Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Data Scientist II - Decision Science
Using data, you will play a crucial role in driving decision-making and delivering impactful insights to our stakeholders. You will apply advanced analytical techniques, build Machine Learning (ML) models, and use experimentation and causal inference methods to solve sophisticated business problems related to platform engagement, product features, and games.
What you’ll be doing:
Apply advanced statistical and ML techniques to analyse large and complex datasets, extracting actionable insights in a commercial setting.
Apply your knowledge of Experimentation, Causal Inference, ML, and statistical modelling to develop robust predictive models and identify causal relationships.
Collaborate with cross-functional teams to define business problems, formulate hypotheses, and design experiments to test them.
Independently extract and integrate data from multiple data systems, including writing complex SQL queries, to support analytical efforts.
Support the delivery of results and presentations to stakeholders, translating complex analyses into clear and actionable recommendations.
Stay up to date on the latest advancements in Data Science, including Causal Inference, Gen AI, and ML, and share knowledge and new ideas with the team.
What we’re looking for:
Master's Degree or Ph.D. in Applied Math, Economics, Statistics, Engineering, or a related quantitative field, plus at least 2 years of relevant industry experience, ideally in entertainment, gaming, technology, or a related consumer-facing industry. A BA/BS Degree may also be considered based on additional relevant industry experience.
Advanced knowledge and experience applying ML methods using Python and SQL.
Familiarity with common development tools and practices, including version control systems (e.g., Git) and workflow management tools (e.g., Airflow).
Excellent communication and data storytelling skills, with the ability to effectively communicate technical concepts to non-technical partners.
In-depth understanding and experience using supervised and unsupervised ML techniques.
Understanding of Online Experimentation (large-scale A/B tests) and Causal Inference methods is a plus
Knowledge of the gaming industry and relevant gaming titles is a plus.
Familiarity with Gen AI tools and pipelines is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$156,300
—
$234,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Client Tax team helps make investing simple, reliable, and compliant for Wealthsimple clients. We lead the systems, processes, controls, and reporting that support tax slips, registered accounts, client statements, withholding, and related regulatory obligations across our growing brokerage business.
ABOUT THE ROLE
You’ll lead Wealthsimple’s client tax function across brokerage products and regulated entities, including the people and team capabilities required to deliver the mandate. You’ll be accountable for accurate, timely, and scalable client tax reporting, while building the controls, systems, and operating practices needed to support continued product and client growth. You’ll act as a senior partner to CXO, Product, Engineering, Operations, Compliance, Legal, and Finance, translating complex client tax and regulatory requirements into product design advice with clear decisions and reliable execution. A key part of the role is working closely with CXO to ensure reporting processes, internal & external communications, and issue resolution deliver a clear and reliable client experience.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Lead the strategy, operating model, and execution of Wealthsimple’s client tax operating function across Canadian and applicable U.S. requirements.
- Own the end-to-end delivery of client tax slips, registered-account reporting, client statements, and related regulatory filings, including readiness, controls, quality assurance, amendments, and regulator communications.
- Establish and maintain robust governance for QI, FATCA, CRS, non-resident withholding, and client reporting obligations, ensuring risks and regulatory gaps are identified and addressed.
- Trusted advisor and partner to CXO, Product, Engineering, and Operations leaders on new-product client tax treatment and reporting implications, reporting logic, data quality, system requirements, testing, automation, scalable process design, and client-impacting issue resolution, excluding any corporate and sales tax implications.
- Lead, coach, and develop the Client Tax team, including setting team priorities, hiring and onboarding, performance management, career development, and standards for accuracy, timeliness, escalation management, client outcomes, and audit readiness.
- Implement AI and automation strategies to create significant operational efficiencies and leverage to support our ambition growth and scaling.
- Provide clear technical research, recommendations, and executive-level communication on tax reporting issues, regulatory change, control environments, and investment priorities.
SKILLS YOU BRING:
- 8+ years of progressive experience in client tax reporting, financial services tax, brokerage operations, regulatory reporting, or a related function, including significant experience directly leading and developing people.
- Deep knowledge of Canadian brokerage tax reporting and registered-account requirements, including relevant CRA, Revenu Québec, and applicable U.S. reporting obligations.
- Experience with QI, FATCA, CRS, withholding tax, client statements, book-of-record data, and the control requirements associated with high-volume regulated reporting.
- A track record of leading cross-functional programs involving Product, CXO, Engineering, Operations, Compliance, Legal, and external stakeholders.
- Strong analytical, communication, and judgment skills, with the ability to turn complex regulatory requirements into strategic product design and practical operating decisions.
NICE TO HAVE:
- CPA designation or equivalent professional qualification.
- In-Depth Tax Program or an equivalent Canadian tax specialisation
- Experience with CIRO/CRM2/CRM3 reporting, fintech, digital brokerage, or high-growth financial-services environments.
- Experience scaling reporting through automation, modern data tooling, and operational-control frameworks.
- Experience in a Big Four or national accounting firm, or a comparable advisory environment.
WHO YOU ARE:
- You are a strategic, hands-on leader who can move between technical detail and enterprise-level priorities.
- You bring sound judgment in ambiguous or evolving regulatory environments.
- You are an experienced people leader who builds high-trust teams with clear expectations, direct feedback, strong development practices, and a healthy performance culture.
- You care deeply about accuracy, client outcomes, resilience, and doing the right thing.
- You simplify complex topics and create alignment across functions.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Claude Science is a big part of building toward that future.
Claude Science is an AI workbench that gives researchers a single environment for work that today spans dozens of disconnected tools — literature, specialized databases, scientific computing, analysis, and publication-ready outputs. Claude Science already renders protein structures, genome tracks, and chemical structures natively, and coordinates multi-agent workflows with built-in review for citation and calculation errors — and we're just getting started. Much of this is being built 0→1 right now, in a category no one has defined yet.
We're growing the Claude Science product team. As a Product Manager on Claude Science, you will own a major area of the roadmap end to end — think expanding into new scientific fields, landing new model capabilities with researchers, or making the workbench ready for enterprise R&D teams — and help shape the overall product direction alongside the rest of the team. You'll spend real time with researchers in academic labs, biotech and pharma R&D, and research institutes to understand how science actually gets done — from hypothesis to analysis to publication and beyond— and turn what you learn into shipped product. You'll partner directly with our research teams to make the models better at science, help decide which fields and workflows we go after next, and shape what it takes for Claude Science to be trusted in enterprise and regulated research environments.
We're looking for experienced product managers and founders with real scientific or technical depth: people who can hold their own in a conversation with a structural biologist or a computational chemist, get in the weeds of model transcripts and evals, and still zoom out to help define a product category. You thrive in ambiguity, uncover non-obvious use cases for nascent capabilities, and bring those insights back to research.
Our north star is for Claude Science to accelerate scientific progress — across biology, chemistry, physics, and beyond — from early discovery through real-world application, by an order of magnitude.
Key responsibilities
Own vision, strategy, roadmap, and execution for a major area of Claude Science, and contribute to overall product direction in a category that is still being defined
Spend meaningful time with working scientists — in interviews, working sessions, and key customer conversations — and synthesize what you learn into clear priorities, requirements, and success metrics
Partner with research to make Claude better at science: define target behaviors, build and shape evals grounded in real scientific workflows, surface failure modes from real usage, and feed them back into model development
Drive model and feature launches in your area end to end: define readiness criteria, coordinate across research, engineering, design, and go-to-market, run early access programs, and make sure launches land well with researchers
Identify which scientific domains, data sources, tools, and integrations Claude Science should support next, and build the case with evidence from users, usage data, and the broader landscape
Prototype ideas yourself with Claude to validate them before committing engineering time
Work with safeguards, policy, security, and go-to-market partners so that powerful scientific capabilities reach trusted researchers responsibly, including in enterprise and regulated research settings
Drive enterprise readiness — security and compliance reviews, admin and deployment controls, and the procurement realities of pharma and biotech — so large organizations can adopt it with confidence
Prioritize ruthlessly across a broad surface — scientific domains, customer segments, and competing workflows — and make clear calls on what our products serve deeply first, holding the line on MVP versus ideal state
Define how success is measured for AI research and development products — adoption and retention among working scientists and operators, time-to-result on real analyses, trust in outputs — and use those measures to steer planning
Maintain an objective, current view of the AI-for-science ecosystem — models, tools, benchmarks, and competitors — and of where Claude Science stands within it
Minimum qualifications
Have product management experience shipping technical products in close partnership with engineering and design, or equivalent experience driving product direction as a founder, engineer, or scientist
Have a scientific or deeply technical background — enough to reason with domain experts about their workflows and to diagnose where and why a model is falling short on a scientific task
Have a strong grasp of AI and LLM concepts, use AI tools daily, and are comfortable going deep on model behavior, prompting, and evaluation methodology
Are data-driven: you ground prioritization in usage data, eval results, and evidence from users rather than intuition alone
Have strong user empathy and can synthesize vague or contradictory feedback from expert users into actionable priorities
Navigate and execute amid ambiguity as a first-principles thinker, flexing across scientific domains based on the problem at hand and finding simple, easy-to-understand solutions
Communicate clearly in writing and can align research, engineering, and go-to-market stakeholders through influence rather than authority
Think carefully and creatively about the risks and benefits of putting frontier scientific capabilities into the world, beyond past checklists and playbooks
Preferred qualifications
8+ years in product management or equivalent product leadership, including taking products from 0 to 1 and scaling them; founder experience is a plus
An advanced degree or hands-on research experience in biology, chemistry, physics, materials science, or a related field — or experience building software for scientists (e.g., computational biology, cheminformatics, lab informatics, simulation, or scientific data platforms)
Have personally built evals or benchmarks for model capabilities, ideally agentic or scientific ones
Experience shipping products into life sciences, pharma, or other regulated research environments, including familiarity with their data governance and compliance expectations
A track record of launching ambitious products that found distribution or commercial success
Experience designing trusted-access or staged-rollout programs for sensitive capabilities
A creative, hacker spirit and a love of solving hard puzzles
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Midnight launch brought fixed-rate, fixed-term lending onchain, and with it a set of credit markets that were never viable before. This role decides which of those markets Morpho pursues, what each one demands, and how to get there. It exists because the opportunity is far larger than the team can chase at once, so the sequencing has to be right.
RESPONSIBILITIES
- Own Morpho's strategy for expanding into new credit markets, building the framework that sizes and sequences each opportunity so the team goes after the ones that will gain real traction.
- Size net new markets including custodied Bitcoin, tokenized equities, undercollateralized credit and credit card receivables, using market data and competitive dynamics to decide where Morpho moves first.
- Build and run the process that surfaces what institutions actually need across a range of use cases and industries, so Morpho knows which problems to solve to unlock each loan type.
- Work with protocol, engineering, solutions, partnerships, marketing and legal to decide where Morpho builds and where it partners, then ship multiple zero-to-one loan categories.
- Design and run proof of concepts with new counterparty types, then use the results to scale a proven model across the rest of that market.
- Map the regulatory, compliance and registration requirements attached to each new market and factor them into which opportunities Morpho takes on, and in what order.
WHAT SUCCESS LOOKS LIKE
First 30 days
Ramped on the lending stack and what Midnight makes possible. Has met markets, solutions, partnerships and protocol, and mapped the credit opportunities already in play.
First 3 months
You drove delivery of a proof of concept for a new loan market, and helped the team size the broader landscape of where to move next.
First 6 months
You've shipped experiments across several categories and developed internal consensus on our strategy to expand morpho into new markets.
MUST HAVE EXPERIENCE & SKILLS:
- Proven track record taking products from zero to one in greenfield markets.
- Experience in crypto, traditional finance, or fintech, with a working grasp of how credit markets function.
- Experience shipping products with regulatory or compliance requirements.
- Excellent written and verbal communication across technical and non-technical audiences.
- Ability to create clarity and drive decisions in highly ambiguous environments
- Fast synthesis, with the ability to ramp on unfamiliar industries and markets quickly.
- Team-first mindset, low ego.
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Atlanta; San Francisco; New York
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Reporting into our Head of Sales, Checkout.com http://Checkout.com is actively looking for a passionate and results-oriented Sales Leader to help fuel the growth of our North American Sales team. This role is an unique, high-impact opportunity to recruit, build, and lead a national commercial team focused entirely on the high-growth Middle Market segment—a critical engine for Checkout.com http://Checkout.com’s corporate strategy.
You will bring deep experience in Payments and/or the adjacent B2B technology space, adept at building lasting, high-value relationships with merchants and colleagues alike. The successful Leader must seamlessly transition between hands-on, deal-level detail and key strategic decision-making that scales our commercial capability and ensures alignment with our global vision.
How You'll Ignite Impact (Key Responsibilities):
- Segment Ownership & Scaling: Recruit, build, lead, mentor, and energize a commercial team to consistently surpass revenue targets by successfully selling Checkout.com http://Checkout.com’s product suite to North American lower Middle Market merchants.
- World-Class Commercial Engine: Deliver the necessary structure, cadence, quality, and discipline to create a professionalized, scalable, and world-class commercial capability for the Middle Market segment.
- Pipeline Generation: Work with the team to help drive new opportunities in our target Ideal Client Profile (ICP) and Strategic Territory Planning (STP) into the pipeline. Additionally, work in close partnership with the wider Commercial team to align Marketing, Partnerships, and Sales in generating strong leads, driving engagement, and accelerating deal volume within the segment.
- Pipeline Acceleration: Actively engage on key opportunities, offering strategic guidance, deal coaching and direct support to help the team progress deals efficiently through the sales and onboarding process. Help build and nurture valuable relationships with founders, senior leaders, and decision-makers in businesses, demonstrating strong financial acumen and a data-driven approach to achieving performance metrics.
- Strategic Cross-Functional Partner: Serve as a subject matter expert on North American payments and the wider ecosystem. Work closely across Marketing, Solutions Engineering, Product, Technology, and Implementation teams to optimize processes and productivity.
Required Qualifications: The High-Performance Profile
- Commercial Sales Success: Strong track record of delivering exceptional sales results within a commercial team, ideally within a larger global organization.
- Payments & Segment Expertise: Deep knowledge and understanding of both payments technology and the Middle Market or Enterprise ecosystems. Must understand the competitive payments landscape and what defines a stellar payments partner.
- Visionary People Leadership: An inspiring and engaging communicator with a passion in attracting, recruiting, managing, and developing top commercial talent. Must be ready to spend the first year recruiting and developing top talent.
- Growth & Scale-Up Mindset: Experience operating in a high-growth, fast-paced environment. Able to cope with the ambiguity of scaling a team, sometimes with lean resources.
- Strategic Execution: Possesses a strategic mindset combined with an ability to adopt a hands-on approach and be close to the detail when needed. Demonstrates ability to translate a sales strategy into clear operational plans and repeatable processes that drive consistent execution across the team.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Europe
Workplace: remote
Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.
We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.
Now we're looking for a driven Middle FP&A Analyst — someone who owns financial reporting end-to-end and turns numbers into insight the business can act on.
The role
You’ll own financial reporting and business-facing analytics across our largest brand scope (Belkins); working alongside our finance team in a peer/support relationship, not a managerial one.
You’ll report directly to Olha Boyko, and your analysis will feed straight into decisions made at the C-level.
What you’ll be doing
Preparing monthly management reporting packages (P&L, CF) with variance analysis and business insights
Taking full ownership of the budgeting and rolling forecasting cycles, ensuring accuracy, timelines, and cross-functional alignment
Improving and automating reporting processes, including data consolidation and dashboard development
Developing and maintaining financial models for new and existing business directions, supporting leadership decision-making
Staying closely connected to the business day to day — tracking Delivery and Sales KPIs that move revenue, flagging risks before they surface, and staying on top of invoice deadlines and month-end close
What you bring
3+ years
of experience in financial analysis, preferably in IT, SaaS, or marketing-driven businesses
Solid grounding in accounting principles (US GAAP), with hands-on experience across P&L, balance sheet, and cash flow
Advanced financial modeling, budgeting, and forecasting skills
Advanced Google Sheets skills (complex formulas, QUERY, pivot tables, data structuring)
Business-oriented mindset — you interpret numbers into insight, not just report them
Upper-Intermediate English
or higher
Bonus points:
SQL experience & AI tools
What’s special about working at Belkins
Direct visibility into C-level decision-making — your analysis isn’t filed away, it’s acted on
A real path to seniority: growth here means more business impact and scope — no people-management track required to get there.
A dynamic, modern environment that keeps evolving its tools and processes (AI included) and leans on knowledge-sharing
A motivated team that’s building the finance function as the company scales
You’re our kind of person if you
You take ownership without waiting for a ticket to tell you what’s next — you flag risks before anyone asks
You’re structured and detail-oriented, but flexible when priorities shift fast
You look at a spreadsheet and think what does this mean for the business, not just is this accurate
You partner easily across teams — Delivery, Sales, Accounting — without needing a rigid handoff process
What to expect in our process
Screening call with the recruiter
(30–45 min) — background, motivation, English level, comp expectations.
Test task (up to 1h)
— a practical case on modeling, budgeting, and data structuring
Interview with the Hiring Manager
(Olha) — competency deep-dive on financial modeling, business-oriented thinking, and ownership
Final interview — Heads & Culture
— leadership alignment and the bigger picture
If this all sounds like the right challenge, go ahead and apply.
If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Business Development Representative (Denver)
About the role
Fivetran and dbt Labs are looking for a Business Development Representative (BDR) in Denver to start the conversations that win us our next customers. As part of the Sales organization, you will work side by side with our Sales Directors and Account Executives to break into new business accounts and book meetings with decision makers at every level.
This is primarily an outbound role. Most of your time goes to mapping accounts, finding the right people and starting conversations, with a share of inbound leads mixed in. You will also help shape our outbound strategy and team processes as the team grows.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in Denver and able to work in the office three days a week (Tuesday, Wednesday and Thursday).
What you'll do
Outbound prospecting (the core of the role)
Map target accounts and identify key decision makers, from C-level to data analysts.
Run personalized outreach by phone, email and LinkedIn, starting from pre-built cadences by industry, persona and use case and tailoring them to each account.
Run team plays, such as Snowflake customer and SAP use cases.
Learn what data challenges prospects face, explain what we do for companies like theirs, and secure sales-qualified opportunities for Account Executives.
Inbound leads
Respond to and qualify inbound leads, and set meetings for Sales Directors and Account Executives.
Team and growth
Partner with Account Executives, Marketing and Alliances to drive pipeline and exceed goals.
Log activity and categorize lead information accurately in Salesforce.
Help define our outbound strategy across channels, and iterate on team processes as we scale.
Master our consultative, Command of the Message, and Challenger sales approach, while developing enough fluency in dbt and Fivetran to articulate how the combined platform drives business value.
Tools you'll use:
Salesforce, Outreach.io, LinkedIn Sales Navigator, Nooks, ZoomInfo and various AI tools.
What you bring
You are a good fit if you:
Have 6+ months of inbound or outbound sales or sales development experience, including hands-on outbound cold calling.
Have prospected into business customers and are comfortable with both VP-level and individual-contributor pitches.
Communicate well, verbally and in writing, with strong grammar.
Have a high-level understanding of the data and analytics space.
Collaborate well in a fast-paced environment and manage a high volume of work efficiently.
Are values-oriented and share our company values.
You'll have an edge if you:
Have 1+ years of previous SDR/BDR outbound experience.
Have prior experience in analytics, ETL, BI and/or open-source software.
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Peer Interview
Final Interview: BDR Challenge
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$80,000
—
$100,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking an experienced, results-oriented Manager to lead the Outbound Sales team within the Alternative Investment Distribution group. This individual will oversee a team of Outbound Sales Analysts whose mission is to introduce financial advisors to the iCapital platform, drive registrations, build advisor profiles, and nurture advisors to their first trade. This role is ideal for a proven inside sales leader who combines a deep understanding of alternative investments and the wealth management distribution landscape and able to coach, motivate, and scale a high-volume outbound Sales team.
Responsibilities
Manage a team of Outbound Sales Analysts executing 75+ calls per day per analyst targeting financial advisors not currently active on the iCapital platform.
Set daily, weekly, and monthly performance targets; monitor and report on KPIs including call volume, registrations, advisor profiles completed, CRM compliance, and first-trade conversions.
Conduct regular 1:1s, call coaching sessions, and team huddles to drive continuous skill development and performance improvement.
Identify top performers and create development paths; address performance gaps proactively with structured improvement plans.
Foster a high-energy, accountability-driven team culture aligned with iCapital's values.
Own the team's outbound prospecting strategy, including prioritization of prospect lists segmented by AUM, firm type, channel, and alternative investment affinity.
Develop and refine call scripts, objection-handling frameworks, and advisor profiling playbooks used by the analyst team.
Partner with Marketing and Sales Enablement to ensure the team has compelling, current content and platform messaging for each advisor’s segment.
Coordinate with Senior Relationship Managers to ensure seamless handoff of high-potential advisors flagged for escalation.
Ensure 100% same-day CRM logging across the team; audit data quality and enforce standards for advisor profiles, call notes, and pipeline stages.
Leverage CRM reporting (Salesforce) and outbound sequencing tools (Outreach) to identify pipeline trends, conversion bottlenecks, and territory opportunities.
Deliver weekly pipeline and performance reports to Sales leadership.
Partner with Product Specialists to schedule and coordinate advisor education touchpoints, webinars, fund spotlights, and platform demos that accelerate readiness to trade.
Collaborate with Recruiting and Human Resources on analyst hiring, onboarding, and ramp planning as the team scales.
Provide field intelligence to the broader Distribution and Product teams based on advisor feedback and objection patterns.
Qualifications
Bachelor's degree in finance, business, economics, or a related field
10+ years of inside sales or financial services experience, with at least 1–2 years in a team lead, supervisory, or management capacity
Demonstrated ability to manage and develop high-volume outbound sales teams in a structured, metric-driven environment
FINRA Series 7 and Series 63 licenses are required
FINRA Series 24 license required or must obtain within 30 days of hire
Strong proficiency with Salesforce CRM and outbound sequencing tools (Outreach or equivalent)
Excellent communication and coaching skills; ability to motivate a team and influence without authority
Data-driven approach to performance management and pipeline analysis
Familiar with alternative investments and the wealth management distribution ecosystem
Experience supporting or selling into RIAs or independent broker-dealers
Track record of improving team conversion metrics and reducing ramp time for new hires
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
The base salary range for this role is CAD 130,000 to CAD 170,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork |
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role:
We're hiring a Business Development Representative to join our Sydney office and help accelerate pipeline generation across our Commercial and Enterprise business segments. This is a full-time position based out of our Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two-three days in the office each week to connect and build as a team.
As a BDR you’ll partner closely with Sales Directors to identify and engage target accounts, multi-thread into strategic organizations, and generate qualified pipeline through personalized outreach across phone, email, LinkedIn, and video. You’ll work directly with modern data leaders and technical buyers at fast-growing and enterprise organizations evaluating cloud data infrastructure, analytics modernization, AI initiatives, and data integration strategies.
Technologies You’ll Use
Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, Nooks, ChatGPT and AI prospecting tools, Gong, Google Workspace, Slack, Vidyard / Loom
In this role, you can expect to:
Generate qualified pipeline through outbound prospecting across target accounts
Research accounts, industries, and personas to craft personalized outreach
Partner closely with Sales Directors to build account strategies and prioritize opportunities
Execute multi-channel outbound campaigns using phone, email, LinkedIn, and video
Conduct discovery conversations to uncover business challenges, technical pain points, and initiatives
Engage data, analytics, engineering, IT, RevOps, and executive personas
Maintain accurate activity, contact, and opportunity data within Salesforce
Collaborate cross-functionally with Marketing, Partnerships, and Sales leadership
Leverage AI tools and sales technologies to improve prospecting efficiency and messaging quality
Consistently achieve and exceed activity, meeting generation, and pipeline target
You are a good fit if you:
9+ months of experience in SaaS, cloud, infrastructure, or technology sales development
Strong written and verbal communication skills with the ability to engage technical and business stakeholders
Ability to learn and articulate technical concepts related to data, analytics, cloud, and AI infrastructure
Experience with outbound prospecting and multi-threaded account engagement
Strong organizational skills and ability to manage multiple accounts and priorities simultaneously
Comfortable using AI tools such as ChatGPT or sales engagement platforms to improve research, messaging, and productivity
Coachable, curious, resilient, and motivated by a high-performance sales environment
Fluent in English. Bonus points if you're bilingual
You'll have an edge if:
Experience selling into data, analytics, engineering, or IT organizations
Familiarity with modern data stack technologies such as Snowflake, Databricks, dbt, or cloud data warehouses
Experience using Outreach, Sales Navigator, ZoomInfo, or Gong
Previous experience working in a high-growth SaaS environment
Demonstrated success exceeding outbound pipeline generation targets
Compensation & Benefits:
Salary:
We offer competitive compensation packages commensurate with experience, including salary, equity, and performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
Equity StakeBenefits - dbt Labs + Fivetran offers:
20 PTO days annually
Excellent healthcare
Paid Parental Leave
What to expect in the interview process (all video interviews unless accommodations are needed):
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Interview with Peer
Final Interview - SDR Challenge
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Yerevan
Workplace: OnSite
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐THE PRODUCT LEAD ROLE ⭐
The Product Lead for Armenia will drive Alan's product strategy and execution in supporting the transformation of healthcare in Armenia. This role involves leading dedicated product teams (designers, engineers) while coordinating with global product areas and a local operations team to deliver on Alan's contractual obligations and member experience goals.
📈KEY OUTCOMES📈
1. Develop and execute a product strategy that serves both the government's public health objectives and the members' experience, supporting our targets in terms of coverage rollout, member satisfaction, and operational reliability under the concession's contractual commitments.
2. Lead product crews to deliver product enhancements and new features, demonstrating effective leadership and prioritization across parallel workstreams with shared dependencies.
3. Collaborate with global product areas to ensure the Armenian system benefits from global innovations, adapting them as necessary to fit the B2G model and local healthcare context.
4. Partner with the local operations team, government relations, customer care, and the national health IT platform to align product development with operational readiness and regulatory expectations.
5. Implement data-driven decision-making processes, utilizing analytics to inform product strategy and measure the impact of product changes on member access, operational efficiency, and government trust.
6. Foster a culture of innovation and continuous improvement within the product team, encouraging experimentation and learning from both successes and failures.
⭐IS IT WHAT YOU ARE LOOKING FOR?⭐
️
YOU MAY BE A GREAT FIT AT ALAN IF YOU HAVE:
- At least 10 years of experience in a product-related role (Product Manager, Founder, Business strategy) with a track record of delivering complex systems at scale.
- A history of working on software products that delight users in a fast-paced environment from ideation to release.
- Proven experience in product management, ideally involving B2G, public sector, or regulated environments where the end user and the paying entity are different stakeholders.
- Strong analytical and strategic thinking skills, with the ability to translate complex data into actionable product strategies under high uncertainty and political sensitivity.
- Excellent leadership and communication skills, capable of leading cross-functional teams and collaborating with stakeholders ranging from engineers to government officials.
- Fluent in English. Proficiency in Armenian is a strong plus.
- Experience in healthcare, insurance, or government services is a plus, but not required.
- (As a plus) Ability to work with distributed teams and coordinate efforts across different geographical locations.
We are looking for someone who wants to build something meaningful from the ground up, with a high level of ownership and a lot of room to shape the role.
We hire people, not roles. If this opportunity speaks to you, we would love to hear from you.
Location: Riyadh, Saudi Arabia
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ YOUR MISSION
We are building Alan's Care function in Saudi Arabia, and you will be the person who makes sure every member trusts Alan when they need us most. You'll build the function from zero: process, tooling, quality bar, then scale it, while handling the conversations that matter most yourself.
Founding the function
- Handle directly the member contacts that stay in-house: admin requests, escalations, complex cases.
- Write the scripts, guidelines, and documentation that make Care work in Saudi from day one.
- Shape the operating model on the ground together with the GM Saudi and the global Care community: opening hours, shift coverage, tooling setup (Intercom and others), and how traffic splits between in-house and externalized support.
What success looks like: a documented, working Care operation that can pass regulatory scrutiny and handle real member conversations from launch.
Owning quality on externalized support
- Own the quality bar for everything we externalize: review calls and tickets in Arabic, coach our outsourcing partner's agents, and close the loop between what members experience and what we improve.
What success looks like: externalized conversations meet Alan's quality bar, and gaps get caught and fixed before they become member complaints.
Owning regulatory accountability
- Own the complaint-handling policy and the regulatory SLAs on complaints.
- Prepare the documentation and readiness for the Insurance Authority inspection.
What success looks like: Alan passes Insurance Authority inspection with a clear, accountable answer on every complaint-handling question asked.
You won't be building this alone. You'll have the full support of Alan's global Care Ops team on process design, tooling, forecasting, and planning, the same team behind our Care launches in France, Belgium, and Canada. You bring the on-the-ground execution and Arabic-language expertise; they bring the playbooks and cross-market experience.
👀 WHO WE ARE LOOKING FOR
- You are a founding operator. You've built an operational function from scratch before, or you're ready to do it for the first time with real ownership.
- You are hands-on in ambiguity. You're happy to answer tickets yourself on day one while designing the system in parallel. Some decisions on coverage model and tooling are still being finalized, and you'll help make them.
- You are AI-first. You're excited to work on automation and tooling, not just process.
- You lead with ownership and directness. You hold an outsourcing partner accountable to a quality bar without hesitation.
- You are genuinely energized by great customer experience. When a member is frustrated, you don't just close the ticket, you make sure they walk away feeling cared for.
- You understand the member's stakes. Ideally, you've seen pre-authorization, claims, or member frustration points up close, in health insurance, health services, or a comparable regulated environment.
⭐️ REQUIREMENTS FOR THE ROLE
Must-haves
- Saudi national.
- Fluent in Arabic and English, spoken and written. Both are mandatory: Arabic for the QA work on Arabic-language conversations, English for collaboration with the global Care community and cross-functional teams.
- Comfortable operating with significant ambiguity: building the system and doing the work at the same time.
- Strong ownership and directness, including holding an external partner accountable to a quality bar.
- Genuine interest in AI-first tooling and automation.
Nice-to-haves
- Health insurance, health services, or financial services background; understanding of pre-authorization, claims, and member frustration points in Saudi Arabia.
- Experience building or scaling an operational/support function from scratch.
- Familiarity with the Saudi regulatory environment (Insurance Authority requirements).
Level target: B1-C1 on Alan's level grid.
⭐ WHAT WE OFFER
- A world-class team to lean on: you won't be alone. You'll have the full support of Alan's global Care Ops team, and the full team's playbooks from launching Care in France, Belgium, and Canada.
- Real ownership and impact from day one, on a function you build yourself.
- As the team scales, this role has the potential to grow into leading a local team.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
Data trust is becoming one of the most important challenges in the era of AI analytics.
Self-service analytics has always required strong foundations. Now, with the rise of LLMs and AI agents, the opportunity is bigger, but so is the risk. Pointing an AI assistant at a warehouse can create a false sense of precision if the underlying data model, definitions, documentation and ownership are not clear.
As a Data & AI Governance Specialist at seQura, you will help build the foundations that allow teams to find, trust, understand and apply data and AI safely, autonomously and responsibly.
You will work at the intersection of business, data, AI, legal, privacy and security teams, translating complex requirements into clear workflows, usable standards and technical solutions.
What challenges you'll be solving 🚀
Collaborate with domain stewards and analysts to maintain a unified data dictionary, clear business metric definitions and AI model documentation.
Partner with Core Data, Data Science & AI, Business and Engineering teams to implement automated data quality checks across pipelines, health and performance monitoring dashboards/alerts.
Manage and improve the data catalog, AI model inventory and model registry so assets are organized, searchable, well documented and easy to understand.
Help Data Champions and AI Owners succeed by giving them clear templates, training, tooling and documentation rather than relying on manual approval gates.
Act as the operational bridge between Legal, Privacy, Security and Data & AI teams to support GDPR, SOC 2 and EU AI Act readiness.
Champion a culture where quality and responsible AI are collective responsibilities, supported by automation, ownership and practical enablement.
About the Data team
🧩
Team mission
To amplify seQura’s value by enabling anyone to autonomously find, trust, understand and apply data and AI to make smarter decisions.
What we own
You will join the Data & AI Governance vertical, working closely with the Data Governance Lead, the wider Data & AI team and business stakeholders across seQura.
This team owns the foundations that make self-service analytics and responsible AI possible: metadata, documentation, ownership, quality standards, lineage, data and model discoverability, access governance and AI risk workflows.
How we work
Data is treated as a product
, with clear ownership, quality standards, and consumers.
Governance acts as an enablement layer
, rather than a blocker.
Self-service systems are prioritized
over manual approval processes.
Close collaboration with domain experts
helps turn business knowledge into reusable, trusted data assets.
What to expect in the next 90 days
🏁
Month 1
You will onboard into seQura’s Data & AI organization, understand how our data model, access groups and governance practices work today, and start researching the semantic layer foundations needed to support reliable AI-assisted analytics.
Month 2
You will start working on metadata and ontology graph initiatives, helping connect business concepts to the right data entities, definitions and ownership structures.
Month 3
You will contribute to warehouse optimization and access marketplace initiatives, helping make governed data assets easier to discover, request, use and maintain across teams.
Tech stack & environment
🛠️
You will work with tools and systems that support data cataloging, metadata management, self-service analytics, data quality, access governance and documentation.
What you’ll need 🤝
Must have:
Ability to translate business, legal or privacy requirements into practical solutions with technical teams.
2 to 5 years of hands-on experience in any of these areas: Data Governance, Data Quality Engineering, Analytics Engineering, AI Operations or a related area.
Experience working with data teams to implement policies, standards or governance practices in real systems.
Experience operating modern data catalog, metadata or documentation tools.
Strong communication skills across business stakeholders, technical data teams and legal or privacy teams.
Strong analytical ability to trace data quality issues back through pipelines, models or workflows and support root-cause resolution.
A self-service mindset: you prefer clear standards, automation and enablement over manual approval gates.
Nice to have:
Practical understanding of AI and ML lifecycles.
Experience with Generative AI application patterns.
Understanding of AI cataloging, model inventories or model registries.
Familiarity with AI bias detection or mitigation practices.
Working knowledge of foundational AI privacy and regulatory requirements, including the EU AI Act.
Experience with OpenMetadata, Metabase, Omni, Redshift, Claude or similar tools.
Experience supporting semantic layer, ontology graph, access marketplace or data ownership initiatives.
Working knowledge of foundational data privacy requirements such as GDPR and SOC 2.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Office workshops and meet-ups to encourage community participation and career growth.
Hybrid work from Barcelona
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with People Team
Hiring Manager interview
Technical take-home assessment
(async)
Live Peer review of the assessment
Meet the team
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Romania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Pro team is responsible for everything to do with the trading backend services such as the matching engine, market data gateways, internal and external APIs, and various other trading services. The team is located globally and responsibilities are split into sub-teams, working with various tech stacks. Our teams code in Rust and work agile around the globe.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 7+ years of software engineering experience
- Experience building financial trading focused products
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
- Provide mentorship to other engineers while contributing to defining the technical culture
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: NZ: Wellington: Xero One (19-23 Taranaki St); AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role / impact
This is a rare chance to shape how an entire technology organization works in the AI era. Rather than shipping another standalone AI feature, you'll build the shared platforms and operating models that make AI-native delivery possible across Xero, spanning AI harnesses that help teams build faster with the right guard rails, gateways that makes using models safe and efficient, and agents that help reduce toil.
You'll drive initiatives spanning across the full delivery lifecycle, combining strategy, execution and measurable organizational impact. You'll drive decision-making across products and teams, connect work happening in different phases of development, and train and coach others to build strong AI product practice. In line with our value to Go Bold, you'll set goals that stretch the team and help rethink, and not just solve, the problems in front of you.
The team / how they connect
This group shapes how products connect to Xero's wider AI strategy and objectives, and looks after the tools and ways of working that help thousands of Xeros deliver value. You'll build close relationships with Engineering, Security, Data and several other teams, keeping decisions joined up across the business.
The team is currently working on / Initially, you will focus on
- Building and scaling the shared capabilities behind Xero's AI-native delivery model.
- Aligning stakeholders on strategy and priorities, and setting baselines for adoption, delivery speed, cost, quality and technology health.
- Publishing quarterly roadmaps, operating model and governance approach for the initiatives.
- Moving the highest-value workflows from pilot into repeatable adoption
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we are looking for, for this role
- You bring strong platform product management experience, ideally across developer tools, infrastructure, data or AI.
- You think in systems, comfortably joining the dots across various phases and teams.
- Translating complex technical possibilities into clear outcomes and investment decisions comes naturally to you.
- Your approach to discovery, delivery and measurement is outcome-focused, and you know how to prove what's working.
- Ambiguity, evolving technology and incomplete information don't throw you off course.
- Curiosity and pragmatism sit alongside the resilience to turn early experiments into scalable products.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-10+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management.
- A track record of taking products from ambiguous customer problems through launch and meaningful scale.
- Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes.
- Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage.
- Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams.
- A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process.
- Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: North America, EU, UK
AI Security Researcher / Research Engineer
Remote or hybrid - London preferred but North America, EU, UK accepted
About Brave:
Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a
truly
independent index, private AI assistant, latest privacy and security features, and a private ad network (opt-in!) that directly rewards you for your attention. Already over 120 million people regularly use Brave for a faster, more private web. Millions more switch every month.
The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us!
Summary
We are looking for a researcher/research engineer to help mitigate the security risks that come with building AI systems-especially LLM-powered web agents and chatbots. In this role, you'll design and implement secure-by-design architectures, audit our LLM-powered web agent (https://brave.com/blog/ai-browsing/) and chatbot, and help set Brave's direction on how we identify, measure, and reduce security risk across AI products.
Responsibilities
Design and execute adversarial evaluations to uncover failure modes in LLM-powered web agents and chatbots (e.g., prompt injection, tool abuse, data exfiltration)
Analyze model behavior (including internal thoughts) to understand and forecast security risks in frontier models
Develop and prototype security-focused training and fine-tuning techniques
Augment web agents with security principles including information flow control, privilege control and contextual security
Partner with engineers and (privacy, ML, and Cryptographic) researchers to translate findings into product changes, tests, and measurable security improvements
Help define a forward-looking security strategy and policy for building and responsibly releasing web agents—advocating for user protection
You may be a good fit if you have
Demonstrated experience working on Secure AI (prompt injection attacks and security guardrails)
Strong publication record in AI security, ML security, or closely related areas
A track record of shipping products and features inside a fast-moving environment
Strong coding skills in Python and familiarity with ML frameworks like PyTorch or JAX
Experience training, fine-tuning, and evaluating large language models
Deep familiarity with large language models and web agents, how they work, and how they are trained
Experience applying security principles (e.g., information flow control, access control/least privilege)
Demonstrated success in bringing clarity and ownership to ambiguous technical problems
A Ph.D. in computer science is highly preferred, but we may consider some exceptions with industry experience
Skills That Will Set You Apart from the Competition
Knowledge of AI Systems (pipelines, security evaluation, etc.)
Open source projects on security/privacy
Experience with confidential computing and ZKP/SMPC protocols
Ph.D. in computer science from a top-tier school
A strong publication record in premier systems, performance, or ML
Work experience in industry is desirable
Working at Brave - What we offer
Ability to work at an exciting and well-funded international startup headquartered in San Francisco
Cutting-edge technology, allowing you to work with state-of-the-art tools and software solutions
Competitive compensation and plenty of room for personal growth
Great international exposure and team atmosphere
We are looking to hire in London but would
consider
an exceptional candidate in the rest of Europe.
NO AGENCIES or RECRUITERS PLEASE - Unfortunately, we cannot work with third parties on these searches.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$86,000
—
$129,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
We are seeking a Software Development Manager to lead multiple teams building global consumer products supported by highly available, real-time cloud services. You will lead engineers across client-side, server-side, and full-stack development and remain technically engaged through architecture, design, code, and operational reviews. You will combine technical judgment with empathy and humility, creating the clarity, trust, and autonomy experienced engineers need to do their best work. You will help teams evaluate and adopt AI-assisted engineering practices where they improve quality, productivity, or customer outcomes, with appropriate safeguards for privacy, security, intellectual property, and reliability.
Responsibilities:
Lead, coach, recruit, and retain engineers across client, server, and full-stack teams while building leadership capacity and providing equitable growth opportunities, timely feedback, and clear performance expectations.
Set clear goals and accountability, provide context, and give teams autonomy in how they achieve outcomes.
Stay technically engaged through architecture, design, code, and operational reviews while partnering with technical leaders across client applications, APIs, distributed services, data systems, and cloud infrastructure.
Translate ambiguous product objectives into achievable technical plans that balance speed, reliability, security, maintainability, cost, and long-term architectural health.
Establish practical standards for software design, testing, observability, release management, deployment, documentation, and operational readiness.
Improve the resilience, scalability, and performance of services that operate 24/7/365, participate in alert escalation coverage from 8:00 a.m. to 8:00 p.m. Pacific Time, and promote disciplined incident response and learning-focused reviews that produce durable improvements without blame.
Evaluate and advance responsible uses of AI across discovery, development, testing, debugging, documentation, operations, and customer-facing product capabilities.
Partner with Product, Design, Data, Security, and other leaders to deliver valuable consumer experiences and communicate priorities, tradeoffs, risks, decisions, and outcomes clearly to technical and nontechnical stakeholders.
Skills and Qualifications:
Software development experience sufficient to evaluate architecture, understand code, assess tradeoffs, and guide technical decisions across client applications, APIs, distributed systems, cloud services, and the interactions between device software and backend platforms.
Experience managing more than one engineering team, or comparable experience leading a complex organization with multiple technical workstreams.
Experience developing and releasing customer-facing software across client-side, server-side, or full-stack systems.
Experience with client release lifecycles, such as device or operating-system compatibility, staged rollouts, telemetry, backward compatibility, and coordination with service deployments.
Experience building or operating production services, including observability, scalability, performance, reliability, or incident management.
Evidence of delivering product outcomes while improving engineering quality, team capability, or organizational effectiveness through clear communication, sound tradeoffs, and effective cross-functional collaboration.
Experience coaching engineers across career stages and addressing performance expectations with clarity, consistency, and care.
Sound judgment about the opportunities, risks, and limitations of AI-assisted engineering or AI-powered products, with prior delivery of an AI product not required.
Preferred:
Experience building and releasing global consumer products with meaningful scale, availability, latency, or device-compatibility requirements.
Experience with Java, JavaScript, or TypeScript, or with comparable languages and ecosystems.
Experience with public-cloud platforms and cloud-native architectures.
Familiarity with mobile, web, streaming, messaging, event-driven, connected-device, embedded, or other real-time technologies.
Experience coordinating releases across client applications and cloud services, or leading geographically distributed or hybrid teams.
Experience introducing AI development tools, delivering AI-powered capabilities, or leading product or technical transformation.
A bachelor's degree in computer science, engineering, or a related discipline, or equivalent practical experience.
If your experience is transferable but does not match every preferred qualification, we encourage you to apply.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$184,600
—
$277,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
УдалённоseniorRemote (Canada)
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УдалённоWe welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
ГибридmiddleAtlanta; San Francisco; New York
УдалённоmiddleEurope
Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in Denver and able to work in the office three days a week (Tuesday, Wednesday and Thursday)
seniorToronto, Ontario, Canada
Sydney, New South Wales, Australia, APAC
ОфисleadYerevan
ГибридleadRiyadh, Saudi Arabia
ГибридBarcelona, Spain
УдалённоseniorRomania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance