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Location: Ho Chi Minh City, Vietnam You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical hours post masters degree Candidate can communicate in English and their local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus Candidates who are open to working onsite if necessary is a plus

Location: Sri Lanka You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical hours post masters degree Candidate can communicate in English and their local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus Candidates who are open to working onsite if necessary is a plus Benefits Work From Home Set-up Salary and benefits Healthy working environment

Location: Philippines We are seeking an intelligent, highly organized, and articulate Virtual Executive Medical Assistant & Scribe to serve as the dedicated "right hand" to Dr. Gifford. In this dual-function role, you will manage real-time medical scribing and chart documentation for 18–25 patients daily, while taking complete ownership of executive administrative tasks, personal support, and practice coordination during non-patient hours. The ideal candidate possesses strong medical terminology and clinical literacy (an RN license is not required, but solid scribing/clinical workflow experience is essential). You must be comfortable navigating AdvancedMD EMR , managing phone/VoIP systems for patient follow-ups, and operating with high autonomy to streamline Dr. Gifford's daily schedule, documentation, and administrative workload. Working Environment & Core Schedule Role Title: Executive Medical Assistant & Virtual Scribe Provider: Dr. Gifford (Solo Practitioner) Status: Full-Time (40 Hours / Week – Compressed 4-Day Work Week) Schedule: Tuesday – Friday, 8:30 AM – 6:30 PM CST (10 Hours / Day) Core Technology Stack: AdvancedMD EMR , VoIP Telephone Systems (UMA / prospective platform upgrade), Microsoft Office / Google Workspace Patient Volume: 18–25 patients per day Top 3 Daily Tasks Medical Scribing & Real-Time Documentation: Scribe patient encounters in real time, accurately capturing histories, physical exams, assessment plans, and clinical notes within AdvancedMD EMR. Provider Documentation & Executive Support: Utilize non-patient time to organize, complete, and audit Dr. Gifford’s administrative notes, paperwork, correspondence, and practice task queues. Patient Follow-Ups & Scheduling: Conduct inbound/outbound calls to follow up with patients, coordinate appointments, and communicate provider instructions clearly. Core Responsibilities Real-Time Virtual Scribing: Document patient encounters live or asynchronously, translating clinical conversations into structured SOAP notes and EHR chart updates in AdvancedMD without altering medical intent. Executive & Administrative Assistance: Act as Dr. Gifford's central administrative control point—managing calendars, organizing daily priorities, drafting correspondence, and taking ownership of special projects to eliminate decision fatigue. Patient Care Coordination: Perform outbound calls for post-visit follow-ups, deliver non-clinical doctor instructions, schedule follow-up appointments, and manage patient inquiries via VoIP (UMA). Chart Preparation & File Audit: Prepare patient charts prior to appointments, verify that incoming diagnostic reports/labs are attached to the correct patient records in AdvancedMD, and track pending chart completions. Practice Workflow Oversight: Serve as a reliable second set of eyes on practice communication, ensuring no patient messages, provider tasks, or administrative requests slip through the cracks. Requirements Medical Scribing & Terminology Literacy: Direct experience as a Medical Scribe or Clinical Assistant, with strong command of U.S. medical terminology, anatomy, and SOAP note formatting. (RN/Nursing degree is NOT required). EHR/EMR Proficiency: Direct, hands-on experience navigating AdvancedMD EMR or similar complex EHR software platforms. Executive Administrative Capability: Demonstrated background managing administrative tasks, calendar organization, and executive support for a physician or healthcare provider. Compressed Shift Commitment: Full availability to work the required 4-day, 10-hour shift: Tuesday through Friday, 8:30 AM – 6:30 PM CST . English Communication & Phone Demeanor: Native-level or highly fluent written and spoken English skills with an accent-neutral, warm, and professional phone presence. Autonomy & Follow-Through: High level of initiative, detail orientation, and ability to keep the provider organized without needing constant supervision. Remote Workspace: Dedicated, quiet, HIPAA-compliant home workspace equipped with a high-performance computer (PC/Mac), high-speed internet connection, backup power/internet solutions, and a noise-canceling headset. Ideal Candidate Profile You are equal parts medical scribe and executive right-hand. You navigate AdvancedMD smoothly during busy clinical hours, transcribe patient notes with accuracy, and step up during down-time to keep Dr. Gifford completely organized and focused on patient care.

Location: Northbrook, IL, IL, United States Job Description Key Responsibilities Develop/maintain infusion protocols Create a standard infusion menu Develop business/marketing strategies with upper management for infusion spoke Collaborate with Here & Now clinicians to develop client care plans Participate in standing meetings and is responsible for the information to these meetings Educate clients about the benefits of infusion therapy Coordinate new client onboarding with the support of referring clinicians Prepare IV drips based on client wellness needs Administer hydration and nutrients via fluid therapy Coordinate with vendors and maintain supply costs Monitor client treatment, progression, safety, and outcomes Manage nursing functions including client scheduling, inventory management and coordination of follow-up care Triage infusion phone calls from patients and new clients Collaborates with front desk and management team to facilitate continuous quality improvements and compliance Create a calming environment and make sure the client is comfortable during treatment Completes notes and bills claims for infusion services Required Education/Background Bachelor of Science in Nursing (BSN) or Associate Degree in nursing (ADN) 2+ years’ experience working as a registered nurse in a clinical setting preferred 2+ years Infusion Therapy experience State Board of Nursing Licensed; active and unencumbered Must possess valid basic life support (BLS) certification CRNI, VA-BC, OCN preferred Job Types: Full-time, Part-time Benefits: Health insurance Medical specialties: Holistic Medicine Physical & Rehabilitation Medicine Psychiatry Physical setting: Clinic Standard shift: Day shift Weekly schedule: Monday to Friday No weekends Rotating weekends Weekends as needed Experience: Nursing: 2 years (Required) Infusion: 2 years (Required) License/Certification: BLS Certification (Preferred) RN License (Required)

Location: (Multiple States), United States Job Overview As our Neurofeedback Tech you will record qEEG brain maps and provide neurofeedback services to our clients Key Responsibilities Running neurofeedback training sessions for patients according to parameters set by the Director of Neurofeedback and Psychiatrist. Record qEEG data using Brainmaster hardware and software. Maintain accurate clinical notes for each office visit. Maintain effective communication with team members involved with each patient’s care. Communicate with providers from other offices about treatment goals and progress when necessary. Required Education & Professional Experience BCIA Certification At least a year of relevant work experience Compensation We offer competitive compensation including health benefits, paid time off and discounted wellness treatments.

Location: (Multiple States), United States Job Overview As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care. Key Responsibilities Triage front desk operations, answering phones, checking patients in/out. Coordinate patient appointments and clinical care. Manage incoming and outgoing shipments and deliveries. Verify insurance benefits and collect payments. Coordinate with billing department. Provide exceptional client service to patients, staff and vendors. Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs. Maintain the reception area, keep inventory of furniture and supplies. Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full. Required Background Undergraduate Degree Active Medical Assistant License At least 2 years of relevant work experience Desired Qualities & Skills Passion for mental wellness and client care. Strong problem-solving skills, ability to figure things out on your own when needed. Excellent verbal, written, and analytical skills. Ability to manage electronic medical records. Fluency with Gmail, Excel, Word or Google Drive, etc.

Location: Dominican Republic Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Mexico Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Colombia Role Purpose: The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care. Key Responsibilities: Inbound Call Management: Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication. Appointment Scheduling: Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability. Scheduling Protocol Compliance: Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays. Patient Communication: Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email. Patient Registration: Assist with new patient registration and ensure patient information is accurately entered and updated in the system. Insurance Intake and Eligibility Verification: Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures. Referral Verification: Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts. EHR and Practice Management: Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately. Phone and Text Management: Use Weave to manage incoming calls, patient text messages, and related communications efficiently. Patient Flow Support: Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities. Documentation and Follow-Up: Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems. Confidentiality and Compliance: Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies . Required Skills / Experience: • At least 2 years of medical front desk experience. • Familiarity with insurance verification and eligibility. • Experience handling patient scheduling. • Comfortable explaining basic insurance and benefit information to patients. • Strong attention to detail. • Ability to learn and follow scheduling protocols. • Professional phone communication skills. • Ability to manage 90-100 calls per day. Preferred Skills: Preferably female candidates and Spanish speakers. Non-Negotiables (Hard Requirements): VA should have a solid understanding of medical terminology and medical background. (Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools. Knowledge of EHR systems Tools / Systems & Compliance: • AdvancedMD as their EHR/Practice Management System • Weave as their phone and texting platform • Shared office email accounts for referrals and patient communications Schedule: 8:30AM-5:30PM PST (1hr lunch break) Pay per hour: 10USD

Location: Philippines Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Financial Management and Operational Efficiency Advisor will provide strategic and technical assistance to the Department of Health (DOH), particularly the Office of the Secretary, to strengthen financial management and operational efficiency across DOH-managed hospitals. The Advisor will support DOH efforts to standardize financial reporting practices, strengthen financial evaluation of capital expenditures (CAPEX), and identify systemic financial and operational bottlenecks affecting hospital performance. The position will provide technical assistance in developing financial reporting frameworks and analytical tools, assessing capital investments, and identifying opportunities to improve revenue cycle management, pharmaceutical inventory management, and hospital operating efficiency. The position will also support relevant health systems strengthening priorities under U.S.-Philippines bilateral health cooperation, including the Development Objective Agreement – Improved Health for Underserved Filipinos (DOAg-IHUF) and the Strategic Objective Agreement (SOAG) on Advancing Integrated and Sustainable Health Systems in the Philippines, as appropriate. The Advisor will work closely with the Office of the Secretary, relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders involved in health financing, hospital management, capital investment, and health service delivery. The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities The Financial Management and Operational Efficiency Advisor will provide strategic and technical support to strengthen financial management, capital investment evaluation, and operational efficiency across DOH-managed hospitals. Key responsibilities include: Assess existing financial reporting and management practices across selected DOH-managed hospitals and identify opportunities for greater standardization and efficiency. Support the development of standardized financial reporting frameworks, templates, dashboards, and analytical tools for use by DOH and DOH-managed hospitals. Provide technical assistance in strengthening financial evaluation and prioritization of capital investments, including hospital facility expansion, medical equipment, and digital infrastructure investments. Support the development and application of financial and other analytical approaches to assess proposed capital investments and inform management decision-making. Assess financial and operational bottlenecks affecting hospital performance, including revenue cycle management, pharmaceutical inventory management, and facility operating costs. Develop practical recommendations and improvement strategies to address identified financial and operational inefficiencies. Support coordination among relevant DOH offices, DOH-managed hospitals, the U.S. Government, and other stakeholders involved in health financing and hospital management. Prepare financial analyses, executive briefings, technical reports, presentations, and other decision-support materials for DOH leadership. Perform other related functions within the scope of the engagement, as may be assigned by the Office of the Secretary. SPECIFIC RESPONSIBILITIES: Financial Reporting and Management Review and assess existing financial reporting practices and workflows across selected DOH-managed hospitals. Support harmonization of relevant Government Accounting Manual reporting requirements with appropriate healthcare cost-accounting and management information approaches. Support the development of standardized cost-center structures and reporting templates for key hospital service areas, including emergency, intensive care, operating room, outpatient, and diagnostic services. Develop or strengthen financial dashboards and tracking tools that enable hospital leadership and DOH management to monitor key financial indicators. Provide technical input in the development of standardized guidance covering financial reporting, data governance, reporting timelines, and validation processes. Project and CAPEX Evaluation Support the development and standardization of financial evaluation approaches for hospital capital projects, including facility expansion, medical equipment acquisition, and digital infrastructure. Develop standardized business case templates and analytical tools to support assessment of proposed capital investments. Apply appropriate financial evaluation methods, including Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period, where applicable, to support capital investment decisions. Support the development of multi-criteria approaches for prioritizing capital investments based on considerations such as patient safety, population needs, clinical urgency, strategic alignment, financial requirements, and implementation feasibility. Provide technical recommendations on financial thresholds, review processes, and decision points for capital investments. Financial and Operational Efficiency Review Revenue Cycle Management processes across selected DOH-managed hospitals and identify factors contributing to claims denials, returns-to-hospital, collection delays, and other revenue leakage. Assess pharmaceutical inventory management and procurement-to-dispensation processes, including inventory turnover, wastage, stockouts, and related financial implications. Review major facility operating costs, including electricity, water, and clinical waste management, and identify opportunities for improved cost efficiency. Develop actionable recommendations and improvement plans addressing identified financial and operational bottlenecks. Monitoring, Analysis, and Decision Support Develop and maintain analytical tools and dashboards to track relevant financial, operational, and efficiency indicators. Analyze financial and operational data to identify trends, risks, bottlenecks, and opportunities for improvement. Support DOH in translating financial and operational findings into practical management actions and institutional improvements. Prepare executive-level financial analyses, briefing materials, technical memoranda, presentations, and recommendations to support management decision-making. Coordination and Institutional Strengthening Coordinate with relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders in carrying out financial and operational assessments. Facilitate consultations and technical discussions to support the development and adoption of standardized financial management and CAPEX evaluation approaches. Support knowledge transfer and capacity strengthening of relevant DOH and hospital personnel on the financial management tools, frameworks, and approaches developed under the engagement. Support alignment of relevant activities with broader health systems strengthening priorities and U.S.-Philippines bilateral health cooperation, as appropriate. KEY OUTPUTS: The Advisor will support the preparation and delivery of the following outputs during the engagement: Inception Report and Work Plan: Baseline assessment framework, identification of pilot hospitals, proposed methodology, and site visit/work schedule. Standardized Financial Reporting Framework: Standardized hospital cost-center structures, financial reporting templates, automated monthly/quarterly dashboards, and a Financial Reporting Compliance Manual. The source specifically envisions cost centers such as ER, ICU, operating room, outpatient, and diagnostics. Standardized CAPEX Evaluation Framework: Business case templates and standardized tools for evaluating and prioritizing capital investments, including NPV, IRR, Payback Period, and a Capital Prioritization Scoring Matrix. Financial and Operational Efficiency Assessment and Improvement Plan: Assessment of revenue cycle management and financial leakage, pharmacy inventory efficiency, and facility operating costs, with practical recommendations and corrective actions. Final Consolidated Institutional Report and Roll-out Plan: Consolidated findings and recommendations, an executive close-out brief, and a proposed implementation plan for broader institutional roll-out. REPORTING: The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR). Qualifications Bachelor’s degree in finance, accountancy, business administration, economics, health administration, health economics, public administration, or another relevant field. At least seven (7) years of progressively responsible professional experience in financial management, financial analysis, healthcare finance, hospital management, capital investment evaluation, or a closely related field. Demonstrated experience in financial analysis, budgeting, cost accounting, financial reporting, or operational efficiency assessment. Experience conducting financial evaluation of capital investments, including application of financial analysis tools and methodologies. Demonstrated ability to analyze complex financial and operational information and translate findings into practical recommendations for senior management. Experience developing financial dashboards, management reports, analytical tools, or standardized financial reporting systems. Strong analytical, organizational, planning, and problem-solving skills. Excellent written and oral communication skills in English. Ability to prepare high-quality financial analyses, technical reports, executive briefings, presentations, and other management-level products. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability and willingness to conduct site visits to DOH-managed hospitals and engage with hospital leadership, finance teams, and other technical personnel. Certified Public Accountant (CPA) accreditation desirable. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: United States Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds... ClinChoice is searching for a Associate Director, Biostatistics Consultant  – Oncology to join one of our clients. We are seeking an experienced and highly motivated Associate Director of Biostatistics with strong expertise in oncology clinical development to provide statistical leadership across clinical trials and development programs. The successful candidate will lead statistical strategy, oversee the design and analysis of clinical studies, ensure the quality of statistical deliverables, and collaborate closely with cross-functional teams to support clinical development and regulatory submissions. This role requires extensive knowledge of oncology clinical trials, strong leadership capabilities, and the ability to provide strategic statistical guidance to internal teams and external stakeholders. Key Responsibilities Provide statistical leadership and strategic guidance for oncology clinical development programs, including Phase I–III clinical trials. Lead the development and review of statistical analysis plans (SAPs), statistical methodologies, sample size calculations, and randomization strategies. Provide expertise in oncology endpoints, including overall survival (OS), progression-free survival (PFS), objective response rate (ORR), duration of response (DoR), and disease control rate (DCR). Oversee the statistical analysis of clinical trial data, including time-to-event analyses, Kaplan–Meier estimation, Cox proportional hazards models, and other appropriate statistical methods. Review and provide oversight of clinical study reports (CSRs), tables, listings, figures (TLFs), and other statistical deliverables to ensure scientific accuracy and regulatory compliance. Support regulatory submissions and interactions with health authorities, including the FDA, EMA, and other global regulatory agencies. Provide statistical input into clinical study protocols, clinical development plans, and integrated analyses. Collaborate with Clinical Development, Clinical Operations, Data Management, Statistical Programming, Medical Writing, and Regulatory Affairs teams. Serve as a statistical subject matter expert in client meetings, project discussions, and strategic planning sessions. Mentor and provide technical guidance to biostatisticians and other statistical team members. Ensure adherence to applicable regulatory guidelines, industry standards, and internal quality procedures. Contribute to business development activities, including proposal development, feasibility assessments, and client presentations, as needed. Qualifications PhD in Statistics, Biostatistics, or a closely related quantitative discipline; a Master’s degree with substantial relevant experience may also be considered. Extensive experience in biostatistics within the pharmaceutical, biotechnology, or contract research organization (CRO) industry. Strong experience supporting oncology clinical trials, preferably across multiple phases of clinical development. Demonstrated expertise in survival analysis, time-to-event endpoints, clinical trial design, hypothesis testing, and statistical modeling. Thorough understanding of oncology efficacy endpoints, response assessment criteria such as RECIST, and relevant clinical development considerations. Experience preparing and reviewing SAPs, CSRs, regulatory submission documents, and integrated analyses. Knowledge of FDA, EMA, ICH, and other applicable regulatory guidelines. Strong leadership, communication, problem-solving, and stakeholder management skills. Ability to manage multiple projects, prioritize deliverables, and work effectively in a collaborative, fast-paced environment. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we have received it. If you have the requirements we need, you will be invited for a phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built, and close management and training are the core instruments to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our low industry-average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent, guided by a commitment to diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #LI-Associate Director #Contract

Location: Angeles City, Pampanga, Philippines Job Title: Bilingual Medical Virtual Assistant - Customer Service Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements: Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram Webcam, Noise Cancelling headset, 30mbps internet speed or above Dedicated place at home for work Job Type: Full-time Benefits: Paid training Work Location: Remote

Location: Gurugram, Haryana, India NEOLYTIX Associate Director - RCM RCM  |  Credentialing  |  India Delivery Leadership DEPARTMENT Operations EXPERIENCE 16–20 Years LOCATION Gurugram (Onsite) REPORTS INTO CEO & COO About the Role The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement. Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales. If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role. Key Responsibilities 1. Delivery & SLA Ownership Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management. Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows. Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution. Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines. 2. Capacity Planning & P&L Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets. Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline. Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines. 3. Client Engagement & Retention Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders. Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions. Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate. 4. People Leadership & Talent Development Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing. Own succession planning, performance management cycles, and high-potential identification for the ops org. Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent. Build a performance culture grounded in accountability, continuous feedback, and professional growth. 5. Process Excellence & Technology Drive continuous improvement across both service lines using structured problem-solving approaches. Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve. Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows. Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure. 6. Governance & Compliance Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements. Own internal QA frameworks, audit processes, and remediation planning for both service lines. Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness. What You Bring Must-Have Full-time MBA / PGDM or equivalent postgraduate degree. 16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs. Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows. Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management. Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers. Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment. Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data. Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency. Strong Preference Experience managing multi-geography delivery operations spanning India and Philippines. Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity. Track record of leading go-live transitions and new client onboarding at scale. Nice-to-Have Six Sigma or Lean certification. Exposure to AI-assisted workflows or automation tools within RCM environments. Experience in SSAE-18 / SOC 2 compliance environments. Eligibility Criteria Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted. Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders. Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required. Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile. Performance Expectations (KPIs) The AD, Operations will be measured on the following within the first 12 months: SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days. Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks. Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses. Client retention and satisfaction: no unplanned exits attributable to delivery performance. Team attrition (operations): managed within business continuity thresholds. Delivery margin: cost-to-serve within budget and P&L targets for both service lines. Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure. Hiring Process Stage 1: Talent Management screening and profile review. Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach. Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record. Stage 4: Reference checks and offer. Why Join Neolytix High-Trust Ownership Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact. Scale & Scope Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics. Build What You Run Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure. Competitive Package Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.

Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup

Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup

Location: Gurugram, Haryana, India NEOLYTIX Management Trainee, RCM Revenue Cycle Management  |  Full-Time Opportunity  |  Gurugram DEPARTMENT Revenue Cycle Management LOCATION Gurugram (Onsite) SHIFT US Shift (5:00 PM–2:00 AM IST) ⚠  US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule. ⚠  Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible. The 6-Month Learning Journey Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively. Phase 1 Classroom Training 8 to 12 Days (Max 14) Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input. Phase 2 Operations Readiness Training 8 to 12 Days You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments. Phase 3 Production Ramp-Up 4 Weeks You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently. Phase 4 Go Live Full Production You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member. Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes. Career Path Neolytix promotes from within. Here is where this journey takes you: Management Trainee Associate 1 Associate 2 Senior Associate 1 QA / SME About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations. Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive. The Three RCM Areas Charge Posting & Payment Posting Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline. Accounts Receivable (AR) Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication. Credentialing Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines. Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB. Key Responsibilities Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage. Commit to the LOB assigned to you and engage fully in the training path designed for that functional area. Apply classroom learning during operations readiness training under the supervision of senior team members and trainers. Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently. Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor. Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows. Demonstrate consistent progress through assessments to qualify for transition to Associate 1. What You Bring Must-Have Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible. Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only. Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board). Minimum 70% aggregate in graduation. Excellent spoken and written English. You will be trained on and operate in live US healthcare processes. Basic proficiency in MS Excel and MS Word. Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Preferred Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities. Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar). Any internship or prior exposure to US healthcare, medical billing, or BPO operations. Eligibility Criteria Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees. Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval. Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation. Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage. Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training. Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable. Notice Period: Immediate joiners strongly preferred. Performance Expectations During the Learning Journey Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases. Attendance: full attendance during all training phases is expected without exception. Assignment completion: all practice tasks and training exercises completed on time. Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up. Production readiness: cleared for independent live work by end of the learning journey. Post Go Live Daily productivity: meet case or task targets for the assigned LOB consistently. Quality: accuracy rate maintained within client and internal benchmarks. SLA contribution: support team-level SLA compliance on assigned client accounts. Hiring Process Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness. Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness. Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability. Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made. Stage 5: Offer. Benefits & Perks Group Health Insurance: Medical insurance coverage. Complimentary Dinner: One meal provided during shift hours at the Gurugram office. Cab Facility: Two-way pick-up and drop for the night shift. Why Join Neolytix Structured Learning, Real Work 6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes. Defined Career Ladder Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance. US Healthcare Exposure Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining. 270+ Provider Network Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.

Location: Pasig, Metro Manila, Philippines Job Title: Patient Access - Medical Virtual Assistant Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! Complimentary Medical Coverage Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements: Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram Webcam, Noise Cancelling headset, 30mbps internet speed or above Dedicated place at home for work Benefits: Competitive salary Comprehensive benefits package Paid time off and holidays Opportunities for career advancement and professional development Collaborative and supportive work environment

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!