BEMS Ventures - Marketplace Operations Specialist

Location: Serbia; Croatia; Albania; Bosnia and Herzegovina; Romania; Lithuania Launch and run new marketplaces beyond Amazon - Otto, Bol, TikTok Shop, ManoMano, Allegro and more. $2,500 to $3,000 | Full-time | Remote We're an e-commerce business operating multiple Amazon brands across the EU and US markets - toys, home goods and seasonal products. With over 40 team members, we manage the entire product lifecycle, from production and inventory through to sales and marketing, across multiple marketplaces in 10 countries. What makes BEMS special? We're passionate about keeping things fresh, constantly changing designs, patterns and products. Our office is a creative and laid-back space right by a lake, and we believe in balancing hard work with some fun, like post-lunch cold plunges. Right now we're moving beyond Amazon onto new marketplaces, and that is exactly where this role comes in. We're looking for a Marketplace Operations Specialist to join our New Marketplaces & Expansion team. You'll be the operational backbone behind bringing new non-Amazon channels live and keeping them running - channels like Otto, Bol, TikTok Shop, ManoMano and Allegro. Every marketplace works differently, with its own rules, tools and quirks, so this role suits someone who digs into a new platform on their own, works out how it functions and turns that into a repeatable way of working. You'll own the day-to-day operations, while the Senior Account Manager retains strategic direction and P&L responsibility. This is a full-time role. 📋 Take the operational lead on connecting and setting up new marketplaces: getting the account live, creating the first listings and getting the channel ready to sell 💡 Drive the operational ramp-up of new channels - building out the catalogue, completing product data and content, and getting everything in place for a strong start 💻 Independently learn how each marketplace works: its backend, listing rules, advertising options and operational requirements 🧪 Manage the day-to-day operations of several marketplaces in parallel, keeping track of what each one needs ✏️ Handle the hands-on execution: maintaining and optimising listings and PDPs, uploading content and product images, and keeping product data clean and accurate across channels 📦 Support promotions, deals and campaigns, and help implement advertising and PPC changes alongside the PPC team 🤝 Assist with forecasting and short-term inventory tasks with Supply Chain and Logistics, and help resolve operational issues such as listing errors, compliance flags and case handling, together with Customer Service and the Deals Manager Requirements To be successful in this role, you need: ✅ Hands-on experience in e-commerce or marketplace operations, ideally on non-Amazon channels like Otto, Bol, TikTok Shop, ManoMano or Allegro, though Amazon experience is just as welcome. Whether you have 2+ years of experience or a more extensive background in e-commerce and marketplace operations, we're most interested in your ability to independently learn new platforms and take ownership of their operational setup. ✅ A highly self-directed way of working: you teach yourself new platforms, build knowledge from scratch and find your own answers instead of waiting for step-by-step guidance ✅ Strong organisational skills to onboard and juggle several marketplaces at once, each with its own rules and processes, without losing accuracy or overview ✅ Comfort working with data, spreadsheets and marketplace tools, and a willingness to learn new systems quickly ✅ A proactive, hands-on approach and the drive to grow into broader marketplace responsibility over time ✅ Preferably fluent German and/or fluent English Brownie points for: ⭐ Further languages such as Polish, French, Spanish or Italian The person who will enjoy this role is someone who likes being dropped into an unfamiliar system and making sense of it without a manual. Curiosity matters here, as does the patience to get product data right the first time. Because several channels run at once, staying organised and keeping an overview is what makes the difference between a smooth launch and a messy one. If you enjoy hands-on operational work and want to grow into broader marketplace responsibility over time, we'd like to hear from you. Benefits What’s in it for you? 💰 $2,500 to $3,000 USD per month.* 💼 Full-time role 🌍 Fully remote 🚀 Work on the launch of new marketplaces across Europe 📈 Build hands-on experience across several marketplace platforms 🤝 Join a team of over 40 people selling in 10 countries Please note that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor. This is our typical hiring process - occasionally, it may include extra steps. For this role, JobRack is partnering with BEMS Ventures to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you! 🔍 How to shine • Read the role details carefully. • Submit a thoughtful, high-quality application. • Stay responsive - we’ll keep you updated at every stage. ✨ Important notes • Apply only through JobRack; please don’t contact the company directly. • We expect a respectful hiring experience - any disrespect means instant disqualification. • This is a full-time, primary role (no freelancing or second jobs). ❓ New to remote work? Check out our handy FAQ: jobrack.eu/jobseeker-faq