Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a boutique digital agency based in the North West of England, specializing in bespoke web design and integrated marketing strategies. With a focus on the UK market, the team provides high-impact services across SEO, paid advertising, social media, and e-commerce development for a diverse range of business owners. By utilizing platforms like Shopify and WooCommerce, they help brands transition into the digital space and scale their online presence through data-driven lead generation and creative branding solutions.
As a fast-growing agency, the team prides itself on a uniquely personalized approach, moving away from the rigid structures of corporate environments to work directly with clients on their core visions. The culture is collaborative and agile, emphasizing professional support and technical excellence. Candidates joining the team will contribute to future-proofed digital projects where innovation and measurable results are at the forefront of every campaign.
Job Type:
Full-time
Job Summary
We are seeking a high-caliber Senior Marketing Specialist to join a thriving digital marketing and web design agency. This is not a media buying role; it is a holistic marketing position for a strategist who understands the intersection of traffic, conversion, and technical execution. You will be responsible for driving high-quality leads and online growth for a diverse portfolio of clients across the North West of England, ensuring their digital presence is not just visible, but profitable. If you are a technical marketer who thrives on data-driven results and agency-paced environments, this is your opportunity to play a pivotal role in a growing team.
Key Responsibilities
Strategy & Execution:
Develop and manage end-to-end multi-channel marketing campaigns with a focus on PPC and SEO.
Paid Media Oversight:
Manage and optimize complex campaigns across Google Ads and Meta Ads to meet strict client KPIs.
Lead Generation:
Implement and refine strategies specifically designed to generate high-quality leads for service-based and e-commerce clients.
Technical Implementation:
Build, edit, and optimize high-converting landing pages to ensure maximum ROI on ad spend.
Performance Reporting:
Analyze campaign data to provide actionable insights and transparent reporting to stakeholders.
Client Success:
Ensure the technical and creative aspects of each account align with the client’s brand and growth objectives.
Requirements
Expert Paid Ads Experience:
Proven track record of success managing both Google Ads and Meta Ads at a senior level.
SEO Proficiency:
Solid understanding of search engine optimization strategies to drive organic growth.
Agency Background:
Significant experience working within a fast-paced agency environment, managing multiple client accounts simultaneously.
Technical Skillset:
Ability to build and edit landing pages; you must be technical enough to handle the "web" side of marketing.
Communication:
Exceptional written and verbal English skills.
Zone Alignment:
Availability to work a strict 9-5 schedule in the GMT timezone.
Nice-to-Haves
Advanced technical web development experience.
Deep expertise in Shopify or bespoke e-commerce platforms.
A portfolio of high-performing landing pages built from scratch.
Experience in client-facing roles with the ability to manage the full client lifecycle.
Benefits
💰 Competitive salary based on experience and qualifications.
🚀 Clear progression into leadership and management roles
📈 Opportunity to manage your own book of clients from end-to-end
🌎 Stable, long-term offshore position within an established UK agency
🎯 Potential for performance-based incentives as the role evolves
🛠️ Exposure to a wide variety of industries and modern marketing tools
УдалённоseniorSouth Africa; Availability to work a strict 9-5 schedule in the GMT timezone
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: India; Pakistan; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle.
The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences.
Key Responsibilities
Create, execute, and maintain test plans, test cases, and testing documentation.
Perform manual testing for web and mobile applications to ensure functionality and usability.
Develop and maintain automated test scripts using modern testing frameworks.
Identify, document, and track software defects through resolution.
Conduct functional, regression, integration, exploratory, and smoke testing.
Test REST APIs using tools such as Postman or similar platforms.
Collaborate with developers to reproduce issues and verify bug fixes.
Participate in Agile ceremonies, sprint planning, and release testing.
Continuously improve QA processes, automation coverage, and testing standards.
Ensure software meets quality expectations before production releases.
Requirements
3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong knowledge of manual software testing methodologies.
Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).
Experience testing RESTful APIs using Postman or similar tools.
Familiarity with Agile or Scrum development environments.
Experience using Jira, Azure DevOps, or other issue-tracking platforms.
Basic knowledge of SQL and database testing.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently while collaborating effectively with remote teams.
Experience with CI/CD pipelines.
Knowledge of Git and version control workflows.
Exposure to performance, load, or security testing.
ISTQB Certification or equivalent QA certification.
Experience working with SaaS or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices.
The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies.
Key Responsibilities
Develop, execute, and maintain detailed test plans, test cases, and test scenarios.
Perform functional, regression, integration, smoke, exploratory, and user acceptance testing.
Design and maintain automated test scripts using industry-standard automation frameworks.
Identify, document, prioritize, and verify software defects using bug-tracking tools.
Collaborate with developers to reproduce issues and validate fixes.
Test REST APIs using tools such as Postman or similar API testing platforms.
Participate in sprint planning, backlog refinement, and release readiness activities.
Ensure product quality before production deployments.
Continuously improve QA processes, documentation, and testing standards.
Work closely with cross-functional teams to deliver high-quality software on schedule.
Requirements
3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong experience with manual software testing across web applications.
Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).
Experience testing RESTful APIs using Postman or equivalent tools.
Familiarity with Agile or Scrum development methodologies.
Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar.
Basic knowledge of SQL for database validation and testing.
Familiarity with Git version control and CI/CD pipelines is an advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Experience testing SaaS platforms or cloud-based applications.
Knowledge of performance or load testing tools.
Exposure to Docker, Kubernetes, or cloud environments.
ISTQB Certification or equivalent QA certification.
Experience integrating automated tests into CI/CD workflows.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
Our Reinforcement Learning teams are central to advancing our AI systems, contributing to every Claude model and driving the autonomy and coding gains in our latest releases. The work spans computer use, code generation through RL, fundamental RL research for large language models, scalable infrastructure and training methodologies, and model reasoning.
Research TPM team supports the full model development lifecycle, from pre-training through post-training, operating at the frontier of AI development.
About the Role
As a Technical Program Manager on the reinforcement learning team, you will own the systems and programs that determine how fast our research moves: a trustworthy read on the state of RL research, the review and prioritization processes that turn that read into critical decision for production RL runs. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when research or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.
Join us in our mission to build AI systems that are safe, reliable, and beneficial to humanity.
Responsibilities
Deliver a regular read on the ground truth in RL research, covering performance against baselines, experiment results, day-to-day health, and incidents
Work with RL org leads on prioritizing, ranking, and tracking the state of experiments
Drive research reviews end to end in partnership with set the agenda, make sure the right context is in the room ahead of time, and close the loop on what gets decided
Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down
Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions
You May Be a Good Fit If You
Have a background in ML engineering or ML research before transitioning to technical program management
Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production
Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research
Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers
Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery
Are excited about pushing the frontier of what RL can do at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard.
The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.
About the role
This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.
What you’ll do
- Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services
- Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response
- Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows
- Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices
- Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service
- Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives
Skills you bring
- 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work
- Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams
- Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh
- Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements
- Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority
- Familiarity with Kubernetes, Helm, Argo and modern deployment tooling
- Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership
Who you are
- You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere
- You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations
- You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along
- You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent
- You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We're hiring an Engineering Manager to lead the Semantic Layer team in Bengaluru. You'll own the health, delivery, and growth of the team behind MetricFlow — building and coaching a group of engineers, setting technical direction in partnership with your leads, and ensuring one of the most important projects in the modern data stack keeps shipping with quality and momentum.
This is a hands-on leadership role. You'll spend most of your time growing people, running a healthy delivery process, and shaping strategy — but you'll stay close enough to the code and the architecture to make sound technical calls and earn the trust of a senior engineering team. You'll also be the steward of a public, community-facing open-source project, balancing the needs of internal roadmap and external contributors.
About the team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. The team works at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
What you'll do
Lead, coach, and grow a team of software engineers building MetricFlow — hiring, onboarding, career development, performance management, and day-to-day support.
Own delivery for the Semantic Layer team: planning, prioritization, execution, and predictable shipping of high-quality software.
Partner with your senior and staff engineers to set technical direction across metric definitions, query compilation, dimensional modeling, and SQL generation for multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Steward MetricFlow as an open-source project — set the bar for how the team triages issues, reviews external pull requests, manages releases, and engages the community on GitHub and in Slack.
Collaborate with engineering leaders across the dbt platform, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Partner with product, design, and developer-relations counterparts to translate customer and community feedback into a clear, well-sequenced roadmap.
Drive engineering excellence in performance, reliability, and observability of metric query execution at scale.
Foster a culture of design docs, thoughtful code review, and durable engineering — shipping fast without shipping sloppy.
Skills we're looking for
Experience managing software engineering teams, including hiring, coaching, and performance management, with a track record of shipping production systems.
A strong engineering foundation — you've built and shipped production software yourself and can engage credibly on architecture and technical tradeoffs with a senior team.
Familiarity with the technical domain: SQL fundamentals, how analytical query engines and data warehouses execute queries, and systems that involve parsing, compilation, or transformation (query planners, DSL compilers, type systems, or rule-based engines).
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility — and the judgment to hold a team to them.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, product managers, and external community members.
Experience leading in a distributed, asynchronous team environment.
Nice to have
Experience leading or contributing to a popular open-source project, including managing a community of external contributors.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why join us
Impact at scale: Your team's code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership: You'll lead the team behind a foundational open-source project — visible, reviewed, and used by the global data community.
A team that values craft: We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation: Market-leading salary, equity, comprehensive health insurance, generous time off, learning and wellness stipends, and home-office support.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success.
YOUR MISSION
As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform.
You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence.
WHAT YOU'LL DO
- Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences.
- Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones.
- Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations.
- Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps.
- Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes.
- Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness.
WHAT YOU'LL BRING
- 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS.
- Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles.
- Strong content creation skills with the ability to simplify complex product workflows into actionable learning assets.
- Data-informed mindset with comfort using product and learning metrics to drive program improvements.
- Excellent cross-functional collaboration and program management skills in a fast-paced environment.
- Familiarity with collaboration or visual work platforms (e.g., Mural) and design thinking principles.
- Experience with LMS, digital adoption platforms, and AI-enabled learning tools.
- Experience designing customer academies, community-led learning, or cohort-based programs.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
Sierra’s outcomes-based pricing model is central to how we partner with customers. In this role, you will work with senior leaders across Sales, Operations, Product, Finance, and Legal. You will help negotiate complex partnerships with Fortune 500 companies, build business cases that demonstrate Sierra’s value, and shape pricing strategies for AI agents that drive revenue, improve retention, and transform core business processes.
- Lead pricing strategy for major enterprise opportunities, from early customer discussions through negotiation and close
- Develop commercial models and ROI analyses that connect Sierra’s performance to measurable customer value
- Bring clear analysis and sound judgment to high-stakes customer negotiations
- Partner across the company to turn new product capabilities into scalable commercial offerings
WHAT YOU'LL BRING:
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships and familiarity with navigating sales cycles
- Strong financial modeling skills and the ability to turn analysis into a clear executive recommendation
- Excellent commercial judgment, including the ability to make thoughtful decisions with incomplete information
- Clear written and verbal communication with senior leaders
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER...
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: US Remote
Workplace: Remote
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Commercial Manager, D2C - Change & Go-To-Market
San Mateo, CA (hybrid)
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a Change & GTM Commercial Manager to shape and deliver strategic e-commerce initiatives at global scale. This role goes beyond project delivery: you will turn customer, market, and trading insights into clear commercial strategies and own the end-to-end go-to-market lifecycle, from opportunity sizing and value proposition through launch, adoption, retention, and continuous optimization. You will help improve how players discover, evaluate, purchase, and engage with PlayStation products and services across the Direct to Consumer (D2C) business. You will partner with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations to deliver measurable customer and commercial value. This role requires a commercially minded, data-savvy operator who can frame ambiguous problems, work hands-on with data, influence strategic choices, and translate insight into execution with pace and agility.
What You'll Be Doing:
Shape e-commerce and GTM strategy -
define the customer problem, identify priority segments, and shape the value proposition, market sequencing, channel approach, and commercial roadmap.
Drive analytical decision-making -
analyze customer journeys, growth funnels, trading performance, and behavioral data to identify opportunities, diagnose performance gaps, and recommend clear actions.
Build commercial cases and KPI frameworks
-
forecast and monitor outcomes including traffic, acquisition, conversion, basket size and average order value, purchase frequency, repeat purchase, LTV, and incremental revenue; use the evidence to guide investment and prioritization choices.
Embed experimentation and personalization
- partner with Product, Marketing, Analytics, and Data Science to design A/B tests, apply segmentation and predictive insights, and improve customer relevance and conversion.
Own the full GTM lifecycle -
connect commercial strategy to launch planning, customer activation, market readiness, adoption, retention, learning, and continuous optimization.
Create performance visibility -
build dashboards, decision-ready reporting, and review rhythms that turn data into recommendations, owners, and measurable performance improvements.
Lead cross-functional orchestration and change -
align global teams around customer outcomes, commercial goals, decisions, risks, dependencies, and business readiness; influence stakeholders through clear analysis and compelling narratives.
Build scalable e-commerce playbooks -
codify repeatable approaches for segmentation, proposition development, launch, experimentation, adoption, optimization, and transfer into business-as-usual ownership.
What We're Looking For:
5+ years of experience in management consulting, commercial strategy, e-commerce, digital commerce, growth, product, or Go-To-Market; experience supporting transactional e-commerce, digital storefronts, Direct-to-Consumer, technology, games, or entertainment is strongly preferred.
Commercial modelling experience including opportunity sizing, forecasting, scenario analysis, business-case development, and assessing incremental revenue and customer value.
Strong hands-on analytical capability including working with SQL, Tableau or similar BI tools, spreadsheets, KPI modelling, segmentation, funnel diagnostics, and AI-enabled analytical tools to generate actionable insights.
Structured, hypothesis-driven problem-solving with the ability to bring clarity to complexity, test assumptions, and make practical recommendations from incomplete information.
Experience with experimentation and optimization including A/B testing, test design, measurement, and using results to improve customer journeys and commercial performance.
Strong e-commerce and customer-lifecycle understanding including digital storefronts, merchandising, offers and promotions, acquisition, conversion, checkout, basket value, repeat purchase, and personalized customer experiences.
Proven ability to connect strategy to execution translating insight into clear choices, roadmaps, operating plans, and measurable outcomes.
Strong cross-functional leadership with the communication, facilitation, and stakeholder-management skills to influence product and business decisions at all levels.
Experience leading business readiness and change for new digital capabilities, customer propositions, or commercial operating models.
Product management or agile delivery experience is a plus.
What we value:
Pace and agility
to react and adjust to changing customer and business needs.
Passion
for delivering measurable business and customer value.
Curiosity
to explore data, challenge assumptions, and translate insight into action.
Commercial judgment
to balance customer value, business impact, pace, and practical constraints.
A growth mindset
and commitment to experimentation and continuous improvement.
Respect
for diverse perspectives, backgrounds, and experiences.
Commitment
to collaboration, transparency, and accountability.
A strong voice
for the customer and the market.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$131,400
—
$197,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (Global); Brooklyn, NY
Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world’s assets on one open, programmable blockchain platform.
About the Role
Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world’s assets on one open, programmable blockchain platform. We are looking for a Staff Engineer to join our Platform Engineering Group. This team is responsible for maintaining and advancing the Avalanche blockchain and its ecosystem.
Ava Labs is hiring a Staff Engineer into the Platform Engineering Group to serve as a full-time maintainer of AvalancheGo and the technical anchor for the node domain: consensus, peer-to-peer networking, state sync, the VM plugin interface, and the node's integration with the C-Chain EVM (coreth and libevm). This is a hands-on role that requires an Architect/Solver build, with tech lead responsibilities during coordinated network upgrades. You will own the health of the codebase, set the technical direction of the domain across the teams that build on it, and multiply the effectiveness of the engineers around you.
What You Will Do
- Own AvalancheGo as its maintainer: Maintain and advance the software powering the Avalanche network, as well as its environments. Manage contributions from both the team and the community in a fair, effective, and thoughtful manner. You hold the merge bar for network-critical code; assess contributions from the team and the community fairly and quickly, and steward backwards compatibility for the node operators and Avalanche L1 builders downstream of every release. Your review will be the last gate before code reaches every validator.
- Set and enforce engineering standards. Define what production quality means for the team.
- Design, build, and advance Avalanche’s critical systems. You’ll be contributing directly to the critical systems in the Avalanche network: consensus, networking (P2P), state management and sync, the VM interface, and performance of both the network nodes and their EVM integrations.
- Champion reliability and production readiness. Establish observability standards (structured logging, metrics, tracing, profiling), define SLOs for node performance, and lead incident review and postmortem culture for network incidents.
- Raise and define release quality. Own the engineering lifecycle for network-critical code: versioning and upgrade coordination, backward compatibility, staged rollouts across test networks, and hard test quality metrics (unit, property, fuzz, race-detection, and end-to-end network tests) before anything ships.
- Mentorship. Mentor senior engineers into larger scope, run design reviews that measurably change outcomes, and spread your context deliberately so the team can onboard, operate, and extend the node without you.Turn a team of individual contributors into a team with shared standards, shared context, and a high quality ceiling. Becoming a single point of failure is a failure mode of this role, and you will be expected to resist it.
- Evangelize the project within the org: Write ADRs, release notes, and technical communications; engage external contributors; and model what a great open source citizen looks like.
- Drive protocol direction through the ACP process. You originate and champion Avalanche Community Proposals, represent the node's constraints in protocol design conversations, and position AvalancheGo for upgrades before they activate on Fuji and Mainnet. Your bets play out over 6 to 18 months.
What Makes You a Good Fit
- A self-starter with insatiable curiosity combined with being comfortable diving into someone else’s code to understand how it works. You treat the code as the source of truth and are able to discern nuances from there.
- Meticulous attention to detail and an appreciation for clean, maintainable code. You create software as much for the end user as for the love of the craft.
- You believe in growing a culture of excellence. As a Staff Engineer you will set the definition for development standards among your team, as well as cultivating the quality you want to see in the developers you work with.
- You understand what makes a great open source project great. Not just in terms of code quality, but in terms of its ecosystem, its community, and its contributors
- You have operated at Staff scope before, irrespective of whatever your title said. You can point to a workstream you created rather than inherited, one that other teams came to depend on, and to the case you built to get it funded.
- You influence without authority. You have driven technical direction across teams that did not report to you, through alignment and credibility rather than escalation, and engineers from those teams would vouch for it.
- You treat the code as the source of truth. You are comfortable diving into a large unfamiliar codebase, discerning its nuances from the source, and making impactful contributions within weeks.
- You know what makes a great open source project great: the code quality, and equally the review culture, the contributor experience, and the trust of the ecosystem that depends on it. You have been on the maintainer side of that relationship.
- You hold a high bar and make it stick. You have set standards that other engineers actually follow, pushed back when work below the bar tried to land, and done it in a way that made people want to work with you rather than around you.
- You still do the unglamorous work visibly. Reviews, on-call, migrations, and documentation remain part of the job at this level, and you treat them as the job rather than a distraction from it.
This Role Is Not for You If
- You want to write smart contracts or build dapps. This is node and protocol engineering, several layers down.
- You want a purely advisory position.
- You consider reviews, on-call, migrations, and documentation to be beneath the level. They remain part of the job, done visibly.
- You are uncomfortable working in public. Your code, your reviews, your design docs, and occasionally your mistakes will be visible to the entire ecosystem.
What You Will Bring
- 8+ years of software engineering experience, including 3+ years operating at a staff/lead level (or clearly performing at that scope), with a track record of raising team-wide engineering quality.
- Expert-level Go: deep fluency with the concurrency model (goroutines, channels, the race detector), profiling and performance tuning (pprof, benchmarks), module and dependency management, and idiomatic API design in large codebases.
- Significant open source experience - maintainer or sustained core contributor on a widely used project, with a public record of reviews, RFCs/design docs, and community engagement (a GitHub profile we can read is worth more than any bullet on a resume).
- Proven production experience designing, shipping, and operating distributed systems at scale: consensus or replication, P2P networking, state synchronization, or comparable high-availability systems.
- Strong testing discipline across the pyramid: unit, property-based/fuzz, integration, and end-to-end network testing, plus experience building CI that enforces it (GitHub Actions preferred).
- Experience with release engineering for software users self-host and cannot be force-upgraded: semantic versioning, backward compatibility, migration paths, and coordinated network upgrades.
- Working fluency with Linux-based infrastructure, containerization (Docker/Kubernetes), and observability tooling (Prometheus/Grafana or equivalent).
- BS in Computer Science or related field, or equivalent demonstrated experience.
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
WHY AVA LABS?
If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others.
Ava Labs is committed to diversity in the workplace and we’re proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the team
Growth is one of the key drivers of our business. As Head of Influencer Marketing, Affiliate & Partnerships, you'll lead three of Eneba's most important growth channels and define how they evolve to support our next stage of growth.
You'll work cross-functionally with Commerce, Product, Engineering and Design to build scalable growth engines, unlock new partnership opportunities and elevate the performance of our creator and affiliate ecosystem.
This is a role for someone who wants to shape both the strategy and the organization behind it.
About You
You thrive in fast paced, high performing environments where growth is the priority. You know how to scale growth, manage significant marketing investments and build organizations that consistently outperform previous benchmarks.
You have deep expertise in influencer marketing, affiliate programs and partnerships. You understand what drives exceptional performance across these channels and know how to turn strategy into execution through high-performing teams.
You're data and AI driven, comfortable making decisions with imperfect information and naturally challenge conventional approaches. You stay close enough to execution to ask the right questions, coach your team and raise the quality of decisions without needing to execute every detail yourself.
Most importantly, you're obsessed with growth. You think beyond campaigns, understand how creator and partner ecosystems evolve and are always looking for the next opportunity to create competitive advantage.
Responsibilities
- Define the vision and strategy for Influencer Marketing, Affiliate and Partnerships, ensuring the function supports Eneba's next stage of growth
- Identify and unlock new growth opportunities by challenging existing approaches and redefining how we work with influencers, affiliates and strategic partners
- Design the operating model, playbooks and team structure needed to scale the function
- Embed experimentation, AI and data-driven decision making into the way the team operates to continuously improve business performance
- Drive sustainable growth in new markets through influencer marketing, affiliate programs and strategic partnerships
- Partner with Product, Commerce and Engineering to shape solutions that unlock sustainable business growth
- Lead, develop and inspire a high-performing team with ambitious standards, strong ownership and a relentless focus on results
- Stay close to the business and the team, coaching, challenging decisions and removing obstacles to accelerate performance
Requirements
- Proven track record of building and scaling high-growth marketing channels that delivered significant business impact
- Deep expertise in performance marketing, including acquisition, attribution, experimentation, CAC, LTV and other core growth metrics
- Deep expertise in influencer marketing, affiliate programs and strategic partnerships, with a strong understanding of how these channels scale
- Experience growing businesses across multiple international markets
- Experience defining strategy, building high-performing teams, setting clear KPIs and leading organizational change
- Experience managing significant marketing budgets and making high-impact investment decisions
- Strong commercial mindset, with the ability to identify new growth opportunities and turn them into measurable business results
- Data and AI driven, with a passion for experimentation, continuous improvement and challenging conventional thinking
- Comfortable operating in fast-paced, high-growth environments with a bias for speed, ownership and execution
- Strong cross-functional leader, able to influence and align Product, Commerce, Engineering and Marketing teams around shared business goals
- Hands-on enough to challenge ideas, coach experienced teams and confidently dive into the details when needed
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Dublin, Ireland
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Dublin.
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition that the background checks return acceptable results.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Drive high-impact security and infrastructure initiatives end-to-end. Lead complex, cross-functional programs spanning cloud infrastructure, platform security, identity and access management, detection and response, vulnerability management, and secure software delivery from problem definition through execution and sustained outcomes.
- Own execution, planning, and program health. Be accountable for sequencing work, managing dependencies, tracking risk, and ensuring delivery of Sierra’s most critical security programs, with clear milestones and outcomes.
- Help shape Sierra’s security strategy. Partner with security and engineering leadership to define priorities, investment areas, and execution plans that align risk reduction with platform growth, customer trust, and long-term scalability.
- Build and strengthen security foundations. Drive programs that establish durable security primitives such as identity boundaries, access controls, logging and detection baselines, incident readiness, and secure defaults that future teams and features can confidently build on.
- Translate ambiguity into clear execution. Decompose loosely defined security, risk, and compliance challenges particularly in emerging AI domains into structured programs, prioritized workstreams, and measurable outcomes.
- Lead communication and alignment. Provide clear updates to leadership on program health, risks, dependencies, and tradeoffs; surface issues early and drive cross-functional alignment.
WHO YOU'LL WORK WITH
- Engineering: Infrastructure, Data Platform and Agent SDK engineers to shape technical requirements, manage dependencies, and deliver resilient systems.
- Security & GRC: Security engineering, risk, compliance, and privacy partners to align on threat models, control strategy, audits, and risk management in a rapidly evolving AI landscape.
- Product and GTM: Product, Agent Development, and Sales to operationalize security commitments and respond to sophisticated customer and regulator expectations.
- Legal: On security terms, third-party risk, and contractual obligations.
- Executive Leadership: Senior leaders who rely on you for clarity, prioritization, and confidence in Sierra’s security strategy and execution.
WHAT YOU'LL BRING
- Experience running security-focused technical programs in fast-growing SaaS or platform environments.
- Strong technical fluency across cloud infrastructure, IAM, infrastructure as code, observability, secure CI/CD, and incident response.
- Ability to execute through ambiguity, prioritize effectively, and keep teams moving.
- Comfort operating in environments where things aren’t fully built yet and helping decide what needs to be built first.
- Clear, concise communication with senior technical and business leaders.
- A collaborative, pragmatic style with high ownership and high agency.
EVEN BETTER...
- Experience scaling security programs globally in AI-first or data-intensive SaaS environments.
- Exposure to emerging AI risk, data governance, or agent and model-related security considerations.
- Experience supporting security initiatives in public-sector, regulated and/or multi-cloud environments (AWS, GCP, Azure).
- Relevant security, cloud, AI or technical program management certifications.
- Familiarity with regulatory and compliance frameworks (ISO 27001, PCI DSS, FedRAMP, HIPAA)
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
As Head of Marketing – Financial Products (Card, Earn & Travel), you will own the marketing strategy and commercial growth of GoMining's financial products portfolio beyond mining.
You will define how these products are positioned, launched, and scaled globally while maximizing cross-sell opportunities across the GoMining ecosystem.
This is a strategic leadership role with direct responsibility for revenue growth, product adoption, and portfolio expansion. You will work closely with Product, Finance, Compliance, Analytics, and executive leadership to build a scalable go-to-market function for our non-core products.
Responsibilities
Marketing Strategy & Portfolio Growth
Define and execute the marketing strategy for GoMining's non-core product portfolio.
Own positioning, messaging, and value propositions for products such as GoMining Card, Simple Earn, Travel, Rewards, and future financial services.
Prioritize product launches, growth initiatives, and marketing investments across the portfolio.
Identify cross-sell and upsell opportunities between products.
Go-to-Market
Own the end-to-end go-to-market strategy for new products, features, pricing updates, and promotional campaigns.
Develop customer segmentation and messaging tailored to different audiences and markets.
Coordinate launch execution across Product, Marketing, Design, Analytics, Compliance, and Operations.
Ensure consistent customer communication across all channels.
Commercial Performance
Own the commercial funnel together with Acquisition, CRM, Retention, and Product Marketing teams.
Drive user acquisition, activation, cross-sell, retention, and revenue growth.
Work closely with Finance on pricing strategy, unit economics, and commercial planning.
Define KPIs and measure marketing performance across the portfolio.
Partnerships & Growth Programs
Develop and scale partnership, referral, and co-marketing programs.
Collaborate with strategic partners on joint campaigns and product launches.
Identify new growth channels and partnership opportunities.
Team Leadership
Lead cross-functional marketing initiatives across multiple teams.
Align Performance Marketing, CRM, Brand, Content, SEO, Community, and Product Marketing around shared business objectives.
Build scalable marketing processes and execution frameworks.
Mentor senior marketers and influence strategic decisions across the organization.
Requirements
7+ years of experience in Product Marketing, Go-to-Market, Growth Marketing, or Marketing Leadership roles.
Proven experience marketing multiple products within a single portfolio.
Experience in fintech, digital banking, payments, cards, wallets, lending, wealth management, or similar financial products.
Strong commercial mindset with deep understanding of funnel economics, pricing, CAC, LTV, retention, and revenue growth.
Experience leading global product launches and integrated marketing campaigns.
Experience building partnership, referral, or co-marketing programs.
Ability to balance commercial growth with regulatory and compliance requirements.
Experience working in high-growth technology companies.
Nice to Have
Experience in crypto, Bitcoin, Web3, or digital assets.
Experience scaling B2C financial products across multiple international markets.
Experience launching products across the US, Europe, UAE, LATAM, or APAC.
Experience with loyalty programs, rewards, subscription products, or investment platforms.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
УдалённоSouth Africa
УдалённоIndia; Pakistan; Jamaica
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УдалённоColombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
География найма не уточнена
УдалённоRemote (Canada)
УдалённоComfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones; Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads; EMEA