Location: United States
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Technical SEO Analyst to improve the technical foundations that help 1Password.com http://1Password.com attract qualified audiences, support conversion, and build category authority across consumer, product-led growth (PLG), and enterprise experiences. This is a hands-on individual contributor role for someone who moves beyond audits to diagnose root causes, recommend practical solutions, implement changes, and partner with Web Engineering when improvements require code or platform development. Reporting to the Senior Manager, SEO and GEO.
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights fasterso we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity the US.
What we're looking for:
• 4+ years of hands-on technical SEO experience on a complex software as a service (SaaS), enterprise, international, or multi-audience website.
• Strong knowledge of crawling, indexing, rendering, canonicals, redirects, sitemaps, robots directives, structured data, JavaScript SEO, Core Web Vitals, internal linking, and international SEO.
• Experience moving from technical diagnosis to implementation through content management system (CMS) changes, engineering requirements, release quality assurance (QA), and measurement.
• Experience with an enterprise or headless CMS, including content models, publishing workflows, governance, and data quality.
• Experience supporting a domain, CMS, platform, or acquired-site migration.
• Strong analytical judgment and working knowledge of Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), JavaScript, crawl tools, Google Search Console, web analytics, and monitoring systems.
• Clear communication and cross-functional project leadership, including the judgment to make day-to-day decisions independently and bring forward recommendations on broader decisions. Experience with Contentful, Vercel, Next.js, GitHub, GitLab, server-log analysis, observability, automated testing, workflow automation, cybersecurity, developer products, or a global website serving both business and consumer audiences is a plus.
What you can expect:
• Monitor and improve crawlability, indexation, rendering, site performance, structured data, internal linking, and international SEO.
• Diagnose complex technical issues and recommend priorities based on impact, effort, risk, dependencies, and business goals.
• Implement changes in the CMS and partner with Web Engineering on technical SEO requirements, acceptance criteria, and release QA.
• Lead defined technical SEO workstreams for migrations and major site changes, including redirect planning, launch monitoring, and post-launch remediation.
• Maintain agreed taxonomy, structured-content, internal-linking, and data-quality systems that support scalable content discovery.
• Build monitoring, dashboards, alerts, and repeatable processes using crawl, search, analytics, log, and CMS data.
• Use artificial intelligence (AI), scripts, application programming interfaces (APIs), and automation to scale technical analysis, quality assurance, and repeatable fixes with appropriate human oversight.
USA-based roles only: The annual base salary for this role is between $88,000 USD and $123,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, United Kingdom; Zurich, Switzerland; Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
Ledger has secured digital assets for millions of people. Ledger Enterprise brings the same security to institutions. Banks, exchanges, custodians and stablecoin issuers use our platform to hold, move and govern digital assets on infrastructure they control: Vault for self-custody, HSM On-Premises for institutions that need keys inside their own perimeter, TradeLink for off-exchange settlement, and Multisig for on-chain governance.
You’ll work closely with Business Development, Solutions Engineering, Product, Legal and Support, covering clients across Europe, the Middle East and Africa. Join a young, international, driven team in one of Ledger’s fastest-growing areas.
What you’ll be doing:
You will own a portfolio of institutional clients from signature onward. That covers onboarding, integration, adoption, renewal and expansion. You will be their trusted advisor inside Ledger and their voice in our product roadmap.
- Own client relationships end to end. Be the primary contact for a portfolio of exchanges, banks, custodians and fintechs, and build relationships from operations teams up to C-level.
- Drive integration and adoption. Explain product features clearly, run workshops, and guide clients through technical integration together with our Solutions Engineers.
- Grow accounts. Identify and close upsell and cross-sell opportunities such as new products, additional users, assets or entities. Own your expansion and retention targets.
- Negotiate renewals and contracts. Lead commercial discussions on renewals, amendments and pricing, working with Legal on terms.
- Shape the product. Turn client feedback into clear, prioritised input for Product and influence what we build next.
- Run the account rhythm. Lead QBRs, maintain account plans, keep the CRM accurate, and flag risks early.
- Represent Ledger. Meet clients on-site and at industry events across EMEA, with occasional travel.
What we’re looking for:
- 4+ years in a similar account management or customer success role, ideally in B2B SaaS or enterprise infrastructure software.
- Proven experience managing financial institution clients such as banks, asset managers, custodians or payment providers.
- A track record of upselling and expanding accounts against targets.
- Experience negotiating contracts and renewals with enterprise clients.
- Comfort with technical conversations: you can explain APIs, integration flows and security concepts without needing an engineer in every meeting.
- Hands-on experience with digital assets, or a clear and demonstrable interest in the space.
- Excellent written and verbal communication in English. You can adapt your message for a CISO, a head of operations or a CFO.
- A structured, self-driven way of working. You manage a portfolio without being chased.
Nice to have:
- Understanding of regulatory frameworks relevant to EMEA clients, such as MiCAR, DORA, the Travel Rule, the Basel crypto-asset standards, FINMA requirements, or Middle East regimes like VARA (Dubai) and ADGM.
- Familiarity with custody and key management concepts like MPC, HSMs and cold/warm/hot wallet setups.
- Additional languages, especially German, French or Arabic.
- Experience at a crypto-native firm, a bank’s digital asset desk or a custody provider.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: White Plains, NY
Legal Assistant
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
Position Overview
We are seeking a highly organized, detail-oriented and proactive
Legal Assistant
to join the Legal Department at Rectangle Health, a privately held corporation in White Plains, New York. This is a full-time, on-site position will support the Company's legal, regulatory, corporate governance, compliance, and contracting activities.
The Legal Assistant will provide administrative and substantive support to the Legal Department and will work with confidential and commercially sensitive information. The successful candidate will have a successful track record handling confidential and sensitive information with appropriate discretion, a high attention to detail, be proactive, be able to manage short timelines sometimes, manage multiple priorities, and interact professionally with employees at all levels of the organization as well as outside counsel and other third parties.
This position is well suited for an individual who takes pride in confidentiality, accuracy, responsiveness, and organization.
Key Responsibilities
Legal Department Support
Provide day-to-day support to the Legal Department.
Prepare, format, proofread and revise letters, agreements, memoranda, presentations and other legal and business documents.
Coordinate execution and distribution of contracts and other legal documents, including electronic signatures.
Maintain organized electronic legal files and records and ensure that final executed agreements are appropriately stored.
Maintain Legal Department calendars, deadlines and other important dates.
Schedule meetings and coordinate with internal business teams, outside counsel and other third parties.
Contracts and Corporate Records
Assist with the administration and organization of customer, vendor and other commercial agreements.
Track agreements through review, approval, signature and final storage.
Maintain contract records and assist with tracking expiration, renewal and notice dates.
Assist with preparation and maintenance of corporate records, organizational documents and other governance materials.
Coordinate signatures, notarizations, certifications and document requests as necessary.
Corporate Governance and Compliance
Assist with the preparation and organization of materials for Board and committee meetings.
Maintain corporate governance files, including Board materials.
Assist the Legal Department with compliance projects, internal policies and recordkeeping.
Help coordinate responses to requests for corporate and legal documentation.
Support periodic Legal Department projects, audits and information requests.
General Administrative Responsibilities
Maintain an organized and efficient filing and document-management system.
Coordinate meetings, conference calls and departmental activities.
Assist with preparation of reports, spreadsheets and presentations.
Communicate professionally with employees, executives, outside counsel, vendors and other external parties.
Identify opportunities to improve Legal Department administrative processes and organization.
Perform other duties and special projects as assigned.
Qualifications
Required
Minimum of
5 years of legal assistant, paralegal or comparable professional legal experience
.
Excellent organizational skills and exceptional attention to detail.
Strong written and verbal communication skills.
Demonstrated ability to manage multiple assignments and deadlines simultaneously.
Strong proofreading, document formatting and file-management skills.
Proficiency in Microsoft Word, Outlook, Excel and PowerPoint.
Ability to exercise sound judgment and maintain strict confidentiality.
Professional demeanor and ability to communicate effectively with senior executives and other employees.
Ability to work independently while functioning effectively as part of a collaborative Legal Department.
Ability to work
on-site in White Plains, New York, five days per week
.
Preferred
Prior experience working in an in-house corporate legal department.
Compensation & Benefit Profile:
$70,000 - 75,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid
Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid
Dental & Vision for Employee
Employer Paid
Life Insurance for Employee
Employer Paid
Long-term Disability
for Employee
Employer Paid
Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
15 days PTO &
7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us:
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: Ireland
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
We're looking for a Localisation Project Manager (Localisation Operations Specialist) based in Ireland to join our Managed Services team. In this role, you'll own the end-to-end localisation lifecycle for a portfolio of enterprise clients, serving as both their operational point of contact and a key contributor to how our team delivers value. This is a role for someone who brings real localisation experience, thrives in a fast-paced, remote-first environment, and is energized by the challenge of balancing operational precision with strong client relationships.
You Will
Act as your clients' embedded localisation operations expert, serving as the primary operational point of contact and trusted advisor for assigned accounts.
Foster strong stakeholder relationships, navigate competing priorities, and coordinate cross-functional teams to ensure the successful execution and continuous improvement of clients' localization programs.
Design and optimize localisation processes within Smartling’s platform and client-preferred project management and content management tools, overseeing the end-to-end job lifecycle and tailoring configurations to each client’s unique requirements, including effective use of AI tooling where applicable.
Solve problems both independently and collaboratively, bringing a solutions-first mindset to client challenges and internal roadblocks.
Proactively drive operational excellence by identifying and implementing process improvements, documenting best practices, and leveraging automation and AI-enabled solutions to streamline workflows, enhance scalability, and improve team efficiency
You Have
At least 2-3 years of experience in localisation or translation project management, ideally within a managed services or agency environment
Solid understanding of localisation file formats, content types, and CAT/TMS tooling
Strong client management skills: comfortable leading calls, navigating difficult conversations, and representing the team externally
Proficiency with project management and reporting tools (e.g., Jira, Asana, Google Sheets, Looker, or equivalent)
Experience coordinating with cross-functional teams across engineering, QA, and vendor management
Excellent organizational and time management skills, with sharp attention to detail and the ability to manage competing priorities across time zones
Strong written and verbal communication skills
Preferred but not required
Hands-on experience with Smartling or other TMS platforms (such as Phrase, XTM, or MemoQ)
Experience supporting enterprise or SaaS clients in an operational or customer-facing role.
Fluency or working proficiency in a second language
Interest in language, technology, or global content strategy
You Are
Accountable.
You take full ownership of your accounts, addressing issues promptly and documenting root causes and preventative actions for future improvement.
Customer-Focused.
You understand that client deadlines and requirements are real business commitments and consistently approach them with urgency, accountability, and care.
Adaptable.
You adjust effectively to changing scope, priorities, and unexpected client inputs without losing focus or execution quality.
Communicative.
You proactively stay ahead of client needs by sharing status updates, surfacing risks early, and contributing insights, guidance, and best practices.
Process-Driven.
You adhere to established processes while actively identifying opportunities to improve efficiency and consistency.
You Will Enjoy
Freedom 🏡- we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary
Wellness - company-sponsored Health insurance plan & pension plan with company matching
Balance - flexible PTO + 10 bank holidays! Generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral programs and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
Location: Erevan, Armenia; Brasília, Brazil; Bogotá, Colombia; central valley, Costa Rica; Santiago, Chile; Mexico; Lima, Peru; Manila, Philippines; Caracas, Venezuela, Bolivarian Republic of
Workplace: remote
We are looking for an experienced Business Development Representative (BDR) with a strong background in high-volume outbound cold calling to join a growing technology company serving the outdoor recreation market. This is a fully remote, outbound-focused sales role targeting small and medium-sized businesses across the U.S., working U.S. Eastern Time (EST) hours.
The ideal candidate has hands-on experience making 100 or more cold calls per day, is confident speaking directly with business owners, and is persistent, self-motivated, and comfortable handling objections and rejection.
You will introduce businesses to an advertising platform that helps them reach outdoor enthusiasts while they are planning and taking their trips. The primary goal is to generate qualified sales meetings through consistent outbound cold calling and follow-up.
Responsibilities
Make approximately 100 outbound cold calls per day to prospective U.S. businesses.
Prospect small and medium-sized businesses through cold calling, email, and other outbound channels.
Engage directly with business owners and marketing decision-makers who have not previously expressed interest in the platform.
Target hotels, inns, restaurants, powersports dealers, rental operators, outfitters, attractions, retail shops, and other businesses serving outdoor travelers.
Clearly communicate the platform's advertising value proposition, handle objections, and generate interest through cold conversations.
Book qualified meetings for the sales team through outbound cold calling and consistent follow-up.
Follow up with prospects generated through outbound campaigns, partnerships, marketing efforts, and inbound inquiries.
Manage cold calls, outreach, follow-ups, conversations, and next steps in HubSpot.
Consistently work toward daily cold-calling activity targets and weekly appointment-setting goals.
Help identify effective cold-calling scripts, messaging, and outreach strategies across new markets and regions.
Potentially take on more of the sales cycle as the company's sales process develops.
2+ years of hands-on outbound cold-calling experience in an SDR, BDR, inside sales, telemarketing, or appointment-setting role.
Proven experience making approximately 100 or more outbound cold calls per day.
Strong experience calling prospects who have not previously expressed interest in the product or service.
Demonstrated experience generating qualified sales meetings directly through cold calling.
Excellent conversational English with strong verbal communication skills and a natural, professional phone presence.
Confidence speaking directly with local U.S. business owners and decision-makers.
Strong objection-handling skills and the ability to remain persistent through rejection.
Experience selling to small and medium-sized businesses is highly preferred.
Background in advertising, digital marketing, SaaS, software, marketplace, or similar sales is preferred.
Experience working toward daily outbound call targets and weekly or monthly appointment-setting goals.
Comfortable working with a CRM such as HubSpot.
Self-motivated and able to work independently in a fully remote environment.
Persistent, organized, curious, and coachable.
Must be available to work U.S. Eastern Time (EST) business hours.
Comfortable working within a fast-moving, lean sales team.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As an AV Engineer focused on Platform & Automation, you'll build and own the software layer of Anthropic's collaboration systems — the tools, integrations, and engineering practices that let a small AV team support a fast-growing global office portfolio. Our rooms, event spaces, and broadcast systems are increasingly managed through APIs and code: device management platforms, DSP and control systems, conferencing administration, ticketing, and paging. Your job is to turn that surface into reliable, team-owned tooling, and to bring software engineering discipline to how we build and maintain it.
You can expect a lot of your time writing, shipping, and operating code — fleet health monitoring, automated room testing and ticketing, integrations between our AV platforms and IT systems, and the internal tools that AV Engineering, AV Operations, and Events rely on every day. You'll also help own the administration of the software platforms we already run, and set the standards for how the team version-controls, reviews, tests, releases, and maintains everything from DSP designs to firmware to internal services.
Responsibilities
Design, build, and ship internal tools and integrations that monitor, test, and manage AV and collaboration systems across every office
Develop fleet health monitoring and automated room testing that catch failures before users report them and open actionable tickets automatically
Build integrations across device and platform APIs — Q-SYS (including plugins and Lua control scripts), Logitech Sync, Google Meet hardware, digital signage; and IT systems such as Jira, Slack, PagerDuty, and Google Workspace
Automate repetitive operational work: provisioning, configuration baselines, drift detection, certificate renewal, and asset data — with code others can read, test, and maintain
Own administration and lifecycle of the software platforms behind the AV estate, including firmware and software release management with staged rollouts and rollback plans
Operate internal tools as production services, with monitoring, alerting, service metrics, and runbooks, on team-owned repositories and service identities so nothing depends on one person
Establish the team's engineering practices: source control, code review, testing, CI/CD, and release — and bring AV configuration under version control, with standards set for integrator deliverables and acceptance verified before changes land
Enable AV Engineers, Operations Specialists, and Production staff to contribute safely through templates, guardrails, and review paths built for non-developers
Partner with Security, IT Engineering, and Network on least-privilege API access, secrets management, and integration with enterprise standards
Gather requirements from AV Operations, Events, and AV Engineering, prioritize the tooling roadmap by operational impact, and decide where to build, buy, or push a vendor to close a gap
You May Be a Good Fit If You:
Have 10+ years of experience across AV, collaboration, or IT systems engineering, including 4+ years writing, shipping, and maintaining production code that other people depend on
Are fluent in at least one general-purpose language: Python, Lua, Go, TypeScript, or similar — and comfortable with shell scripting
Practice engineering fundamentals by default: Git-based workflows, code review, automated testing, CI/CD, logging, and observability
Understand how AV and collaboration systems work: DSP and control, conferencing platforms, room devices, signal flow, AV-over-IP — well enough to build reliable tools on top of them
Have built integrations against REST APIs, webhooks, and vendor SDKs, and know how to handle auth, rate limits, pagination, retries, and partial failure
Have owned a tool or service in production over time, not just written it, including fixing it when it broke and handing it off cleanly
Have defined engineering practices for a team, especially one where most contributors aren't developers
Turn operational pain into well-scoped tooling, and can say no to work that shouldn't be built
Thrive in a fast-moving environment where standards are being written rather than inherited
Strong Candidates May Also Have Experience With:
Q-SYS Lua scripting and plugin development
Logitech Sync and CollabOS, and Google Meet hardware administration through the Google Admin console and Admin SDK
Google Workspace APIs, GCP (Cloud Run, Cloud Scheduler, Pub/Sub, Secret Manager), and Terraform or other infrastructure-as-code
Jira, Slack, and PagerDuty APIs and automation
Crestron, Extron, or other control system programming
Dante, AES67, NDI, and network fundamentals for AV-over-IP, including multicast, VLANs, and QoS
Building with LLMs — agentic automation, LLM-assisted internal tools, or MCP integrations
Monitoring and alerting stacks such as Prometheus and Grafana, and containerized deployment
Q-SYS Level 2, CTS, or equivalent demonstrated capability
Role Specific Location Policy:
This role will be based in our San Francisco or New York City office
This role is expected to be in office 50% of the time
Up to 4 weeks of domestic and international travel annually for platform rollouts, new-office readiness, and on-site testing
Business-hours escalation coverage for the tools and platforms this role owns
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area.
The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives.
The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward.
About the Team
The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute.
In this role, you can expect to:
Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product.
Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders.
Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates.
Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product.
Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute.
Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk.
Actively contribute to technical design and implementation alongside the team.
Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems.
Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems.
Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community.
Mandatory skills
Experience leading teams through multiple concurrent priorities and diverse integration points.
Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader.
Ability to lead or facilitate system design from problem definition through implementation and delivery.
Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs.
Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality.
A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details.
You are a good fit if you have:
Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration.
Worked on products with substantial technical complexity, integration surfaces, or platform dependencies.
Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions.
Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required.
The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth.
A track record of developing strong engineers while maintaining a high technical bar.
Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve.
You’ll have an edge if you have:
Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms.
Experience building or operating data transformation, orchestration, warehouse, or execution systems.
Contributions to open-source projects or experience working with open standards and open technical communities.
Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies.
Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features.
Experience working in a remote-first or distributed organization with strong written communication practices.
Startup or scale-up experience and comfort wearing multiple hats while the organization evolves.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$206,699
—
$232,536.50 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area.
The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives.
The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward.
About the Team
The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute.
In this role, you can expect to:
Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product.
Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders.
Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates.
Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product.
Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute.
Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk.
Actively contribute to technical design and implementation alongside the team.
Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems.
Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems.
Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community.
Mandatory skills
Experience leading teams through multiple concurrent priorities and diverse integration points.
Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader.
Ability to lead or facilitate system design from problem definition through implementation and delivery.
Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs.
Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality.
A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details.
You are a good fit if you have:
Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration.
Worked on products with substantial technical complexity, integration surfaces, or platform dependencies.
Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions.
Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required.
The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth.
A track record of developing strong engineers while maintaining a high technical bar.
Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve.
You’ll have an edge if you have:
Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms.
Experience building or operating data transformation, orchestration, warehouse, or execution systems.
Contributions to open-source projects or experience working with open standards and open technical communities.
Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies.
Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features.
Experience working in a remote-first or distributed organization with strong written communication practices.
Startup or scale-up experience and comfort wearing multiple hats while the organization evolves.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$227,803.50
—
$284,757.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We’re looking for a hands-on Senior Engineering Manager to lead the Core team behind dbt V2, dbt’s next-generation engine. This is a backfill role for an engineering leader who can combine strong software-engineering judgment with people leadership, product partnership, and the ability to navigate a highly cross-functional technical area.
The Core team is responsible for building, maintaining, and evolving the Rust-based engine that powers dbt Fusion. The team primarily works on the dbt V2 runtime itself, SQL language features powered by Static Analysis, and new ELT primitives.
The role sits at the center of several parts of the dbt product: the engine and orchestration, the IDE and developer experience, adapters and data warehouses, and our new compute offering, LakeCompute. You’ll help the team make sound technical and product decisions while keeping a stable GA product moving forward.
About the Team
The Core team is part of a broader organization that includes adapters, growth, the VS Code extension, compute, and other closely connected teams. It partners frequently with Product and with the teams responsible for orchestration, IDE experiences, adapters, and LakeCompute.
In this role, you can expect to:
Lead, coach, and develop a fluid team of approximately 8 engineers working on a critical part of the dbt product.
Establish clarity across a technically demanding roadmap with multiple product and engineering stakeholders.
Partner closely with Product to translate ambiguous requirements into realistic engineering scope, sequencing, and estimates.
Help the team balance new feature development, engine maintenance, framework modernization, documentation, and the stability of a GA product.
Guide end-to-end technical design across the engine and its integration points with orchestration, the IDE, adapters, warehouses, and late compute.
Support engineers in making sound tradeoffs across product value, technical quality, performance, compatibility, and delivery risk.
Actively contribute to technical design and implementation alongside the team.
Work with peer engineering leaders to coordinate initiatives that span multiple teams and systems.
Build an environment where engineers can do high-quality work, grow their scope, and take ownership of meaningful technical problems.
Help shape the next phase of dbt Fusion as a language-aware transformation engine used by the broader data community.
Mandatory skills
Experience leading teams through multiple concurrent priorities and diverse integration points.
Strong software-engineering fundamentals and prior experience as a senior/staff engineer, technical lead, or equivalent hands-on technical leader.
Ability to lead or facilitate system design from problem definition through implementation and delivery.
Ability to translate complex or ambiguous product requirements into credible engineering estimates, milestones, and tradeoffs.
Demonstrated judgment in balancing roadmap delivery with reliability, maintainability, technical debt, and product quality.
A hands-on technical orientation, including a willingness and ability to stay close to code and engineering details.
You are a good fit if you have:
Led a software team through the full development lifecycle: discovery, design, implementation, testing, release, operation, and iteration.
Worked on products with substantial technical complexity, integration surfaces, or platform dependencies.
Successfully partnered with Product and other engineering teams to create a stable roadmap and make difficult prioritization decisions.
Experience in data transformation, orchestration, query engines, databases, developer tools, compilers, language tooling, or a closely related area. Direct dbt experience is helpful but not required.
The ability to explain complex technical systems clearly to engineers, product partners, and candidates with different levels of technical depth.
A track record of developing strong engineers while maintaining a high technical bar.
Comfort operating in a fluid environment where team boundaries, priorities, and scope may evolve.
You’ll have an edge if you have:
Experience with Rust or another systems programming language, compilers, query planning, language servers, IDE tooling, or developer platforms.
Experience building or operating data transformation, orchestration, warehouse, or execution systems.
Contributions to open-source projects or experience working with open standards and open technical communities.
Familiarity with ecosystems such as Apache Arrow, Apache Iceberg, DuckDB, ADBC, or related data and execution technologies.
Experience with SQL semantics, query optimization, transpilation across dialects, data lineage, governance, or developer-facing language features.
Experience working in a remote-first or distributed organization with strong written communication practices.
Startup or scale-up experience and comfort wearing multiple hats while the organization evolves.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$240,901
—
$301,126.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
Partner closely with product leaders to identify opportunities, generate strategy, and define success
Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
Translate research insights into a compelling narrative that shapes product roadmap priorities
Advocate for the role of Research as a strategic partner in the business process
We'd love to hear from you if you have:
7+ years of experience in UX research or user insights at a high growth B2B SaaS company
Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
While it's not required, it's an added plus if you also have:
2+ years in product design, user centric product management, product development, and/or front end engineering
A familiarity and depth of experience using Figma's products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Ireland; United Kingdom
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success (EMEA) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior TAMs at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior TAMs at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior TAMs at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-SO1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is an overnight shift role with working hours of 12:00am - 7:00am EST.
As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible.
In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership.
Some examples of our projects:
A tool to quickly analyze strace output
A solution to capture the state of a customer’s server for easier troubleshooting
A functionality to ChatOps to make it easier to identify user accounts on GitLab.com
What you’ll do
Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints.
Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues.
Participate in regular
pairing sessions
with other Support Engineers and act as a
stable counterpart
to cross-functional teams to share knowledge and improve support processes.
Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient.
Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments.
Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions.
What you’ll bring
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution
Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments
Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments
Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues
Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows
Skill in creating and maintaining clear, accurate support content and technical documentation
Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds
Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes
Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role
About the team
At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries.
We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Costa Mesa, United States
📍
Location:
Costa Mesa, California, USA
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote Opportunity
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be a
U.S. Citizen
or
U.S. Permanent Resident (Green Card holder)
.
Must be eligible to obtain and maintain a
U.S. Department of Defense (DoD) Secret Security Clearance
.
Candidates should have a strong interest in supporting U.S. defense and national security programs.
About the Role
We are seeking an
Aerodynamics Engineer
to support the design, analysis, and testing of next-generation air vehicle platforms. In this role, you will perform aerodynamic modeling, aircraft performance analysis, and wind tunnel and flight testing to optimize vehicle performance from concept through flight validation. The ideal candidate has a strong foundation in aerodynamics, computational analysis, and flight testing, with experience developing innovative solutions for advanced aerospace systems.
Key Responsibilities
Perform aerodynamic analyses to support the design and optimization of advanced air vehicle platforms.
Develop aircraft performance predictions using analytical methods and Computational Fluid Dynamics (CFD).
Conduct aerodynamic evaluations using hand calculations, vortex lattice methods, panel methods, and CFD.
Support wind tunnel and flight test campaigns, including test planning, data acquisition, data analysis, and project coordination.
Develop and maintain engineering analysis tools using
MATLAB
,
Python
, or similar programming languages.
Analyze aerodynamic performance data and recommend design improvements.
Prepare technical documentation, including specifications, test procedures, engineering reports, and design analyses.
Collaborate with multidisciplinary engineering teams throughout the design, integration, testing, and development lifecycle.
Required Qualifications
Bachelor's degree or higher in
Aerospace Engineering
.
3+ years
of experience as an individual contributor in an aerospace engineering role.
Experience with aircraft performance analysis and aerodynamic prediction.
Strong experience with:
Hand calculations
Vortex lattice methods
Panel methods
Computational Fluid Dynamics (CFD)
Experience supporting wind tunnel and flight testing, including data acquisition, analysis, and project coordination.
Strong programming skills using
MATLAB
,
Python
, or similar high-level programming languages within a version-controlled development environment.
Experience preparing technical documentation, including specifications, test procedures, and engineering reports.
Strong analytical, communication, and problem-solving skills.
Preferred Qualifications
Experience with
StarCCM+
.
Experience with
ice accretion
or
aircraft icing analysis
.
Experience using
Missile DATCOM
,
OTIS
, or
DYMOS
.
Experience working with
transonic
and
supersonic
flow regimes.
Active
U.S. DoD Secret Security Clearance
.
Location: Torrance, United States
As a Senior Thermal Engineer, you will own the thermal engineering methodology across our missile systems. You will define thermal architectures, develop high-fidelity thermal models, and use first-principles analysis, simulation, and hardware testing to ensure our vehicles perform reliably in some of the most demanding thermal environments imaginable.
You'll work across aerodynamics, structures, electrical, propulsion, systems, manufacturing, and test engineering to develop integrated thermal solutions from concept through flight. Your work will span transient mission analysis, electronic unit thermal management, specialized ground testing, and flight-test instrumentation and data analysis. This role is ideal for an engineer who enjoys moving fluidly between analytical models, real hardware, and flight data—and who wants to directly influence vehicle architecture and design decisions from day one.
RESPONSIBILITIES
Thermal design and analysis of unmanned air vehicles at conceptual, preliminary, and detailed design maturities
Define thermal system architectures and material selection strategies for vehicles operating in demanding flight environments
Thermal analysis of flight vehicles using standard thermal analysis codes and engineering/hand methods
Transient thermal analysis for time-varying mission profiles
Ground test planning, execution, and analysis in specialized thermal test facilities
Flight test planning, execution, and post-flight thermal data analysis
Use first principles and MATLAB/Python models to inform design decisions
Collaborate with aerodynamics, structures, electrical, and systems engineers on integrated solutions
Present thermal status at formal reviews internally and with customers
Prepare formal documentation (specifications, test procedures, technical reports)
BASIC QUALIFICATIONS
BS or higher degree in Aerospace Engineering, Mechanical Engineering, or Applied Physics
In-depth understanding of heat transfer, fluid dynamics, and high-temperature environments
5+ years of experience in aerospace thermal engineering on rocket, spacecraft, aircraft, or missile programs
Experience with electronic unit thermal analysis and control to component junctions
Ground testing experience with thermal instrumentation and data acquisition
Strong programming skills in MATLAB, Python, or similar for tool development
Experience preparing formal documentation
CAD experience with SolidWorks or Siemens NX
Ability to obtain and hold a U.S. security clearance
PREFERRED SKILLS AND EXPERIENCE
MS or higher degree in Aerospace Engineering, Mechanical Engineering, or Applied Physics with focus on heat transfer and
fluid dynamics
Experience with material ablation response modeling in extreme thermal environments
Knowledge of material degradation and surface phenomena under demanding conditions
Experience with specialized thermal ground test facilities
Flight test experience including instrumentation design and post-flight analysis
Experience with Thermal Desktop/SINDA
Experience with manufacturing and assembly of thermal systems
Active U.S. security clearance
We're looking for a manager to own the performance of our Document Processing team and lead the Processing Supervisors who run it day to day. If you think in systems, lead through others, and measure what matters, this role is for you.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as a Staff Mobile Software Engineer for Stytch, where you'll shape the next generation of identity and fraud prevention products.
About the job
As a Staff Mobile Software Engineer you will help scale Stytch’s core identity and fraud products as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity and fraud prevention experiences. You’ll build mobile SDK products that power authentication, fraud detection and prevention as well as emerging agentic identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.
Responsibilities
Build and own the mobile SDKs for Stytch’s identity and fraud detection platforms on Twilio—go deep on device internals for complex signal collection to improve identification of bad actors and ship new SDK surfaces powering core authentication flows, including agenting and non-human identity use cases.
Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features.
Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
Improve production quality and resilience through strong observability, incident response and remediation.
Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
6+ years of professional mobile engineering experience, with deep experience in designing, building and maintaining mobile applications.
Android development experience, fluent in Kotlin or Java.
Expertise in mobile development ecosystems, frameworks, 3rd party libraries.
Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems.
Experience making high-impact technical decisions and leading technical initiatives.
A proven track record of driving technical excellence while keeping customer needs at the center of your work.
Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term.
Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
Bachelor’s degree in Computer Science or related industry experience.
Excellent written and verbal communication skills.
Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.
Desired
iOS development experience.
Familiarity with Kotlin Multiplatform, C/C++, Swift or Go.
Experience building developer tools or SDKs.
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
Location
This role will be remote in either the US or Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500
Based in the San Francisco Bay area, California: $201,280 - $251,600
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
What this role is about
You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.
You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company.
What you'll do
Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems.
Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles.
Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you.
Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent.
Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan.
Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable.
Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next.
Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results.
Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same.
What you'll bring
5+ years in technical support, with at least 2 years managing customer-facing technical teams.
Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus.
A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership.
The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers.
A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health.
A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer.
Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident.
Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged.
A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful.
A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations.
Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback.
About the team
The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a manager of Applied AI Engineers for Anthropic's Megas segment, you will lead a team of deeply technical engineers embedded with our largest and most strategic accounts. These companies are partner-customers: they are among our biggest revenue drivers and also some of our most important go-to-market distribution channels. Each one consumes Claude to transform its own business and distributes Claude through its platforms and marketplaces. Your team works hands-on with their product and engineering organizations as they build on Claude: co-designing complex technical solutions, advising on architecture, developing evaluation frameworks, and guiding them through the most advanced implementation patterns for LLMs.
You will hire, coach, and grow this team while staying close enough to the technology to set a high bar for engineering judgment. Your engineers work in account-aligned pods alongside Applied AI Architects, and you'll partner closely with pod leads, Mega Sales, Partnerships, Product, and Research. You'll guide your team from technical discovery through production deployment, turn wins at one Mega into reference architectures and patterns that compound across the others, and channel Mega-driven requirements back into Anthropic's product and research roadmap, all while maintaining our high standards for safety and reliability. This is a fast-moving space at the frontier of what's possible with LLMs, and you'll help define how we scale technical impact across our most important relationships.
Responsibilities
Build, coach, and grow a team of Applied AI Engineers serving Mega accounts: hire strong technical builders, develop them through structured feedback and clear competency expectations, and create scalable onboarding for a customer-facing technical role.
Staff engineers into account-aligned pods alongside Applied AI Architects, balancing deep account continuity with flexibility to move expertise where the segment needs it most.
Set performance goals aligned with each Mega's technical account plan and the segment's consumption objectives, and establish the metrics, reporting cadence, and dashboards that keep pod leads and cross-functional stakeholders informed on team health and impact.
Serve as a senior technical advisor to Mega product and engineering leaders as they deploy production Claude workloads: guiding architecture design, evaluation strategy, and advanced prompting, agentic, and implementation patterns from discovery through deployment.
Lead hands-on co-build initiatives with Mega engineering teams, from prototypes and pilots to production deployments, in support of each account's joint roadmap with Anthropic.
Help navigate the partner-customer duality: support both direct consumption and the distribution of Claude through Mega platforms and marketplaces, and exercise sound judgment about what we build together and share.
Act as a technical escalation point for your team's accounts, and partner with pod leads and Mega Sales to sequence technical work for maximum customer value.
Build shared assets across pods, including reference architectures, agentic patterns, and eval frameworks, so that what one pod learns benefits every Mega account.
Collaborate with Product and Research to surface Mega-driven requirements with the right weight and context, advocating for high-impact product changes without becoming a feature-request pass-through.
Champion scalable public and internal assets documenting the latest LLM prompting, evaluation, agentic, and architecture techniques; contribute thought leadership through talks, blog posts, and white papers.
Maintain strong, current knowledge of LLM capabilities, implementation patterns, and the AI product development stack, and translate it into practical guidance for your team and customers.
Travel to customer sites for workshops, executive technical sessions, implementation support, and relationship building, and represent Anthropic at conferences and speaking engagements.
You may be a good fit if you have
6+ years of experience in technical roles such as Forward Deployed Engineer, Software Engineer, Solutions/Sales Engineer, or Technical Product Manager.
4+ years of experience operating in a formal leadership capacity, ideally with some tenure as a manager of managers/multiple teams. Former technical founders are also encouraged to apply.
Demonstrated success hiring, coaching, and scaling customer-facing technical teams, ideally in a fast-moving or hypergrowth environment.
Experience supporting large, named strategic accounts at a platform, infrastructure, or model company, ideally where the account was both a customer and a partner.
Production experience with LLMs, including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale, with the technical depth to set engineering standards and review your team's work credibly.
Strong programming skills with proficiency in Python or TypeScript and experience building production applications.
A track record engaging senior technical stakeholders (CTOs, CPOs, and engineering leaders) and influencing technical architecture and partner product roadmaps.
Experience working in or running mixed pre-sales and hands-on engineering teams (for example, SA + FDE or SE + delivery).
The ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems.
A high-cooperation mindset for cross-organizational collaboration across Sales, Partnerships, Product, and Research, balancing competing priorities with integrity.
Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
Passion for advancing safe, beneficial AI systems through creative technical applications.
Strong candidates may also have
Background at a hyperscaler, foundation model lab, or large ISV in a strategic-accounts or alliances technical role.
Experience with marketplace, embed/OEM, or co-sell motions.
Prior forward-deployed engineering leadership.
Experience leading technical teams through periods of rapid scale, balancing immediate execution with durable, long-term architectural and platform decisions.
Experience coaching engineers from purely technical roles into customer-facing, advisory work.
Executive briefing and public speaking presence.
Deadline to apply
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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