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Workplace: fully At Utorg, we are reshaping the future of Fintech by seamlessly integrating traditional finance with cutting-edge blockchain technology. Our innovative products create new opportunities for both users and businesses. We are an ambitious, international team driven by curiosity, innovation, and a vision for a decentralized future. If you are a proactive problem-solver who is passionate about supporting users and ensuring seamless financial experiences, we invite you to join us on our journey. As a Payment Support Specialist, you will handle the full cycle of requests from our users and partners. You will serve as the company’s first point of contact and collaborate closely with developers, testers, and other teams to improve our processes and products. Your expertise will help ensure a positive experience for every user by resolving queries, investigating issues, and working closely with the product and technology teams. This role offers an opportunity to dive into a complex product involving payment flows, blockchain, and compliance. You’ll work alongside the people who build these systems, with the team’s full support and all necessary resources. Proven experience in payment support within Fintech or payments products is required. Schedule: 3/3 rotation (2 days / 1 night). Key Responsibilities Deliver world-class customer support via email, chat, and ticketing systems in a remote setting.- Quickly and accurately address payment-related queries , including transaction status, payment troubleshooting, and general account inquiries. Clearly explain payment flows, processes, and options to customers , ensuring clarity and satisfaction at every step.- Troubleshoot and resolve customer issues through detailed investigation and collaboration with internal teams. Document user feedback and work with product teams to continually refine our services. Maintain accurate records of customer interactions and payment issues in our CRM. Contribute to developing and improving support documentation and FAQs. Essential Skills English language proficiency at B2+ or higher, plus proficiency in Russian , with strong written and spoken communication skills. Strong functional knowledge of payment processes , including payment gateways, transaction troubleshooting, and basic financial compliance. Proven experience in a customer support role, ideally within a fintech, payments, or digital product environment. Ability to empathize with customers, remain patient under pressure, and deliver clear, structured responses. Adaptability to rapid change and a proactive attitude towards learning new support tools and payment technologies. Desirable Experience Experience with Fintech, cryptocurrency, or other digital payment systems. Previous experience working remotely or in distributed teams. Familiarity with support automation tools, knowledge bases, and CRM systems. Key Soft Skills Attention to detail and accuracy in problem resolution and communication. Critical thinking and a structured approach to troubleshooting. Ability to work independently and as part of an international, collaborative team. Initiative, flexibility, and a willingness to drive process or product improvements based on customer insights. Excellent time management skills and resilience in fast-paced environments. What We Offer Fully remote work with flexible hours, supporting a diverse and globally distributed team. Clear opportunities for career growth and professional development within the rapidly expanding fintech space. A continuous learning environment with access to tools, resources, and guidance from industry experts. An open and constructive feedback culture, including regular one-on-ones and transparent performance reviews. The chance to shape how users interact with innovative financial technologies.

About Airship: Airship is a technology company providing a platform for managing omnichannel customer experience, trusted by leading brands like Alaska Airlines, BBC, and The Home Depot. Their platform enables seamless, unified customer experiences across multiple channels including apps, websites, email, SMS, and wallets, using a no-code, AI-powered system designed for non-technical teams. About the Role: As a Backend Java Engineer, you will design, develop, and support distributed systems that combine scale with high reliability. You will work on low-latency services processing continuous event streams and supporting analytical workloads across terabytes of data. The backend infrastructure runs on Google Cloud Platform, using Java-based microservices and SQL and NoSQL databases. You will join a core engineering team shaping Airship’s technical foundations and engineering practices. Tasks: — Design data schemas and take ownership of data semantics — Maintain, improve, and scale Java APIs and distributed services — Investigate performance issues using server metrics, application data, and system behavior — Improve reliability, testability, and maintainability of backend systems — Partner with product and engineering teams on technical design and implementation — Help define technical standards across teams — Lead and own large-scale releases and technical projects — Use AI as a technical assistant to draft development plans and investigate problems or bugs — Critically assess AI-generated suggestions for accuracy, security, and suitability Requirements: — At least three years of experience designing, operating, and maintaining distributed systems — Professional fluency in spoken and written French (required) — Strong Java development skills — Experience with unit testing, code reviews, documentation, and Git-based version control — Experience leading significant releases or technical projects — Familiarity with continuous integration and continuous delivery practices — Strong written and verbal communication skills — Collaborative and pragmatic approach to software development — Commitment to building reliable, maintainable, and testable systems Preferred: — Experience troubleshooting and improving JVM performance — Experience with Google Cloud Platform — Knowledge of distributed NoSQL databases or key-value stores — Strong Linux administration fundamentals Work Location & Travel Requirements: — Remote work allowed, specifically candidates must live in France or the United Kingdom and have the existing right to work there — Up to 10% travel may be required based on business needs or manager requests Compensation: — Starting pay varies based on skills, experience, market demands, and location — All offers include stock options Benefits & Perks: — Medical insurance options for employees and dependents — Flexible time off, paid holidays, parental leave, and volunteer time off — Employer-subsidized mental health and wellness programs — Digital-first work environment with monthly stipend for remote work — Mentorship and growth opportunities AI in Recruiting: — AI tools are used as decision-support only — Human review of AI-generated recommendations is conducted — No applicant is rejected solely based on AI output — Candidates may request human review or opt out of AI evaluation Hiring Commitment: — Airship is committed to diversity and equal employment opportunities — Employment decisions are made irrespective of protected characteristics — Fair Chance laws compliance for applicants with criminal histories Candidates affirm the truthfulness of their application and understand that false information may lead to dismissal.

Location: Remote Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT YOUR TEAM Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence. You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack. RESPONSIBILITIES - Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them. - Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it. - Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships. - Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership. - Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table. - Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps. - Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT. - Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes. - Planning input: Help forecast contact volume and capacity needs. REQUIREMENTS - 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments. - Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine). - Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection. - Ability to turn insights into operational changes with non-technical stakeholders. - Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards. - Good written and spoken English (proficiency preferred). NICE TO HAVE - Python or text analytics on ticket data. - Experience with a support CRM’s data - Forecasting experience. - Experience evaluating chatbots or AI agents. - Background in digital goods or gaming. What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice #LI-DNP

Unlimit ищет Transaction Monitoring Lead для руководства и развития мониторинга в сферах acquiring и issuing. Задачи: — Руководство и развитие мониторинга транзакций в направлениях acquiring и issuing. Требования: — Опыт в fraud prevention, risk management, fraud detection, investigation, escalation. — Знание SQL. — Опыт работы с Visa, Mastercard и платежными системами. Условия: — Информация об условиях работы в тексте отсутствует.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Hardware Fleet Operations Specialist Location: Aliso Viejo, CA - Hybrid Contract role: 12 months As a part of Sony Interactive Entertainment, GDFT is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. The Hardware Fleet Operations team is a critical component of our support structure that enables GDFT to successfully operate a global footprint at scale. This role focuses on Linux terminal-based troubleshooting beyond documented workflows, investigating recurring issues, managing the hardware lifecycle, and improving documentation and runbooks. You will partner with various engineering groups to transition operational support work to the Hardware Fleet Operations team. The role also includes building lightweight scripts or basic automation to reduce manual effort and enable other support teams to handle repeatable tasks more efficiently. Key Responsibilities Respond to operational support requests in a 24/5 environment, meeting SLAs and prioritizing work across internal customers and cross-functional teams. Troubleshoot and support Linux-based hardware systems using terminal-based tools, addressing issues that require investigation beyond existing documentation. Identify recurring operational issues and work with engineering teams to stabilize and operationalize support workflows. Create, update, and maintain runbooks, troubleshooting guides, and internal documentation based on real-world support findings. Develop and maintain lightweight scripts or simple automation to reduce manual tasks and improve operational consistency. Support the transition of operational workloads from engineering teams into the Hardware Fleet Operations team. Who We Are Looking For 2-3 years of hands-on experience supporting or troubleshooting Linux-based systems. Prior experience in a technical support, operations, or IT service delivery role. Comfortable in working primarily in Linux terminal environments. Experience following and improving runbooks, documentation, and operational processes. Familiarity with ticketing systems such as Jira or ServiceNow in an operations context. Strong written and verbal communication skills, with the ability to clearly document issues and solutions for technical and non-technical audiences. Preferred Qualifications Linux terminal-based troubleshooting Basic scripting or automation (e.g., Bash, Python, or similar) IT support fundamentals, including systems and basic networking concepts (Network+ level or equivalent) Compensation: $40-45/Hour Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Georgian office; Yerevan, Yerevan, Armenia About Lineate Lineate is a US-based international software development company with over two decades of experience. From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results. We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently. Our expertise falls into three main categories: Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG. Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions. Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines. Our goal is not just to build technology, but to build the future operating model for our clients. Product: A US-based real estate and mortgage technology platform that supports the home-buying journey from property search through closing. It combines property search, data integrations, workflow automation, real estate services, and home-buying rewards in a single customer journey. Key Responsibilities Build and maintain reliable, scalable ETL/ELT pipelines and data platform components. Integrate data from multiple heterogeneous sources , including databases, APIs, files, and third-party systems. Clean, normalize, transform, and map messy, incomplete, and inconsistent data , often without reliable unique keys. Develop solutions for record matching, deduplication, reconciliation, and entity resolution across different data sources. Design data models and implement data quality, validation, and monitoring processes. Investigate data discrepancies, troubleshoot pipelines, and continuously improve data reliability and performance. Requirements 6+ years of hands-on Data Engineering experience . Strong Python and SQL skills. Solid production experience with ETL/ELT, data integration, and data modeling . Hands-on experience cleaning and mapping incomplete, inconsistent, or duplicated data from multiple sources . Experience matching records without a reliable common ID , using composite keys, rule-based or fuzzy matching, entity resolution, or similar approaches. Production experience with modern data technologies such as Airflow, dbt, Spark, Kafka, ClickHouse, Snowflake, Databricks, or similar . Strong understanding of data quality and DWH/data platform principles . We offer Freedom to Develop - equal opportunity to learn and grow professionally Clear career and professional path, strong performance management system Social Benefits Package Equipment English lesson Gym membership All the advantages of working in an international IT company Flexible vacation time Fun and inclusive in-person and digital events Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne ed. Learn more about Lineate at our website: www.lineate .com

Location: Korea, Republic of, Seoul Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The Asia Finance G&O team supports the PlayStation business and SIE’s broader business operations through Finance Operations. This position is responsible for Finance Operations across Asia, primarily covering Korea, Singapore, Taiwan, and Hong Kong. With a primary focus on P2P and O2C activities, you will work closely with relevant business functions and global teams to drive improvements in operational quality, efficiency, and governance. Finance Operations is a critical area of Finance that directly impacts revenue, cash flow, tax compliance, financial risk, and accounting quality. The role requires a strong focus on accuracy, compliance, and governance, while also delivering effective operations that support the needs of the business. The role offers a flexible working environment combining office-based and remote work, as well as opportunities to broaden your experience in a global environment through collaboration with colleagues across different regions. You will also have opportunities to expand your career over the long term through job rotations and other development opportunities within Finance. Responsibilities: Oversee P2P operations across Asia, supporting effective invoice and payment processes while maintaining appropriate accounting, compliance, and financial controls. Oversee O2C operations across Asia, supporting effective billing, accounts receivable, collection, and credit management processes to ensure timely and accurate execution and effective management of receivables and credit risk. Guide BPO-delivered O2C and P2P operations by providing process support, maintaining key process documentation, monitoring execution, and resolving operational or control issues. Drive improvements in operational quality and efficiency by enhancing and standardizing business processes, leveraging data, and exploring opportunities for automation. You will also collaborate with overseas offices and relevant functions to connect operational challenges and insights from Asia and other regions to broader global improvement initiatives. Take on a broad range of assignments based on your experience and capabilities, including opportunities to contribute to cross-functional projects and initiatives involving collaboration with other regions. Skills and Qualifications: Must-Have: 5+ years of relevant experience in accounting or finance operations, with strong knowledge of O2C/AR, P2P/AP processes, and Korean VAT. Practical SAP experience in a finance environment. Strong ownership and problem-solving skills, with the ability to investigate issues and drive them through to resolution. Effective English communication skills, with the ability to work across business teams, BPO partners, and regional/global stakeholders. Ability to communicate effectively with a wide range of internal and external stakeholders, both domestically and internationally, and work collaboratively to drive problem-solving. Nice-to-Have: Experience overseeing outsourced finance operations or working with BPO/shared-service organizations. Experience working in a regional or multinational finance environment, including intercompany or cross-border operations. Experience participating in finance transformation, system implementation, or process improvement projects. Experience in data analysis and reporting using Excel, BI tools, or similar applications. Japanese language skills. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Security Operations Center Location: Remote US Compensation: $165,000-$185,000  base plus bonus and equity What You’ll Do: The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints. This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth. Responsibilities: Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities Maintain accountability for routine quality assurance for your designated region Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization Provide one level of technical leadership for analysts of the Security Operations Center analysts Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives Help operationalize new technologies and services that Huntress brings to market Participate in public speaking engagements in both webinar and in-person formats What You Bring To The Team: Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics 3+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service. Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts Ability to identify workflows being performed and create detailed process diagrams and operating procedures Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success Data-driven approach with experience in Data Science concepts What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: US: San Mateo (1875 South Grant Street); AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. THE ROLE & TEAM As GM, Legal - Global Employment, you will own how Xero supports its people and manages employment risk across a global technology business. You are the senior strategic legal partner to PX (our people experience organisation) and a trusted adviser to Xero's executive leadership team on workforce strategy, organisational change, and complex employment matters. You bring sound judgement to the highest-impact issues, while setting the global frameworks, standards, and tools that let the wider business manage routine matters with confidence and consistency. This is a functional leadership role with no direct reports, suited to someone who leads through expertise, influence, and delivery rather than headcount. You will set the direction for global employment legal support, work closely with regional Legal teams and other REAL (Risk, Ethics, Advocacy and Legal) specialists, and personally take on the matters that call for deep experience and judgement. You will also partner with Employee Relations on the legal dimensions of sensitive investigations and employee matters, complementing their operational expertise with strategic legal advice. This role reports to the SVP/EGM Legal and can be based in San Mateo, Melbourne or Sydney. WHAT YOU'LL DO - Partner with PX leadership and senior business leaders on workforce strategy, organisational design, restructures, reward, senior employee matters and cross-border initiatives. - Provide clear, practical advice on global employment and labour law, including investigations, performance management, discrimination and harassment, contracts, policies, disputes and regulatory matters. - Set and own Xero's global employment legal strategy, risk framework, standards, escalation paths, playbooks and self-service resources. - Partner with regional Legal GMs on routine employment matters and ensure consistent, coordinated advice across jurisdictions. - Lead complex employment disputes, claims, regulatory inquiries and sensitive investigations. - Support the employment aspects of M&A, integrations and major business change. - Manage external employment counsel and drive proportionate, cost-effective use of external advice. - Build training, tools and AI-enabled resources that help PX and leaders manage routine matters confidently. - Work collaboratively with other members of the REAL team to bring the right expertise together on global workforce matters. SUCCESS LOOKS LIKE - PX and senior leaders see you as a trusted strategic partner on workforce strategy and change. - Xero has clear, scalable and practical global employment frameworks. - Complex employment risks are identified early and managed consistently. - Legal support is technology-enabled, using AI tools and self-service modalities where appropriate. - External counsel is used strategically, with stronger internal capability and better cost control. WHAT YOU'LL BRING Essential - Substantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones. - Experience in New Zealand, Australia, the United States and the United Kingdom is highly desirable. - Deep expertise in global employment and labour law, including complex investigations, disputes, restructures and workforce strategy. - Experience directing others’ work without direct reports, and influencing without formal authority. - A track record of advising senior PX/HR leaders and business executives as a strategic partner. - Strong judgement, commercial awareness and the ability to explain complex issues in plain language. - Experience managing external employment counsel and building scalable legal processes and resources. - The ability to influence without formal authority, and to roll up your sleeves and do the work personally. Strongly preferred - Breadth beyond employment law, such as litigation, transactional work or corporate governance. You are a T-shaped generalist, able to step into work outside your core area. - Experience in a mid-market technology company of a similar size to Xero, or another fast-moving global business. - An interest in using data, technology and AI to improve legal support. WHERE AND HOW YOU CAN WORK This role can be based in San Mateo, California, Melbourne or Sydney. This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Paris, France About Allucent™ At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments. If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide. Together we SHINE . Find more information about our values. The role Bring your monitoring expertise to the forefront of innovation. We are looking for a Clinical Research Associate (CRA) to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice. As a CRA , you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout France. Main responsibilities: Independently manage all aspects of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits. Ensure compliance with protocols, GCP, ICH, SOPs, and applicable regulatory requirements. Build strong site relationships , acting as a primary point of contact and ensuring high-quality data collection. Identify and resolve site issues , escalating as needed to maintain trial integrity and patient safety. Activities around regulatory affairs, site activation and study-startup. Requirements To be successful you will possess: You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact. Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience. Strong understanding of ICH-GCP and regulatory guidelines . Clear and confident communicator in English and French. Comfortable working independently and managing priorities. Willingness to travel, as required (8 DOS per month). Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate Test Engineer with strong manual testing experience and hands-on skills in Java-based test automation to join our team on a new project in the Point-of-Sale domain. In this role, you’ll work in a hybrid QA environment, ensuring the quality of our backend and API-based systems through both manual and automated testing. 🟩 What's in it for you: Work on a modern Point-of-Sale platform with complex backend and API-based systems Gain hands-on experience in a hybrid QA role that combines manual testing and Java-based test automation Join a fast-paced Agile team focused on quality, collaboration, and continuous delivery ✅ Is that you? 3+ years of manual testing experience with strong backend and API testing skills Experience designing, executing, and maintaining test cases and test plans Solid understanding of test design techniques and requirements analysis Hands-on experience with Java-based test automation (Java, Rest Assured, JUnit, Maven) in Spring-based applications Strong defect investigation, troubleshooting, and root cause analysis skills Experience working in Agile teams within hybrid manual/automation environments Good communication skills and ability to collaborate effectively with developers and stakeholders Experience using Git for version control Proactive and delivery-focused mindset Upper-Intermediate English level Desirable: Experience with Playwright (Java) or Selenium Experience with Cucumber for legacy API tests Exposure to AWS environments Software development background Experience in the Point-of-Sale (POS) domain 🧩Key responsibilities and your contribution In this role, you’ll focus on manual testing while also supporting automation activities in a hybrid QA environment to ensure the quality and reliability of our Point-of-Sale solutions. Plan, design, and execute manual test cases for backend and API functionality Perform API testing for backend services and integrations Develop and maintain automated tests using Java-based test automation frameworks Investigate defects and perform root cause analysis with developers Participate in Agile ceremonies and support sprint delivery activities Collaborate with developers to clarify requirements and ensure test coverage Maintain clear and up-to-date test documentation Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Ukraine; Armenia; Azerbaijan; Georgia; Tajikistan; Kazakhstan Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a .NET MAUI Developer (Part-Time) to join our team and provide exceptional customer support. Responsibilities Review the existing codebase, dependencies, and build configurations. Upgrade the application from .NET MAUI 8 to .NET MAUI 10. Resolve build and runtime issues on Android and iOS. Identify and address compatibility issues in NuGet packages, native integrations, and platform-specific code. Collaborate with QA to investigate regression results and reproduce defects introduced or exposed by the upgrade. Estimate and implement approved fixes required for release readiness. Document migration changes, unresolved issues, technical risks, and release prerequisites. Support the migration of an additional mobile application if approved. Requirements Strong commercial experience with C# and .NET MAUI. Proven hands-on experience upgrading existing production applications between major .NET/MAUI versions. Experience building and debugging MAUI applications for both Android and iOS. Ability to troubleshoot dependency conflicts, build failures, runtime crashes, and platform-specific regressions. Experience with mobile application signing, packaging, and release preparation. Ability to assess an unfamiliar codebase, identify technical risks, and provide realistic estimates based on code review. Ability to work independently and communicate findings clearly, including the distinction between a successful build and a release-ready application. English level: B2 (Upper-Intermediate) or higher. Nice to have Experience migrating applications from .NET MAUI 8 to .NET MAUI 10. Experience maintaining applications previously migrated from Xamarin.Forms. Familiarity with Azure DevOps and mobile CI/CD pipelines. Experience with App Store and Google Play submissions.

Location: Sainte-Anne-de-Bellevue, Canada 📍 Location: Sainte-Anne-de-Bellevue, QC, Canada (West Montreal) 📄 Employment Type: TBD 🏢 Work Arrangement: Remote opportunities for U.S. and Canadian citizens; relocation assistance and bonus available for qualified UK and European candidates relocating to Canada 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Remote & Relocation Opportunities U.S. and Canadian Citizens: Remote work arrangement available. UK and European Candidates: Relocation assistance and a relocation bonus are available for qualified candidates willing to relocate to Canada. Candidates should be prepared to collaborate with multidisciplinary spacecraft engineering teams, customers, partners, and suppliers. Important Screening Requirements Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or Physics . 10+ years of electrical design engineering experience on LEO, MEO, or GEO spacecraft missions. Experience with spacecraft-level and unit-level electromagnetic compatibility (EMC) requirements and simulations . Experience leading EMC engineers or multidisciplinary engineering task forces. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and troubleshooting. Experience with Confluence and JIRA . Strong analytical, problem-solving, and technical communication skills. Excellent written and verbal communication skills in English. French is an asset but is not required. About the Role We are seeking an experienced Spacecraft EMC Systems Engineer to lead electromagnetic compatibility architecture, analysis, electrical design reviews, and verification activities for spacecraft systems. The role focuses on defining EMC requirements, evaluating electrical and electromagnetic interactions across spacecraft subsystems, overseeing EMC testing, and coordinating with multidisciplinary engineering teams, customers, partners, and suppliers. The successful candidate will provide technical leadership throughout the spacecraft development lifecycle, from early design and requirements definition through integration, verification, and on-orbit anomaly support. What We’re Looking For We’re looking for a technically strong and hands-on EMC engineering professional with extensive spacecraft electrical design experience and the ability to lead complex electromagnetic compatibility activities. The ideal candidate can define EMC architectures, assess conducted and radiated emissions and susceptibility, recommend mitigation strategies, oversee verification testing, and resolve cross-subsystem electromagnetic issues. Strong candidates will combine deep technical expertise in spacecraft EMC with engineering leadership, sound judgment, and the ability to communicate technical risks and solutions to multidisciplinary teams and stakeholders. Key Responsibilities EMC Architecture, Concepts & Requirements Capture, allocate, and maintain traceability of EMC functional, performance, and technical requirements. Define spacecraft EMC architecture, including: Shielding strategies Grounding schemes Antenna placement Mode control Harness segregation and routing constraints Ensure EMC requirements are considered throughout spacecraft design and development. Identify potential electromagnetic compatibility risks early in the design lifecycle. EMC Analysis & Electrical Design Perform spacecraft-level EMC analyses, accounting for payload-specific requirements, including: Radiated and conducted emissions Radiated and conducted susceptibility Antenna coupling Shielding effectiveness Fuse blowing Verify EMC compliance early in the design cycle and recommend mitigation measures. Apply shielding, filtering, grounding schemes, and layout rules to address EMC/EMI concerns. Review DC power distribution architecture, including primary and secondary buses, converters, fusing, and protection, for EMC/EMI considerations. Review conductors, terminations, connectors, and backshells to ensure materials, gauges, and shielding meet EMI control requirements. Cross-Functional Coordination & Program Support Communicate technical status, risk assessments, and trade-study results to senior management, customers, and partners. Support Interface Control Documents (ICDs) with payload and platform teams and suppliers. Serve as the EMC authority during system and subsystem design reviews . Coordinate with RF, Power, Structures, Propulsion, Software, and Ground Segment teams to resolve cross-disciplinary EMC issues early. Support business development and proposal activities during Phase 0 and pre-Phase A. Collaborate with engineering teams and external suppliers to maintain EMC compliance across spacecraft subsystems. Integration, Verification & Testing Develop the EMC Verification Master Plan covering component-level, subsystem-level, and full-spacecraft testing. Define verification activities for: Conducted emissions and susceptibility (CE/CS) Radiated emissions and susceptibility (RE/RS) Oversee test facility setup, instrumentation calibration, test execution, data reduction, and results certification. Author test procedures and define acceptance criteria. Lead CE/CS and RE/RS testing on hardware. Review supplier test results and verify compliance with EMC requirements. Support systems integration, troubleshooting, and resolution of EMC-related issues. Technical Leadership & Mentorship Mentor junior engineers and interns. Provide EMC training sessions and technical guidance. Serve as a technical liaison with customers, partners, and external vendors. Coordinate multidisciplinary engineering activities and help resolve complex technical challenges. Contribute to continuous improvement initiatives, internal knowledge bases, process enhancements, and standards development. Configuration, Documentation & Standards Management Participate in Change Control Boards (CCBs) and ensure impact analyses are conducted for electrical changes. Maintain GDIR and streamline EDTS processes. Ensure analyses, technical artifacts, and documentation are version-controlled within the Product Lifecycle Management (PLM) environment. Support spacecraft design reviews, including: System Requirements Review (SRR) Preliminary Design Review (PDR) Critical Design Review (CDR) Manufacturing Readiness Review / Test Readiness Review (MRR/TRR) Support technology roadmapping and innovation activities. On-Orbit & Operations Support Support root-cause investigations of on-orbit anomalies. Update design baselines and document lessons learned following anomaly investigations. Support development of the Spacecraft Operations and User Handbook (SOOH) . Contribute to related operator training and operational readiness activities. Required Qualifications Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or Physics ; a Master’s degree is preferred. 10+ years of electrical design engineering experience on LEO, MEO, or GEO missions. Proficiency in spacecraft-level and unit-level EMC requirements and simulations. Experience supervising EMC engineers or leading multidisciplinary task forces. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and troubleshooting. Experience with Confluence and JIRA . Ability to work independently with minimal supervision. Strong analytical and problem-solving skills, including the ability to simplify complex problems and solve them through analysis, similarity, or creative approaches. Excellent written and verbal communication skills in English. Preferred Qualifications Master’s degree in a relevant engineering or physics discipline. Knowledge of French. Experience working with multidisciplinary spacecraft engineering teams, customers, partners, and external suppliers. Experience leading spacecraft EMC design reviews, verification activities, and cross-functional technical investigations.

Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4). About the job We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services. We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation.  In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home. Responsibilities In this role, you’ll: Advise account managers, accounting, and management on best practices to handle billing disputes Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes Dig into call and messaging data to identify why bills don’t match or find evidence of fraud Build dashboards that communicate key metrics related to the lifecycle of disputes Read contracts and interpret what should be the invoice versus what it is Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices Partner closely with data analytics, engineering, and accounting to reconcile accounts Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting. Sharp written and verbal communication skills. Experience negotiating disputes constructively with customers or vendors. Experience in collections, dispute resolution, or billing analysis. Experience in project management. Experience wrangling data with Excel / Google Sheets, Looker or SQL. Desired: Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains. Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum. Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files. Experience working with workflow platforms like Airtable or building dashboards. Experience in telecom, technology, or consulting industries. Experience with advanced data analysis like Python or scripting Experience with AI and automation tools to accelerate productivity. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: 90,800.00 - CAD 113,500.00 Target Bonus Percentage 15% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Toronto; Ottawa; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Summary We seek a highly organized, automation-minded Delivery Operations Analyst to connect GTM and Delivery Engineering teams under a unified operational system. Core duties include owning operational processes, data quality, and automation that move customer opportunities from GTM brief through commercial approval to delivery assignment. Maintain accurate data across Salesforce and Mission Control to support delivery execution. A core expectation is to identify, design, implement, and continuously improve automation across the GTM-to-Delivery workflow(affectionately called Deal Desk, using workflow automation, North, and other appropriate tools. You will own automation outcomes end-to-end, from identifying manual inefficiencies through implementation, testing, monitoring, and iteration. The ideal candidate combines operational rigor with a systems mindset, proactively looking for ways to eliminate repetitive work, improve data quality, reduce coordination overhead, and build scalable processes. Key Responsibilities - Oversee the operational process for new customer briefs submitted by GTM to Deal Desk; ensure required information and proper routing for approval. - Coordinate the transition from commercial approval to the Engineering Program Manager for delivery team assignment. - Track opportunities through pre-delivery stages, identifying actions, blockers, and missing information. - Ensure clear, timely handoffs between GTM, Deal Desk, and EPM. - Maintain accurate, timely data from the Deal Desk process; keep Salesforce and Mission Control updated with customer, opportunity, commercial, and delivery details. - Establish standards for data entry, documentation, and operational hygiene. - Develop and maintain reporting on Deal Desk volume, pipeline progression, approvals, delivery assignments, and operational metrics. - Identify process trends, bottlenecks, and gaps; recommend efficiency improvements. - Develop and maintain process documentation, workflows, and operational playbooks. - Help establish clear ownership, SLAs, and operating standards across the workflow. - Identify opportunities to streamline, standardize, and automate manual processes across the GTM-to-Delivery workflow. Qualifications - 2–4 years of experience in business analysis, operations, revenue operations, sales operations, project coordination, or similar roles. - Experience working with CRM and business operations systems. - Strong analytical and organizational skills with exceptional attention to detail. - Comfortable working across multiple teams and managing processes with numerous stakeholders. - Strong skills in building automations and working with multiple AI tools - Ability to identify inconsistencies, investigate root causes, and drive issues to resolution. - Strong written and verbal communication skills. - Process oriented but being able to convert nebulous ideas into discreet actionable steps and systematizing work - Experience with data reporting, dashboards, or business intelligence tools is an asset. WORKING LOCATION: This role can be based remotely from the Greater Toronto area, Montreal or Ottawa - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, decisive, and detail-obsessed Team Lead to oversee a pod of Fraud Investigators. You won't be tied to just one type of fraud. As a Team Lead, you will be the player-coach guiding the detectives who protect our platform from everything from complex account takeovers to sophisticated money mule networks. You will act as the ultimate escalation point, drive team performance, and ensure our defenses stay one step ahead of the bad actors. What You Will Do: - Manage the day-to-day operations of a pod of Fraud Investigators. Conduct 1:1s, run side-by-sides, and actively coach your team to elevate their investigative techniques and decision-making. - Oversee complex fraud queues, ensuring the team strictly maintains case-closure Service Level Agreements (SLAs) without sacrificing investigative quality. - Step in on the most complex, ambiguous, or high-dollar investigations. You are the final set of eyes when an investigator needs help navigating a tricky bank indemnity, a complex crypto trace, or a sophisticated identity ring. - Lead weekly calibration sessions with your pod. Spot emerging fraud typologies across the platform, document trends, and partner directly with Risk, Compliance, and Product to build better automated defenses. - Ensure your team’s case documentation is flawless, empowering client-facing teams with exactly what they need to manage the client relationship during high-stress situations. - Serve as the chief quality-control officer for your pod, establishing investigative playbooks and ensuring all decisions align with Wealthsimple’s risk appetite and regulatory requirements. What you bring: - 3+ years of direct, hands-on experience in backend fraud investigations (e.g., banking/fiat fraud, account takeovers, payments, or digital assets). - Proven track record of mentoring, coaching, or leading peers. You know how to build a culture of psychological safety, calm, and focus in a high-stress environment. - Deep understanding of fraud typologies and financial ledgers. You can look at complex data (IPs, device IDs, transaction metadata) and instantly spot the behavioral anomalies. - Strong bias for action. You make sound, high-stakes decisions with incomplete information, and you know exactly when to escalate and when to hold. - Exceptional written and verbal communication skills. You can translate complex fraud investigations into clear business impact for leadership and partner teams. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - RF Test Engineer - Location: Espoo, Finland - Department: Spacecraft Hardware - Reports to: Electronics and RF Test Team Lead - Employment type: Permanent - Workplace model: On-site / Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: In this role, you will play a key part in supporting the company's continued growth as we expand our Engineering team. We are looking for an RF Test Engineer to join our office in Espoo. In this position, you will be responsible for supporting the qualification of new satellite hardware, developing test equipment, and contributing to the Assembly, Integration, and Testing (AIT) activities for next-generation satellite platforms. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Develop qualification plans that verify our latest RADAR components, along with other RF-related satellite hardware, against their design requirements. - Prepare and maintain documentation for internal reviews, including test procedures, test reports, assembly procedures, and other supporting records. - Carry out a wide range of qualification tests. - Analyze test data, investigate the root cause of any failures, and present findings to key stakeholders. - Give clear, actionable feedback to the design teams. - Design and build EGSE, data acquisition systems, and custom test hardware and software. - Support the transition of new hardware components into production. WHAT WE’RE LOOKING FOR Must haves: - BSc/MSc in Telecommunications Engineering, Electronics Engineering, or a related field - 3+ years of experience in testing, test automation, electronics, and RF - Background as an RF test engineer and/or RF design engineer - Hands-on experience testing custom electronics systems with a wide range of lab equipment, such as digital oscilloscopes, vector network analyzers, spectrum analyzers, RF signal generators, RF power sensors, and thermal chambers - Proven experience performing root-cause analysis on failures - A positive attitude and a drive to learn new things - Ability to thrive in a multicultural environment - Strong written and spoken English Nice to haves: - Aerospace industry experience - Hands on experience in satellite assembly - Experience with linux operating systems - Experience in programming with python - PCB design with Altium or a similar electronics design (EDA) tool. - Experience with revision control tools (like Git or SVN) APPLICATION PROCESS - Recruiter screening - Hiring manager interview - Technical task - Technical panel interview - Director interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.