Location: New York; San Francisco; Washington, DC; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere is built on a simple advantage: AI that actually deploys at production-scale. With enterprise-ready products, a CEO who co-authored the Transformer Paper that launched modern AI, and the newly combined strength of Aleph Alpha, we’re becoming the transatlantic leader in sovereign AI for enterprises and governments. A company with this much momentum needs a storytelling engine to match, and this role is part of the team building it.
Reporting to the Director of Corporate Communication, the Enterprise B2B Communications Manager will earn the attention and trust of business audiences by showing, through real customer stories, how organizations use Cohere to change the way they work, serve their customers, and create value. You’ll translate Cohere’s global priorities into stories that resonate with what customers and partners care about, pairing sharp strategy with consistently strong execution.
You’ll partner closely with GTM, marketing, product, legal, government affairs, and sales to make it happen.
Key Responsibilities
As the Enterprise B2B Communications Manager, you will:
- Execute an enterprise B2B communications strategy that translates company-wide priorities into a program with clear audiences, narratives and outcomes for global customers and partners.
- Establish relationships with communications teams at partner and customer companies
- Lead campaigns across earned and owned channels that deepen understanding of Cohere’s technology, build trust, and demonstrate business value
- Create a robust library of customer, partner and ecosystem stories and testimonials that show real impact across markets and priority industries.
- Shape narratives and messaging that turn complex technology and product developments into clear, compelling stories for business audiences
- Lead communications for launches, executive moments and tentpole events, ensuring strong coordination across teams.
- Cultivate trusted relationships with leading business, technology, trade, and new media
- Advise and prepare senior spokespeople for media, speaking and stakeholder opportunities, including briefing materials and talking points
- Partner closely with regional and global teams to set clear ways of working, share insight and make sure local perspectives shape overall strategy.
- Spot emerging opportunities and reputational risks early, offering sound counsel and helping the team respond quickly and confidently.
- Manage agency partners, holding a high bar for strategic thinking, creativity and execution.
- Support an ambitious, collaborative and low-ego culture where people are comfortable being flexible and scrappy.
Qualifications
- 8+ years of experience in communications, ideally in AI, enterprise software, or developer‑focused environments
- Are experienced in collaborating with external customers, strategic partners, and senior executives.
- Have a track record of securing impactful coverage across business, technology, trade, and industry media.
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоNew York; San Francisco; Washington, DC; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: Lincoln, NE; Omaha, NE
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Welcome to Olsson's Energy Environmental team, where innovation meets sustainability. Our team of scientists and biologists supports the continued growth of our Energy Market and helps our clients expand energy infrastructure to meet the country's growing demand. We are seeking an Assistant Scientist to be dedicated to a transmission line project in central to western Nebraska for the duration of construction, an anticipated commitment of 18 to 24 months after which the role will become position that combines in-office reporting and a variety of field work. In this role, you will serve as the on-the-ground environmental presence for the project, helping ensure construction activities stay in compliance with permit conditions, environmental commitments, and regulatory requirements. You will work closely with contractors, construction managers, and Olsson project staff, and you will have mentorship and support from experienced scientists and project managers throughout the assignment. This is a great opportunity to build hands-on field and regulatory compliance experience on a major infrastructure project.
Primary Responsibilities:
Serve as the dedicated environmental monitor for transmission line construction, conducting regular site inspections to verify work is performed in accordance with permit conditions, environmental commitments, and project plans.
Monitor construction activities in and near wetlands, streams, and other aquatic resources to confirm that avoidance and minimization measures, work area limits, and Clean Water Act (Section 404 and 401) permit conditions are followed.
Conduct stormwater and erosion and sediment control (SWPPP/ESC) oversight audits reviewing routine inspection documentation and documenting corrective actions.
Support compliance with wildlife and habitat requirements, which may include nesting bird, threatened and endangered species, and seasonal restriction monitoring.
Monitor for inadvertent discoveries and implement project protocols, coordinating with Olsson project staff and the client as needed.
Prepare daily and weekly field reports, photo logs, and compliance summaries, and process and QA/QC field data using GIS and mobile data collection platforms.
Communicate clearly and professionally with contractors, construction managers, inspectors, and client representatives, and escalate compliance issues to the Olsson project manager promptly.
Support contractor environmental awareness training and the review of work plans, access routes, and work area boundaries ahead of construction.
Support post-construction restoration and revegetation monitoring and contribute to closeout documentation and reporting.
Work primarily in the field in all weather conditions and at multiple, changing work locations along the transmission line corridor. Overnight travel or temporary relocation may be needed, and a flexible schedule is required to match construction activity
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Bachelor's degree in Biology, Environmental Science, Natural Resources, Ecology, or a related field.
Ability and willingness to commit to the project for the anticipated 18 to 24 month construction duration. Schedule will include 10 weeks onsite, 2 weeks back in the office every quarter. Per diem and quarterly bonus will be given.
1+ years of relevant experience in environmental consulting, natural resources, or field biology. Construction monitoring or compliance inspection experience is preferred.
Stormwater construction compliance inspections is preferred.
Strong communication skills, both written and verbal, with the confidence to work directly with contractors and construction crews and to communicate compliance concerns clearly and professionally.
Strong attention to detail and organizational skills, including accurate field documentation and timely reporting.
Excellent interpersonal and problem-solving skills, and the ability to work independently in the field while staying connected with the broader project team.
Interest in and enthusiasm for outdoor fieldwork in all weather conditions, including the ability to walk long distances over uneven terrain and work in remote areas.
Preferred:
Experience with stormwater compliance (SWPPP/ESC inspections), threatened and endangered species surveys, or avian surveys.
Familiarity with linear utility or transmission line construction and typical construction sequencing.
Proficiency with ArcGIS Pro, Field Maps, Collector, or similar tools.
Completion of OSHA 10 or other construction safety training, or willingness to complete it.
Working knowledge of wetland and stream identification and Clean Water Act permit requirements (Section 404 and 401).
Ability to identify native and invasive grassland, wetland, and riparian plant species of the Great Plains and Midwest.
Valid driver's license and willingness to travel for fieldwork.
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Financial Planning & Analysis team is looking for a finance professional to advance Duolingo’s mission by delivering financial insights and driving high-impact decisions across the business. You will work closely with our FP&A Director and teams including Growth, Monetization, and Data Science to inform decisions that support Duolingo’s continued growth and profitability.
You’ll become an expert on Duolingo’s monetization engine—including how user and subscriber growth translates into revenue at more than $1 billion scale. This role is based in our New York City office on a hybrid schedule.
🧠 You will...
Develop and maintain financial models that support forecasting, earnings calls, strategic planning, and budgeting.
Translate complex financial analysis into clear, actionable insights for our partners and executives.
Recommend and own workstreams that shape decisions across Duolingo.
Analyze how product experiments, pricing, packaging, and new initiatives could affect Duolingo’s financial performance.
Contribute to high-profile materials for our Board of Directors, earnings calls, and senior executives.
✅ You have...
Experience in investment banking, private or public equity investing, or strategic finance/FP&A at a high-growth technology company.
Advanced financial modeling skills and experience designing and owning analytical models that improve business decisions.
A strong 80/20 mindset, with the ability to identify the core problem, focus on the insights that matter most, and prioritize the steps needed to solve it.
Sound judgment, with the ability to make well-reasoned decisions in ambiguous situations and establish a clear path forward.
Structured thinking, a strong command of the details, and the ability to turn complex analysis into compelling, decision-focused narratives.
Clear written and verbal communication skills, including experience presenting financial insights to cross-functional partners and senior leaders.
A track record of owning projects, managing competing priorities, and delivering high-quality work on time.
Proficiency in Microsoft Excel or Google Sheets.
⭐ Exceptional candidates will have...
Experience with consumer technology, subscription, or digital product business models.
Experience analyzing monetization, subscriber growth, or revenue drivers at scale.
Experience supporting quarterly earnings or preparing materials for a public-company board or senior executives.
Experience using AI tools to speed up analysis, improve financial models, and make everyday workflows more effective.
An impressive Duolingo streak!
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$154,700
—
$209,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Columbus Humanities Arts & Technology Academy
About the Team
ACCEL Schools is seeking an 1:1 Instructional Aide at Columbus Humanities Arts & Technology Academy in Columbus, Ohio.
Be part of the difference at Columbus Humanities Arts & Technology Academy. Serving K-8th grade students throughout North Columbus, Columbus Humanities Arts & Technology Academy (CHATA) is an award-winning public charter school scoring in the Top 25% of Ohio charter schools. CHATA’s global learning community represents 40 ethnicities and celebrates cultures through World Language instruction, class projects, and school-wide activities. The school’s Humanities and Arts focus is interwoven through all subject areas. Columbus Humanities Arts & Technology Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.
About the Opportunity:
The Instructional Aide assists the Teacher with classroom activities and helps to promote positive student behaviors in both academics and extra-curricular activities. The Instructional Aide provides oversight to ensure student safety and a positive school climate. The Instructional Aide assists the School Leader and Teachers by administering the assigned duties in conformity with the philosophy and policies of ACCEL Schools, the assigned school, the school’s governing board, the State Board of Education, and all applicable laws.
Duties:
Supports lessons taught by the teacher to individual students or groups of students and follows instructional plans as assigned by the Teacher or School Leader
Helps plan classroom activities as directed by the Teacher and supports the Teacher in all student and parent relations
Assists with school activities, including, but not limited to, parent-faculty nights, faculty meetings, assemblies, commencement exercises, fundraiser, chaperoning student activities, providing guidance for students, participating on faculty committees, etc.
Performs clerical duties, including, but not limited to, grading papers and making copies
Assists the Teacher in the use of classroom technology
Helps maintain the cleanliness of the classroom, lunchroom and other school areas
Understands, accepts, abides by, and implements the school’s philosophy and mission statement in all school activities
Other duties as assigned, including, but not limited to, field trips, morning duty, dismissal duty, and lunch duty
Performance Expectations:
Works cooperatively with the Teacher and others
Acts in accordance with directives from the Administrator (or designee) and teacher
Contributes to a positive climate and culture by exhibiting high professional standard
About You:
Associate degree, two years of college coursework, or the passage of the Paraprofessional’s Exam
Proficiency in MS Office
Successful completion of BCI/FBI check
Ability to meet educational standards as applicable
Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently
Understanding and ability to manage confidential information
High quality written and verbal communication skills
Physical ability to lift 25-40 lbs.
Experience in a school or social services setting is a plus
About Us
“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder
ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
We offer the following benefits:
Compensation
The starting hourly rate for this position is $16.50/hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at
Early Learning Academies
locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
- Building relationships and leading commercial negotiations with key providers; - Managing the full partnership cycle, from contract signing to technical and legal implementation;
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services.
Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games.
As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users.
This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development.
Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator.
Responsibilities
Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams
Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement
Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery
Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale
Identify recurring user and support pain points and engineer solutions that address their underlying causes
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints
Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs
Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff
Evaluate new technologies and determine where they can improve the employee and developer technology experience
Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams
Maintain clear and useful documentation of systems, standards, architecture, runbooks, and processes
Required Skills
Strong experience engineering and operating endpoint management solutions in a large enterprise environment
Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies
Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management
Experience managing macOS endpoints using enterprise device-management technologies
Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions
Experience with enterprise software packaging, deployment, patching, and application lifecycle management
Experience designing and enforcing endpoint configuration and compliance policies
Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies
Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers
Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access
Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance
Experience independently leading complex technical projects involving multiple teams and stakeholders
Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements
Ability to evaluate technical decisions from both an engineering and end-user perspective
Ability to mentor other engineers and help establish technical standards and best practices
Strong written and verbal communication skills
Bachelor's degree or equivalent
Nice-to-Have Skills
Experience with Jamf Pro or other enterprise Apple management platforms
Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management
Experience with Windows Autopilot and modern Windows provisioning
Experience managing developer workstations or other high-performance/specialized endpoint environments
Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment
Experience with endpoint analytics, digital employee experience (DEX), or observability platforms
Experience with application virtualization, VDI, or remote workstation technologies
Experience with privileged access and endpoint privilege management
Experience with PKI, certificate deployment, and certificate lifecycle management
Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems
Experience with infrastructure-as-code, configuration management, or CI/CD practices
Experience designing technology solutions for distributed, hybrid, or globally located teams
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$155,900
—
$233,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Vancouver, British Columbia, Canada
Position Title:
Senior QA Analyst
Studio/Department:
Singularity 6
Employee Type:
Full-Time
Location
:
Remote (within BC, Canada)
Salary Range:
70,000 to 80,000 CAD
We’re seeking a Senior QA Analyst to act as a quality leader on the Palia Gameplay team. You’ll drive quality activities and practices, design and implement process improvements, craft test suites from scratch, and help to ensure that our teams hit a high quality bar for Palia. As a member of the Gameplay team, you'll help the team bring the world of Palia to life through the creation and implementation of housing, maps, and other core systems that players experience every day.
What You’ll Do
Drive our quality strategy & practices as an embedded member of our development team(s)
Craft test plans and test cases from project documentation and hands on investigation
Test games & software while holding the player perspective in mind
Help drive the dev team towards our quality bar in a collaborative manner
Strategize with developers on how to build quality into our development practices
Highlight risks and clearly communicate with the team on the state of quality
Contribute innovative ideas and solutions to the game
Contribute to team process and culture, helping evolve best practices in planning, testing, code review, documentation, and communication.
Who You Are
Established Expertise: Proven track record as a QA Analyst or Tester, demonstrating a deep understanding of quality assurance methodologies and the software development lifecycle.
Studio Integration: Substantial experience working directly within internal game development teams, collaborating closely with engineers, artists, and designers.
Live Operations: Direct experience navigating the unique challenges of a Live Service environment, including rapid deployment cycles and real-time player feedback loops.
Effective Communication: Skilled at translating complex technical or systemic concepts into clear, actionable documentation and verbal briefings for diverse audiences.
Mission-Driven: Deeply invested in the craft of game development and motivated by the goal of delivering high-quality, player-centric experiences.
Deep Product Empathy: Maintains a strong, current understanding of gaming trends and player expectations through active engagement with the medium.
Nice to Have
Background in cozy, community sim, or multiplayer games.
Familiarity with Unreal Engine
API testing experience
ISTQB Certified Tester Expert Level (CTEL) or equivalent certifications
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: Remote
Workplace: Remote
ABOUT THE ROLE
Wistia helps businesses grow with video, from hosting and a player built for marketing to analytics, webinars, and AI tools that make video easier to create and share.
We're hiring a Staff Product Design Lead for Hosting, Wistia's core product. Whether a video is uploaded, recorded in a webinar, or made with our AI creation tools, it's hosted in Wistia for everything that comes after. The hosting team oversees these interconnected customer needs from end-to-end:
- Organize their library, so the right video is easy to find, manage, and control access to
- Publish it through our player, embeds, and pages that bring video to their websites and audiences
- Analyze how it performs, so they know what's working and what to do next
Nearly every Wistia customer relies on Hosting. As we expand into webinars, video creation, and agentic workflows, it remains the foundation of our Video Platform.
You'll be the design lead for Hosting and report to our VP of Product Design, working closely with Hosting's product and engineering leads to set strategy and decide what we build. You'll also stay hands-on, owning key projects yourself and contributing directly in code alongside your engineering partners on a small, senior, AI-native team. This is a leading individual contributor role with a high degree of autonomy and strategic influence.
WHAT YOU'LL DO
- Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor.
- Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't).
- Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly.
- Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most.
- Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs.
WHAT YOU'LL BRING
- 8+ years of product design experience, ideally with experience on B2B or SaaS products
- A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on.
- Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects
- Strong systems thinking, so you can break large, tangled problems into clear, shippable steps
- Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review.
- Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand
- Excellent interaction and visual craft, and clear written communication
NICE TO HAVE
- Experience with video hosting, media, or digital asset management products
- Design system or other frontend contributions in code
- Analytics or data visualization products
- Experience with overseeing multiple project or product areas simultaneously
IS THIS ROLE FOR YOU?
You'll probably love it here if:
- You want real ownership of the product at the foundation of Wistia, and influence over choosing which problems to solve, not just defining the solutions.
- You enjoy leading both the big picture and the details of your craft/hands-on work.
- You're excited to design and adapt with AI tools in your primary toolkit workflow (Claude Design, coding agents), and for a product where people and AI agents work side by side.
- You’re excited to use fresh eyes and intellect to make a well-loved, established product continue to feel fresh and helpful.
It might not be the right fit if:
- You're looking to manage people, or to step away from hands-on design
- You prefer lots of design support around you day-to-day (our product teams are small and senior, so you'll often be the only designer in the room).
- You haven't helped translate your designs in code yet and aren't keen to start.
COMPENSATION, BENEFITS, AND LOCATION
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.
We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:
- A competitive compensation package that includes employee stock options
- 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
- Fully paid healthcare, dental, and vision insurance premiums (family plans included)
- Pre-tax FSA and Dependent Care Account
- 16 weeks of paid parental leave
- Flexible Time Off. Everyone should get out of their office to recharge and reboot.
- Annual professional development stipend (courses, conferences, and more)
- New hire bonus to enhance your home office setup
- Pet insurance discount
- Fully remote, work from anywhere in the contiguous United States
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Location: Annapolis, MD
Position Objective:
Responsible for all DME supply room inventory par levels hospital-wide; collects broken equipment, performs basic inspections of DME per standards set by the AAMC Biomedical Department and makes sure DME is clean, functional, and safe for patient use.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Helps maintain the VERSUS RFID tracking system by maintaining RFID tags and RFID tag batteries and updating / managing the software device information.
Will use the VERSUS RFID tracking system daily. Will have privileges in the Mednet system to track Mednet devices and run reports.
Receives communication from designated departmental personnel for DME needs via EPIC CLINCON system primarily, phone secondarily.
Performs physical and virtual rounds throughout the hospital collecting all broken equipment hospital wide and returning it to the central DME storage area for Biomed pick up. Returns repaired equipment to clinical areas. Replaces broken equipment with spares to eliminate clinical downtime. Performs minor repair/replacement tasks. Enters Biomed work orders if needed.
Is responsible for all DME supply room inventory par levels hospital-wide as well as the central equipment storage location.
Performs basic inspection of DME per standards set by the AAMC Biomedical Department and makes sure DME is clean, functional, and safe for patient use. Collects/reports relevant DME data including cleaning, repair, and staff cleaning compliance statistics. Maintains records of maintenance, inventory and safety inspection activities in accordance with departmental policies.
Educates staff on basic functions of DME.
Will be on the project team for large volume equipment projects such as (IV pump exchanges) and unpack and inspect delivered equipment, asset tag and put in computer inventory system, and help deliver/exchange new equipment.
Performs all duties in accordance with all MOSHA, Equipment and Manufacturer safety regulations with respect to personal protective equipment and safe equipment operations.
Disposes of hazardous waste in accordance with all local, state, and federal laws and regulations.
Educational/Experience Requirements:
High School Diploma or GED
Enrollment in an accredited Bioengineering program/medical terminology experience.
One year experience in a hospital setting
Required License/Certifications:
Working Conditions, Equipment, Physical Demands:
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$22.47
—
$28.66 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
We are looking for an experienced Pre-Sales Engineer who combines strong technical expertise with the ability to understand customer needs, design effective solutions, and implement them in practice. What you'll do Lead technical pre-sales discussions with customers, identify requirements, and recommend appropriate cloud and security solutions.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
As an Engineering Manager on the Next.js team, you’ll help build and lead the team behind the open source framework that powers millions of applications. This is a hands-on player/coach role: you’ll be an engineer first and a manager second, spending most of your time on technical leadership and engineering execution. You’ll guide the evolution of Next.js across rendering, caching, routing, build systems, and developer tooling, working with Product, Design, and engineers across Vercel. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you'll do:
Write production code, review pull requests, and debug difficult production issues and performance regressions, contributing directly to the framework and its supporting systems
Lead major technical initiatives from exploration through architecture, implementation, rollout, and production follow-through
Set technical direction across rendering, caching, routing, build systems, runtime behavior, and developer tooling, and raise the bar for code quality, testing, performance, and reliability
Coach engineers through pairing, design reviews, and code reviews, set clear expectations, support career development, and take part in hiring
Work in public with open-source contributors and partner with Product, Design, Infrastructure, and Developer Experience teams, so framework changes integrate cleanly with the Vercel platform
What you need:
8+ years of software engineering experience
Led engineers or small technical teams as a team lead, tech lead, staff engineer, engineering manager, or founder
Recent experience writing, reviewing, and shipping production code
Technical depth in React, framework architecture, or the systems behind a large-scale open source project, including rendering, caching, routing, build tooling, and runtime behavior
Built products or infrastructure for developers
Use AI tools in your own engineering workflow
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive healthcare package.
Learning and growth support, including mentorship and opportunities to attend events that build your network and skills.
Flexible time off.
The equipment you need to do your role, plus a work-from-home budget to outfit your space.
The San Francisco, CA base pay range for this role is $230,000 to $340,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside San Francisco may be adjusted based on employee location.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program, depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Hut 8 is looking for a Principal Field Manager CXQC to execute commissioning programs and verify turnover of critical infrastructure systems at data center project sites.
Hut 8 is looking for a Principal of Infrastructure Finance and Strategy to manage project budgets forecasts and cost analyses and partner with construction teams on large-scale infrastructure projects.
Hut 8 is looking for a Principal Electrical SME to review electrical designs for operability and witness testing and commissioning in data center builds.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic grows, more of the work our own teams do every day runs through internal software, and that software has to keep up. We are building that software, and we are building it Claude-first: Claude should take on as much of the repetitive, multi-step work as it safely can, and people decide what needs a human.
We’re looking for Staff+ full-stack engineers to drive this work. You’ll build across the stack: the products people use and the agents that work alongside them. You’ll work directly with the teams who rely on what you build. Many of these workflows write to business-critical data, so correctness matters as much as speed.
This is a greenfield opportunity: you’ll shape the underlying systems, ship agents that take real work off people’s plates, and design how people and agents get the right context to make good decisions.
Key responsibilities
Design and ship internal products end to end, from the data model to the UI, for workflows that teams across Anthropic depend on.
Put Claude to work on real tasks, such as gathering the context a decision needs, drafting the next step of a multi-step process or keeping records consistent across the systems teams already use, and decide where an agent should act and where a well-designed UI is the better answer.
Make agents safe to trust with real work: scoped access to data, guardrails, evals, audit trails, and clear points where a person confirms before anything happens.
Build one set of shared capabilities that people and agents both use, exposed as APIs and MCP tools, so the same rules and approvals apply to whoever makes the call.
Treat speed and polish as product requirements. Spend time with the people who use what you build, find where their work slows down, and remove those steps.
Build for correctness. When a workflow writes to business-critical data, a mistake travels into other systems, so you’ll know where idempotency, reconciliation and audit trails matter and where they don’t.
Integrate with the third-party systems teams already rely on, and build the layer on top of them where people and agents get their work done.
Set technical direction for a product area over multiple quarters, lead engineers across teams through large, ambiguous projects, and make the engineers around you better through design reviews, code review and mentorship.
Operate what you ship: own the reliability of the workflows people depend on and be on call for them.
Minimum qualifications
Experience shipping production software as a backend-leaning full-stack engineer, comfortable designing a data model, an API and the UI on top of them.
Experience building software on LLMs or agents, and a point of view on when an agent should act on its own and when it should ask first.
Experience leading the design and delivery of complex, user-facing products across the full stack, through requirements that shifted while you built.
Experience designing for correctness and data integrity from the start, in systems where errors are costly and hard to undo.
Experience working closely with non-engineering partners, turning ambiguous needs into clear requirements and reaching decisions together.
Preferred qualifications
Experience building internal tools or platforms that other teams rely on. A plus, not a requirement; strong product generalists are just as welcome.
Experience taking an agent into production for a high-stakes workflow, including the evals and guardrails that made it safe to ship.
Experience building a zero-to-one product, or rebuilding one that people already depended on every day.
Experience building on top of third-party platforms through their APIs, and knowing when to extend a system and when to build your own.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4).
About the job
We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services.
We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation. In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you.
You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home.
Responsibilities
In this role, you’ll:
Advise account managers, accounting, and management on best practices to handle billing disputes
Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms
Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers
Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution
Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes
Dig into call and messaging data to identify why bills don’t match or find evidence of fraud
Build dashboards that communicate key metrics related to the lifecycle of disputes
Read contracts and interpret what should be the invoice versus what it is
Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices
Partner closely with data analytics, engineering, and accounting to reconcile accounts
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting.
Sharp written and verbal communication skills.
Experience negotiating disputes constructively with customers or vendors.
Experience in collections, dispute resolution, or billing analysis.
Experience in project management.
Experience wrangling data with Excel / Google Sheets, Looker or SQL.
Desired:
Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains.
Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum.
Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files.
Experience working with workflow platforms like Airtable or building dashboards.
Experience in telecom, technology, or consulting industries.
Experience with advanced data analysis like Python or scripting
Experience with AI and automation tools to accelerate productivity.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.
108,720.00
- $
135,900.00
.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $
115,120.00
- $
143,900.00
.
Based in the San Francisco Bay area, California: $
127,920.00
- $
159,900.00
.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
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Location: San Francisco
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an AI Enablement Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The IT team makes sure every Patreon employee has the tools they need to build and support our product. We sit alongside Workplace, People Operations, and Systems which gives us a view across every business function and the access to act on what we see. You’ll join a team that already administratively owns the AI stack, the identity and access layer, and the systems that connect them.
About the Role
Patreon runs on a modern AI stack (Claude, Zapier, Replit, Gemini, Databricks and more), and most of the company uses it daily. What we have not yet built is the connective tissue between the people who know their workflows best and the practices that turn those workflows into durable, governed tools.
This role owns that connection. You will work alongside teams across the company to redesign how work gets done, in two directions at once: building new workflows and tools with AI, and making existing workflows AI-enabled so that the systems people already rely on become faster and smarter. Some of that you will build yourself. Some of it will help enable non-eng teams to build. All of it you will ship with the same discipline necessary to maintain systems over time: version control, review, testing, staged rollout, monitoring and a clear ownership.
The scope is company-wide and the role is an individual contributor with real autonomy. You will set the roadmap, run intake, and be accountable for a portfolio of deliverables and the metrics behind them.
These deliverables support Patreon's push for operating leverage: a company where every function gets measurably more done as AI becomes part of how work happens, without trading away data integrity or trust. Rough time allocation is a guide, not a rule.
PARTNER WITH ENGINEERING TO ENABLE NON-ENG TEAMS TO BUILD INTERNAL TOOLS (ABOUT 25%)
- Operate as the standing bridge between business functions and Engineering. Write problem statements, MVP definitions, data contracts and success criteria that engineers can build to support non-eng tooling.
- Carry prototypes into internal production in partnership with Engineering: participate in design and code review for internal tools, and own the business side of launch and post-launch iteration
- Co-own, with Engineering and Security, the standards for how AI-enabled workflows touch production data: data classification, read and write permissions, connector and agent approval, audit logging, retention, and what must never leave a governed environment
- Help Engineering prioritize internal tooling work by bringing quantified business impact, clear scope and committed business owners to the table
DISSECT WORKFLOWS AND CO-BUILD AUTOMATION WITH THEIR OWNERS (ABOUT 30%)
- Map high-friction workflows end to end with the people who run them, and identify where AI removes steps, where it augments judgment, and where it should stay out
- Co-build with the owner using no-code and low-code platforms (Zapier, Claude, Replit, Google Workspace, Slack). The owner leaves able to run, monitor and extend what you built together
- Make existing systems AI-enabled where that beats building something new: layering agents, summarization, classification or routing onto tools teams already use
- Run a lightweight intake and prioritization process for requests, scored on impact, effort, data readiness and risk
- Carry light product and project management for each build: scope, milestones, stakeholder updates, launch, and a named owner afterward
- Maintain a shared library of reusable automations, prompts, agents and templates with clear ownership and discoverability
RAISE AI LITERACY AND DEVELOP POWER USERS (ABOUT 20%)
- Design and deliver role-based enablement for low-adoption users, built around their actual work rather than generic tool training
- Identify and develop at least one power user per function, with a defined path from first use to independent builder
- Publish company-wide skills, prompts and workflow templates, with a cadence for keeping them current as tools change
- Run office hours, demo days and show-and-tell sessions that surface what teams have built and what they need next
MEASURE ADOPTION AND REPORT IMPACT (ABOUT 10%)
- Own adoption metrics across the AI stack: active use by function, depth of use (templates reused, automations running, agents in production), and outcome impact (cycle time, ticket deflection)
- Extend the existing AI adoption dashboard and publish a monthly readout to leadership with recommendations on where to invest, simplify or stop
- Quantify the impact of individual builds so the portfolio can be ranked on evidence
GOVERN, ASSESS AND PLAN (ABOUT 15%)
- Own the tool cost and benefit view: usage against spend by platform, consolidation recommendations, renewal inputs
- Run a periodic assessment of AI maturity by function and maintain a rolling 6 to 12 month roadmap for enablement and internal tools
- Design and apply change management for new tools and workflow changes, including comms, training sequences and feedback loops
- Partner with Talent on AI fluency interviewing: contribute to rubrics, calibrate interviewers and help assess candidates for roles where AI fluency is a hiring criterion
What you’ll need
- 6+ years in roles such as business systems, internal tools, technical program management, solutions engineering, operations or enablement, with a track record of building things other people adopted
- Hands-on fluency with current AI tools and no-code and low-code automation platforms (for example Zapier, Make, n8n, Claude, ChatGPT Enterprise, Replit or similar). You have built working automations and agents for real business processes, and you can show them
- Working familiarity with how software is deployed: version control, code review, testing, environments, staged releases, monitoring and rollback. You do not need to write production software, but you can read and lightly modify code (Python, SQL, JavaScript), work with APIs, and hold your own in a design review
- Experience translating between business stakeholders and engineers: writing requirements, defining MVPs, negotiating scope
- Analytical skill to define instrumentation, pull usage data (SQL or spreadsheets), and present a clear "so what" to leadership
- Experience designing learning or enablement programs that changed behavior, with evidence beyond attendance
- Familiarity with data governance and responsible AI practices in a business context: data classification, permissions, vendor evaluation, risk review
- Ability to set your own priorities in an ambiguous space, run multiple workstreams, and keep stakeholders informed across teams
Bonus if you have:
- Experience working closely with cross-functional partners in roles that are typically non-technical, so you understand how their work actually flows and where the friction lives
- Experience with Databricks, Workday, Ashby, Lattice or similar enterprise systems
- Experience building champions networks or power-user programs
- Prior work on hiring rubrics or interview design
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
ГибридseniorSan Francisco, California
США; Overnight travel or temporary relocation may be needed, and a flexible schedule is required to match construction activity
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