Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from
Singapore
.
Your responsibilities will include:
Own the production journey
• Lead the transition from PoC to production
• Ensure customer workloads are deployed, stable, and scalable
• Drive time-to-production and time-to-value
Ensure technical success in production
• Understand customer architectures and use cases
• Monitor and improve:
o performance (latency, throughput)
o cost efficiency
o reliability
• Identify and resolve bottlenecks proactively
Act as a trusted technical partner
• Work directly with customer engineering teams
• Provide guidance on best practices and optimisation
• Translate technical challenges into actionable solutions
Manage risks and incidents
• Act as a primary technical contact for production issues
• Coordinate with internal teams to resolve incidents
• Communicate clearly during high-pressure situations
Drive continuous improvement
• Identify opportunities to optimise and expand usage
• Provide structured feedback to Product and Infrastructure teams
• Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.)
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from
Europe
.
Your responsibilities will include:
Own the production journey
Lead the transition from PoC to production
Ensure customer workloads are deployed, stable, and scalable
Drive time-to-production and time-to-value
Ensure technical success in production
Understand customer architectures and use cases
Monitor and improve:
- performance (latency, throughput)
- cost efficiency
- reliability
Identify and resolve bottlenecks proactively
Act as a trusted technical partner
Work directly with customer engineering teams
Provide guidance on best practices and optimisation
Translate technical challenges into actionable solutions
Manage risks and incidents
Act as a primary technical contact for production issues
Coordinate with internal teams to resolve incidents
Communicate clearly during high-pressure situations
Drive continuous improvement
Identify opportunities to optimise and expand usage
Provide structured feedback to Product and Infrastructure teams
Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.) is a strong plus
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for someone to join our team in Lead Generation Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision.
As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment.
In this role, you will be responsible for:
- E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption.
- Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness.
- Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting.
- Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area.
- Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement.
- Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance.
Who you are
We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:
- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.
What you bring
- 4+ years of Revenue Operations at high-growth technology companies
- Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution.
- Can break complex problems into smaller, actionable solution steps
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Highly adaptable, with a proactive approach to problem-solving and process improvement.
- Strong coachability and willingness to learn and adapt to new challenges.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Product Support & Operations Specialist
at Via, you’ll be at the core of how our partners experience our technology. When cities and operators run into issues with the platform that powers their transit networks, you're who they turn to.
This role blends partner-facing work with deep technical problem-solving. You'll bridge the gap between partners' day-to-day realities and Via's Product and Engineering teams. It's a great opportunity for early-career professionals to build deep technical expertise, gain cross-functional exposure, and make a real impact from day one. You'll build a strong foundation that makes this an ideal starting point for many directions at Via.
About the Role:
Get up to speed quickly through hands-on training and mentorship, becoming a true expert on Via's platform, tools, and industry context.
Dive into technical issues, troubleshoot, and solve problems fast, giving partners the clarity they need to keep their networks running.
Build close relationships with partners, understanding their day to day and pain points so you can advise them in ways that consistently improve deployment outcomes.
Work cross-functionally with Product, Engineering, Operations, and Partner Success to tackle challenges that span multiple functions.
Spot product and process improvements, acting as the bridge between partners and technical teams to shape prioritization and scalability decisions.
About You:
1-2 years of work experience, including internships; we welcome recent graduates eager to grow in a fast-paced, mission-driven environment.
Curious and eager: You love digging into how things work.
Keen to build a career in tech, with an open mind about where you'll want to focus.
Meticulous and analytical, with a strong process orientation and the ability to manage multiple priorities simultaneously.
An entrepreneurial problem-solver who doesn't accept the status quo and is always looking for smarter solutions.
A natural communicator who instinctively finds the right tone in every situation.
While not required, fluency in an additional language (Spanish, German, Arabic, French, Italian, Dutch, or Japanese) is a plus.
We don't expect you to check every box. If you're excited about our mission, learn quickly, take ownership, and enjoy working collaboratively, we'd love to hear from you!
What We Offer:
Base Salary Range: $65,000-$75,000 per year and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sony Interactive Entertainment
Security Architecture | Cloud | AI Security | Enterprise Platforms
We are seeking a Staff Security Architect to help shape and secure the next generation of enterprise, cloud, platform, and AI-enabled technology. This role combines deep security architecture expertise with strong engineering judgment and the ability to influence technical direction across complex, global environments. The successful candidate will partner with engineering, infrastructure, product, and security teams to identify systemic risk, develop scalable security patterns, and guide secure adoption of emerging technologies, including generative AI and agentic systems.
Key Responsibilities
Design, review, and approve security architecture for enterprise, cloud, SaaS, platform, and application environments, balancing business objectives, engineering constraints, and risk.
Lead cloud security architecture across AWS, Google Cloud, and hybrid environments, including identity, network security, data protection, logging and monitoring, key management, workload isolation, security posture management, and the effective use of native and third-party cloud security controls.
Define and review security architecture for SaaS and PaaS platforms, including identity federation, privileged access, tenant configuration, data protection, API and integration security, logging, third-party risk, and secure adoption of enterprise SaaS services.
Drive security throughout the software delivery lifecycle, including source control, CI/CD pipelines, build systems, artifact repositories, infrastructure as code, secrets management, code and artifact signing, software provenance, deployment automation, and security controls for developer platforms.
Lead security architecture for AI-enabled systems, including generative AI, large language models, retrieval-augmented generation, AI agents, model-serving platforms, and AI-assisted developer workflows.
Design mitigations for risks such as prompt injection, insecure tool use, excessive agency, sensitive-data disclosure, model or supply-chain compromise, unsafe output handling, and abuse of AI services.
Define security requirements for AI data, models, prompts, embeddings, vector stores, APIs, tools, and agent identities, including least-privilege access, secrets management, encryption, isolation, provenance, logging, monitoring, and lifecycle controls.
Architect and improve identity, authentication, authorization, network security, key management, cryptography, application security, and production security controls across complex environments.
Identify security design gaps in existing and proposed systems; translate findings into practical architecture improvements, reference patterns, hardening standards, preventative controls, and responsible automation that improves repeatability and operational effectiveness.
Provide technical leadership across multi-disciplinary teams, clearly articulating risks, tradeoffs, and recommended solutions to engineering leaders, business stakeholders, and audiences without a security background.
Required Qualifications
15+ years of relevant experience in security architecture, security engineering, product security, cloud security, infrastructure security, or related disciplines, with demonstrated leadership at senior or staff level.
Deep knowledge of security architecture principles across cloud, application, network, identity, platform, infrastructure, and enterprise environments.
Hands-on experience designing or securing cloud-based and containerized environments, including major cloud platforms such as AWS or Google Cloud.
Strong understanding of modern identity and access management, PKI, OAuth/OIDC, SAML, TLS, VPNs, secrets management, key management systems, cloud KMS, and HSMs.
Expertise in network and application security controls such as WAFs, NGFWs, segmentation, DMZ design, DDoS mitigation, load balancing, proxies, intrusion detection/prevention, and host-based controls.
Experience with secure software development, threat modeling, CI/CD and developer platforms, application security, and engineering mitigations across the software lifecycle.
Working knowledge of AI/ML security concepts and the ability to evaluate security risks in generative AI, LLM, and agentic system architectures, including data flows, trust boundaries, model access, and tool integrations.
Strong critical thinking, risk prioritization, communication, and influence skills, with the ability to lead through ambiguity and work effectively across global, cross-functional teams.
Bachelor's degree in Computer Science, Mathematics, Engineering, Information Security, or equivalent practical experience.
Preferred Qualifications
Experience securing AI/ML platforms, generative AI applications, model gateways, RAG architectures, vector databases, or agentic workflows in production environments.
Experience with AI security evaluation, red teaming, adversarial testing, model abuse testing, or control validation for AI-enabled systems.
Experience securing large-scale Linux, distributed, multi-tenant, or high-availability production environments.
Development or automation experience in Python, C++, Java, or similar languages.
Recognized technical leadership through patents, publications, open-source contributions, conference participation, teaching, or security community involvement.
Penetration testing, adversarial security, or attacker-minded design experience.
Master's degree or Ph.D. in Computer Science, Mathematics, Engineering, Information Security, or a related field.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the role:
As a Senior Software Developer at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally.
In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Orchestration technologies as well as Generative AI and Computer Vision technologies.
You will be expected to work closely and collaboratively with Product, DevOps, DataScientist, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com.
What you will be doing:
• Drive the design and development of innovative, complex and scalable applications for real-world identity verification challenges in a wider microservices using industry best practices.
• Take full ownership of new and existing features and service, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment.
• Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives.
• Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization.
• Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
• Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
• Build, own and operate your systems to the highest levels of resilience and service.
• Mentor junior team members and assist in their technical development
What are we looking for:
• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Over 5 years of experience as a Software Engineer working with complex, large-scale, and diversified applications and tech stacks.
• Proficiency in C# .NET or Python, with a strong understanding of software development principles in either a backend or full stack environment.
• Great communication skills and ability to interact effectively with a wide range of stakeholders
• Experience working in agile environments and delivering high-quality code within tight deadlines
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
• Payments or financial knowledge is a plus, but not a necessity
Bonus Points:
• Experience with Cloud and Infrastructure technologies like AWS, GCP, Azure, Kubernetes, prometheus...
• Experience with Databases like Postgresql, Mongo, Redis, ...
• Direct experience solving real-world business problems through innovative, data-driven approaches.
• Any experience in other programming languages not mentioned above.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a Middle QA Engineer who is meticulous, technically sharp, and forward-thinking to join our engineering team. You thrive in fast-paced, agile environments and are passionate about ensuring quality at every stage of the development lifecycle. You are not only confident in manual testing but also eager to integrate AI driven testing tools and workflows to elevate productivity, test coverage, and defect detection.
You bring deep expertise in exploratory and structured testing, contribute to team best practices, and are proactive in monitoring production behavior and user experiences. You stay curious about emerging tools and technologies, especially AI, and know how to leverage them effectively without losing sight of the fundamentals.
If you’re excited to improve test processes, advocate for quality across teams, and drive innovation in QA through automation and AI, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own and lead manual testing of complex features across multiple environments
Drive exploratory and regression testing using structured documentation and product knowledge
Identify, log, and track reproducible issues with precision using bug tracking tools (e.g. Jira)
Analyze production logs and real-user behavior to proactively identify quality gaps
Create and maintain detailed test cases, checklists, and QA documentation
Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage
Evaluate and integrate AI-powered tools (e.g. test generation, log analysis, visual regression) into QA workflows
Set up and manage test environments, staging pipelines, and job configurations
Conduct load/stress testing and performance investigations
Act as a quality advocate across sprint planning, reviews, and release cycles
Mentor junior QA engineers and promote a culture of proactive quality ownership
Qualifications & Skills
Proven experience in software QA or testing roles, including ownership of end-to-end quality
Degree in Computer Science, Information Technology, or related field
Strong understanding of manual testing methodologies and defect life cycle
Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git)
Practical experience using Postman and similar tools for API validation
Hands-on experience with CI/CD pipelines and deployment readiness processes
Proficiency with browser developer tools and basic terminal/command-line usage
Strong verbal and written English communication skills
Familiarity with AI-powered testing tools (e.g., test case generation, smart test prioritization, AI log analysis)
Good to Have
Experience with Playwright, Cypress, or Selenium for automated test development
Understanding of backend technologies, APIs, and familiarity with PHP or related languages
Experience working in Linux environments and using Bash scripting
Hands-on with AI platforms (e.g., ChatGPT, Testim, Mabl, or AI-based bug triaging tools) in a QA context
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic's models grow more capable, so does the interest of people who want to attack or misuse them. The Detection and Response (D&R) team spots those threats and responds to incidents across every layer of Anthropic's technology stack.
The team is early-stage, so you'll help build our detection and response capabilities from the ground up and work closely with our security and research teams.
Key responsibilities
Lead incident response across a range of domains, from external attacks to insider threats, spanning all layers of Anthropic's technology stack
Build and deploy tooling, including tools that use large language models, to improve how we detect and respond to threats
Create and tune detections, playbooks, and workflows to catch and respond to incidents quickly
Review incident response metrics and procedures, and drive improvements
Work across security and engineering teams
Take part in an on-call rotation
Minimum qualifications
Experience handling security incidents and investigating anomalies as part of a team
Working knowledge of EDR, SIEM, SOAR, or similar security tooling
A solid understanding of cloud environments and operations
Experience working with engineering teams in a SaaS environment
Proficiency with a scripting language such as Python and query languages such as SQL
Strong communication and collaboration skills
Able to lead projects with little guidance
Able to pick up new languages and technologies quickly
Preferred qualifications
7+ years of software engineering experience, or 7+ years of detection engineering, incident response, or threat hunting experience
Security operations or investigations involving large-scale Kubernetes environments
Experience analyzing attack behavior and prototyping high-quality detections
Experience with threat intelligence, malware analysis, infrastructure as code, or forensics
Experience contributing to a high-growth startup environment
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; United Kingdom
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The ElevenLabs Impact Program exists to democratize access to our technology and make AI work for all people, supporting for-good use cases across healthcare, education, and culture. Today, our work includes providing free and discounted access to nonprofits, partnering with university professors to bring voice AI into the classroom and the research lab, and working to restore the voices of one million people living with permanent voice loss through our 1 Million Voices initiative (learn more at elevenlabs.io/impact http://elevenlabs.io/impact). We're looking for a Producer to own the external storytelling and event presence for Impact, a role that coordinates PR, agency management, social launches, documentary-style case studies, and event production. This is a hands-on, in-house role: you're the person who makes sure every launch, film, and activation meets (or, ideally raises) the bar of the rest of the company's output, working closely with our internal Design, Comms, and Events teams, and, when applicable, with the external agencies and production teams supporting PR, film, and creative execution. Much of Impact’s work is made with people who live with a disability, or are members of vulnerable communities. You will ensure their views carry equal weight and their input helps shape every project, from first conversation to final cut. As Impact's first dedicated producer, you'll build the production and launch engine for a team whose external footprint is scaling fast; this quarter alone includes more than five events, six documentaries in production, two live ElevenLabs Summit sessions, a partner launch every month, and several more case studies in flight.
WHAT YOU'LL DO
- Coordinate production of Impact's documentary case studies: travel and work onsite for filming when needed, work closely with external production and direction teams, bringing opinions on story and craft, and partner with our Design team to make sure every film meets ElevenLabs' bar and brand guidelines.
- Work alongside subjects of our case studies, many of whom live with a disability, as equals and ensure that the production team does the same. You will build in consent, access needs, and editorial input at every stage to ensure alignment in how the story is told, cut, and shared.
- Plan and execute Impact's conferences and activations alongside the Events team, turning each one into an in-person moment that drives real ROI and leaves a lasting impression, with Impact's own storytelling angle built in.
- Support Comms in telling Impact's story through PR, coordinating with Comms and, when applicable, a PR agency to keep press windows and partner announcements on track, and helping make sure Impact's international stories get told well as the program expands globally.
- Partner with Design to keep all video and static collateral on-brand, advocating for a high creative standard and Impact’s lens.
- Carry a consistent visual and narrative thread across launches, blog content, and ElevenLabs Summit presentations.
- Draft copy for social and blog content, collaborating with Comms to land a final draft, and with Design on all launch-related visual assets.
- Manage multiple concurrent launches, shoots, and events at once.
REQUIREMENTS
- A great project manager with a sharp creative eye, someone who runs cross-functional logistics flawlessly, has real taste, and will push the team to hit it.
- Proven practical experience working with vulnerable communities, especially people living with a disability, and ensuring they are provided the time, space and accommodation to be equal partners in high-pressure productions, on tight timelines, and in public.
- Organized and detail-oriented, with a track record of juggling several production timelines at once.
- Creative or production background (agency, marketing, in-house brand/content team, documentary or branded content) comfortable being on set and in the room with Design, not just commissioning the work.
- Strong writing and visual taste; can tell when something is on-brand and polish-worthy.
- 2-5 years of experience in production, events, or brand marketing.
- Comfortable traveling for shoots and events.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're seeking a Manager, Enterprise Application Engineering to build and lead the engineering team behind Harvey's internal business systems. You'll manage a group of Enterprise Application Engineers and AI Enablement Engineers who build the applications, integrations, and agents that Harvey's business teams run on — and you'll stay hands-on in the code and architecture yourself. This is Harvey's first Business Technology leadership role in Dublin, so you'll also anchor the EMEA engineering bench for BizTech as the company scales internationally.
You'll inherit a small nucleus and hire out from there, which means your first year is as much about recruiting, defining the team's charter, and setting the engineering bar as it is about shipping. The ideal candidate is a working manager: someone who has built internal applications and integrations at a fast-moving company, has led a small engineering team, and is genuinely excited about applying AI agents to internal business problems rather than just talking about it. Harvey builds AI for legal professionals - the internal bar has to match the external one.
At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you.
WHAT YOU'LL DO
- Build and lead the team. Hire, onboard, and develop a Dublin-based team of Enterprise Application Engineers and AI Enablement Engineers. Own the interview loop, ramp plans, and performance for the function.
- Stay hands-on. Spend a meaningful share of your time in the work - designing systems, reviewing code, writing integrations, unblocking your engineers on production issues. You set the technical bar by demonstrating it.
- Own the internal application layer. Take responsibility for the custom applications, services, and automations that sit on top of and between Harvey's core platforms (Salesforce, Workday, NetSuite, Okta, Marketo, Zendesk, Google Workspace, Slack, Zip, Linear, Notion), including their reliability, security posture, and lifecycle.
- Drive AI enablement into the business. Lead the team that puts agents, MCP servers, and internal AI tooling into the hands of Harvey’s teams - building the connective plumbing to internal systems, the evaluation and guardrail practices that make it safe, and the enablement that makes it stick.
- Partner with business and systems owners. Work directly with teams across Finance, People, GTM, Marketing, Customer Experience, Legal, and Workplace leaders to turn ambiguous business problems into scoped, sequenced engineering work - and to say no clearly when something shouldn't be built.
- Establish engineering standards. Define how this team writes, tests, deploys, documents, and monitors what it builds. Introduce the practices that scale a growing team without adding process for its own sake.
- Anchor BizTech in EMEA. Provide senior BizTech presence in Dublin for a growing international office and region, and hold enough overlap with US stakeholders to stay tightly coupled to the wider org.
- Make build-vs-buy calls. Assess when a business need is better solved by configuration, a vendor, an integration, or custom code - and make that call with cost, security, and long-term maintenance in view.
WHAT YOU HAVE
- Minimum 2 years of engineering management experience, and 7+ years of hands-on enterprise application, integration, or internal platform engineering.
- Hands-on engineering depth in a modern language (Python, TypeScript, Go, or similar) and real experience designing and operating API-based integrations between business systems.
- Working knowledge of the enterprise SaaS landscape - CRM, HRIS, ERP, IdP, Marketing automation, and support / CX platforms (Salesforce, Workday, NetSuite, Okta, Marketo/Braze, Zendesk, or comparable) - and how business processes like Lead-to-Cash, Hire-to-Retire, and the post-sale support lifecycle actually flow across them.
- Demonstrated experience applying LLMs or AI agents to real production problems, with a clear point of view on evaluation, guardrails, and where the technology does and doesn't hold up.
- Track record of hiring and developing engineers, and of raising the technical bar on a team you inherited or built.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
Bonus Points:
- Experience standing up a Business Technology, internal tools, or enterprise engineering function in a new office or region.
- Background at a high-growth B2B SaaS company scaling through 2,000+ employees.
- Hands-on work with MCP, agent orchestration frameworks, or LLM gateway and evaluation tooling.
- Fluency with agentic coding tools (Claude Code, Cursor, Codex) as a daily working practice.
- Experience with enterprise iPaaS platforms (e.g., Workato) and event-driven integration patterns.
- Exposure to legal, professional services, or another regulated industry.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About Tavily
Tavily provides the search and retrieval infrastructure powering AI applications and agents. Backed by Nebius, we're helping enterprises and developers connect AI systems to trusted, real-time information.
The role
Tavily is building the search infrastructure for the agentic AI era. As AI agents move into production, reliable access to real-time information is becoming critical infrastructure.
We are looking for a
Head of Strategic Partnerships
to build the ecosystem that accelerates Tavily's growth through strategic technology, OEM, distribution, and go-to-market partnerships.
You’re welcome to work remotely
from the
United States.
Your responsibilities will include:
Define and execute Tavily's strategic partnership strategy
Identify, develop, and close high-value partnerships across AI labs, model providers, cloud platforms, infrastructure companies, and enterprise technology providers
Build OEM, embedded, distribution, and co-selling partnerships that drive ARR and adoption
Develop executive-level relationships with key strategic accounts and partners
Work cross-functionally with Sales, Product, Engineering, and Marketing to turn partnerships into measurable business outcomes
Build the processes, strategy, and operating model to scale Tavily's partnerships function
We expect you to have:
5+ years in strategic partnerships, business development, enterprise sales, or related leadership roles
Proven track record of building and closing complex technology partnerships
Strong network across AI, cloud, SaaS, or developer infrastructure
Executive presence with exceptional relationship-building and negotiation skills
Commercially driven with a demonstrated ability to turn partnerships into revenue
Entrepreneurial, highly strategic, and comfortable operating in a fast-moving environment
What success looks like:
Success means building a strategic ecosystem that materially increases
Tavily's ARR, distribution, product adoption, and market position.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-VC1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$300,000
—
$377,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States; San Francisco; Canada; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We're looking for a design engineer to help build and maintain Waypoint, our design system, across both the Figma library and the production codebase. This is not a "designer who codes a little" or an "engineer who dabbles in Figma" role. You should be genuinely fluent on both sides, comfortable defining a component's behavior and states in Figma one hour and shipping the same component to npm the next.
You'll take direct ownership of the Figma side of our library (structure, variants, tokens, documentation) while also contributing to the core Waypoint system: our component packages, our token pipeline, and the tooling that keeps design and code in sync. If the idea of being the single point of continuity between a Figma frame and a production component sounds exciting rather than exhausting, this is your role.
We're also thinking beyond the system we have today. Waypoint isn't just meant to serve designers and engineers, it's meant to become something a model can read, reason about, and build with directly. We want someone who can help us get there: grounded enough to do the unglamorous work of making today's system solid, and forward looking enough to help define what an intelligent design system looks like next.
WHY THIS ROLE
Waypoint is still early enough that the decisions you make now will shape how the system scales. You'll have real ownership, not just a queue of component tickets, and you'll be working alongside a team that treats design and engineering as one discipline rather than two departments that hand work back and forth. And you'll be helping define what a design system becomes when it has to serve a third audience: the models that will increasingly build with it.
RESPONSIBILITIES
- Own and evolve the Figma library for Waypoint: component structure, variants, properties, and documentation, so it stays a reliable source of truth for design teams.
- Build and maintain core Waypoint components, contributing directly to our component packages alongside the design engineering team.
- Work across our token pipeline, keeping design tokens in Figma and their code representations (CSS custom properties, Tailwind config) tightly synced.
- Partner with product designers to translate new patterns into system components, and with product engineers to make sure those components are easy to adopt correctly.
- Help define and refine the workflows and tooling that connect Figma and code (sync scripts, plugins, documentation sites) rather than relying on manual handoff.
- Write clear documentation and usage guidance so the system scales without you being the bottleneck.
- Weigh in on system architecture decisions: when to add a new component versus extend an existing one, how to version and package changes, how to keep the system consistent as it grows.
- Help shape how Waypoint evolves to serve a third consumer beyond designers and engineers: the model itself. That means thinking about how components, tokens, and patterns get structured so they're legible to AI systems, not just to humans.
QUALIFICATIONS
- 6+ years of combined design and/or engineering experience, with real depth in both. We care less about your job titles and more about whether you can move fluidly between Figma and code without losing fidelity in either direction.
- Strong command of Figma at a systems level: component architecture, variants, auto layout, variables and tokens, and library management, not just using components someone else built.
- Solid front end engineering skills, ideally TypeScript and React, with the ability to build accessible, well tested, production quality components.
- Experience working with or building design tokens and understanding how they flow from design tool to codebase.
- A systems mindset. You think in terms of reusable, composable patterns rather than one off solutions, and you can explain the tradeoffs of a system level decision to both designers and engineers.
- Strong communication skills. You'll be the connective tissue between design and engineering, so you need to be able to advocate for system decisions to both audiences.
- Comfort with ambiguity. Design systems work means constantly balancing consistency against the need to move fast and support new product surfaces.
- A genuine interest in where design systems are headed, not just where they are. You should be able to hold the practical reality of today's system alongside a point of view on what it means to build for a future where AI is a first class consumer of your system, not just an afterthought.
NICE-TO-HAVES
- Experience building or contributing to design-to-code sync tooling (Figma plugins, token pipelines, MCP-based workflows, or similar).
- Familiarity with accessibility standards (WCAG) and how to bake them into components rather than bolt them on.
- Experience packaging and versioning component libraries for multiple consuming teams (npm scoped packages, semver, changelogs).
- Exposure to multi-platform design systems work (iOS/SwiftUI, Android/Jetpack Compose, or token build tools like Style Dictionary).
- Experience in an AI native product environment or genuine interest in how AI changes the way design systems get built and used.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote, Global
ABOUT THE ROLE
As a Cloud Platform Engineer at Supabase, you’ll join Cloud Engineering, part of Engineering Operations, and shape the foundations that let engineering teams build, ship, and operate infrastructure safely and independently across AWS and GCP.
This is a role spanning cloud governance, platform engineering, and hands-on operations. You’ll work across AWS and GCP account structure, identity and access management, Infrastructure as Code (IaC), reusable platform primitives, security boundaries, and self-service workflows for engineers.
You’ll be joining at a point where many of these foundations are being actively defined or reworked. We’re looking for someone who can take ambiguous, messy, business-critical infrastructure problems and turn them into pragmatic systems, tools, standards, and written guidance that scale with the company and empower teams to go faster.
WHAT YOU’LL BE RESPONSIBLE FOR
- Designing and implementing cloud governance across AWS and GCP, including identity, account organization, access controls, and guardrails.
- Building reusable infrastructure and building blocks using Infrastructure as Code (IaC), enabling teams to provision and manage infrastructure safely and consistently.
- Creating self-service capabilities that reduce organizational friction and let engineers move more quickly within sensible boundaries.
- Owning resource governance and visibility: management tagging, a trustworthy inventory of what exists and who owns it, and consistent cross-account billing data.
- Developing reusable security primitives, including secrets storage, KMS, certificate management, token vending, direct service-to-service authentication, mTLS, and related platform services.
- Owning cloud-level network and operational primitives: IP address management, DNS, and health signals such as service-limit and quota alerting.
- Combining software engineering with hands-on operations and total ownership: building, deploying, monitoring, troubleshooting, and improving what you own.
- Establishing and sharing cloud engineering best practices through documentation, internal tooling, examples, and enablement.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of experience in cloud governance, platform engineering, and/or operations, have operated production systems at scale, and carried on-call for them.
- Have previously undertaken a significant migration, e.g. rearchitected an AWS account topology, introduced IaC for existing infrastructure, centralized identity/SSO, or brought a second cloud under governance.
- Enjoy building internal platform and self-service experiences for other engineers.
- Are genuinely deep in at least one—ideally two—of the three strength areas below (and tell us which is your center of gravity):
- Tooling & ecosystem: You’re intimately familiar with the breadth of AWS services in general, and IAM/SSO in particular. You know their Well-Architected Framework, and when to reach outside. You have working knowledge of GCP. You use IaC routinely and have run it in production, whichever tool. You’ve probably collaborated with auditors on meeting compliance requirements.
- Software engineering: You write real production code (Go, Rust, or a comparable systems language), and can build reliable, maintainable services. You thrive across all stages of the SDLC, set technical direction, know how to de-risk projects, and produce written artifacts such as RFCs.
- Operations: You’ve run production infrastructure yourself: carried the pager, written the alerts and runbooks, used SLOs or similar to decide what to fix first, and made shared systems less risky over time. You like owning systems, simplifying complex infrastructure problems, and turning best practices into reusable building blocks.
- Are comfortable treating infrastructure as software and have relevant experience with IaC and automation.
- Communicate clearly, work with a wide range of stakeholders, and thrive in async, globally distributed teams.
- Are comfortable navigating ambiguity and iterating toward better systems over time.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Задачи:
— Разрабатывать CV/ML-решения для преобразования чертежей в структурированные инженерные данные.
— Работать с OCR, raster/vector geometry, CAD/BIM и пространственными связями.
— Строить пайплайны оценки качества моделей и human-in-the-loop workflows.
— Доводить модели до production, обеспечивать воспроизводимость обучения и deployment.
— Определять технические подходы и принимать самостоятельные ML-решения.
Требования:
— 5+ лет опыта в ML/CV, включая production.
— Опыт работы с геометрией, структурированными данными и сложными документами.
— Сильные навыки оценки качества моделей и технической коммуникации.
— English B2–C1, Russian C1–C2/native.
Будет плюсом: опыт с CAD/BIM, архитектурными чертежами, OCR и raster-to-vector reconstruction.
Предпочтительные часовой пояс: GMT+3–GMT+7.
УдалённоUnited States; San Francisco; Canada; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities