Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Montreal, Canada
Key Responsibilities:
Lead the development and execution of advanced
orbit dynamics and mission analysis tasks for various space missions.
Architect, design, and optimize complex satellite trajectories,
maneuvers (low-thrust, impulsive), and constellation configurations using
STK (including modules like Astrogator, Optimizer, Analysis Workbench) and
custom tools.
Develop, implement, and validate high-fidelity simulation models
and analysis software using Python, MATLAB, and/or C# to support mission
design, performance assessment, and trade studies.
Perform and oversee specialized analyses: advanced coverage,
communications link budgets, conjunction assessment and collision
avoidance strategies, re-entry predictions, orbit determination, and
attitude dynamics interactions.
Define mission requirements related to trajectory and orbital
performance; contribute to system architecture development and trade-offs.
Develop novel analysis techniques and automate complex simulation
workflows.
Provide technical leadership and mentorship to junior engineers
within the team.
Prepare and present detailed technical reports, analysis results,
and recommendations to internal teams, management, and external customers/stakeholders.
Interface with other subsystems (GNC, Systems, Software,
Operations) to ensure mission success.
Required Qualifications:
Master's degree in Aerospace Engineering,
Astronautical Engineering, Physics, Applied Mathematics, or a closely
related field; Or a Bachelor's degree with significant additional relevant
experience (typically 9+ years).
Minimum of seven (7) years of professional, post-graduation
experience directly related to orbit dynamics, astrodynamics, trajectory
optimization, and space mission design and analysis.
Expert-level proficiency with Systems Tool Kit (STK) / Satellite
Tool Kit (STK), including advanced modules (e.g., Astrogator, Optimizer,
Coverage, Comm) and experience with STK automation/scripting (via API,
Connect).
Advanced programming proficiency and demonstrated experience
developing analysis tools, models, or simulations in Python and MATLAB.
In-depth theoretical and practical understanding of advanced
orbital mechanics, perturbation theory, estimation techniques (orbit
determination), and trajectory optimization methods (gradient-based,
evolutionary).
Proven ability to lead technical analyses, conduct complex trade
studies, and solve challenging astrodynamics problems independently.
Excellent analytical, critical thinking, and problem-solving
skills.
Strong written and verbal communication skills in English. French
language is considered favorably.
Complementary
skills/knowledge
:
PhD in Aerospace Engineering or a closely related
field with a focus on astrodynamics or orbital mechanics.
Experience with other simulation environments (GMAT, FreeFlyer,
Orekit) or specialized tools (SPICE).
Experience with C/C++ programming.
Experience in spacecraft Guidance, Navigation, and Control (GNC)
analysis or design.
Experience with multi-body dynamics and large constellations.
Experience with satellite operations, particularly flight dynamics
aspects.
Experience with software development best practices (version
control with Git, testing, documentation, CI/CD).
Record of publications or conference presentations in relevant
fields.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.
Responsibilities
Refine documentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
Analyze customer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
Expand industry knowledge of insurance products through continuous learning and research.
Gather data from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
Evaluate potential solutions and make informed tradeoff decisions.
Implement standard and non-standard customer requirements within at least one platform.
Identify and analyze problems while recommending effective solutions.
Manage day-to-day issues and challenges independently with minimal oversight.
Generate innovative ideas by evaluating client requirements and system functionality.
Resolve less complex client issues directly and engage senior team members when appropriate.
Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
Assess customer needs and business situations independently and in collaboration with others.
Develop clear, concise specifications with an appropriate level of detail.
Qualifications
3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
Knowledge of Life or Annuity products and insurance products is required
Industry Certifications and/or licenses is preferred
Understanding of Agile or Waterfall Software Development Life Cycle
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
We're looking for a Senior Computer Vision Engineer to join our Embodied AI team, focused on 3D scene understanding and semantics. A reconstructed environment is only useful to a robot once it knows what is in it: which surfaces are floor, which objects can be grasped, moved, or opened, where one room ends and another begins. You'll work hand in hand with our Research Scientists to take advances in open-vocabulary perception, 3D semantic labeling, and scene graph construction and turn them into reliable capabilities that embodied AI teams can use in production.
This is an applied research role. You'll live at the boundary between a research prototype and a production pipeline: adapting methods so they hold up on messy customer captures, lifting 2D semantic signals into geometrically consistent 3D, defining what "semantically correct" means for a downstream policy, and feeding what you learn back into the research agenda. You understand that the difficult part is often not the core method, but the messy inputs, edge cases, operational constraints, and downstream requirements surrounding it. You care about quality, cost, latency, and reliability, and you know that a system is only successful when people can depend on it. This is a hands-on engineering role for someone who wants to build, ship, and own outcomes. You'll help shape both the technology and the product, while remaining close to the code and the problems our customers are trying to solve.
What You'll Do
- Productionize 3D Scene Understanding Capabilities - Turn research prototypes in open-vocabulary segmentation, 3D semantic and instance labeling, affordance prediction, and scene graph construction into reliable pipeline components and services that operate across varied customer data and environments.
- Own End-to-End Output Quality - Ensure that reconstructed environments carry labels, instances, and relationships that are consistent, complete, and correct enough for downstream simulation and policy learning, and define what "correct enough" means for each customer workflow.
- Bridge Research and Production - Work day to day with the Embodied AI Research Scientist: pressure-test new methods on real customer data, identify where they break, and bring production and customer constraints back into research planning to prioritize the advances that matter most.
- Make Systems Robust to the Real World - Diagnose failures caused by capture quality, scene complexity, scale, calibration, coordinate conventions, and other assumptions that prototypes often leave implicit.
- Build Evaluation and Quality Infrastructure - Create datasets, regression tests, quality gates, and benchmarking tools that help the team measure whether changes improve the system.
- Improve Performance, Throughput, and Cost - Profile and optimize GPU and distributed workloads, reduce unnecessary reruns, and help establish the economics of running reconstruction at scale.
- Work Across the Product Boundary - Partner with Embodied AI product and engineering teams to understand customer requirements and deliver capabilities that fit real training, evaluation, and deployment workflows. Help evolve the representations, tooling, and operational systems that allow reconstructed environments to move reliably into customer applications.
What You'll Bring
- 5+ years of computer vision experience and a bachelor's degree or equivalent,
- Significant experience building and operating production computer-vision, machine-learning, graphics, or data-processing systems.
- Deep hands-on experience with scene understanding: semantic, instance, or panoptic segmentation; open-vocabulary detection and segmentation; or vision-language models applied to perception.
- Experience taking 2D perception into 3D, such as multi-view label fusion, 3D semantic segmentation, instance tracking across views, or scene graph construction over reconstructed geometry.
- Experience delivering reliable computer-vision or 3D systems used by other teams or customers, including the evaluation that proved they worked..
- Practical command of 3D and spatial data, including geometry, camera models, coordinate frames, calibration, and metric scale.
- Strong Python and PyTorch skills, with the ability to work in C++ or other performance-oriented environments when needed.
- Experience with cloud infrastructure, GPU workloads, distributed processing, or large-scale data pipelines.
Nice to Have
- Hands-on experience with 3D reconstruction, photogrammetry, structure from motion, Gaussian splatting, neural rendering, or meshing.
- Experience with SLAM, visual positioning, localization, or large-scale mapping systems.
- Experience with robotics, simulation, or embodied AI applications, in particular how semantic labels are consumed by a policy or a simulator.
- Built evaluation or benchmarking infrastructure for perception or reconstruction systems.
- Experience optimizing large-scale GPU inference workloads for cost, throughput, or latency.
- A publication record or contributions to widely used open-source perception codebases.
- Advanced degree in computer vision, robotics, machine learning, or a related field.
Competencies
- Relentless bias for action. You make decisions and ship as if the company’s success depends on it, because it does. You set the pace, and drive the people around you to rise to it.
- Intellectually honest. You know there’s just one job that underpins every other in a startup: find the truth. You are relentless in your pursuit of it, including when it challenges your own convictions, and you raise concerns when you see them — even when it's uncomfortable, and especially when it's unpopular.
- Pragmatic. You have no patience for not-invented-here Syndrome and analysis paralysis. You find the fastest path to a working capability without one-way doors that undermine scaling.
- Strong systems instincts. You understand that production quality includes reliability, observability, cost, latency, maintainability, and usability—not just algorithmic accuracy.
- Comfort with ambiguity. You can make progress when the problem, data, and requirements are still evolving.
Compensation & Benefits
Base salary range of $229,500 to $255,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Developer Advocate at GitLab, you'll help technical audiences understand and use our intelligent orchestration platform where teams and their AI agents ship secure software faster. You'll go deep on the product, especially GitLab Duo Agent Platform and our newer capabilities, and continuously discover real-world workflows that teams care about. You'll turn that hands-on knowledge into demos, blog posts, videos, and presentations, and bring what you learn from customers and the developer community back to GitLab.
This role focuses on showing the product in action and building relationships with customers and the community. You'll help cover events and work across U.S. and Canadian time zones.
What you'll do
Deeply understand GitLab's platform, especially our AI agent capabilities, and continuously find productive, real-world use cases worth showing.
Create product content, including videos, blog posts, presentations, and social clips that show key use cases for GitLab in the user interface and terminal.
Produce video content end to end: script, record, and edit product walkthroughs and demos, and collaborate with GitLab's video team on longer or higher-production pieces.
Deliver product demos and participate in analyst briefings.
Engage with customers through webinars, customer meetings, and other conversations.
Participate in the developer community by engaging on the GitLab forum and Discord, following the conversations happening on social platforms, in newsletters, and at events, and making sure GitLab has a voice in the ones that matter.
Answer technical questions that come through the sales team, and partner with support, sales, and product on developer-facing educational content.
Use hands-on product experience to share feedback with product teams and test new features.
Contribute to technical research and analysis of the developer tools landscape.
Travel requirement up to 20% for events and customer meetings.
What you'll bring
Hands-on technical experience. You understand how software gets built, with a focus on everything that happens after code is written, and can talk about it credibly with engineers.
Understanding of artificial intelligence and its use in software development, from coding all the way to production. You have built and operated agentic systems and infrastructure.
The ability to explain technical products clearly. You can demo a product, record a walkthrough, or speak at a conference without it feeling forced.
Fluency in developer social platforms. You know what's interesting to the people we're trying to reach and can participate in the conversation with credibility.
Curiosity and self-direction. You're already finding the next thing worth talking about, following the right people, and noticing opportunities.
Experience engaging with customers, developers, or technical communities.
Ability to work independently and collaborate across sales, engineering, product, and other teams.
About the team
The Developer Advocacy team creates content that shows GitLab in use, engages with customers and the developer community, and brings hands-on product feedback to GitLab teams. The team also contributes technical research and analysis, while partnering with other groups to share its findings.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview
We're looking for a Staff Network Systems Engineer to help drive the transition of our global network infrastructure from manually managed and inconsistent configurations to a standardised, version-controlled and increasingly automated operating model.
This hands-on staff-level individual contributor will establish Infrastructure as Code practices, reusable automation, automated validation and safe delivery pipelines. The role will reduce configuration drift, make changes repeatable and auditable, and help the wider team adopt modern software-engineering practices.
Working across network engineering, security, architecture and platform teams, you'll help frame and influence technical direction, create practical standards and guardrails, and remain actively involved in enterprise network engineering and operational delivery.
What you'll be doing:
Assess the network estate, toolchain and operational workflows; identify sources of configuration variance, manual effort and change risk; and help define a phased modernisation roadmap.
Establish the Infrastructure as Code operating model, including the authoritative source of truth, configuration standards, source control, peer review, testing, release governance and secure handling of credentials.
Build reusable automation using object-oriented or comparable programming languages such as Python and Go (Golang), together with Terraform, Ansible, APIs and configuration-management tooling.
Develop CI/CD pipelines with automated linting, testing, intended-state validation, drift detection, policy checks, approvals, controlled rollout and reliable rollback patterns.
Partner with engineering, architecture and security teams to translate network intent into version-controlled implementations and influence reference architectures, standards, lifecycle plans and service roadmaps.
Lead the safe migration of existing services into the automated model while remaining hands-on during complex delivery, business-as-usual operations, critical changes, troubleshooting and major incidents.
Participate in technical authority and design-review forums, mentor engineers, and ensure automation becomes a sustainable team capability rather than knowledge held by a single specialist.
What we are looking for:
A strong track record of modernising network infrastructure through automation or Infrastructure as Code in a large, complex production environment.
Strong software-engineering skills in object-oriented or comparable programming languages such as Python and Go (Golang), including maintainable code, structured data, API integration, testing, error handling and documentation.
Practical experience with Terraform, Ansible or comparable tooling, including reusable, idempotent automation components and controlled infrastructure delivery.
Strong working knowledge of Git, pull-request workflows, CI/CD pipelines, automated testing, release controls, policy enforcement and secrets management.
Deep enterprise networking knowledge across routing, switching, wireless, resilient design, network access control and secure remote connectivity, together with advanced Juniper Mist, EX Series and Junos experience or equivalent platform expertise.
Expert troubleshooting and engineering judgement, with experience supporting operational delivery, complex changes, major incidents and root-cause improvement.
Staff-level influence and communication skills, including shaping technical direction across teams, building consensus, contributing to governance forums and developing other engineers.
Desirable Experience
Network APIs and data models, including REST, NETCONF, RESTCONF, JSON, YAML and YANG-based workflows.
GitHub Enterprise, GitHub Actions, automated policy enforcement, artefact management and developer enablement.
Azure or AWS networking, enterprise authentication, Zero Trust principles and network observability platforms.
Architecture governance, technical authority panels, strategic vendor engagement and globally delivered service operations.
High-availability gaming, digital-media, creative or similarly demanding production environments.
Work Expectations and Measures of Success
This is a staff-level role combining hands-on engineering with technical leadership across a global network environment. You'll build production automation, guide others and remain engaged with operational delivery. The objective is to establish an engineering system the team can operate and improve over time while maintaining secure, resilient and supportable network services.
Success will be demonstrated through:
Increased coverage of network infrastructure managed through version-controlled automation.
Reduced configuration drift, manual intervention, operational toil and dependency on individual subject-matter experts.
Shorter and more predictable change lead times, with improved auditability, validation and rollback confidence.
Lower change-failure rates, maintained service reliability and faster recovery from configuration-related incidents.
Sustained adoption of automation standards, modules and delivery practices across the wider engineering team.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
Base $109,400 - $164,000 + Bonus & Benefits.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
As a Senior IAM Engineer within our IAM and Corporate Applications team, you will lead the design, automated deployment, and administration of our Okta enterprise identity platform. Your core responsibilities include architecting, writing, and maintaining scalable Terraform modules to provision and manage Okta applications, groups, authentication policies, authorization rules, and admin role assignments. You will manage Okta Workforce Identity Cloud configurations such as SSO, MFA, Adaptive Authentication, Universal Directory, and Workflows. Additionally, you will automate user onboarding, offboarding, and role-based provisioning (SCIM, SAML, OIDC) across cloud infrastructure and enterprise software. You will enforce Least Privilege Access and Zero Trust policies, assist with compliance reporting (SOX, SOC2, ISO 27001), integrate Okta Terraform workflows into continuous deployment pipelines (GitHub/Jenkins CI/CD), and serve as a subject matter expert for complex identity integrations and incident escalations.
Your Opportunity:
Step in as the primary subject matter expert for all Okta-related initiatives across our enterprise environment.
Leverage Terraform to manage Okta resources and configurations, driving scalable lifecycle management processes and seamless user access control across a secure environment.
Assist with managing a broader suite of corporate applications, including Google Workspace, Slack, GitHub, and Atlassian Jira & Confluence.
Play a key role in supporting the adoption and integration of emerging AI platforms related to corporate application infrastructure.
What You'll Need:
8+ years of hands-on experience designing and managing Okta enterprise environments and IAM.
3+ years of production experience using Terraform to manage identity providers (specifically the Okta Terraform provider), custom modules, state management, and continuous deployment pipelines.
To be considered for this role
, you must have the ability to commute to our Columbia, MD office three days a week. Hybrid.
Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OIDC, SCIM, and LDAP.
Experience with scripting and automation using Python, Bash, or PowerShell, and interacting directly with Okta REST APIs.
And Ideally:
Experience with Okta Workflows, Okta Identity Governance (OIG), or Privileged Access Management (PAM) integrations.
Experience operating within multi-cloud environments (AWS, GCP, Azure).
A proven track record in enterprise application onboarding automation and directory consolidation.
#LI-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$114,500
—
$152,500 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for Data Engineering interns who are excited to help scale the systems and pipelines that power decision-making at Figma. As an intern on our data team, you will partner with engineers and analysts to design and build reliable datasets, ensure data quality, and make Figma's data more accessible across the company.
This internship will be based out of our San Francisco or New York Hub.
What you'll do at Figma:
Build, test, and document data pipelines that bring product or business data into Figma’s data warehouse
Help design foundational datasets that are trusted, well-documented, and easy to use
Optimize pipelines for performance and scalability as Figma grows
Partner with cross-functional teammates to understand data needs and deliver solutions
Contribute to the tools and practices that make working with data at Figma easier
With support from a manager and mentor, you’ll own a scoped project from problem definition through implementation, testing, documentation, and sharing the results.
Some projects you could work on:
Develop new ETL jobs to integrate product or business data into our warehouse
Improve the performance and reliability of core pipelines
Build reusable datasets that support experimentation, product and business analytics, or cross-functional stakeholders
Document and simplify complex data workflows for broader use
We'd love to hear from you if you have:
Experience coding in Python or a similar language and writing SQL queries
Experience building or working with data pipelines, ETL, or large datasets
Curiosity about how data systems work and interest in making them more scalable and reliable
Strong communication and collaboration skills
Excitement to learn, get feedback, and grow as a data engineer
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below. Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future.
Internship
$46
—
$46 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$163,920
—
$196,712 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing.
You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales.
Technologies You'll Use
Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog
What You'll Do
Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing
Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance
Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions
Participate in and review technical designs and pull requests, providing constructive feedback to the team
Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt
Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans
Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning
Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability
Participate periodically in the on-call rotation, and be mindful of security throughout your work
Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans
Skills We're Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up
Experience working with distributed systems and cloud computing concepts
Demonstrated ability to write well-structured, performant, and well-tested code
Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs
Can identify design flaws in existing systems and propose improvements
Experience with code reviews, design, troubleshooting, and testing
Proficiency in a modern backend or systems language such as Python, Java, C++, or C#
Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus
Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based data platforms
Experience building or working with metadata, catalog, lineage, or discovery/search systems
Experience with GraphQL APIs and high-throughput, multi-tenant data services
Familiarity with the analytics engineering workflow and the dbt ecosystem
#LIHYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$139,869
—
$167,849.50 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you.
Location: San Francisco
An overview of this role
As a Strategic Account Executive on our AMER Enterprise team, you'll help large, regulated organizations adopt, implement, and expand their use of GitLab’s AI-powered DevSecOps platform. You’ll focus on strategic enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernization. In this role, you'll act as a key connector between customer stakeholders and GitLab’s field organization so GitLab is seen as a trusted, long-term partner before, during, and after the sale. In your first year, you’ll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.
What you'll do
Support GitLab’s strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.
Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.
Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realize value from GitLab’s AI-powered DevSecOps platform.
Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.
Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.
Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.
Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.
Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab’s solutions to customer business objectives.
What you'll bring
A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.
Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.
Proven success selling into large, strategic organizations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.
Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.
Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.
Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.
Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.
Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.
You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab’s travel policy.
About the team
The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive on the AMER Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,000
—
$186,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
Customer Experience Operations is building out the foundation needed to grow and support Professional Services at GitLab. We are looking for a Staff Professional Services Operations Lead to establish scalable operations across PS, supporting planning and resource management, operational tooling and cadences, delivery operations, financial performance, systems partnership, and go-to-market alignment.
Reporting to the Director of Customer Experience Operations, you will be a strategic and hands-on partner to PS leadership. You will help move the organization from manual, disjointed processes to connected, reliable, and increasingly automated ways of working. Your work will give leaders better visibility into pipeline, capacity, staffing, delivery economics, and growth and will ensure our teams have what they need to successfully deliver.
What you’ll do
Mature the PS operating cadence, including forecasting & planning alignment, business reviews, performance reporting, and executive readouts.
Establish connected capacity, utilization, and resource management practices across billable and non-billable roles, including skill-based staffing and hiring planning.
Improve visibility and deliver insights into project economics, including rate cards, fully loaded costs, burden rates, project margin, fixed-fee budgets, utilization, and revenue recognition.
Partner with Finance, Sales, Customer Success, CX Engineering, Solutions Architecture, and Delivery to improve PSA, time-tracking, CRM, reporting, and related tooling.
Define requirements and lead process improvements, automations, and efficiency drivers across Professional Services, Operations, and newly integrated services teams.
Improve go-to-market alignment by tracking PS attach, connecting PS planning to account and renewal timelines, and enabling earlier PS involvement in deal strategy and account planning.
Partner cross functionally to deliver improvements in service catalog, pricing and packaging, SKU governance, and partner or channel delivery models.
Document processes, clarify roles and decision rights, and partner with Analytics to build self-service reporting that reduces dependencies of PS leadership for day-to-day execution.
What you’ll bring
10+ years’ experience in Professional Services Operations, Services Operations, Revenue Operations, or a related function in a technology or subscription business.
Deep understanding of PS business models, including time and materials, fixed-fee, and blended engagements.
Experience owning and developing forecasting and planning processes that connect sales pipeline to delivery capacity, staffing, bookings, and revenue.
Experience with resource management, utilization, project margin, delivery operations, PSA systems, or services go-to-market operations.
Experience leading process and systems improvements across evolving organizations.
Strong analytical, business judgment, communication, and stakeholder management skills.
A pragmatic, hands-on approach to solving ambiguous operational problems.
Hands-on experience with Kantata or a comparable Professional Services Automation (PSA) platform.
Ability to translate business requirements into system workflows, data definitions, reporting requirements, and automation opportunities.
Deep familiarity with revenue recognition processes and the systems partnership required between Professional Services and Finance.
Nice to have
Experience integrating two or more services organizations, operating models, or systems or driving operations transformation and maturity.
Experience improving PS attach, deal structuring, account planning, or services participation in the sales cycle.
Experience with partner, channel, or customer-funded delivery models.
Experience working in a distributed or all-remote organization.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Hindi speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Hindi speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Hindi, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Hindi and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Hebrew speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Hebrew speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Hebrew, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Hebrew and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
Location: Barcelona, Spain; Tokyo, Japan; Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
Welocalize is looking for a native-level Polish speaker to join a confidential, large-scale AI and consumer technology programme for a major global technology and communications client.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how the product actually performs on a client-supplied device — a smartphone and a next-generation smart glass. If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
Welocalize is looking for a native-level Polish speaker to join a large-scale AI and consumer technology programme.
It's a hands-on, on-site role that combines two things: evaluating a pre-release AI model in your language, and testing how it performs on a real device. You'll be among the first people to see this technology in Polish, and your judgement shapes how well it works before anyone else uses it.
If you enjoy noticing the detail other people miss, this is work you'll find satisfying.
MAIN RESPONSIBILITIES
Review pre-release AI model output in Polish and judge it on accuracy, naturalness, appropriateness, and overall quality — would a native speaker really say it this way? This includes fact-checking each response against the source material.
ОфисBarcelona, Spain; Tokyo, Japan; Portland, OR
УдалённоleadNew York; San Francisco
seniorMontreal, Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote; Seattle, WA; London; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоseniorRemote, Canada; Remote, United States; and Canadian time zones; The base salary range for this role’s listed level is currently for residents of the United States only
Ireland, Dublin
seniorГеография найма не уточнена
СтажёрГеография найма не уточнена
seniorOakland, California, United States
seniorDenver, Colorado, United States, AMER
seniorOntario, Canada
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only