Вакансии

Location: Bangkok, Thailand Creative Social Media Specialist CXM Thailand Scope of Work The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels. Key Responsibilities 1. Social Media Management Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels. Develop weekly and monthly content calendars for CXM Thailand’s social media channels. Prepare captions, artwork, videos, links, and all relevant information prior to publishing. Schedule and publish content according to the approved content plan. Review published content for accuracy and make necessary updates or corrections when required. 2. Creative Content Develop content topics and creative ideas for CXM. Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork. Develop concepts, storylines, and references for video content. Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image. 3. Content Categories Content may include, but is not limited to: Market Updates / Market News Trading Education / Beginner Content Promotions & Campaigns CXM Products & Services Partner / IB Content Seminars / Webinars / Events Lifestyle / Engagement Content Short-form Video Content 4. English–Thai Translation & Localization Translate documents and marketing materials from English into Thai. Translate promotions, campaigns, announcements, emails, customer notices, and social media content. Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences. Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai. Verify numbers, dates, terms, conditions, and other important details against the original source material. 5. Graphic & Video Coordination Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers. Source references and define the appropriate mood and tone for creative materials. Review artwork and video content before publication. Coordinate revisions with relevant teams until the content is ready for use. Perform basic graphic design or basic video editing when necessary. 6. Content Production Support Prepare scripts, talking points, shot lists, and content briefs. Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams. Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content. 7. Live & Webinar Support Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars. Prepare topics and relevant information for speakers. Coordinate preparations prior to Live sessions and Webinars. Develop pre-event and post-event content. Repurpose Live / Webinar content into short-form video clips and other social media content. 8. Promotion & Campaign Communication Simplify promotional information into clear and easy-to-understand communication for Thai customers. Prepare communication briefs for campaigns. Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions. Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication. 9. Social Media Monitoring & Reporting Monitor Reach, Engagement, Video Views, and overall content performance. Prepare weekly and monthly content performance reports. Analyze which content formats and topics should be continued, optimized, or improved. Prepare a Weekly Social Performance Summary for the Marketing team. 10. Competitor & Trend Research Monitor competitors within the Forex / CFD / Trading industry. Analyze competitors’ content, promotions, campaigns, and creative approaches. Identify relevant trends and propose new content ideas for CXM Thailand. Prepare a Competitor / Trend Update at least once per week. 11. Brand & Content Accuracy Ensure that all content complies with CXM Brand Guidelines. Verify market information, promotional details, figures, and other key information before publication. Include appropriate Risk Warnings / Disclaimers where required. Avoid statements or claims that imply guaranteed profits or guaranteed returns. Do not publish promotions that have not yet been officially confirmed or approved. Maintain a clear distinction between educational content and investment advice. Requirements 3-4 Years of relevant experience Should be Thai Native

Ищем Media Buyer с опытом в нутре, gambling или товарке, который работал с высокими бюджетами, умеет самостоятельно делать креативы, тестировать связки и масштабировать рабочие кампании. Условия: — удалённая работа — оплата за валидный лид + бонусы за результат — прозрачная аналитика и инфраструктура.

Задачи: — Работа с вертикалями Binary и Gambling — Запуск рекламных кампаний по разным GEO Требования: — Опыт работы Media Buyer от 1 года — Обязательный опыт работы с Chatterfy — Наличие успешных кейсов и понимание работы с ROI/KPI — Рассматриваются кандидаты из вертикалей Binary и Gambling — Желание масштабироваться и зарабатывать вместе с командой Условия: — Полностью удалённая работа из любой точки мира — Анлим бюджеты и сильная инфраструктура для работы — Собственный in-house: дизайн, техотдел, разработка, retention — Возможность быстро расти внутри команды и развиваться в разных вертикалях — Поддержка опытных коллег и быстрые решения без лишней бюрократии

Задачи: — Настройка и запуск рекламных кампаний — Тестирование и оптимизация креативов, аудиторий и связок — Контроль бюджета и ключевых метрик (CPA, CTR, ROI) — Масштабирование эффективных связок — Ведение отчётности по результатам рекламных кампаний Требования: — Базовое понимание таргетированной рекламы и желание развиваться в сфере закупки трафика — Умение анализировать показатели рекламных кампаний — будет преимуществом — Готовность постоянно тестировать новые подходы и креативы — Ответственность и ориентация на результат — Желание обучаться и расти вместе с командой Условия: — Зарплата 1750 $/месяц (150.000 рублей), обсуждается лично — Бонусы: % от результата, оплачиваемая стажировка, карьерный рост до Senior Media Buyer / Team Lead — Гибкий график, обсуждается лично — Формат работы: удалённо — Обучение и поддержка на всех этапах — Готовая инфраструктура для работы — Рабочие связки и помощь с масштабированием — Возможность работать с большими бюджетами — Стабильные выплаты — Карьерный рост внутри команды

Задачи: — Разработка и реализация комплексной коммуникационной и креативной стратегии продвижения клиентов. — Запуск и ведение рекламных кампаний: подготовка семантического ядра, настройка ставок и стратегий. — Создание эффективных объявлений в Яндекс.Директ, Google Ads (AdWords), MyTarget, Facebook и др. — Оптимизация кампаний по CPC, CPA и ROI. — Сбор, обработка и анализ статистики для вывода рекомендаций. — Постановка задач и контроль подготовки креативных материалов. — Регулярная отчетность и координация с командой. Требования: — Образование в области маркетинга или смежной сфере. — Понимание основ маркетинга. — Опыт ведения рекламных кампаний в Яндекс.Директ, Google Ads и системах таргетированной рекламы от 3 лет в крупной компании. — Знания Google Analytics и Яндекс Метрики. — Умение получать и анализировать данные для оптимизации рекламных кампаний. — Опыт работы с таргетированной рекламой (Facebook, MyTarget). — Опыт работы с большими бюджетами. — Пунктуальность, ответственность и способность работать в режиме многозадачности. — Аналитический склад ума. — Опыт работы с мобильными офферами в рамках «белого» трафика. — Знание трекеров Appsflyer, Adjust, антифрод-систем и in-app платформ (Unity, AppLovin, Ironsource, Vungle, Moloco и др.). — Навыки генерации идей для креативов, тестирования внешних офферов и работы с партнёрами. — Способность к проактивной коммуникации с дизайнерами и руководством по планам продвижения. Условия: — Официальное трудоустройство. — График и место работы: с 10:00 до 19:00 по МСК, удалённо. — Доход: оклад + бонусы. — Обеспечение необходимой техникой для работы.

Задачи: — Привлекать и масштабировать объем FTD/депозитов через инфлюенсеров и блогеров, Telegram-капперов, локальных партнеров и сетки, медиа-площадки и тематические комьюнити. — Жестко контролировать ключевые метрики: ROI, качество трафика, удержание (retention) и AntiFraud. Требования: — Практический опыт работы с ГЕО Азербайджан на позиции Media Buyer или Affiliate Manager. — Понимание специфики местного рынка, работы с капперским трафиком и инфлюенсерами в данном регионе.

Задачи: — Написание высокоэффективных рекламных текстов для платных социальных платформ, включая Meta и LinkedIn, для брендов Xometry и Thomas. — Разработка заголовков, подписей, призывов к действию и вариантов текста для A/B тестирования. — Перевод сложных инженерных и производственных концепций в ясные и привлекательные сообщения для инженеров, специалистов по закупкам и руководителей производства. — Сотрудничество с дизайнерами, медиабаерами, командой бренда, а также с командами продукта, контента и маркетинга для согласования копирайта с визуальными материалами и общей стратегией кампаний. — Поддержание единообразия голоса и тона бренда во всех социальных каналах и форматах. — Быстрая итерация текста на основе данных о производительности и результатов тестирования. — Внедрение подхода, основанного на данных, для разработки, тестирования и оптимизации текстов. — Вклад в создание фреймворков сообщений, шаблонов и файлов для масштабируемого производства контента. — Создание и использование Claude Skills или аналогичных пользовательских AI-воркфлоу для ускорения производства, тестирования и контроля качества текстов. — Разработка повторно используемых AI-воркфлоу для повышения эффективности и согласованности творческого производства. — Отслеживание тенденций социальных платформ, форматов рекламы, возможностей AI и новых лучших практик. Требования: — Опыт не менее 4 лет в написании ориентированных на результат текстов для платных и/или органических социальных медиа. — Сильное портфолио с высококачественными рекламными текстами и способностью создавать ясные и убедительные сообщения из сложных концепций. — Отличное владение английской грамматикой, редактированием и навыками коммуникации для B2B аудитории. — Умение упрощать технические, инженерные или сложные производственные концепции для социальных сообщений. — Знание основных социальных платформ, форматов рекламы и творческих спецификаций. — Понимание A/B тестирования и метрик эффективности платной рекламы, таких как CTR, CPA, ROAS, а также смежных метрик CVR и open rate. — Опыт работы с AI-инструментами и способность создавать Claude Skills или аналогичные AI-воркфлоу для масштабирования производства текстов. — Навыки управления проектами, организации и приоритизации с возможностью вести несколько творческих проектов и соблюдать сроки. — Сильные навыки межфункционального общения и сотрудничества с дизайнерами, медиабаерами, маркетологами, продуктовыми командами и другими заинтересованными сторонами. — Способность брать на себя ответственность от творческого брифа до опубликованной рекламы и итераций по производительности. Преимущества: — Опыт в B2B, технологиях или маркетинге производства, особенно в секторах производства, инженерии или промышленности. — Опыт внедрения нескольких Claude Skills или AI-воркфлоу в активный производственный или творческий процесс. Условия: — Удалённая работа. Xometry является работодателем, предоставляющим равные возможности. Все кандидаты рассматриваются без учёта расы, цвета кожи, религии, пола, сексуальной ориентации, гендерной идентичности, национального происхождения, статуса ветерана или инвалидности.

Location: Bangalore, India Workplace: remote Turn strategy into results. You'll own ad campaigns end-to-end — launching, optimizing, and troubleshooting across platforms — while turning data into insights that sharpen every next move. This is where precision meets impact. Be the Architect of Campaigns: Take the lead in executing and managing ad campaigns across multiple platforms, ensuring they resonate with our audience and deliver results. ‍ Unlock Insights: Prepare in-depth reports and metrics that not only showcase campaign performance but also offer actionable insights and recommendations for continuous optimization. ‍ Problem Solver Extraordinaire: Troubleshoot and resolve any ad serving or performance issues, keeping campaigns on track and clients happy. ‍ Dashboard Management: Update and maintain engaging dashboards that track the progress of campaigns, monitor key performance indicators (KPIs), and spotlight areas for improvement. ‍ Collaborate and Conquer: Work closely with senior managers and team leads, providing support to streamline workflows and drive the team's success. Experience: At least 2-3 years in a media or digital agency, where you've honed your skills in a fast-paced environment. DSP Expertise: Proficiency in DV360, The Trade Desk, Amazon DSP, other DSPs. Candidates from performance marketing platforms backgrounds can also be considered if they have the motivation to learn programmatic. Analytical Mindset: A knack for crunching numbers paired with an intuitive approach to problem-solving. Team Spirit: You're a collaborative team player who thrives in a supportive environment.

Вакансия Social Media Video Editor в топовом бьюти-бренде с возможностью удалённой работы.

Задачи: — Прийти с уже работающими связками и запустить их на анлим-бюджеты. — Выжать из связок максимум профита, сделав х2 к привычным объемам и профиту. — Управлять командой (или собирать ее под себя), контролировать косты и жестко держать метрики ROI. Требования: — Наличие проверенных связок, понимание рынка и четкое видение, как их масштабировать прямо сейчас. — Опыт работы Тимлидом в арбитраже трафика (строго крипто-вертикаль). — Самостоятельность и ответственность за результат цифрами. — Наличие своей команды байеров — жирный плюс (получишь под них спец-условия). Условия: — Процент до 30% от сетки (вместо 15%). — Повышенные условия для своей команды байеров. — Топовый BDM-отдел, обеспечивающий эксклюзивные сделки. — Полная инфраструктура продакшна (дизайн, промо, верстка, расходники, анлим-бюджеты).

Задачи: — обучение в течение 4 недель до первого теста — 6 занятий по баингу — практика сразу в команде LIDERA на реальных задачах — по итогу оффер на позицию junior-баера Требования: — копирайтеры, SMM-специалисты и маркетологи — все, кто работает с текстами и креативами — готовность учиться и быстро применять знания на практике — возможность заниматься офлайн в Санкт-Петербурге Условия: — развитие навыков и перспектива карьерного роста — поддержка, менторство и понятный путь развития — минимум бюрократии и здоровая атмосфера в команде — гибкий график, с возможностью в дальнейшем работать гибридно или удалённо

Задачи: — запуск рекламы в Facebook с реальными бюджетами — анализ результатов, поиск точек роста и оптимизация кампаний — работа с инфраструктурой для полноценной работы Требования: — базовое понимание FB Ads — хотя бы небольшой опыт самостоятельных заливов — готовность работать с аналитикой, а не действовать вслепую — желание разбираться в причинах результата, а не просто повторять чужие связки Условия: — возможность работать с опытной командой, перенимать рабочие подходы

Задачи: — Закупка трафика через Facebook / Instagram; — Поиск, тест и масштабирование связок в Nutra; — Анализ метрик: CPA / CPL, ROI / ROAS; — Работа с креативами: постановка ТЗ и тестирование гипотез; — Управление рекламными кабинетами и аккаунтами; — Оптимизация кампаний и масштабирование. Требования: — Опыт работы в Nutra от года; — Опыт работы с Facebook Ads (обязательно); — Понимание воронок / связок (крео + лендинг + оффер); — Умение работать с цифрами и быстро принимать решения; — Самостоятельность и ответственность; — Опыт управления командой (джуны / креативщики / ассистенты); — Опыт масштабирования бюджетов; — Понимание фарминга аккаунтов и работа с трекерами (Keitaro, Binom и др.); — Опыт построения команды или процессов; — Выход в стабильный плюс по кампаниям; — Системный подход к тестам (не хаотичный запуск); — Масштабирование рабочих связок. Условия: — Бюджеты под масштабирование; — Быстрые выплаты; — Свобода в тестах (без микроменеджмента); — Поддержка: креативы / техническая часть / аккаунты; — Выход в роль Team Lead / Head of Media Buying; — Участие в построении команды; — Влияние на стратегию закупки.

Задачи: — Управление кампаниями в Facebook Ads — Мониторинг и оптимизация эффективности кампаний — Анализ трафика и результатов кампаний — Тестирование креативов и аудиторий Условия: — Фиксированная зарплата + бонусы — Удалённая работа, полный рабочий день — Гибкий старт — Работа в международной команде — Возможности для карьерного роста

Задачи: — Руководить командой Social Media: Influence Manager + Content Manager. — Формировать и реализовывать стратегию Instagram и Telegram. — Отвечать за выполнение плана продаж сайта, поскольку основной поток трафика на сайт формируется через social media. — Планировать необходимый объём трафика, интеграций и контента для выполнения плана продаж. — Управлять всем контентом: планирование, производство, качество и регулярность. — Руководить influence-направлением: подбор блогеров, интеграции, спецпроекты и долгосрочные сотрудничества. — Формировать и распределять бюджет на influence и контент, контролировать расходы и эффективность. — Анализировать воронку контент → трафик → сайт → продажа и на основании данных управлять каналами и бюджетом. — Контролировать ключевые показатели Social Media и выполнение коммерческих целей. — Управлять внешними подрядчиками и продакшеном. Главная задача роли: Обеспечить рост Social Media и выполнение плана продаж сайта через Instagram и Telegram. То есть отвечать за весь путь: стратегия → контент → influence → трафик → сайт → продажи. Требования: — Опыт работы в Influence Marketing от 3 лет. — Опыт управления бюджетами от 5 млн ₽ в месяц. — Опыт построения и управления influence-направлением: от стратегии и подбора креаторов до анализа результатов. — Опыт руководства командой. — Понимание связки Social Media → трафик → сайт → продажи. — Сильное понимание и насмотренность Instagram, Telegram и современного контент-маркетинга. — Москва — обязательно: работа удалённая, но необходимо регулярно присутствовать на съёмках и организовывать продакшен. Условия: — Полностью удалённый формат работы с базой в Москве. — Заработная плата обсуждается индивидуально. — Работа в одном из самых быстрорастущих брендов российского fashion. — ANUKA сейчас находится в активной фазе роста и масштабирования: строим сильный бренд и большую social media-систему. — Большая зона ответственности и возможность напрямую влиять на бренд, трафик и продажи. — Сильная команда и возможность выстроить направление Social Media под себя.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Consumer Communications & New Media Manager at OnePay, you will own how the internet talks about us — building relationships with traditional consumer media, the podcasters, Substackers, live show hosts, and new media creators who actually move consumer opinion today. You'll be the connective tissue between OnePay and the voices shaping how people discover and trust us — landing us on the right pages, shows, channels and newsletters, shaping the story, and making sure those conversations land with consumers. This is a hands-on, individual-contributor role for someone who wants to own a program end to end, not just execute a calendar. You will: - Build and maintain relationships with reporters, producers, podcasters, Substackers, live show hosts, and new media creators across finance, tech, culture and lifestyle - Pitch OnePay stories and secure placements — reviews, guest appearances, interviews, newsletter features, live show segments - Manage inbound requests from media outlets and prioritize the right opportunities - Develop and manage ongoing new media partnerships that extend OnePay's reach with consumers - Write and edit pitches, briefing docs, talking points, and Q&A prep tailored to new media formats - Monitor media coverage and sentiment, flagging risks and opportunities to leadership - Partner with legal and compliance on messaging in a regulated, fintech-sensitive environment - Represent OnePay directly in interviews and appearances as needed YOU BRING - 5+ years in communications, PR, or new media/creator relations, in-house or agency - Active, demonstrated relationships with reporters, podcasters, substackers, live show hosts, and other new media creators - Excellent writing and pitching skills — you can turn a feature into a story a host or creator wants to run - Comfort navigating fast-moving, informal media formats (live shows, podcast) alongside traditional press norms - Drive and proactivity — everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.