Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for an
AI Software Engineer
to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. This is an AI-first engineering role: you will spend most of your time designing agents, engineering prompts and context, building retrieval and evaluation pipelines, and directing AI coding agents - with solid .NET engineering as the foundation rather than the whole job.
You will join the AI teams building the
agent platform
that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context and memory, follow permissions, and escalate to humans when needed.
The team also owns the core infrastructure for evaluation, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready.
This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows - and you will use AI coding agents as your primary daily development workflow.
Responsibilities:
Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search.
Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent).
Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations.
Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform.
Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities.
Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates.
Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage.
Develop and maintain backend services using C# and .NET.
Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team.
Follow the AI landscape closely and bring new models, tools, and patterns to the team.
Requirements:
Must have:
Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management.
Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK.
Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes.
Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices).
Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand.
Solid experience with C# and .NET, API design, distributed systems, and software architecture.
Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes.
Strong knowledge of engineering best practices and production-grade software development.
Nice to have:
Python for prototyping, data work, and evaluation scripting.
Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI).
Experience building agent-facing tools or MCP servers.
LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes.
Fine-tuning, distillation, or adapter-based model customization.
Experience with Creatio or other low-code CRM platforms.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
We are looking for an
AI Software Engineer
to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform.
You will join the AI teams building the
agent platform
that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context, follow permissions, and escalate to humans when needed.
The team also owns the core infrastructure for testing, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready.
This role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows.
Responsibilities:
Design and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search.
Design agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent).
Engineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations.
Integrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform.
Build evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities.
Monitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates.
Identify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage.
Develop and maintain backend services using C# and .NET.
Use AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team.
Follow the AI landscape closely and bring new models, tools, and patterns to the team.
Requirements:
Must have:
Hands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management.
Practical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK.
Working knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes.
Experience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices).
Daily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand.
Solid experience with C# and .NET, API design, distributed systems, and software architecture.
Experience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes.
Strong knowledge of engineering best practices and production-grade software development.
Nice to have:
Python for prototyping, data work, and evaluation scripting.
Hands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI).
Experience building agent-facing tools or MCP servers.
LLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes.
Fine-tuning, distillation, or adapter-based model customization.
Experience with Creatio or other low-code CRM platforms.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Limassol; Nicosia; London; Athens; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
We are looking for a passionate and experienced Data Steward to join our fast-growing team! The successful candidate will join a Data Governance team responsible for collaborating with our main IT stakeholders and the business data consumers to implement standard methodologies related to data cataloguing, data issues process, implementing data quality metrics and governance model plus establishing business rules and data requirements that align with each department’s goal.
The main responsibilities of the position include:
Be the eyes and ears for data-related matters within an organisation
Engage with data champions and working groups across the organisation
Implement standardised data process and guidelines to ensure they are being followed
Drive consistent data accuracy, serve as an escalation point and resolve data related issues
Create and maintain business metadata definitions, domain values and business rules
Support Data Catalogue implementation, development, and enrichment
Support governed change control of metadata
Embed data ownership
Guide and advise the business users, projects, and IT teams on meaning and use of data
Perform execution of data issue process
Assist in the development of data domain business rules (algorithms, calculations, processing requirements, etc.)
Work with the Data Quality Analyst team to define data standards, business rules and embed best practice
Main requirements:
BSc/MSc in Information Technology or any other related field
Minimum 2 years’ experience in data stewardship or a similar role
Excellent stakeholder management and collaboration skills
Sound knowledge of data governance practices and processes
Good understanding of data quality processes
Experience working with business, operational data and technical teams to clearly detail data governance and metadata requirements
Experience in executing remediation activity to address quality issues, identifying data enhancements or improvements, and defining master / golden sources
Broad understanding of client journeys in a service- and product-oriented organisation
Strong analytical skillset
Ability to inspire users to follow the data governance framework at the company; have a good rapport with the users, and possess business maturity
Experience in either creating or using a data catalogue
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Architecture & Design — Lead the design and implementation of core protocol components, from initial prototypes to production-grade deployment.
Protocol Development — Develop and optimize data structures, consensus algorithms, and cryptographic implementations (e.g., zero-knowledge proofs).
Security & Verification — Identify attack vectors, failure modes, and performance bottlenecks; apply formal verification or simulation to validate designs.
Cross-Functional Collaboration — Partner with researchers, product managers, and security teams to translate roadmaps into precise technical specifications.
Mentorship & Quality — Drive code quality through design reviews, documentation, and technical leadership; mentor junior engineers.
Technical Skills
Advanced proficiency in systems-level languages used in blockchain (Rust, Go) and smart contract languages (Solidity).
Demonstrated track record of open-source contributions in the Web3 ecosystem.
Domain Knowledge
Strong background in distributed systems, peer-to-peer networking, and modern blockchain primitives (rollup technologies, account abstraction).
Up-to-date with rapidly evolving standards such as Ethereum upgrades and inter-blockchain communication protocols.
Problem-Solving
Proven ability to debug complex issues across network and application layers.
Experience making high-level architectural tradeoffs across performance, scalability, and security.
Communication
Ability to document system improvements and communicate technical concepts to both technical and non-technical stakeholders.
Fluency in English, and Korean proficiency would be a plus.
Hiring Process
Resume Screening → 1st Interview → 2nd Interview → Salary Negotiation
Contract Type
Singapore: Full-time Employee (Onsite)
Worldwide: Service Contractor (Fully Remote)
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The CEX Trading Mobile Team sits at the heart of
OKX
's flagship exchange product, owning the trading experience for millions of users worldwide. We build and scale the real-time market data infrastructure that powers the OKX App — from live quotes and K-line charting to the full suite of trading scenarios that traders rely on every day. As a team, we care deeply about engineering quality: we hold high standards for technical architecture, move fast without cutting corners on stability or performance, and invest consistently in growing our craft through knowledge-sharing and technical training. We're now at an exciting inflection point, actively integrating AI into our product and engineering workflows — exploring how large language models, on-device inference, and intelligent agents can reshape the trading experience. If you're energized by solving hard technical problems at scale, working in a fast-moving market that never sleeps, and driving real innovation in one of the world's leading crypto platforms, this is the team to be on.
What You'll Be Doing
Owning the technical design and delivery of trading market data features for the
OKX
App — including real-time quotes, K-line charts, and related scenarios: Leading the team through product development, optimization, and ongoing maintenance.
Participate in product requirement discussions, define well-reasoned technical solutions, and safeguard product performance, stability, and user experience.
Stay deeply informed on industry trends, continuously refine the technical architecture, and drive the growth of the team's engineering capabilities.
Organize and take part in technical training and knowledge-sharing sessions to elevate the team's overall technical proficiency.
Coordinate cross-functional resources to keep projects on track and on quality, ensuring smooth, high-quality feature launches.
Continuously improve the user experience, performance, and architecture of the modules under your ownership.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Hands-on AI engineering/pipeline development experience
— Solid understanding of
LLM
fundamentals, Prompt Engineering, RAG, and core Agent concepts; proven practical experience delivering AI engineering solutions, including building complete AI workflows/pipelines from the ground up.
Track record of leading mid-to-large-scale projects end-to-end
— High standards for technical architecture and engineering quality.
Trading business background
— Client-side development experience at a crypto exchange, brokerage, or fintech app; familiarity with core domains such as order matching, market data display, and asset management.
Nice-To-Haves
Native iOS or Android development background
— Solid mobile engineering foundation with knowledge of mainstream platform architecture, performance optimization, and release processes.
Client-side team management experience
— Has led a client-side team of 5 or more; capable of mentoring, cross-team collaboration, and technical review.
On-device AI or cross-platform experience
— involve on-device AI inference, multimodal client features, or cross-platform architecture with Flutter / React Native.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The CEX Trading Mobile Team sits at the heart of
OKX
's flagship exchange product, owning the trading experience for millions of users worldwide. We build and scale the real-time market data infrastructure that powers the OKX App — from live quotes and K-line charting to the full suite of trading scenarios that traders rely on every day. As a team, we care deeply about engineering quality: we hold high standards for technical architecture, move fast without cutting corners on stability or performance, and invest consistently in growing our craft through knowledge-sharing and technical training. We're now at an exciting inflection point, actively integrating AI into our product and engineering workflows — exploring how large language models, on-device inference, and intelligent agents can reshape the trading experience. If you're energized by solving hard technical problems at scale, working in a fast-moving market that never sleeps, and driving real innovation in one of the world's leading crypto platforms, this is the team to be on.
What You'll Be Doing
Owning the technical design and delivery of trading market data features for the
OKX
App — including real-time quotes, K-line charts, and related scenarios: Leading the team through product development, optimization, and ongoing maintenance.
Participate in product requirement discussions, define well-reasoned technical solutions, and safeguard product performance, stability, and user experience.
Stay deeply informed on industry trends, continuously refine the technical architecture, and drive the growth of the team's engineering capabilities.
Organize and take part in technical training and knowledge-sharing sessions to elevate the team's overall technical proficiency.
Coordinate cross-functional resources to keep projects on track and on quality, ensuring smooth, high-quality feature launches.
Continuously improve the user experience, performance, and architecture of the modules under your ownership.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Hands-on AI engineering/pipeline development experience
— Solid understanding of
LLM
fundamentals, Prompt Engineering, RAG, and core Agent concepts; proven practical experience delivering AI engineering solutions, including building complete AI workflows/pipelines from the ground up.
Track record of leading mid-to-large-scale projects end-to-end
— High standards for technical architecture and engineering quality.
Trading business background
— Client-side development experience at a crypto exchange, brokerage, or fintech app; familiarity with core domains such as order matching, market data display, and asset management.
Nice-To-Haves
Native iOS or Android development background
— Solid mobile engineering foundation with knowledge of mainstream platform architecture, performance optimization, and release processes.
Client-side team management experience
— Has led a client-side team of 5 or more; capable of mentoring, cross-team collaboration, and technical review.
On-device AI or cross-platform experience
— involve on-device AI inference, multimodal client features, or cross-platform architecture with Flutter / React Native.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Athens
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Conduct technical seminars, exhibitions, presentations, webinars on the fire product (for customers and company employees).
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
Market research and сomparative characteristics of products of the competitors.
Develop long-term relationships with key partners of the company.
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
Support sales team with follow from leads in our portal.
Analyze customer needs in collaboration with the sales department.
Key Requirments:
2 or more years of professional experience in Security Systems
Working knowledge of intrusion and IP CCTV and access control systems.
Experience in installing/designing cctv, intrusion or other security systems.
Experience in public speaking (as an advantage).
Strong communication skills.
Availability to travel for business around Greece and Cyprus.
An outgoing personality and can work independently.
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Competitive compensation that includes a base salary and performance-related bonuses.
Car allowance and all business expenses and work tools are covered by the company.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
K8s cluster lifecycle management: Own the build, scaling, version upgrades, daily operations, fault diagnosis, and performance tuning of large-scale production Kubernetes clusters; ensure 7×24 high availability and stable operations; support continuous business iteration.
Alibaba Cloud & AWS multi-cloud operations (core responsibility): Operate, govern, and optimize Alibaba Cloud and AWS resources across dual-cloud environments, covering container services, networking, storage, IAM, load balancing, databases, and object storage; manage configuration changes, cost optimization, and disaster recovery to achieve unified multi-cloud governance.
Cloud-native architecture and optimization: Lead containerization and microservices operational rollout; optimize Pod scheduling, resource quotas, network policies, image management, and log monitoring systems; resolve cluster resource fragmentation, business adaptation, and network interoperability challenges.
Stability and security: Build comprehensive K8s cluster monitoring, alerting, logging, and distributed tracing systems; define operations runbooks, change processes, and incident response plans; strengthen cluster security controls, disable high-risk permissions, harden container runtime environments, and ensure infrastructure and business data security.
Automated operations and DevOps: Develop operations automation scripts using Shell/Python; integrate Jenkins, GitLab CI, and ArgoCD to build automated release, inspection, and backup systems; implement Infrastructure as Code (IaC) principles to improve efficiency and reduce human error.
Incident management and post-mortem optimization: Lead online incident response, conduct root cause analysis, produce post-mortem reports, and continuously optimize cluster architecture, resource allocation, monitoring strategy, and long-term stability assurance mechanisms.
Technical knowledge sharing and team empowerment: Track Cloud Native and public cloud technology developments; document operations best practices and technical specifications; assist the team in improving multi-cloud K8s operations capabilities.
What We Look For In You
Bachelor's degree or above in a computer-related field; 4+ years of hands-on experience operating production-level Kubernetes clusters; proficient in K8s core principles and components including Pod, Deployment, StatefulSet, Service, Ingress, CRD, controllers, scheduling strategies, network models, and storage mounting; able to independently resolve complex cluster failures and performance bottlenecks.
Proficient in Alibaba Cloud and AWS dual-cloud operations, with independent experience in dual-cloud production environments:
Alibaba Cloud: proficient in ACK Container Service, ECS, SLB, VPC, RAM, RDS, OSS, CloudMonitor, security groups, and snapshot backups.
AWS: proficient in EKS, EC2, S3, VPC, IAM, TGW, load balancing, CloudWatch, and security policies; practical experience in overseas cloud deployment, operations, and disaster recovery.
Proficient in Linux system administration; familiar with system optimization, permission control, process management, log analysis, and online troubleshooting.
Familiar with mainstream container runtimes (containerd/Docker); understand K8s networking (CNI plugins such as Calico/Flannel), storage (CSI), and multi-cluster management; familiar with Istio/Envoy service mesh, east-west traffic governance, gray-scale releases, and network interoperability.
Strong Shell and Python automation skills; experienced with CI/CD pipelines (Jenkins, GitLab CI, ArgoCD); familiar with IaC tools (Terraform, Ansible, Helm); experienced with observability stacks (Prometheus, Grafana, ELK/EFK, Jaeger, SkyWalking).
Preferred: experience in large-scale public cloud environments (100+ nodes); multi-cloud cost optimization; K8s security hardening (OPA/Gatekeeper, Pod Security Standards, Falco); Kubernetes CKA/CKS certification; experience with AI/LLM workload scheduling (GPU scheduling, distributed training).
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are currently seeking a
Public Cloud Operations Expert
to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of
AWS
and
Alibaba Cloud
resources, ensuring high availability, high performance, and compliance.
What You’ll Be Doing
Cloud Platform Architecture & Operations
Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.).
Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations.
Monitoring & Incident Management
Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK).
Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency).
Cost Optimisation & Resource Management
Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive).
Establish resource quota management strategies to prevent waste and overspending.
Security & Compliance
Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities.
Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS).
Cross-Team Collaboration & Knowledge Sharing
Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices).
Document operational procedures (SOP manuals) and lead internal technical training sessions.
What We Look For In You
Technical Skills
Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform.
Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible).
Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh).
Experience Requirements
5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances.
Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred.
Team Management
Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams.
Certifications & Education
AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred.
Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields.
Nice-To-Haves
Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies.
Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield).
Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR).
Team leadership experience is preferred.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York
Workplace: onsite
About Xsolla
Xsolla is a global video game commerce company that provides the tools and infrastructure the gaming industry relies on to build, distribute, and monetize games. Working with developers and publishers of every size, from independent studios to the largest franchises in the world, Xsolla operates as a merchant of record and processes payments across more than 200 countries and territories, supporting over 1,000 payment methods, 130 currencies, and 25 languages. Its platform spans the full game lifecycle, including web shops, Pay Station, Login, Launcher, the In-Game Store, and a broad suite of LiveOps and monetization tools.
Strategic Initiatives and Capital Markets
Beyond its core commerce platform, Xsolla has built an expanding set of strategic and capital markets initiatives. The company connects developers with capital through programs such as the Xsolla Funding Club, and it has extended its footprint into the public markets through Xsolla SPAC 1 (Nasdaq: XSLLU), a publicly listed acquisition vehicle focused on gaming, fintech, adtech, and related technology sectors. These activities sit alongside a growing portfolio of partnerships, market expansion programs, and new business lines led by the Global Strategic Initiatives and Partnerships organization.
Market Opportunity
The opportunity is significant. The global games market is on track to exceed 300 billion dollars, and the sector has matured into a genuine institutional asset class. Industry trackers recorded roughly 161 billion dollars of games industry mergers and acquisitions in , and private equity firms, strategic acquirers, and sovereign investors continue to deploy capital into the studios, platforms, and infrastructure that power the industry. Xsolla sits at the center of this commerce layer, which positions the company to play a meaningful role in how capital flows through gaming.
For more information, visit xsolla.com.
About the Opportunity
Xsolla is seeking a
Head of Investor Capital and Relations
to lead its capital formation and investor relations agenda from New York. This senior, high-visibility mandate brings together two disciplines that are often treated separately: raising and structuring capital, and stewarding the relationships and narrative that sustain long-term investor confidence. The successful candidate will own the institutional capital relationships that support Xsolla’s strategic vehicles and initiatives and serve as a principal point of contact between the company and the global investment community.
The role reports directly to the Senior Vice President of Global Strategic Initiatives and Partnerships and works in close partnership with the Chief Executive, Chief Legal Officer, finance leadership, and the founders. It is designed for an investor who understands capital from the inside: someone who has sat across the table from sponsors, sovereign funds, and institutional allocators, and who can translate Xsolla’s strategy into a compelling, credible investment thesis.
The Head of Investor Capital and Relations will be based in New York and will report to Rytis Joseph Jan, Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires significant global travel, including regular engagement across the Gulf, Asia, and major financial centers, to build and maintain the relationships at the heart of the mandate.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Head of Investor Capital and Relations, you will be responsible for the full arc of capital engagement, from sourcing and cultivating investors, to structuring and executing capital raises, to maintaining disciplined, compliant, and trusted relationships once capital is committed. Your remit will span private capital formation, sovereign and strategic institutional relationships, and the investor relations function associated with Xsolla's publicly listed activities.
You will build the investor relations capability that a company operating in and around the public markets requires, including the disclosure discipline, messaging consistency, and relationship infrastructure that institutional investors expect. You will also act as a senior commercial partner to the deal teams, helping to shape the capital structure, investor syndicate, and positioning of strategic transactions.
This is a builder's role. You will establish the processes, materials, and team that allow Xsolla to engage the capital markets with the professionalism of a far larger institution, while retaining the speed and ambition of a company in a high growth sector.
Key Responsibilities
Capital Formation and Fundraising
Lead capital raises.
Design and execute capital raises across the firm's strategic vehicles and initiatives, spanning equity, structured, and credit instruments.
Own the investor pipeline.
Develop and manage the investor pipeline, from initial sourcing and qualification through diligence, negotiation, and close.
Build the materials.
Create the core fundraising materials, including the equity story, investor presentations, data rooms, and the supporting financial narrative, in partnership with finance and legal.
Structure terms.
Shape terms and commitments in coordination with deal leadership, balancing the interests of the firm, its founders, and incoming investors.
Read the market.
Maintain a current and accurate view of market conditions, investor appetite, and comparable transactions to inform timing and structure.
Sovereign Wealth and Strategic Institutional Capital
Gulf sovereign wealth funds alone manage on the order of 5 trillion dollars in assets and have become active, thematic investors in technology and platform businesses, with leading funds such as QIA, PIF, ADIA, Mubadala, and ADQ frequently writing large strategic commitments. Cultivating and stewarding these relationships is central to this role.
Originate relationships.
Build and steward relationships with sovereign wealth funds, strategic corporates, family offices, and large institutional allocators, with particular emphasis on the Gulf, Asia, and North America.
Map the counterparties.
Understand the priorities, mandates, and decision processes of target institutions, and align Xsolla's opportunities to the right counterparties and ticket sizes.
Engage principals.
Serve as a trusted, senior relationship owner who can engage principals and investment committees with credibility and discretion.
Coordinate coverage.
Align coverage strategy with banking partners and advisors to maximize reach into the institutions that matter most.
Public Markets, SPAC, and Business Combination Investor Relations
Build the IR function.
Establish and run the investor relations function for Xsolla's publicly listed activities, including Xsolla SPAC 1, in line with the standards expected of a public company.
Manage public investors.
Manage relationships with public market investors, sell side and buy side analysts, and prospective shareholders, and serve as a primary point of contact for inbound investor inquiries.
Lead event communications.
Lead investor communications around capital events, including any business combination, and prepare leadership for investor meetings, roadshows, and earnings style updates.
Craft the message.
Develop consistent, accurate messaging that links strategy, key metrics, and results, and that supports informed engagement and durable investor confidence.
Protect disclosure integrity.
Partner with legal and compliance to uphold disclosure obligations, including fair disclosure principles, blackout periods, and safe harbor language for forward looking statements.
Capital Markets Strategy and Transaction Execution
Advise on structure.
Advise leadership on capital structure, funding strategy, and the optimal mix of capital across the firm's objectives.
Support transactions.
Support the execution of strategic transactions, including acquisitions and business combinations, by shaping the investor syndicate, terms, and positioning.
Coordinate advisors.
Direct the work of banks, advisors, and counsel through diligence and execution, and keep workstreams aligned to timeline and outcome.
Translate the market.
Monitor capital markets developments, sector valuations, and competitor activity, and translate them into recommendations for leadership and, where relevant, the board.
Disclosure, Communications, and Governance
Set the framework.
Establish and maintain a disciplined disclosure and communications framework, including policies, calendars, and approval workflows.
Prepare materials.
Prepare board level and investor level materials, and contribute to the narrative that the company presents to the market.
Ensure compliance.
Ensure that all investor facing communications are accurate, consistent, and compliant, and that material information is handled appropriately.
Leadership and Cross-Functional Partnership
Build the team.
Recruit, mentor, and lead the investor relations and capital markets team over time.
Work across the firm.
Partner seamlessly across finance, legal, strategy, communications, and the founders to deliver a unified message to the market.
Represent Xsolla.
Represent the company with poise and authority at investor meetings, industry forums, and capital markets events around the world.
Candidate Profile
Experience
Twelve to fifteen years or more of progressive experience across investment banking, private equity, sovereign wealth or institutional investing, capital markets, or senior investor relations, ideally spanning more than one of these.
A demonstrable track record of raising or deploying institutional capital and of closing complex transactions.
Direct experience engaging sovereign wealth funds, strategic investors, or large institutional allocators at a senior level.
Exposure to public company investor relations, the listing process, or a business combination is strongly preferred.
Domain Expertise
Deep fluency in capital structure, private placements, equity and credit instruments, and transaction processes.
A strong working knowledge of public market disclosure, fair disclosure principles, and the obligations that accompany a listing.
Familiarity with gaming, technology, fintech, or other high growth sectors is a clear advantage, as is comfort operating across the Gulf, Asia, and North American markets.
Skills and Competencies
Exceptional financial acumen, with the ability to build and interrogate the analysis behind a capital raise.
Outstanding written and verbal communication, with the ability to turn a complex strategy into a clear and persuasive investment narrative.
Significant relationship capital and the gravitas to engage principals, investment committees, and senior executives.
Sound judgment, discretion, and the highest standards of integrity when handling sensitive and material information.
The drive and resourcefulness to build a function from the ground up in a fast moving environment.
Education and Credentials
A bachelor's degree in finance, economics, business, or a related field is required.
An advanced degree such as an MBA, or a professional credential such as the CFA, is strongly preferred.
Relevant securities licenses, or the willingness to obtain them, are viewed favorably.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a small team, we're all generalists that work across the full stack (built in TypeScript end-to-end). We’re looking for engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Work closely with founders, product, and design to implement new concepts and ideas
- Build AI-powered functionality into the core of Linear
- Update our collaborative content editor used across all internal surfaces
- Build new user-facing features with beautiful and scalable UI components
- Obsessively improve application performance
- Refine our software development processes to keep the team operating at high velocity
What we're looking for
- 2-5 years of experience building customer-facing products at a software company with a high engineering bar
- Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL)
- Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product
- Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right
- Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution
- High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped
- Thrives in a remote, async-first environment with a lean, high-output team
- Experience at a startup or a company with a genuinely high engineering bar
Our tech
This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale.
- Agentic workflow system utilizing temporal, operating at production scale
- Proprietary websocket data sync engine https://www.youtube.com/watch?v=bnOpm3a1fRE built for speed and offline support
- React, MobX, StyleX on the frontend
- Extensive, highly-trafficked GraphQL API and SDK
- Node, PostgreSQL, Temporal, and Redis on the backend
- Hosted on Google Cloud with k8s
- GitHub, Slack, Notion
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: London
Workplace: onsite
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Sales Development Representative who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in London, England, UK.Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.Key Soft Skills:Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Requirements
Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.
Key Skills
Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family.
Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Boston
Workplace: onsite
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.
With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven Sales Development Representative who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
The role is based in Boston.
Responsibilities
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Requirements
Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.
Key Skills
Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family.
Our rewards approach goes beyond salary, recognising your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
О КОМПАНИИ
OTON Technology — международная IT-компания, создающая гибкую экосистему готовых блокчейн-модулей для управления и масштабирования сетевого бизнеса по всему миру. Мы разрабатываем архитектурные решения на базе собственного публичного блокчейна OTON, смарт-контрактов и DeFi-технологий. Сейчас мы ищем сильного Senior Android разработчика, готового возглавить мобильную разработку в рамках нашей экосистемы, проектировать безопасную архитектуру мобильных кошельков и интегрировать современные децентрализованные сервисы.
ЧЕМ ПРЕДСТОИТ ЗАНИМАТЬСЯ
• Разработка и развитие флагманских мобильных приложений экосистемы OTON (DeFi-кошельки, личные кабинеты для партнеров) на языке Kotlin;
• Проектирование White Label архитектуры: создание масштабируемой базы кода, которая позволит легко менять дизайн под требования заказчиков;
• Интеграция с блокчейном: работа со смарт-контрактами, SDK для взаимодействия с сетью OTON, управление ключами шифрования и транзакциями;
• Повышение безопасности: внедрение передовых стандартов криптографической защиты данных на мобильных устройствах;
• Оптимизация производительности: профилирование памяти, обеспечение стабильной работы приложений в режиме реального времени;
• Командная работа: участие в код-ревью, наставничество (mentorship) над менее опытными разработчиками, плотное взаимодействие с командами backend и DevOps.
ЧТО МЫ ЖДЕМ ОТ КАНДИДАТА
• Опыт коммерческой Android-разработки от 5 лет;
• Глубокие знания Kotlin (Coroutines, Flow) и современного Android SDK;
• Понимание чистой архитектуры: практический опыт работы с MVVM / MVI, Clean Architecture, Dependency Injection (Hilt / Dagger2);
• Опыт в Web3 / Crypto / FinTech: понимание базовых принципов работы блокчейна, криптографических протоколов, работы с закрытыми/открытыми ключами и библиотеками вроде Web3j или аналогами;
• Понимание механики White Label: опыт создания приложений с гибкой конфигурацией тем оформления (Theming) и сборки нескольких версий через Build Flavors;
• Английский язык на уровне Upper-Intermediate (B2) и выше — для работы в международной команде.
БУДЕТ ПЛЮСОМ
• Опыт публикации и поддержки популярных DeFi/крипто-кошельков в Google Play;
• Опыт написания кастомных UI-компонентов на Jetpack Compose;
• Понимание подходов к кроссплатформенной разработке (Kotlin Multiplatform / KMP).
ЧТО МЫ ПРЕДЛАГАЕМ
• Масштабные задачи: участие в создании глобального Web3-продукта, влияющего на тысячи пользователей по всему миру;
• Профессиональный рост: оплата профильного обучения, конференций и возможность прокачать экспертизу на стыке Mobile и Web3.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Head of Risk will be the accountable risk leader for the UK entity, responsible for ensuring that all material risks affecting UK clients, regulatory posture, and operational resilience are identified, assessed, monitored, and reported effectively. This is a broad role covering financial risk (excluding direct dealing oversight), operational risk, conduct risk, and third party/outsourcing risk.
A defining characteristic of this role is its operating model. Many core risk functions are delivered by the Group Risk team on an outsourced or shared services basis. The Head of Risk does not need to build and staff every capability locally. Instead, they must be skilled at managing outsourced service delivery: defining what the UK entity requires, holding Group Risk accountable for quality and timeliness, identifying gaps or conflicts between Group delivery and UK regulatory obligations, and escalating where service levels or outputs fall short.
This creates a dual mandate. The role holder must be a credible, senior risk professional who can engage substantively with risk content (frameworks, stress tests, MI, regulatory submissions). They must also be an effective governance operator who can manage intra group outsourcing relationships with the same rigour the FCA would expect for any outsourced critical or important function.
The role reports directly to the UK CEO with a functional dotted line to the Group CRO. The Head of Risk will be the primary risk voice in UK governance forums and the lead point of contact for FCA supervisory engagement on risk matters.
Responsibilities
UK Risk Accountability and Framework Ownership
Own the UK enterprise risk management framework end to end, ensuring it is proportionate, current, and aligned with FCA expectations under SYSC, PRIN, and Consumer Duty
Maintain the UK Risk Register with clear ownership, assessment methodology, defined review cycles, and escalation triggers
Own the UK risk management framework and RAS, translating Group risk appetite into UK specific decision boundaries that reflect local regulatory constraintsProvide independent 2nd line oversight and challenge to 1st line risk owners across operations, technology, client services, and commercial functions (excluding dealing, which reports separately)
Outsourced Risk Service Management
Act as the intelligent client for risk services delivered by the Group Risk team, including but not limited to: market risk monitoring, credit/counterparty risk assessment, quantitative risk modelling, stress testing, and risk MI production
Define and document what the UK entity requires from Group Risk in terms of scope, quality, timeliness, and regulatory standard, formalised through an intra group service level framework or equivalent
Monitor and challenge the quality and completeness of Group Risk outputs before they are used in UK governance forums, board packs, or regulatory submissions
Identify gaps between Group Risk delivery and UK specific regulatory requirements, and escalate where those gaps create risk to the UK entity’s compliance posture
Maintain an outsourcing risk assessment for Group Risk services consistent with FCA expectations for oversight of outsourced critical or important functions under SYSC 8
Ensure that the UK entity retains sufficient knowledge and capability locally to oversee outsourced risk functions, avoiding inappropriate dependency on Group without independent local scrutiny
Regulatory, Prudential, and Conduct Risk
Lead or substantively oversee the UK ICARA (Internal Capital Adequacy and Risk Assessment) process, coordinating with Group Risk and Group Finance on stress testing, scenario analysis, and capital/liquidity adequacy
Ensure market risk, credit/counterparty risk, and concentration risk are monitored and reported to a standard that meets MIFIDPRU requirements, whether produced locally or by Group
Integrate conduct risk assessment into product governance, pricing decisions, and client outcome monitoring in line with Consumer Duty (PRIN 2A)
Oversee operational risk including business continuity, IT resilience, and third party risk, ensuring the UK entity maintains visibility even where platforms and infrastructure are managed at Group level
Reporting and Management Information
Deliver risk MI to the UK Board, UK ExCo, and relevant governance committees on a defined cadence, with clear narrative on trends, near breaches, breaches, and required actions
Own and maintain Key Risk Indicators (KRIs) across all material risk domains, each with predefined thresholds and mandatory escalation actionsPrepare risk sections for board packs, regulatory returns, and FCA supervisory engagement materials
Critically assess risk MI received from Group Risk before presenting to UK governance forums, ensuring it accurately reflects UK specific exposures and is not simply a Group level aggregation
Stakeholder Engagement
Act as the primary point of contact for risk matters with the FCA during supervisory interactions, skilled persons reviews, and thematic exercises
Maintain effective working relationships with the Group CRO and Group Risk team, balancing collaborative alignment with independent challenge where UK interests diverge from Group priorities
Collaborate with the Head of Compliance (SMF16/17) to ensure clear delineation of 2nd line responsibilities with no gaps or duplication
Engage with internal and external auditors on risk related findings, ensuring timely remediation and structural fixes
Team and Capability Building
Build the UK risk function progressively as the office grows, identifying where local capability is needed versus where Group delivery remains appropriate
Embed a risk aware culture across the UK office through training, practical challenge, and visible engagement with 1st line teams
Requirements
Substantial experience (typically 8+ years) in risk management within FCA regulated financial services, with demonstrable exposure to CFD, spread betting, or leveraged derivatives businesses
Deep working knowledge of FCA regulatory expectations for risk management under SYSC, PRIN, Consumer Duty (PRIN 2A), and MIFIDPRU prudential requirements
Proven experience managing outsourced or shared service risk functions, including defining service requirements, monitoring delivery quality, and escalating shortfalls. This is a critical differentiator for this role
Experience designing and operating enterprise risk frameworks including risk registers, risk appetite statements, KRI frameworks, and ICARA/ICAAP processes
Strong understanding of financial risk (market, credit/counterparty, liquidity), operational risk, and conduct risk in the context of a retail leveraged trading platform
Experience preparing and critically reviewing risk MI for boards and senior governance forums, including the ability to identify where MI masks underlying issues
Experience engaging with the FCA in a supervisory context, whether directly or as a substantive contributor to supervisory dialogue
Understanding of the 3 lines of defence model and comfort operating independently within a structure where many 2nd line services are delivered centrally by a Group function
Strong governance instincts: the ability to distinguish between aligned Group support and inappropriate delegation of UK regulatory accountability
Desirable
Experience with FCA expectations for oversight of outsourced critical or important functions under SYSC 8 and the FCA’s broader outsourcing and third party risk guidance (FG16/5)
Experience with CASS client money and asset requirements, particularly CASS 7 and CASS 6 audit processes
Familiarity with the Complaints, Claims, and Indemnity (CCI) regime under PS25/20
Professional qualifications: IRM Certificate/Diploma, FRM, PRM, or equivalent
Experience within a multi entity group structure where local regulatory obligations must be balanced against Group efficiency and standardisation pressures
Proficiency with risk analytics tools including Python/R for quantitative analysis and Tableau for risk dashboards
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
УдалённоPoland
ГибридLimassol; Nicosia; London; Athens; Fully Remote - in other eligible locations
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.