CPA and increase revenue through creative and funnel optimization.
Deep understanding of direct response marketing, customer psychology, and hook/angle frameworks.
Experience writing creative briefs and directing the production of high-converting ad assets.
Proficiency in analyzing the entire customer journey, including landing pages and backend conversion steps.
Excellent written and verbal English with the ability to articulate complex strategic shifts to stakeholders.
A data-first mindset with the ability to work independently and take full ownership of account performance.
Nice-to-Haves
Experience in the MedSpa, aesthetics, or high-ticket wellness industry.
Hands-on experience with GoHighLevel (GHL).
Experience managing high-ticket lead generation or Business Opportunity (BizOpp) funnels.
Previous leadership experience in creative strategy or growth marketing.
Benefits
🌎 Fully remote work environment
🚀 Career growth opportunities in a fast-scaling agency
🎯 Performance-based incentives
📈 Long-term stability and high-level strategic ownership
🧠 Collaborative culture with top-tier marketing talent
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Drive the market promotion and commercial adoption of RWA products through traditional financial channels.
Key Responsibilities
Engage traditional brokerages, asset managers, and similar clients; build and maintain partnerships to get RWA products into their client recommendation systems
Develop a deep understanding of traditional financial institutions' client structures, compliance requirements, and product preferences, and design targeted channel promotion plans
Plan and execute promotional activities for traditional finance audiences, including roadshows, co-branded campaigns, and institution-specific sessions
Coordinate cross-functional resources across Assets, BD, Compliance, Marketing, and regional teams to ensure channel promotion is delivered smoothly
Own the full partnership lifecycle: initial proposal discussions, execution follow-up during the partnership, and post-partnership performance review and relationship maintenance
Track key channel metrics (traffic volume, conversion rate, AUM contribution, institutional activity, etc.) and continuously optimize channel strategy
Requirements
3+ years of relevant experience; background at a traditional brokerage, bank, or asset management firm preferred
Familiar with the basic logic of traditional financial products (bonds, funds, structured products, REITs, etc.) and institutional client decision-making processes
Understanding of core RWA concepts and leading projects (e.g. Ondo, Maple, Centrifuge), and able to explain on-chain asset logic clearly to traditional finance audiences
Good English listening, speaking, reading, and writing skills; able to communicate and collaborate independently with overseas institutions and cross-regional teams
Strong execution; able to drive multiple channel projects in parallel in a fast-paced environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: New York, NY
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
We are looking for a hands-on Compliance Analyst to join our Compliance team with a primary focus on KYC and KYB onboarding operations. This is a do-er role - you will be in the queue every day reviewing applications, making risk decisions, and working directly with partners and customers to move onboarding forward without sacrificing compliance quality. You will be expected to own your work end to end, exercise sound judgment on complex cases, and contribute to building and improving the processes that support our onboarding program.
This role sits at the intersection of compliance and operations. You are not here to advise - you are here to execute, and to do it well.
What You Will Do
- Review and disposition transaction monitoring alerts and KYC/KYB onboarding applications end to end - including customer profile review, document verification, beneficial ownership analysis, sanctions and PEP screening, adverse media assessment, and transactional activity analysis
- Conduct enhanced due diligence on High Risk applicants - including source of funds and source of wealth assessment, business model review, and full beneficial ownership chain documentation
- Make well-reasoned SAR recommendations - clearly articulating why activity is or is not suspicious and documenting your analysis in a manner that is complete and defensible to a regulator
- Draft SAR narratives that meet FinCEN quality standards
- Send RFIs to customers or partners where additional information is needed to resolve an alert or application and follow through to receipt and documentation of the response
- Support periodic KYC refresh reviews on existing customers as part of the Company's ongoing due diligence program
- Contribute to onboarding and investigation policy development - if you see a gap, flag it and propose a solution
- Stay current on FinCEN advisories, FATF typologies, and emerging financial crime trends relevant to Rain's product set - including stablecoin, virtual asset, and agentic payment typologies
What You Bring
- Minimum 3 years of experience in a compliance, KYC, AML Investigations or onboarding role at a FinTech, payments company, or crypto company
- Demonstrated experience reviewing KYB applications for business entities including beneficial ownership analysis, entity structure review, and corporate document verification
- Experience with OFAC, PEP, and adverse media screening tools - comfortable making independent screening determinations and documenting your reasoning
- Demonstrated experience conducting end-to-end AML investigations and preparing SAR-quality case documentation
- Working knowledge of BSA/AML program requirements and FinCEN SAR filing rules
- Experience with transaction monitoring platforms
- Familiarity with blockchain analytics tools and on-chain transaction analysis
- Strong written communication skills
- Comfort working in a fast-paced, high-volume environment where you manage multiple applications simultaneously without losing attention to detail
- A do-er mentality - you are self-directed, take ownership of your queue, and do not wait to be told what to do next
- CAMS certification or progress toward certification is a plus
What Success Looks Like
- Applications are reviewed thoroughly, dispositioned accurately, and documented completely - every time
- Your SLA compliance rate is consistently above 95%
- Escalations are well-supported - when you escalate, the reviewer has everything they need to make a decision without coming back to you for more information
- You are identifying process gaps and bringing solutions, not just flagging problems
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
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УдалённоseniorYou’re comfortable working in a fully remote, distributed team and collaborating across time zones; APAC; EMEA
УдалённоRemote - U.S.; Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones