- Build the console screens finance teams use daily: agent spending, decisions behind payments, and approval queues. - Implement a policy editor that turns spending rules into readable, publishable policies with change history.
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- Build the console screens finance teams use daily: agent spending, decisions behind payments, and approval queues. - Implement a policy editor that turns spending rules into readable, publishable policies with change history.
Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We're looking for a Senior Infrastructure Engineer II to take ownership of a large share of Kit's core infrastructure: databases, Kubernetes, version upgrades, platform tooling, and day-to-day support. You'll also build the paved paths that let engineers, non-engineers, and AI agents test and ship changes safely. The infrastructure supports creators who depend on Kit to reach their audiences and earn a living. When it's healthy, nobody notices. That's the job. This is a full-time Individual Contributor role for an experienced infrastructure engineer who likes owning production systems end to end, takes on-call seriously, leans into automation and enjoys making other people's work easier. YOUR SUPPORT SYSTEM You'll report to Mojtaba Hosseini https://www.linkedin.com/in/mojtaba-hosseini-7a6666/, VP of Engineering at Kit. Day to day, you'll work most closely with Kris Hamoud https://www.linkedin.com/in/kristopher-hamoud-17b34665/ and Ivan Mora Perez https://www.linkedin.com/in/ivan-mora-p%C3%A9rez-ab460b45/. You'll also partner with product engineers across Kit, and with teams outside engineering who rely on infrastructure to get their work done. Once you're ramped up, you'll join a three-person on-call rotation, which works out to roughly one week in three. WHAT YOU'LL DO - First Week: Get access to our AWS accounts, Kubernetes clusters, monitoring, and CI/CD pipelines. Read through our runbooks and architecture docs. Take part in Get To Know Yous (GTKYs) with Kris, Ivan, and the engineering teams you'll support. - First Month: Pick up day-to-day infrastructure support requests and start working through them with Kris and Ivan as backup. Ship your first improvement, such as a version upgrade or a fix to a gap in monitoring. Shadow on-call shifts. Write down what you learn along the way, especially the parts that only lived in someone's head or those that can be automated or improved. - First Six Months: Own core infrastructure areas end to end: databases, Kubernetes, version upgrades, and platform tooling. Take your full share of on-call, which you'll start by the end of your first quarter. Become the go-to person for day-to-day infrastructure questions. Find one recurring source of pages and make it go away. Ship a first paved path, such as a sandbox environment where AI agents or non-engineers can safely build and test changes. - First Year: You're the primary owner of a large part of Kit's core infrastructure, and you lead projects in it without needing direction. Uptime stays at 99.9% or better, page volume is down, and you've found real cost savings. Your paved paths are in regular use by engineers, non-engineers, and AI agents. You've built observability good enough for AI agents to handle some on-call load. You've documented your decisions so others can build on your work. WHAT WILL S.E.T. YOU UP FOR SUCCESS Skills - Running production infrastructure on AWS at scale, including managed relational databases, networking, and load balancing - Operating Kubernetes in production: upgrades, capacity planning, and troubleshooting - Managing infrastructure as code and maintaining CI/CD pipelines that engineers trust - Building monitoring and alerting that catches real problems early and doesn't page people for noise - Diagnosing complex, multi-service incidents calmly, then fixing the underlying cause - Cutting cloud costs through right-sizing and reserved capacity without hurting reliability - Writing clear runbooks, docs, and decision write-ups - Nice to have: experience with Cloudflare, ephemeral or sandbox environments, or email sending infrastructure Experiences - Around 7 or more years in infrastructure, platform, DevOps, or SRE roles - Owning production infrastructure for a product where downtime costs customers money - Carrying a pager for systems you owned, and making that on-call rotation quieter over time - Leading a major upgrade or migration, such as a database or Kubernetes version upgrade, with little or no customer impact - Building self-service tooling or paved paths that other engineers actually adopted - Working on a small infrastructure team where you couldn't hand problems off to a specialist Traits - You own what you run. You spot infrastructure debt and fix it without waiting to be asked, and you follow through until it's done. - You build quality into the work. Upgrades have rollback plans, maintenance windows are planned around customers, and "good enough" is a decision, not a default. - You leverage AI effectively. AI helps you increase quality and velocity where it matters most. You know when to delegate and when to dive in, while holding accountability. - You make work easier for everyone else. You'd rather build a tool or write a guide once than answer the same question ten times. - You teach what you know. You write things down so the next person, or the next AI agent, can build on your work. - You work in public. You share context and tradeoffs openly, including during incidents and when things go wrong. - You use AI thoughtfully. It's part of how you work, and you help others adopt it without creating new risks. - You remember who's on the other end. An outage means a creator's launch email doesn't go out, and that shapes how you prioritize. WHAT WON'T SET YOU UP FOR SUCCESS - Wanting a well-defined backlog handed to you each week. Here, you'll find much of the work yourself and set priorities with Kris. - Preferring not to be on call. On-call is a core part of this role, shared across a team of three. - You are skeptical of AI’s capabilities, or conversely use AI without good judgement and accountability. - Wanting mostly greenfield architecture. A lot of this work is running, upgrading, and improving systems that already exist. - Needing layers of approval before acting. WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. This role is part of a three-person on-call rotation, so during your on-call week you'll need to be able to respond to pages outside your usual working hours. We believe PTO should always take priority over on-call. We schedule on-call around people's lives, not the other way around. On-call is a shared responsibility, but taking time off should never be a challenge COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($197,000). Level is determined based on experience and our interview process. PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: San Francisco Bay Area, USA Workplace: Hybrid Why work at Higgsfield AI? We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like. About the Role Operating Principals are Higgsfield’s general problem solvers. They work directly with the CEO and senior executives on the company’s key initiatives — owning several projects at a time, with no fixed lane: a new market this month, a broken process or a stalled product launch the next. The job is to take an undefined problem from zero to a working outcome, hand it off, and move to the next one. What You’ll Be Doing - Identifying new growth and revenue opportunities across products, markets, and partners. - Building and optimising processes that can scale with a company growing this fast. - Leading and executing priority company initiatives end to end — analysis, decision, execution, follow-through. - Pulling engineering, product, growth, and partnerships into one plan and unblocking whatever stalls. - Preparing the numbers, models, and one-pagers behind leadership, board, and investor decisions. Scope - Based in San Francisco, with regular trips to Almaty and travel to partners and markets as projects require. - Direct access to the CEO; high ownership, minimal process — no team underneath, no playbook. What You’ll Need - A degree from a top-tier university — ideally STEM or another highly quantitative field. - A track record of outstanding achievement in several different areas — olympiads, case competitions, elite scholarships, building something that worked. - 3–5 years of experience, including at least 2 years in a top-tier strategy consultancy, investment bank / PE, Big Tech, or a fast-growing global technology company. - Experience working abroad, as an expat, or inside a global organisation as a non-native speaker. - A solid track record of taking ownership and leading complex projects end to end. - The ability to break complex problems into smaller, actionable ones and enjoy working with data. - Writing and presenting at a level that goes straight to the board or a Fortune 500 partner without editing. - Natural curiosity, speed, and a will to make an impact. - Right to work in the US; based in San Francisco or ready to relocate. Nice to Have - A chief-of-staff, founder’s-office, or BizOps stint after consulting / banking. - Hands-on experience with SQL, Python, or Gen AI tooling. - Background in AI, consumer tech, or media. Screening / Interview Topics - Hardest Problem Owned – an ambiguous project taken from zero to outcome, and what the candidate personally did - Cross-Functional Delivery – moving engineering, product, and business teams without formal authority - Analytical Depth – building and defending a model or business case under time pressure - Executive Communication – a board deck, investor update, or CEO memo they wrote themselves - Pace & Ambiguity – handling a priority flip mid-project What We Offer - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.
Location: L'viv, Ukraine Workplace: hybrid About us: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association . In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification . EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a passionate and dedicated Junior Change Manager join our team in Lviv! About the job: We are looking for a proactive and detail-oriented Junior Change Manager to support production and infrastructure activities within the CasinoEngine organization. In this role, you will work closely with senior Change Managers, development teams, infrastructure specialists, operations, and business stakeholders to ensure that production changes are properly planned, documented, coordinated, and executed in a controlled and safe manner. You will contribute to the change management process by coordinating activities, facilitating communication across teams, maintaining accurate documentation, and monitoring change execution. While you play an active role in ensuring smooth delivery, responsibility for technical decisions, infrastructure design, and final approval of production changes remains with senior Change Managers and technical owners. This role is a great fit for someone who takes initiative, is not afraid to ask questions, and actively follows up to get the answers needed. We value people who speak up, challenge ambiguity, and think in a structured, logical way about how systems and processes connect. You will regularly engage with engineers and stakeholders across the organization, so confidence, curiosity, and persistence are essential to succeed in this role. This role could be a great fit for someone with a background in project coordination or junior project management and an educational background in IT, engineering, or a related technical field. What You'll get to do: Coordinate production changes, migrations, and switch-overs under the guidance of senior team members. Prepare and maintain change documentation and implementation plans. Ensure required approvals and information are collected before production activities. Communicate with development, infrastructure, operations, and business teams during change execution. Monitor production activities, track progress, and report issues, blockers, and delays. Share status updates on planned and completed change activities. Participate in technical discussions to better understand infrastructure and production processes. Follow change management processes and contribute to their continuous improvement. What You need to know: English level: B1 or higher. A proactive approach - you follow up without being reminded, and you flag problems early rather than waiting for them to surface. Confidence in communication - you are comfortable asking direct questions, pushing back, and speaking up in discussions with technical and senior colleagues. Logical, analytical thinking - you can break a complex change into steps, spot dependencies and gaps, and reason about what could go wrong. Good organizational skills and the ability to manage multiple tasks and priorities. Strong sense of ownership and attention to detail. Willingness to learn technical and operational processes. Experience working with cross-functional teams and multiple stakeholders. Basic understanding of IT systems, software delivery processes, and production releases is an advantage. Bonus points for knowledge of: Kubernetes, GitLab, Kibana, SQL/MySQL. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance Hybrid work schedule is available after the first three months of employment with 80/20 office/home format until the end of 2026. Starting from 2027, the policy will transition to primarily office-based work, with up to 10 work-from-home days per year with manager approval. Benefit from two Free Fridays each year, limited to one per quarter. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business or O’Reilly, and a budget for external training. Gym allowance. Corporate English lessons. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include on-site massages and frequent team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat. DoorDash, Deliveroo and Wolt now operate as one global company. Behind the AI experiences millions of people use every day, from shopping assistants to customer support agents, sits one shared Generative AI platform. Our team builds it. We're looking for a Staff Product Manager in London to own major parts of that platform. Your customers are the engineers and ML researchers across all three brands who build AI products and agents. You'll work with engineering and product leaders in Europe and the US, and your decisions will shape how AI gets built across every market we operate in. What You'll Be Doing Set the strategy and roadmap for core parts of our GenAI platform: model access and routing, agent infrastructure, and evaluation and observability. Build one platform for three brands. Spot the patterns across Deliveroo, Wolt and DoorDash teams and turn them into shared building blocks, so a capability built once reaches every market. Shape our model portfolio across frontier and open-weight models. Decide where we build, buy or partner in an ecosystem that changes month to month. Make agents production-ready. Give teams safe access to company knowledge, tools and systems, with the quality, latency and cost controls needed to run agents at scale. Own the evaluation strategy so teams can prove quality before launch and keep improving it after. Stay close to your customers. Work with the teams shipping AI experiences, measure adoption and time-to-production, and let real production use drive the roadmap. Lead at a senior level, presenting to senior technical leadership and influence strategy beyond your own roadmap. What You'll Need to Thrive Our ideal candidate brings deep expertise in some of these areas and curiosity to grow in others: Significant product management experience (typically 8+ years, or equivalent), including owning a technical platform, developer product, or ML or data infrastructure. Hands-on experience with LLM-based products or platforms in production, such as assistants, agents, evaluation or inference. GenAI platforms are a young field, so we care more about depth than years. A platform mindset. You notice the problem five teams keep solving and turn it into one capability everyone can use. The ability to go deep with engineers and ML researchers, then explain the trade-off in plain language to a senior leader. A track record of leading large, ambiguous areas on your own and aligning stakeholders across companies, countries and time zones. Comfort with regular overlap with US time zones, including some late-afternoon and evening calls. What Success Looks Like A team in any of our three brands can go from idea to a reliable AI product dramatically faster. That happens because the hard parts (models, inference, evaluation, tooling, observability, governance and agent infrastructure) are solved once at the platform layer and get better for everyone. Why Join Us? Real scale from day one. Your platform powers AI used by millions of consumers, merchants and couriers across three brands. Frontier work, real constraints. You'll work with the latest models and agent patterns, then make them reliable, affordable and compliant in production. Visible impact. Platform decisions here get reviewed by senior leadership and adopted across the company. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash, Deliveroo and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion We know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Location: Austria We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Requirements 10+ years of experience in software engineering, infrastructure, and/or cloud environments. 5+ years in hands-on senior technology leadership roles (CTO, VP Engineering, Head of Engineering, IT or SRE). Strong experience in at least 2 of 3 areas: digital asset/custody/KMS/MPC/HSM infrastructure; trading/FinTech infrastructure and APIs; cloud automation/AWS/Kubernetes/multi-region DR. Experience working with structured control or regulatory frameworks such as ISO 27001, PCI DSS, SOC 2, DORA, or financial-services requirements. Hands-on ability to review architecture, lead major incidents, challenge technical decisions, and produce audit-ready technical documentation. EU citizenship or valid work authorization and willingness to travel regularly to Vienna. Responsibilities Platform Architecture & Boundary Control: Own the EU entity’s technology architecture and establish clear control boundaries between Group services and local infrastructure. Custody, Key Management & APIs: Oversee relevant digital asset custody, KMS, APIs, Travel Rule integrations, on-chain monitoring, and nodes. ICT Operations & Asset Management: Maintain the ICT asset inventory, patching/vulnerability remediation, and appropriate technical/security logging. SDLC & Release Controls: Establish secure SDLC processes, CI/CD security controls, environment separation, and deployment approval gates. Incident Management & BCM/DR: Lead major technology incidents, BCP/DR testing, failover exercises, and technical root-cause analysis. Team & Vendor Management: Build and lead the local Engineering/DevOps/SRE/IT Operations capability and oversee relevant technical vendors. Working terms Immerse yourself in Crypto: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions and an inspiring environment to help you thrive. 25 business days of paid leave. Additional days off for national holiday For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .
Location: Remote - Japan - APAC Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Role As a Senior DevOps Engineer you will design, build and operate the platforms behind software delivery, edge and L7 networking, platform access, and the application-facing parts of our observability stack. Alpaca is expanding fast and our needs grow with it, so we run a follow-the-sun model that keeps those systems covered around the clock. This role is the team's presence in its own region: supporting and owning that platform in your timezone. While we are not looking for a specialist in a single tool, deep expertise in one of the tools we use alongside a broad skillset would be an advantage. What we care about most is judgement: thinking in terms of delivery and the request path, understanding business priorities and the pressure that comes with fast growth, and carrying a piece of work across quarters to a high standard without needing supervision. The engineers who do well here choose the simple solution over the easy one, even when the simple one takes longer to find. Things You Get To Do Help the engineers who build on our platform : troubleshoot problems across the stack, advise teams on how to use what we run, and take your share of the support rotation during your region's hours. Participate in our Follow-The-Sun on-call model: watch and triage alerts, join and declare incidents, lead structured debugging and escalation, and drive blameless post-mortems and the post-actions that actually close the loop. Own the path a change takes to production - GitHub Actions into Argo CD, with Helm underneath - and the release tooling that has to work across multiple clusters and regions. Run high-traffic edge and API gateway infrastructure serving hundreds of millions of requests a day globally, where performance, availability and safe change all matter at once. Operates the internal tooling the rest of engineering depends on - Grafana, Sentry, Teleport, Metabase, Atlantis and others - as production services with real users rather than one-off installations. Advance Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can get what they need through a golden path rather than a hand-off, measured by how quickly and safely the rest of engineering can ship. Take improvement projects end to end , from a problem nobody has framed yet through to something running in production that other teams rely on. Who You Are (Must-Haves) 5+ years in a DevOps, Platform/Infrastructure, or SRE role, with a proven track record operating large-scale, high-availability, high-performance systems in production. A track record of carrying multi-quarter platform work end to end in a complex environment running multiple Kubernetes clusters. Deep production Kubernetes experience across multiple clusters - upgrades, debugging and day-to-day operational ownership - including packaging and deploying workloads with Helm. Strong Infrastructure-as-Code skills with Terraform, structuring codebases across multiple environments, with GitOps as a first principle and least-privilege as a default mindset. Proven experience building and owning CI/CD pipelines at scale, for example with GitHub Actions, including releases that deploy to multiple production locations rather than only promoting through environments. GitOps continuous delivery with Argo CD, or a comparable tool you can transfer from. Working production experience on Google Cloud, ideally GKE. You do not need to have designed landing zones or cloud topology, but you should be fluent operating on GCP day to day. Solid L7 networking fundamentals - load balancing, DNS, TLS and HTTP routing - and comfort debugging the request path from edge to workload. A Platform-as-a-Product mindset, treating what the team runs as products with real users rather than internal installations. Able and willing to take part in a Follow-The-Sun on-call rotation from APAC or EMEA hours, and to work effectively in a distributed, async-first team with strong written communication. Who You Might Be (Bonus Points) You can succeed in this role without all of the below, but any of these will help you ramp faster: Policy-as-code and IaC quality tooling (OPA/Conftest, Checkov, tflint, Atlantis, or similar). Experience managing Terraform state, module registries and versioning at scale across many teams. Running secret management at scale (HashiCorp Vault, OpenBao, or similar) as a service other teams depend on. Internal PKI and certificate lifecycle management (private CAs, issuance and rotation, mTLS between services). Experience building self-serve developer platforms and internal golden paths (e.g. with Backstage, Tilt, or similar). Production experience on Azure alongside GCP. Working proficiency in Go for automation and tooling. Strong Linux (Debian/Ubuntu) and container (Docker/containerd) fundamentals. Security and compliance experience in a regulated environment (SOC 2, audit logging). Familiarity with trading, brokerage, or other regulated fintech domains. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy
Location: Belgrade, Serbia; Tbilisi, Georgia Workplace: remote AI Digital is looking for an Information Security Specialist to take on a core operational role within our growing security team. Reporting directly to the Head of Security, you will take ownership of day-to-day execution across key operational domains—including endpoint protection, access management, vulnerability management, event monitoring, incident response, email security and employee awareness programs. Responsibilities: Monitor MDM and EDR coverage: device inventory, policy compliance, gap identification, escalation to IT Ops. Triage EDR alerts: initial assessment, isolation where needed, escalation. Monitor inactive and privileged accounts across Google Workspace and key SaaS platforms. Track MFA coverage, maintain metrics, escalate deviations. Vulnerability Management. Assist with endpoint patching; notify IT Ops and DevOps on critical CVEs. Monitor baseline security alerts in Google Workspace and EDR; assist with event triage, escalation by severity, and log maintenance. Review phishing reports (analysis, email isolation, user notification) and manage blocking policies in Google Workspace. Administer KnowBe4: training modules, phishing simulations, department-level metrics. SaaS Vendor Management. Support security incident handling from the security team side: escalation, timeline tracking, incident log. Participate in the SOC 2 certification process. Help prepare responses to security sections of questionnaires from current and prospective clients. 2–4 years in information security or a related field (IT, DevOps with a security focus). Hands-on experience working with SaaS platforms from a security or administration perspective. Understanding of core concepts: access management, vulnerability management, endpoint protection, event monitoring. Experience with MDM solutions. Experience with EDR. Ability to take on a task without a defined process and drive it to completion. Some processes will need to be built from scratch — we'll support you through that. Comfortable coordinating with cross-functional teams: setting requirements, following up on execution. Nice to have: Google Workspace administration. Security awareness platforms (KnowBe4 or equivalent). Involvement in a SOC 2 or ISO 27001 certification process. Familiarity with CIS Controls or NIST CSF. Experience with process automation (scripting, API integrations, no-code/low-code tools). What we offer: USD compensation that values your expertise. Work from anywhere: Fully remote to suit your lifestyle. 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter. Growth-focused environment: Access to learning resources and clear pathways for growth. Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more. A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.
Location: Amsterdam, Netherlands Are you comfortable navigating complex software systems, working with coding agents, and defining what makes developer tools actually useful? Do you want to shape how developers and AI work together inside IDEs? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do Agentic development is changing how software gets built. Developers no longer just chat with AI – they delegate tasks, run parallel agent sessions, and steer autonomous changes. As agents take on more work, reviewing and owning the output is becoming the hardest part of the process. JetBrains Air is our open system for agentic development. It brings tools like Codex, GitHub Copilot, Claude Agent, Gemini, and Junie directly into JetBrains IDEs, providing an agentic-first user experience. We are looking for a Senior Product Manager to lead key areas of Air. You’ll take ownership of high-impact workflows, work closely with cross-functional teams (including software engineers, designers, ML researchers, analysts, DevRel, and product marketing), and turn technical complexity into clear product direction. Day to day, you will: Take end-to-end ownership of key parts of Air in JetBrains IDEs, driving work from problem framing and discovery to delivery, adoption, and iteration. Define and refine core agentic workflows, including task delegation, session monitoring, steering, and code review. Model complex user flows, system states, permissions, and integration schemes to guide engineering and design decisions. Maintain a transparent roadmap that balances quick improvements with long-term strategic investments. Define telemetry, design experiments, analyze product data, and make evidence-based roadmap decisions. Study how developers interact with leading AI agents and tools to inform product priorities. Engage with the Agent Client Protocol (ACP) ecosystem and collaborate with partners building on it. Partner with enterprise sales and support teams to address governance, privacy, and control requirements. What you’ll bring A systems-thinking mindset that easily breaks down complex architectures, workflows, and dependencies. A data-driven approach to product decisions, including hands-on experience querying and analyzing telemetry. Active personal experience using coding agents and clear perspectives on where current AI tools succeed and fail. Strong product intuition for complex technical user experiences and developer workflows. Clear, concise, and collaborative communication skills with the ability to explain complex technical concepts simply and build alignment across diverse groups of stakeholders. Comfort navigating fast-changing technical landscapes with high ambiguity. What you’ll need Proven experience shipping end-user products as a product manager or in a similar role. Strong technical grounding in software development workflows, including IDEs, git, code review, CI/CD, and package management. A hands-on technical background sufficient to collaborate closely with software and ML engineers. An understanding of core AI and agent concepts, including tool use, protocols (MCP/ACP), context retrieval, evaluations, and latency/cost trade-offs. The ability to write SQL or Python to analyze product metrics and experiment results independently. Fluency in English, both written and spoken. What success looks like In your first 6 to 12 months, success in this role means: Driving measurable growth in active Air users and improving weekly/monthly retention (D7/D30). Increasing agent session completion rates and the proportion of agent-generated changes accepted by developers. Establishing clear, telemetry-backed decisions across your product roadmap areas. Delivering validated product hypotheses consistently each quarter. Contributing directly to JetBrains AI revenue growth and overall IDE value. Why join JetBrains? Strong base salary – We offer competitive pay that reflects your skills and experience. Flexible work schedule – Enjoy the freedom to work from home or from the office. Extra time off – More days to relax, recharge, and do the things you love. Learning and development opportunities – Access to conferences, courses, and language classes. Free meals and snacks – Lunch and refreshments provided to keep you fueled. Health and wellness – On-site gyms or sports club stipends. Internal events – Company-wide celebrations and team gatherings. We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. If this sounds like a challenge you'd enjoy, send us your resume and a short note on why you're interested in Air. #LI-KL1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role *Pls kindly note this role has no base salary, it's commission based We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across EU and emerging global corridors. This role will focus on community building, merchant acquisition, local payment partnerships, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels. The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth. Key Responsibilities: Support market expansion for Bybit Pay across EU, building and owning the full growth pipeline Acquire and manage merchants, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: 1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD. Long-term overseas work or study experience (must-have). Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs. Demonstrated success in driving regional growth or launching payment products in multiple markets. Ability to work independently and thrive in fast-paced, high-ownership environments. Native local language proficiency + strong English communication skills. Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred. Preferred Qualifications Understanding of regulatory and compliance requirements for payments and cross-border movement. Background working in global remote teams. Prior experience with crypto exchanges, payment gateways, or card programs. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a ! Requirements We're looking for a Senio/Staff-level engineer with an open mind and a builder's instinct - someone who goes beyond executing tasks and is ready to own the High-Performance practice end-to-end: establish engineering processes, drive R&D, evaluate and champion new technologies, and lead their adoption in production. The ideal candidate can bridge the gap between business requirements for low latency and high throughput and the realities of existing infrastructure - translating "we need to be faster" into an actionable technical roadmap. You bring a fresh perspective, know how to organize the work, and are equally comfortable optimizing a hardware parameter and presenting a strategy to stakeholders. We expect 5+ years of hands-on experience as a DevOps/SRE/Systems Engineer in performance-critical environments - and the maturity to grow yourself and grow a team around you. Linux: Advanced administration and OS-level tuning — real-time OS configurations, cgroups, CPU isolation, memory management, and low-level network stack configuration. Hardware Internals: Deep understanding of CPU power and performance states (C/P-states), Hyper-Threading / SMT trade-offs, TX/RX ring configuration, and the full data path from NIC through PCIe to memory and CPU. Ability to reason about and tune each stage of that path under production load. Networking & TCP Internals: Deep knowledge of TCP/IP — congestion control, ACK behavior, buffer tuning, and protocol-level latency sources. Strong Linux networking fundamentals: low-latency NIC configuration, bypass networking technologies (DPDK, RDMA), and market connectivity (multicast feeds, co-location networks, VPNs). Performance Engineering: Practical experience profiling latency-sensitive systems; familiarity with tools such as perf, flamegraph, strace, tcpdump, eBPF, and hardware performance counters. Containerization: Deep knowledge of Docker and Kubernetes, including low-overhead deployment patterns and performance trade-offs of containerized workloads. IaC: Proven track record with Ansible, Terraform, and Helm in production environments. Monitoring: Hands-on experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and alerting (P99, jitter, throughput KPIs). Scripting: Solid scripting in Bash and Python; Golang is a strong plus given its role in systems tooling. CI/CD & Secret Management: Strong grasp of CI/CD pipelines with experience integrating performance validation stages; familiarity with Vault for secrets management. Security: Understanding of DevSecOps principles and Kubernetes security policies. Key Performance Metrics You'll Work With Latency Distribution - P99 / P99.9 across the tick-to-trade path, using hardware-level timestamps (NIC/PTP). Jitter - variance between min/max latency, measured over large sample sets in live market conditions. Throughput - messages per second (orders + cancels) under exchange burst scenarios. System Reliability - сontinuous monitoring of uptime Extra Credit / Big Pluses Hands-on experience with kernel-level optimization: syscall reduction, network stack bypass (DPDK, RDMA, Solarflare OpenOnload). Background in HFT, algorithmic trading, or other ultra-low-latency production environments. Experience with hardware timestamping, PTP/IEEE 1588, and precision time synchronization. Familiarity with colocation operations and exchange connectivity (cross-connects, proximity hosting). Proven SRE track record with formal SLO/error budget frameworks in latency-sensitive contexts. DevSecOps: vulnerability scanning, Zero Trust, RBAC, and secure delivery pipelines. Understanding of business processes in FinTech, crypto, or electronic trading. Responsibilities Low-Latency Infrastructure Ownership: Design, deploy, and continuously optimize infrastructure for latency-sensitive trading systems — market data handlers, order/deal gateways, and risk check engines. Own the full stack from bare metal to application delivery. Define and maintain a reference architecture for low-latency connectivity when onboarding new trading venues, including reproducible configuration baselines, validation procedures, and performance acceptance criteria — so every new venue goes live on a proven, optimized stack. Cloud & Hybrid Network Connectivity: Design, implement, and maintain complex low-latency network solutions for cloud provider interconnects - including cross-connects and Direct Connect / ExpressRoute links between cloud regions, hybrid on-premise/cloud topologies, and high-throughput inter-server fabrics. Ensure both latency minimization and fault tolerance at every layer: physical redundancy, failover routing, and path diversity across providers and regions. Hardware & OS Stack Tuning: Go deep on the full hardware and OS stack - CPU pinning, C/P-states, HT/SMT configuration, NUMA topology, IRQ affinity, TX/RX ring sizing, NIC offloading, and network stack bypass (DPDK/RDMA where applicable). Understand the complete data path from NIC through PCIe to memory and CPU - and optimize every hop. Infrastructure as Code (IaC): Automate provisioning and configuration of high-performance environments using Ansible, Terraform, and Helm - with performance reproducibility as a first-class requirement. Latency Profiling & Benchmarking: Systematically profile and debug latency hotspots across the full execution path. Establish and maintain SLA/SLO targets; track P99/P99.9 distributions, jitter, and throughput - not just averages. CI/CD for Performance: Build and maintain CI/CD pipelines that include automated latency regression testing, so performance degradations are caught before they hit production. Monitoring & Observability: Design and operate comprehensive latency monitoring and alerting systems (Prometheus, VictoriaMetrics, Grafana) - including hardware timestamping (NIC/PTP) and fine-grained performance telemetry. Colocation & Network Placement: Research, evaluate, and manage optimal server placements - colocations, cross-connects, proximity hosting. Work closely with network and infrastructure teams to minimize physical and logical distance to exchanges. High Availability & DRP: Design systems that maintain stability and reliability under peak load while continuously pushing latency lower - zero regressions, always. Cross-Team Collaboration: Work alongside algo developers, quant teams, and network engineers to ensure trading strategies execute with minimal infrastructure overhead. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .
Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Middle DevOps ! Requirements We're looking for candidates with 3+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning. Containerization: Deep-dive knowledge of Docker and/or Kubernetes. IaC: Proven experience with Ansible, Terraform, Helm. Network: Solid networking skills on Linux, including VPN solutions, Proxies, and Web servers. Monitoring: Practical experience with the Prometheus Stack and Grafana. Scripting: Proven track record writing scripts in Bash, Python (Golang is a nice-to-have/big plus). CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization, from syscalls to network card tuning. Experience operating High Availability / Low Latency solutions. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech/Banking/Crypto sector. Proven track record as an SRE. DevSecOps: Vulnerability detection, enforcing security best practices (Zero Trust, RBAC, secure code delivery), and experience with scanning tools (Trivy or Snyk). Responsibilities Hybrid Infrastructure: Get your hands dirty with both cloud providers and bare-metal servers. This includes administering Linux servers (Ubuntu, CentOS, RHEL), incident resolution, and troubleshooting. A high-level understanding of the Linux stack: Skills in working with files and scripts in Linux, and an understanding of the principles of security, account management and access control. Infrastructure as Code (IaC): Automating deployment and configuration using Ansible, Helm, and Terraform. CI/CD: Building and maintaining rock-solid CI/CD pipelines. Monitoring & Observability: Setting up and optimizing comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, GrafanaLabs stack, ELK stack). High Availability & DRP: Designing and implementing architecture that adheres to principles of High Availability (HA), scalability, and Disaster Recovery Planning (DRP). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .
Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a DevOps Engineer with Big Data Skills! Requirements We're looking for a DevOps engineer with 4+ years of hands-on experience, at least 2 of them spent building and running data or analytics infrastructure. You've designed systems that move, store, and serve data at scale. Warehouse maintenance is part of your daily routine, and writing Python, Bash, or SQL scripts is second nature. You treat data security as a core responsibility: you protect confidentiality, enforce zero-trust, least-privilege access, and automate everything you touch. Solid IaC skills are a must. IaC & CI/CD: Production experience with Terraform, Ansible, and Helm, plus CI/CD systems (GitLab CI, GitHub Actions, Jenkins, or ArgoCD). We expect you to design pipelines, not just use them. Containerization: Working knowledge of Docker and Kubernetes, including running data workloads on it (like Spark on Kubernetes, stateful services, operators). Cloud: Solid experience with AWS (S3, EC2, EMR, Redshift, Glue, IAM) or an equivalent cloud provider. Linux & Networking: Solid Linux administration skills and foundational networking knowledge relevant to distributed systems. Analytical Databases: Hands-on operation of ClickHouse and/or the Hadoop ecosystem (HDFS, Hive, YARN), including cluster setup, tuning, and scaling. Data Warehouses: Practical experience with Snowflake or Redshift, covering warehouse sizing, workload management, performance tuning, and cost control. Large Databases: Experience administering databases at terabyte scale: replication, backup and restore strategies, partitioning, and migrations with minimal downtime. SQL & Scripting: Strong SQL skills, including reading execution plans and optimizing heavy queries. Confident in Python and Bash for automation, data parsing, and investigation. Data Lakes & Object Storage: Working knowledge of S3-compatible storage, columnar formats, partitioning strategies, and data lifecycle management. Orchestration & Streaming: Familiarity with Airflow (or similar orchestrators) and Kafka, and how they fit into data pipelines. Extra Credit / Big Pluses Experience with Tableau, Power BI, Looker, Superset, or similar BI tools, including administration, performance tuning, and data source design. Hands-on experience with dbt and analytics engineering practices. Experience with open table formats (Apache Iceberg, Delta Lake, Hudi) and query engines like Trino/Presto or Athena. FinOps experience in data platforms: managing Snowflake credits, Redshift clusters, and storage costs at scale. Spark performance tuning and job optimization. Change data capture (CDC) with Debezium or similar tools. Data quality tooling (Great Expectations, Soda) integrated into CI/CD. Golang or Rust tooling experience. Knowledge of data governance and compliance (GDPR, data retention, PII handling). Understanding of business processes in the FinTech/Banking/Crypto sector. Responsibilities Infrastructure Ownership: Own the infrastructure behind our data and analytics platform, from provisioning to daily operations. Keep it reliable, scalable, and cost-efficient as data volumes grow. Infrastructure as Code: Provision and configure all data infrastructure with Terraform, Ansible, and Helm. CI/CD Pipelines: Build and maintain delivery pipelines for both infrastructure and data code (ETL jobs, Airflow DAGs, dbt models, schema migrations), with automated testing, safe rollouts, and fast rollback. Database & Warehouse Operations: Maintain ClickHouse, Snowflake, Redshift, and вPostgreSQL at multi-terabyte scale, handling replication, backups, upgrades, capacity planning, and disaster recovery. Data Lake Storage: Manage S3-compatible data lake storage, including partitioning, file formats, and lifecycle policies. Automation & Script Optimization: Refactor and automate Python, Bash, and SQL scripts to cut runtimes and eliminate manual work. Performance & Cost: Right-size clusters and warehouses, tune heavy queries, and keep compute and storage spend under control. Monitoring & Alerting: Cover data infrastructure with metrics, logs, and alerts for cluster health, pipeline SLAs, and job failures. Security & Access Control: Enforce least-privilege access, secrets management, encryption, and auditability for sensitive data. BI Infrastructure: Support the infrastructure behind Tableau or similar BI tools. Big Data Platforms: Deploy, tune, and troubleshoot Hadoop, Spark, and Kafka clusters in production. Collaboration: Work with data engineers, analysts, and developers to turn their workloads into solid infrastructure decisions. Security & Access Control: Implement role-based access, secrets management, encryption at rest and in transit, and auditability for sensitive datasets in line with regulatory requirements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .
Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements We're looking for candidates with 5+ years of hands-on experience as a DevOps / SRE and deep expertise in the following technologies: Linux: Advanced administration and OS-level tuning — real-time kernels, process scheduling, memory management, cgroups, CPU isolation, and I/O optimization. Cloud platforms: Understanding of and experience in building complex systems focused on high availability (HA), low latency and high-performance computing (HPC) Networking: Deep understanding of TCP/IP, UDP, multicast, Ethernet, VLANs, and PTP at the wire level. Experience with low-latency network configurations and familiarity with kernel bypass technologies (DPDK, RDMA) is a strong plus. Containerization: Deep-dive knowledge of Docker and Kubernetes, including performance trade-offs of containerized workloads and low-overhead deployment patterns. IaC: Proven experience with Ansible, Terraform, and Helm in production environments. Hardware Performance: Working knowledge of how CPUs, NIC queues, memory, and storage behave under pressure. Hands-on experience with hardware tuning (BIOS configs, CPU isolation strategies, NIC queue management). Monitoring: Practical experience with the Prometheus / Grafana stack; ability to build latency-aware dashboards and fire meaningful alerts rather than noise. Scripting: Proven track record writing production scripts in Bash and Python. Golang is a significant plus. CI/CD: Strong grasp of core CI/CD tools and experience with secret management using Vault. Security: Understanding of DevSecOps principles and hands-on experience configuring security policies in Kubernetes (Zero Trust, RBAC, secure code delivery). Databases: Solid working knowledge of SQL and/or NoSQL databases under operational conditions. On-Call & Incident Response: High sense of ownership for production systems — willing to participate in on-call rotations and available to respond to critical incidents outside business hours when the situation demands. Extra Credit / Big Pluses Linux: Deep-dive into kernel-level optimization — from syscalls and network card tuning to DPDK or FPGA-based networking. Proven experience operating High Availability / Ultra-Low Latency solutions in live trading environments. Experience with hybrid infrastructures (on-premise + cloud) — colocations, cross-connects, and proximity hosting. Background in building and operating Big Data and Data Analytics platforms. Understanding of business processes in the FinTech / Banking / Crypto / HFT sector. Proven track record as an SRE with formal SLO / error budget frameworks. DevSecOps: Vulnerability detection, enforcing security best practices, and experience with scanning tools (Trivy or Snyk). Blockchain / crypto-native background is a bonus. Responsibilities Hybrid Infrastructure (Baremetal and Clouds): Administer Linux servers (Ubuntu, CentOS, RHEL), drive incident resolution, and take end-to-end ownership of system reliability. Low-Latency Systems Operations: Proactively monitor, troubleshoot, and tune latency-sensitive trading systems and exchange connections across multiple asset classes. You treat P99 latency as a first-class metric. OS & Hardware Tuning: Go deep on the Linux stack — CPU pinning, NUMA topology, IRQ affinity, kernel parameter tuning, NIC offloading, and BIOS-level configurations. If it affects the tick-to-trade path, you own it. Infrastructure as Code (IaC): Automate deployment and configuration using Ansible, Terraform, and Helm with performance reproducibility as a hard requirement. CI/CD: Build and maintain rock-solid CI/CD pipelines (GitLab CI, Jenkins, ArgoCD) including automated performance regression checks. Monitoring & Observability: Design and operate comprehensive monitoring and logging stacks (Prometheus, VictoriaMetrics, Grafana, ELK). Build latency-aware dashboards and alerting — P99/P99.9, jitter, throughput, and error rates. High Availability & DRP: Design and implement architectures adhering to HA, scalability, and Disaster Recovery principles — zero regressions while continuously reducing latency. Cross-Team Collaboration: Partner with quant, trading, and network engineering teams to squeeze every drop of performance from the full stack — from hardware up to application logic. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .
Location: Remote - USA Workplace: Remote The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate. Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats. Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today. As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats. Who you’ll work with You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it. In this role, you’ll: - Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system. - Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock. - Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure. - Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable. - Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners. - Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone. - Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize. - Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t. - Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering. We’re looking for candidates who have: - Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it. - On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one. - A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work. - Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus. - Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you. - Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike. - AI-forward instincts — you build automation to scale your work and others’, not just use it. - Comfort working with data; blockchain forensics experience strongly preferred. - 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire. You might also have: - Russian language ability. - Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process. - A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance. - Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Budapest, Hungary Blue Projects — Project Manager (Budapest, Hungary) Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary. About Blue Projects Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality. With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.” Deliver here. Grow here. We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety. Role Overview Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders. Job Description Define the project scope, objectives, and deliverables in line with client expectations. Prepare and maintain detailed project plans, schedules, and budgets. Evaluate project risks and establish appropriate mitigation measures. Serve as the principal contact for the client, contractors, and other stakeholders. Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned. Arrange and lead regular stakeholder meetings to share progress updates and resolve issues. Manage and coordinate the design process, ensuring it meets industry standards and client requirements. Review and approve engineering designs, drawings, and technical specifications. Coordinate across disciplines to identify and prevent design or execution conflicts. Assist procurement activities, including vendor selection and contract negotiations. Track contractor and supplier performance to confirm compliance with agreed terms. Manage contract variations, claims, and disputes on the client’s behalf. Oversee on-site project delivery to ensure that work follows design specifications and quality standards. Carry out site visits to monitor progress and address issues without delay. Work with construction teams to maintain required safety and compliance standards. Monitor project expenditure and control costs to prevent budget overruns. Approve invoices and oversee project financial reporting. Identify cost-saving opportunities while protecting required quality levels. Ensure compliance with local regulations, applicable codes, and industry best practices. Perform regular quality inspections to confirm the integrity of materials and workmanship. Coordinate audits and maintain the related compliance records. Manage project changes with clear documentation and communication to all relevant parties. Review and adjust schedules and budgets when the project scope changes. Produce detailed client progress reports covering milestones, status, and identified concerns. Maintain complete project records to support transparency and future reference. Ensure project documentation complies with both company and client standards. Lead the project handover process, including commissioning and operational readiness. Coordinate final inspections and formal client acceptance. Qualifications Demonstrated experience as a construction project manager, with a focus on industrial projects. Strong understanding of construction methods, materials, and project management principles. Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications. Familiarity with quality, health, and safety standards. Good working knowledge of Microsoft Office. Excellent command of English. Familiarity with construction and project management software. Excellent communication and negotiation capabilities. Strong organizational and time-management skills. A collaborative team player with leadership ability. BSc/BA in engineering, building science, or another relevant field. PMP or an equivalent certification is considered an advantage. Availability for business travel or relocation. Additional Information Career growth & well being At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program. Global mobility Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements. Our culture We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset. Inclusion & Equal Opportunity Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers. GDPR & confidentiality By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially. About Blue Projects Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity. How to apply Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Singapore About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role We're looking for an Engineering Manager for Network Infrastructure to own delivery of network infrastructure initiatives in APAC. This is not a role for someone who only coordinates tickets and status. It is a role for someone with an engineering skeleton: a person who has built, operated, broken and recovered things, and can earn the trust of SREs, SWEs, network engineers, and security and platform teams. We are at the early stage of our APAC expansion, so at first you will be hands-on: reviewing designs, stepping into incidents, and writing code or automation when the team needs it, with a high degree of independence from the European teams. As the organisation grows, the scope of the role will grow with it. You own delivery. You will make important cross-team initiatives land: defining scope, aligning owners, exposing risks, driving decisions, tracking dependencies, and making sure we ship useful outcomes instead of half-finished initiatives. The job is not done when the technical pieces exist. It is done when engineers trust the tool, the NOC actually uses the workflow, alerts are actionable, runbooks are real, and the new way becomes the default way. You stay technical. You don't need to be the deepest expert in every area, but you should be technical enough to understand real trade-offs: why rollback is not optional, why "just automate it" can create a bigger blast radius, why SLOs without ownership are decoration, and why network device CI/CD is very different from deploying a stateless service. You can read a design doc, challenge missing assumptions, notice unclear failure modes, and help the team turn a vague but important problem into an executable plan. This is a high-leverage role in an early-stage and fast-scaling network infrastructure organisation. Many important systems are being built now: automation, observability, reliability standards, provisioning flows, operational safety, and cross-site consistency. You won't be maintaining a mature machine from the sidelines. You'll help shape how the machine works. Your responsibilities will include: Set the engineering bar: code quality, design review, on-call and incident management practices, and operational standards Own end-to-end delivery of cross-team network infrastructure initiatives in APAC, from a vague problem statement to an executable plan to adoption Define scope and success criteria, align owners across SRE, SWE, network, security, platform and data center teams, and drive decisions to closure Review designs and technical proposals, challenge missing assumptions, and surface failure modes, dependencies and risks early Stay hands-on where it matters: step into incidents, write code or automation, and unblock the team Drive adoption: make sure tools and workflows become the default way of working, with real documentation, runbooks and feedback loops Keep stakeholders, including the European teams, informed with clear, honest status and coordinate across time zones Turn operational pain and engineering input into a clear, prioritized backlog We expect you to have: 7+ years of experience in software, SRE, network or infrastructure engineering, including experience leading cross-team technical initiatives A real engineering background: you have built and operated production systems and can earn the trust of deeply technical teams Ability to read design docs and technical proposals, understand trade-offs, and ask sharp questions about reliability, rollback, blast radius and failure modes Strong understanding of infrastructure fundamentals (Linux, networking, automation, CI/CD) at the level needed to hold your own in technical discussions Proven ability to drive decisions and create clarity in ambiguous, fast-changing environments Excellent written and verbal communication, including documenting plans and decisions and influencing smart technical people Ability to work independently in an early-stage environment and to build processes from scratch Professional working proficiency in English (spoken and written) and comfort working across time zones It will be an added bonus if you have: Experience with network infrastructure: network automation, observability, or network device lifecycle management Experience with SLO/SLI frameworks, incident management, or production readiness processes Experience with CI/CD or change management for network or other high-blast-radius infrastructure Experience building a team from scratch or launching a new engineering hub Experience with secrets and access management, firmware rollout or fleet-wide operational initiatives Hands-on engineering contributions (code, tooling, automation) alongside management work Knowledge of the APAC network landscape (carriers, IX, regional connectivity and regulatory specifics) Examples of initiatives your team may own: A user and secrets management system for network infrastructure, including robot-user lifecycle, safe key/password rotation, revocation, break-glass access, mixed agent/push-based device support, and integration with existing secrets backends An SLO framework for network services and components, including SLIs, SLOs, dashboards, alerts, ownership, tiering, and a clear link between reliability targets and engineering investment CI/CD for network devices, where configuration changes, validation, staged rollout, rollback, and blast-radius control become disciplined and repeatable instead of manual and risky Fleet-wide operational initiatives such as firmware consistency, device lifecycle hygiene, observability coverage, monitoring quality, alert ownership, or production readiness for new network capabilities Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .
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