Location: Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
28 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life Insurance Plan
Utility Allowance (30 EUR/month, subject to taxation)
Fitness Plan (800 EUR/year)
Full-remote & On-demand access to Co-working space
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Estonia - Remote; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken.
You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.
THE OPPORTUNITY
- Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation.
- Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
- Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
- Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute.
- Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action.
- Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.
- Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences.
- Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
WHAT YOU BRING
- Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch.
- Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
- Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
- Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design.
- Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
- Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken.
You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.
THE OPPORTUNITY
- Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation.
- Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
- Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
- Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute.
- Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action.
- Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.
- Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences.
- Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
WHAT YOU BRING
- Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch.
- Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
- Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
- Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design.
- Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
- Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Europe
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE ROLE
We’re looking for an Analytics Engineering Lead to set the direction for analytics engineering at Eneba and help the team deliver trusted, business-ready data. You’ll lead a team of around 10 analytics engineers.
You’ll define what analytics engineering owns and where it is going, connect the team’s work to real business needs, and ensure curated data can be used directly by business teams, BI tools, and AI agents without an analyst in between.
WHAT YOU’LL DO
- Create and own the analytics engineering strategy, direction, and goals.
- Lead, coach, and develop a team of around 10 analytics engineers through regular feedback, one-to-ones, performance management, review cycles, and hiring, helping them become increasingly autonomous.
- Establish the analytics data-modeling architecture, engineering principles, quality standards, and ways of working that guide how the team builds and maintains models.
- Ensure analytics engineering work begins with a clear understanding of the business problem and delivers data that people can use with confidence.
- Enable reliable self-service analytics by making curated data usable by business teams, BI tools, and AI agents, with appropriate semantic layers, metrics, discoverability, and governance.
- Evaluate the current analytics landscape and make pragmatic, evidence-based decisions about what should be improved, stopped, rebuilt, or delegated.
- Partner directly with stakeholders across the company, including teams such as Accounting, Payments, and Marketing, as well as senior leaders.
- Build a strong understanding of Eneba’s business and translate varied stakeholder needs into a clear direction for the team.
- Identify and empower technical experts within the existing team to help define and implement engineering standards.
- Evaluate analytics tooling and delegate technical discovery where appropriate, while retaining final ownership of analytics engineering architecture and tooling decisions.
REQUIREMENTS
- Proven experience leading and developing data, analytics, or analytics engineering and people-management in product-focused tech companies.
- Experience defining strategy and setting direction for analytics engineering, data modeling, or a closely related function.
- A track record of establishing data-modeling architecture, principles, or standards that guide how other engineers build and maintain models.
- Strong business judgment: you focus on why data is needed and what problem it solves, not only how models are built.
- Strong stakeholder management and communication skills, with proven experience partnering closely with product leadership and representing data in executive-level and cross-functional discussions.
- Ability to form clear, evidence-based opinions, challenge existing approaches, and lead change under sustained pressure including recommending that work be stopped or rebuilt when needed.
- Experience operating in a high-growth, fast-moving organization with low approval layers, where data supports many business functions. Scale-up experience is helpful.
- Working knowledge of SQL and data modeling, hands-on experience with DBT, and familiarity with at least one BI or dashboarding tool.
- Fluent English (business proficiency required)
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
- We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred. Please submit your resume in English
- To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
#LI-LK1
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what\'s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Strategic Account Executive, you'll own a portfolio of strategic and large enterprise customers and prospects in France, helping them realize the full value of GitLab's AI-powered DevSecOps platform.
You'll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab's DevSecOps and AI capabilities.
You'll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab\'s public issue tracker.
In your first year, you'll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory.
What you’ll do
Own a portfolio of strategic and large enterprise accounts in France, driving both new customer acquisition and expansion within existing customers.
Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach.
Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities.
Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab.
Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams.
Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy.
Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory.
What you’ll bring
Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers.
Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations.
Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners.
Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close.
Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams.
Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform.
Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds.
About The Team
You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in the France. You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals.
How GitLab Will Support You
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you\'re excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
About Sezzle:
Sezzle is a fintech company focused on revolutionizing the shopping experience by blending technology with interest-free installment plans to empower consumers and increase merchant sales.
About the role:
We are seeking a detail-oriented and proactive AML Compliance Analyst to support Sezzle’s Compliance Team. This role provides second-line oversight and day-to-day advisory support across a wide range of business activities by translating regulatory requirements into practical guidance, executing operational compliance reviews, and producing governance-ready documentation and reporting. The role ensures adherence to regulatory requirements and supports the development of internal policies, standards, and procedures, fostering a culture of integrity and accountability.
What You'll Do:
— Provide compliance advisory support to business partners on consumer finance and payments requirements; document guidance, decisions, and follow-ups.
— Support the intake, tracking, and completion of Compliance Operations, Advisory, and Financial Crimes Compliance work using defined workflows and evidence standards.
— Perform second-line oversight reviews of complaint handling for higher-risk channels and contribute to complaint trend and root-cause analysis.
— Support issues management governance by maintaining issue/action logs, validating remediation plans and evidence, and monitoring aging to closure.
— Participate in change management oversight by reviewing initiatives for compliance impacts, control readiness, and required approvals/escalations.
— Conduct pre-use compliance reviews of marketing and customer communications; identify required disclosures and risks and document results.
— Assist with product development compliance assessments for new products and material initiatives; coordinate inputs, maintain risk/control documentation, and track conditions for launch.
— Support third-party compliance activities for customer-facing vendors.
— Support Financial Crimes Compliance operations including transaction monitoring, alert and case review, and disposition.
— Assist with sanctions/OFAC screening and watchlist management.
— Support Customer Identification Program (CIP) and Customer Due Diligence/Enhanced Due Diligence (CDD/EDD) activities.
— Assist in preparation, documentation, and quality review of Suspicious Activity Report (SAR) narratives and supporting evidence.
— Advise business, product, and operations partners on financial crimes requirements and control expectations.
— Support responses to subpoenas and regulatory information requests.
— Prepare clear written memos and governance-ready summaries for leadership and partner reporting.
— Assist in gathering and delivering relevant information for regulatory reviews, examinations, audits, or other supervisory events.
— Support additional compliance-related initiatives and projects as assigned.
Required Qualifications:
— Self-motivated, adaptable, capable of working independently or collaboratively.
— Solid understanding of regulatory frameworks, laws, and compliance requirements applicable to consumer financial products and services, including financial crimes requirements (BSA/AML, USA PATRIOT Act, OFAC/sanctions).
— Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight activities.
— Strong written communication skills.
— Strong project management and organizational skills.
— Analytical thinker with sound judgment and proactive mindset.
— Excellent interpersonal and communication skills.
— High integrity and ethical judgment.
— Working knowledge or ability to quickly learn Financial Crimes Compliance operations.
— Comfort working with high-volume data and structured review workflows.
Education & Experience:
— BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or related field.
— Minimum 3 years professional experience in consumer finance, fintech, banking, or regulated environment preferred.
— Financial industry compliance certifications (e.g., CAMS) a plus.
— Experience supporting complaint management, issues management, change management, marketing review, product compliance assessments, financial crimes compliance, or third-party oversight highly desirable.
About You:
— High standards and commitment to quality.
— Innovative and not bound by convention.
— Action-oriented with a focus on speed and calculated risk-taking.
— Earns trust through attentive listening and respectful communication.
— Willing to challenge decisions respectfully and commit once decisions are made.
— Delivers results with focus and resilience.
What Makes Working at Sezzle Awesome:
— Culture focused on excellence and innovation.
Responsibilities:
— Transform complex first-party and third-party data into persuasive, actionable narratives and strategic recommendations for advertisers and internal stakeholders.
— Design hypothesis-driven research frameworks that identify the right business questions before selecting methodologies.
— Conduct and synthesize mixed-methods research, including qualitative and quantitative approaches, to uncover cultural and consumer trends.
— Translate insights into compelling sales narratives, strategic positioning, and “why Reddit” stories that support advertiser acquisition and revenue growth.
— Help brands understand how to succeed on Reddit through culturally informed audience and platform insights.
— Support both advertiser growth and consumer growth initiatives by identifying opportunities to strengthen Reddit’s market position across EMEA.
— Contribute to brand strategy development, positioning work, perception studies, and Jobs-to-be-Done (JTBD) frameworks.
— Surface culturally relevant regional insights that inform marketing, communications, and growth strategies.
— Develop a nuanced understanding of online communities, subcultures, and evolving social behaviors across fragmented EMEA markets.
— Act as a subject matter expert on Reddit communities, internet culture, and platform behavior within the German and broader EMEA media landscape.
— Create sharp, provocative, insight-led narratives that challenge conventional thinking and inspire action.
— Represent Reddit at industry events, client presentations, keynote sessions, and thought leadership opportunities.
— Influence senior stakeholders through concise, commercially relevant storytelling and strategic recommendations.
Qualifications:
— 7-10+ years experience in consumer and market research, data analysis, consulting, strategy.
— Proven experience working in stakeholder-facing insights, strategy, analytics, or research teams within media owners, agencies, or platform organizations.
— German and English language proficiency required; French is a plus.
— Strong presentation and communication skills, with experience representing insights at high-profile consumer, B2B, and client-facing events.
— Deep expertise in mixed-methodology research, including qualitative methods (ethnography, focus groups, moderated and AI-moderated interviews, social listening) and quantitative methods (survey design, segmentation, brand tracking, statistical analysis).
— Strong understanding of the German media and advertising landscape.
— Ability to engage credibly with senior stakeholders across major German brands and media agencies.
— Familiarity with platform analytics, first-party data, and syndicated tools such as GWI, Comscore, Ipsos, and survey research platforms.
— Broad category fluency across key advertiser verticals including CPG, automotive, finance, technology, entertainment, and retail.
— Working knowledge of the competitive platform landscape across EMEA.
— Strong cultural intuition and curiosity around online behavior, digital communities, and emerging social trends across EMEA markets.
— Comfortable navigating cross-functional priorities and collaborating across multiple internal teams.
Conditions:
— Full-time position.
— Hybrid work format based in Germany.
Benefits:
— Global benefit programs including workspace, professional development, caregiving support.
— Family planning support.
— Gender-affirming care.
— Mental health and coaching benefits.
— 100% employer-funded retirement savings plan.
— Risk benefits.
— Flexible vacation and paid volunteer time off.
— Generous paid parental leave.
Additional information:
— Interviews may be recorded, transcribed, and summarized by AI with opt-out option.
— Commitment to equal opportunity employment and reasonable accommodations for disabilities.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
Senior Manager, Settlement & Reconciliation
to lead and enhance our settlement and reconciliation operations across both digital assets and fiat.
This role requires more than strong settlement operational experience. The ideal candidate should have a solid understanding of
trading and settlement system architecture
, including how settlement systems interact with trading platforms, transaction data, custody/banking infrastructure, and finance/accounting systems.
The role will serve as a key bridge between
Finance, Settlement Operations, Product, Engineering, and other relevant stakeholders
, translating settlement and accounting requirements into clear system, data, and reporting requirements.
Candidates with experience in
traditional financial markets, securities, banking, brokerage, clearing, custody, or other transaction-intensive financial institutions
are highly preferred.
The successful candidate will build a settlement and reconciliation function that is not only operationally effective, but also
system-driven, highly reconcilable, and finance-ready
.
The individual should be able to understand a transaction from execution through settlement, reconciliation, and ultimately financial accounting, and work across Operations, Finance, Product, Data, and Engineering to ensure that the underlying processes and systems are scalable, controlled, and transparent.
What You’ll Be Doing
Settlement Operations
- Lead and oversee day-to-day settlement operations across digital asset and fiat transactions.
- Ensure transactions are settled accurately, completely, and within the required timelines.
- Establish and continuously improve settlement procedures, controls, exception handling, and escalation mechanisms.
- Identify settlement breaks, operational risks, and process inefficiencies, and drive timely resolution.
- Support new products, transaction flows, and business models by assessing their settlement and operational requirements.
Settlement System & System Architecture
- Develop a strong understanding of the end-to-end settlement system architecture and transaction data flow.
- Understand how settlement systems interface with:
- Trading systems and order/transaction engines;
- Wallet, custody, and blockchain infrastructure;
- Fiat banking and payment systems;
- Data warehouse and reporting platforms; and
- Finance, accounting, and general ledger systems.
- Work closely with Product and Engineering teams to define settlement-related system requirements.
- Translate operational and finance requirements into clear and actionable
data, system, and reporting specifications
for Engineering teams.
- Define the reports, data fields, transaction-level information, and reconciliation logic required to support settlement operations and financial accounting.
- Participate in system implementation, enhancement, UAT, and post-implementation validation from a settlement and finance-control perspective.
Digital Asset Reconciliation
- Own and oversee
Digital Asset (DA) reconciliation
, including reconciliation among customer balances, internal ledgers, wallet/on-chain balances, custody records, and other relevant source systems.
- Investigate and resolve reconciliation differences, including transaction timing differences, system exceptions, missing transactions, and data inconsistencies.
- Work with Product, Engineering, Data, Wallet, and Finance teams to identify root causes and implement sustainable remediation.
- Establish appropriate reconciliation controls and monitoring mechanisms to ensure completeness and accuracy of digital asset balances and movements.
Fiat Reconciliation
- Own and oversee
Fiat reconciliation
across customer balances, banking/custodian records, payment channels, internal operational systems, and the general ledger.
- Ensure customer fiat assets and liabilities can be reconciled to relevant operational and accounting records.
- Investigate reconciliation breaks and coordinate with Finance, Fiat Operations, Product, Engineering, banks, custodians, and payment service providers for resolution.
- Drive automation and system improvements to reduce manual reconciliation and operational dependency.
Customer Transaction Reconciliation
- Oversee transaction-level reconciliation covering customer trades, deposits, withdrawals, transfers, settlements, and other relevant transaction activities.
- Ensure customer transaction records can be traced consistently across trading, settlement, operational, and accounting systems.
- Establish effective exception-management processes for unmatched or incomplete transactions.
- Support Finance and external audit requirements by ensuring transaction data and reconciliation evidence are complete, accurate, and traceable.
Finance & Accounting Support
- Partner closely with Finance to ensure settlement data and reports provide sufficient information for accurate and timely accounting.
- Understand how trading and settlement activities ultimately flow into financial records and the general ledger.
- Define operational reports and data outputs required by Finance for:
- Accounting entries;
- Period-end closing;
- Balance sheet reconciliation;
- Customer asset and liability reconciliation; and
- Financial and external audit support.
- Identify gaps between operational systems and accounting requirements and work with relevant teams to develop scalable solutions.
Process, Control & Team Management
- Build and maintain robust settlement and reconciliation SOPs, controls, and governance frameworks.
- Drive automation and process improvements to improve settlement efficiency, accuracy, scalability, and control.
- Establish key operational metrics and monitor settlement exceptions, reconciliation breaks, aging items, and resolution timelines.
- Manage and develop the settlement team, ensuring clear ownership, effective prioritization, and strong execution.
- Act as a senior escalation point for complex settlement, reconciliation, and transaction-related issues.
- Collaborate effectively with cross-functional stakeholders across Finance, Product, Engineering, Data, Operations, Risk, Compliance, and other relevant teams.
What We Look For In You
Bachelor’s degree or above in Finance, Accounting, Economics, Business, Information Systems, or a related discipline.
Significant experience in
settlement, clearing, reconciliation, transaction operations, custody, or related financial operations
, with experience in a managerial or senior leadership role.
Strong experience with
customer transaction reconciliation and transaction-level data analysis
.
Solid understanding of trading lifecycle and settlement processes.
Prior experience in
traditional financial institutions
, such as banks, securities firms, broker-dealers, exchanges, clearing houses, custodians, payment institutions, or other transaction-intensive financial businesses.
Strong understanding of how
trading systems, settlement systems, reconciliation platforms, and accounting systems interact
.
Ability to understand system and data architecture and translate operational or finance requirements into clear requirements for Product and Engineering teams.
Strong experience in designing or defining operational reports, reconciliation reports, and transaction-level data requirements.
Strong analytical and problem-solving skills, with the ability to investigate complex reconciliation differences and identify root causes.
Strong understanding of operational controls, data completeness, accuracy, and transaction traceability.
Excellent stakeholder-management and communication skills, with the ability to work effectively with both Finance and technical teams.
Strong ownership mindset and ability to operate effectively in a fast-paced and evolving business environment.
Nice to Haves
Experience in cryptocurrency, digital assets, exchanges, fintech, brokerage, or other high-volume transaction platforms.
Hands-on experience with
digital asset / wallet / on-chain reconciliation
.
Experience with fiat payment, banking, custodian, or payment-service-provider reconciliation.
Experience participating in settlement or reconciliation system implementation and transformation projects.
Experience working with Product and Engineering teams on system design, data requirements, reporting logic, UAT, and process automation.
Familiarity with accounting systems, general ledger processes, and period-end financial reconciliation.
Experience supporting internal or external audit requests relating to transaction completeness, settlement, or reconciliation.
SQL, data analytics, or other data-querying experience would be an advantage.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: AU: Sydney (45 Clarence St)
Workplace: Hybrid
ENGINEERING MANAGER - APPLIED AI
THE ROLE AND ITS IMPACT
You will lead and grow the Internal AI Accelerator team as it expands from its current core to a fully formed engineering squad. You will own the strategy, delivery, and roadmap for how Xero designs and delivers agentic AI workflows that eliminate manual toil, speed up decision-making, and generate measurable productivity gains. This means working directly with business leaders across G&A, Finance, P&C, and IT functions to co-build reusable AI patterns and governance frameworks that last. You will shape how Xero thinks about AI delivery long after your tenure, building playbooks and reference architectures that other teams can pick up and run with.
What your engineers build goes into production and real people rely on it. One month you are partnering with finance, the next you are embedded in IT. You set the pace, you unblock the path, and you hold your team accountable to shipping.
THE TEAM AND HOW THEY CONNECT
The Internal AI Accelerator team is a small, high-impact crew of engineers embedded across Xero's business units. They partner directly with product, engineering, and business teams to design and ship AI workflows in weeks, not months. The team operates with a direct line to senior stakeholders and a genuine mandate to move fast. Together, you are genuinely curious about what works and what doesn't, learning openly from every project and sharing what you discover.
THE TEAM IS CURRENTLY WORKING ON
The team is expanding from a proof-of-concept phase into building at scale. You will focus on growing the engineering capability across multiple workstreams. Initially, your priorities will be:
- Scaling agentic AI delivery across multiple business domains (finance, HR, support, operations)
- Building reusable patterns, platforms, and governance frameworks that other teams can adopt
- Designing and implementing the technical architecture for enterprise AI deployments
- Establishing best practices for AI safety, evaluation, and operations at scale
WHERE AND HOW YOU CAN WORK
This role is based in Sydney. You will work in a hybrid model with core collaboration days in the office. Xero supports flexible ways of working, and regular "boost days" bring our ANZ teams together for connection and planning.
HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR
- You bring solid engineering credibility, ideally from shipping production software at scale, so you can make sound technical decisions and earn your team's respect without needing to code day-to-day.
- Your approach to strategy is pragmatic: you can move fast without all the answers, turning vague problems into clear scope, and pivoting when the situation changes.
- You will Go Bold in how you lead: giving your team ownership, pushing back on processes that slow you down, and creating space for innovation alongside delivery.
- You demonstrate genuine curiosity about your people and a commitment to coaching them up. You leave your team knowing more than when they joined.
- You show comfort bridging technical and non-technical worlds, translating between engineers and business stakeholders without losing nuance on either side.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Singapore
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for a RevOps Systems Architect to help build a modern, AI-powered revenue operations stack. This isn't a traditional Salesforce admin role. We're building a GTM tech stack where AI is a first-class citizen, automations are genuinely intelligent, and our CRM is a living system that reflects how our business actually works.
You'll function as a Salesforce admin and backend developer in one. You'll own platform administration, build complex automations via Flows and Apex, and develop and maintain custom services and integrations, including Salesforce MCP servers and AI tooling that connect our CRM to the broader systems our team runs on. For larger engineering efforts, you'll work shoulder-to-shoulder with our engineering team, scoping and shipping together.
In this role, you will:
- Administer our Salesforce org: object model, data architecture, user configuration, and platform health.
- Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end.
- Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows.
- Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org.
- Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution.
REQUIREMENTS
- Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration.
- Strong Apex development skills: you can build, debug, and maintain custom logic, triggers, and integrations without leaning on a separate engineering team.
- SQL proficiency: you can decompose ambiguous questions into answerable queries and are comfortable with complex joins, aggregations, and pipeline logic.
- Systems mindset: you can hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes.
- Excited by modern tooling: you're drawn to building AI-native systems and are curious about where Salesforce, MCP, and AI agents intersect.
Bonus:
- Familiarity with dbt or modern data transformation tooling.
- Experience with BI tools such as Sigma or Looker.
LOCATION
This role is based in Singapore
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced blockchain developer to join our team building the next generation of high-performance on-chain trading infrastructure. You will help design and implement a unified trading engine — supporting Perpetuals, Spot, and Prediction Markets under a single margin account — and contribute to
ExchangeOS
, an infrastructure layer that lets KYC'd institutions and Web3 entities stake to create and operate their own trading venues (DEXs) on top of our chain.
What You’ll Be Doing
Design and build a unified account and matching system that supports Perpetuals, Spot, and Prediction Markets — including on-chain order matching, cross-margin validation, settlement, and liquidation/risk engines (ADL, ADL-avoidance, ADL waterfall, ecosystem insurance fund mechanics).
Build and optimize the core components of
ExchangeOS
: the staking/venue-creation framework that allows KYC-verified institutions and Web3 protocols to launch and operate their own dex on shared infrastructure.
Drive performance engineering across the stack — parallel transaction execution, low-latency order pipelines, and throughput/latency optimization at the engine and chain level.
Track cutting-edge blockchain and trading-system technology (e.g. Hyperliquid, dYdX, other high-performance perp DEX architectures) and apply best practices to our infrastructure.
Partner with product and business teams to translate venue/exchange requirements into technical designs, and provide ongoing technical support.
What We Look For In You
Strong proficiency in
Rust
, with hands-on experience in high-performance, low-latency systems; experience with parallel/concurrent execution engines is a strong plus.
Deep understanding of exchange/matching engine mechanics: order book design, margin systems, liquidation and ADL, settlement, and risk engines — familiarity with perpetual, spot, or prediction market products is a strong plus.
Solid grounding in blockchain fundamentals (consensus, P2P networking, cryptography); experience reading core code of major L1/L2 systems (Ethereum, Optimism, Arbitrum, or high-performance L1s like Hyperliquid/Solana) is a plus but not the primary focus of this role.
Strong systems-performance mindset: profiling, memory/allocator tuning, and designing for sub-millisecond latency at scale.
Excellent teamwork, communication, and logical reasoning skills; genuine passion for trading systems and blockchain technology.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's legal team operates at the frontier of some of the most consequential legal and regulatory questions of our time — from landmark copyright matters to first-of-their-kind AI regulatory frameworks emerging across dozens of jurisdictions simultaneously. As we scale, the volume and complexity of our discovery and information governance obligations are growing rapidly.
We are looking for a Discovery Technical Operations Specialist to join our Litigation and Regulatory team and help build out Anthropic's discovery operations from the ground up, support active matters, and help drive information governance maturation. This is a unique opportunity to be a part of a critical function at one of the most closely watched companies in the world. You will work hand-in-hand with our discovery leads, litigation and regulatory counsel, outside counsel, discovery vendors, and cross-functional partners such as Security and IT to manage retention, preservation, collection, and production of electronically stored information (ESI) across active matters. Beyond matter-level support and programmatic development of discovery systems and processes, you will also help execute the development of Anthropic's broader information governance program, including data classification standards and defensible disposal practices that keep pace with a rapidly scaling AI company's evolving data landscape.
The right person for this role will be equal parts technical operator and operational project manager.
Key responsibilities
Build and operate discovery operations across the full EDRM lifecycle (preservation, collection, processing, hosting, review, and production including for novel and AI-specific data types)
Support the operational design and execution of the legal hold program including custodian identification workflows, hold issuance and tracking, periodic re-notification, custodian acknowledgments, and defensible release
Support and improve the discovery technology stack including RelativityOne, in-place preservation and collection tooling across Slack, Google Workspace, and internal systems, and supporting analytics and review platforms including configuration, access controls, templates, and reusable workspaces
Partner with discovery team, in-house counsel, outside counsel, vendors, and internal technical teams; coordinate matter execution, status, and escalations
Partner with Security, IT, and product engineering to support Anthropic's data landscape, instrument new data sources for hold and collection, and ensure each ESI source has a governed retention, hold, and disposition path
Improve and support the operational layer of Anthropic's information governance program: retention schedule execution, classification rollout, defensible disposition workflows, and data-inventory maintenance in close partnership with the Discovery Lead and information governance stakeholders
Integrate AI and automation into the EDRM lifecycle: generative-AI-assisted review, advanced analytics, custom Relativity applications, and agentic workflow automation for intake, hold tracking, status reporting, and internal documentation
Support active litigation, government investigations, and regulatory inquiries as the operational counterpart on the matter team coordinating workstreams, managing vendor execution, and surfacing operational risk and cost trade-offs to counsel
Design and build internal tools to streamline and manage critical discovery workflows (legal holds, preservation, collection, ECA, and production), and develop dashboards that report on data management trends and cross-matter discovery status
Minimum qualifications
Hands-on discovery experience across the full EDRM lifecycle, with demonstrated ownership of operations on complex matters in an in-house legal department, government agency, law firm, or vendor
A track record of supporting complex discovery operations functions
Working knowledge of major discovery platforms (Anthropic uses RelativityOne), including administration, search and analytics, AI/TAR workflows, custom application development, and AI workflows
Strong understanding of the Federal Rules on discovery and evidence, ESI preservation obligations, and proportionality, with the operational fluency to translate those obligations into workflows
Experience operating discovery across modern enterprise data sources Slack, Google Workspace, mobile, and engineering systems and an understanding of how to bring novel data sources under preservation and collection
Strong project management instincts and a track record of running multiple concurrent matters and programs under tight deadlines, with composure and precision
Demonstrated ability to communicate technical discovery and operational concepts clearly to attorneys, executives, engineers, and non-technical stakeholders
Preferred qualifications
6+ years of hands-on discovery experience across the full EDRM lifecycle
Experience standing up discovery operations at a young and/or fast-scaling company, particularly in the context of new kinds of ESI
Experience embedding with engineering or product teams to define discovery and information governance requirements, prioritize roadmap, and ship hold-capable and collection-capable features into core enterprise tools
Hands-on integration of generative AI and agentic workflows (e.g., Claude, Claude Code, or similar) into operational discovery work project tracking, status reporting, internal documentation, custom tooling, and script maintenance
Technical fluency working with engineering teams and modern infrastructure APIs, cloud (AWS, GCP), data pipelines, and version control and comfort writing, reading, or maintaining small scripts where useful
Experience operating information governance programs at scale including retention scheduling, data classification, defensible disposition, and data mapping across heterogeneous enterprise data sources
Experience with applying AI and automation to discovery operations, including generative AI for review, agentic automation, and operational tooling for hold tracking, reporting, and documentation
A collaborative, hands-on orientation, with integrity and genuine curiosity about building operational programs in a fast-moving environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$220,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Jakarta, Jakarta, Indonesia
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The MNCH Advisor will advance the United States Department of State (U.S. DoS)' lifesaving humanitarian assistance (LHA) Maternal and Child Health (MCH) programs in Indonesia, in full alignment with the U.S. Presidential Executive Order directives. The Advisor will provide technical support to Indonesia's Ministry of Health (MoH) to strengthen service delivery and institutional capacity for improving maternal, neonatal, and child health outcomes, including polio eradication and measles elimination.
The Advisor will work closely with the U.S. Embassy Jakarta ECON Health Unit, MoH counterparts, and provincial and district health offices to ensure a coordinated, sustainable implementation and development and execution of a responsible, phased transition plan for the U.S. DoS-supported MCH activities to relevant Indonesian government entities. The Advisor will report to and receive technical guidance from the U.S. Embassy Jakarta ECON Health Unit points of contact and the MoH Directorate of Family Health and Directorate of Immunization.
Location:
Jakarta, Indonesia, with regular travel to project areas in Indonesia.
Responsibilities
Program Management and Technical Leadership (80%)
Lead the strategic transition of lifesaving MCH program activities to relevant directorates under MoH, ensuring sustainable institutional capacity and program ownership through the development and implementation of a responsible transition plan, including phased transfer of technical, managerial, and implementation responsibilities to Ministry of Health counterparts, and embedding of quality improvement approaches within national systems.
Oversee documentation and knowledge transfer of relevant MCH activities, ensuring continuity of services and responsible transition to GoI counterparts in accordance with the agreed transition roadmap and sustainability plan.
Serve as the primary liaison between DoS, implementing partners, MoH, and local governemnt ensuring effective communication and coordination across MCH, polio, and measles initiatives, including coordination on transition planning, milestone tracking, and handover of responsibilities.
In collaboration with the U.S. Embassy Jakarta ECON Health Unit and the MoH, provide technical guidance on life-saving activities to implementers, ensuring alignment with U.S. Government and MoH priorities and supporting gradual transfer of technical leadership to MoH counterparts.
Review and provide technical input on work plans, monitoring and evaluation (M&E) frameworks, and key project deliverables.
With guidance from the U.S. Embassy Jakarta ECON Health Unit and MoH, analyze and interpret public health program data to generate key results and trends, supporting the tracking of MCH, polio, and measles indicators as well as transition readiness indicators and quality improvement performance measures.
Participate in and support regular meetings with implementers, contributing to briefings, data calls, and ad hoc analyses as required, including review of transition progress and sustainability planning.
Identify and address implementation challenges, ensuring effective use of U.S. Government resources and achievement of program objectives for MCH, polio, and measles.
Stakeholder Coordination and Representation (20%)
Serve as a technical subject matter expert, engaging with MoH counterparts and other stakeholders to advance the America First Global Health Strategy, with focus on MNCH, polio, and measles and supporting the institutionalization of sustainable systems through a structured transition approach.
Support joint work planning and oversight of MNCH, polio, and measles interventions with implementers and MoH directorates, and provincial and districts health offices, while ensuring alignment and integration of a comprehensive, phased transition plan, including monitoring of handover milestones and sustainability benchmarks.
Attend meetings with the Government of Indonesia (GoI) and development partners, providing timely reports and key takeaways on MCH, polio, and measles topics, including updates on transition progress, capacity transfer, and institutionalization of quality improvement approaches.
Foster strong working relationships with the GOI counterparts and implementers to ensure alignment and collaboration across all relevant activities, including shared ownership of the transition process and long-term sustainability of program outcomes.
REPORTING
:
Submit a detailed monthly report to the U.S. Embassy Jakarta ECON Health Unit by the 5th day of the following month.
Submit weekly progress updates with key successes to the U.S. Embassy Jakarta ECON Health Unit and participate in weekly calls.
Qualifications
Medical degree (M.D. or equivalent bachelor's/first professional degree in Medicine) required, plus an advanced (graduate-level) degree in Public Health required.
Additional certifications in knowledge management and monitoring and evaluation are an asset.
Minimum of seven (7) years of progressively responsible experience in public health programming, preferably with the U.S. government or other bilateral/multilateral organizations.
Demonstrated expertise in the design, implementation, monitoring, and evaluation of MNCH, polio, and measles programs.
Strong knowledge of Indonesia’s health sector, national health information systems, and M&E frameworks.
Proven ability to analyze epidemiological data and translate findings into actionable program improvements.
Excellent written and verbal communication skills, with the ability to present complex information clearly to diverse audiences, including senior leadership.
Strong project management, analytical, and technical skills, with experience reviewing and providing feedback on technical documents and reports.
Ability to work independently, manage multiple priorities, and adapt to changing circumstances.
Exceptional interpersonal skills, including diplomacy, tact, and the ability to build consensus among multiple stakeholders.
Experience mentoring and building capacity of local organizations, including government and civil society partners.
Proficiency in Microsoft Office and web-based data management tools; ability to quickly learn new systems.
Professional proficiency in spoken and written Bahasa Indonesia is required.
Fluency in written and spoken English is required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco, CA
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed by over $100M in venture financing from top-tier investors, including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. We serve some of the most innovative companies in the world, including Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset: their data.
We’re looking for a Senior Product and Commercial Counsel to help us build, sell, and scale responsibly. You’ll own important commercial negotiations, advise on product and privacy matters, and work directly with leadership on decisions that shape our business.
These attributes best describe you
You combine strong legal judgment with business understanding.
You distinguish material risks from theoretical ones and find workable paths forward.
You lead with empathy.
You listen carefully, understand other people’s goals and pressures, and build trust with colleagues and counterparties.
You communicate clearly.
You explain complex issues in plain language and tailor your advice to the audience. Your colleagues know what you recommend and why.
You enjoy ownership.
You’re comfortable making decisions, moving work forward independently, and recognizing when to seek input.
You’re curious about technology.
You want to understand how our products work and are comfortable asking engineers questions, tracing data flows, and learning unfamiliar concepts.
You thrive in a small team.
You’re equally willing to negotiate a complex agreement, help a colleague work through a question, or improve a process.
What you will need
A J.D. and active membership in at least one U.S. state bar, with eligibility to practice in your work location.
At least 7 years of relevant legal experience, including substantial experience negotiating technology transactions.
Experience advising technology businesses on customer and vendor agreements, privacy, and data protection.
Strong drafting and negotiation skills, with the ability to translate technical and commercial details into clear contractual terms.
Excellent interpersonal skills and a demonstrated ability to build productive relationships across functions.
The judgment and organizational skills to manage multiple matters independently in a fast-moving environment.
What else will help you be successful
In-house experience at a SaaS, cloud infrastructure, or other technology company.
Experience advising Sales, Marketing, Engineering, and Security teams.
Familiarity with AI, open source software, intellectual property licensing, or international data protection requirements.
Experience supporting enterprise customers, strategic partnerships, or new business models.
Why PlanetScale
At PlanetScale, legal work is closely connected to the technology we build and the businesses we serve. You’ll work with people who care deeply about their craft, tackle substantive questions, and see the impact of your advice.
We value small teams, strong judgment, and individual ownership. You’ll have direct access to leadership and the opportunity to shape both business decisions and the way our legal team operates. As the company grows, there is room to deepen your expertise, expand your scope, and build programs you can call your own.
Our mission is to build a diverse, equitable, and inclusive company where people feel respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know how we can make the interview process better for you. We’re happy to accommodate.
Total Compensation and Pay Transparency
Total compensation consists of base salary, benefits, and equity. Our Talent Acquisition team will be happy to discuss the details during the interview process.
Base salary range:
$180,000 - $250,000 USD
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development.
Own order management across the customer lifecycle
- Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms
- Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting
- Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge
Accelerate usage tracking and reporting
- Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents
- Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer
- Serve as the owner for usage questions from customers, Sales, and Agent Development
Support our deal operations and velocity
- Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability
- Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time
Build the operational machine with us
- Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them
- Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models
- Ramp from running standard processes to owning complex and ambiguous scenarios
WHAT YOU’LL BRING
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
- Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers
- Ability to identify areas for improvement and build solutions using AI tooling
- Based in San Francisco and able to work in-office with the team
EVEN BETTER…
- Experience with usage-based billing (commitments, overages, credits, true-ups)
- Familiarity with Quoting and Contract Lifecycle Management tools
- SQL or spreadsheet modeling skills
- Exposure to sales compensation, revenue recognition, or partner and reseller billing
- Experience at a high-growth company where you helped stand up a process from scratch
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Georgia; Serbia; Armenia; Cyprus
We are looking for a
Senior Content Manager
to own and grow GoMining's social media presence across
YouTube, Instagram, TikTok, X, LinkedIn, and Telegram
.
This is a hands-on role combining content strategy, production, distribution, community management, and growth. You will be responsible not only for reach and engagement, but also for turning social audiences into registered and paying users.
We are looking for someone who understands both crypto culture and mainstream digital audiences, can translate complex products into compelling stories, and knows how to build content that performs.
Responsibilities
Content Strategy & Production
Develop content strategies for different audiences, platforms, and markets.
Adapt content to platform-specific formats, algorithms, and user behavior.
Translate complex crypto, financial, and technical products into clear and engaging stories.
Create and develop original content across short-form video, graphics, photos, threads, and other formats.
Work closely with designers and video editors to produce high-quality content.
Repurpose product updates, PR materials, and long-form content into platform-native social content.
Own the content calendar and publishing workflow.
React quickly to trends, news, and market events while maintaining a consistent brand voice.
Growth & Performance
Develop social media as a measurable acquisition and conversion channel.
Own social KPIs across reach, engagement, traffic, registrations, and paying users.
Set up and maintain tracking through UTMs, attribution, and analytics tools.
Analyze performance, generate actionable insights, and continuously test new formats and growth hypotheses.
Build and scale KOL and influencer collaborations — from sourcing and briefing to negotiation and ROI measurement.
Experiment with unconventional organic growth mechanics where relevant.
Align social activity with CRM, Retention, SEO, Performance Marketing, and PR.
Community & Brand
Monitor community sentiment and manage moderation across social channels.
Support crisis communication and respond to scams, impersonation, negative feedback, and reputational risks.
Work with Product, Design, Legal, and Leadership on large-scale multi-channel campaigns.
Ensure content complies with regulatory requirements for financial and crypto products, including geo-restrictions and communication limitations.
Requirements
4+ years of hands-on social media and content management experience.
Proven experience growing
YouTube, Instagram, TikTok, X, LinkedIn, and/or Telegram
channels.
Portfolio or case studies demonstrating measurable growth in reach, engagement, acquisition, or revenue.
Experience working with large-scale B2C digital products.
Proven ability to turn social media audiences into registered or paying users.
Experience with crypto products and communication for both mainstream and crypto-native audiences.
Strong understanding of social media analytics, attribution, UTMs, and funnel tracking.
Experience working with KOLs and influencers.
Ability to independently develop strategy, generate ideas, and manage content production.
Strong understanding of platform trends, algorithms, and content formats.
Near-native or native-level English (C1/C2), with excellent writing and editing skills.
Would be a plus
Experience growing and managing communities on Reddit.
Experience with CoinMarketCap Community, CoinGecko, Binance Square, or similar crypto platforms.
Experience with financial, fintech, investment, or other regulated products.
Experience working with global B2C brands.
Familiarity with AI tools for content creation, research, and workflow automation.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Georgia; Serbia; Armenia; Cyprus
GoMining runs a portfolio, not a single product: Digital Miners, the GOMINING token, GoMining Card, Simple Earn, Wallet, Miner Wars, Academy, Travel, Launchpad and the VIP programme. Each of them ships, launches and promotes on its own rhythm — and today those messages reach the same user through the same channels without a single owner making sure they add up to one coherent story.
That owner is this role.
You'll sit at the centre of marketing as the connective layer between product go-to-market, brand, performance, content, CRM, community, design and PR. Half the job is orchestration: owning the communications calendar and running launches end to end, on time, across every channel. The other half is the message: making sure what we say about any product is clear, consistent, on-brand and worth a user's attention.
This is a hands-on individual contributor role with company-wide visibility. You will not manage a team — you will manage the flow of work between several of them.
What you’ll do
Orchestration: own how communication gets made and shipped
Own a single, company-wide marketing communications calendar: every product launch, feature release, campaign, promo and announcement in one place, with owners and dates.
Build and fix the communications planning process so marketing can absorb a dense flow of product launches without things getting lost between teams.
Run launches end to end, covering both product and brand comms. Take the go-to-market input from product marketing leads and turn it into a channel plan: CRM (email, push, in-app inbox), in-product surfaces, community, social, website and blog, app stores, paid support assets, PR, out-of-home. Then drive it to delivery.
Write the briefs. Translate business goals into creative and content briefs that designers, motion designers and copywriters can actually execute against, with clear deliverables and deadlines.
Be the single window into the design and production team. Prioritise, sequence and unblock requests instead of letting every stakeholder queue separately.
Hold the timeline. Chase dependencies across product, legal, compliance and finance so assets are approved and live on the date we committed to.
Close the loop: pull post-campaign results with the analytics and CRM teams, run the retro, and turn what you learn into the next brief.
Campaigns and partnerships: take the brand beyond its usual channels
Plan and run integrated 360 campaigns: one message, the right channels, launched together, on time and to a high standard.
Drive special projects and integrations, from concept and partner selection through to production and results.
Coordinate ambassador, celebrity, influencer and KOL partnerships, including long-term ambassador programmes with a series of activations, not just one-off placements.
Manage the production side: external agencies, creative studios and production houses, timelines, budgets, contracts and usage rights.
Coordinate joint communications with partners, collaborations and sponsorships.
Support the Brand Director in rolling out the brand refresh across every touchpoint.
Message: own what we say and how it sounds
Build and maintain the messaging architecture across the portfolio: what each product promises, to whom, in what words, and how the products connect into one proposition.
Turn technical and financial mechanics such as mining rewards, tokenomics, cashback, yields and VIP tiers into copy a first-time user understands without a glossary.
Own tone of voice and message consistency in practice, not just in a deck: review outgoing communications against brand and messaging guidelines before they ship.
Maintain the shared toolkit (messaging docs, key-message one-pagers, FAQ and objection handling, launch templates) so other teams stop reinventing product copy.
Write and edit the high-stakes pieces yourself: launch announcements, product pages, campaign concepts, executive and partner-facing materials.
Work closely with legal and compliance within the advertising and financial-promotion constraints of each channel and jurisdiction, so approved copy is also compliant copy.
Track how competitors and the wider crypto and fintech market communicate, and bring back what’s worth noting.
What success looks like
First month:
the calendar exists and is trusted; every product’s messaging is documented in one place; the brief-to-delivery process is running without you being chased.
First 3 months:
launches ship on schedule with a full channel set as the default, not the exception; message consistency across channels is visibly better; each launch produces a documented result and a next-step recommendation; the first integrated campaign or partnership project beyond our core channels is live or in production.
Requirements
4+ years in marketing communications, integrated campaigns, brand communications or product marketing, either in-house at a tech, fintech, marketplace, consumer app or scale-up, or agency-side with comparable clients.
Hands-on experience running integrated 360 campaigns at national or regional scale.
Proven end-to-end ownership of multi-channel launches: you can walk us through campaigns you ran from brief to results, and say honestly what worked and what didn’t.
Solid understanding of how production works: timelines, external contractors, budgets, approvals and rights clearance.
Experience coordinating external agencies, creative studios or production houses.
Genuine project management ability: prioritisation, dependency tracking, and working to deadlines and budget across teams you don’t manage.
The ability to hold a high creative bar while saying no, moving a date, or telling a senior stakeholder their request is out of scope.
Comfort with complex products: you enjoy the work of understanding a mechanic properly before writing about it.
Data literacy: you read campaign performance and use it to change the next brief.
Strong writing and editing in English (C1+). You’ll be assessed on real copy, not on adjectives in a CV.
Fluent Russian.
A portfolio or case studies of campaigns and projects you’ve led.
Would be a plus
Both agency and in-house tech experience.
Experience with ambassador, celebrity or influencer partnerships, especially long-term contracts with a series of activations.
Special projects, brand integrations, sponsorships or out-of-home campaigns.
Experience with a rebrand, or building brand or messaging systems from scratch rather than inheriting a finished one.
Experience in crypto, Web3, mining, trading, neobanking, payments or investment products.
Familiarity with advertising restrictions on financial and crypto products across ad platforms and jurisdictions.
Additional languages.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Dubai, United Arab Emirates
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Skills & Qualifications
Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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Dubai, United Arab Emirates; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds