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Location: Remote - United States About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We're looking for a Staff level Engineer to lead the design and development of a next-generation Data Platform at Vercel. This is a unique opportunity to architect a foundational system that will power data across our products and business, supporting everything from real-time analytics to AI/ML initiatives. Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for our data ecosystem, work across the organization to align engineering strategy with product goals, and build scalable, reliable systems using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake. You'll lead from the front, writing production-grade code, setting high standards for design and data governance, and mentoring a team of engineers as the organization grows. If you're excited by the challenge of building scalable data systems that drive product innovation, we'd love to hear from you. What you'll do Design and implement a next-generation data platform that supports diverse requirements, including batch and real-time integrations, advanced analytics, and multiple data types, leveraging Kafka, Kafka-based tooling, and additional streaming technologies to power real-time data movement and processing. Work with engineering, product, and senior leadership teams across Vercel to architect solutions that address business needs, aligning technical strategies with product goals and ensuring seamless data availability and usability. Define and maintain guidelines for data ingestion, creation, enrichment, and storage, while overseeing data modeling, ETL processes, and data warehousing (ClickHouse, Tinybird, Snowflake) to achieve low-latency analytics and scalable storage. Develop end-to-end solutions across the tech stack, setting the example for engineering excellence, and provide mentorship and direction that fosters continuous improvement and innovation in the team. Partner with Security, Compliance, and Legal teams to ensure adherence to data protection standards, and champion high availability and fault tolerance through comprehensive monitoring, alerting, and incident response practices. Drive architectural decisions and roadmap planning that ensure efficiency, scalability, and high performance, and evaluate build-vs-buy trade-offs, integrating vendor solutions where appropriate. Collaborate with data scientists and machine learning teams to evolve infrastructure that supports advanced analytics and AI initiatives, serving as a key contributor to strategy, tooling, and platform enhancements for ML-related workloads. Act as a key decision-maker for discovering, vetting, and selecting data architectures and technologies critical to Vercel's success, and establish multi-phase strategic roadmaps that align with overall business objectives and drive data platform maturity. What you need 8+ years of experience in data engineering, data architecture, or related roles, with at least 5 years at the Principal Engineer level. Proven track record designing and operating large-scale data infrastructures at high scale in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks. Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services. Strong background in data governance and security, and adept at ensuring compliance with regulatory standards and protecting sensitive information. Outstanding communication and collaboration skills, with the ability to influence technical and non-technical stakeholders across varying organizational levels. A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices across the organization. A Master's degree in Computer Science, Engineering, or a related field is preferred. Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: London, UK Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Money Platform, International team builds the infrastructure that powers Ramp's expansion into global markets. We handle international payments, multi-currency operations, and compliance with regional requirements — the foundational platform that enables Ramp to serve customers beyond the US.   International expansion is core to Ramp's growth strategy, and this team directly unlocks it. We work at the intersection of greenfield and scale: launching new markets from 0 to 1 while maturing the systems that already run. The platform we build handles cross-border payments, multi-currency accounting, and integrations with international banking rails — giving every other team a reliable foundation to build on.   What You'll Do - Build payment infrastructure that works across multiple countries, currencies, and regulatory regimes - Design multi-currency accounting and reconciliation systems at scale - Integrate with international banking systems and payment rails (SEPA, BACS, and SWIFT) - Take on both 0-1 work (launching new markets) and 1-N work (scaling existing ones) simultaneously - Collaborate cross-functionally with compliance, product, ops, and external partners to navigate complex regional requirements - Own problems end-to-end — from architecture to production reliability to partner integrations   What You Need - 5+ years of backend or platform engineering experience in high-scale production environments - Strong systems design skills — comfortable taking ambiguous requirements and building reliable, maintainable solutions - Experience working in fast-moving environments with high ambiguity and independent ownership - Comfort with distributed systems, performance optimization, and production reliability - Strong cross-functional collaboration skills   Nice to Have - Experience in fintech, payments, or capital markets (international payment rails, FX, multi-currency ledgers) - Familiarity with financial concepts: multi-currency accounting, reconciliation, cross-border compliance - Experience integrating with third-party financial APIs or international banking partners - Interest in or exposure to international regulatory environments and compliance requirements BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Reports to: Vice President, Partnerships Level: Director (we are open to hiring at Senior Director level for more experienced candidates) Role overview GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector. To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis. The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team. Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work. Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth. Key responsibilities Own Fundraising's revenue operations: data, systems, and process (primary focus) Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth. Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction. Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions. Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution. Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization. Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support. Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales. Build and lead a team as the function matures As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area. Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals. Act as the go-to liaison between Fundraising and other functions Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes. Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched. Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions) Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications. Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work. Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed. Lead on cross-fundraising initiatives and priorities Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives. This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support. What we're looking for 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization. Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on. Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement. Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line. Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5. Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials. Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence. Bonus Experience working with institutional donors or fundraising teams in Africa. Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. For Director level: United States Base Salary: $134,400 Bonus at Target Performance: 15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587) Estimated Total Compensation at Target: $154,560+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $106,280 Bonus at Target Performance: 15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652) Estimated Total Compensation at Target: $122,222+ Annual Benefits Stipend: $21,393 For Senior Director level: United States Base Salary: $166,980 Bonus at Target Performance: 15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305) Estimated Total Compensation at Target: $192,027+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $137,910 Bonus at Target Performance: 15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203) Estimated Total Compensation at Target: ~$158,597+ Annual Benefits Stipend: $21,393 This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations. You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled. Responsibilities Strategy and Tooling Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship Inventory and Assignment Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it Run audits of who-has-what and reconcile physical counts against the system of record Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels Procurement and Refresh Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar Build out the refresh calendar and advance it across offices Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up Collection, E-waste and Disposal Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate Handle equipment under legal hold or other chain-of-custody requirements BPO and Contingent Fleet Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors Corporate Mobile Run day-to-day operations for the corporate mobile program and write its runbook Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet Automation Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools) You may be a good fit if you Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model Have run an e-waste or secure disposal program with certified partners and chain-of-custody records Have managed reseller or vendor relationships for hardware purchasing and asset disposal Write things down: runbooks, how-to guides and knowledge base articles Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance Strong candidates may also Have supported a corporate mobile program or carrier account Have basic scripting experience (Bash or Python) for inventory or reporting automation Have experience using AI tools to improve personal or team productivity Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $180,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization. Responsibilities: Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API, Claude.ai , Claude Code) Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT) Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise Conduct regular 1:1s, performance reviews, and career development planning for direct reports Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio Develop customer advocacy programs including case studies, testimonials, and reference architecture development Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions You may be a good fit if you have: 7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings Strong executive presence and ability to represent Anthropic with customer technical and business leaders Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs Track record of achieving team targets for expansion, retention and customer satisfaction Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Spain, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: London, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Paris, Remote Workplace: remote Introduction to the Team & Role   What if your team was the one that got to build the future of how a company runs — and tried it on itself first?   GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.   We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.   You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.   This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.   Key Responsibility Areas Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams. What You'll Do Within 1 month, you will: Know the team, the stack, and the cross-functional leaders and teams you’ll partner with Understand the main business challenges and opportunities for each GTM function Own the team's current quarterly objectives and the routines that keep them visible. Within 3 months, you will: Have taken one major cross-functional change from plan to done Own the full vendor-renewal cycle across the commercial stack Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Within 6 months, you will: Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan. Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch. Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio Within 12 months, you will: Show, in numbers, the capacity the commercial organization reinvested because of what the team built. Have a development path agreed with each member of the team. Have the team recognized as the company's reference for AI-native operations The Skill Set 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate. Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine. Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus. Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good. You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue. You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption. Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly. Run vendor evaluations end to end Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care. Fluent English (US/UK) / B2 level or equivalent (FR). Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process Call with the Talent Acquisition Manager Discovery Interview with the Hiring Coach (VP of Operations) Case Study with the Hiring Coach and future Team Clarification Interview with Future Direct Reports Convexity Culture  Interview Offer! Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Amsterdam; Spain; Poland; Cyprus; United Kingdom; Germany Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We are looking for a Senior Treasury Manager to build and run Finom's treasury function. Finom safeguards a significant book of customer funds across its regulated entities. Net interest income on that book is a meaningful revenue line, and it will grow. Today the function is up and running: the money is placed, the investment policy is in place, and a large part of the book sits with an external asset manager. What we are building now is the machinery around it — an evidenced limit framework, look-through into what our managers actually hold, automated investment accounting, and a reconciled NII number we can defend to an auditor and a regulator. That is the job. You will take part in building it, and you will run it while it is being built. This is a hands-on role at the intersection of regulation, liquidity, and commercial impact — not a back-office position. It suits someone who has done this before in a regulated environment and wants to do it again without four layers of committee above them. What you'll own Liquidity and funding Daily liquidity positioning and float management across entities and accounts Intraday funding of payment channels; nostro and correspondent account management Collateral and minimum-balance obligations across card schemes, T2, and credit providers Contingency funding — the playbook for the day we need €20m by tomorrow morning A daily treasury balance sheet — net liquidity and net capital available — that reconciles Safeguarding and portfolio Portfolio management of safeguarded client funds: term deposits, MMFs, short-dated debt, held directly and via external managers Safeguarding adequacy: shortfall detection, top-up execution, same-currency discipline Instrument eligibility screening under CRR risk-weight, maturity and WAL constraints, and UCITS/MMF rules Independent, evidenced validation that externally managed allocations sit inside mandate — position-level look-through, daily monitoring of concentration, maturity, WAL and credit quality, breach escalation NII forecasting, attribution, and reconciled performance reporting; treasury inputs into the financial model and company forecast Governance and controls Ownership of the investment policy, limit framework, and eligible-instrument register Treasury governance: decision pack, agenda, decision log, and delegated-authority register Pre-deal checks and post-trade evidencing, designed so that the first line executes and the second line challenges Covenant tracking across credit facilities Regulator, external audit, and second-line engagement on treasury and safeguarding matters Systems and data Selection and implementation of investment accounting and treasury tooling — a Clearwater/Advent-class implementation is already in flight and will be yours Custodian, asset-manager and bank data feeds; API connectivity where it exists and pragmatic alternatives where it doesn't Replacing manual spreadsheet processes with something that survives your holiday Commercial Bank, custodian, broker and asset-manager relationships: onboarding, commercial terms, mandate setting, service review Challenging our managers on allocation, transparency and fees — and changing them if the answers are weak What good looks like in the first 12 months Investment policy and limit framework live, with treasury governance running on a documented decision log Daily, evidenced mandate compliance across the full book — we can answer "are we inside the boundaries?" in minutes, not weeks Investment accounting platform implemented; monthly close on the portfolio no longer manual An NII number that is reconciled, attributed, and forecastable A contingency liquidity playbook that has been tested rather than written Who you are 5+ years in treasury, ALM, fixed income, or portfolio management at a regulated financial institution, EMI/PI, or asset manager Direct experience with client money or safeguarding under PSD2 / EMD — core to this role, not adjacent to it Experience building or materially rebuilding a treasury function, not only operating inside an established one Strong command of bond math, yield and duration, MMF mechanics, and credit and concentration risk at instrument level Track record of automating manual treasury processes and implementing treasury or investment accounting systems Comfortable working with position-level data directly — you can interrogate a portfolio file rather than wait for a report Experience with regulators, external audit, and external asset managers (mandate setting, IMA terms, performance challenge) Sound judgement under time pressure in a lean environment with real accountability and limited cover Strong Excel skills Fluent English Nice to have Familiarity with IFRS 9 or Dutch GAAP (RJ 290) financial instrument accounting SQL or Python Experience in a firm transitioning toward a banking licence Experience using AI tools (e.g. LLMs, copilots) to accelerate analytical and reporting workflows What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Mumbai WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. The Role: WorldQuant is seeking a bright individual to join our Portfolio and Treasury Services team in Mumbai as an Analyst. The ideal candidate would be someone, who is self-driven and motivated and enjoys being immersed in the mechanics of the financial markets. The role will focus on the daily operations and related activities. The candidate will need to provide level 1 operational support to the front office teams, as well as portfolio managers. Level 1 support will include: Start-of-day checks in each region Managing exceptions and alerts triggered via standard operational workflows Resolving trading outages quickly and ensuring minimum system downtime from an operations perspective Escalating issues to team leads and engaging with stakeholders to refine the workflows Additionally, the individual will be responsible for reconciling WorldQuant’s activity globally and handle breaks with counterparties. The role will require flexibility to work in night shifts. What You’ll Bring: Degree in finance or other business-related discipline. Prior work experience of 1-3 years. Reasonable proficiency in SQL and UNIX will be desirable, but not mandatory. Exposure to asset classes like Equity, Futures, FX and Derivatives, although not mandatory, would be viewed favourably. Strong communication skills in both verbal and written form. Excellent problem-solving abilities with strong attention to detail. Mature, thoughtful, with ability to operate in a collaborative, team-oriented culture. Position based in Mumbai, India By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: Remote, Japan GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team. What you’ll do Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows. Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion. Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption. Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth. Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ. Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns. Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption. Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track. What you’ll bring Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully. Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time. Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience. Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners. Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption. Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly. Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels. Must be based in Japan, with full working rights in Japan Must be fluent in Japanese and English About the team In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see Customer Success Engineering team handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Ireland; United Kingdom Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT CLICKUP ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams. THE ROLE We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management.   You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. WHAT YOU’LL DO LEAD STRATEGIC IMPLEMENTATIONS AND CUSTOMER TRANSFORMATIONS - Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. - Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp. - Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units. - Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down. DRIVE ADOPTION, VALUE REALIZATION, AND ACCOUNT HEALTH - Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps. - Translate customer goals into clear execution plans that improve adoption, stakeholder engagement, and long-term platform value. - Use usage signals, customer feedback, and business context to identify risks early and build recovery or acceleration plans. - Support strategic business reviews and customer conversations with a clear point of view on progress, opportunities, and priorities. DESIGN SCALABLE SOLUTIONS, AUTOMATION, AND AI USE CASES - Turn complex business needs into thoughtful ClickUp solutions using workflows, structure, automations, reporting, and process best practices. - Recommend when to standardize, when to keep flexibility, and how to balance technical ambition with customer readiness. - Identify practical automation and AI opportunities that improve customer outcomes instead of creating unnecessary complexity. - Help customers operationalize new ways of working by pairing solution design with enablement, change management, and adoption support. PARTNER ACROSS TEAMS TO SOLVE COMPLEX CUSTOMER PROBLEMS - Act as a trusted advisor to customer admins, operators, and executive stakeholders. - Coordinate effectively with Customer Success, Sales, Product, Support, and other internal partners to keep customer work moving. - Escalate thoughtfully, communicate clearly, and maintain ownership even when multiple teams are involved. - Bring customer feedback and recurring pain points back to internal teams to improve product usage, delivery patterns, and customer outcomes. WHAT WE’RE LOOKING FOR REQUIRED QUALIFICATIONS - Experience in a customer-facing post-sale role such as Technical Account Management, Professional Services, Solutions Consulting, Implementation Consulting, or a closely related function. - Proven success leading complex SaaS implementations, customer transformations, or strategic enablement programs with multiple stakeholders. - Strong workflow and process design instincts, including the ability to translate ambiguous business needs into scalable solutions. - Excellent customer communication skills, including confidence with both hands-on operators and executive stakeholders. - Strong judgment in ambiguous environments, with the ability to prioritize, simplify complexity, and keep momentum through change. - A clear ownership mindset and track record of driving outcomes rather than operating reactively. PREFERRED QUALIFICATIONS - Experience with work management, workflow automation, collaboration, CRM, ITSM, or adjacent SaaS platforms. - Comfort recommending or deploying automation, reporting, and AI-enabled workflow improvements. - Experience managing strategic or enterprise customer relationships where adoption, governance, and value realization mattered as much as configuration. - Exposure to change management, customer enablement, or consulting-style discovery and solutioning. - Ability to influence cross-functional teams without direct authority. LOCATION - This role is approved for hiring in Ireland. - Please confirm any remote, hybrid, travel, or time-zone expectations during the hiring process. WHY THIS ROLE IS COMPELLING This is a high-impact opportunity for someone who enjoys combining customer strategy, technical solutioning, and execution. You’ll help strategic customers transform how they work, while shaping scalable delivery patterns inside a fast-moving environment where adoption, workflow design, automation, and AI all matter. #LI-SO1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Integration Engineer Job Description We are seeking an experienced Integration Engineer to join our enterprise integration engineering team at PlayStation. We are responsible for delivering reusable, scalable, and loosely coupled integrations that simplify and automate business processes, improving user experience and data quality across the enterprise. As an Integration Engineer, you will design, develop, maintain and support integration solutions using MuleSoft and SnapLogic platforms. You will work across a wide range of integration use cases, applying modern integration patterns and best practices to connect systems across SaaS platforms, AWS-hosted COTS applications, cloud-native services, and bespoke on-premise systems. Working closely with global engineering and business teams across multiple time zones with a high degree of ownership and limited supervision. You will have strong and demonstrable experience of industry-standard integration design patterns and approaches, including implementing API-based real-time integrations, event-driven and pub-sub architectures, asynchronous request-response, and batch/data integrations patterns across multiple integration platforms. What you'll be doing: Integration Architecture & Design Produce and maintain high-quality integration designs (HLDs and LLDs) addressing both functional and non-functional requirements. Select and apply appropriate integration patterns (real-time, event-driven, pub-sub, asynchronous, batch) based on business and technical requirements. Ensure the designs are clearly documented, socialised with the relevant stakeholders, and capture the rationale for integration design decisions. Define API specification and integration contracts, implementing a scalable, secure, and reusable integration solution aligned to enterprise standards (e.g. security) Identify risks, issues, and constraints, and communicate them timely and effectively to the stakeholders. Actively contribute to the integration teams best practices and design patterns maturing the teams design and delivery processes. Integration Development Participate in Agile/Scrum delivery activities including sprint planning, estimation, and implementation. Develop, test, deploy, and support integration solutions using MuleSoft and SnapLogic, following established SDLC and DevOps practices Implement integrations across enterprise environments, including SaaS platforms, AWS-hosted applications, cloud-native services, and on-premise/bespoke systems Implement CI/CD pipelines, automated testing (e.g. MUnit or equivalent), and release management processes. Ensure integrations are secure, scalable, resilient, and observable, including logging, monitoring, error handling, and performance optimisation Leverage AWS-native messaging and eventing services (e.g. SQS and SNS) to support decoupled and event-driven integration architectures Collaborate with product managers, architects, and engineering managers and teams to deliver end-to-end integration solutions Work with core capabilities of integration platforms, including API management, gateway policies, runtime and deployment environments, data transformation, connectors/adapters, and orchestration/pipeline frameworks across MuleSoft and SnapLogic Drive reuse, standardisation, and continuous improvement across integration solutions and platform usage. Support production deployments, incident resolution, and root cause analysis activities. Participate in on-call and production support rotations. Work with globally distributed teams across US and Japan time zones. What we're looking for: 10+ years of experience of designing and delivering enterprise integration on one or more integration platform (e.g. Informatica, Dell Boomi, OSB, or similar) 5+ years of experience of hand-on integration design and development experience on MuleSoft and/or SnapLogic. MuleSoft and/or SnapLogic certification. Experience with AWS SQS and SNS. Experience with GitHub Actions, Jenkins, Maven, ReadyAPI/Postman. Exposure to emerging integration approaches such as MCP Servers and agentic based integrations is desirable. Skills Strong problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and within globally distributed teams. Ability to quickly learn and adapt to new integration technologies and platforms. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. €87.800 — €131.800 EUR Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Sofia, Bulgaria Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint. What You Will Do Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams. Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets. Advise the business on responsible AI governance and internal AI use policies. Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets. Collaborate on internal audits at Aleph Group level in the field of data protection. Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics. Participate in data protection, privacy, and AI-related legal projects. Promote a strong culture of data protection and responsible AI compliance across Aleph. Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation. Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors. Organize and maintain data protection records and related documentation at a global level. Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance. Carry out Data Protection Impact Assessments (DPIAs) together with the wider team. Take on other ad hoc legal and compliance-related tasks as needed. What We Are Looking For A degree in Law. Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role. Solid expertise in data privacy laws and practices, including a deep understanding of GDPR. Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus. Working knowledge of AI-related legal and regulatory frameworks more broadly. Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint. Proficient English communication skills, written and verbal — this is a must. A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools. Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus. Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Why Join Aleph Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA. Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching. Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles. Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is EUR 33,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role. In addition to base salary, this role includes a variable component, paid annually. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Budapest, Hungary Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint. What You Will Do Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams. Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets. Advise the business on responsible AI governance and internal AI use policies. Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets. Collaborate on internal audits at Aleph Group level in the field of data protection. Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics. Participate in data protection, privacy, and AI-related legal projects. Promote a strong culture of data protection and responsible AI compliance across Aleph. Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation. Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors. Organize and maintain data protection records and related documentation at a global level. Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance. Carry out Data Protection Impact Assessments (DPIAs) together with the wider team. Take on other ad hoc legal and compliance-related tasks as needed. What We Are Looking For A degree in Law. Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role. Solid expertise in data privacy laws and practices, including a deep understanding of GDPR. Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus. Working knowledge of AI-related legal and regulatory frameworks more broadly. Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint. Proficient English communication skills, written and verbal — this is a must. A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools. Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus. Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions. Why Join Aleph Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA. Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching. Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles. Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is HUF 12,696,800, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role. In addition to base salary, this role includes a variable component, paid annually. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for an Associate Analyst, HRBP to join the Human Resources  team in LATAM. This is a junior position that plays a key operational role supporting our Regional HRBP, ensuring our people processes run smoothly across 18+ countries and 18+ business units. You will work closely with the Regional HRBP, Total Rewards, Talent Acquisition, People Service Delivery, and business leaders across the region, contributing to a seamless employee experience and helping turn people priorities into action. You will support key HR processes, provide insights and follow-up, and help ensure that our people practices are consistently and effectively delivered across the region in line with global guidelines. This role is designed for someone who thrives in fast-paced, ambiguous environments and is energized by problem-solving, not paralyzed by it. Key responsibilities: 1. Hiring & Selection Support the Regional HRBP on submitting the hiring requests to TA through Workday Share regular updates with the Regional HRBP on hiring status and flag any potential hiring risks or challenges 2. Onboarding & Offboarding Coordinate and facilitate welcome meetings/induction for new hires Ensure hiring managers take an active role in a standardised onboarding/induction template, and contribute to the onboarding process where necessary Conduct the scheduled check-in meetings with new employees and their managers; document key findings and flag risks to the Regional HRBP Track onboarding and offboarding processes: documentation, system updates, coordination with legal providers, and final payment follow-up Conduct the exit interview for voluntary resignations and analyse exit surveys to flag risks or challenges to the Regional HRBP Ensure all people movement events are processed accurately and on time in Workday 3. HR Employee Support Act as a point of contact for complex HR queries related to employee relations, policies and procedures, performance and compensation from employees and managers across LATAM Collaborate with PSD on complex employee queries related to other HR topics such as time off requests and balances, Workday challenges, etc. Liaise with PSD on open Jira tickets and ensure timely resolution and follow-up Actively contribute to the FAQ/knowledge base for recurring questions to reduce query volume over time, in partnership with the broader HR team 4. Engagement Plan Execution Support Support the execution of the LATAM Engagement Plan (Career Path Program, Recognition Program, AI & Automation initiatives) Coordinate logistics for engagement activities: communications, scheduling, materials, and tracking Assist in collecting and organizing data for engagement surveys and post-program follow-ups 5. HR Systems & Data Integrity Own the accuracy of Workday organizational structures: positions, attributes, reporting lines, and job profiles Perform regular audits to ensure all people movements (new hires, transfers, promotions, terminations) are correctly reflected in the system Cross-check open positions in Workday against workforce planning data and flag discrepancies to the Regional HRBP Coordinate with different HR teams  globally to resolve data inconsistencies Prepare HR reports on demand: headcount, open positions, engagement metrics, and data sanity checks Support the Regional HRBP with data preparation for leadership presentations and business reviews Maintain data hygiene across HR tracking tools (spreadsheets, Workday exports, dashboards) What You Need For This Role Background • Degree in Human Resources, Labour Relations, Organizational Psychology, or related field Experience • 1 to 3 years of HR experience in dynamic, fast-moving environments • Experience with HRIS platforms (Workday experience is a strong plus, not a requirement) • Exposure to multi-country HR operations is valued but not mandatory Skills • Advanced English — written and spoken; most team communication is in English • G Suite (Google Sheets, Docs, Slides) — advanced level required • AI tools literacy (familiarity with Claude or similar tools is a plus) • Analytical mindset — comfortable working with data, spotting inconsistencies, and building clean reports Bonus track — what sets great candidates apart • High tolerance for ambiguity — you don't need everything to be defined to take action • Dynamism — you shift context quickly and don't lose quality when the pace picks up • Comfort with uncertainty — you see change as the norm, not the exception • Proactive communication — you flag issues before they become problems • Discretion — you handle sensitive information with maturity and judgment Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote or Mississauga Workplace: remote Job Title: VP, Product Operations Location: Canada – Remote OR Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization. This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance. Key Responsibilities: Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams. Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs. Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization. Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes. Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices. Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment. Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration. Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions. Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges. Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives. Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness. Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity. Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support. Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities. Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field. MBA or other advanced degree in Business, Technology, or a related field is considered an asset. 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization. Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams. Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives. Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making. Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness. Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures. Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred. Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote