Задачи:
— Поддержка и развитие сетевой инфраструктуры: обеспечениие стабильности и отказоустойчивости при высокой нагрузке, настройка и поддержка решений для резервирования.
— Мониторинг функционирования и администрирование сетевого оборудования.
— Устранение возникающих инцидентов и нештатных ситуаций.
Требования:
— Аналогичный опыт от 3 лет.
— Опыт работы с STP и настройкой пользовательских коммутаторов агрегации для предотвращения петель в сетях передачи данных.
Условия:
— Только офисный формат работы, полная занятость, график 5/2.
— Оформление согласно ТК РФ, отпуск 35 календарных дней.
— Заработная плата до 280000 рублей gross.
Задачи:
— организация и проведение работы по созданию новых автоматизированных рабочих мест (АРМ)
— поддержка работоспособности установленного парка техники
— оперативное обнаружение причины возникших неисправностей в работе ПК, периферийного оборудования, и принятие решения по их устранению
— обеспечение бесперебойной эксплуатации информационных систем
— участие в тестировании и внедрении новых программных и аппаратных решений
— кроссировка АРМ, принтеров и МФУ
Требования:
— опыт работы по направлению деятельности не менее 3-х лет
— высшее образование
— навыки работы с HP SM
— знание клиентских ОС Windows на уровне администратора
— навык работы с программами Microsoft
— приветствуется опыт работы и сопровождения ОС Linux
Условия:
— официальное трудоустройство в аккредитованную IT компанию
— комфортный и современный офис (Москва Сити)
— график работы: офис, 5/2
— обучение и система наставничества в процессе адаптации
— эксклюзивный зарплатный проект для сотрудников
— расширенный соц. пакет: ДМС, компенсация фитнеса
— партнерские скидки (фитнес-центры, интернет-магазины)
— корпоративная база знаний: курсы, онлайн библиотека, тренинги и митапы для развития hard и soft skills
Задачи:
— Руководство системными администраторами и техподдержкой.
— Выстраивание процессов Service Desk и контроль SLA.
— Администрирование сетей, серверов и служб каталогов.
— Реализация импортозамещения программного обеспечения и оборудования.
— Управление бюджетом отдела и планирование закупок.
Условия:
— Оформление по ТК РФ.
— Оклад и годовой бонус.
— Сокращённая пятница до 16:45.
— ДМС со стоматологией и госпитализацией после испытательного срока.
— Финансовая помощь в особых жизненных ситуациях.
ОфисheadМосква
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О компании:
Реализуем масштабную миграцию с KABUSA на Compass Plus;
Ищем специалистов для долгосрочного проекта миграции и развития карточного процессинга.
Открытые роли:
— Главный системный администратор карточного процессинга
— Главный инженер процессинговых систем (Compass Plus / OpenWay)
— Главный разработчик (Compass Plus / Way4)
— Главный тестировщик карточного процессинга (Compass Plus / OpenWay / Way4)
Компания МТС Банк, одно из ключевых направлений экосистемы МТС, ищет DevOps-инженера (стажера) в команду Трайба по управлению данными. Стажерский трек рассчитан на 6 месяцев по срочному трудовому договору под руководством опытного наставника. Horizon DataPlatform предоставляет инструменты для работы с данными, включая хранилище данных Apache Ozone S3, Apache Iceberg; вычислительные системы Spark k8s, Apache Doris, Apache Flink, Trino, DolphinScheduler; BI-инструмент Apache Superset; рабочие среды Hue, CloudDbeaver, JupiterHub.
Задачи:
— внедрять и сопровождать доработки команды
— автоматизировать рутинные и внутренние процессы
— настраивать и поддерживать CI/CD процессы
— настраивать систему мониторинга и разрабатывать регламенты реагирования
— поддерживать бесперебойную работу сервисов
— вести и обновлять документацию
Требования:
— начальные знания DevOps-практик
— наличие pet-проектов либо курсов DevOps
— знания по работе с DevOps-инструментами (Ansible, Gitlab, Kubectl)
— навыки по администрированию k8s на уровне namespace
— навыки написания скриптов на Bash или Python
— навыки администрирования Linux
— знания по настройке систем мониторинга (Zabbix, Grafana)
— знания принципов работы брокеров сообщений (IBM MQ, Kafka)
— умения писать SQL запросы
Задачи:
— Поддержка клиентов на всех этапах взаимодействия с продуктом, включая работу с API, помощь в тестировании и поддержку при переходе в продакшн.
— Оказание постоянной поддержки клиентам, ответы на вопросы по продукту, помощь с клиентским порталом, выявление и документирование багов и проблем.
— Поддержка технической команды, Project Manager и Account Manager в управлении и помощи клиентам.
— Помощь в расследовании транзакций и операций при возникновении вопросов или проблем в процессах отчетности и сверки.
— Участие в мониторинге показателей производительности продукта и помощь в расследовании падений производительности, аномалий и инцидентов.
— Поддержание высоких стандартов коммуникации и обслуживания клиентов.
— Внесение предложений по улучшению процессов поддержки и документации.
Требования:
— Опыт работы не менее 2 лет на аналогичной позиции.
— Опыт работы с финтех-продуктами, такими как платежные или банковские решения, виртуальные карты, цифровые кошельки или аналогичные продукты.
— Готовность разбираться в сложных случаях, задавать вопросы и проактивно искать информацию.
— Владение английским языком на уровне Intermediate и выше.
— Опыт работы с Jira и Confluence.
— Понимание жизненного цикла разработки ПО (SDLC) и процессов релиза.
— Опыт работы с API: понимание процессов аутентификации, построение запросов, чтение технической документации, отправка запросов с помощью cURL, Postman или аналогичных инструментов, интерпретация ответов.
— Желание понимать проблемы и помогать клиентам, умение работать в команде, проактивность и внимательность к деталям.
— Опыт чтения и анализа логов в ClickHouse и Grafana будет преимуществом.
Условия:
— Удаленная работа.
— Компенсация занятий по английскому языку.
— Гибкий старт рабочего дня.
Условия и бонусы:
Фултайм, удаленно по РФ.
Наши ожидания:
– Глубокие знания профильного банковского ПО на уровне эксперта.
– Знание практик SRE / DevOps.
– Управление серверами на базе Linux на уровне администратора.
– Знание микросервисной архитектуры и технологий контейнеризации: Docker, containerd.
– Продвинутые навыки работы с Kubernetes, Helm, Kyverno, Istio, Kafka, Keycloak, Hashicorp Vault, S3, Luntry.
– Понимание принципов построения процессов CI/CD.
– Продвинутые навыки работы с GitLab CI.
– Понимание принципов IaC.
– Продвинутые навыки работы с Ansible, Terraform, Terragrunt.
– Понимание принципов построения Observability.
– Продвинутые навыки работы с ELK/EFK, OpenSearch, Prometheus, VictoriaMetrics, OpenTracing/OpenTelemetry.
– Опыт работы с облачными провайдерами, например, AWS, Yandex Cloud.
Задачи:
— Работа в чатах поддержки с баерами, решение технических вопросов;
— Выдача расходников;
— Регистрация рекламных кабинетов (по инструкции);
— Ведение учёта и отчётности в Google таблицах.
Условия:
— График 2/2, дневные смены с 9:00 до 21:00 по МСК;
— Молодая команда, где возможно вырасти до руководителя.
Требования:
— Опыт работы саппортом важен;
— Есть опыт работы с рекламными кабинетами;
— Внимательность и аккуратность;
— Наличие ноутбука или ПК для работы.
Задачи:
— Мониторинг и триаж оповещений безопасности на платформах SIEM, EDR и CSPM для корпоративной и продуктовой инфраструктуры.
— Расследование оповещений для определения масштаба, серьезности и необходимости эскалации.
— Использование AI-инструментов для ускорения анализа и снижения времени обнаружения угроз.
— Классификация, документирование и отслеживание оповещений с помощью систем тикетов и управления кейсами.
— Участие или руководство инцидент-реакцией от обнаружения до устранения, включая сбор доказательств, форензику, определение корневых причин и коммуникацию с заинтересованными сторонами.
— Проведение расследований по логам SIEM, EDR, CSPM и облачным источникам данных.
— Выполнение установленных процедур инцидент-реакции по идентификации, конечным точкам, облаку и электронной почте.
— Управление или помощь в обработке доказательств и процедур цепочки хранения.
— Подготовка отчетов по инцидентам для технической и управленческой аудитории.
— Разработка, внедрение и настройка правил обнаружения на платформах SIEM и EDR с целью снижения ложных срабатываний.
— Перевод разведданных угроз в детекционные правила, с акцентом на инструменты управления привилегированным доступом и цепочки поставок.
— Поддержка и развитие покрытия обнаружения в соответствии с MITRE ATT&CK.
— Валидация логики обнаружения совместно с командой охотников за угрозами.
— Использование AI-инструментов для триажа, обогащения и расследования в ежедневной работе.
— Участие в оценке, интеграции и оптимизации AI и автоматизации в рабочих процессах команды.
— Помощь в проектировании AI-подсистем и рабочих процессов для повышения эффективности аналитиков.
— Сотрудничество с инженерными командами для улучшения качества данных и интеграций инструментов.
— Ведение ежедневных операционных заметок и документации по сменам.
— Совершенствование процедур инцидент-реакции и стандартных операционных процедур.
— Участие в ротации дежурств для эскалации инцидентов вне рабочего времени.
— Отслеживание и отчетность по операционным метрикам (MTTD, MTTR, MTTC, уровень ложных срабатываний) и выявление возможностей для улучшения.
— Участие в учебных упражнениях, командных активностях и обзорах после инцидентов.
Требования:
— Опыт работы 4+ года в SOC, операциях безопасности или инцидент-реакции.
— Понимание распространенных фреймворков атак (MITRE ATT&CK), сетевых протоколов и поведения конечных точек.
— Опыт работы с хотя бы одной SIEM-платформой и умение писать поисковые или детекционные запросы.
— Знание EDR-платформ и облачных сред (предпочтительно IaaS).
— Уверенное использование AI-систем (LLM-ассистенты, инструменты анализа) в рабочих процессах безопасности.
— Сильные навыки письменного общения для ясной документации результатов для технической и нетехнической аудитории.
Плюсы:
— Опыт руководства сложными инцидент-реакциями.
— Знание платформ управления идентификацией и доступа, а также инструментов облачной безопасности.
— Навыки скриптинга и автоматизации (Python, PowerShell или аналогичные).
— Опыт работы с SOAR-платформами или инструментами оркестрации.
— Опыт проектирования AI-агентских архитектур, LLM-автоматизации и prompt engineering для безопасности.
— Участие в программах разведки угроз или разработке детекционных конвейеров.
— Понимание ландшафта управления привилегированным доступом и угроз, нацеленных на него.
— Опыт оценки и внедрения новых технологий в производственной среде безопасности.
Условия:
— Конкурентная зарплата и пенсионные выплаты с бонусом до 10% в год.
— 25 дней отпуска с увеличением по стажу.
— Конкурентная пенсионная программа.
— Дополнительные три недели отпуска после 7 лет работы.
— Полностью удаленная работа в Великобритании с возможностью до 4 недель работы за границей в год (по согласованию).
— Медицинская страховка Bupa для сотрудника и семьи.
— Медицинские льготы Medicash (включая оптику и стоматологию).
— Страхование жизни в размере 4-кратной зарплаты и защита дохода.
— Оплачиваемый отпуск по уходу за ребенком и расширенный декретный отпуск.
— Программа поддержки сотрудников.
— Возможность стать акционером BeyondTrust.
— Инвестиции в развитие AI-навыков, включая центры компетенций Claude Code и Copilot.
— Лицензии Pluralsight и LinkedIn Learning.
Задачи:
— Владение стратегическими и сложными корпоративными аккаунтами на всех этапах: привлечение, внедрение, адаптация, расширение и эскалация.
— Ведение технической стратегии для сложных развертываний, решение неоднозначных технических проблем клиентов, тесное сотрудничество с командами аккаунтов для удержания, расширения и увеличения ценности для клиента.
— Создание плейбуков, обучение коллег, разработка повторяемых решений и улучшение рабочих процессов команды Customer Engineering.
— Использование AI-инструментов для ускорения создания контента, выявления закономерностей и обмена практическими находками.
— Оценка состояния аккаунтов, рисков, отношений с заинтересованными сторонами и приоритетных проблем.
— Ведение сложных взаимодействий с клиентами и достижение квартальных бизнес-результатов по здоровью аккаунтов, удержанию, расширению и техническим решениям.
Требования:
— 5-8 лет опыта в технических ролях, связанных с клиентами, таких как Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, внедрение, профессиональные услуги или архитектура решений.
— Глубокий практический опыт с веб-технологиями: HTML, CSS, JavaScript и REST API, способность проектировать и устранять сложные фронтенд-реализации.
— Опыт управления стратегическими корпоративными аккаунтами с участием руководителей высокого уровня, множеством приоритетов и сложными техническими или бизнес-требованиями.
— Умение решать неоднозначные задачи с множеством переменных, ограничений и компромиссов.
— Опыт связывать техническое исполнение с бизнес-результатами, такими как удержание, расширение, ROI и реализация ценности.
— Практическое использование AI-инструментов для исследований аккаунтов, создания контента или автоматизации рабочих процессов с интеграцией в повседневную работу.
— Опыт наставничества или коучинга младших технических сотрудников.
Плюсы:
— Опыт работы с Pendo, платформами цифрового внедрения, аналитикой продуктов или инструментами in-app experience в корпоративной среде.
— Опыт мобильной разработки (Swift, Android, React Native).
— Знакомство с архитектурой данных, AI или машинным обучением, продвинутой аналитикой.
— Опыт создания повторяемых фреймворков, плейбуков или процессов, принятых широкой командой.
Условия:
— Удалённая работа с поддержкой западного побережья США.
— Ожидаемый годовой доход (OTE) от $193,393 до $241,742 с соотношением базовой и переменной части 70/30.
— Конкурентные льготы в США, включая покрытие с $0 премией, сильный 401(k) матч, акции и гибкий отпуск.
— Компания равных возможностей, поддержка разнообразия и доступности для людей с ограниченными возможностями.
Контакт для отклика отсутствует.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Service Desk Engineer to join the Corporate Technology team. This role is hands-on and requires the ability to handle various problems with expertise and exceptional judgment while working with end-users at the highest level within organizations. The ideal candidate will have excellent problem-solving skills, familiar with remote trouble shooting techniques, and the ability to give clear technical instructions.
Responsibilities
Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices.
Perform user access provisioning and deprovisioning.
Assist in the testing and deployment of new systems, platforms, and applications.
Prepare hardware and software for new employees.
Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions.
Document incidents and tasks in the corporate ticket management system.
Participate in calls after hours to provide resolutions to employees.
Qualifications
3+ years of recent end-user technical support experience
3+ years of experience of Microsoft cloud-related technologies (O365, OneDrive, Exchange)
3+ years of experience in desktop technologies (Windows, MS Office)
Familiarity and experience with VDI environments
Experience with PowerShell, Mac OSX, and/or A/V systems is a plus
Experience with ServiceNow is a plus
Excellent written and verbal communication skills
Strong time management and the ability to prioritize tasks
Able to thrive in a fast-paced environment and work effectively under pressure
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
Responsible for EU and global IT desktop operation and maintenance, terminal management, office network and application platform implementation and operation & maintenance support, and employee IT service support, etc.
Perform foundational IT operations tasks, including OS installation/configuration, user access management, and data backup/recovery for servers and business systems as well as firmware upgrades for network devices, security policy configurations, and network topology optimization.
Analyse and clarify EU and global end-users technical inquiries as wells as manage IT AI Ticketing System, summary and reporting analysis periodically
Configure, monitor, and maintain daily operations of office network infrastructure (routers, switches, wireless APs, etc.) to ensure stable internal network performance. In case troubleshoot and resolve network connectivity issues or address common problems such as latency or outages
Participate in office network planning, including new office network deployments and adjustments to existing network structures.
Monitor the status of core business systems, respond to alerts promptly, and maintain incident logs during shifts and support cybersecurity efforts, including vulnerability scanning, firewall policy maintenance, and emergency response to security incidents.
Tracking and maintenance of EU and global IT assets
Implement related IT projects with IT team leader, contracting, and implementation including user acceptance testing and user training when needs
Job Requirements
Degree in Computer science, Information Technology or equivalent
Candidates with at least 3 years and above experience in IT operations and Level 1 / Level 2 end-user support or related fields would be preferred
Familiar with Mac/Windows laptop operation and maintenance
Familiar with Google Suite and various common office application system operation and maintenance
Have certain projects implementation and management experience
Possess good learning, communication and independent problem-solving abilities
Remote support services experience is required
Must be able to multitask and work in a fast-paced environment
Fluent in German and English mandatory, Mandarin is a plus
This role requires successful candidates to be based in-person in Vienna Headquarter
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Legal Systems Engineer to build, customize, and connect the systems behind our contracting, procurement, and revenue operations.
This role will sit within the Legal team while supporting systems and workflows that span the broader organization. You will work across Ironclad, Ramp, HubSpot, and other business-critical tools, partnering closely with Legal, Finance, RevOps, Sales, and other cross-functional teams.
This is a hands-on individual contributor role for someone who can combine strong technical systems expertise with sound operational judgment. You will own integrations, workflows, automation, reporting, release processes, and secure AI connections across the business systems that support how Higgsfield operates.
What you'll do:
- Own the design, build, and ongoing improvement of Ironclad intake forms, workflows, approvals, templates, clause libraries, and data across every agreement type Higgsfield signs.
- Manage Ironclad users, permissions, and SSO to ensure confidential and privileged information remains appropriately restricted.
- Maintain system documentation and establish scalable processes for ongoing administration and support.
- Troubleshoot system issues, manage vendor escalations, and train users across teams.
Build Integrations and Automation
- Build and maintain integrations between Ironclad and HubSpot, Ramp, Hex and other business systems.
- Use the Ironclad API and other integration tools when native connectors do not meet business requirements.
- Build reliable integrations with appropriate monitoring, error handling, retries, and operational visibility.
- Identify opportunities to automate manual workflows across Legal and other business functions.
Build Reporting and Operational Visibility
- Develop contract and SLA dashboards covering turnaround times, backlog, contract value, renewals, and expirations.
- Improve data quality and consistency across connected business systems.
- Build reporting that gives Legal and business teams clear visibility into workflow performance and operational priorities.
- Partner with stakeholders to ensure systems data can support day-to-day decision-making.
Own Release and Change Management
- Run a disciplined release process across business systems, including testing, owner sign-off, scheduled releases, and release notes.
- Coordinate system changes across stakeholders to minimize disruption and maintain reliability.
- Establish repeatable standards for testing, deployment, and documentation as systems become more complex.
Build Secure AI Connections
- Build secure AI connections to Ironclad and other business systems.
- Partner with Legal and technical stakeholders to identify practical ways to use AI and automation across business workflows.
- Ensure AI-enabled integrations appropriately account for access controls, confidentiality, and system permissions.
Requirements:
- 5+ years of experience in Legal Systems or a similar technical operations role.
- 5+ years of experience building in Ironclad
- Proficiency with Python or JavaScript/TypeScript, SQL, REST APIs, webhooks, and OAuth.
- Demonstrated experience building reliable integrations with monitoring, error handling, and retry logic.
- Familiarity with contracts and sound judgment when handling confidential and sensitive information.
- Strong ownership and the ability to work independently in a fast-moving startup environment.
- Strong cross-functional communication skills and the ability to work effectively with Legal, Finance, Sales, and technical teams.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Virtualization team provides scalable on-premises compute for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We're looking for a Senior Engineer for our Virtualization team who will help guide the design and implementation of a new OpenStack-based virtualization platform. In this role you will help guide key architectural decisions for this platform, set engineering standards, identify and eliminate risks, and ensure optimal performance and cost-efficiency.
Our philosophy:
We believe in relentless automation of repetitive tasks.
We have the curiosity and drive to dig deep and find creative solutions.
We believe our goal is to find the right solution rather than always being right.
We provide exceptional customer service to our teams and trading desks.
We care more that the right thing is done than about rigid job descriptions or boundaries.
What you’ll do:
Own and improve infrastructure, processes, and standards for DRW’s Virtualization platform.
Relentlessly automate repetitive manual tasks.
Design, implement, and manage OpenStack clouds, including deployment, configuration, and maintenance of OpenStack components.
Diagnose and rectify complex problems involving multiple teams related to OpenStack including compute, storage, and networking issues.
Provide exceptional customer service to our platform’s users.
Coach engineers on best practices, help investigate outages, set a high standard for operational and technical excellence.
Ability to troubleshoot and resolve critical production issues in a high-intensity trading environment as part of an on-call rotation.
Your background:
Expert level proficiency in administration of OpenStack.
Deep knowledge of networking, storage, Linux, and virtualization fundamentals.
Proficiency with industry-standard IAC tooling (e.g. Terraform, Ansible).
Scripting/Coding experience in multiple languages (e.g. Python, Golang, Bash).
Experience maintaining/deploying/configuring server hardware and deploying virtual machines.
A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics.
You enjoy leading by example. You cultivate technical excellence and soft skills in your team members.
Bonus points if you have:
Experience with VMWare ESXi.
Experience with Containerization / Kubernetes.
Experience administering on-premise infrastructure.
Experience developing, deploying, and supporting full stack web applications.
Experience with multiple programming languages in both greenfield development and legacy maintenance.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-SK1]
Location: Bangalore, India; Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
At GitLab, People technology never stands still, and as a People Systems Engineer, you’ll build what keeps it moving. Reporting to the Senior Director, People Technology, and working alongside our Lead People Systems Engineer, you’ll design, build and maintain the automations, integrations and AI-powered workflows that connect Workday, Greenhouse, Slack and the tools that power our global workforce. You’ll own features from request through tested code, deployment and ongoing reliability across Workato, Google Cloud and Claude. With an AI-forward mindset, you’ll rethink how People work gets done, eliminating manual effort and creating streamlined, delightful experiences for team members. If you think like a software engineer, love solving puzzles and want to grow your career at the intersection of people systems, AI and automation in an all-remote, async-first environment, this is your role.
What You’ll Do
Build, test and maintain People system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse and GitLab, owning your features from design through deployment.
Develop integrations between Workday, Greenhouse, Slack and internal tools using Workday Web Services (WWS) and Slack’s API and Bot SDK, and build Slack apps and bots that turn manual steps into simple, automated workflows for team members around the world.
Write clean, readable automation code in Ruby or a comparable scripting language, stored and versioned in GitLab, with clear documentation and peer code reviews.
Keep pace with a high-growth company by monitoring integration health, troubleshooting failures quickly and fixing root causes so our automations stay reliable at scale.
Ship changes safely through GitLab CI/CD pipelines, following testing, change-management and Sarbanes-Oxley (SOX) IT general controls (ITGC) standards with care.
Lead with AI: use AI tools, large language models (LLMs) and Model Context Protocol (MCP) frameworks, including Claude, every day to accelerate development, prototype AI agents and reimagine how People work gets done, then share what you learn so the whole team moves faster.
Look past the surface of a request to find the real problem, then recommend and build solutions that are durable, scalable and easy to support. Partner with People Technology Analysts on configuration, testing and releases, and with Information Security, IT and AI Engineering on security and standards.
Raise the bar for how automations are architected, documented and maintained, learning from and contributing alongside our Lead People Systems Engineer.
What You’ll Bring
Hands-on experience building automations or integrations, ideally with human resources or business systems.
Experience writing and maintaining code in Ruby or a comparable scripting language, such as Python or JavaScript, and a willingness to learn Ruby if you haven’t already.
Hands-on experience with Workato or a comparable integration platform as a service (iPaaS) in a production environment.
Experience working with APIs and web services, including REST and SOAP, and an understanding of how data moves between systems.
Proficiency with Git for version control and code review; you treat automation code like production software.
A forward-thinking, AI-forward mindset: you use AI tools every day to automate tasks, speed up development and improve processes, and you’re energized by what AI makes possible next.
The ability to work independently, solve problems with curiosity, come with options and a recommendation, and collaborate openly. You protect highly confidential information and take ownership of code quality, reliable outcomes and the end user’s experience.
Additional relevant experience includes Workday integrations (WWS, Reporting as a Service or Workday Studio), Slack apps or bots, CI/CD pipelines, Google Cloud Platform or Amazon Web Services, Docker or Kubernetes, building with LLMs, AI agents or MCP frameworks, SOX ITGC controls, Greenhouse, Serval, Google Workspace, or all-remote and asynchronous work. A related computing degree or equivalent experience is also welcome; none of these is required.
About the team
The People Technology team is building the systems foundation that lets GitLab scale as a global, all-remote company. We’re always raising the bar for what People technology can do, improving reliability, usability and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work. If you want to grow your career building something that matters at a company working at the edge of what’s possible, this is the team.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Задачи:
— Работа с Kubernetes, облачной инфраструктурой и автоматизацией.
Требования:
— 5+ лет опыта в DevOps / Platform Engineering.
— 3+ года опыта работы с Kubernetes в продакшене.
— Практический опыт с Terraform.
— Опыт работы с AWS или Azure в продакшене.
— Опыт с Docker, Helm и Argo CD.
— Опыт построения и поддержки CI/CD пайплайнов.
— Знания в области мониторинга, логирования и алертинга.
— Опыт работы с инцидентами и автоматизацией инфраструктуры.
— Способность работать самостоятельно.
— Хорошие навыки общения на английском языке.
Будет плюсом:
— Знания Ansible, OpenTelemetry, Kubernetes Security.
— Сертификаты CKA / CKS.
Условия:
— Полностью удалённая работа.
— Требуется знание английского языка, немецкий будет плюсом.
Location: North America
Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence.
You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder.
What you’ll do here
- Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups
- Solve incoming technical support requests in a timely manner, including urgent, high-severity cases
- Communicate clearly and tactfully with customers throughout the support lifecycle
- Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved
- Identify and communicate product usage trends, bugs, and feature requests
- Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls
- Document customer activity in accordance with internal and external security standards
- Guide and mentor new team members on support processes and procedures
- Contribute to product documentation, customer knowledge base articles, and best practice guides
- Improve support processes, tools, and workflows in collaboration with the broader team
- Participate in a periodic on-call rotation for production-down issues
What we’re looking for
- Based in the US West Coast timezone
- 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products
- 5+ years of experience supporting enterprise customers
- 2+ years of experience diagnosing production network connectivity and performance issues
- Strong problem-solving, analytical, and troubleshooting skills
- Clear, thoughtful communication skills, both verbal and written
- Experience with Terraform
- Experience with major cloud platforms, distributed systems, microservices architecture, and containerization technologies such as Kubernetes
- Experience with a scripting language, such as Bash, Python, or Ruby, to automate reproduction environments and support workflows
- Ability to read complex code for troubleshooting
- Experience with GitHub
- Experience with REST APIs and command line tools
- Strong organization, attention to detail, and ability to learn new technologies quickly
- Experience working in a startup environment
- A customer-first mindset and a strong instinct for automation, process improvement, and efficient resolution strategies
Bonus tacos if you have
- DevOps Engineering, Software Engineering, or Systems Administration experience
- Software-defined networking experience, such as Tailscale
- Experience supporting engineering teams and the tools they use every day
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are seeking a Platform Software Engineer with deep experience in distributed systems to help design, build, and maintain core platform services. You will work primarily in TypeScript and Go to deliver reliable, scalable, and secure systems that power Supabase at massive scale.
WHAT YOU'LL BE DOING:
- Design and implement distributed services and APIs that power the Supabase Platform.
- Lead projects that improve scalability, reliability, and cost efficiency across existing systems.
- Build data-intensive workflows, background jobs, and event-driven pipelines.
- Own service SLIs/SLOs and collaborate on incident response and post-incident reviews.
- Improve system observability with metrics, logging, tracing, and profiling.
- Contribute to our CI/CD and release processes to ship safely and quickly.
- Partner with product teams to deliver features end-to-end, from design docs to production.
- Write clear design documents, RFCs, and high-quality tests.
WHAT WE'RE LOOKING FOR:
- Experienced in designing and operating distributed systems, with strong foundations in consistency, fault tolerance, partitioning, consensus, and back pressure.
- Proficient in TypeScript and/or Go, ideally with 5+ years building production services in one or both languages (other languages also considered).
- Comfortable with cloud infrastructure (AWS preferred) and container orchestration.
- Familiar with multi-tenant architectures, API design, and data modelling.
- Knowledgeable about networking fundamentals and security best practices.
- Experienced with Infrastructure as Code (Pulumi preferred; Terraform/CDK also fine).
- Comfortable participating in on-call rotations for large-scale production systems.
NICE TO HAVE:
- Experience with Postgres internals, logical replication, or CDC pipelines.
- Experience with service meshes, workload identity, or zero-trust networking.
- Background in performance engineering and capacity planning.
- Open source contributions in systems, databases, or runtime tooling.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
УдалённоМожно работать из любой страны
Удалённо
senior
География найма не уточнена
Salt Lake City, Utah, United States
Vienna, Austria
УдалённоRemote, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
seniorLondon
Bangalore, India; Remote, Poland; We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work