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Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role UX research at Anthropic works across products used by millions of people, on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, working closely with curious, open-minded stakeholders who are eager to learn along with us. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools, deeply leveraging Claude to do research at the speed and rigor this environment demands. This role is on the Platform research team, embedded in Anthropic's Platform organization, which comprises the API, the agent and connector infrastructure developers build on top of it, and the Console, SDKs, and documentation they use to do it. A large share of what gets built with Claude is built on this platform, including many of Anthropic's own products, and the people who use it range from individual developers to the largest enterprises. The teams that build the platform are deeply technical, move quickly, and are deeply curious about and engaged with users. User research's job here is to give them a deeper and more systematic understanding of those users than they can get on their own, and to help the organization decide what to build for them next. This is a senior individual-contributor role with a great deal of autonomy. You'll work with the rest of the Platform user research team and with Platform's leaders to decide where research can make the biggest difference, and then lead that work yourself. Key responsibilities Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda Design and run the research yourself using both qualitative and quantitative methods Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit Minimum qualifications Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling Preferred qualifications 8+ years of industry UX research experience Experience setting the research strategy for a product or product area, with a track record of research that changed direction at the strategy level, not just the feature level, in direct partnership with product or organization leaders Experience embedding with engineering-led product teams that ship fast and earning influence there, from the engineer who owns the endpoint up to the head of the organization Excellent storytelling, calibrated to audience: you can discuss a finding with the head of the organization as effectively as with the engineer who owns the endpoint Experience building with AI yourself using coding tools and agents, and an appetite to help build the research tools that don't exist yet Experience researching pricing, packaging, or how customers decide what a product is worth, especially for usage-based or developer products Background in API-ecosystem or developer-platform research The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As an SSC Training Manager, you will oversee the training efforts within our Shared Service Centre Team, ensuring that all training programs are aligned with global standards while addressing local needs. You will manage the SSC Training Team, track KPIs, and ensure the successful rollout of global learning initiatives. If you are eager to make a difference in how teams are trained and onboarded, this role is perfect for you. Essential Duties and Responsibilities Team Management: Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs. Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives. KPI Tracking and Development: Track and report on the relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement. Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights. Train-the-Trainer Certification: Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences. Ensure trainers are certified and maintain ongoing competency through continuous evaluation. Learning Strategy Development: Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC. Continuously refine the program to accelerate ramp-up without compromising quality. Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning. Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness. Project and Initiative Rollouts: Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards. Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances. Global-Local Collaboration: Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making. Partner with cross functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population. Act as SCC’s primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps and co-developing learning solutions with the global training team. Our humble expectations Leadership and Team Development: Proven ability to lead and inspire a training team, setting a strong example and guiding team members to deliver impactful learning experiences. Committed to fostering a culture of growth, ensuring team members have the support and resources needed to excel. Data-Driven Decision Making: Skilled in interpreting data to measure training effectiveness and  translate insights into learning program adjustments. Instructional Design: Knowledgeable in creating tailored learning strategies that balance local needs with global goals, particularly for onboarding and continuous learning. Project Management: Strong project coordination skills, especially in managing training rollouts and adapting them to fit local requirements. Performance Consulting: Able to work with cross functional partners to diagnose the root cause of performance gaps and design the appropriate, targeted learning interventions. Clear Communicator: Able to bridge global and local teams effectively, communicating needs and updates in a clear, actionable way. Adaptable & Culturally Aware: Flexible in approach, with a sensitivity to cultural differences and local needs, ensuring training programs are relevant. Problem Solver with a Strategic Lens: Quick to identify challenges and implement improvements, especially when adapting global programs to local nuances. Attention to Detail: Meticulous in ensuring that training content and delivery meet both global standards and local expectations. Accountability for SSC Success: Deep commitment to the growth and wellbeing of the SSC Team, taking ownership of training outcomes, ensuring alignment with organizational standards and addressing performance gaps. Languages : Fluent English is required. Location : Available to work from our Tbilisi office. Next steps If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration. Impact of a Customer Retention Manager: As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models. What to expect: — Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close. — Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools. — Own direct outreach to smaller and long-tail accounts by proactively building relationships. — Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions. — Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies. — Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation. — Negotiate pricing, contract terms, and multi-year agreements within company guidelines. — Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals. — Collaborate closely with internal teams to support retention strategy and customer engagement. What you bring: — Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration. — Commercial negotiation skills for pricing, contract terms, and multi-year agreements. — Ability to identify at-risk accounts early and collaborate on save strategies. — Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes. — Solid understanding of customer health scoring, lifecycle automation, and retention strategy. — Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. — Comfort operating across customer-facing engagement and systems/process design conversations. — Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations. Where we hire: Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries. How we hire: Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required. What we offer: — A product with positive impact as a proud B Corp. — Recognized workplace by Forbes and France’s Best Workplaces for Women. — Flexible, open, and inclusive culture valuing employee voice. — Global diverse team. — Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here: Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Responsible for the daily operation and maintenance of company laptops, with macOS as the primary focus, as well as Windows computers, mobile devices (iOS and Android), IP phones, and other desktop IT equipment. This includes device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting, and issue resolution. Maintain office IT systems, including IP phones, video conferencing and wireless presentation systems, printers, CCTV, and access control. Support server room operations, structured cabling, UPS systems, switches, access points, and routine inspections. Monitor infrastructure availability and performance through dashboards and alerts. Basic knowledge of servers, networking, audio-visual systems, and electrical principles is required. Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training, and hands-on support. Measure the impact and use AI tools to improve troubleshooting, ticket handling, documentation, and reporting. Support regional offices with IT rollouts, new office setups, and on-site project delivery. Travel when required and provide technical support and coordination throughout the implementation. Create and maintain IT knowledge-sharing documents, SOPs, and the service desk knowledge base. Implement Global IT strategies, technical standards, guidelines, and solutions while continuously improving employees’ IT service experience and satisfaction. Manage vendor relationships and coordinate equipment procurement, installation, maintenance, and technical support with external service providers. What We Look For In You Bachelor's degree or above; computer science, software engineering, networking or other related majors are preferred. At least 3 years of working experience in IT support, IT engineering or a similar hands-on technical role, with working experience in large IT companies preferred. Operation and maintenance experience across Windows, macOS, WiFi network, VPN network and smart office systems is required. Basic knowledge of server and network administration: Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN. Certifications such as CCNA, Microsoft or Linux are a plus. Demonstrated software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash; comfortable with Git and code review; able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built. Hands-on AI practitioner: daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations. Experience deploying AI solutions for non-technical users is a strong plus. Comfortable working directly with business stakeholders to turn unclear requirements into practical, deliverable solutions, and capable of presenting and providing training to non-technical users. Strong communication, presentation, and facilitation skills, with a proactive approach to problem-solving. Able to work independently and collaboratively, accommodate flexible working hours including evenings & weekends, and travel to regional offices when required. Fluent in Malay,English and Mandarin listening and speaking Perks & Benefits Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team The Security Engineering team's mission is to safeguard our AI systems and maintain the trust of our users and society at large. Whether we're developing critical security infrastructure, building secure development practices, or partnering with our research and product teams, we are committed to operating as a world-class security organization and keeping the safety and trust of our users at the forefront of everything we do. What You’ll Do: Conduct red and purple team engagements simulating advanced threat actors across our cloud infrastructure, endpoints and bare metal deployments. Penetration test specific, high value deployments. Contribute to AI-assisted security testing tooling and workflows. Work cross functionally with other security and engineering teams, particularly on AI-specific attack scenarios. Document and present findings to technical and executive audiences, translating attack narratives into actionable risk insights that inform security roadmaps. Who You Are: 5+ years of hands-on experience in red teaming and offensive security operations Deep expertise in at least two of: macOS security, Linux Security, Cloud security (GCP/AWS/Azure), Kubernetes, CI/CD pipelines Track record of discovering novel attack vectors and chaining vulnerabilities creatively Experience conducting adversarial simulations against well-defended environments Strong engineering skills (Python, Go, or similar) Ability to write clear findings that drive action, helping teams understand risk and prioritize fixes Collaborative approach, working in close collaboration with the blue team Strong candidates may also have experience with: Prior work at organizations with state actor threat models Interest in AI safety and how security engineering contributes to responsible AI developments Background testing AI/ML systems or agentic workflows Familiarity with detection engineering and SIEM/EDR platforms from the defensive side Experience with data center security or hardware-based attacks Deadline to apply: None. Applications will be received on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Salesforce Developer at Anthropic, you will design, build, and maintain the Salesforce platform that powers our core customer motions and quote-to-cash business.: This includes automation throughout the Salesforce platform ranging from core sales automation to product catalog and pricing, quoting and approvals, order and contract management, and the handoff to billing and provisioning. You'll work both autonomously and collaboratively across RevOps, Order Management, Legal, Billing Engineering, Deal Desk, Finance and Accounting, and Product to translate pricing and packaging requirements into scalable Apex, Flow, and integration solutions, and to extend our capabilities with custom code where necessary. We are an AI-first systems team, and you'll be expected to use Claude and our in-house AI development tooling as a core part of how you write, review, and ship code, always against our house standards for flexibility, maintainability, and scale. Where you might sit We're hiring across more than one team. Placement depends on your background and where you can have the most impact. GTM Systems: Builds and runs the Salesforce platform and connected tools that Anthropic's sellers, sales leaders, and revenue operations teams rely on every day. You'd build the automation behind how deals move through the pipeline, how leads and accounts reach the right owner, and how information flows between our sales tools and the rest of the business. You'll work directly with the analysts and operators who define the process, and see the impact on the people who use what you ship. QTC Experiences: A vertically integrated team that spans quoting through to provisioning agreements, as well as customer billing experiences over the term of their agreement. You'd build the foundational systems for CPQ, order management, provisioning and billing experiences, envisioning how we make our sellers and ops teams orders of magnitude more efficient with Claude. You'll work cross-functionally with GTM, finance, accounting and other stakeholders. Your work will directly impact seller velocity and our GTM deal making capacity. Key responsibilities Develop and maintain Apex (triggers, services, selectors, batch/queueable), Lightning Web Components, and Flow automation following our house Apex standards and trigger framework Design and build quote-to-cash infrastructure in Salesforce, including the product catalog and pricing data model, quote and order lifecycle, discount and approval automation, and amendment, renewal, and co-termination flows Extend CPQ and expand into agentic selling with custom pricing and quote-calculation logic, quote and order user experiences, and code built against the package's APIs and data model Build and own integrations between Salesforce and our billing, provisioning, and finance systems, such as Stripe, Metronome, and NetSuite, directly or via middleware Support new product and pricing launches by modeling catalog, SKU, and pricing changes so they can be released quickly and reflected consistently in every downstream system Use Claude and our internal AI development tooling as a first-class part of your build and code-review workflow Partner with Business Systems analysts and Finance to ensure data-model decisions support downstream bookings, forecasting, and revenue reporting Partner with DevOps on release management for your work: sandbox strategy, source control, peer review, and deployment via SFDX/metadata tooling Ensure appropriate controls, test coverage, and documentation are in place for an effective control environment, particularly around pricing, discounting, and contract changes Operate with ambiguity in a rapidly changing business, resolve problems independently, and propose solutions that scale Minimum qualifications Hands-on Salesforce development experience (Apex, SOQL, LWC, Flow) in a production org Experience building or extending CPQ and quote-to-cash functionality in Salesforce (Salesforce CPQ, Revenue Cloud, Nue, or similar): product and pricing data models, quote and order lifecycle, approval automation, and amendments and renewals, including custom code written against the CPQ package rather than configuration alone Experience integrating Salesforce with billing, ERP, or provisioning systems via REST/Bulk APIs, middleware (Workato, Mulesoft, or similar), or direct callouts Fluency with SFDX, source-controlled metadata, and a sandbox-to-prod release process with peer review Active use of AI-assisted development tools (Claude, Copilot, Cursor, or similar) as part of how you write and review code, and the ability to speak to how you steer and verify their output Basic SQL skills and comfort working alongside a data warehouse Effective communication with sales, deal desk, finance and accounting, product, and engineering stakeholders Preferred qualifications Salesforce Platform Developer I and II certifications Advanced Administrator or Application/System Architect certification Deep understanding of Salesforce platform constraints: governor limits, bulkification, sharing and visibility, recursion control, and how they surface in CPQ-specific situations such as large quotes, calculation performance, and bulk amendments Experience implementing a CPQ solution end to end or re-platforming from one CPQ to another, not just maintaining an existing one Experience with billing and finance platforms such as Stripe, Metronome, or Oracle, and with usage-based or consumption pricing models Working understanding of how CPQ design decisions flow through to bookings, invoicing, and revenue recognition Proven experience scaling Salesforce in a high-growth GTM environment The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Almaty, Kazakhstan; Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Tashkent, Uzbekistan The Vault is an MPC-based crypto custody platform for institutional and retail clients, running threshold signing across HSM and Ledger hardware. We're scaling toward Series A, launching our productized platform in 2026, and publishing original cryptographic research alongside the product. We're hiring a Staff Engineer to design and ship the custody platform's hardest backend code. This is a hands-on IC role with real technical leadership — no people management — where you drive non-trivial initiatives through code, RFCs, and mentorship. You'll shape architecture in your area of ownership; platform-wide decisions sit with technical leadership. We're AI-forward (Claude Code, Cursor, Codex), and we need engineers who can read AI-generated code critically and catch what it misses — not just prompt it. You'll naturally gravitate toward either the security-critical core (MPC, threshold signing, HSM/Ledger integration, key lifecycle) or the faster-moving periphery (chain adapters, integrations, APIs/SDKs). What you'll do Design, write, and ship critical platform components: policy engine, signing orchestration, key lifecycle workflows, recovery flows, approvals, audit trails, multi-tenant wallet and account services. Lead non-trivial cross-cutting initiatives in your area — through written RFCs, design reviews, and code, not through hierarchy. Build high-load, multi-tenant SaaS systems: tenant isolation, quotas, rate limits, backpressure, concurrency control, predictable latency under spikes. Distributed systems & reliability: idempotency, retries, outbox/inbox, event-driven workflows, sagas and state machines, replay, graceful degradation. Security-by-design: least privilege, secret handling, mTLS/JWT, tamper-evident logs, audit-ready data models — designed for SOC 2, ISO 27001, and DORA scope from day one. Performance & data: profiling, load testing, benchmarking, contention analysis, GC tuning; strong relational modelling (Postgres or equivalent), migrations, indexing, clear consistency boundaries. AI-assisted development as a core competency: ship production code with Claude Code, Cursor, and Codex; build the prompt and agent patterns that work for your area; contribute to the company's AI engineering practices; know when to use AI heavily (periphery, integrations, tests, docs) and when not to (cryptographic core, signing paths) where blind generation is unsafe. Set patterns and shared libraries for the services your area touches; raise the bar through code review and example. Own features end-to-end: design notes / RFCs, code, tests, observability, rollout, on-call. No "throw it over the wall" handoffs. Mentor senior engineers: your reviews and your written designs are the strongest signal to the rest of the team. Requirements Must-have experience Strong CS fundamentals — our primary screening criterion. You can reason from first principles about concurrency, distributed systems, consistency models, networking, and OS behaviour. You know not just what locks and channels do, but why and when. You understand what's happening under the hood, not only at the API level. Ownership mindset. You've owned non-trivial production systems end-to-end — design, ship, measure, improve, on-call. You don't wait to be told what to do, and you don't ship code you don't understand. 10+ years backend engineering, including 3+ years operating at Staff level (or equivalent senior IC scope). Strong production experience in a modern systems language — Go, Rust, Java, C++, or comparable. Hands-on Go experience, or genuine readiness to ramp on Go in the first month. Track record of Staff-level technical leadership through code, RFCs, and influence — without formal authority over teams. You can point to RFCs you wrote that the team adopted, initiatives you drove without being the manager, patterns you set that outlasted you. Proven track record building high-load, multi-tenant SaaS in production (HA, incident response, SLOs). Hands-on with modern backend stacks: gRPC/HTTP, queues/streams, caching, relational databases, Kafka/NATS or equivalent. Strong testing discipline: unit/integration/contract tests, testability-first design, deterministic CI. Strong observability habits: structured logging, metrics, tracing, end-to-end production debugging. REQUIRED: production-grade use of modern AI coding tools (Claude Code, Cursor, Codex, or comparable). You can point at what you've built with them. You read AI-generated code as a hostile reviewer, not a grateful recipient — you have instincts for what AI tends to get wrong, and you don't ship code you couldn't have written yourself. Nice to have Exposure to custody, wallets, or signing systems (MPC, HSM, TEE, key management, approvals). Hardware wallet integration (Ledger). Multiple blockchain ecosystems (EVM and Bitcoin minimum; Cosmos, Solana, others a plus). Built custom agents, MCP integrations, or in-repo AI workflows that compounded a team's productivity. Designed and run evals for AI-generated code (correctness, security, style). Kubernetes and service mesh in production; SRE practices. Regulated-environment experience (fintech, security audits, compliance-driven engineering). Threat modelling and security review participation. Familiarity with SOC 2, ISO 27001, and DORA — enough to design for them. What this role is NOT A people management role. A pure architecture / whiteboard role. You write production code in this codebase every week, and platform-wide architectural ownership sits elsewhere. A research-only cryptography role. You collaborate with our Cryptography Researcher; your focus is platform engineering, not protocol design. Pure feature ticket execution. If you wait to be told what to do, this won't work. Benefits A Staff IC role with real technical leadership — no people management, no sprint mechanics gauntlet, no architecture-by-committee. An AI-forward engineering culture with budget and autonomy for the tooling, models, and agents you need. Direct peers in cryptography research, security architecture, product, and delivery — you're not the only senior voice in the room. Fully remote, any time zone with reasonable overlap with EU/CIS hours. Competitive comp at the Staff engineer band; equity participation; full benefits. A product approaching Series A with paying institutional customers and a published cryptographic research line

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits. As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it. Key responsibilities Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system rather than bolted on. Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide (auditability, segregation of duties, change control, immutable logging, evidence retention) before go-live, so controls are not retrofitted after the fact. Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and maintain a clear view of which changes alter the SOX scope, key control population, or evidence requirements. Own second-line control monitoring and evidence readiness. Stand up continuous controls monitoring and automated evidence collection for ITGCs (control testing, walkthrough preparation, population and completeness validation, and mapping to the common controls framework). Materially raise automated evidence coverage and cut audit prep time. Drive control deficiency remediation with cross functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing. Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, provide technical and compliance assessment of their impact on control design, evidence requirements, and engineering effort before commitments are made. Maintain alignment with the broader compliance portfolio. Where SOX ITGCs overlap with SOC 2, ISO 27001/42001, or other frameworks, ensure controls are designed once and evidenced once, and that changes made for one framework do not silently break another. Minimum qualifications Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts. Have led or been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies. Have genuine engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits. Have programming skills in Python or at least one systems language such as Go, Rust, or C/C++. Have deep familiarity with developer platform, release engineering, cloud infrastructure, or ERP/financial systems control domains. Understand the role of the second line: you can advise and challenge engineering without taking ownership of their controls, and you know where the line sits between your monitoring and Internal Audit's independent testing. Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors. Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet. Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on. Default to getting the requirement designed into the system rather than papering over the gap with procedure. Preferred qualifications A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order. Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit. Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines. Defined or assessed controls for AI/ML systems or agents acting in production environments. Stood up continuous controls monitoring or automated evidence programs. Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls. CISSP, CISA, CPA, or equivalent certification. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $410,000 — $510,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About The Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a Senior Staff Software Engineer to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem. This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran.  Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation.  Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps. This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability. This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, TypeScript/React Kubernetes, GCP Cloud SQL (PostgreSQL) BigQuery data sources, Claude API, Agent SDK GTM systems -  Salesforce, Outreach, Gong, and Zendesk What You’ll Do Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud Develop, maintain, and test code Conduct design and code reviews Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability Understand and fix challenges related to performance and scalability. Participate periodically in on-call rotation Participate in the hiring process Mentor Junior developers Make Fivetran the most reliable and secure component of our customers’ data infrastructure Skills We’re Looking For 10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices Experience working with distributed systems and cloud security concepts Demonstrated ability to write well-structured and performant code Ability to independently lead software and infrastructure design to satisfy project requirements Can identify design flaws in existing systems and come up with improvements Experience in code reviews, design, troubleshooting and testing Experience programming in an object oriented / systems language such as Java, C++, C# etc Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s Experience interacting with continuous integration tools like BuildKite Knowledge of observability tools like New Relic/Grafana is a plus Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals Bonus Skills​ Experience in data processing (ETL, ELT) and/or cloud-based platforms #LI-HYBRID #LI-VA1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: London Office Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution - Build and update internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 4+ years in technical support, developer support, or systems engineering. - Experience managing and delivering against operational SLAs for enterprise accounts - Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase. - Working knowledge of APIs, databases, and Git-based CI/CD workflows. - Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.). - Exposure to cloud infrastructure (AWS, GCP, or similar). WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote - Singapore Workplace: Remote Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: United Kingdom Workplace: Remote As Senior Corporate Counsel, you’ll help Coder move commercial agreements from the first redline to signature with clarity and good judgment. You’ll partner closely with Sales, Deal Desk, and Finance to negotiate contracts that support the business while managing legal risk. You’ll lead negotiations across our commercial agreements and help teammates work through legal questions as deals progress. You’ll bring practical guidance, clear communication, and a strong understanding of how in-house legal teams support growing businesses.   WHAT YOU’LL DO HERE - Draft, review, and negotiate commercial contracts with customers and business partners. - Partner closely with Sales and Deal Desk throughout the contracting process. - Work with Finance and other internal stakeholders to resolve commercial and contractual issues. - Provide practical legal guidance that balances business goals with appropriate risk management. - Help move negotiations forward by identifying issues, explaining tradeoffs, and finding workable solutions. - Support consistent, efficient contracting practices as Coder grows.   WHAT WE’RE LOOKING FOR - 6+ years of legal experience, including significant in-house experience negotiating commercial software licensing contracts. - A JD from an accredited law school. - Qualified solicitor in England & Wales with a current practicing certificate, or otherwise qualified and in good standing to practice law in another relevant jurisdiction - Strong commercial judgment and experience working directly with business stakeholders. - Clear, concise written and verbal communication skills. - The ability to manage multiple negotiations and priorities while maintaining attention to detail. - A practical approach to legal advice, with the judgment to distinguish material risks from issues that should not slow a deal down.   BONUS TACOS IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience working with open source software or open source licensing. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Dublin, Ireland Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.   In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.   ABOUT THE ROLE: Millions of people rely on Notion to do their most important work. Protecting that trust starts with protecting the people who build Notion: our employees, their laptops, their identities, and the SaaS apps they rely on every day. We are looking for a hands-on Corporate Security Engineer to own and improve the technical controls that keep our workforce and corporate environment safe. This is a security engineering role focused on building scalable controls and automation across identity, endpoints, SaaS, and workforce infrastructure, not a traditional IT support or corporate engineering role. You'll own and evolve core security controls, design systems and automation that scale with the company, and help make security both stronger and easier to use. You'll partner closely with IT, Infrastructure, GRC, and Detection & Response to improve the security foundations that employees rely on every day.   WHAT YOU'LL ACHIEVE: - Harden our identity and access management stack, including Okta and Google Workspace, with phishing-resistant MFA, strong SSO and SCIM lifecycles, and least-privilege access across SaaS. - Run our endpoint security program across a macOS-first fleet, including MDM, EDR, and configuration baselines, with working coverage for Windows and ChromeOS. - Secure AI tool usage at the endpoint, including governance of large language models, AI agents, and model context protocol (MCP) integrations; detect and prevent unauthorized or risky AI service access and data exfiltration through AI-enabled tools. - Reduce SaaS risk at scale through SSPM tooling and custom automation, including detection of risky OAuth grants, excessive permissions, shadow IT, and configuration drift. - Write code (Python, Terraform) to automate access reviews, onboarding and offboarding, configuration drift detection, and audit evidence collection. - Partner with Detection & Response to ensure corporate systems produce the telemetry needed to detect identity, endpoint, and SaaS abuse. - Support SOC 2, ISO 27001, and customer audits as a byproduct of good engineering, not a separate workstream. - Partner with Detection & Response on investigation and response for corporate security incidents, including phishing, account compromise, lost devices, and BEC.   SKILLS YOU NEED TO BRING: - Have 5+ years of hands-on experience in corporate security, enterprise security, or IT security engineering at a cloud-native company. - Have working knowledge of a major identity provider (Okta, Entra, or Google Workspace) and the underlying protocols (SAML, OIDC, OAuth 2.0, SCIM). - Have hands-on experience operating endpoint management and detection tooling across macOS and enterprise environments. - Write production-quality scripts and automation in Python or Bash, and have shipped Terraform or other infrastructure-as-code for security configuration. - Are familiar with SaaS security risks (OAuth governance, audit logging, SSPM) and the realities of integrating a long tail of vendors. - Have working knowledge of at least one major cloud platform (AWS, GCP, or Azure) at the security configuration level. - Communicate clearly in writing and work effectively across IT, Engineering, Legal, People, and GRC. NICE TO HAVES: - Experience at a fast-growing tech or AI company where the security program had to outpace headcount. - A background in IT engineering, SRE, or production engineering that transitioned into security engineering. - Experience building internal security tooling or workflows that improved employee or developer experience. - Contributions to the security community through open-source tools, blog posts, or conference talks.   We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.   Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: London Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. In this role, you will convert complex products and payment capabilities into scalable, controlled, customer-focused operations. Collaborating across Operations with various partners, you will design end-to-end workflows by translating product and regulatory requirements, establishing controls, identifying automation, and ensuring launch readiness. You will initially establish operational foundations for new digital-asset and stablecoin capabilities, collaborating across Risk, Compliance, and Merchant teams to create clear, executable processes. - Design operating models: Lead end-to-end process design and redesigns for new product launches across operational functions such as Risk, Compliance, and Merchant Operations. - Operationalise capabilities: Translate product, regulatory, and technical requirements into actionable processes, controls, and handoffs. - Digital-asset operations: Apply crypto (stablecoin), blockchain, and fintech knowledge to build safe, scalable, and compliant operations. - Drive clarity & alignment: Structure ambiguous problems, identify risks, and align cross-functional stakeholders. - Scale & optimise: Establish governance, metrics, controls, and automated workflows using AI and modern tooling. WHAT WE’RE LOOKING FOR - Digital Assets & Payments Implementation: A strong background in digital assets, crypto (specifically stablecoin), blockchain technology, and implementing regulated payment capabilities. Hands-on experience leveraging AI tools, agents, and automation to transform operational processes into scalable workflows. - Operational Excellence & Process Design: 3+ years in process design or operational excellence driving transformation in fintech. Demonstrated ability to apply structured process methodologies (e.g. Lean Six Sigma) to solve complex, ambiguous problems. - Cross-Domain Agility: Proven ability to work across multiple operational functions (e.g. Risk, Compliance, and Merchant servicing) to support cross-functional operational requirements. - Stakeholder Influence: Strong analytical skills with the ability to align cross-functional teams without direct authority. You must communicate clearly across technical, operational, and executive audiences. PREFERRED QUALIFICATIONS - End-User Product Experience: Experience supporting or launching end-user facing product capabilities, digital assets, or regulated payment implementations. - Advanced AI & Automation: Proficiency with AI tools/platforms (e.g., Claude, Codex, custom agents), workflow automation, process mining, or operational analytics. - Process Methodologies: Familiarity with Lean, Six Sigma, PMP, or structured transformation frameworks. - Cross-Functional & Governance Operations: Experience across multiple operational functions (Risk, Compliance, Merchant) and establishing governance, operating procedures, and control frameworks. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. HERE IS WHY WE LOVE THIS JOB OURSELVES, AND HOPE YOU WILL ENJOY IT TOO: - We work on a wide range of IT projects including automation, security, networking, and building integrations. - We value modern IT tooling and novel approaches to traditional problems. - We prefer working autonomously and asynchronously, proactively identifying and addressing issues, and operating with a builder's mindset. - We practice thorough code reviews and have an open design process. - Our products are loved by their users. HERE ARE THE PROJECTS YOU MAY BE WORKING ON: - Administering our core IT stack (Okta, Jamf, Google Workspace, Chrome Enterprise). - Creating new workflows and integrations both within our IT stack and with other systems and platforms across Teleport. - Hardening our macOS endpoints and securing our SaaS services. - Building upon our IT workflow automation tooling written in Go and using Temporal running on Kubernetes. - Collaborating with the engineering team on dogfooding Teleport, specifically Teleport Identity (identity governance), Teleport Policy (access policies), and Beams (runtime for agentic workflows). - Governing and securing corporate generative AI usage. - Providing IT support to internal users as needed. REQUIREMENTS: - Strong knowledge of modern IT platforms such as Okta, Jamf, Google Workspace, Google Chrome Enterprise, Zoom, and Slack. - Hands-on experience administering and hardening macOS endpoints. - Deep understanding of corporate IT identity, automation, and security concepts. - Experience (and a preference for) building with IaC/Terraform and CI/CD with GitOps. - Scripting experience with shell and object-oriented programming experience. - Experience with Go is a plus. - Experience with Linux systems administration and engineering. - Willingness and ability to roll up your sleeves and work on traditional IT tasks when needed, such as managing our internal facing helpdesk. WHAT TO EXPECT ONCE YOU APPLY: - You will join a 30-minute intro call where we will walk you through the compensation, interview process, and requirements. - We’ll invite you to a Slack channel and you’ll work on a coding challenge using Terraform and shell scripts (or Go) on GitHub. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: U.S. (Remote) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE: As a Documents Compliance Analyst, you own the compliance decisions behind whether a healthcare professional is cleared to work: background check disqualifications, credential and risk review, and how new state requirements get implemented. You set the standard the team applies, and you are the named decision-maker when a case is hard. What the law requires is a given. How we meet it is up to you, and you own that call. This is not a people management role. The work is recurring by design. The same categories of questions arrive every week, alongside state license renewals and reporting that run on a fixed calendar and never finish. Your value is in reaching the same well-reasoned decision every time and documenting your reasoning well enough that others can apply it. You'll work closely with Agents, SMEs, Team Leads, and Legal, none of whom report to you, so your credibility comes from the quality and consistency of your judgment rather than from authority. You will report to the Head of the Documents Team. WHAT YOU’LL OWN Judgment and decisions - Serve as the named escalation point for background check disqualification decisions - Make the initial call on agency compliance implementation - Handle escalations on worker credential verification, including license violations and reprimands - Decide which questions you resolve and document yourself, and which warrant partnering with Legal Written analysis - Produce risk analyses in a consistent format: the question, your research, your reasoning, your recommended path. - Evaluate new state and agency requirements before implementation, quantifying what compliance costs a worker in time, money, and completion rate, and recommending how we implement. - Build and maintain the decision record that lets other people reach the same conclusion you would Recurring compliance operations - Own the credential verification audits - Plan and drive the implementation of high-value requirements, such as continuing education - State license renewals - Ongoing state reporting REQUIREMENTS: - Bachelor’s degree. - At least 5 years of professional experience. - Prior experience in a role where you applied regulations to real decisions. Examples: - regulatory or compliance-focused paralegal - regulatory compliance specialist - legal analyst - background screening adjudicator - trust and safety or eligibility policy at a marketplace - Experience interpreting statutes, regulations, or agency guidance and turning them into operational requirements. WHAT WE’RE LOOKING FOR: - You can reach a defensible decision when documentation is incomplete or unavailable, and you're explicit about what your reasoning rests on. - You can read complex regulatory material and work out how it applies in practice to a marketplace model. - You weigh compliance risk against business impact and find the path that meets the requirement without restricting more than it demands. - You write decision memos and business cases that leadership can act on. - You build credibility with people who don't report to you. - You own recurring work with hard deadlines, such as license renewals and state reporting. - Willingness to maintain overlapping working hours with Eastern and Pacific time (ET/PT). NICE TO HAVE: - Compliance, regulatory, or licensing experience in healthcare, staffing, or another regulated industry. - Experience at a government or regulatory agency. - Experience with independent contractor or marketplace models. - Experience with background check adjudication or adverse action processes. - Experience with state licensing filings. SYSTEM REQUIREMENTS - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB RAM - Dedicated, quiet working environment - Reliable power source and backup internet connection Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: San Francisco Workplace: Hybrid Perplexity is seeking an Enablement Specialist to help enterprise customers build the knowledge, confidence, and repeatable practices required to reach value with Perplexity Computer. This role is ideal for someone who combines technical fluency, strong facilitation, and a track record of building onboarding and adoption programs that scale. About the role Perplexity Computer enables customers to build AI-powered workflows that navigate tools, interact with applications, and complete multi-step work. Helping organizations adopt this new way of working requires more than a product demonstration or one-time kickoff. Enablement Specialists design and deliver the programs that move customers from initial access to confident, sustained use. You will create onboarding journeys for different levels of readiness, lead customer workshops and office hours, diagnose adoption barriers, and turn repeated questions into scalable guidance. This is a customer-facing role that works closely with Customer Success, Applied AI Architects, Product, Marketing, and Support. Customer Success retains ownership of the account, adoption strategy, and expansion strategy; you will own the enablement programs and interventions that help customers and customer success managers become self-sufficient. What you'll do - Design customer journeys. Build onboarding and adoption programs for customers and user cohorts with different roles, goals, technical readiness, and levels of AI experience. - Deliver high-quality enablement. Lead technical kickoffs, workshops, office hours, remote sessions, onsite programs, webinars, and train-the-trainer experiences. - Make complex concepts accessible. Teach Computer and agentic-workflow concepts clearly to both technical and nontechnical audiences. - Guide customers through setup. Help customers understand access, members, permissions, connectors, credits, models, initial workflows, and the practices required to get started. - Diagnose adoption barriers. Determine whether a customer is blocked by knowledge, readiness, process, configuration, product capability, or technical complexity. - Route complex needs well. Recognize when a question requires an Applied AI Architect, Customer Success, Support, Product, or Engineering and provide a clear handoff. - Create scalable assets. Turn repeated onboarding and adoption needs into curricula, customer checklists, implementation guidance, lifecycle communications, videos, examples, and internal enablement. - Use evidence to increase adoption and consumption. Segment customers by readiness and usage behavior, identify where consumption stalls, deliver targeted interventions, and measure activation, time to first value, repeat usage, sustained credit consumption, and program effectiveness. - Build the learning loop. Bring customer patterns and feedback back to Applied AI, Product, Customer Success, Marketing, and Support. What we're looking for The strongest Enablement Specialists can teach, diagnose, and design for scale. You should be able to run a compelling customer session, understand the technical details behind a blocker, and build a repeatable program rather than solving the same problem one customer at a time. Must-haves - 4+ years in technical onboarding, customer enablement, implementation, solutions consulting, customer education, or a technically oriented Customer Success role. - Proven program-building experience. You have designed and delivered onboarding, training, or adoption programs across live and self-service formats. - Strong facilitation and communication. You can explain complex product and AI concepts clearly to technical and nontechnical audiences. - Technical fluency. You can guide customers through permissions, connectors, models, credits, workflows, and common integration concepts. - Strong diagnostic judgment. You can determine whether a customer is blocked by education, readiness, process, configuration, product capability, or technical complexity. - Data-informed growth mindset. You have used product and usage data to identify adoption gaps, trigger interventions, move customer cohorts toward sustained use, and evaluate impact. - Cross-functional operating ability. You can work effectively with Customer Success, Sales, Product, Marketing, Support, and technical teams. - High ownership. You set clear expectations, improve weak processes, and operate effectively in a fast-moving environment. Nice-to-haves - Experience with AI products, agentic workflows, enterprise SaaS, or other technically complex platforms. - Experience building technical onboarding or adoption programs for enterprise customers. - Background in adult learning, instructional design, customer education, or enablement operations. - Experience using product and usage data to trigger interventions and measure activation, time to value, and sustained engagement. - Experience developing customer-facing technical content, workshops, or certification programs.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Machine Learning Engineer, Ranking & Retrieval ClickUp is seeking an experienced Machine Learning Engineer to join our Search team. You'll own the ML systems that power search relevance for millions of users and ground our AI in the right context. Your Impact at ClickUp You'll own the full ML lifecycle for ranking and retrieval, from training through deployment and production serving. Our search indexes large-scale, user-generated content across a multi-tenant platform where permissions-aware retrieval is critical. You'll build the systems that decide what surfaces first. Core Responsibilities - Train, deploy, and serve ranking models in production, owning the full ML lifecycle - Build ranker features, training pipelines, and offline evaluation frameworks - Design and scale hybrid retrieval combining lexical and vector search (including HNSW with disk offloading) - Run embedding inference at billions-of-documents scale - Improve query understanding through intent modeling and query expansion - Build permissions-aware retrieval that respects multi-tenant boundaries - Create measurement frameworks to evaluate and improve search quality - Collaborate with Search Infrastructure, AI, and backend teams to integrate ranking improvements across the platform Technical Requirements - Bachelor's degree in Computer Science, Machine Learning, or related field - 5+ years of ML engineering experience focused on ranking, retrieval, or information retrieval - Proven full ML lifecycle ownership: training, deploying, and serving models in production - Hands-on ranker model training: feature engineering, pipelines, offline evaluation - Experience building hybrid (lexical + vector) retrieval systems - Experience running embedding inference at large scale - Strong query understanding fundamentals: intent modeling, query expansion Preferred Qualifications - Permission-aware retrieval and multi-tenancy experience - Indexing large-scale user-generated content (not small or static datasets) - Hands-on experience with OpenSearch or Elasticsearch - Sharding, index management, and real-time ingestion at scale - Background in NLP, semantic search, or agentic retrieval - Experience with TypeScript in backend systems   Join Our Mission At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive! #LI-REMOTE Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.