Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Remote - Europe Time Zones; Portugal; Serbia; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management.
This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value.
The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals.
WHAT YOU’LL BE DOING
— Product Strategy & Roadmap
- Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product
- Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs
- Translate signals from clients, Sales, CS, and the market into product priorities
— End-to-End Product Development
- Lead discovery: client research and data analysis
- Define the product vision for each initiative you work on from high-level concept to details
- Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design)
- Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery
— Adoption & Go-To-Market
- Partner with Product Marketing on feature positioning and launch communication
- Work with CS to drive adoption among enterprise clients
- Define product UX copy (tooltips, banners, onboarding)
- Track adoption and iterate based on data
— Cross-Functional Leadership
- Work in tight alignment with GTM teams (Sales, CS, Marketing)
- Ensure the product supports Sales in closing and CS in expanding accounts
- Represent your area with internal and external stakeholders
ABOUT YOU
- 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products
- Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world
- Experience working on ML products is a plus
- Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics
- Ability to extract insights and make decisions even with imperfect data or analytics setup
- Solid understanding of A/B testing, incrementality, and optimization logic
- Proven ability to connect product decisions to business outcomes (revenue, retention, expansion)
- Experience writing clear, structured PRDs for cross-functional teams
- Strong prioritization skills, balancing data, business context, and stakeholder input
- End-to-end ownership mindset — from discovery through delivery to adoption
- Comfortable operating in ambiguity and resource-constrained environments
- Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus
- Ability to align Engineering, Sales, CS, and Marketing without direct authority
- Strong communication skills (written and verbal)
- Fluent English (B2+)
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Tokyo
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
Qualifications
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Japanese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback
- Become a product expert and help customers use Linear to drive business outcomes
- Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
- Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
What we're looking for
- 5+ years relevant work experience in a technical customer-facing role
- SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
- Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
- Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
- Previous experience working with product + engineering teams and/or developer tools is preferred
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
In this role, you will serve as the primary technical partner for our most strategic prospects and customers in the APAC region. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you’ll do
- Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders.
- Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding.
- Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context.
- Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks.
- Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption.
What we’re looking for
- 8+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
- Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e.g., Python or JavaScript)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now
We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers.
As a Marketing Executive at Toters, your objective is to drive week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you.
Responsibilities:
Define and execute the marketing and communication activities according to the set marketing plan
Monitor the performance of all marketing campaigns
Implement marketing and advertising campaigns by analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars
Prepare marketing reports by collecting, analyzing, and summarizing sales data
Prepare promotional materials by coordinating requirements with the Graphics department
Manage company social media accounts, including social media calendar
Manage and plan activations related to social media events and targets
Coordinate and plan events related to specific activities in coordination with the concerned team
Build relationships with influencers and bloggers, through an allocated budget
Prepare and manage a report of Bi Weekly social media Calendar
Prepare and manage a report of Weekly Marketing & Events Calendar
Come up with ongoing marketing and seasonal/event-related marketing activations and promotions
Execute photo & video shoots
Qualifications:
A. or M.S. in Business Administration, Marketing, or other disciplines with relevant work experience
Ability to thrive in a cross-functional environment while juggling multiple responsibilities
Strong verbal, written, and organizational skills
Strong attention to detail
Creativity, writing and design skills
Location: San Marcos, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
участвовать в создании экспертного контента для отраслевых СМИ (Арендатор, Shop and Mall, CRE и др.); CustDev текущих клиентов для создания крутых кейсов;
Location: US: Illinois Remote Worker
Workplace: Remote
The role & it's impact:
As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.
This is a high-impact, field-based position across Illinois where you will own your territory and build deep, lasting relationships with accounting partners.
The team & how they connect:
You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion.
Initially you will focus on:
- Developing formal engagement plans and project strategies to support partner migrations.
- Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners
- Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy
- Recruiting, educating, and growing your partner base by delivering events and certification training
- Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management
Where and how you can work:
This is a field-based role in Illinois that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.
Here are some of the things we are looking for:
- You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.
- Your background includes proven success in field account management and a track record of meeting and exceeding sales targets
- You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting
- You will have the initiative to work independently while staying process-oriented and detail-focused
- Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level
- You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles
Compensation:
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $110,000 - $120,000
- All other US States: $106,200 - $115,200
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a Financial Data and Controls Lead to join our Billing Platform team. Billing Platform builds the systems customers use to transact with Anthropic: subscriptions, usage billing, quote to cash, invoicing, and payments. You'll be the dedicated owner of billing accuracy, reconciliation, and financial controls across those systems, making sure the right checks run, the right controls are in place, and the audit evidence exists.
Our billing systems and pricing change often, and each flow needs to meet SOX requirements. Accurate billing is what lets us launch products and pricing quickly and still close the books on time. The hard problems today include validating negotiated pricing from contract to invoice, handling the many forms of credits, app store billing, and keeping controls current while the systems under them are replaced.
This is a foundational role and the first hire of its kind on the team. You'll lead a working group of the reconciliation and controls owners from each billing engineering team, and you'll set the approach they follow. You'll work closely with Finance Systems, Accounting, Internal Audit, and Data Engineering.
The role sits in Engineering and works with Finance every day. Our Data organization builds the pipelines and owns the warehouse, and you'll use that data and partner with that team. We're looking for an engineer or data practitioner with strong accounting domain knowledge, who can talk to engineers about systems and to Finance and auditors about risk and materiality.
Key responsibilities
Own reconciliation and accuracy checks for critical billing data (quantity, price, discounts, and invoices) across our product platform, third-party billing and payment providers, app stores, cloud marketplaces, and in-house systems
Design and run detective controls that catch billing errors before they reach the accounting books
Partner with billing engineering teams to turn repeat checks into automated verifiers
Review billing changes that have financial impact, flag the ones that touch SOX or IT application controls (ITACs), and make sure functional test evidence is in place
Make SOX review a standard, lightweight step in how billing changes ship, treated like a security review, so launches are not delayed by it
Own the end-to-end test strategy and audit evidence for those changes, working with Finance Systems, Data Engineering, Accounting, and Internal Audit
Triage billing errors, prioritize backfills and fixes with the owning teams, and track materiality over time
Define and maintain the data contracts between billing and finance systems, so downstream teams can find and trust the data they need
Lead the working group of reconciliation and controls owners across billing engineering teams, through influence and not reporting lines
Act as the Billing owner, alongside Accounting and Finance Systems, for translating the product and pricing roadmap into financial impact, test strategy, and process updates
Minimum qualifications
Experience building or owning a financial ledger, billing reconciliation, or cash reconciliation system end to end, one that Accounting relied on to close the books
Hands-on SQL skills strong enough to take two messy datasets (for example usage events and invoices), match them, find the breaks, and explain the root cause
Accounting domain knowledge (order to cash, month-end close, and materiality) sufficient to tell which billing changes have financial impact
Experience working with SOX and Internal Audit teams on IT application controls, detective controls, transaction monitoring, functional test evidence, and auditor walkthroughs
Experience defining data contracts between billing or product systems and finance systems such as the ERP, general ledger, or revenue recognition
Track record of driving work across Engineering, Finance, Accounting, and Audit without direct authority
Ability to explain technical issues to Finance and auditors in their terms, and financial risk to engineers in theirs
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
Background as a backend, data, or analytics engineer who built a financial ledger or cash reconciliation system from scratch
Experience running these systems under public company reporting requirements, and scaling them as the company grew
Experience with usage-based or consumption billing
Experience with multi-party billing, such as marketplaces, or app stores
Experience turning manual checks into automated verifiers with engineering teams
Experience remediating a control deficiency, or standing up a controls program while the underlying systems were changing
A track record of using Claude or other AI tools to automate reconciliation, testing, or evidence collection, with checks that hold up to review
Experience with billing and finance tools such as Stripe, Metronome, Zuora, NetSuite, or Workday Financials
Python for data analysis or automation
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$345,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. At frontier scale, an RL run is a large distributed system: training, sampling, and environment execution run concurrently across a large fleet of accelerators and hosts. As an engineer in RL Engineering, you'll work on keeping that system secure as it scales.
This is a hands-on engineering role. You'll work in the RL codebase and the infrastructure underneath it, alongside the engineers and researchers who build and use it. The system is large and changes as fast as the research does, so security work here has to keep up with that pace without costing performance or velocity.
We're hiring from two backgrounds: security engineers who want to work on large-scale ML systems, and ML systems or research engineers who want to work on security. Strong candidates have depth in one and real interest in the other.
Key responsibilities
Design, build, and operate security controls for RL training systems and the infrastructure they run on
Work across the stack (orchestration, environments, training, inference) wherever the work is needed
Review designs and code across the RL stack, find security problems, and fix them
Build shared libraries and tooling that other RL engineers and researchers build on
Build the observability needed to understand what these systems are doing
Work with researchers and performance engineers to make sure security changes preserve training correctness and performance
Write clear design documents for what you build
Minimum qualifications
Strong software engineering skills in Python and at least one systems language such as Rust, C++, or Go
Experience designing, building, and operating large-scale distributed systems or security systems in production
Strong understanding of security fundamentals
Working knowledge of Linux, containers, and cloud infrastructure
Experience debugging complex problems across many hosts and services
Ability to reason about tradeoffs between security, performance, and reliability
Strong written communication, including design documents
Preferred qualifications
Experience running ML training or inference infrastructure at scale
Experience with infrastructure security, such as isolation, access control, networking, or identity
Experience with container orchestration such as Kubernetes, and with sandboxed or virtualized code execution at scale
Experience building observability for large fleets
Experience supporting research teams or other fast-moving internal users
Familiarity with reinforcement learning or large language model training workloads
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's go-to-market organization is growing quickly, and our most important priorities for customers and for our field rarely sit within one team. Priorities cut across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, Partnerships and more. We're looking for a strategic program manager to own these initiatives end to end.
You'll start with an ambiguous ask, sometimes from a senior leader and sometimes from a signal in the data. You'll find the root cause of the problem and design a solution with subject-matter experts across the company, then drive it from strategy to planning to results to iteration. You’ll bring stakeholders along while still moving quickly to the right answer. The work ranges from large cross-functional programs to short, focused SWAT efforts on urgent questions. Success looks like making better decisions, faster, for our customers and our field.
This is a strategic, highly cross-functional individual contributor role for someone equally comfortable building a business case, running a forum with senior stakeholders, getting into the data, and working directly with the field. You'll operate with high autonomy on the most critical GTM questions we face.
Key responsibilities
Own a portfolio of strategic GTM programs end to end, each starting from a business problem (e.g., customer activation, seller efficiency, model launches) and running from scoping through launch, operationalization, results, and iteration
Act as a thought partner to Sales and GTM leaders: identify, scope, and prioritize the programs most worth doing, and say no to the rest
Turn ambiguous, loosely scoped problems into structured analysis, a defensible model, and a clear plan with owners, milestones, and decision points
Align and drive teams across Sales, Marketing, Customer Success, Product, Revenue Operations, Enablement, Finance, Legal, and Partnerships without formal authority over any of them
Engage senior executives on the status and outcomes of the most critical programs
Manage change so new programs are adopted by the field, and define and report on success metrics such as adoption, time-to-value, and productivity impact
Use AI tools every day to analyze, model, and build faster
Create the templates, cadence, and reporting that help every future program launch well
Minimum qualifications
Have led complex cross-functional programs from problem definition through delivery, in strategy consulting, strategy and operations, GTM or sales programs, or program management
A track record of turning ambiguous problems into clear, defensible recommendations
Have driven initiatives to completion across teams you do not manage, including when senior stakeholders disagreed
Analytical skills: building a business case and quantitative model, defining targets, and pulling and analyzing your own data from CRM and BI tools
Clear written and verbal communication, with experience presenting analysis and recommendations to senior and executive audiences
A working understanding of how an enterprise sales organization operates
Have built programs or processes where none existed, and owned the outcome through to results
Are motivated by Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
A background in strategy consulting followed by an in-house role where you built and ran programs and strategic projects
Experience running sales or GTM programs with measured results, such as pipeline, activation, adoption, or launch programs
Experience working within a sales operating cadence, such as forecast calls and pipeline reviews, Sales planning, product launches
Hands-on experience using AI tools daily to work faster and more rigorously, including building workflows with Claude or similar tools
Experience at a company selling technical or AI products
Experience as an early hire in a new team or function
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, AMER
Workplace: Remote
PARTNERSHIPS MANAGER, ECOSYSTEM
ABOUT SUPABASE
Supabase is the Postgres development platform built for developers. We provide a complete backend solution — Database, Auth, Storage, Edge Functions, Realtime, and Vector Search — all deeply integrated and designed to scale. Millions of developers build on Supabase. We're remote-first, async-native, and we move fast.
ABOUT THE ROLE
We're in the early days of building our partner marketplace program, and this role is foundational to it. You'll help lay the groundwork for what this program becomes — starting by owning two critical pieces: deep account management for our top marketplace and referral partners, and vetting the intake of new partnership requests. You'll take a focused set of high-priority partners and go deep — building the co-marketing and co-sell motion that drives real user growth — while also serving as the first filter for new partner opportunities coming into the pipeline.
What you'll do
Partner Account Management
- Develop and execute co-marketing and co-sell strategies with each partner to drive user growth
- Own day-to-day relationship management for a focused portfolio of top marketplace and referral partners
- Report on partner performance and progress — adoption, attribution, revenue impact — to internal stakeholders
- Coordinate integration support and ensure partners have what they need to succeed post-signature
Partner Intake & Routing
- Vet incoming partnership requests and evaluate fit against our partnership criteria
- Ensure new partners are routed and bucketed correctly across the right internal programs
- Own partner onboarding — getting new partners set up and moving smoothly from signed agreement to active partner
- Flag high-potential opportunities for further evaluation or escalation
Who you are
- 5-10 years of experience in Partnerships, referral marketing, or channel sales
- Experience helping build a marketplace from 0 to 1
- Domain expertise spanning PLG motions, integrations, marketplace ecosystems, and devtools/database companies — you understand how developers evaluate and adopt infrastructure tooling, and you've seen how partner programs operate from the inside
- Track record of driving co-marketing and co-sell campaigns that delivered measurable results, with a solid grasp of attribution
- Fluent working across modern tool stacks — Notion, Linear, Slack, Claude, and similar systems — as part of your daily workflow
Nice to have
- Prior experience at an early-stage startup
- Hands-on experience building with Supabase or AI-powered tools (Lovable, Bolt, Figma, v0, etc.)
We Offer
- 100% remote, no location-based salary adjustments
- Autonomous work environment
- Comprehensive health, vision, and dental — 100% for employees, 80% for dependents
- Tech Allowance + Annual Education Allowance
- Annual company off-sites
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Los Angeles, CA or Remote
Workplace: onsite
Role Description
Spin.AI is looking for a highly analytical, hands-on Growth Marketing Lead to own the performance engine behind our inbound marketing strategy across Spin.AI’s portfolio: including Backup (Mission critical SaaS apps), Security (DLP and Browser), and Atlassian backup/ecosystem.
This person will connect organic, paid, social, web, retargeting, nurture, conversion, and performance measurement into a cohesive inbound growth engine. You'll partner closely with our Director of Marketing to take strong stories, campaigns, content, and creative and ensure they reach the right audiences, convert effectively, and contribute to a measurable pipeline.
You'll serve as the internal owner of growth performance, connecting marketing programs, external agencies and freelancers, our fractional Marketing Operations support, data, and funnel performance. You'll have significant ownership and autonomy in this role.
We're hiring you for your expertise, and we trust you to use it. We want you to challenge assumptions, bring forward ideas, tell us when you think there's a better way, and make decisions within your area of ownership. You won't have someone standing over you telling you how to do your job; you'll have the space and support to figure out what will drive results and execute against it.
What You'll Own:
Inbound Growth & Demand
Own performance across the inbound marketing funnel, from acquisition through qualified opportunity.
Understand how prospects discover, engage with, convert through, and progress across marketing channels.
Identify gaps, friction, and growth opportunities throughout the buyer journey.
Partner with the Director of Marketing to connect organic visibility to measurable business outcomes.
Develop a holistic view of inbound performance across all three brands.
Paid Acquisition & Performance Marketing
Own paid acquisition strategy across Google, LinkedIn, retargeting, paid social, and additional channels.
Manage and optimize paid marketing budgets.
Determine where investment should increase, decrease, or be tested based on performance.
Develop audience, offer, channel, and campaign testing strategies.
Evaluate performance based on qualified opportunities and pipeline—not simply impressions, clicks, or lead volume.
Manage paid media agencies, freelancers, and specialized partners.
Campaign Activation & Distribution
Partner closely with the Director of Marketing to turn integrated campaign strategies into measurable growth programs.
Develop distribution and amplification plans around major campaigns and content.
Determine appropriate audiences, channels, offers, conversion points, and follow-up strategies.
Ensure campaigns have clear paths from awareness and engagement to conversion.
Find opportunities to extend the reach, performance, and business value of existing content and creativity.
Conversion Rate Optimization
Own CRO across landing pages, forms, CTAs, campaign experiences, and key website conversion paths.
Partner with the Director of Marketing and creative resources on messaging and creative variations.
Build and maintain an ongoing testing roadmap and turn successful experiments into repeatable best practices.
Retargeting, Lifecycle & Lead Nurture
Develop strategies for continuing to engage prospects after their initial interaction.
Build retargeting audiences and programs across relevant channels.
Develop lifecycle segmentation and nurture strategies.
Partner with fractional Marketing Operations support on automation and technical implementation.
Improve progression from initial engagement to qualified opportunity.
AI-Native Marketing & Execution
Be AI-native in how you work, using AI as an everyday part of research, analysis, execution, experimentation, and decision-making – not simply as a writing assistant.
Use AI to analyze marketing and performance data, uncover trends and anomalies, synthesize insights, identify growth opportunities, and accelerate reporting.
Use AI to accelerate campaign development and experimentation, including audience research, messaging variations, landing-page testing, creative ideation, and performance analysis.
Build AI into repeatable workflows to automate manual work, connect information across tools, and increase the speed and quality of marketing execution.
Be comfortable working with leading AI platforms and AI-enabled productivity tools such as ChatGPT, Claude, Claude Cowork, and similar tools, while continuously evaluating new technologies as the ecosystem evolves.
Know how to work effectively with AI-generated analysis: asking the right questions, providing the right context and data, validating outputs, and applying human judgment before acting on recommendations.
Proactively identify opportunities where AI can make our marketing organization faster, smarter, more analytical, and more scalable.
Growth Experimentation
Maintain a prioritized growth experimentation roadmap.
Move quickly from hypothesis to execution
Scale what works and stop what doesn't.
Proactively bring new ideas, channels, technologies, and opportunities to the team rather than waiting for them to be assigned.
Performance Analytics & Attribution
Connect marketing activities to measurable business outcomes.
Understand performance across visitor → lead → qualified lead → opportunity → pipeline.
Establish KPIs for campaigns and acquisition programs.
Monitor acquisition costs, funnel conversion, opportunity creation, pipeline contribution, and campaign ROI.
Turn performance data into recommendations and actions, not simply dashboards.
Help leadership understand what's working, what's not, why, and what Marketing should do next.
Partnership With the Director of Marketing
This is designed to be a
close counterpart relationship between two distinct areas of marketing expertise.
The Director of Marketing owns the
market-facing strategy
: overall marketing strategy, integrated campaigns, narrative, brand, content, messaging, creative direction, organic strategy, customer storytelling, thought leadership, and market POV.
The Growth Marketing Lead owns the
performance engine
: acquisition, distribution, activation, conversion, retargeting, nurture, experimentation, optimization, and measurement.
You'll be involved early in campaign planning, not handed finished assets and asked to promote them. Your audience, channel, conversion, and performance insights should influence how campaigns are built from the beginning.
At the same time, the role maintains clear functional ownership. The Growth Marketing Lead does not replace ownership of overall marketing strategy, brand strategy, editorial strategy, company narrative, creative direction, or integrated marketing strategy.
Both roles remain deeply connected to GTM, pipeline, revenue, and business outcomes.
Together, they create the feedback loop between what the market needs to hear and what performance data tells us is resonating.
Fractional Marketing Operations Partnership
The Growth Marketing Lead will work closely with a
fractional/retained Marketing Operations resource
who can support the technical infrastructure required to run and measure the growth engine.
This may include CRM and marketing automation infrastructure, campaign tracking and attribution, lead scoring and routing, lifecycle automation, integrations, database health, dashboards, and reporting infrastructure.
You don't need to personally administer every system. You
do
need enough technical fluency to know what needs to be built, articulate the business requirements, recognize when something isn't working correctly, and use the resulting data to make informed decisions.
You will effectively serve as the
business owner of marketing performance
, with specialized Marketing Operations support helping i
What Success Looks Like:
Success will be measured through outcomes including:
Marketing-sourced pipeline
Qualified opportunities generated
Inbound conversion rates
Cost per qualified lead and opportunity
Lead-to-opportunity conversion
Paid acquisition efficiency
Landing-page and website conversion
Funnel velocity
Growth experiment performance
Improved visibility and confidence in marketing performance across the portfolio
Experience We're Looking For:
3–5+ years of B2B growth, demand generation, performance marketing, or related experience, ideally within cybersecurity, SaaS, or technology.
Demonstrated experience owning multi-channel inbound acquisition programs.
Hands-on understanding of Google Ads, LinkedIn Ads, retargeting, paid social, and performance marketing.
Strong understanding of SEO and organic acquisition, with experience connecting organic traffic to conversion and pipeline.
Experience with landing-page optimization, CRO, A/B testing, and structured experimentation.
Experience building retargeting, nurture, and lifecycle programs.
Strong understanding of B2B marketing funnels and progression from visitor through lead, opportunity, pipeline, and revenue.
Experience working with CRM, marketing automation, attribution, analytics, and reporting systems.
Demonstrated proficiency using AI in modern marketing workflows, including research, data analysis, reporting, campaign optimization, experimentation, automation, and productivity. You should be comfortable working across leading AI platforms and quickly learning new tools as they emerge.
Strong analytical skills and the ability to translate data into clear recommendations and actions.
Experience managing agencies, freelancers, vendors, and specialized external resources.
Experience collaborating closely with senior marketing leadership, Content/Creative, Sales, Product, and external Marketing Operations resources.
Comfortable balancing strategic thinking with hands-on execution.
Cybersecurity experience is valuable, but strong B2B SaaS experience combined with the ability and desire to learn a technical market quickly can also be successful.
How We Work:
You have a startup mindset.
You're a self-starter who doesn't need someone telling you what to do throughout the day. You can take a business objective, figure out what needs to happen, ask the right questions, and independently move the work forward. You're resourceful, curious, and a fast learner.
We trust your expertise.
There is real ownership in this role. We hire great people because we want their ideas, judgment, and experience – not because we want someone to simply execute instructions. If you think there's a better approach, we genuinely want to hear it. If the data is telling you we should change direction, say so. You'll be trusted to make decisions within your area, experiment thoughtfully, and do your job in the way you believe will produce the strongest results.
You're collaborative and dynamic.
You'll work closely with the Director of Marketing, broader marketing leadership, Sales, Product, external partners, and specialists across the organization. You know how to bring strong opinions and expertise to the table without creating territorial silos. You communicate well, welcome feedback, and value other people's expertise as much as your own.
You move fast.
We'd rather thoughtfully test a strong idea, learn from it, and iterate than spend months trying to make something theoretically perfect. You know how to prioritize, execute, measure, and move forward. If something doesn't work, understand why, learn from it, and try again.
You take ownership.
If something you're responsible for isn't working, you investigate it. If tracking looks wrong, you flag it. If an agency isn't delivering, you address it. If you see an opportunity, you bring it forward. "Nobody told me to" isn't how we operate.
You're a team player.
We care about the work we do and the people we do it with. You take pride in producing great work, celebrate team wins, help when someone needs it, and genuinely enjoy collaborating with smart people toward a shared goal.
You're adaptable.
Our products evolve. Technology advances. Messaging changes. Priorities change. AI is changing how people discover and consume information, and cybersecurity certainly doesn't stand still. You're comfortable operating in a fast-moving technical market and can learn quickly enough to keep pace.
You're AI-native.
AI is changing both the cybersecurity market we operate in and the way great marketing teams work. We expect you to use it. Whether you're analyzing campaign data, researching an audience, building a workflow, pressure-testing an idea, finding patterns, or eliminating repetitive work, your instinct should be to ask how AI can help you do the job better and faster. We're not looking for someone who occasionally opens an AI tool, we want someone who actively experiments with new capabilities and incorporates the best ones into how they work.
You're comfortable with cybersecurity.
You don't need to know every acronym on day one, but you should enjoy learning complex technology and understanding the problems our customers are trying to solve. You can become conversant enough in cybersecurity to make intelligent decisions about audiences, campaigns, messaging, and performance.
You care about outcomes more than activity.
Launching a campaign isn't the finish line. A beautiful dashboard isn't the outcome. More leads aren't necessarily better leads. You want to understand what actually moved the business and what we should do differently because of it.
And we genuinely enjoy working together!
Across Spin.AI, Revyz, and DoControl, we want people to be proud of what they build, without believing great work requires sacrificing everything outside of it. We respect work-life balance, trust people to manage their responsibilities, and value positive, healthy working relationships. We work hard, move quickly, and care deeply about results – but we also want people to enjoy the work they're doing and the life they're living while they do it. A positive attitude, mutual respect, and being someone others genuinely enjoy working with matter here.
What We Offer:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
Why Spin.AI:
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: San Francisco Bay Area, CA
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE
Reporting to the COO, the VP of Finance will serve as the senior financial executive responsible for the full spectrum of corporate finance, including FP&A, accounting, strategic planning, board reporting, and IPO-readiness. You will manage a high-performing finance team, build the systems and processes that support a scaling infrastructure as a service business, and act as a trusted advisor to leaders across the organization.
This is a high-ownership role for a builder who is equally comfortable in the boardroom and in the details. A successful hire will be able to turn complex business data into clear strategic guidance and scale a lean finance function without losing rigor by leveraging the latest technology available.
There is not currently a CFO in place, so there is also potential room for growth into that role for high performers.
WHAT YOU'LL DO
Financial Planning & Strategy
- Serve as a strategic thought partner to the COO and CEO — bringing a financial lens to company-level decisions on market positioning, competitive strategy, pricing, geographic expansion, and capital allocation
- Co-own the company’s long-range strategic plan alongside executive leadership, shaping not just the financial expression of strategy but the strategy itself
- Identify the financial and operational levers that drive sustainable growth, and advocate for resource allocation decisions that reflect Teleport’s most important strategic bets
- Own the annual planning and quarterly forecasting cycles, delivering accurate, driver-based financial models across revenue, cost, and headcount
- Lead scenario analysis and sensitivity modeling to pressure-test strategic options and support key investment decisions
- Translate financial data into clear, actionable insights for the COO, CEO, and Board of Directors by connecting day-to-day performance to long-term strategic goals
Accounting & Controls
- Oversee all accounting operations including monthly close, revenue recognition (ASC 606), and financial statement preparation
- Maintain and strengthen internal controls, ensuring compliance with US GAAP and audit readiness
- Manage relationships with external auditors and tax advisors
Board & Investor Reporting
- Prepare board-level financial packages, investor updates, and management reporting with clarity and precision
- Support fundraising, debt financing, and M&A diligence processes as needed
- Develop the financial narrative for investors and analysts, underpinned by robust SaaS metrics
Business Partnering
- Partner closely with Sales, Product, Engineering, and People leaders to drive financial accountability across the business
- Own financial metrics and provide regular performance analyses
- Support revenue operations, pricing strategy, and go-to-market financial planning
Team & Systems Leadership
- Lead, mentor, and scale a high-performing finance team including FP&A, accounting, and revenue operations
- Drive the selection, implementation, and optimization of financial systems and tools (ERP, FP&A platforms, billing infrastructure)
- Build scalable, automated financial processes that support rapid growth and eventual public-company readiness
- Champion and model the use of AI and modern technology tools — actively embedding automation, AI-assisted analysis, and intelligent workflows into finance operations to move faster, reduce manual work, and raise the quality of output
- Set the standard for technology fluency on the finance team: encourage experimentation with tools like Claude and other AI systems for modeling, reporting, and documentation, and create space for the team to share what works
WORKING AT TELEPORT IN THE AGE OF MODERN TECHNOLOGY
At Teleport, using the best available tools and systems isn’t a nice-to-have — it’s part of how we work. We expect every Teleporter to actively adopt modern technology to do their job better: move faster, think harder, and produce work they’re proud of. That means embracing automation, better documentation systems, analytics, and tools like Claude regularly, bringing technology into your problem-solving, and sharing what works with your team.
WHAT WE'RE LOOKING FOR
- 18+ years of progressive financial leadership experience, with significant time as VP of Finance, CFO, or equivalent senior finance executive
- Proven record of success at a high-growth B2B Cybersecurity, SaaS or infrastructure technology company in Series D/E/F stages with over $200mln in ARR
- Strong command of GAAP accounting, SaaS financial metrics, financial controls, and audit processes
- Demonstrated experience supporting a company through key inflection points — Series C+, late-stage private, or IPO preparation
- Outstanding communication skills — able to present complex financial matters to executive teams, boards, and investors with confidence and clarity
- Proven ability to build and lead high-performing, geographically distributed finance teams
- Hands-on experience evaluating, selecting, and scaling financial systems (NetSuite, Workday, Adaptive Insights, or comparable platforms)
- Collaborative, data-driven decision-maker who thrives in a fast-moving, distributed environment
- Ability to be in-person in our HQ in Oakland, CA, a few times a week for in-person collaboration with the executive team.
NICE TO HAVE
- CPA, CFA, or MBA from a leading program
- Experience taking a company through late stage private funding stages and IPO
- Open-source or developer-tools experience.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
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