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Location: Yerevan, Armenia Workplace: onsite EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Senior Software Engineer to join our team in Armenia! About the role: We are looking for a senior generalist engineer. You will work across PHP, AngularJS, Go, Node, and SQL. Strong in PHP, able to pick up Go and Node as needed, able to work in a system you did not write. You own features from design to production, write short design docs before non-trivial work, and work directly with product and QA. You already use agentic coding tools daily. Senior here is not about years of experience. It is about how you operate, technically and with people: Takes the hard tasks. Picks up the unclear, risky, or unpopular problem and drives it until it is working in production for real users. Done means live, not a ticket status. Flexible in solutions. Has more than one way to solve a problem and chooses based on constraints, not habit. Moves fast when it matters. Knows when to ship quickly and when to slow down, and can tell the difference. Communicates. Explains decisions clearly, keeps people informed, raises problems early instead of late. Gives and takes feedback. Direct, specific, constructive. Not defensive when the feedback comes back. Owns outcomes. Not just the code, but whether the thing actually works for the people using it. What you'll get to do: Build and ship features across the stack: data model, API, UI. Help split the monolith into services: define service boundaries, plan data migrations, roll out changes step by step without downtime. Modernize legacy code where it pays off. Write short design docs for non-trivial changes. Own what you ship: monitoring, alerts, fixes. Design schemas, write efficient queries, build reports operators depend on. Review code and mentor. What we're looking for: Solid experience building and running production software at a senior level. Strong in PHP; able to pick up Go and Node as needed. Solid with relational databases: schema design, query performance, migrations on live data. Experience improving a large legacy codebase incrementally. Usage of agentic AI coding tools daily. You can show us how you plan work for an agent, where you trust it, and where you don't. Writing tests and treating correctness especially seriously where money, commissions, and reporting are involved. Writing clear design docs, tickets, and PR descriptions. Communicating directly with product, QA, and non-technical stakeholders. Working English, spoken and written. Nice to have Splitting a monolith into services in production. Kubernetes and Cloudflare in daily operations. LLM-backed features: pipelines, evaluation, self-hosted open-weight models, MCP servers. Applied ML in production (recommendation or scoring). Payments, fintech, or iGaming. Web scraping at scale, anti-bot handling, proxies. Here's what we offer: Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. Access online learning platform like Udemy for Business, and a budget for external training. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Gym allowance. Parking Team-building activities in various locations.

Location: Bangalore, Karnataka, India Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai. Technical Account Manager Your Role: The Technical Account Manager (TAM) is a critical role at Vectra and is responsible for developing and managing Vectra’s customers in an assigned region. You will own the relationships with your customers, connecting with key business executives, security and IT stakeholders to develop an understanding of their strategic business needs and goals. Your Impact: Leveraging this customer knowledge and your expertise in Vectra products and cybersecurity, you will provide an ongoing adoption and industry best practices strategy to ensure your customers understand and maximize value from their investment in Vectra. This role demands interaction with enterprises at the senior level (CISO), as well as with technical staff within the IT and Security organization. Responsibilities: Drive high touch customer success focusing on large and highly complex enterprise organizations Lead customers throughout the entire customer journey: onboarding, value realization, adoption and expansion Own the customer relationship, providing ongoing support and proactive leadership to Vectra’s customers, to drive high levels of customer satisfaction, deep engagement, and mutual success. Conduct customer touchpoints, executive business reviews and proactively monitor customer health Drive deep integration of the Vectra Cognito platform into our customer’s business processes and technical ecosystem to create and increase stickiness. Identify and grow expansion opportunities within the customer base and collaborate with the sales team to facilitate growth attainment. Identify and assess renewal risks; develop and collaborate with internal teams in executing the remediation plans. Direct crisis and incident response with urgency, working cross-functionally to ensure timely resolution while communicating effectively with customers. Identify, develop and implement repeatable programs and processes across your portfolio of customers to maximize product adoption and usage and achievement of customer’s business objectives. Track, measure and report on key metrics such as: customer satisfaction, customer health score, adoption rates, etc. Able and willing to travel for on-site customer visits as required (25- 50%) Requirements: Successful candidates will have a solid technical foundation in network security and enterprise software, a proven track record of successfully interfacing with customers on both technical and non-technical levels, strong business acumen and sales experience, and above all a passion for ensuring a top quality customer experience. A minimum of 5 years of experience in enterprise subscription-based vendors in a customer-facing role (such as Technical Account Manager - TAM, Professional Services, Sales Engineering, or Strategic Customer Service) Role must be based in Bangalore and willing to regularly go to the office (Hybrid) and occasionally as needed travel to customer site. Extensive experience as a hands-on CSM or TAM supporting high touch enterprise customers (Fortune 500 or other large companies) Strong experience of security product lines (firewalls, sandboxing, SIEM, forensics-type platforms) Strong Knowledge of TCP/IP, DNS, VPN and SSL technology Strong understanding of current security technologies and risks Project management skills with a high attention to detail Experience in supporting customers with strong empathy AND passion for revenue and growth Proven record of establishing and building successful C-level relationships Service management minded with strong commitment to customer service Excellent presentation and communication skills, both verbal and written Excellent organizational, analytical, negotiation, and influence skills Relevant Bachelor’s degree; preference for computer science or related degrees Demonstrated ability to use AI-enabled tools to improve productivity, quality, decision-making, and customer outcomes—for example, ChatGPT Enterprise, Microsoft Copilot and AI-enabled analytics tools. Comfortable using AI for practical work such as drafting customer communications, summarizing cases, analyzing trends, preparing reports, researching technical issues, and automating routine workflows. Able to critically validate AI-generated outputs, apply sound judgment, and protect confidential and customer information. Identifies opportunities to responsibly embed AI and automation into team processes and supports adoption of approved tools. Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive pla n eligibility, and participation in the employee equity plan (stock options). Specific benefits offered var ies by location, but commonly in clude health care insurance , income protection / life insurance , access to retirement savings plans, behavioral & emotional wellness services , generous time away from work, and a comprehensive employee recognition program. Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Location: San Francisco Bay Area, USA; Remote, USA Workplace: Remote ABOUT HIGGSFIELD Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ROLE OVERVIEW We’re looking for a highly operational, systems-minded Contract Manager to own and scale our commercial contracting processes. Sitting at the intersection of Legal, Finance, and GTM, you’ll help ensure contracts move quickly and accurately while maintaining the right level of process, visibility, and risk management. This is a hands-on role for someone who enjoys turning complex or manual processes into simple, scalable systems. You’ll manage the day-to-day contracting lifecycle while owning the infrastructure behind it—from intake and approvals to Ironclad workflows, templates, reporting, and automation. You’ll be successful in this role if you’re highly organized, comfortable operating with autonomy, and constantly looking for ways to make contracting faster and easier for the business. KEY RESPONSIBILITIES Commercial Contracting - Manage the full lifecycle of commercial agreements, including creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements. - Own contract intake across Growth, Marketing, PR, Recruiting, Finance, and B2B; route, prioritize, track, and drive requests through completion. - Independently draft, review, and negotiate NDAs within approved playbooks and fallbacks. - Prepare first drafts and markups of commercial agreements using Higgsfield templates and playbooks, escalating exceptions to Legal with clear recommendations. - Conduct final quality checks and coordinate Legal, Finance, and executive approvals before signature. - Route approved agreements through Ironclad and DocuSign and ensure executed agreements are properly filed. - Manage contracting SLAs, proactively flag delays, and maintain clear visibility into open matters. Ironclad & Contract Operations - Co-own the build and ongoing administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting. - Translate Higgsfield’s contracting playbooks into standardized clauses, approved fallbacks, escalation rules, and automated workflows. - Build and maintain self-service intake workflows and templates across B2B and non-B2B agreements. - Maintain permissions, record types, legacy agreements, and repository hygiene so Ironclad remains the single source of truth. - Troubleshoot workflow issues and partner with workflow engineers when technical support is required. - Build reporting around contract volume, cycle times, SLAs, and bottlenecks. - Support integrations and automation across Finance, Security, Slack, AI-assisted review, and other systems. - Onboard teams to Ironclad and create lightweight documentation that drives adoption. Operational Excellence - Own matters from intake through execution, filing, and stakeholder communication. - Maintain accurate trackers and provide concise, proactive updates without requiring follow-up. - Identify gaps in templates, workflows, or processes and take ownership of resolving them. - Apply approved templates and playbooks independently while escalating exceptions early. - Continuously improve contracting processes through better workflows, automation, reporting, and AI tooling. REQUIREMENTS - 5+ years in contract management, legal operations, or commercial operations, ideally at a high-growth technology company. - Deep hands-on Ironclad experience building and launching workflows, templates, approvals, permissions, playbooks, and reporting. This is a must. - Experience scaling or cleaning up a CLM, including legacy migrations, record consolidation, and workflow rollouts. - Ability to independently negotiate NDAs and prepare first-pass commercial agreement markups using established playbooks. - Strong working knowledge of commercial agreements and contracting lifecycles; a law degree is not required. - Exceptional attention to detail, organization, and follow-through in a high-volume environment. - Strong judgment around applying playbooks, meeting SLAs, and knowing when to escalate to Legal. - Collaborative, clear communicator who works effectively across Legal, Finance, Growth, Recruiting, PR, and leadership. - Familiarity with automation and AI tools such as n8n and Claude, with an interest in using technology to scale legal operations. COMPENSATION & BENEFITS We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. • Base Salary: The anticipated salary range for this role is $110,000 - $150,000, depending on experience, skills, scope, and location. • Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. • Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally • The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. • Significant ownership, direct impact, and opportunities for professional growth as the company scales.   This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexu

Location: Calapan City, Philippines As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live . On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Willingness to adapt to varying assignment types and industries. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys Benefits This is a freelance , project-based position Flexible working hours

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Product Manager, Dashboard, you’ll own the Vercel Dashboard, the control plane for every Vercel user. You’ll define how developers and teams interact with Vercel from first login through daily use, across individual accounts and enterprise organizations. You’ll lead the shift from a project listing page to a personalized, agent-powered surface that proactively helps users ship and discover value. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday. What you'll do Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users, and move it from a passive “pull” experience to a proactive “push” experience with insights, notifications, and recommended actions Define the information architecture and design patterns that product area teams (Billing, CI/CD, Observability) build within, and keep their experiences consistent in the Dashboard shell Partner with Engineering on the Dashboard’s performance bar Run experiments and measure onboarding funnel performance, feature adoption, and engagement across user segments What you need 6+ years of product management experience, including building and shipping developer-facing products Worked on control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies Defined the information architecture of a complex product Use AI tools in your own workflow Run experiments and used product analytics to drive roadmap decisions Bonus if you Have worked on platform or horizontal product teams where you set patterns that other teams adopt Have worked on onboarding, activation, or growth loops in a product-led growth context Have worked on personalization frameworks or systems that adapt to user segments and lifecycle stages Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $172,000 - $258,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: New York, New York Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities. As a BDR , you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions. This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions. About the Role: Build pipeline for AI Labs, a new vertical dedicated to improving how cities function. Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans. Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions. Facilitate meetings, provide demos, qualify leads, and close deals as appropriate. Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability. Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies. About You: Minimum of 1–4 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role. Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy. Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively. Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply. Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly. Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks. Compensation and Benefits: All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: Associate $70,000-$80,000 + $5k bonus target // Associate Principal - $90,000 -$115,000 + $10k-15k bonus target Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact. We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them. You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us. What you'll do • Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation. • Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes. • Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define. • Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents. • Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric. • Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find. • Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly. • Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked. • Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape. • Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means. You’ll likely succeed if you have • 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on. • Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously. • 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved. • Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters. • Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed. • Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead. • Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters. Bonus attributes • Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals. • Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure. • Experience working directly with card networks, issuing processors, or sponsor banks. • Time at an early-stage company during a period of fast scaling. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Vancouver, BC The Asana Marketing team fuels business growth across revenue marketing, product marketing, brand, content, advertising, and lifecycle programs. We build campaigns, content, and experiences that drive impact at scale. As our Senior Copywriter, you will be the definitive creative voice across Asana's Brand Creative team—shaping how the brand speaks across every channel, medium, and moment that matters. This is a leaderful role as much as a writing role: you will define and steward our brand voice, set the standard for copy quality across the creative team, and bring language to life across campaigns, performance ads, sizzle reels, demo video scripts, and more. You will work at the intersection of strategy and craft—partnering closely with art directors, designers, producers, and cross-functional stakeholders—to translate briefs into work that is sharp, original, and unmistakably Asana. You will also be a teacher and force multiplier: codifying our voice in frameworks and guidelines others can apply, mentoring colleagues, and raising the bar for written communication across the Marketing organization. You bring deep conviction and active curiosity to your work, including a genuine interest in how AI can augment the craft of writing. You know how to use these tools intelligently without sacrificing creative ownership, and you build workflows that help the team move faster without compromising quality or your own originality. This role is based in our Vancouver, BC office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What you'll achieve Define, steward, and evolve Asana's brand voice: building the guidelines, frameworks, and reference materials that make great writing scalable across Marketing surfaces Serve as the hands-on writer and copy authority on campaigns, crafting language across formats, including: ads, landing pages, release communications, sizzle reels, demo video scripts, social content, and event materials Lead copy on the highest-complexity, highest-visibility initiatives from brief through final delivery—managing feedback cycles, cross-functional input, and timelines along the way Partner closely with art directors, designers, and producers to shape integrated creative, ensuring copy and design tell a coherent, compelling story together Mentor and coach colleagues and cross-functional partners on what does and doesn't ring true to Asana's voice; develop resources and tools that make strong writing more accessible to the wider team Drive alignment with senior stakeholders and cross-functional partners, presenting creative rationale confidently and leading feedback conversations with clarity and conviction Connect language and copy decisions to business outcomes, advocating for creative choices in terms of audience, objective, and measurable impact Identify and implement AI-powered writing workflows that increase speed, efficiency, and creative range, while maintaining authorial voice and original thinking Manage vendors and contract copywriters as needed, ensuring quality and brand consistency Give and receive direct, constructive feedback through critique, and contribute to a creative culture where high standards and generosity coexist Manage multiple initiatives simultaneously with strong organizational judgment, moving projects reliably from brief to execution About you 8+ years of professional copywriting experience, ideally in-house at a technology company or at an agency working on tech brands Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. A portfolio that demonstrates range across campaign copy, video scripts, digital advertising, and branded content—with a clear and distinctive point of view of B2B and B2C creative Recognized expertise in brand voice: you've built and documented voice frameworks, and you can teach others to apply them with consistency and confidence Proven ability to lead complex, cross-functional creative projects from brief to delivery with minimal oversight Experience working alongside designers and cross-functional stakeholders in a deeply integrated creative process Strong strategic instincts: you connect language choices to business objectives and can make the case for your creative decisions to senior and executive stakeholders A fluent, confident communicator—verbally and in writing—who can drive alignment, present work persuasively, and model clear thinking for others Demonstrated curiosity about AI tools and experience incorporating them into writing workflows to improve speed, efficiency, or creative range—without losing authorial ownership High EQ and a growth mindset; you welcome feedback, generously share knowledge, and approach collaboration with a "yes, and" attitude All submissions must include a link to a portfolio or writing samples At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $132,000-150,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE Compliance is an intentional product surface at Rain. Every card we issue, every wallet we open, and every dollar that moves across our rails depends on controls that are correct, auditable, and fast enough not to be felt. We are hiring a Senior Product Manager to own that surface end to end. You will own the compliance product area across four connected domains: financial crime (KYC/KYB, sanctions, transaction monitoring), licensing and regulatory readiness, card network and issuing-bank obligations, and the compliance tooling our enterprise partners use to run their own programs. As Rain continues to expand its product suite, you will ensure our compliance product serves our customers’ needs with these new products as well. You will work daily with Compliance, Legal, Risk, Engineering, and Partnerships, and you will be in the room with bank partners, network representatives, and our largest customers' compliance teams. This is an individual contributor role with real scope to grow. WHAT YOU'LL DO • Own the KYC and KYB onboarding experience for consumers and businesses in every market we operate in, tracking and optimizing metrics such as conversion, accuracy, and cost per verified user are all yours. • Build and tune sanctions screening, PEP and adverse media checks, and transaction monitoring, including blockchain analytics for wallet screening and source-of-funds signals. • Drive down false positives and analyst review time without weakening detection, and define the metrics that prove it. • Ship the case management, escalation, and SAR/STR workflows our compliance analysts live in every day. • Translate obligations - state money transmission licensing, EMI and MiCA in the EU, VASP regimes, stablecoin-issuer requirements, Travel Rule, and local equivalents - into requirements engineers can build against. • Partner with Legal and Compliance to make new-market launches a repeatable motion instead of a one-off scramble: jurisdictional configuration, disclosures, data residency, and reporting. • Run regulatory change management as a product process, so a rule change becomes a tracked roadmap item rather than a fire drill. • Own conformance with Visa and Mastercard rules across the programs we run and sponsor - BIN controls, MCC and merchant restrictions, program registration, and network reporting. • Build the controls, evidence, and attestation tooling our issuing banks and BIN sponsors require, and make audits boring. • Partner with Risk on disputes, chargebacks, fraud rules, and authorization-time controls where compliance and fraud overlap. • Turn internal compliance capability into products our partners can use: APIs, dashboards, configurable rule sets, audit logs, and reporting they can hand to their own regulators. • Serve as the product voice in partner compliance diligence, security reviews, and bank onboarding - and feed what you learn there back into the roadmap. • Define how much control a partner gets and where Rain holds the line, clearly enough that sales can sell it and engineers can build it. • Write the strategy and roadmap for compliance product, and defend the sequencing to the exec team. • Specify precisely. In this domain, an ambiguous requirement is a regulatory finding waiting to happen. • Instrument everything - pass rates, decision latency, alert volume, review throughput, escalation outcomes - and use it to make the case for what comes next. You’ll likely succeed if you have • 8+ years in product management, including at least three years owning compliance, risk, identity, or payments products in a regulated environment. • Working fluency in AML/CFT: you can hold your own on KYC and KYB standards, sanctions screening logic, monitoring typologies, and SAR workflows without needing a translator. • Direct experience with card issuing, payments infrastructure, or banking-as-a-service - you understand what an issuing bank, a BIN sponsor, and a network each expect from a program. • A track record of shipping systems where correctness matters more than a fast demo, and the technical depth to design data models and APIs with engineers rather than around them. • Comfort with genuine ambiguity. The regulatory picture for stablecoins is still being written, and you will often decide with incomplete information. • Clear, precise writing. Most of your leverage here comes from documents other people can act on. Bonus Attributes • Experience with stablecoins, digital assets, or onchain settlement, including blockchain analytics tools. • Multi-jurisdiction launch experience across LATAM, APAC, EU, or EMEA. • Time spent inside a compliance, financial crime, or regulatory function — or a hands-on partnership with one. • Familiarity with SOC 2, PCI DSS, or similar control and audit frameworks. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Los Angeles, USA Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges. As a Principal Technical Product Manager for VALORANT Foundations, reporting to the Director of Technical Product Management for VALORANT, you’ll identify and lead the highest-impact opportunities across the platforms that make the game predictable to build, release and operate worldwide. Foundations serves VALORANT’s engineers, artists and designers through build and release pipelines, developer tools and workflows, engine capabilities and core backend services. Working with engineering leads, game teams and central technology partners, you’ll bring independent product judgment to ambiguous problems, build support for a clear direction, and lead delivery across teams without direct authority. Your success will be measured in faster development workflows, more predictable releases, and platforms that let VALORANT grow sustainably. Responsibilities: Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players Bring strategic structure and clarity to Foundations' hardest, most ambiguous initiatives so they're set up for long-term success Lead cross-functional teams through influence, bridging engineering reality and product requirements, and driving decisions to closure across the groups that own build and release pipelines, the developer inner loop and editor, engine capabilities, and core backend services, all without direct authority Serve as a strategic proxy for Foundations leadership, stepping in with autonomy to own high-stakes opportunities end to end Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows Broker across the seam with central tech team partners, representing VALORANT's needs into shared platforms and negotiating what's owned where Translate empathy for internal developers into infrastructure and tooling that solves genuine pain points; champion data-informed decisions Champion AI-augmented ways of working: bring agentic tooling into the PM craft to compress cycle time and model what modern product management looks like for Foundations Required Qualifications: 8+ years of relevant experience in Technical Product Management or a related engineering/technical field Familiarity with the game development lifecycle: engines, art/build toolchains, live-ops workflows Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics Track record owning platform, developer-tools, or systems products with internal customers Experience integrating agentic AI tooling into the product-management craft, using agents to shorten the loop from insight to execution Desired Qualifications: Experience with developer experience / platform-as-a-product domains, including internal platforms, SDKs, or CI/CD tooling Experience operating across the studio/central-tech boundary, or in a shared-infrastructure org serving multiple teams Hands-on familiarity with Unreal Engine and the Unreal Editor, VALORANT's engine and the primary environment its developers work in For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE Replit enables people to build software with AI. The infrastructure underneath that experience must make it straightforward to launch services, isolate workloads, and run reliable systems at scale. We're hiring a hands-on Engineering Manager to lead Cloud Infrastructure: the shared infrastructure as code (IaC), networking, storage, compute, and service mesh platforms that Replit's product and platform teams depend on. You'll lead and grow an existing engineering team building and operating these foundations, including Kubernetes, shared edge networking, service mesh and workload identity. This is a platform-building role with production accountability. You should be comfortable going deep on a design or incident while developing a team that does not depend on you for every decision. WHAT YOU'LL DO - Own the cloud-platform roadmap. Lead the team's IaC, networking, storage, compute, and service mesh platforms. Translate product, platform, reliability, and security needs into sequenced outcomes, balancing foundational investment, lifecycle work, and delivery commitments against the team's capacity. - Make infrastructure repeatable and self-service. Build maintained IaC interfaces for services, cells, connectivity, identities, and shared resources. Enable internal customer teams to provision infrastructure without bespoke coordination or dependence on individual experts. - Operate what the team builds. Own platform availability, upgrades, isolation, recovery, and incident remediation. Maintain clear SLOs, sustainable on-call coverage, and primary and backup owners for critical systems. - Stay technically engaged. Review designs and production changes, debug difficult failure modes, and use AI coding tools—including Replit—to prototype and automate. Apply rigorous review and verification to AI-generated infrastructure changes. - Build and grow a high-ownership engineering team. Coach engineers, develop technical leaders, set clear expectations, manage performance, and hire against agreed needs. Delegate meaningful ownership as the team grows. WHAT YOU'LL BRING - Demonstrated engineering management. You have led and developed engineers, made prioritization and performance decisions, hired thoughtfully, and delivered through a team—not only acted as its strongest individual contributor. - Software-oriented infrastructure depth. You have built and operated cloud platforms or distributed systems and can reason across infrastructure code, Kubernetes, networking, service identity, and stateful dependencies. - Safe-change and production judgment. You have owned consequential migrations and incidents, can explain failure modes and rollback limits, and know when simplifying a system is better than adding another platform. - Platform-product and engineering judgment. You understand internal customers, create interfaces other teams adopt, and make clear tradeoffs among reliability, developer autonomy, engineering effort, and workload efficiency. NICE TO HAVE - Experience with multi-tenant, cellular, regional, or dedicated enterprise infrastructure. - Familiarity with GCP/GKE, Terraform or similar IaC systems, Cloudflare, Envoy/Istio, SPIFFE/SPIRE, and managed data services. - Experience with large-fleet rightsizing, infrastructure consolidation, or migrating CI compute without disrupting developer workflows. - A track record using AI tools to increase engineering output while preserving production safeguards. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: CA - Canada Scopely is looking for a Performance Marketing Manager, Forecasting & Market Intelligence, to join our Performance Marketing team in Canada on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day, whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating across the games industry, connecting millions of people around the world daily. The Performance Marketing team helps drive sustainable player growth across Scopely’s portfolio. This role will sit at the intersection of performance marketing, forecasting, competitive intelligence, and market research, supporting active and upcoming Slate titles as they move from early planning through testing, soft launch, and global launch. What You Will Do You will build the analytical foundation behind UA forecasts and growth plans: identifying the right comparable titles, developing market and geo assumptions, maintaining benchmarks, tracking competitive signals, and turning incomplete information into structured first-pass recommendations. This is a highly analytical role for someone who enjoys working through ambiguity and can challenge, validate, and refine assumptions rather than taking inputs at face value. Develop first-pass performance marketing forecasts and supporting inputs for upcoming Slate titles, including install curves, geo-tier views, channel assumptions, paid and organic assumptions, and launch phasing. Build and maintain relevant comparable game-peer sets based on genre, monetization model, platform, geo mix, audience, launch strategy, creative approach, and expected scale. Develop and maintain dCPI benchmarks and degradation curves, combining Scopely historical performance, partner benchmarks, competitor data, and external market signals. Support organic forecasting by developing assumptions around baseline organic demand, paid-driven lift, launch/IP halo, virality, and organic-to-paid ratios. Build sensitivity analyses that make the impact of key assumptions clear and help teams understand the range of potential outcomes. Track competitor UA investment, creative trends, app-store movement, channel activity, launch performance, and regional signals across relevant games and genres. Produce recurring market-intelligence and competitive-pulse readouts that identify meaningful changes in the market and potential implications for Slate titles. Incorporate learnings from market research, beta acquisition, creative and audience testing, soft launch, and other pre-launch signals into forecast assumptions. Support regional opportunity sizing and geo strategy, including differences in acquisition cost, scale, organic potential, and market dynamics. Maintain clear assumption logs, source documentation, version history, confidence levels, and open questions so forecasts are auditable and reusable. Partner closely with Performance Marketing, Product, Strategic Marketing, Finance, Analytics, and other stakeholders to gather inputs and pressure-test assumptions. Proactively identify gaps, risks, or inconsistencies in forecasts and surface them before they become downstream planning issues. Support ad hoc Slate analyses and leadership requests with structured research, quantitative analysis, and clear first-pass readouts. Help improve and standardize forecasting methodologies, benchmark libraries, and analytical processes across Slate over time. What We’re Looking For Strong experience in performance marketing, growth, marketing analytics, strategy, market intelligence, or a similarly analytical role, ideally within mobile games, mobile apps, or another consumer digital business. Strong understanding of mobile user acquisition fundamentals, including CPI, LTV, ROAS, retention, organic acquisition, channel mix, attribution, and marginal economics. Excellent analytical skills and the ability to turn incomplete or ambiguous information into structured assumptions and useful recommendations. Strong Excel / Google Sheets skills, including building and auditing analytical models, sensitivity analyses, and forecast frameworks. Strong attention to detail and a high bar for model integrity, source quality, and assumption validation. Ability to independently pressure-test data and assumptions rather than accepting outputs at face value. Experience working with multiple data sources, including internal performance data, third-party market intelligence tools, partner benchmarks, and competitive research. Ability to communicate analytical findings clearly to both technical and non-technical stakeholders. Strong cross-functional working style and comfort partnering with teams across Marketing, Product, Finance, Analytics, and leadership. Curiosity about the games market and a desire to understand why titles grow, why acquisition economics differ, and how launch dynamics evolve over time. Ability to manage multiple concurrent workstreams and operate effectively with limited oversight. Comfortable using AI and other analytical tools to accelerate research and analysis, while maintaining independent judgment and thoroughly validating outputs. Bonus Points You are an avid gamer who understands products from a user’s perspective. Direct experience forecasting or supporting the launch of mobile games or consumer apps. Experience with tools such as Sensor Tower, data.ai, AppMagic, Looker, Appsflyer, Adjust, or similar platforms. Familiarity with global mobile UA markets and meaningful differences across the US, Tier 1 Western markets, Asia, and emerging regions. Experience analyzing competitor launches, creative strategy, market sizing, or portfolio-level performance. Familiarity with pre-launch testing, soft-launch methodology, or forecasting games with licensed or globally recognized IP. For candidates in British Columbia, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. British Columbia Annual Salary Range $75,000 — $137,000 CAD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role The Scheduled Tasks team builds the platform primitives that let applications and agents run work now, later, or for a long time. We own Vercel Workflows, Queues, and Cron: the systems developers use to build long-running, event-driven, and scheduled applications. You will join a team working at the intersection of developer experience and distributed systems. Together, we are building and scaling the products that make it straightforward for developers to coordinate background work, move messages between services, and schedule work with confidence. You will collaborate closely with engineers across Vercel to make these powerful capabilities feel simple, composable, and native to the platform. What you'll do Design, build, and operate platform capabilities across Workflows, Queues, and Cron. Help developers build applications and agents that coordinate background, event-driven, and scheduled work. Build APIs, SDKs, and tooling that make it easy to define, run, and manage durable work at scale. Work on the distributed-systems foundations behind scheduling, message delivery, execution, retries, and state. Partner with product, developer experience, and infrastructure teams to turn customer needs into clear, useful developer primitives. Raise the engineering bar through thoughtful design reviews, well-tested code, production ownership, and clear technical communication. Engage with developers and the open-source community to understand where background jobs, queues, and scheduling create friction—and use that feedback to improve the platform. What you need You have 5+ years of experience building and operating distributed systems, developer platforms, or cloud infrastructure. Experience with TypeScript/JavaScript and open-source infrastructure or developer tools is a plus. You are comfortable working across APIs, runtimes, storage, networking, and production operations. You have experience with one or more of: job queues, schedulers, workflow orchestration, event-driven systems, state machines, stream processing, or durable execution. You understand the tradeoffs behind delivery guarantees, retries, idempotency, concurrency, and fault tolerance—and can turn those tradeoffs into usable product primitives. You write high-quality, well-tested code and enjoy solving complex technical problems. You communicate clearly, collaborate well across teams, and help a growing team converge on strong technical decisions. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The base pay range for this role is $196,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Product, Engineering & Data teams are Voodoo's central tech hub. We build innovative tech products that allow us to stay ahead of the game in the mobile industry. Part of our focus is to provide a state of the art growth-engine to distribute and scale our apps & games. By joining the team, you will take part in this journey of designing and building long-term products which help our business teams in delivering values to millions of future users! Some examples of our products include our B2B platform used by hundreds of studios around the world to ideate and test their game prototypes, as well as an automated bidding platform that predicts the full value users will generate using state of the art ML algorithms. ROLE As the Product Manager - Advertising Solutions, you will play a crucial role in the growth and success of our direct advertising capabilities. Your primary focus will be to optimize and expand our ad solutions, driving revenue while maintaining a seamless experience for our players and advertisers. You will be responsible for growing our mobile gaming vertical from the end-to-end strategy to the development and execution, collaborating closely with cross-functional teams to ensure we meet our business goals. Role is based in our Paris headquarters with 1-2 remote days per week possible. - Drive  and own product vision and roadmap, guide feature prioritization and scope, in concert with cross functional teams. - Develop iteratively, working with our growth and tech teams (Developers, Product Managers and Data Analysts) to ideate, measure impact, and learn from previous releases to inform the roadmap. - Dig in the technical aspect together with your tech team to understand tradeoffs and make informed design decisions. - Daily involvement in project development and product delivery (you will be both the product owner and the product manager). - Analyze and interpret ad solutions performance data to identify trends, opportunities, and areas for improvement. - Establish and maintain relationships with key external partners, including MMPs, ad exchanges, and mediation platforms. PROFILE - Proven experience of 5+ years as a Product Manager, with 3+ years in Adtech. - Familiar with Bidder, DSP, SSP, ad exchanges, MMPs and ad servers - Great communicator and a team player, who likes to drive results together. - A problem-solver by nature – inventive thinker that will provide insightful, innovative solutions to any problem. - Good tech culture and technical knowledge (you’re familiar with APIs, frontend and backend components) for someone who doesn’t code. - You are fluent in English, French is a plus - Interest in gaming. BENEFITS - Competitive salary upon experience - Comprehensive relocation package (including visa support) - Swile restaurant lunch voucher - Gymlib sports subscription (100% taken in charge by us) - Sidecare healthcare coverage for your family - Child day care facilities (Les Petits Chaperons rouge) - Wellness activities in our Paris office - Creative hackathon - Unlimited vacation policy - Full stack desk and computer equipment upon your request - Cooperate within a globally diverse team and a rich cross-cultural work environment

Location: Office Based - London, UK We are hiring a General Counsel , reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function. This is a unique opportunity for an exceptional and commercially-minded senior lawyer to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution. Reporting directly to the Chief Operating Officer, you will own Canonical's legal, regulatory and governance posture and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly. In our selection process, we prioritize intellect and judgement alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment. Location: This role will be based in our office in London, UK. The role entails Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas. Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly. Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team. Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance. Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings. Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed. Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed. Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation. Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality. Advising on M&A, partnerships, strategic alliances and financing as the company grows. What we are looking for in you An exceptional academic track record from both high school and university. A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction. Substantial senior in-house experience in a global technology or software business. Proven experience leading a distributed legal team, including managing managers across regions and time zones. A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out. Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel. Technology related experience of: negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate. Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls. Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes. Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation. Professional written and spoken English with excellent drafting and presentation skills. Excellent interpersonal skills, curiosity, flexibility, and accountability. International travel two to four times a year for company events up to two weeks long. Nice-to-have skills Experience taking a company through an IPO, or practicing as counsel inside a listed company. A technical or engineering background, or fluency in how software is built and shipped. Experience of a subscription or recurring-revenue business model. Experience building or restructuring an in-house legal function. A qualification in more than one jurisdiction. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Bi-annual compensation review. Company recognition rewards. 40 days annual leave per annum, including public holidays and our All Company holiday periods. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Bogotá, Colombia Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the role Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region from our Bogotá hub. You don’t need to be a hands-on trader or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide media agencies  through the offering. What You Will Do Own revenue targets and pipeline growth for Spotify’s programmatic advertising solutions (self-serve, PMPs, always-on activations) across LATAM markets. Proactively prospect and identify new business development opportunities, and unblock stalled ones within agencies and brands, finding the right internal contact, the right angle, and the right moment to move a deal forward. Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets. Know how agencies are structured internally and how to navigate them. Evangelize Spotify’s programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way. Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level. Train and mentor sales team members on programmatic positioning and talking points. Stay current on programmatic advertising trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant. Represent Spotify/Aleph at industry events, building market presence across the region. Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won What We Are Looking For 5+ years of experience in advertising sales, business development, or account management within programmatic and digital advertising. Solid working knowledge of programmatic fundamentals (DSPs, SSPs, Ad Exchanges, and self-serve platforms), enough to sell and defend the offering with authority, even if you’re not the one operating it day to day. Proven track record building agency and client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred). Strong understanding of agency internal structures and dynamics: you know who to talk to and how to get in the door. Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel). A genuinely commercial mindset: you love prospecting, relationship-building, and closing. Programmatic is your specialty, not just a technical checkbox. Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level. Full professional proficiency in Spanish and English What Will Make Us Really Love You Commercial drive: You love the chase: prospecting, unblocking, closing. Enough data fluency to sell: You can read a dashboard and turn it into a story, even if you’re not the one building it. Adaptability: You’re comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day. AI-curious by default: When a new tool shows up, you test it and fold it into how you sell (briefs, pipeline signals, prospecting) rather than just tolerating it. Passion for music, audio culture, or the creator economy: You get why audio matters to brands and to people, and that shows up in how you pitch. Why Join Aleph Impact: Represent Spotify, one of the world’s leading audio platforms, and own the growth of its programmatic business across LATAM. Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Programmatic and audio advertising are among the fastest-evolving areas in digital media. You’ll work on the front line of that change with agencies and brands across the region. Flexibility: A hybrid setup (2 days per week in the Bogotá office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Buenos Aires, Argentina Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the role Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region from Buenos Aires. You don’t need to be a hands-on trader or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide media agencies (agencias de medios) through the offering. What You Will Do Own revenue targets and pipeline growth for Spotify’s programmatic advertising solutions (self-serve, PMPs, always-on activations) across LATAM markets. Proactively prospect and identify new business development opportunities, and unblock stalled ones within agencies and brands, finding the right internal contact, the right angle, and the right moment to move a deal forward. Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets. Know how agencies are structured internally and how to navigate them. Evangelize Spotify’s programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way. Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level. Train and mentor sales team members on programmatic positioning and talking points. Stay current on programmatic advertising trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant. Represent Spotify/Aleph at industry events, building market presence across the region. Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won. What We Are Looking For 5+ years of experience in advertising sales, business development, or account management within programmatic and digital advertising. Solid working knowledge of programmatic fundamentals (DSPs, SSPs, Ad Exchanges, and self-serve platforms), enough to sell and defend the offering with authority, even if you’re not the one operating it day to day. Proven track record building agency and client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred). Strong understanding of agency internal structures and dynamics: you know who to talk to and how to get in the door. Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel). A genuinely commercial mindset: you love prospecting, relationship-building, and closing. Programmatic is your specialty, not just a technical checkbox. Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level. Full professional proficiency in Spanish and English. What Will Make Us Really Love You Commercial drive: You love the chase: prospecting, unblocking, closing. Enough data fluency to sell: You can read a dashboard and turn it into a story, even if you’re not the one building it. Adaptability: You’re comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day. AI-curious by default: When a new tool shows up, you test it and fold it into how you sell (briefs, pipeline signals, prospecting) rather than just tolerating it. Passion for music, audio culture, or the creator economy: You get why audio matters to brands and to people, and that shows up in how you pitch. Why Join Aleph Impact: Represent Spotify, one of the world’s leading audio platforms, and own the growth of its programmatic business across LATAM. Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Programmatic and audio advertising are among the fastest-evolving areas in digital media. You’ll work on the front line of that change with agencies and brands across the region. Flexibility: A hybrid setup (2 days per week in the Buenos Aires office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Remote (Ukraine) [https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/4f9f4f54-aa58-4dad-a9a3-ef00b1355969/G_LINK_OWN_COVER_1.png] ABOUT US: Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team. OUR MISSION: Become a stepping stone on our customers’ journeys of self-improvement. OUR VALUES: - Deliver what matters - Respect and support others - Initiate and own - Voiceopenly - Execute with quality If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com. RESPONSIBILITIES: Daily operations - Monitor and assign incoming tickets, ensuring proper prioritization - Promptly detect and report incidents; take ownership of raised issues - Lead weekly team syncs and product training sessions - Manage schedules, capacity, extra shifts, and substitutes - Handle escalations and complex customer issues - Optimize queue management using Zendesk triggers and automations People management - Lead and mentor a team of 5–10 support agents by providing clear direction and continuous feedback - Conduct regular 1:1s and performance reviews - Initiate and oversee performance improvement plans Reporting - Track weekly performance and ensure KPI compliance - Collect and share product feedback with product teams - Collaborate with the Support Team Lead to analyze results and propose improvements REQUIREMENTS: - Advanced English proficiency (C1—C2) in both writing and speaking - Strong expertise in Zendesk, including triggers, tags, macros, and SLA settings - Experience with payment platforms (e.g., PayPal, Stripe) - Proven track record of managing teams of 5+ support agents, including mentoring, shift and capacity planning, and feedback delivery - Experience with Google Sheets: building formulas, graphs, and structured data sets - Strong analytical skills using Zendesk Explore, with occasional use of Amplitude and Tableau WOULD BE A PLUS: - Experience with Jira, Confluence, or Asana - Understanding of mobile app functionality, including versions, updates, and device compatibility - Knowledge of subscription models, including renewals, refunds, and invoicing EMPLOYEE BENEFITS: - Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs. - Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace. - Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year - 100% Sick Leave Compensation - Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs. - Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools. - Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses. - Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart. - Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.