Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $104,000 - $130,000 + bonus or commission + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products and services. You will lead key initiatives, support strategic deals, and act as a bridge between tactical execution and strategic leadership. Reporting to the Director, Monetization Strategy & Pricing, you will collaborate across departments to ensure pricing decisions drive both short- and long-term business impact.
Key Responsibilities:
Support pricing & packaging initiatives:
Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals.
Own select pricing projects and support the Director in broader strategic initiatives.
Assist in monetization of new products:
Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches.
Conduct market & customer research:
Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities.
Build financial models & run analyses:
Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements.
Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options.
Translate insights into actionable recommendations for pricing and monetization.
Monitor key metrics:
Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews.
Collaborate cross-functionally:
Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization.
Enable sales & customer teams:
Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value.
Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.
Required Skills & Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field.
3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles.
Understanding of enterprise sales cycles, customer value drivers, and product commercialization.
Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets.
Experience with financial modeling, pricing analysis, and market research.
Ability to connect insights to actionable recommendations and business outcomes.
Communication & Collaboration
Effective communicator, able to present findings clearly and tailor messaging to different stakeholders.
Comfortable working cross-functionally and building relationships across teams.
Able to influence decisions through data, logic, and a customer-focused perspective.
Organizational & Execution Skills
Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.
Preferred Experience:
MBA or advanced degree is a plus
Healthcare or Post-Acute Tech Experience
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $112,000 - $140,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Canada
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Como, Italy; Milano, Italy; Rome, Italy
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Montreal, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada. As this role covers Quebec, fluency in French is required to engage effectively with customers, partners, and stakeholders in the Quebec market.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, including the Quebec business environment, with strong knowledge of the financial services sector.
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Fluency in both French and English (written and verbal) is required for this role.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Toronto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
As an Enterprise AE in our Canadian market, you will play a crucial role in driving Mistral’s adoption among large enterprise customers, with a particular focus on financial institutions and large enterprises across various industries. Based in Toronto, you will manage the entire sales cycle, from initial outreach to closing deals, collaborating closely with our dedicated implementation, tech, and legal teams. Your strategic vision and execution will be instrumental in establishing Mistral as a leading AI solutions provider in Canada.
What You Will Do
Lead Development (Strategic Outbound and Qualified Inbound):
• Conduct strategic outreach and manage warm introductions to potential enterprise customers.
• Convert inbound leads where there are opportunities for upselling or more bespoke agreements.
Value Proposition Validation for Customers:
• Provide hands-on support and guidance to clients during the Proof of Concept (POC) phase, ensuring a smooth and successful evaluation process.
• Leverage successful POC outcomes to convert them into long-term, revenue-generating contracts.
Deal Management & Closing:
• Develop and execute strategic sales plans to convert leads into valued customers.
• Serve as the primary point of contact for all external stakeholders, managing deals and aligning all stakeholders, including customer engineering, product, and commercial teams.
• Handle customer negotiations end-to-end, collaborating with our legal and implementation specialist teams.
Executive Engagement:
• Cultivate and maintain strong relationships with C-level executives, heads of innovation/AI and other key decision makers within target organizations.
• Understand their specific challenges and position Mistral's solutions as integral to their strategic initiatives.
Technical Aptitude:
• Demonstrate a deep understanding of our product's technical intricacies and articulate its value proposition effectively to potential clients.
• Work closely with our implementation team to address customer questions, concerns, and challenges during pre-sales, deployment, and post-deployment phases.
• Collaborate with our technical team to address any customer inquiries or concerns.
Training and Enablement:
• Empower internal teams with the knowledge and resources gathered from customer conversations to drive the product roadmap and align on priorities.
What We're Looking For
- 7-10 years of experience in enterprise sales or consultative selling, ideally with a highly complex, technical product.
- Deep understanding of the Canadian market dynamics and enterprise landscape, with strong knowledge of the financial services sector (banking, insurance, asset management).
- Experience selling into financial institutions and other large regulated enterprises.
- Experience of consultative selling of highly complex, technical products.
- Bachelor's and/or Master's degree in Business, Computer Science, or a related field.
- Significant work experience within the AI ecosystem or related data/infrastructure field.
- Experience working at a successful, fast-growing startup, ideally in deep-tech.
- Strong technical skills to navigate quickly evolving products and steer technical discussions.
- Outstanding negotiation and communication skills to build relationships and close deals effectively.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New Delhi
ROLE HIGHLIGHTS
- Mission Sales Director, India
- Location: New Delhi
- Department: Missions Sales
- Reports to: VP of Mission Sales (dotted line to the CEO of ICEYE India)
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening
WHY THIS ROLE MATTERS
As Mission Sales Director, India, you'll lead sovereign satellite and ISR mission sales to Indian government and defence customers, at a time when ICEYE is establishing its local presence and India is rapidly expanding its space-based ISR capabilities.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. Working closely with the CEO of ICEYE India, you will build strategic relationships with government and defence decision-makers, align our offering with India's priorities for indigenous capability and local partnerships, and deliver sustainable revenue growth together with ICEYE's Missions, Data and Solutions teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive revenue growth for ICEYE's Missions business in India
- Identify, shape, qualify and close sovereign satellite and ISR mission opportunities with Indian government and defence customers
- Build and sustain trusted relationships across the Ministry of Defence, the armed forces, defence and intelligence agencies, and the national space ecosystem
- Shape opportunities in line with Indian defence procurement processes and indigenisation priorities, including local industrial partnerships where relevant
- Develop and manage a qualified pipeline, including capture plans, win strategies and accurate forecasting
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination and commercial positioning
- Collaborate across Missions, Data and Solutions to align customer needs, technical capabilities and delivery plans
- Represent ICEYE in India through customer meetings, industry events and strategic stakeholder engagement
- Use AI tools to work smarter, from account research and capture planning to proposals and forecasting
- Maintain strong CRM discipline and provide clear market intelligence to support business planning
WHAT WE'RE LOOKING FOR
Must haves
- 5+ years of strategic sales or business development in aerospace, defence, space, ISR, earth observation or related government technology
- 5+ years of experience selling complex solutions, including to international or export customers
- Experience selling to Indian government customers, defence organisations or public-sector decision-makers
- An existing network across relevant Indian government, defence and space organisations
- Strong understanding of earth observation, ISR or satellite-based capabilities, ideally including SAR
- Familiarity with Indian defence procurement processes and indigenisation and local partnership requirements
- Proven ability to run complex sales cycles, including qualification, opportunity development, capture planning, stakeholder mapping and closing
- Professional working proficiency in English
- Willingness to travel across India and to Finland
Nice to haves
- Proficiency in Hindi or other regional languages
- Previous military, defence, intelligence or security-sector experience
- Experience with Indian defence tenders and partnerships with Indian primes or integrators
- Experience producing capture plans and delivering against win strategies
- Hands-on use of AI tools in sales work (research, proposals, automation)
- Experience with Salesforce or another CRM
- Sales training in Miller Heiman, Korn Ferry, Shipley or a similar methodology
APPLICATION PROCESS
1. Online Assessment
2. Recruiter interview
3. Peer interview (CEO of ICEYE India)
4. VP of Mission Sales interview
5. References
6. C-suite interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com https://iceye.com.
Location: Brazil; Argentina; Chile; Colombia; Peru; Portugal; Bolivia; Paraguay; Ecuador
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service.
Tasks
Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
Promote company products and services to high-value clients;
Apply effective negotiation techniques to convert leads into long-term customers;
Develop and implement initiatives to increase client satisfaction and retention;
Build and maintain strong, long-term relationships as a trusted advisor;
Monitor client activity and identify opportunities for growth and engagement;
Maintain accurate records of client interactions in the CRM system.
Requirements
English proficiency at B2 level or higher;
Native or bilingual proficiency in Spanish or Portuguese;
Bachelor’s degree in Economics, Finance, Business, or a related field;
Proven experience in the financial industry, preferably in sales, account management, or business development;
Strong communication, negotiation, and relationship-building skills;
Result-oriented mindset and ability to work in a fast-paced environment;
High level of responsibility and professionalism when working with VIP clients.
What We Offer
Full-time remote role with long-term collaboration (service provider contract).
Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
Flexible working hours.
High autonomy in launching marketing campaigns and technical setups.
All necessary tools for comfortable and efficient work.
Corporate training.
A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-NK1
Location: London, United Kingdom; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Manila, Philippines; Seattle, United States; Tbilisi, Georgia; Singapore; Athens, Greece; Atlanta, United States; Austin, United States; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Birżebbuġa, Malta; Chișinău, Moldova, Republic of; Bogota, Colombia; Dallas, United States; Dakar, Senegal; Darmstadt, Germany; Dublin, Ireland; Dusseldorf, Germany; Grenoble, France; Guadalajara, Mexico; Limassol, Cyprus; Vilnius, Lithuania; Emmen, Switzerland; Kiel, Germany; basel, Switzerland; Zürich, Switzerland; Birmingham, United Kingdom; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Manchester, United Kingdom; Los Angeles, United States; Kirkland, United States; Kansas City, United States; Newark, United States; New York, United States; Minneapolis–Saint Paul, United States; Milwaukee, United States; Miami, United States; San Jose, United States; San Francisco, United States; Sacramento, United States; Redmond, United States; Aberdeen, United Kingdom; Sharjah, United Arab Emirates; St. Louis, United States; Tampa, United States; Vacaville, United States; Richmond, United States; Wales, United Kingdom
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Legal Practitioner
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Co-deliver a 3-hour live online workshop on the practical use of AI in legal practice alongside an AI instructor.
Lead a session on professional legal responsibilities, including confidentiality, attorney-client privilege, data protection, and professional conductwhen using AI tools.
Demonstrate how AI tools can support legal research, document drafting, and document review.
Co-facilitate a hands-on workshop where participants identify AI-generated errors, fabricated legal citations, and missing contractual clauses.
Guide participants through verifying AI-generated legal content against reliable sources.
Collaborate with the AI instructor to develop and demonstrate a practical AI-powered legal workflow.
Review training materials, including AI prompts, verification checklists, and reference guides.
Share real-world examples of using AI tools in everyday legal practice.
Engage with participants, answer questions, and provide practical guidance on responsible AI use.
Participate in approximately one day of preparation and a short post-training debrief.
Licensed attorney in good standing in at least one US state.
5+ years of professional legal practice experience.
Daily hands-on experience using AI tools for legal research, drafting, document review, or related legal workflows.
Strong understanding of confidentiality, attorney-client privilege, data protection, and professional conduct requirements when using AI and cloud-based tools.
Ability to identify and verify AI-generated legal information, including fabricated citations and inaccurate content.
Practical understanding of AI capabilities, limitations, and risks in legal practice.
Excellent spoken English and strong presentation and communication skills.
Confidence delivering interactive online sessions to senior legal professionals.
Ability to explain legal and technical concepts clearly to audiences with different levels of AI knowledge.
Availability for approximately one preparation day and a 3-hour online workshop, scheduled around UAE morning hours.
Ability to provide a professional biography and headshot for the client proposal.
Arabic Speaker
Nice to Have
Previous experience as in-house legal counsel at a technology or AI company.
Experience with legal operations, workflow automation, or process improvement.
Previous delivery of Continuing Legal Education (CLE), webinars, workshops, or professional legal training.
Published articles or research on AI applications in legal practice.
Familiarity with UAE/GCC legal systems and professional practice.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll own the products that help loveholidays grow direct relationships with hotels. By making it easier for partners to join us, manage their supply and improve their performance, you’ll help hotels achieve their commercial goals while giving our customers greater choice and value.
Our ambition is to build an industry-leading operating system for our suppliers: bringing together onboarding, day-to-day management and the insights partners need to make better commercial decisions. You’ll help turn that ambition into a clear product direction. Your initial focus will be simplifying hotel onboarding and improving how effectively we turn direct hotel supply into bookings.
You’ll be part of the Direct Hotels team, reporting to the Head of Product for Supply Platform. Working closely with Engineering, Design, Commercial, Operations and Analytics to build capabilities for hotel partners that support our broader supply strategy. The team sits within Platform, which provides shared technology and tools to help teams across loveholidays deliver the outcomes that drive value for our suppliers and experiences that delight our customers.
Your day-to-day:
- Own the product direction and roadmap. Translate the Direct Hotels ambition into prioritised opportunities, clear outcomes and achievable delivery increments. Make informed trade-offs between supplier needs, commercial value and technical investment.
- Understand the people using our products. Work directly with hotel partners, contracting teams and loading operations to uncover problems, test ideas and understand what will drive adoption.
- Improve the journey from onboarding to bookable supply. Simplify how information is collected, checked and maintained, using automation and self-service where they make the experience easier to navigate and more reliable.
- Build towards supplier self-service. Develop capabilities that progressively give hotels more control over their relationship with us, working towards connected management tools and useful commercial insights.
- Take products from discovery through to measurable impact. Work closely with Engineering and Design to prototype, test, deliver and iterate. Explore practical applications of AI, define success measures and use evidence from adoption, supplier feedback and commercial performance to guide what comes next.
Your skillset:
- Product ownership and strategic delivery: A track record of taking complex problems from discovery through to delivery and demonstrating meaningful user and business outcomes. The ability to connect a long-term vision to the next useful improvement, navigate uncertainty and drive delivery.
- Supplier and user understanding: The ability to understand different users’ goals and turn complicated workflows into useful, intuitive products. Experience with B2B, supplier, partner or marketplace products would be particularly valuable.
- Commercial and analytical judgement: Confidence connecting product decisions to growth, margin and operating costs, while considering value for both hotel partners and holidaymakers. Experience defining success measures, investigating performance and using data alongside qualitative research to make decisions.
- Communication and technical fluency: Clear communication and the ability to align commercial, operational and technical colleagues around priorities, decisions and outcomes. Comfortable discussing APIs, integrations, data and platform constraints with Engineering.
- Experimentation and AI curiosity: A practical approach to testing ideas and applying new capabilities, including examples of how you have used or evaluated AI to improve products or ways of working.
Experience in hotel distribution or travel technology would be welcome, but is not essential. We’re also interested in people who have solved comparable supplier, marketplace or operational challenges in other industries.
The interview journey:
- Talent intro, 30 minutes
- First stage with the hiring manager, 45 minutes
- Final stage with key stakeholders, including a platform case to present, 1 hour
- Behavioural and culture conversation with the VP of Product, 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Executive Assistant 3 on Twilio’s Enterprise Technology team.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is seeking a highly proactive and business-minded Executive Assistant to support executives within our Enterprise Technology organization. This role extends well beyond traditional administrative support. The successful candidate will develop a strong understanding of our business, technology strategy, organizational priorities, and key initiatives—using that context to anticipate needs, manage competing demands, and help leaders and their teams operate more effectively.
You will serve as a trusted partner to your executives, proactively managing their time and attention. You will be expected to exercise sound judgment, take ownership, and move work forward even when direction is not fully defined or all information is not yet available.
This role requires someone who is comfortable taking charge, solving problems, and navigating ambiguity. You will build strong relationships with executive leadership, their direct reports, and administrative partners across the organization, serving as a central point of coordination and a reliable source of insight and continuity.
Responsibilities
In this role, you’ll:
Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, and use that knowledge to anticipate needs and inform day-to-day decisions.
Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward without waiting for detailed direction.
Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, protecting time for critical work, and redirecting or delegating meetings when appropriate.
Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring they are prepared with the right context, materials, and desired outcomes.
Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues that arise.
Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination across the organization.
Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones, deliverables, and next steps.
Support key projects and initiatives by gathering information, synthesizing updates, identifying dependencies, and ensuring the right stakeholders remain aligned.
Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content with a high degree of clarity and professionalism.
Manage leadership meeting and operating cadences, including developing agendas, coordinating presenters, preparing materials, capturing decisions and action items, and ensuring effective follow-through.
Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings, including budget management, venue sourcing, agenda development, material preparation, and stakeholder coordination.
Organize and support special events, team activities, and other high-visibility meetings through thoughtful research, participant coordination, and logistics management.
Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights.
Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams.
Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry.
Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity, incomplete information, and changing priorities.
Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities.
Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders.
Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs.
Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives.
Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously.
Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials.
High level of integrity and discretion when handling confidential, sensitive, or business-critical information.
Experience planning and facilitating virtual, in-person, and hybrid leadership meetings, summits, offsites, and team-building events.
Familiarity with contract management, procurement processes, budget tracking, and general business workflows.
Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom.
Demonstrated interest in and experience using AI and automation tools to improve productivity, quality, or efficiency.
Desired
Experience supporting executives or leadership teams within Enterprise Technology, IT, Engineering, Operations, or a similarly complex organization.
Experience preparing for and coordinating business operating cadences such as Quarterly Business Reviews, annual or long-range planning, leadership team meetings, and organizational reviews.
Internal or executive communications experience, including drafting leadership emails, organizational announcements, presentations, and program updates.
Experience supporting c projects or programs and tracking deliverables, dependencies, risks, and decisions.
Bachelor’s degree or diploma in Business, Communications, Operations, or a related field; equivalent practical experience is also valued.
Location
This role will be remote, based in Columbia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Specialist to help protect our marketplace by monitoring suspicious activity, investigating potential fraud, and ensuring timely resolution of fraud-related cases. You'll play a key role in identifying emerging risks, supporting fraud prevention efforts, and improving the processes that keep our platform safe for millions of users.
If you're detail-oriented, analytical, and enjoy investigating complex cases while making a real impact on customer trust and platform security, we'd love to hear from you
RESPONSIBILITIES
- Monitor marketplace transactions and user activity to identify suspicious behavior and potential fraud.
- Review and process daily fraud-related tickets, including account unban requests, held transactions, and Know Your Customer (KYC) verification cases.
- Investigate suspicious transactions and account activity, following established procedures and escalating complex cases when necessary.
- Analyze transaction data and user behavior to identify unusual patterns and potential fraud risks.
- Use existing fraud monitoring tools, dashboards, and alerts to support daily fraud prevention activities.
- Document investigation findings and maintain accurate records of fraud-related cases and decisions.
- Collaborate with Fraud Analysts and other internal teams to resolve cases and improve fraud prevention processes.
- Share observations and suggest improvements to existing fraud detection workflows and procedures.
REQUIREMENTS
- Some experience in fraud prevention, risk operations, customer support, payment operations, or a similar analytical or operational role.
- Strong attention to detail and the ability to identify unusual patterns or inconsistencies.
- Basic analytical skills and confidence working with data, spreadsheets, or reporting tools.
- Good problem-solving skills and the ability to make informed decisions based on available information.
- Ability to follow established procedures, manage daily tasks, and escalate issues when needed.
- A proactive attitude, willingness to learn, and curiosity about fraud prevention and online marketplaces.
- Good communication and teamwork skills, with the ability to collaborate across different teams.
- Good command of English, both written and spoken.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We are looking for a recruiter to partner with our revenue org. You’ll run full-cycle recruiting across high-visibility roles, working with leaders across the GTM org to hire world-class talent.
This isn’t a conventional recruiting role. You’ll work alongside executives to shape role strategy, design a high-touch candidate experience, leverage AI to improve our recruiting operations, and close exceptional talent for a fast-growing commercial team. You know what great looks like in a candidate, whether from building GTM teams at high-growth companies or from consistently exceeding hiring goals. The role centers on high ownership, data-driven decisions, and building pipelines and processes that scale.
RESPONSIBILITIES
- Own full-cycle recruiting for GTM functions, including Sales, Marketing, Customer Success, and Partnerships/BD.
- Partnering with GTM leadership to refine role requirements, set hiring strategy, and identify the signals that raise quality of hire
- Sourcing proactively, well beyond inbound, across healthcare technology, healthcare services, and B2B SaaS
- Designing and managing candidate pipelines with a focus on efficiency, transparency, and a white-glove experience
- Using AI to improve recruiting processes, such as sourcing, outreach, collecting feedback, and pipeline reporting, and sharing what works with the Talent team
- Advising hiring teams with market insights, role benchmarks, and Ashby data, and building the rubrics, scorecards, and debrief practices that keep quality high
- Representing Tennr externally. Every candidate interaction is a chance to show our brand and values.
CANDIDATE QUALIFICATIONS
- 4+ years of recruiting experience, ideally focused on Sales and GTM roles
- 1 to 2+ years of full-cycle recruiting at a high-growth startup, with a strong record closing customer-facing roles
- Ability to manage high-volume, complex searches across multiple priorities without sacrificing quality or urgency
- Strong partnership with hiring leaders: you influence with clarity, data, and operational rigor
- Exceptional communicator who writes compelling role narratives and delivers a high-touch experience to candidates and stakeholders
- Experience with Ashby preferred
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As Director of Growth, you'll own the plan for how Tennr generates pipeline: where we invest, what we stop doing, and how we know it's working. Our buyers run DME suppliers, infusion centers, specialty pharmacies, and other provider organizations. They're operators, not software buyers. They search for specific problems, not product categories, and more of them now ask AI assistants which vendors to consider. We sell several products into each of them, including referral intake, prior auth, AI voice, and patient onboarding, and every new vertical, product, and channel multiplies the ways we could spend the next dollar. Your job is to pick the few that matter most and make sure the team executes on them.
You'll lead Growth Marketing and work closely with Sales, Product, and Finance. You'll set the targets, work backwards from them to operating milestones, and run the cadence that keeps the team accountable to the number. This role suits someone who thinks like a general manager: you'll act as strategist, analyst, systems builder, and partner to Sales in the same week. The scope will grow to cover new problems as Tennr grows.
You'll know you're right for this if you've been the person leadership hands its hardest growth problem, you're as comfortable building the model as running the review, and you want to build a team around this work.
RESPONSIBILITIES
- Goals & Metrics: Own Tennr's marketing-sourced pipeline target and set the channel goals that roll up into it. Break it into its drivers: CPL, CPQL, conversion to opportunity, and pipeline contribution by segment and channel. Own the model that explains what moves each one, and make sure progress is measured the same way every week.
- Roadmap: Diagnose the biggest opportunities and constraints across verticals, products, and channels. Form a clear point of view on where Growth should invest and what it should deprioritize, and defend that call with data.
- Planning: Turn the roadmap into a short list of initiatives with owners, success metrics, budget, and headcount. Run annual and quarterly planning for Growth, allocate budget across channels, including direct programs, and partner with Finance on spend and payback.
- Operating System: Design the cadences, dashboards, and decision forums that surface performance gaps early and turn them into action. Partner with Sales on pipeline reviews, keep conversion signal clean from first touch to closed deal, and make changes in our systems of record yourself rather than filing a ticket.
- Strategic Projects: Lead the high-stakes growth questions as they come up, such as how to enter a new vertical, how to take a new product to market, or how to position against a competitor, and bring the analysis that settles them.
- Direct Programs: Own the programs that put Tennr in front of buyers and customers directly. Decide which ones earn investment, run them against a fixed budget and date, and hold them to the same pipeline standard as every other channel.
- Experimentation: Set the bar for which experiments get run, funded, and scaled across new channels, AI tools, and Clay workflows, and cut the ones that don't earn their spend.
- Team: Lead Growth Marketing across paid, search, AEO, and direct programs. Hire and develop the team as it scales, while staying hands-on in the work yourself.
- Cross-Functional Leadership: Work with Sales on target segments and pipeline, Content Marketing on offers, Brand and Design on creative, Product on launches, and Finance on budget. Create clarity and drive decisions across teams you don't manage directly.
QUALIFICATIONS
- 7+ years of experience, mixing strategy work (management consulting at MBB or similar, investment banking, or private equity) with at least 3 years at a high-growth startup in strategy, business operations, growth, or revenue operations. At least 1 year personally owning a business outcome, such as a P&L, quota, pipeline, or retention number.
- First-principles thinking. You can take an ambiguous problem, identify the outcome that matters, break it into its drivers, and design a practical path forward.
- Quantitative fluency. You build your own models, write your own SQL. and can use imperfect data to find performance gaps, make tradeoffs, and tell whether a strategy is working.
- Operator instincts. You move between setting direction and getting into the details required to make something work, and you keep multiple workstreams moving without losing the important details.
- Program execution. You've delivered high-stakes programs with hard dates, outside partners, and fixed budgets, and you know what has to be true weeks before the day.
- Presence. You can represent Tennr with senior operators and customers, and earn their trust quickly.
- Cross-functional leadership. You create clarity, establish accountability, and drive decisions across teams you don't manage.
- Ownership. You own the outcome, not just the inputs, and you follow up until the work is done. You've rebuilt a playbook from first principles before and want to do it again.
- Clear writing. You can put a recommendation, the reasoning, and the tradeoffs on one page and get a room to a decision.
- Judgment you can show. You can walk us through growth plans you've built, the bets you made, and what happened to pipeline.
- An informed view on AI, backed by real examples of how you've applied it to your own workflows or a team's, and a clear sense of where it helps and where it doesn't.
- Experience managing people, or a track record that shows you're ready to build and lead a team.
A PLUS IF YOU…
- Have healthcare or healthtech experience, especially selling to provider organizations.
- Have worked at a vertical SaaS company that sells to operators rather than software buyers.
- Have built a customer community or advisory board.
- Have taken a new product or a new vertical to market.
- Have built go-to-market workflows in Clay, Salesforce, or similar tools yourself.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: VP, Revenue Operations
Location: Remote US
Compensation Range: $190,000 to $210,000 base plus bonus and equity
What You’ll Do:
Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy.
You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution.
Perfect Imperfection guides how you work. You create enough structure to scale while continuing to learn and improve the model. You Give a $h*t about whether people are genuinely prepared to perform. You bring Candor when ownership or expectations are unclear, build trust by giving more than we take, and demonstrate Warrior Spirit as you lead meaningful organizational change. You are Outcome-Obsessed about building organizational readiness that helps Huntress execute its growth priorities.
Responsibilities:
Set and lead the global Revenue Readiness vision, strategy, operating model, and multi-year roadmap, aligned with Huntress's growth priorities and the capabilities revenue teams need to execute them.
Serve as the senior functional leader for Revenue Readiness, advising GTM executives on organizational preparedness, capability needs, investment priorities, and the risks associated with major business changes.
Own the Revenue Readiness portfolio and make decisions about priorities, sequencing, capacity, and resource allocation based on business impact and the organization's ability to absorb change.
Build the foundational readiness infrastructure for Huntress, including program intake and prioritization, learning governance, delivery standards, reinforcement expectations, content lifecycle management, platform administration, and measurement.
Establish a consistent readiness architecture across new hire onboarding, role-based ramp, frontline manager readiness, major business changes, and ongoing development.
Create a scalable process for translating identified business needs, performance gaps, product launches, system changes, and new go-to-market expectations into structured readiness programs.
Partner with Sales Ops Business Partners to understand prioritized business needs and define the capabilities, behaviors, and measures of preparedness required to address them.
Establish clear ownership across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other subject matter experts. Revenue Readiness owns program architecture and operationalization, domain experts own subject matter accuracy, and Sales Leaders own coaching, reinforcement, and team execution.
Lead the planning and orchestration of company-level readiness initiatives, aligning senior stakeholders on objectives, ownership, timing, reinforcement, and measures of success.
Set direction and accountability for the operational health of the learning ecosystem, including the LMS, learning calendars, program records, learner communications, reporting, and content standards.
Develop scalable readiness programs for Huntress selling practices and workflows, including MEDDPICC, Digital Sales Rooms, Mutual Action Plans, and AI-supported ways of working.
Define how Huntress measures readiness across participation, preparedness, competency, adoption, and behavior change. Use those insights to improve programs and guide future investment while maintaining Sales Leader accountability for business performance.
Build, lead, and develop the Revenue Readiness team. Establish the organizational structure, capabilities, role clarity, operating rhythms, and performance expectations needed to support a growing global revenue organization.
Represent Revenue Readiness in senior GTM planning and decision-making, ensuring major initiatives account for the time, support, and reinforcement teams need to adopt change successfully.
What You Bring To The Team:
You have 10+ years of experience across revenue readiness, sales enablement, learning operations, sales effectiveness, or related go-to-market functions, including 5+ years leading teams or major functional programs.
You have led a revenue readiness, enablement, or sales effectiveness function in a scaling B2B SaaS organization and have built or significantly evolved its strategy, team, infrastructure, and operating model.
You have influenced senior executives, shaped cross-functional priorities, and made investment and resource tradeoffs across a portfolio of competing business needs.
You understand how to build organizational readiness and assess whether teams are prepared to execute, reinforce new expectations, and sustain change.
You have designed scalable systems for program intake, prioritization, learning operations, onboarding, reinforcement, content governance, and readiness measurement.
You are an effective cross-functional operator who can bring together business leaders, operational partners, systems teams, and subject matter experts while maintaining clear ownership.
You can establish clear roles and decision rights across Revenue Readiness, Sales Ops Business Partners, Sales Leaders, Product Marketing, GTM Systems, Technical Sales, and other contributors.
You understand B2B SaaS selling across multiple roles, segments, motions, and levels of complexity, including the critical role frontline managers play in coaching, reinforcement, inspection, and accountability.
You can lead a team and senior stakeholders through meaningful organizational change, creating clarity, building alignment, and establishing the priorities, governance, and operating practices needed for a scalable Revenue Readiness function.
You use data and judgment to evaluate preparedness, identify readiness risks, improve programs, and communicate investment tradeoffs to senior leaders.
You can orchestrate multi-step AI workflows and reusable systems that improve analysis, program development, learning operations, prioritization, and decision quality while applying sound judgment to the outputs.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
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ГибридseniorГеография найма не уточнена
УдалённоseniorRemote, USA
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УдалённоheadBarcelona, Spain; Madrid, Spain; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоheadComo, Italy; Milano, Italy; Rome, Italy; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Toronto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
УдалённоLondon, United Kingdom; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Manila, Philippines; Seattle, United States; Tbilisi, Georgia; Singapore; Athens, Greece; Atlanta, United States; Austin, United States; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Birżebbuġa, Malta; Chișinău, Moldova, Republic of; Bogota, Colombia; Dallas, United States; Dakar, Senegal; Darmstadt, Germany; Dublin, Ireland; Dusseldorf, Germany; Grenoble, France; Guadalajara, Mexico; Limassol, Cyprus; Vilnius, Lithuania; Emmen, Switzerland; Kiel, Germany; basel, Switzerland; Zürich, Switzerland; Birmingham, United Kingdom; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Manchester, United Kingdom; Los Angeles, United States; Kirkland, United States; Kansas City, United States; Newark, United States; New York, United States; Minneapolis–Saint Paul, United States; Milwaukee, United States; Miami, United States; San Jose, United States; San Francisco, United States; Sacramento, United States; Redmond, United States; Aberdeen, United Kingdom; Sharjah, United Arab Emirates; St. Louis, United States; Tampa, United States; Vacaville, United States; Richmond, United States; Wales, United Kingdom