Мы развиваем AI-продукт 18+ в категории AI Girlfriend и ищем специалиста, который возьмёт на себя операционную работу с подключёнными платёжными провайдерами. — Вести рабочую коммуникацию с локальными и международными провайдерами.
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Мы развиваем AI-продукт 18+ в категории AI Girlfriend и ищем специалиста, который возьмёт на себя операционную работу с подключёнными платёжными провайдерами. — Вести рабочую коммуникацию с локальными и международными провайдерами.
Опыт операционного управления в PSP / Payments / FinTech / High-risk. Практический опыт работы с crypto flows.
Location: Los Angeles, United States Keller Executive Search is recruiting a Business Operations Manager for a client seeking hands-on leadership of day-to-day operations. This role combines team management, resource planning and continuous improvement to support consistent, efficient execution. You will translate operational priorities into practical plans, strengthen processes and help teams deliver measurable results. The opportunity suits a leader who enjoys collaborating across functions, using performance data and staying close to daily execution. They are looking for a practical, accountable leader who balances daily execution with longer-term improvement. You communicate clearly, develop team capability and use sound judgment and data to address problems. You bring structure without unnecessary complexity and collaborate effectively across functions. Key Responsibilities Manage daily operations, aligning workloads, staffing and resources with business priorities. Lead, coach and support team members, setting clear expectations and accountability. Track operational performance indicators and implement actions to improve quality, productivity and service. Document and refine procedures to support consistent execution and effective handoffs. Monitor operating expenses and resource utilization against agreed budgets. Coordinate with cross-functional colleagues to resolve issues and meet operational commitments. Support adherence to applicable workplace safety requirements, policies and operating standards. Report operational results, risks and improvement recommendations to leadership. Requirements Essential Bachelor's degree in business, operations management or a related discipline, or equivalent practical experience. At least 5 years of experience in operations or closely related business functions. At least 2 years of direct team management experience. Demonstrated experience improving operational processes and measuring results. Experience monitoring performance indicators and using data to guide decisions. Experience managing operating budgets or tracking expenses and resource utilization. Strong communication, planning and cross-functional problem-solving skills. Proficiency with spreadsheets and business reporting tools. Ability to work fully onsite at the role's location. Preferred Familiarity with structured continuous improvement methods. Experience developing operating procedures and supporting process or system changes. Benefits Base salary of $120,000-150,000 Annual bonus as part of the variable compensation package. Healthcare coverage including medical, dental and vision insurance. Life insurance coverage. 401(k) retirement plan Agency statement Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit our website Equal Opportunity policy Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
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Настроить подборLocation: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is seeking a senior financial and procurement leader to oversee financial management , procurement, subcontract administration, and compliance for a large U.S. Government-funded program s . This position is contingent upon a ward. Responsibilities Lead budgeting, forecasting, expenditure tracking, and burn-rate monitoring. Oversee financial reporting, invoicing, reconciliations, and internal controls. Manage vendor procurement, price analysis, and subcontract award and administration processes. Ensure compliance with applicable FAR requirements, federal cost principles, and contractual requirements. Maintain audit-ready financial and procurement documentation. Monitor subcontractor financial compliance and performance. Identify and mitigate financial, procurement, and subcontract-related risks. Provide financial and procurement guidance to program leadership. Qualifications Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. 12+ years of progressively responsible financial management experience supporting U.S. Government-funded contracts. Experience managing financial operations for large, complex contracts, including contracts greater than $50M. Experience with FAR-based procurement and subcontract management. Strong knowledge of cost-reimbursement contracting and federal cost principles. Strong analytical, compliance, and documentation skills. International or multi-country financial management experience preferred. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $140,000 — $170,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: AZ_Mesa_HQ The Lead Operations Technician is an essential member of the Verra Command Center (VCC) team, entrusted with the oversight of technical operations within a designated region. Although this position does not entail direct supervisory responsibilities, it requires the individual to provide advanced technical guidance and leadership, ensuring that all activities within the region are executed to the highest standards. The Lead Operations Technician acts as a liaison among the operations team, Account Managers, and Customer Service Specialists to effectively address client needs and uphold service quality. In addition to managing remote support and roadside monitoring systems, this role is responsible for ensuring that Service Level Agreements (SLAs) are consistently met , Roadside equipment functions at optimal performance, key business objectives are successfully achieved. The Lead Operations Technician also plays a pivotal role in ensuring that projects remain on schedule and are completed punctually, all while fostering improvements and maintaining a positive and efficient work environment. Qualifications: • Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. • Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals • Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python. • Demonstrated knowledge of computing and data troubleshooting • Demonstrated knowledge of network and remote system troubleshooting • Demonstrated knowledge of data management and information technologies • Experience in accurately and reliably interpreting data for determining appropriate action. • Experience in managing multiple priorities. • Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook. Successful completion of the Nlets fingerprinting background assessment Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .
Location: San Francisco The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network . As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding . In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements . This role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with wh ich you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements. Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification. Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance. Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases. Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives . Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity. Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment. Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution. Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources. Data-literate mindset with experience turning raw metrics into actionable operational insights. Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms, and BI tools (such as Tableau ). Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help ing us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encou rage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be refle ctive of the value you create relative to the market value of you r role . To ensure pay i s fair and not impacted by bia ses, we're c ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $150,000 - $165,000 . The actual base salary will vary based on various facto rs, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits fo r this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.
Location: San Francisco; Washington, D.C.; New York Engagement: Contractor Reporting to: Academy Partnerships Lead Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams. About the Team OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving. ABOUT THE ROLE We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable. This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery. IN THIS ROLE, YOU WILL: - Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up. - Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation. - Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort. - Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners. - Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants. - Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit. - Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support. - Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation. - Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps. - Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter. - Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking. - Notice missing information and conflicting records, and follow through until they are resolved. - Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information. - Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving. - Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency. - Can prioritize across recurring operations and event deadlines and make capacity constraints visible early. - Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.
Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role: We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce. Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the Head of Retail, Strategy & Operations , you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan. This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered. The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy. The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required. Responsibilities: Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition. Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA. Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams. Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution. Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios. Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio. Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets. Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment. Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint. Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively. Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration. Leadership Capabilities & Behaviours: Performance-focused: A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track. Structured: Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure. Influential and collaborative: Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams. Commercial and analytical: Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability. Solution finding and strategy: Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices . Thought-leadership: Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading. Change Management: Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation. Community-Building: A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation. Experience & Skills: Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience). Experience in grocery, retail or quick commerce is preferred. Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics. Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences. Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions. Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations. Strong written and verbal communication, including concise, numbers-led commentary for senior leadership. Key questions the role supports: What is our strategy for growing non-food retail across EMEA? How do we win in retail quick commerce, and what is our value proposition? Which product features and capabilities do we need to succeed? Which hero retailers do we need to onboard in each market? How do we make those retailers successful after launch? Which consumer missions and moments are we relevant to? How are we pacing against the long-term plan, and what is driving performance? Key interfaces: NV EMEA leadership, and other cross-functional senior stakeholders NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level) US DoorDash Global Retail teams (S&O, Product, Commercial, Finance) Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Опыт операционного управления в PSP / Payments / FinTech / High-risk. Практический опыт работы с crypto flows.
Location: Paris, Paris, France About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About the Role As an Operations Manager in Paris , you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris. This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat. Why This Role High-growth business. Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow. Direct impact. Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health. Real ownership. You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's. Responsibilities Own day-to-day operational execution: chauffeur supply growth and retention. Evolve the local operating model, turning global strategy and standards into effective execution on the ground. Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact. Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement. Partner with product teams to shape feature development and improve operational tooling. Support readiness as the market expands into new areas, launching business from scratch. Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards. Ensure compliance with applicable French regulations and VTC licensing requirements. Requirements No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments. 1-3+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution. Relevant backgrounds include: scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup); top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup. Bonus points: experience in a marketplace/platform business (on-demand, mobility, location-based); track record building teams or operating models from scratch or through rapid expansion; MBA or advanced degree in business, operations, analytics, or strategy. Fluent French and English. Based in Paris, ability to work in the office 4 days a week. What we Offer Office-based role in Paris (9th arrondissement) Competitive salary Employee stock options plan Private medical insurance Life and critical illness cover Best-in-class equipment Monthly credit towards Wheely journeys Daily Lunch Allowance Navigo and Veligo travel Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice
Location: Serbia; Croatia; Albania; Bosnia and Herzegovina; Romania; Lithuania Launch and run new marketplaces beyond Amazon - Otto, Bol, TikTok Shop, ManoMano, Allegro and more. $2,500 to $3,000 | Full-time | Remote We're an e-commerce business operating multiple Amazon brands across the EU and US markets - toys, home goods and seasonal products. With over 40 team members, we manage the entire product lifecycle, from production and inventory through to sales and marketing, across multiple marketplaces in 10 countries. What makes BEMS special? We're passionate about keeping things fresh, constantly changing designs, patterns and products. Our office is a creative and laid-back space right by a lake, and we believe in balancing hard work with some fun, like post-lunch cold plunges. Right now we're moving beyond Amazon onto new marketplaces, and that is exactly where this role comes in. We're looking for a Marketplace Operations Specialist to join our New Marketplaces & Expansion team. You'll be the operational backbone behind bringing new non-Amazon channels live and keeping them running - channels like Otto, Bol, TikTok Shop, ManoMano and Allegro. Every marketplace works differently, with its own rules, tools and quirks, so this role suits someone who digs into a new platform on their own, works out how it functions and turns that into a repeatable way of working. You'll own the day-to-day operations, while the Senior Account Manager retains strategic direction and P&L responsibility. This is a full-time role. 📋 Take the operational lead on connecting and setting up new marketplaces: getting the account live, creating the first listings and getting the channel ready to sell 💡 Drive the operational ramp-up of new channels - building out the catalogue, completing product data and content, and getting everything in place for a strong start 💻 Independently learn how each marketplace works: its backend, listing rules, advertising options and operational requirements 🧪 Manage the day-to-day operations of several marketplaces in parallel, keeping track of what each one needs ✏️ Handle the hands-on execution: maintaining and optimising listings and PDPs, uploading content and product images, and keeping product data clean and accurate across channels 📦 Support promotions, deals and campaigns, and help implement advertising and PPC changes alongside the PPC team 🤝 Assist with forecasting and short-term inventory tasks with Supply Chain and Logistics, and help resolve operational issues such as listing errors, compliance flags and case handling, together with Customer Service and the Deals Manager Requirements To be successful in this role, you need: ✅ Hands-on experience in e-commerce or marketplace operations, ideally on non-Amazon channels like Otto, Bol, TikTok Shop, ManoMano or Allegro, though Amazon experience is just as welcome. Whether you have 2+ years of experience or a more extensive background in e-commerce and marketplace operations, we're most interested in your ability to independently learn new platforms and take ownership of their operational setup. ✅ A highly self-directed way of working: you teach yourself new platforms, build knowledge from scratch and find your own answers instead of waiting for step-by-step guidance ✅ Strong organisational skills to onboard and juggle several marketplaces at once, each with its own rules and processes, without losing accuracy or overview ✅ Comfort working with data, spreadsheets and marketplace tools, and a willingness to learn new systems quickly ✅ A proactive, hands-on approach and the drive to grow into broader marketplace responsibility over time ✅ Preferably fluent German and/or fluent English Brownie points for: ⭐ Further languages such as Polish, French, Spanish or Italian The person who will enjoy this role is someone who likes being dropped into an unfamiliar system and making sense of it without a manual. Curiosity matters here, as does the patience to get product data right the first time. Because several channels run at once, staying organised and keeping an overview is what makes the difference between a smooth launch and a messy one. If you enjoy hands-on operational work and want to grow into broader marketplace responsibility over time, we'd like to hear from you. Benefits What’s in it for you? 💰 $2,500 to $3,000 USD per month.* 💼 Full-time role 🌍 Fully remote 🚀 Work on the launch of new marketplaces across Europe 📈 Build hands-on experience across several marketplace platforms 🤝 Join a team of over 40 people selling in 10 countries Please note that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with BEMS Ventures to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq
- Разработка стратегии запуска и масштабирования проектов (разные ГЕО). - Организация сети Telegram-каналов и ботов, управление закупкой трафика.
Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 430 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like. WHAT OPERATIONS MEANS AT HIGGSFIELD At Higgsfield, operations are about getting things done, not meetings or “almost done.” As an Operations Manager, you’ll provide full support for the team’s operational processes. This is a hands-on role: you organize, negotiate, unblock and deliver. If you have a production background, this role is for you. You already know how to run processes, manage vendors, keep budgets under control and meet tight deadlines. WHAT YOU WILL DO - Own the team’s day-to-day operations: requests, scheduling, logistics, tools and access. - Find and manage vendors, contractors and freelancers, and negotiate terms. - Support the logistics of occasional events and shoots. - Turn chaos into simple, repeatable processes. WHO WE’RE LOOKING FOR - Proactive, high-energy and sharp: you don’t wait to be told. - Strong ownership: once a process is yours, it gets done. - Great communicator and negotiator who can find common ground with anyone. - Experience in operations, production, events, or project management. - English at B2 or higher. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.
Location: US Remote Workplace: Remote MULTI-STATE ABA OPERATIONS MANAGER ABOUT US Finni Health is a rapidly growing healthcare technology company transforming the way ABA practices are built, operated, and scaled. We partner with independent ABA practice owners to help them build thriving, sustainable businesses while delivering exceptional care to the families they serve. We've grown 400% and are approaching profitability, with the backing of General Catalyst and Y Combinator. As we continue expanding our footprint, we're looking for experienced ABA operators who understand what it takes to build and scale successful practices across multiple states. ABOUT THE ROLE As a Multi-State ABA Operations Manager, you'll work directly with independent ABA practice owners across multiple states, helping them build, operate, and grow successful, sustainable practices. You'll serve as a trusted operational and strategic partner, developing a deep understanding of each practice's business, identifying opportunities to improve performance, and helping owners navigate the operational, financial, and strategic challenges of running an ABA practice. This is a highly collaborative, provider-facing role that combines hands-on healthcare operations, business strategy, and relationship management. You'll support a diverse portfolio of practices across different states, bringing an understanding of the operational considerations, payer environments, regulatory requirements, and market dynamics that can vary by location. You'll work alongside practice owners to improve financial and operational performance, solve complex business challenges, and identify opportunities for sustainable growth. You'll also collaborate closely with Finni's internal teams to address provider needs, improve operational processes, and ensure our partners have the resources and infrastructure to run successful practices. The ideal candidate has firsthand experience operating or supporting ABA practices across multiple states and understands that successful practice operations require more than a one-size-fits-all approach. You're comfortable building trusted relationships with independent practice owners, analyzing business performance, navigating state-specific operational complexities, and translating challenges into practical solutions. WHAT WE'RE LOOKING FOR Multi-State ABA Operations Experience - 5+ years of experience in ABA or behavioral health, with significant experience operating, managing, or supporting ABA practices. - Experience supporting practices, clinics, or healthcare operations across multiple states is strongly preferred. - Familiarity with state-specific ABA regulations, payer requirements, Medicaid programs, credentialing processes, and reimbursement environments is highly valued. - Strong understanding of the operational realities of running an ABA practice, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement. - Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers. - Understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes. Business & Financial Acumen - Strong understanding of the financial drivers of an ABA practice and what it takes to build a healthy, sustainable business. - Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers. - Experience owning or contributing to the financial performance, P&L, or budget of a practice, multiple practices, or a region preferred. - Ability to translate financial and operational data into clear, actionable recommendations. - Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact practice profitability. Operational Execution & Growth - Proven ability to identify operational challenges, determine root causes, and develop practical solutions. - Experience supporting new practice launches, entering new markets, and preparing operations for sustainable growth. - Experience developing or optimizing staffing models, operational workflows, and accountability structures. - Strong understanding of operational KPIs and how to use data to improve practice performance. - Experience setting and managing performance targets related to growth, retention, utilization, patient access, provider productivity, and profitability. - Comfortable balancing immediate operational needs with longer-term growth and expansion priorities. Strategic Problem Solving - Strong analytical and critical-thinking skills with the ability to navigate complex, ambiguous problems. - Able to look beyond immediate challenges to identify underlying operational and business drivers. - Comfortable developing actionable growth plans and working alongside stakeholders to execute them. - Experience building operational processes, systems, and infrastructure in growing or evolving organizations. - Highly resourceful, adaptable, and willing to roll up your sleeves to get things done. Provider Partnership & Communication - Exceptional communication and relationship-building skills. - Ability to build trust with independent practice owners and become a credible thought partner on operational, financial, and business decisions. - Comfortable influencing and collaborating with providers without direct authority. - Able to communicate complex operational and financial concepts clearly and make recommendations without being overly prescriptive. - Genuine interest in helping independent healthcare business owners build successful practices. WHAT YOU'LL DO Partner With ABA Practice Owners - Build strong, trusted relationships with independent ABA practice owners across multiple states. - Develop a deep understanding of each practice's business model, goals, operational challenges, financial performance, and growth opportunities. - Act as a strategic thought partner on operational, financial, and expansion decisions. - Proactively identify opportunities to improve practice performance and address challenges before they become larger issues. - Translate provider goals into actionable business and operational plans, working alongside owners to execute them. Drive Multi-State Practice Growth & Expansion - Support the launch of new ABA practices and expansion into additional states and markets. - Help providers navigate the operational requirements and complexities of establishing and scaling practices across different states. - Identify potential roadblocks to expansion and coordinate with internal Finni teams to resolve them. - Develop scalable operational approaches that allow practices to grow sustainably across multiple locations and markets. - Continue supporting providers throughout the lifecycle of their partnership with Finni, beyond the initial launch. Improve Practice Performance - Analyze practice-level financial and operational performance to identify opportunities for growth, efficiency, and profitability. - Partner with providers on strategies to improve patient volume, provider utilization, staffing, retention, revenue, and margins. - Develop and track KPIs that provide visibility into practice health and progress. - Create regular business reviews and presentation decks that communicate performance, opportunities, and recommended actions. - Help providers understand the financial and operational implications of key business decisions. Drive Operational Excellence - Identify recurring operational challenges and work cross-functionally to develop scalable solutions. - Improve workflows, processes, tools, and systems that make it easier for providers to operate and grow their practices. - Use data to identify trends, diagnose issues, and measure the impact of operational improvements. - Help establish clear SLAs, KPIs, and accountability structures across the provider experience. - Identify opportunities to improve how Finni supports practices as they expand across markets. Work Cross-Functionally - Collaborate closely with Finni teams across RCM, credentialing, product, operations, and leadership. - Serve as the bridge between provider needs and internal teams, ensuring operational challenges are understood and addressed. - Help prioritize and resolve issues requiring cross-functional coordination. - Partner with Finni leadership on strategic initiatives that improve the provider experience and strengthen our operating model. Build a Best-in-Class Provider Experience - Become an expert on Finni's products, services, and operating model. - Ensure providers have the information, resources, and support they need to operate successful practices. - Help improve provider-facing resources, training, documentation, and self-service tools. - Identify opportunities to make the provider experience more proactive, scalable, and effective. BENEFITS - Competitive compensation - 401(k) - Medical, dental, and vision insurance - Flexible work schedule - Paid time off - Paid holidays - Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company - Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience
Location: Boston, MA Workplace: OnSite At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization. RESPONSIBILITIES: - Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution - Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards - Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution - Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts - Partner with cross-functional teams to address workplace needs and improve overall employee experience - Help maintain organized systems, documentation, and reporting related to facilities operations - Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance - Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages QUALIFICATIONS: - 1–3 years of experience in facilities, office operations, hospitality, or a related field - Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.) - Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion - Effective communication skills and ability to collaborate across internal and external teams - Comfortable working in a fast-paced, in-person environment - Available to work outside of core business hours when needed - Ability to work both independently and collaboratively across teams - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Vienna HQ Workplace: Hybrid Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania. Our mission is simple to make everyday shopping faster, easier, and more sustainable. We combine smart technology, efficient logistics, and a genuine love for great food. From local bakeries and farmers to our own private labels, we make sure every product that reaches our customers is fresh, safe, and top-quality. We’re committed to sustainability and supporting local communities, reducing packaging, and working closely with small producers. For our customers, Rohlik Group is more than just shopping, it's a better way to enjoy good food every day. DEPARTMENT OVERVIEW The Operational Excellence team drives continuous improvement, process standardization, and innovation across Last Mile operations. We support local teams in implementing group standards, solving systemic challenges in routing, loading, and delivery, and enabling sustainable growth as we scale. ROLE OVERVIEW As Operational Excellence Manager for Last Mile, you will own the design and delivery of a 3 to 6 month continuous improvement roadmap for last mile operations. You will lead adoption of group standards, embed best practices, and deliver sustainable improvements in delivery efficiency, cost per order, and on-time performance. You will partner with central and local stakeholders to find the real bottlenecks in the last mile flow, from route assignment and loading through to the delivery itself, and roll out scalable solutions across sites. WHAT WE EXPECT FROM YOU - Owns the last mile improvement roadmap and makes sure initiatives are delivered on time. - Owns initiatives end to end, including group-wide projects: frames the problem, builds and defends the business case, runs the pilot, measures and evaluates the impact, and scales what works across sites. - Leads adoption of operational best practices in loading, routing, and delivery through coaching and influence. - Partners with group-level development and performance management teams and local site teams to coordinate projects and current performance. - Reads the problem in the real operation as well as in the data, tells the true cause apart from the noise, and turns the fix into a standard. - Documents processes (VSM, process maps). WHAT WE LOOK FOR Required - 5+ years of operational experience owning projects or programs in the last mile for retail. - Strong leadership and coaching capability. - Excellent communication and stakeholder management. - Analytical thinker who can define metrics, read data, and separate cause from correlation. - Project management experience. - Willingness to travel 2 to 3 days per week across sites. Preferred - Background in e-commerce, grocery, or same-day delivery. - Six Sigma and/or project management certification. WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-ML1 #Gurkerl
Location: Berlin, Germany; München, Germany Workplace: Hybrid Rohlík Group is one of Europe’s fastest-growing online grocery platforms, changing how people eat and live. Founded in 2014 in the Czech Republic, we’ve grown into a trusted brand with more than one million customers across Czechia, Hungary, Austria, Germany, and Romania. Our mission is simple to make everyday shopping faster, easier, and more sustainable. We combine smart technology, efficient logistics, and a genuine love for great food. From local bakeries and farmers to our own private labels, we make sure every product that reaches our customers is fresh, safe, and top-quality. We’re committed to sustainability and supporting local communities, reducing packaging, and working closely with small producers. For our customers, Rohlik Group is more than just shopping, it's a better way to enjoy good food every day. DEPARTMENT OVERVIEW The Operational Excellence team drives continuous improvement, process standardization, and innovation across Last Mile operations. We support local teams in implementing group standards, solving systemic challenges in routing, loading, and delivery, and enabling sustainable growth as we scale. ROLE OVERVIEW As Operational Excellence Manager for Last Mile, you will own the design and delivery of a 3 to 6 month continuous improvement roadmap for last mile operations. You will lead adoption of group standards, embed best practices, and deliver sustainable improvements in delivery efficiency, cost per order, and on-time performance. You will partner with central and local stakeholders to find the real bottlenecks in the last mile flow, from route assignment and loading through to the delivery itself, and roll out scalable solutions across sites. WHAT WE EXPECT FROM YOU - Owns the last mile improvement roadmap and makes sure initiatives are delivered on time. - Owns initiatives end to end, including group-wide projects: frames the problem, builds and defends the business case, runs the pilot, measures and evaluates the impact, and scales what works across sites. - Leads adoption of operational best practices in loading, routing, and delivery through coaching and influence. - Partners with group-level development and performance management teams and local site teams to coordinate projects and current performance. - Reads the problem in the real operation as well as in the data, tells the true cause apart from the noise, and turns the fix into a standard. - Documents processes (VSM, process maps). WHAT WE LOOK FOR Required - 5+ years of operational experience owning projects or programs in the last mile for retail. - Strong leadership and coaching capability. - Excellent communication and stakeholder management. - Analytical thinker who can define metrics, read data, and separate cause from correlation. - Project management experience. - Willingness to travel 2 to 3 days per week across sites. Preferred - Background in e-commerce, grocery, or same-day delivery. - Six Sigma and/or project management certification. WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary, no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility three days in the office, 2 days at the Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you - You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-ML1 #Knuspr
Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. About the role: As a Brokerage Operations Intern you will dive into the fast-paced world of capital markets. You will support our Brokerage Managers in daily trading activities, risk management, order monitoring, and the operational rollout of exciting new investment products. This is a unique opportunity to learn the intricacies of trade execution, algorithmic trading, and investment management from industry experts. WHAT YOU’LL DO: - Order Management & Best Execution: Support the daily monitoring of trade executions and order flows to help ensure client trades are processed accurately, on time, and in strict adherence to best execution policies. - Risk Management & Algorithmic Trading Support: Assist the team in monitoring algorithmic trading flows and evaluating daily operational risks, helping to ensure our automated trading systems run smoothly and within defined risk parameters. - Market Abuse Monitoring & Compliance: Support the continuous monitoring of trading activities to assist in identifying potential market abuse scenarios. Help prepare data for regulatory compliance reporting (such as MiFIR, MAR, or Best Execution). - Investment Universe Management: Assist in managing and expanding our offered investment universe across various European and EMEA jurisdictions, ensuring new and existing assets align with local regulatory and operational requirements. - Trade Execution Support: Assist with the daily operational processes surrounding trading, including the execution handling for equities, mutual funds, and ELTIFs (European Long-Term Investment Funds). - Product Planning & Launch: Collaborate cross-functionally with Product and Operations teams to assist with research and operational readiness for new brokerage product launches across different regions. - Ad-Hoc Brokerage Projects: Actively participate in team projects aimed at improving execution mechanisms, rectifying mistrades, and optimizing our internal trading infrastructure. WHAT YOU BRING: - Keen Interest in Markets & Data: A strong, demonstrable passion for financial markets, data analysis, trading, and the fintech ecosystem. - Foundational Knowledge: Basic understanding of market structures, trade lifecycles, and different financial instruments (knowledge of mutual funds, ELTIFs, or algorithmic trading concepts is a great bonus!). - Analytical Mindset: High attention to detail, excellent problem-solving skills, and a proactive, "hands-on" attitude when dealing with complex data. - Tech-Savvy: Comfortable working with data and eager to learn about trading platforms, market data tools (like Bloomberg), and internal order management systems. - Communication: Fluency in English is required; German is a strong plus. HOW WE UPVEST IN YOU: - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.