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Location: Seoul, South Korea About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive based in Seoul, you'll drive adoption of safe, frontier AI technology across Korea's financial services industry — banks, insurers, asset managers, and fintech companies. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize operations, risk, and customer-facing functions with Anthropic's AI solutions. Key responsibilities Own and exceed revenue targets by winning new accounts and expanding relationships across Korea's FSI companies. Build and execute territory plans, identifying opportunities across retail banking, corporate/investment banking, insurance, asset management, and fintech-adjacent units Lead consultative sales processes with senior stakeholders — including heads of digital transformation, risk and compliance leaders, IT leadership, and business-line executives Navigate Korea's FSI regulatory environment, including Financial Supervisory Service (FSS) requirements, data residency, model risk, and financial-sector compliance Work with internal teams (Product, Engineering, Applied AI, Partnerships, Legal) to tailor solutions that meet financial-sector security and compliance standards Stay informed on trends shaping Korean FSI, including digital banking, AI in risk/underwriting, and regulatory shifts around AI use in finance Preferred qualifications 8+ years of enterprise sales experience in Korea, with significant exposure to financial services A genuine understanding of how Korean financial institutions make technology decisions, including the role of regulators, internal risk/compliance functions, and IT governance Direct experience navigating Financial Supervisory Service (FSS) requirements and review processes — this is required given how heavily FSS oversight shapes technology adoption in Korean FSI A track record of managing complex, multi-stakeholder sales cycles typical of FSI, including rigorous security and compliance review Proven experience exceeding revenue targets within financial services accounts Excellent communication skills in both Korean and English A passion for AI built and deployed safely What We Offer Competitive base salary and commission Equity participation Comprehensive benefits Hybrid work model Access to cutting-edge AI technology and world-class research team Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet. Key Responsibilities: Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. Hire and develop a high-performing team  where team members can thrive and produce results with quality and speed. Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast. Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users. Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic. Ensure fast, high quality and  cross-functional execution across frontend, backend, UX, product, and technical writing. Drive improvements in quality, security, and performance. Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet. We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. What you'll bring: Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy Experience with fleet management products, including Terraform, Kubernetes, AWS and automated provisioning at scale (20+ clusters) Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps A history of building and managing high-performing, accountable team cultures, including managing out when necessary Comfort driving complex projects to completion without relying on a dedicated TPM Experience leading distributed and remote teams effectively How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a Learning & Development Lead on the People team, you will establish the foundation for learning culture and capabilities to support Mistral AI’s growth. As the first hire in this area, your work will directly define processes, infrastructure, and strategy for continuous skill development across the organization. You’ll collaborate closely with teams in France, the USA, the UK, Germany, and Singapore to build programs that align with business goals and employee progression. Your efforts will ensure that our workforce is equipped with the skills needed for evolving business needs, making learning an integral part of everyday work. What You Will Do - Develop and deliver a learning and development strategy aligned to company objectives - Assess and prioritize skill gaps to inform training initiatives - Design and implement onboarding, upskilling, and reskilling programs - Build scalable learning paths for key roles and career growth - Source and curate external content and partnerships to supplement internal offerings - Collaborate with leaders to identify high-potential employees and development plans - Select, configure, and roll out a Learning Management System, ensuring adoption and alignment with HR and IT systems - Set up metrics and regularly measure L&D impact on organizational performance What We're Looking For - At least 8 years of HR experience, with significant time in tech start-ups or high-growth companies - Proven ability to build and manage L&D functions across multiple countries - Strong background in implementing and managing Learning Management Systems - Experience designing training programs for various teams and roles - Knowledge of instructional design and adult learning theory - Excellent communication, influence, and stakeholder management skills - Strong analytical and problem-solving mindset - Ability to adapt, work without clear structure, and turn strategy into action     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Baku Workplace: onsite ABOUT US   Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship. ROLE OVERVIEW The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on. Key Responsibilities Strategic Leadership & Ownership Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps. Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities. Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams. Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the SDLC . Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data. Technical Excellence Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6). Define and maintain standards for test code quality - including code reviews, PR contributions, reusable libraries, and modular test design. Deep understanding of Git workflows - branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories. Expert-level knowledge of CI/CD pipelines - design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar). Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage. Drive adoption of infrastructure-as-code practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production. Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations. AI Integration & Innovation Proven track record of using AI in day-to-day QA activities - not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging. Champion and operationalize AI-assisted quality engineering across the organization - specifically using Claude AI for code generation, test design, automation scripting, and documentation. Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards. Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation. Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates. Team Leadership & People Development Lead, mentor, and develop a distributed team of 30+ QA professionals - including QA Leads, Senior QA Engineers, and QA Engineers - across multiple time zones (Americas, Europe, Asia-Pacific). Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety. Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders. Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members. Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery. Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset. Process Rigor & Quality Governance Enforce rigorous QA processes across the organization:  • Test case management : Create, maintain, and execute comprehensive test cases in Qase with full traceability (pass, fail, blocked statuses). Bug documentation : Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards. Automation framework documentation : Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute. QA Score : Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability. Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly. Conduct root cause analysis on production escapes and implement systemic corrective actions. Cross-Functional Collaboration Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle. Work effectively in Agile/Scrum environments - participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies. Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes. Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator. Common Expectations Across All QA Roles Must be technical and able to write code for testing and automation. Use Claude AI to assist in code creation, automation, and test design. Follow QA processes rigorously: create and execute robust test cases in Qase , maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file Staging Bugs with detailed documentation following training standards. Contribute to iterative improvements in QA Score and testing processes. Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning. Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups. Required Qualifications 15+ years of experience in QA/Quality Engineering , with at least 6+ years in Senior Manager or Director-level roles . Proven experience leading teams of 30+ people distributed across multiple time zones and cultural contexts. Hands-on technical proficiency - you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java. Deep expertise in test automation frameworks : Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL. Performance testing experience : K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests. Expert knowledge of Git : branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos. Expert knowledge of CI/CD : designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures. Demonstrated use of AI tools in professional QA work - Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples. Strong understanding of Agile/Scrum methodologies and experience operating within and across Agile teams. Experience with test management platforms (Qase, TestRail, Zephyr, or similar). Excellent communication skills - ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience). Preferred Qualifications Experience in the video game, fintech, or e-commerce/payments industry - understanding the unique quality challenges of high-throughput transaction systems. Experience with cloud-native architectures (GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures. Familiarity with containerization and orchestration (Docker, Kubernetes) for test environment management. Experience building or managing unified test environments - non-production environment strategies that enable safe, deterministic, and scalable validation. Knowledge of security testing fundamentals ( OWASP , penetration testing, vulnerability scanning). Experience with data pipeline testing and data quality validation. Background in establishing QA Centers of Excellence or transforming QA organizations from manual-heavy to automation-first. What Success Looks Like (First 12 Months) 90 days : Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps. 180 days : Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams. 365 days : Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Hong Kong We are seeking a qualified and experienced Clinical Psychologist to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering neuropsychological assessments for youths, adolescents, and adults, as well as strong report writing skills.  Key Responsibilities: Develop and implement individualised treatment plans using evidence-based interventions, with a primary focus on CBT. Provide individual and group therapy sessions for clients, both in-person and virtually Conduct neuro-psychological assessments including ADHD, learning needs, dyslexia, and other related conditions. Participate in team meetings and contribute to ongoing service development and improvement initiatives. Collaborate with our interdisciplinary team to develop and implement client-centered treatment plans. Work closely with our 24/7 helpline responder team to manage risk, ensure the safety of clients in crisis situations and provide crisis interventions Maintain accurate and up-to-date client records in accordance with professional and legal standards. Continuously update professional knowledge and skills through participation in continuing education and Requirements Minimum Master’s Degree in Clinical Psychology with a minimum of 500 supervised hours of clinical experience post qualification (excluding academic placements) and ≥3 years of post-qualification clinical practice. Registered with appropriate local governing body such as HKPS Skilled in Trauma-Informed Therapeutic Approaches (e.g. TF-CBT, EMDR, DBT for trauma survivors, and/or Somatic Experiencing) and Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT). Experience managing moderate to high complexity cases. Hold valid and active licenses applicable to the country of practice. Proficiency in English and Vietnamese. Prior experience in EAP, therapy/counselling and/or as an in-house wellbeing provider is a plus. Benefits Why Join Us? Become part of a collaborative network of Clinical Psychologists dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!

Location: United States | Miami, USA WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a GTM Director – Latin America (LATAM) to lead our commercial growth across the Latin American market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion throughout Latin America. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Latin America. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the LATAM territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the Latin American AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners, agencies, channel partners, and strategic influencers across the region. - Serve as the voice of the LATAM market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets across Latin America. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the Latin American enterprise market, including regional business practices and buying dynamics. - Ability to develop multi-country territory strategies and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in English and Spanish. Portuguese proficiency is strongly preferred. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Latin America. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. - Must be able to travel. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - United States Base Salary: The anticipated salary range for this role is $150,000 – $220,000, depending on experience, skills, scope, and location. - LatAm Countries Salary: Determined by country. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a remote role based in Miami, Florida or in LatAm. Travel will be expected for this position. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, Germany WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. THE ROLE Higgsfield AI is seeking a Regional Director, GTM – Germany to lead our commercial growth across the German market. This is a senior individual contributor role responsible for driving enterprise sales, developing strategic customer relationships, and accelerating Higgsfield's expansion across Germany. You will partner closely with cross-functional teams to introduce the world's leading organizations to the future of AI-powered creative technology. The ideal candidate has a successful track record selling enterprise software into sophisticated organizations, understands complex buying environments, and is excited to help define the commercial strategy for one of the fastest-growing AI companies in the world. This position is based in Germany. WHAT YOU'LL DO DRIVE REVENUE GROWTH - Own the Germany territory and achieve aggressive revenue targets. - Develop and execute strategic account plans across enterprise customers. - Manage full sales cycles from prospecting through negotiation and close. - Maintain accurate forecasting and pipeline management. BUILD EXECUTIVE RELATIONSHIPS - Develop trusted partnerships with executive stakeholders across enterprise organizations. - Lead strategic customer conversations around AI transformation, creative workflows, and business value. - Represent Higgsfield at industry events, executive meetings, and customer engagements. PARTNER CROSS-FUNCTIONALLY - Collaborate closely with Marketing, Product, Customer Success, Solutions Engineering, and Legal throughout the customer lifecycle. - Provide customer insights that influence product development and go-to-market initiatives. - Support customer expansion and long-term account success. EXPAND HIGGSFIELD'S PRESENCE - Build Higgsfield's reputation across the German AI, media, advertising, and enterprise technology ecosystem. - Develop relationships with key industry partners and influencers. - Serve as the voice of the German market internally. WHAT WE'RE LOOKING FOR - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Demonstrated success exceeding enterprise revenue targets. - Experience selling to large enterprise organizations with complex procurement and legal processes. - Strong executive communication, presentation, and negotiation skills. - Deep understanding of the German enterprise market. - Ability to develop territory strategy and execute independently. - Strong collaboration across globally distributed teams. - Excellent written and verbal communication skills in German and English. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing relationships with enterprise organizations, agencies, media companies, or strategic partners across Germany. - Experience at a high-growth venture-backed startup. - Familiarity with PLG and enterprise sales models. - Experience using Salesforce, HubSpot, or similar CRM platforms. COMPENSATION We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, France Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. The Role Higgsfield AI is seeking a Regional Director, GTM – France to lead our commercial growth across the French market. This is a senior individual contributor role responsible for developing enterprise relationships, driving new customer acquisition, expanding strategic accounts, and serving as Higgsfield's market leader in France. You will work closely with Marketing, Product, Customer Success, and Leadership to accelerate adoption of Higgsfield's AI platform across leading brands, agencies, media companies, and enterprises. The ideal candidate has a proven record of selling complex SaaS or AI solutions, deep knowledge of the French enterprise landscape, and thrives building business in fast-moving, high-growth environments. This position is based in France. What You'll Do Drive Revenue Growth - Own the French territory and deliver against ambitious revenue targets. - Develop and execute territory strategies to acquire new enterprise customers and expand existing relationships. - Manage complex, multi-stakeholder sales cycles from prospecting through contract execution. - Accurately forecast pipeline and revenue while maintaining strong CRM discipline. Build Executive Relationships - Develop trusted relationships with C-level executives, marketing leaders, creative teams, and digital transformation stakeholders. - Position Higgsfield as a strategic AI partner helping customers transform content creation and marketing workflows. - Represent Higgsfield at customer meetings, industry events, conferences, and executive briefings. Partner Cross-Functionally - Collaborate closely with Product, Marketing, Customer Success, Legal, and Solutions teams to deliver exceptional customer experiences. - Provide market intelligence and customer feedback to influence product roadmap and go-to-market strategy. - Support customer onboarding and long-term account growth. Expand Higgsfield's Presence - Build brand awareness and strategic partnerships across the French AI, advertising, media, and enterprise ecosystem. - Identify emerging market opportunities and develop scalable growth initiatives. - Serve as the voice of the French market internally. What We're Looking For - 8–12 years of enterprise SaaS, AI, cloud, MarTech, AdTech, or related technology sales experience. - Proven history of consistently exceeding enterprise sales quotas. - Experience selling into large enterprise organizations and navigating complex procurement processes. - Strong executive presence with exceptional communication and relationship-building skills. - Deep understanding of the French business landscape and enterprise buying process. - Experience managing long, consultative sales cycles. - Highly entrepreneurial with the ability to build territory strategy independently. - Strong collaboration skills across cross-functional global teams. - Native or fluent French and professional English proficiency. - Experience selling AI, generative AI, creative technology, marketing technology, advertising technology, or media platforms. - Existing network across French enterprise brands, agencies, media organizations, and technology leaders. - Experience working within a high-growth startup environment. - Knowledge of PLG and enterprise sales motions. - Experience with Salesforce, HubSpot, or similar CRM platforms. Compensation We offer a competitive and thoughtfully structured compensation package designed to align with impact and growth. Compensation will be competitive and based on experience, market location, and demonstrated performance. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Palo Alto; New York Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Talent Acquisition Contractor in our US team, you will play a central role in building high-caliber teams during a period of rapid company expansion. You will work with hiring managers across business and technical functions to source, engage, and hire talent for go-to-market roles and corporate teams. Your work will directly impact our ability to grow, helping shape our culture and future success. This role is ideally based in San Francisco or New York City, but we welcome remote candidates. WHAT YOU WILL DO - Manage the end-to-end recruiting process to create a seamless experience for candidates and hiring teams - Develop and implement search strategies for a range of business, corporate, and technical roles - Partner closely with stakeholders to define hiring needs and sourcing plans - Identify, engage, and guide candidates throughout the interview and offer process - Analyze hiring data and processes to find and address root causes or inefficiencies - Recommend and drive improvements in recruiting processes, documentation, and tools - Advise candidates on closing strategies to ensure high acceptance rates - Contribute to ongoing refinements in hiring systems and approaches WHAT WE'RE LOOKING FOR - Experience recruiting for both business and technical positions, ideally within the enterprise software sector - Strong ability to operate independently, quickly learning new roles, markets, and processes - A track record of hiring in highly competitive talent markets - At least four years of experience in recruiting, including outbound search - Effective communication skills with the credibility to influence hiring managers and senior stakeholders - Attention to detail, accountability, and a drive to deliver on hiring targets - Comfort moving between strategic planning and hands-on recruiting tasks - Experience with Ashby or similar recruiting tools WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts. - People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts. - People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris; London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an AI Scientist, you will push the boundaries of AI by developing and scaling cutting-edge models. This role exists to advance Mistral’s mission of democratizing frontier intelligence, enabling businesses and consumers to benefit from open, high-impact AI systems. You will collaborate with a global, cross-functional team to design, build, and deploy models that solve real-world problems across reasoning, code, and multimodal applications. Your work will directly shape how AI integrates into daily life and enterprise operations. WHAT YOU WILL DO - Research and develop novel methods to advance the capabilities of LLMs. - Design and implement tooling and infrastructure for training, evaluating, and analysing AI models at scale. - Collaborate with scientists, engineers, and product teams to ship AI systems with tangible impact. - Explore and innovate across use cases such as reasoning, code generation, and agent-based systems. - Work with multimodal data, including text, image, and speech, to expand model capabilities. - Optimise distributed systems to improve the efficiency and scalability of model training. - Contribute to the open-source community by releasing frontier models for public use. WHAT WE'RE LOOKING FOR - A track record of contributing to relevant scientific domains, such as publications or open-source projects. - Hands-on experience with AI frameworks like PyTorch or JAX, or distributed systems such as Ray or Kubernetes. - Proficiency in at least one programming language, such as Python, Rust, Go, or Java. - Ability to design complex software systems and transition them into production environments. - Experience with training large transformer models in a distributed setting. - Familiarity with the full MLOps stack, including fine-tuning, evaluation, and deployment. - A self-starter mindset with the autonomy to drive projects forward and collaborate effectively in a team. - Strong engineering competence, with a focus on building scalable and reliable systems. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; New York; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.   The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.    In this role, you’ll manage daily customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalising our research in production settings.   What You Will Do   • You’ll be responsible for onboarding customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.  • You’ll work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.  • You’ll individually help deploy into production use cases with a considerable business impact across various industries.  • You’ll work in collaboration with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning. • You’ll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. You will provide technical guidance on our products and explain Mistral technologies to various stakeholders.  • Your collaboration with our product and science team to improve continuously our product and model capabilities based on customers’ feedback     What We're Looking For   • You are fluent in English • You hold a PhD / master in AI / data science. • You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products • You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases • You have deep understanding of concepts and algorithms underlying machine learning and LLMs • You're experienced with building and deploying LLMs or NLP applications • You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces. • You have strong technical coding skills in Python • You have experience with deep learning with Pytorch • You have experience with agents framework such as Langchain, vector DBs • You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences   Ideally you have:   • Contributed to open-source projects in particular in the space of LLMs • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto; San Francisco Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   This role focuses on building and operating the next generation of data infrastructure at Mistral AI. You will be a core contributor to our evolution, helping us design and scale massive compute fleets and storage systems designed for high performance and scalability. You will help us move toward a future of decoupled control and data planes, scaling big data compute and storage platforms while ensuring secure and governed data access for MLOps and research. You will take full lifecycle ownership: from architecting the migration away from legacy orchestrators to implementing production-grade pipelines and participating in on-call rotations for critical training jobs.     What You Will Do   • Build & Scale: Help us reach our goal of operating massive distributed compute and storage systems • Global Orchestration: Architect and maintain multi-cluster orchestration layers to optimize workload placement across diverse hardware and regions. • Design Future-Proof Storage: Architect our transition to modern storage formats to handle fine-tuning datasets at a scale that anticipates exabyte growth. • Platform Engineering: Contribute to the development of our internal training platform, ensuring seamless model training and fine-tuning capabilities across Kubernetes and SLURM based environments. • Metadata & Lineage: Implement and manage systems to provide clear visibility and lineage as our data and model pipelines grow in complexity. • Operational Excellence: Use modern deployment workflows to manage cloud-native deployments, ensuring our data platform can scale by orders of magnitude while remaining reliable and efficient.   What We're Looking For   • Have 4+ years of experience in Data Infrastructure, MLOps, or Infrastructure Engineering. • Have experience or a strong interest in supporting foundational compute and storage platforms. • Are proficient in Python and enjoy solving the "brittle data lake" problem with modern, columnar storage standards. • Are well-versed in Kubernetes-native tooling and excited to debug large-scale distributed systems across multi-cluster environments. • Take pride in building and operating scalable, reliable, and secure systems from the ground up. • Are comfortable with ambiguity and the challenges of building high-scale infrastructure in a rapid-growth AI environment.     WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Palo Alto ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   We are seeking a talented IT Specialist  to become a key player in delivering an exceptional digital experience to all our employees. In this role, you will provide high-quality technical support across hardware, software, and collaboration tools, ensuring that every user receives fast, reliable, and friendly assistance. You will also cover complex projects such as office openings, moves, and more in the US and APAC, aligning user support, IT operations, and onboarding processes. You will troubleshoot complex issues, manage equipment and user accounts, and maintain accurate records of incidents and inventory. You will also guide and train users on best practices, contribute to improving internal IT processes, and help keep our technology environment secure, efficient, and scalable. If you thrive on helping others, enjoy solving technical challenges, and want to make a meaningful impact in a dynamic and fast-paced environment, this role offers the opportunity to shape and elevate our daily IT excellence.   📍 Location: Palo Alto    What You Will Do   USER SUPPORT AND ISSUE RESOLUTION - Provide high-quality technical assistance through email, messaging tools, and in-person interactions (onsite in Palo Alto/San Francisco). - Investigate and resolve hardware and software issues across operating systems, applications, and devices while keeping users informed at every step. - Log incidents in our ticketing system, ensure timely follow-ups, and deliver an exceptional support experience. - Deliver physical IT onboarding sessions EQUIPMENT SETUP AND TECHNOLOGY OPERATIONS - Install, configure, and update computers along with IT and videoconferencing equipment. - Manage shipments and returns of devices locally and internationally, maintaining accurate stock and inventory records. - Ensure that every team member has the right tools from day one and that our equipment lifecycle stays efficient and organized. - Support office openings, moves, and expansions (e.g., San Francisco, New York, Singapore). ACCOUNT AND LICENSE MANAGEMENT - Oversee user accounts and application licenses with precision. - Ensure proper access management and the application of our security policies across all workstations, reinforcing a safe and compliant environment for all users. TRAINING AND CONTINUOUS IMPROVEMENT - Train and guide users on applications, hardware, and best practices. - Evaluate business needs, propose improvements to IT processes, and contribute to building a smoother and more scalable internal technology ecosystem.   What We're Looking For   - A degree in Computer Science or a related IT field. - Strong written and verbal communication. - Hands-on experience with Google Workspace administration. - Strong troubleshooting skills on both macOS and Windows environments. - Solid understanding of networking fundamentals including Ethernet and WiFi protocols, TCP/IP, and basic corporate infrastructure troubleshooting. - Familiarity with videoconferencing equipment and associated services. - Ability to lift and handle standard IT equipment such as monitors and network devices. - Proven experience in a similar support role within a fast-paced, global organization - Willingness to travel (NY, Singapore) and work flexibly to support timezone-aligned onboarding.   Bonus Points:  - Experience with MDM solutions such as Kandji or Jamf. - Interest or experience in automation tools such as Zapier or n8n. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.