Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Задачи:
— Управление операциями офиса, включая контроль доступа, управление посетителями и взаимодействие с поставщиками.
— Организация и проведение корпоративных мероприятий.
— Обеспечение работы офисных помещений и инфраструктуры.
Требования:
— Опыт работы с системами управления офисом, такими как Slack, Google Workspace и Notion.
Условия:
— Работа в офисе в Сан-Франциско.
Location: Canada
About the Role
You will be the person who makes our AI better at selling. You will read its conversations, notice what is working and what is not, and change the instructions it follows so the next thousand conversations go better.
You do not need to know everything on day one. We will teach you our tools, our playbooks and how to write and test prompts. What we cannot teach is the instinct for conversations, a feel for sales, and the curiosity to dig into the data and ask why.
What You'll Do
Review AI-drafted text messages each day, and approve, edit or rewrite them before they send.
Spot patterns across conversations, such as an opener that gets replies but no orders, and figure out the cause.
Update each brand's prompts and playbook to fix problems at the source, then test the change before it goes live.
Respond to brand requests and turn them into playbook updates.
Help launch new brands: deep research on their brand, write the persona and opening messages, and check that offers work.
Run and track A/B tests, and report what won.
Requirements
You read people well. From one text you can tell whether a shopper is ready to buy, has a question, or is done, and you reply the way a real person would.
You have sales instinct. You answer an objection and then ask for the sale, without arguing or pushing the customer away.
You are curious about data. You can open a table of conversations and ask the right questions: how many, compared to what, at which brand, since when. You notice when a number looks off and go find out why.
You fix the cause, not the symptom. When the AI says something wrong, you look for the reason (a missing fact, a vague rule, two rules that conflict) and fix the instruction so it does not happen again.
You are comfortable with AI tools. You use ChatGPT, Claude or similar tools regularly and understand that how you ask shapes what you get back.
You are online. These are live conversations. You are responsive during working hours and quick to pick things up in Slack.
You learn fast and like feedback. You pick up new tools quickly and want to get better each week.
Nice to Have
Experience in sales (SDR, BDR, retail or any role with a close rate), customer support, or live chat.
Experience at a DTC brand or ecommerce agency.
Familiarity with Shopify, Klaviyo, Postscript or similar tools.
Spreadsheet skills, or basic SQL.
Something you have built or automated with AI on your own.
What We'll Teach You
Our console, approval queue and playbook system.
How to write, test and ship prompt changes.
Shopify basics, discount codes and how they combine.
How we run and read A/B tests.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is looking for an experienced Automotive Workshop Operations Manager to keep the workshop running smoothly and efficiently. From leading the technical team and coordinating repair jobs to ensuring quality workmanship and timely vehicle delivery, you'll play a key role in the workshop's day-to-day success.
We're looking for someone who understands the technical side of automotive operations, knows how to bring out the best in a team, and can keep things organized even when the workshop gets busy.
Key Responsibilities
Keep daily workshop operations running smoothly, from vehicle inspections and diagnostics to repairs and maintenance.
Lead technicians and mechanics, assign jobs, and make sure everyone knows their priorities.
Plan repair schedules and balance workloads to meet deadlines and delivery commitments.
Help the team troubleshoot challenging mechanical and electrical issues when needed.
Check work progress and ensure repairs meet quality standards before vehicles are handed back to customers.
Spot delays and workflow issues early, then find practical ways to resolve them.
Keep customers and internal teams updated on repair progress, findings, costs, and expected completion dates.
Review job orders, repair estimates, and parts requirements to keep work properly planned and costs under control.
Coordinate with suppliers and parts teams to ensure the workshop has the components and materials it needs.
Make sure tools, diagnostic equipment, and workshop machinery are properly maintained and used safely.
Keep service records, repair documentation, and job progress reports accurate and up to date.
Maintain a clean, safe, and organized working environment in line with workshop procedures.
Look for ways to improve turnaround times, team productivity, and overall workshop efficiency.
Support and coach team members to strengthen their technical skills and performance.
Investigate recurring repair issues and put solutions in place to prevent them from happening again.
Monitor workshop performance and share ideas with management on how to improve service quality and resource use.
Work closely with management to achieve operational targets and deliver a consistently positive customer
Requirements
Previous experience managing or supervising an automotive workshop or service centre.
A diploma or degree in Automotive Technology, Automotive Engineering, Mechanical Engineering, or a related field.
Strong knowledge of vehicle diagnostics, mechanical and electrical systems, servicing, and repair procedures.
The ability to lead a technical team, manage competing priorities, and keep jobs moving.
Good organizational and problem-solving skills, with a practical approach to day-to-day challenges.
An understanding of workshop scheduling, spare parts coordination, equipment maintenance, and cost control.
Strong communication skills and the ability to work effectively with technicians, customers, suppliers, and management.
A commitment to quality workmanship, workplace safety, and continuous improvement.
Must currently be based in the UAE and available for an in-person interview in Dubai.
Benefits
Salary: AED 15,000 - 20,000
Location: Japan; Philippines; Malaysia; Indonesia; Vietnam; Thailand
We are growing! We are currently looking to hire an
Operations Coordinator
to work with us remotely.
Who we are:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.
Handle the process of Evaluators acquisition for the forecasted missions in operating areas
Ensure proper scheduling and execution of the fieldwork projects as per company standards
Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
Conduct surveys screening and validation
Set appropriate pay rate to evaluations while making sure operation margin target is reached
Contribute to the Evaluators Database optimization and make sure data are updated
Maintain healthy relationship with Evaluators.
Make sure the finance team has all their payment details of evaluators to receive their payments on time.
Requirements
What you will bring along:
Diploma in Administration, Business, Management, or relevant field.
At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
Fluent in Japanese
, excellent communication skills in English as you will be the contact person for the Evaluators.
Social media/Tech savvy (personal or professional)
Microsoft Office skills required; other software knowledge is appreciated!
Interest/ experience in social media outreach and community management
Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
Passionate, positive, and outgoing personality. Ability to work as part of a team.
Ability to work under pressure and to manage stress.
Customer-service orientation
Location: Argentina; Brazil; Mexico; Lithuania; Latvia; Turkey
We are looking for an organized, detail-oriented, and reliable
HR Operations Specialist
(RUSSIAN & ENGLISH speaker)
to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications.
If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you!
Employment Type:
- Full-time 8.30 am - 5 pm, NY (EST zone)
non flexible
- Remote work.
- B2B contract (sole proprietorship status or corporate entity).
Key Responsibilities
Employee Lifecycle & Records Administration:
Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable).
Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes).
Ensure document compliance and structured digital archiving.
Time Tracking & Attendance:
Track and monitor working hours, absences, and leave records via Uattend.
Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies.
Payroll Preparation Support:
Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team.
Help resolve payroll-related data discrepancies to ensure accurate and timely processing.
Internal HR Communications:
Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events.
Serve as a reliable point of contact for employee inquiries regarding HR procedures.
HR Reporting & Process Optimization:
Maintain HR operational databases and prepare periodic HR reports.
Assist in refining operational workflows, HR templates, and administrative standards.
Requirements
Experience:
2+ years of experience in HR administration, HR operations, or payroll support.
Education:
Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus).
Languages:
Fluent Russian and English
(C1+ level) with strong written and verbal communication skills.
Software & Tools:
Experience with HRIS & ATS platforms (e.g.,
Workable
).
Experience with time-tracking systems (e.g.,
Uattend
).
Proficiency in
Google Workspace / MS Office
(especially spreadsheets/Excel).
Familiarity with task management tools (e.g.,
ClickUp
, Asana).
Core Competencies:
Exceptional attention to detail and process discipline.
Strong organizational and time management skills.
Ability to work independently in a remote environment.
High commitment to data privacy and confidentiality.
Benefits
Fully remote work (you can be located anywhere in the world)
8.30 am - 5 pm, NY (EST zone) non flexible.
Competitive compensation package (will be discussed with successful candidates).
Benefits: paid vacation days + sick leave.
Exposure to US market business operations and strategic projects.
Dynamic environment with opportunities for professional growth.
Location: EMEA; Americas (EST only)
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
The role
We’re looking for a GTM Operations Manager to build and improve the workflows that connect our go-to-market teams.
A promising account signs up. Does the right person find out, with enough context to act? A customer becomes eligible for a new product. Do they receive useful guidance? A data sync fails overnight. Do we catch it before it affects a campaign, account handoff, or business decision?
You’ll help make those things work reliably.
You’ll join an existing GTM Operations team, working closely with @Nathan Bellehsen on Salesforce and Sales systems and @Masha Tsaryk on Marketing and customer-lifecycle systems. Your initial focus will be lead handoffs and lifecycle execution: the data, automation, quality checks, and reporting that turn customer signals into useful action.
This is a hands-on individual-contributor role. You’ll own agreed projects from understanding the problem through building, testing, rollout, and ongoing improvement. Experienced teammates will provide context, help set priorities, and partner with you on architectural decisions. Within that direction, we expect you to make progress independently and flag problems early.
Our stack includes Salesforce, Customer.io http://Customer.io, Clay, Looker, automation tools, and a growing set of AI workflows. You don’t need to know every tool. You do need to understand how systems connect and enjoy figuring out why something isn’t working.
Why we’re hiring for this role now
RevenueCat’s GTM organization is growing across Sales, Marketing, and Customer Growth. We’re developing more deliberate ways to identify promising accounts, help customers adopt our products, and turn successful one-to-one work into programs that reach many more people.
Our operations team already supports the systems behind that work. We need more capacity to take important workflows from “this could work” to something dependable that people use every day.
You’ll help us ship those improvements while making the existing operation easier to run: fewer manual handoffs, clearer ownership, more trustworthy data, and less time spent solving the same problem twice.
What you’ll be responsible for
- Own selected GTM workflows end-to-end. Translate a business problem into a practical solution, agree how success will be measured, build and test it, and stay responsible after launch.
- Make lead and account handoffs dependable. Build and improve enrichment, qualification, routing, alerts, and follow-up visibility. Help ensure important signals reach a named owner, and make missed or failed handoffs visible.
- Put lifecycle programs into production. Partner with Marketing and Customer Growth on audience definitions, triggers, exclusions, data syncs, campaign QA, and measurement. Turn repeatable requests into workflows and templates teammates can use.
- Keep data connected and usable. Trace how account, contact, and product-usage data moves between systems. Investigate stale records, duplicates, mismatched relationships, and failed syncs; fix what you can and work with the relevant system or Data owner on deeper issues.
- Build automation that holds up in everyday use. Test realistic scenarios and edge cases, monitor failures, and make it clear how to recover when something breaks. Bring consequential changes to the relevant system owner before rollout.
- Use AI where it improves the work. Build or improve workflows for tasks such as enrichment, research, qualification, and quality checks. Evaluate the output, understand the failure modes, and measure whether the result saves time or improves quality.
- Make what you build understandable and useful. Document your workflows, enable the people using them, gather feedback, and improve adoption. Share knowledge so another teammate can operate and troubleshoot your work. Keep documentation current as workflows change, and fill gaps in the existing processes you take on.
- Make operational performance visible. Build and maintain reports that help teams understand workflow health, handoff gaps, campaign execution, and adoption. Work with senior Ops teammates and Data on consistent definitions.
What you’ll need to be successful
- 3+ years of hands-on experience in GTM, revenue, marketing, sales, or customer operations.
- Practical Salesforce experience. You understand objects, relationships, fields, flows, and how data moves through the system. You have built or changed things yourself.
- Experience building in a marketing automation platform such as Customer.io http://Customer.io, HubSpot, Marketo, Braze, or Iterable, including segmentation, triggers, and integrations.
- Experience building something useful with AI. You can explain the problem, your contribution, how you checked the result, what failed, and what you changed. A sanitized walkthrough is welcome; we don’t expect confidential work from a previous employer.
- Strong troubleshooting and analytical judgment. You can trace a problem across systems, check your assumptions against data, and distinguish a symptom from its cause.
- Ownership and follow-through. You can take an agreed problem, work through ambiguity, communicate tradeoffs, and deliver without needing every step assigned.
- Clear written communication. You keep stakeholders informed, document decisions, and explain technical problems in language others can act on.
- Care for the details. You think about the wrong audience, missing record, duplicate trigger, or failed handoff before it becomes someone else’s problem.
- Learning agility and adaptability. You can transfer what you know to unfamiliar tools and adjust your plan when priorities change, while keeping commitments and stakeholders informed.
Ideally, you
- Have worked in a product-led or usage-based business with both self-service and Sales-assisted customers.
- Have connected CRM, marketing automation, customer-success, or product-usage systems.
- Can use SQL, APIs, webhooks, or lightweight scripts to investigate data and connect tools.
- Have improved adoption of an internal tool or replaced repeated manual work with a maintained workflow.
- Have supported customer onboarding, product adoption, lifecycle education, or account-coverage programs.
What success looks like
Within the first month, you’ll:
- Learn how customers move through RevenueCat and how our GTM teams support them.
- Map an initial workflow with @Nathan Bellehsen and @Masha Tsaryk, including its data sources, owners, dependencies, and common failure points.
- Ship your first useful improvement as part of RevenueCat’s “first ship” tradition.
- Agree your initial ownership area and a prioritized set of problems to solve.
Within the first three months, you’ll:
- Own the day-to-day operation of an agreed set of lead and/or lifecycle workflows.
- Deliver an improvement from scoping through rollout, with clear documentation and stakeholder feedback.
- Establish baseline measures and monitoring for the workflows you own.
- Give another teammate enough context to support your work when you’re away.
Within the first six months, you’ll:
- Demonstrate measurable improvement in a core workflow, such as fewer missed handoffs, faster campaign delivery, fresher data, or less manual effort.
- Turn recurring operational requests into reusable processes.
- Show that the people your workflows serve are using them successfully, and improve what isn’t working.
Within the first twelve months, you’ll:
- Independently deliver projects across systems within your areas of ownership.
- Have a track record of reliable workflows, useful automation, and improvements that make GTM teams more effective.
- Help shape the next priorities using evidence from users, operational performance, and customer needs.
- Be developing deeper expertise and taking on progressively more complex work.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
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Скрытые компании и отметки о просмотре ещё не подключены.
Что нужно уметь/знать:
— Опыт в Payments / FinTech / Payment Operations будет преимуществом;
— Понимание базовых платежных метрик: conversion, success rate, turnover, fees и другие операционные показатели;
— Уверенная работа с Google Sheets / Excel и большими объёмами данных;
— Умение самостоятельно разбираться в новых платежных процессах и находить причины операционных проблем;
— Внимательность к цифрам, деталям и изменениям в платежных показателях;
— Умение структурированно описывать проблемы и ставить задачи технической команде;
— Системность и способность одновременно контролировать несколько платежных процессов;
— Английский язык на уровне, достаточном для работы с документацией и коммуникации с контрагентами.
Что делать:
— Ежедневно контролировать работу P2P и OnRamp платежных методов;
— Мониторить ошибки, отклонения и инциденты, проводить первичную диагностику и эскалировать проблемы;
— Анализировать оборот, количество транзакций, конверсию, success rate, средний чек и другие операционные показатели;
— Готовить регулярную отчётность и аналитику по эффективности платежных решений;
— Взаимодействовать с внешними контрагентами и командами, отвечающими за работу P2P-методов;
— Контролировать доступность платежных методов, реквизитов, лимитов, балансов и других операционных параметров;
— Проводить финансовые и операционные сверки с контрагентами;
— Вести внутренние реестры, статусы и документацию по платежным решениям;
— Собирать информацию о проблемах и формировать понятные задачи для технической команды;
— Сопровождать разработку: уточнять требования, контролировать статусы и проводить первичную проверку результатов;
— Участвовать в тестировании и запуске новых P2P, OnRamp и других альтернативных платежных решений;
— Поддерживать актуальными инструкции и документацию по работе с платежными методами;
— Проводить операционные исследования и выполнять задачи по запросу OnRamp & Dealers Lead.
Условия:
— Полностью удалённая работа;
— Гибкий график с привязкой к CET;
— Фиксированную часть + бонус за результат;
УдалённоМожно работать из любой страны
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Управление инфраструктурой серверов MT4/MT5.
Требования:
— Опыт работы 5+ лет в управлении серверной инфраструктурой MT4/MT5.
Условия:
— Работа в офисе в Лимассоле, Кипр.
— Годовая зарплата от 65 000 до 90 000 евро брутто.
Если заинтересованы, можно отправить сообщение напрямую или откликнуться по адресу jobs@ugrow.com.cy.
FFINWAY Securities LTD, functioning as the operational branch of TFOS, seeks a meticulous and proactive Securities Operations Officer to join their Cyprus team. The role involves managing both exchange-traded and OTC securities transactions, ensuring precise processing and reconciliation of operational tasks. Additionally, the officer will play a part in enhancing and automating business workflows. Candidates must possess strong analytical abilities, keen attention to detail, and be capable of thriving in a dynamic financial services setting.
Location: New York Office; Massachusetts; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Hybrid
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
You will also:
- Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms.
- Prepare clear, data-informed recommendations and executive-ready materials.
- Manage multiple work-streams and facilitate alignment across stakeholders, balancing speed, rigor, and effective change management.
We are looking for candidates who have/are:
- 3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field—ideally in a SaaS or technology environment.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools is a plus.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Business Operations or Strategy & Operations experience in a high-growth SaaS or technology company.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Applying agile, lean, or other process-improvement methodologies to scale how teams work.
- Interest in and general knowledge of blockchain and cryptocurrency, including key players and market dynamics.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Kaunas
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT YOUR TEAM
Eneba’s Commerce team is hiring a Commerce Operations Specialist to keep our catalogue growing and our supplier stock accurate. As our product range expands, this role takes on a significant share of that work and owns it day to day.
This is a hands-on operational role. What matters most: speed, accuracy, and a willingness to learn.
RESPONSIBILITIES
You will keep the product catalogue and supplier stock correct and moving. Day to day:
- Upload new products to the catalogue and work through the product backlog
- Revise existing products so listings stay accurate
- Relaunch products from suppliers
- Check and maintain supplier balances
- Handle bulk stock for B2B
- Take operational requests from the Commerce team and keep them moving
- Automate parts of your own work where you can (Excel, Claude)
Deciding prices, negotiating with suppliers and building scrapers stay with other people on the team.
REQUIREMENTS
- You are comfortable with Excel or Sheets: you can sort, filter, clean and compare data without help
- You are accurate with numbers and fine with repetitive work
- You think and move quickly, and pick up new tools fast
- You want to learn and grow, and you are happy to work on-site in Kaunas
- 1-2 years in e-commerce, marketplace or catalogue operations would be ideal. If you are early in your career and have strong Excel and real drive, apply anyway.
NICE TO HAVE
- Familiarity with AI tools such as Claude
- Experience building simple automations for your own work
WHAT IT’S LIKE TO WORK AT ENEBA
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
#LI-DNP
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the Role
Operating Principals are Higgsfield’s general problem solvers. They work directly with the CEO and senior executives on the company’s key initiatives — owning several projects at a time, with no fixed lane: a new market this month, a broken process or a stalled product launch the next. The job is to take an undefined problem from zero to a working outcome, hand it off, and move to the next one.
What You’ll Be Doing
- Identifying new growth and revenue opportunities across products, markets, and partners.
- Building and optimising processes that can scale with a company growing this fast.
- Leading and executing priority company initiatives end to end — analysis, decision, execution, follow-through.
- Pulling engineering, product, growth, and partnerships into one plan and unblocking whatever stalls.
- Preparing the numbers, models, and one-pagers behind leadership, board, and investor decisions.
Scope
- Based in San Francisco, with regular trips to Almaty and travel to partners and markets as projects require.
- Direct access to the CEO; high ownership, minimal process — no team underneath, no playbook.
What You’ll Need
- A degree from a top-tier university — ideally STEM or another highly quantitative field.
- A track record of outstanding achievement in several different areas — olympiads, case competitions, elite scholarships, building something that worked.
- 3–5 years of experience, including at least 2 years in a top-tier strategy consultancy, investment bank / PE, Big Tech, or a fast-growing global technology company.
- Experience working abroad, as an expat, or inside a global organisation as a non-native speaker.
- A solid track record of taking ownership and leading complex projects end to end.
- The ability to break complex problems into smaller, actionable ones and enjoy working with data.
- Writing and presenting at a level that goes straight to the board or a Fortune 500 partner without editing.
- Natural curiosity, speed, and a will to make an impact.
- Right to work in the US; based in San Francisco or ready to relocate.
Nice to Have
- A chief-of-staff, founder’s-office, or BizOps stint after consulting / banking.
- Hands-on experience with SQL, Python, or Gen AI tooling.
- Background in AI, consumer tech, or media.
Screening / Interview Topics
- Hardest Problem Owned – an ambiguous project taken from zero to outcome, and what the candidate personally did
- Cross-Functional Delivery – moving engineering, product, and business teams without formal authority
- Analytical Depth – building and defending a model or business case under time pressure
- Executive Communication – a board deck, investor update, or CEO memo they wrote themselves
- Pace & Ambiguity – handling a priority flip mid-project
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Управлять финансовым и административным контуром: бюджеты, отчётность, аудиты.
— Координировать юридические вопросы, договоры и работу с контрагентами.
— Выстраивать процессы и контролировать риски.
— Освободить фаундера от операционной рутины, чтобы он мог сосредоточиться на продукте и развитии бизнеса.
Требования:
— Опыт в стартапах или небольших международных компаниях.
— Сильный ownership.
— Финансовая грамотность.
— Умение наводить порядок без лишней бюрократии.
— Русский и английский языки — обязательно.
— Проживание на Кипре или готовность к релокации.
— Любовь к играм и интерес к игровой индустрии — must have.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Mumbai, India
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates