Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview
We are seeking a Senior Localisation Quality Engineer, a highly skilled and innovative individual who brings together design-phase product thinking, software engineering expertise, localisation awareness, and technical problem solving.
The role builds on the core responsibilities of a Senior Localisation QA Engineer, combining strong localization quality expertise with software engineering, automation, and earlier involvement in the product design and development lifecycle.
This role is ideal for someone who has worked closely with design teams in Figma, has experience reviewing and validating designs before implementation, understands how localisation impacts product and UI design, and can build scalable technical solutions to improve quality across the product lifecycle. You will partner with design, engineering, product, and localisation teams to identify risks early, improve design quality and localisation readiness, and create tools, systems, and solutions that enable faster and smarter delivery.
Rather than focusing only on post-implementation testing, this role emphasises early engagement in the design phase, including reviewing Figma files, prototypes, design systems, user flows, and content structures to ensure they are scalable, testable, and ready for localisation across languages and regions. You will also contribute as a hands-on engineer, building software, automation, integrations, and AI-driven solutions such as agents, assistants, or plugins that improve workflows, validation, and quality decision-making.
The ideal candidate combines strong software development skills, experience working with design systems and Figma-based workflows, practical understanding of localisation and internationalisation, and hands-on interest in engineering solutions to product and quality challenges.
Responsibilities
Design Systems, Figma & Early Product Quality
- Partner with designers, product managers, engineers, and the wider Localisation team to help identify localisation risks early in the design phase.
- Support the Localisation team by reviewing Figma designs and providing technical and design expertise to improve localisation readiness before implementation.
- Help the Localisation team identify and address design risks such as text expansion, truncation, layout issues, bidirectional languages, locale-aware components, and cross-market scalability.
- .Build and improve tools, automation, and processes that enable Localisation QA to identify issues earlier and at scale, including automated design and content validation, screenshot capture, localisation readiness checks, and quality validation across languages and regions.
- Work with the wider Localisation team to define best practices and guidance that help designers and engineers create products that are ready for localisation from the start.
- Collaborate with design teams on design systems, UI patterns, and content structures to improve quality and reduce downstream issues before code is written.
- Help define quality expectations, localisation considerations, and implementation guidance directly from design artefacts and product requirements.
Localisation Quality & Testing
- Perform hands-on Localisation QA testing across multiple languages, platforms, products, and regions, including linguistic, functional, visual, and internationalisation testing.
- Lead and support complex localisation quality initiatives, while contributing directly to day-to-day testing when needed.
- Develop and improve localisation test strategies covering linguistic, functional, visual, and internationalisation quality.
- Investigate complex localisation and internationalisation issues and work with engineering, design, product, and localisation teams to identify root causes and appropriate solutions.
- Help define localisation quality standards and ensure localisation considerations are integrated throughout the product development lifecycle, from design through implementation and release.
Software Engineering & Technical Solutions
- Design and develop software, internal tools, automation, and reusable services that improve product quality, design validation, and workflow efficiency.
- Build scalable software solutions that support validation of product experiences across design, development, and release stages.
- Contribute to codebases, frameworks, and technical infrastructure that improve quality signals, design consistency, and localisation support.
- Partner with software engineers to improve feature readiness, system testability, and quality-by-design practices.
- Integrate validation and quality workflows into modern development environments and CI/CD pipelines where appropriate.
Automation, Tooling & Process Improvement
- Identify opportunities to reduce manual work and improve localisation and product quality across design, engineering, and localisation workflows.
- Design and build tools, automation, integrations, or other technical solutions that help teams review designs, validate content, detect issues, and improve workflows.
- Choose the right technical approach for each problem, which may include traditional automation, scripts, plugins, APIs, AI/LLMs, or existing internal tools.
- Develop solutions that help identify localisation and quality issues earlier in the product lifecycle and provide faster feedback to teams.
- Prototype and test new approaches, measure their value, and develop successful solutions so they can be used by the wider Localisation team and potentially other teams.
Cross-Functional Leadership
- Act as a bridge across design, engineering, product, and localisation teams, helping align quality, scalability, and user experience goals.
- Communicate clearly with both technical and non-technical stakeholders, translating complex issues into actionable recommendations.
- Influence teams toward a shift-left, design-led quality approach.
- Contribute to planning, design reviews, implementation discussions, and release readiness with a focus on preventing issues early.
- Provide technical guidance and mentorship to members of the Localisation team, sharing engineering, automation, localisation, and quality best practices.
- Promote a culture of innovation, technical excellence, and continuous improvement.
Qualifications
Education
BS/BA in Computer Science, Engineering, Human-Computer Interaction, Design Technology, or a related field, or equivalent practical experience.
Experience
- 5+ years of experience in software engineering, design technology, quality engineering, localisation engineering, or related product development roles.
- Strong hands-on experience in software development, with the ability to build tools, systems, integrations, or automation that solve real product challenges.
- Experience working closely with design teams and Figma workflows, including reviewing designs, prototypes, component systems, and user journeys before implementation.
- Experience validating or testing Figma designs for quality, scalability, localisation readiness, and implementation feasibility.
- Practical understanding of localisation and internationalisation principles in digital products.
- Experience with localisation quality or testing across multilingual products, platforms, or regions.
- Strong programming skills in one or more languages such as Python, JavaScript, TypeScript, or Java.
- Hands-on experience building or experimenting with AI agents, plugins, copilots, or intelligent workflow tools.
- Experience with APIs, structured data, system integrations, and modern software development practices.
- Familiarity with developer collaboration tools such as GitHub, JIRA, and Confluence.
- Strong understanding of product development lifecycle, Agile methodologies, and cross-functional delivery models.
Soft Skills
Excellent written and verbal communication skills.
Strong product thinking and problem-solving ability.
Comfortable operating across design, engineering, product, and localisation domains.
Self-motivated, adaptable, and effective in a fast-paced environment.
Strong organisational and stakeholder management skills.
Desired qualifications
Experience with Figma design systems, component libraries, and design-to-development workflows.
Experience creating or contributing to Figma plugins, design validation tools, or workflow extensions.
Experience building AI agents, assistants, or plugins for design, engineering, content, or localisation use cases.
Experience influencing product quality earlier in the lifecycle through design review and engineering collaboration.
Familiarity with multilingual product development, translation workflows, or international launch readiness.
Experience in video games, consumer technology, digital entertainment, or large-scale product environments.
Fluency in one or more non-English languages is a plus.
What We Offer
The opportunity to shape next-generation quality, localisation, and design-to-development practices.
A dynamic and inclusive workplace where technical excellence, collaboration, and global impact thrive.
Competitive compensation, performance bonuses, and comprehensive benefits.
Career growth opportunities in a forward-looking engineering environment focused on quality, localisation, automation, intelligent systems, and early product excellence.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
We are looking for a Senior Treasury Manager to build and run Finom's treasury function.
Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator.
That is the job. You will take part in building it, and you will run it while it is being built.
This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them.
What you'll own
Liquidity and funding
Daily liquidity positioning and float management across entities and accounts
Intraday funding of payment channels; nostro and correspondent account management
Collateral and minimum-balance obligations across card schemes, T2, and credit providers
Contingency funding — the playbook for the day we need €20m by tomorrow morning
A daily treasury balance sheet — net liquidity and net capital available — that reconciles
Safeguarding and portfolio
Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers
Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline
Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules
Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation
NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast
Governance and controls
Ownership of the investment policy, limit framework, and eligible-instrument register
Treasury governance: decision pack, agenda, decision log, and delegated-authority register
Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges
Covenant tracking across credit facilities
Regulator, external audit, and second-line engagement on treasury and safeguarding matters
Systems and data
Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours
Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't
Replacing manual spreadsheet processes with something that survives your holiday
Commercial
Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review
Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak
What good looks like in the first 12 months
Investment policy and limit framework live, with treasury governance running on a documented decision log
Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks
Investment accounting platform implemented; monthly close on the portfolio no longer manual
An NII number that is reconciled, attributed, and forecastable
A contingency liquidity playbook that has been tested rather than written
Who you are
5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager
Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it
Experience building or materially rebuilding a treasury function, not only operating inside an established one
Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level
Track record of automating manual treasury processes and implementing treasury or investment accounting systems
Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report
Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge)
Sound judgement under time pressure in a lean environment with real accountability and limited cover
Strong Excel skills
Fluent English
Nice to have
Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting
SQL or Python
Experience in a firm transitioning toward a banking licence
Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Baku, Azerbaijan
DevOps Engineer
Location
: Baku, Azerbaijan
Type
: Full-time
Company
: DRL LLC
About eiGroup
At eiGroup, we believe ideas can change industries - but only if they are nurtured with structure, science, and courage.
We’re an
R&D and Innovation Venture Studio
that transforms human ingenuity into technological value that scales.
Our ecosystem brings together researchers, engineers, and creators who turn complex challenges into scalable products - from subsurface imaging to AI-driven analytics, from remote sensing to digital transformation.
Our ventures are built in-house, born from research, and grown into independent companies.
Together, we’re shaping how innovation takes root in this region - and how it reaches the world.
What You'll Do
Own CI/CD across Azure Pipelines and GitLab CI: YAML pipelines, multi-stage builds, environment promotion, approvals, artifact and container publishing, shared templates so each team isn't reinventing its own build
Provision and run our Kubernetes clusters, including standing up new ones from scratch with Rancher: workloads, ingress, secrets, resource limits, autoscaling, rollout and rollback strategy, Helm charts, version upgrades and etcd backups
Own our Azure estate — App Services, compute, networking, storage, Key Vault, managed identities — alongside self-hosted services running on our own infrastructure, including cost hygiene and right-sizing
Introduce Infrastructure as Code (Terraform or Bicep) from a largely manual starting point: reusable modules, state management, real parity between environments
Build and maintain monitoring and alerting: metrics collection, Grafana dashboards the teams actually use, centralised logging, and alerts that fire on real problems rather than noise
Own production: releases, incident response, root cause, backup and restore drills, and an on-call rotation designed to stay quiet
Manage secrets and access properly (Key Vault, managed identities, Entra ID, least-privilege RBAC) and put secret, dependency and image scanning into the pipelines
Work with the Project Managers across our ventures: take in infrastructure requests, prioritise them honestly against each other, and propose the cheaper version when there is one
Plan and report your work in Azure DevOps — break requests into tasks, create your own where the work originates with you, keep status current, and raise blockers early enough that PMs can plan around them
What You Bring
3+ years in DevOps, SRE or platform engineering, with real production ownership
Strong hands-on Linux — comfortable in the shell, able to debug a failing service without a UI
Proven CI/CD experience with Azure Pipelines, GitLab CI or equivalent, including pipelines other teams depend on
Kubernetes in production: deployments, services, ingress, config and secrets, RBAC, autoscaling — and the ability to diagnose why a pod won't start or a rollout is stuck. Helm for packaging. You have built a cluster from scratch, not only deployed into one
Solid Docker fundamentals: multi-stage builds, image size, base image hygiene
Microsoft Azure: compute, networking, storage, Key Vault, managed identities, Entra ID, Azure Monitor
Infrastructure as Code with Terraform or Bicep — nice to have
Scripting in Bash plus Python or PowerShell — enough to automate a task properly instead of documenting a manual one
Networking fundamentals: DNS, TLS and certificates, reverse proxies, load balancing, VNets, subnets, NSGs, firewall rules
Databases from the operations side: backups and tested restores, connection pooling, working with developers on a slow query
Sound security instincts — you notice the exposed secret, the public endpoint, the permission nobody needed
Able to serve multiple teams with competing requests, work independently, estimate credibly and flag risk early
Good written and verbal communication in English
Our benefits include:
Medical insurance (family coverage)
Flexible working hours
Wellness program
Childcare support
Company-provided lunch
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Operational Framework & SOP Ownership:
Own the end-to-end SOP architecture for Payment Risk Operations - including risk investigation and case review SOPs, and the framework design for risk-related dispute and chargeback flows - ensuring the operating model scales to support new business lines such as OKX Pay and OKX Card.
Human-AI Collaborative Workflow:
Design and continuously optimize the human-in-the-loop operating model, defining how AI agents and human reviewers divide work, hand off, and escalate - so that coverage, decision quality, and throughput all improve as automation expands.
Automation Focus:
Increase the automation percentage within risk control processes to ensure efficiency and scalability, expanding the share of cases resolved without manual intervention.
Efficiency Evaluation:
Monitor and optimize moderation efficiency metrics such as SLA, automation rate, AI coverage and agreement rate, false positive rate, and average handling time (AHT).
Cross-Department Collaboration:
Work with product, engineering, and compliance teams to integrate risk control strategies system-wide. Partner closely with the risk strategy team, who own rule and model logic, to translate strategy changes into reviewable, scalable operational workflows.
Regulatory Compliance:
Collaborate with AML/Compliance partners to ensure adherence to regulatory requirements in risk control strategies.
What We Look For In You
5+ years of product or operations strategy experience in the risk management area, familiar with risk decision engines, modeling services, and risk analytics tooling.
Proven experience designing operational frameworks and SOPs for a review or investigation function at scale - not only documenting existing processes, but architecting the workflow, decision matrices, and escalation paths behind them. Experience with AI-assisted or human-in-the-loop operations is a strong plus.
Ability to translate operational strategy into detailed product requirements, and communicate those requirements clearly to cross-functional teams - including but not limited to engineering, business, partnership, operations, and merchant tech. Comfortable working closely with engineering on system and workflow design.
Track record of owning quality and throughput outcomes for a review or investigation function — defining QA standards, calibrating reviewer decisions, and driving measurable improvement in accuracy and efficiency.
Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones.
Data oriented - identifying, defining, tracking, and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring.
Experience leading cross-functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment.
Nice to Haves
Personal trading experience or education in financial or payment risk management.
Exposure to dispute, chargeback, or representment operations at a payment provider, acquirer, or issuer.
Proficiency in Mandarin is an added bonus, as you may cross-functionally collaborate with technical colleagues who primarily speak Mandarin.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"
Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.
We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
A frontier
agentic translation system
that localises every market (20+ languages) with a human-in-the-loop mechanism.
A self-improving
agentic QA product
that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
This is a build-the-frontier role, not a manage-the-vendor role.
This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.
What You’ll Be Doing
You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.
Own the agentic translation system
Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.
Build the agentic QA and quality automation
Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
Make it self-improving
Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.
What We Look For In You
PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
Nice to Haves
Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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Notice:
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OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
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's
Candidate Privacy Notice
.
Location: Mexico City, Cuauhtémoc, Mexico
Your Purpose
We're looking for a resourceful, analytical, and execution-obsessed B2B Growth Marketing Specialist to become the operational backbone of our marketing team. This is a hybrid role that spans demand generation, event operations, campaign execution, and marketing ops, all with a relentless focus on pipeline growth and efficiency.
You'll own programs end-to-end: from building the strategy and managing vendor relationships to tracking budgets, analyzing results, and iterating fast. Events are an important part of the mix, but so are ABM plays, content-driven lead gen, partner marketing, and everything in between.
We need someone who doesn't wait for instructions. You see a gap, you fill it. You use AI tools daily to multiply your output. You're as comfortable building a campaign report in HubSpot as you are negotiating a venue contract or writing a landing page brief. If you thrive in fast-paced, "do more with less" environments, this role is for you.
Reports To
Senior Marketing Manager for Bitso Business -
Ingrid Carraro
Who You Are
4+ years of experience
in B2B marketing, ideally in roles that combined demand gen, events, and marketing ops.
A genuine
growth mindset
— you're metrics-driven, experiment-happy, and always looking for the next lever to pull.
Solid experience
managing events and marketing budgets
, vendor contracts, and multi-vendor logistics.
Hands-on proficiency with
HubSpot (Marketing Hub & CRM).
Strong analytical skills
: you're comfortable in spreadsheets, dashboards, and data. You make decisions with numbers, not gut feeling.
Heavy, daily user of AI tools:
you already use AI to write, analyze, automate, and create. This is non-negotiable.
Exceptional
organizational skills:
you manage multiple projects, deadlines, and stakeholders without dropping balls.
Excellent written and verbal communication in
English and Spanish.
Based in
Mexico City
with availability for occasional travel.
Nice-to-Have
Experience in fintech, financial services, or enterprise SaaS B2B environments.
Familiarity with ABM platforms (Demandbase, 6sense, HubSpot ABM).
Experience with paid media management (Google Ads, LinkedIn Ads, Meta).
Knowledge of SEO/SEM fundamentals and content marketing strategy.
Experience with analytics and BI tools (Google Analytics, Looker, Tableau).
Experience with event platforms (Whova, Cvent, others).
What You Will Do
Event Marketing & Field Programs
Manage the end-to-end logistics of B2B marketing events: trade shows, hosted dinners, executive roundtables, webinars, virtual summits, and partner activations.
Source, negotiate, and manage external vendors (venues, A/V, catering, booth production, swag, event platforms) and own all related contracts and payments.
Build pre-event, during-event, and post-event engagement strategies to maximize pipeline impact from every event dollar spent.
Capture and repurpose event content (recordings, insights, testimonials) into downstream marketing assets.
Budget, Vendor & Project Management
Own and manage marketing budgets across events and campaigns: forecasting, PO tracking, invoice reconciliation, and ROI reporting.
Manage multiple vendor and agency relationships simultaneously, ensuring deliverables are on time, on budget, and on brand.
Maintain rigorous project management practices across all workstreams — timelines, briefs, status updates, and stakeholder alignment.
Marketing Operations & Analytics
Be able to manage workflows, lead scoring, email automation, campaign attribution, list segmentation, and reporting dashboards on HubSpot.
Ensure data hygiene across the CRM: proper UTM tagging, lead source tracking, duplicate management, and lifecycle stage accuracy.
Build and maintain performance dashboards that give leadership clear visibility into marketing's impact on pipeline and revenue.
Analyze campaign and channel performance to deliver actionable insights and recommendations to the team.
AI-Powered Productivity & Automation
Use AI tools (Claude, ChatGPT, Midjourney, Jasper, Notion AI, etc.) daily across the workflow — content drafting, data analysis, creative production, vendor research, reporting, and process automation.
Identify and implement automation opportunities to eliminate manual, repetitive work across marketing operations.
Stay on top of emerging AI-powered martech tools and proactively bring recommendations to the team.
Be a force multiplier — consistently deliver the output of a much larger team by working smarter with technology.
Content & Creative Collaboration
Collaborate with content and design teams (or lead directly when needed) to produce campaign assets: landing pages, emails, social content, one-pagers, presentations, and sales enablement materials.
Write clear, compelling briefs for creative and content requests, ensuring alignment with campaign goals and brand standards.
Support thought leadership efforts by coordinating webinar content, blog topics, and industry POV pieces with subject-matter experts
Cross-Functional Alignment
Work closely with Sales to ensure marketing programs/events are aligned with pipeline goals, territory plans, and target account lists.
Partner with Product Marketing to translate product narratives into demand gen campaigns and event messaging.
Provide regular performance updates and strategic recommendations to leadership.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Bangalore (Remote)
Work Shift:
U.K Shift (1:30 PM IST to 10:30 PM IST)
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: Parkland, USA
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in Warsaw, Barcelona and Parkland (FL), along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we're more than just a company — we're a team united by a common mission: Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here's what we value, and what we hope you do too:
Continuous Learning and Growth:
We are passionate about learning, growing personally, and building rewarding careers.
Making an Impact:
We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
Solving Exciting Challenges:
We tackle complex problems every day, supported by a team of world-class professionals and mentors.
Enjoying the Journey:
We believe in having fun while working toward our goals.
About the Role
We're hiring an Executive & Personal Assistant to the CEO
to protect the CEO's quality time and reduce the number of decisions he personally has to make. You'll own his calendar, his working and living environment, travel, health and wellness operations, household and office administration, finance administration across personal and corporate spend, and the coordination of the small support team that executes all of it. The executive and personal sides of a founder's life are one system here, so this role covers both — you direct execution while keeping ownership of the outcome.
And here's what makes this role different: you're not only running the operation, you're building the system that runs it. Meeting capture, transcription and OKR check-in data already happen automatically, and travel booking runs against a written playbook. What doesn't exist yet is a scorecard covering everyone in the support perimeter, fed by logs that collect themselves rather than by hand, and a way for the CEO to see the state of your work on a Monday morning without asking for it. Building both is a core expectation, not a nice extra — and as more of the administrative layer automates, this role shifts further toward reviewing what the systems produce, catching exceptions early, and managing the people and vendors around the automation.
You'll report directly to the CEO.
Key Responsibilities
Calendar and meeting discipline
Own the CEO's professional and personal calendar as a single integrated schedule — meetings, travel, training, treatments, family.
Enforce meeting discipline: agendas prepared, correct attendees, pre-reads circulated 24 hours ahead, action items captured and closed before the next meeting.
Manage requests for the CEO's time with judgement — decline, defer, delegate or escalate.
Resolve calendar conflicts independently and report the resolution rather than returning the decision.
Scorecards, reporting and automation
Build and maintain a personal scorecard and a team scorecard covering every person and vendor in the support perimeter, with digital logs of dates, responsibility areas and reports.
Hold a weekly and biweekly reporting rhythm that doesn't slip when operational demand rises.
Work inside the company's OKR system, track commitments and follow through to closure.
Automate recurring work with AI tooling — meeting notes and action items, scheduling, reporting, document drafting — and progressively reduce the manual load of the role itself.
Environment management
Make sure the Parkland office, the Barcelona setup and the CEO's home are ready before he arrives: climate, light, air quality, noise, cleanliness, food, connectivity.
Resolve environment problems on the spot rather than routing them, including when the responsible person is unavailable.
Travel, events and hospitality
Own business and personal travel end to end, with a travel assistant executing bookings against a playbook covering class, hotels and budget.
Manage conferences, quarterly business reviews, executive meetings, family occasions and milestones, gifts and deliveries.
Handle disruption — cancellations, reroutes, ground transport failures — as it happens.
Health, sport and wellness operations
Coordinate medical, dental and concierge medical appointments and follow-ups, keeping continuity of care across providers.
Manage the training schedule and wellness treatments, and manage nutrition with chefs in Parkland and Barcelona.
Protect wellbeing decisions actively, including against schedules that are locally normal and personally wrong.
Support perimeter and office operations
Coordinate the support team — travel assistant, house manager, driver, handyman — plus office and household vendors, without formal line authority over them.
Hire and onboard supporting roles, starting with an office manager.
Run payroll for hourly staff on a biweekly cycle, verifying timesheets before approval.
Keep vendor contracts, renewals and service quality under review, and supervise office operations including lease matters, setup and improvement.
Finance administration
Corporate card management: receipts, notes, monthly close.
Personal and family payments through a dedicated account, with regular reporting and funding requests.
Light bookkeeping and cost review across the support perimeter.
Legal and personal projects
Drive immigration, visa and documentation matters to completion, including in-house filings and deadline tracking.
Household administration: security and camera systems, maintenance, insurance and service contracts.
Family support requests, with CEO approval.
What We're Looking For
Experience
Prior experience supporting a founder or CEO across both business and personal domains — not a scheduling-only or office-management-only background.
Coordinating people and vendors without formal authority: household or office staff, contractors, service providers.
International travel coordination — flights, hotels, visas, ground transport.
Systems and Data
You can build and maintain a scorecard or dashboard from scratch: define what's tracked, get the data in automatically where possible, and explain what the numbers mean to someone who wasn't involved.
A track record of holding a reporting rhythm under operational pressure, evidenced by artefacts you built and maintained yourself.
Demonstrated AI experience in this domain — scheduling, meeting notes and action items, reporting, document drafting — with the ability to describe the workflows you improved, the results they delivered, and how you validated the output.
Tools
Advanced Google Workspace; Slack; Zoom.
A corporate expense platform such as Ramp, and payroll for hourly employees such as Rippling, with light bookkeeping.
Soft Skills
Exceptional attention to detail and very high personal standards.
The resilience to absorb a high volume of competing tasks without letting the reporting cycle slip.
Independent judgement — comfortable deciding and being accountable rather than escalating everything.
Discretion: a very high standard of privacy around business, family, health and finances.
Fluent English; US work authorisation; willing to work from Parkland four days a week with one day remote.
Nice to Have
Confluence and Jira, or comparable documentation and tracking tools.
Experience with an OKR tracking system; a meeting-management tool such as Fellow; a scheduling AI such as Motion.
Nutrition, health and wellness knowledge.
Experience hiring and onboarding household or office staff, and experience with immigration and visa processes.
How Success Is Measured
Success in this role is measured through:
The CEO never having to ask where something stands
Task state visible to him without being requested
Every person and vendor in the perimeter measured, with data arriving automatically rather than collected by hand
A reporting rhythm that holds through difficult weeks
Travel, events and environments running without questions being raised
Nutrition, training and treatments running to schedule without the CEO's involvement
Payroll, vendor contracts and spend accurate and reviewed on time
You'll Work Closely With
The CEO
The executive team, on meeting preparation and follow-through
The travel assistant, house manager, driver and handyman — and the office manager you'll hire
Household and office vendors
Finance, on corporate cards and payroll
What Makes Someone Successful
The strongest people in this role:
Care about the outcome itself rather than how it looks — surface work passes a checklist and falls apart when someone opens the hood.
Build the system instead of carrying it personally, so that what they set up survives them.
Decide and report, rather than handing the decision back.
Execute a direction they disagree with, and raise the disagreement where it belongs.
Hold a large number of small details without being overwhelmed by the volume arriving.
Location and Travel
Parkland, Florida
- four days a week in the office, one remote, with the judgement to be on site more when the situation requires it. We're open to candidates outside Florida who are willing to relocate, and relocation is covered in full. Occasional travel with the CEO, principally to Barcelona around quarterly business reviews.
We are a group of different but like-minded people who are inspired by a common goal and love what they do.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: India
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Global Equity Settlement
Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets.
Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement.
Monitor daily settlement activity and proactively identify transactions at risk of failing.
Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions.
Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian.
Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines.
Trade Exception Management
Investigate and resolve trade mismatches, including:
Settlement instruction discrepancies
Quantity and price differences
Allocation issues
Counterparty booking errors
FX and market-specific settlement exceptions
Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues.
Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate.
Cash & Position Reconciliations
Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies.
Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians.
Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions.
Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.
Operational Risk & Regulatory Controls
Ensure operational processes comply with applicable SEC, FINRA, and global market regulations.
Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities.
Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations.
Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews.
Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts.
Reporting & Process Improvement
Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics.
Prepare work papers, operational summaries, root cause analyses, and management reporting.
Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency.
Update operational procedures, controls, and documentation as business processes evolve.
Support the implementation of policy frameworks while serving as a resource for operational policy questions.
Automation & Strategic Initiatives
Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes.
Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics.
Participate in cross-functional projects supporting new products, international market expansion, and operational scalability.
Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk.
Collaboration
Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing.
Foster an environment of teamwork, accountability, and continuous learning.
Support department initiatives and perform additional responsibilities as business needs evolve.
Who You Are (Must-Haves):
2+ years of experience supporting brokerage operations with a focus on global equity settlements
Strong understanding of securities settlement lifecycles within a broker-dealer or carrying firm
Experience working with third-party clearing firms and global custodians
Knowledge of U.S. broker-dealer operations and financial industry regulations.
Familiarity with BNY Nexen or similar global custody settlement platforms
Working knowledge of SWIFT settlement messaging (MT54x series), Euroclear, DTCC, and international settlement practices
Experience settling securities across global markets, including Europe and Asia (Hong Kong, South Korea, and other international markets)
Strong expertise performing cash and position reconciliations across multiple currencies and markets
Experience investigating trade mismatches and collaborating directly with counterparties to resolve settlement issues
Ability to analyze operational data, identify trends, and make sound decisions based on available information
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities while working independently in a fast-paced environment
Comfortable working remotely while collaborating across distributed teams
Working knowledge of SQL, Metabase, or similar reporting and data analysis tools.
Proficiency with Microsoft Office and Google Workspace
Adaptability to evolving regulatory requirements and business priorities
Possess the Securities Industry Essentials (SIE) Exam and Series 99 license (or higher), or obtain the Series 99 within 180 days of hire
We Value Team Members Who
Stay Curious by continuously learning and seeking opportunities to improve
Have Empathy when collaborating with teammates, clients, and partners
Are Accountable by taking ownership of outcomes and following through on commitments
Who You Might Be (Nice-to-Haves):
Associate's or Bachelor's degree in Business, Finance, Accounting, Economics, or a related discipline
Five or more years of experience in brokerage operations, reconciliation, settlements, accounting, banking, or financial services
Experience with DTCC U.S. equity settlement processing
Knowledge of tokenized securities or digital asset settlement
Experience using AI-powered productivity tools (Cursor, ChatGPT, GitHub Copilot) to automate workflows or enhance data analysis
Experience supporting automation initiatives in partnership with Engineering teams.
Series 7 or additional FINRA licenses
Experience working within a high-growth fintech or electronic brokerage environment
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make:
You’ll sit in the Finance team, reporting to the Assistant Treasurer. You’ll work closely with Commercial Finance, FP&A, Reporting, and Finance Ops. Our Finance team plays a crucial role in driving the success of the business by managing budgets and liquidity, forecasting performance, and providing strategic insights. We ensure financial stability and support our business partners in decision-making.
Finance sits within our Enablement function, providing the expertise, structure and challenge that help loveholidays operate at its best. Through clear frameworks, trusted partnerships and practical guidance, we support better decisions, manage risk and create strong foundations for sustainable growth.
Your day-to-day:
- Financial Planning & Commercial Strategy: Own key components of the annual budget and forecasting cycles, leveraging Anaplan to build robust models. Partner with wider business stakeholders to drive strategic insights, identify variance drivers for working capital, and provide data-driven recommendations that influence decision-making.
- Cash & Liquidity Management: Manage daily cash operations, including liquidity monitoring, and investment activities to maximise returns and reduce idle cash. Drive the end-to-end process for the 13-week cash flow forecast - from gathering inputs and analysing variances to refining assumptions, ensuring high-confidence projections for senior management.
- Risk Exposure: Actively manage financial risk in the business, including FX, counterparty, and interest rates.
- Process Innovation & Automation: Champion continuous improvement by identifying manual tasks across Finance and Treasury. Drive automation projects — to streamline processes, improve data integrity, and create scalable workflows, while training our shared service centre to take on operational day to day responsibilities.
- Cross-Functional Collaboration: Serve as a bridge between your team and the wider Finance team, ensuring seamless communication and supporting ad-hoc financial projects that align with company-wide business and growth goals.
Your skillset:
- Qualified Accountant (minimum 2+ years post qual)
- You have: a background in commercial finance with interest in developing Treasury exposure, or a background in Treasury and interest in wider commercial finance
- Strong analytical and problem-solving skills
- Proven experience using AI to accelerate delivery and improve efficiency
- Excellent communication and interpersonal skills
- Proficient in financial modelling, budgeting and forecasting
- Excellent stakeholder management experience
- Organised, task focused and will go the extra mile to get things done
The interview journey:
1. Intro with a member of the Talent Acquisition team - 30 mins
2. 1st Stage with Assistant Treasurer - 45mins
3. 2nd Stage with Head of Treasury and a member of Finance Leadership Team - with case study and presentation - 1 hour
4. 3rd Stage with VP of Commercial Finance / VP of Group Finance - 30 mins
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion:
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We're looking for a
Regional Sales Director, Growth
who will be responsible for leading a team of Commercial Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.
You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing:
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
Meet with prospects and strategize with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 3 years of leading successful sales teams
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles that can last 2-6 months
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organizational, prioritization, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards:
In the USA, the OTE (On-Target Earnings)/Base compensation range for this role is $310,000-$360,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
__________________________________________
XDS is seeking a Principal Product Manager to join us as we establish XDS in the North American market. You'll own and develop multiple categories, managing product vision from concept to market and beyond. You’ll work closely with engineering, design, marketing, and distribution partners to create more bikes that riders love.
You’ll balance near-term and long-term vision and drive the US product line while staying fully connected to real world cycling. This role is cross functional at its core - this PM will work closely with teams across XDS to bring products to market, develop and grow product lines, and enhance our existing products and features.
The ideal candidate is obsessed with bikes or vehicles in general, highly analytical, resourceful, customer focused, and thrives under time constraints to meet deadlines. This position is full time and onsite in our Santa Monica HQ.
What You’ll Do
- Own and manage X-LAB product lines end-to-end, leading the full product lifecycle from concept through launch, delivery, and iteration
- Lead the definition, development, and launch of products that deliver world-class rider experience and strengthen X-LAB’s position as a leading performance brand
- Collect feedback from riders, dealers, and service teams, and work closely with engineering and design teams to drive continuous product improvements
- Partner closely with Marketing to translate product features, technologies, and engineering advantages into compelling stories and launch assets
- Develop product go-to-market materials, including product training content, user manuals, assembly guides, technical documentation, and FAQs
- Build alignment and buy-in for product vision across internal teams, suppliers, dealers, and key external partners
You’re a Great Fit With:
- 6+ years of experience in product development, consumer hardware, automotive, micromobility, cycling, or related industries
- Proven track record of successfully bringing high-volume consumer products to market, ideally at 100,000+ unit scale
- Strong familiarity with the full product development lifecycle, including ideation, prototyping, vendor management, engineering, tooling, quality assurance, certification, mass production, deployment, and product iteration
- Experience working closely with suppliers, OEM/ODM partners, and manufacturing teams
- Willingness and enthusiasm for domestic and international travel (approximately 25%)
- Ability to work cross-functionally and thrive in a fast-paced environment
Success Metrics
- Alignment of international and US Product team initiatives
- Successful launch of new SKUs
- Complete and comprehensive multinational knowledge base
__________________________________________
Our Compensation and Benefits
- Competitive salary ($160-$180k base + $10-20k bonus )
- Demo bike fleet
- Generous time off policy
- Comprehensive medical, dental, and vision coverage
- Office space in beautiful Santa Monica, California
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Why Join the LG Technical Support Team?
Here at LG Technical Support, we strive to deliver the best service possible while also making sure we enjoy the journey together. This role is challenging, no doubt, but your efforts won’t go unnoticed. Our customers and leadership recognize the hard work, and we’re committed to making this a stepping stone for your career at LG.
One of the greatest strengths of this team is the
culture
. We succeed together, we learn together, and yes sometimes we fail together. But through it all, we support each other, share knowledge, and grow as a unit. We’re not just coworkers,
we’re a team
.
While we do have metrics and goals, we also make time for fun. Office events, celebrations, and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and
work through any challenges
together.
Why this role matters:
It’s a launchpad to other departments like
Training, Controls, Field Support,
and more.
You’ll build your own brand as a
Product Champion.
You’ll gain deep product knowledge and customer experience insight.
You’ll be part of a team that’s growing and backed by LG’s investment in customer experience.
If you’re
selfless, dedicated to HVAC, and motivated to learn,
our team is the place for you. The only “long hours” here are spent sharpening your skills and staying ahead of product updates. Whether you’re aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.
Every customer experience is unique, and we’re seeking someone who’s ready to push themselves, collaborate, and make a real impact.
The Opportunity:
We have an opening on our team for a
Tier 2 Technical Support Specialist t
o join our Air Conditioning Technologies team. This role is pivotal in providing advanced technical assistance and resolving complex customer issues related to LG HVAC products. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction. In this role, you will;
Deliver second-level technical support via phone, email, and internal systems.
Troubleshoot and resolve escalated issues beyond Tier 1 capabilities.
Collaborate with engineering, Customer Care team, and field service teams to resolve complex problems.
Document solutions and contribute to knowledge base articles.
Mentor Tier 1 agents and assist with training and Q&A’s.
Identify and report recurring issues to support product and process improvements.
Maintain high levels of customer satisfaction through professional communication.
Participate in ongoing product training and certification programs.
Maintain key performance indicators (KPIs).
Log all interactions and resolutions in the CMS system.
Provide parts support and assist callers across all product types.
Stay current with product literature and manuals.
Coordinate with other technical support agents to ensure seamless service.
QUALIFICATIONS:
Associate’s or Bachelor’s degree in HVAC, Engineering, Electronics, or equivalent experience.
Minimum 2 years of experience in technical support or HVAC service.
Strong understanding of HVAC systems, diagnostics, and repair procedures.
Excellent problem-solving and communication skills.
Experience with CRM or ticketing systems (e.g., Salesforce, ServiceNow).
Ability to work independently and manage multiple priorities.
EPA Certification and/or NATE Certification is a plus.
#LI-AL1
Recruiting Range
$65,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
seniorUnited Kingdom, London
УдалённоseniorAmsterdam; Spain; Poland; Cyprus; United Kingdom; Germany
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