RESPONSIBILITIES
— Partner with senior GTM leaders in the Financial Services space to design and execute strategies that modernize their revenue operations through Gong’s AI Operating System.
— Map current-state Financial Services customer processes to AI-driven workflows that translate to revenue outcomes.
— Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
— Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
— Own the renewal strategy and execution, partnering with cross-functional teams on growth.
— Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.
QUALIFICATIONS
— 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
— Experience working with Financial Services customers, or working in the Financial Services industry.
— Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
— Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives.
— Excellent communication, negotiation, and presentation skills.
— Data-driven mindset with a focus on delivering measurable outcomes.
— Passion for driving customer outcomes and contributing to a high performing and accountable work culture.
— Self-starter who excels in high paced environments and thrives in change and ambiguity.
— Growth mindset and coachable.
PERKS & BENEFITS
— Variety of medical, dental, and vision plans.
— Wellbeing Fund - flexible wellness stipend.
— Mental Health benefits with covered therapy and coaching.
— 401(k) program.
— Education & learning stipend.
— Flexible vacation time.
— Paid parental leave.
— Company-wide recharge days each quarter.
— Work from home stipend.
COMPENSATION
— Annual salary range $89,600 - $129,500 USD plus 30% variable commission based on performance.
— Compensation based on candidate skills, qualifications, education, experience, and location.
— Location-based compensation structure.
— Total compensation may include incentive compensation, bonus, equity, and benefits.
— Potential to exceed targeted earnings for those who exceed sales targets.
As our Partner Marketing Manager you will be responsible for turning strategic partnerships into a measurable pipeline motion- building the co-marketing programs, and partner activation strategies that help communicate the power of 6Sense alongside our key partners. Educational and Experience Requirements:
Knock is looking for a proven sales leader to own the performance and growth of Knock's Account Executive organization. You will be accountable for delivering the company plan for leads and loan applications across Account Executives, Senior Account Executives, and Wholesale Account Executives.
Location: Australia
About Bradken
Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.
About the role
HR Services sits at the centre of the employee experience, connecting people, processes, systems and compliance across the Asia-Pacific region.
In this role, you will lead payroll, benefits and employee administration services across 12 countries and a geographically dispersed team in Australia, India, China and Malaysia.
This regional leadership role requires curiosity, adaptability and a genuine interest in understanding how HR Services operates across different countries.
You will work closely with local teams to build knowledge, strengthen service delivery and create a connected APAC function.
This role is based in Australia, and applicants must have Australian working rights. A Bradken office location (Brisbane, Newcastle or Perth) is preferred, although remote arrangements within Australia may be considered for the right candidate.
In this role, you will:
Lead, coach and develop a geographically dispersed HR Services team, creating clear priorities, consistent support and accountability across locations.
Oversee multi-country payroll, benefits and HR administration, ensuring accurate, timely and compliant service delivery.
Translate global priorities into practical regional plans that respond to local requirements and business needs.
Strengthen payroll governance, controls, audit management and operational risk across the region.
Lead process improvement, standardisation, automation and systems initiatives.
Partner with People & Culture, Finance, leaders and external providers to resolve complex matters and improve service outcomes.
Use data and service measures to monitor performance, identify risks and guide decisions.
What you’ll bring:
At least seven years’ experience in payroll, HR Operations or HR Services, including multi-country payroll, employee administration and benefits.
Experience leading and developing geographically dispersed teams through change and competing priorities.
A regional mindset and the learning agility to build knowledge outside your existing areas of expertise.
An adaptable and collaborative leadership style, with sound judgement and openness to feedback and different perspectives.
Strong communication, stakeholder management and influencing skills.
Experience in payroll governance, compliance, audit, operational risk and process improvement.
Payroll systems experience, including ADP, which is essential, with exposure to UKG/Kronos or similar platforms.
Advanced proficiency in Microsoft Excel and Microsoft 365 applications.
A tertiary qualification in Human Resources, Business, Accounting, Payroll or a related discipline is preferred.
Please note:
Applicants must have the legal right to work in the country where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.
Why join Bradken?
At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations.
You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.
We offer:
A safety-first culture
Competitive pay and benefits
Flexible work options, where the role allows
Learning and development opportunities
An Employee Assistance Program for you and your family
Our hiring process
As part of our selection process, we may invite you to complete a
one-way video screening
at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or alternative format at any stage, please let us know.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Build and lead a new Global Treasury Services (GTS) team within the Group Treasury function, establishing a scalable and robust global operations backbone.
Act as an additional global payment approver in accordance with established payment control processes.
Partner with Regional Treasurers to ensure operational continuity and resilience, providing coverage during holiday periods, staff turnover, or emergency situations.
Partner with Regional Treasurers to ensure timely and accurate preparation and submission of banking documentation, support periodic bank reviews, and manage the annual bank audit confirmation process.
Oversee Group Treasury documentation globally, ensuring standardization, completeness, and audit readiness across regions.
Own global e-banking administration, ensuring timely updates and regular review in line with established bank account management policies.
What We Look For In You
10–15 years of relevant experience in treasury and/or finance, with strong focus on treasury operations, controls, and global cash management within a multinational environment.
Proven experience in building, leading, or scaling treasury operations or shared services functions, with strong understanding of payments, bank connectivity, e-banking, and reconciliation processes.
Solid knowledge of internal controls, governance frameworks, audit requirements, and experience in process standardization and operational risk management.
Technology-savvy, with hands-on experience using treasury management systems (TMS) and AI tools to enhance operational efficiency and control.
Demonstrated leadership and stakeholder management capability, with strong problem-solving skills and the ability to operate effectively in a multi-region environment.
Bachelor’s degree in Finance, Accounting, or related field. Professional certifications are advantageous.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
The Finance team at Clover Health is a group of strategic partners providing financial and operational insights that drive informed decision-making and efficient capital allocation. Guided by core values of excellence, accountability, and collaboration, they provide actionable recommendations to improve health outcomes and reduce costs while ensuring financial integrity and innovation. Actuarial is central to important decisions including pricing, forecasting, reserving, medical economics, and long-term strategy.
As Chief Actuary, you will lead and evolve this function during a pivotal stage of the company's growth, shaping how AI, automation, and advanced analytics are deployed to improve decision-making across the business. This role combines deep actuarial expertise with modern technology, building AI-enabled workflows that transform actuarial work while maintaining rigor, transparency, and governance in a regulated environment. You will partner with leaders across Finance, Clinical, Growth, Operations, and Product to influence company strategy and build a best-in-class actuarial organization.
Responsibilities:
— Lead Clover's enterprise actuarial function including pricing, forecasting, reserving, medical economics, Part D, Stars analytics, and bid strategy.
— Establish a long-term vision for actuarial, modernizing the function through AI, automation, and scalable analytical infrastructure.
— Build AI-enabled workflows to reduce manual effort, accelerate insight generation, and improve actuarial decision-making with explainability, governance, and regulatory compliance.
— Lead the annual Medicare Advantage bid strategy and pricing process, balancing growth, competitiveness, margin, risk, and capital requirements.
— Assume responsibility for actuarial opinions, reserve adequacy, and regulatory actuarial requirements, including transitioning responsibilities from external partners.
— Guide reserving methodology, IBNR development, forecasting, and emerging experience analysis to provide timely, reliable financial insights.
— Partner with Finance leadership to strengthen forecasting, planning, capital management, and enterprise performance measurement.
— Collaborate with Medical Economics to identify healthcare cost trends, evaluate interventions, and develop strategies to improve member outcomes while managing medical expense.
— Drive adoption of modern analytics tools and AI capabilities across the actuarial organization.
— Serve as a trusted advisor to executive leadership, translating complex actuarial concepts into clear business recommendations.
— Lead, develop, and scale a high-performing actuarial organization including organizational design, performance management, workforce capacity, and talent development.
— Build strong partnerships across Finance, Clinical, Operations, Growth, Data Science, and Engineering to embed actuarial insights in strategic decision-making.
— Establish and maintain actuarial governance, model review, documentation, control, and validation standards supporting regulatory compliance and financial integrity.
Success milestones:
First 90 Days:
— Build trusted relationships across Finance and key business partners.
— Assess current actuarial organization, tools, and operating model.
— Develop a roadmap for AI adoption and workflow automation.
— Gain deep familiarity with pricing, forecasting, reserving, and medical economics processes.
First 6 Months:
— Implement AI-enabled actuarial workflows to improve efficiency and insight generation.
— Strengthen forecasting, reserving, and bid processes through automation and collaboration.
— Assume ownership of additional actuarial responsibilities including reserve oversight and governance.
— Establish a clear long-term organizational vision.
Long Term:
— Build a modern actuarial organization combining actuarial science with AI-enabled decision support.
— Improve forecasting accuracy, operational efficiency, and enterprise decision-making through advanced analytics and automation.
— Develop a highly engaged, high-performing actuarial team recognized as a strategic partner.
Requirements:
— Fellow of the Society of Actuaries (FSA) and Member of the American Academy of Actuaries.
— Significant leadership experience in Medicare Advantage actuarial functions including pricing, reserving, forecasting, and bid development.
— Experience deploying AI workflows and enthusiasm for automation and modern tooling.
— Experience leading large cross-functional initiatives influencing executive decision-making.
— Ability to discuss actuarial methodology with technical experts and communicate business implications to executives and non-technical stakeholders.
— Proven track record of building, mentoring, and developing high-performing actuarial teams.
— Ability to thrive in fast-moving environments and shape the future of the organization.
Benefits:
— Competitive base salary and equity opportunities.
— Performance-based bonus program, 401k matching, and regular compensation reviews.
— Comprehensive medical, dental, and vision coverage.
— Mental health initiatives including No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time-off policy.
— Remote-first culture supporting collaboration and flexibility.
— Learning programs, mentorship, professional development funding, and regular performance feedback.
— Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.
— Reimbursement for office setup expenses.
— Monthly cell phone and internet stipend.
— Paid parental leave for all new parents.
About Clover:
Clover Health reinvents health insurance by combining data power with human empathy to keep members healthier. They create custom software and analytics to empower clinical staff to provide personalized care. Diversity & Inclusion are key to their success, embracing diverse identities and perspectives. Clover is an Equal Opportunity Employer and an E-Verify company. Final pay is based on factors including internal equity, market data, education, work experience, and certifications.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer II DevEx
Location:
San Mateo (Hybrid)
DevEx team builds simulation tools that help PlayStation engineers develop, test, and troubleshoot software in a reliable, repeatable environment. These tools shorten feedback cycles, support earlier validation, and make complex development workflows easier to use.
As a Software Engineer II, you will design and deliver capabilities that improve the accuracy, reliability, and usability of our simulation environment. Your work will include simulator functionality, integration with development and test workflows, automation, diagnostics, and the tools engineers use to configure and interact with the environment.
You will own well-defined features from design through rollout, collaborate with engineering and quality teams across PlayStation, and turn recurring development and testing challenges into reliable, maintainable product improvements.
What
you’ll
do:
Design, implement, test, and document production-quality C++ features for simulation and developer tooling.
Build and maintain software abstractions, simulated services, and client/server integrations that reproduce important system behaviors in a development environment.
Improve core developer workflows such as environment setup, simulator startup, configuration, input handling, debugging, log collection, and failure recovery.
Improve and contribute to build, dependency, packaging, and release workflows for the simulation platform using modern build tools, dependency managers, containers, and CI/CD pipelines.
Create unit, integration, and end-to-end tests that catch regressions early and move high-value validation into continuous integration.
Diagnose failures that cross process, library, container, and platform boundaries; produce clear root-cause analysis and durable fixes.
Contribute to shared libraries and developer-facing interfaces including versioning, compatibility, migration guidance, and coordination with consuming teams.
Write architecture notes, setup guides, troubleshooting steps, and release documentation that developers can use without direct support from the team.
Partner with engineers, QE, product owners, and adjacent platform teams to define integration contracts, sequence cross-team changes, and deliver complete features.
Participate in design and code reviews, give actionable feedback, and improve the team’s engineering practices through the work you ship.
What
we’re
looking for:
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.
4+ years of professional software-development experience building systems software, platform software, developer tools, infrastructure or similar technical products.
Strong modern C++ development skills and practical experience developing and debugging software on Linux.
Experience debugging multi-process, client/server, or platform-integrated software using logs, traces, debuggers, and reproducible test cases.
Experience building automated tests and integrating them into CI/CD workflows.
Working knowledge of build systems, dependency management, source control, and release practices for a multi-repository codebase.
Ability to take a defined problem from technical design through implementation, validation, documentation, and rollout.
Clear written and verbal communication, especially when coordinating interfaces or diagnosing issues across team boundaries.
It would be a plus if you have:
Experience with simulation, emulation, hardware abstraction, service virtualization, or comparable development environments.
Experience with containerized development using Docker, dev containers, WSL, or comparable tooling.
Familiarity with CMake, package-management tools, CI systems, collaborative source-control workflows, or cross-platform build toolchains.
Experience designing or integrating IPC, client/server API’s, shared libraries, or SDK’s.
Experience developing complex platform software or software for resource-constrained environments.
Experience supporting developer tools as a product: gathering feedback, measuring friction, improving diagnostics, and simplifying onboarding.
Working knowledge of one or more additional languages used in tooling or platform development, such as Python, Rust, JavaScript, or TypeScript.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$163,700
—
$245,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, United Kingdom; France; Italy; Netherlands; Portugal
About Us
Re7 is a global cryptoasset investment firm. We operate a range of innovative investment strategies at the frontier of digital assets, supported by proprietary data infrastructure and deep domain expertise. Our team combines experience in institutional finance, crypto-native markets, and advanced research & analytics.
We’re hiring a
Fund Operations Manager
to support the continued growth of our fund platform, with the scope of the role spanning fund operations, DeFi operations, finance and reporting. You’ll work closely with the portfolio management team, fund administrators and internal leadership to ensure Re7 operates with precision and scalability as we continue to expand globally.
Responsibilities
Fund Operations & Reporting
Manage the fund valuation process in collaboration with fund administrators and portfolio teams
Liaise with administrators and internal teams to ensure timely, accurate investor reporting
Identify and implement process improvements via tooling, automation, or procedural upgrades
Manage month end processes
Manage & deliver price updates for tokenised funds & strategies
Establish and maintain fund administrator oversight frameworks and valuation governance
Ensure process & automations keep pace with ongoing advances in DeFi
Identify and monitor pricing sources for illiquid and complex assets
Scope out, champion and enable improvements to portfolio valuation tools & processes
Implement data quality controls and reconciliation routines
Co-ordinate and manage fund audit processes
Stakeholder Reporting
Define data ownership and validation standards for fund performance, AUM, and exposure reporting
Drive consistency and automation across internal and external reporting packs
Oversee tokenised reporting integrations (smart contracts, on-chain data transparency)
Portfolio Management Support
Project management
Manage changes/improvements to infrastructure, processes etc
Plan and execute new fund & strategy launches
Oversee counterparty due diligence and documentation maintenance
Manage relationships and oversee opening of accounts with exchanges, smart wallets, etc
Represent Fund Operations in investment committee meetings
Risk Management
Maintain and evolve Operational Risk Frameworks and Risk Control Self-Assessments
Track performance against key risk thresholds and parameters
Manage third-party risk assessments e.g. for MPC wallet providers and exchanges
Implement incident reporting and root cause analysis for operational breaches
Client Onboarding
Oversee the client onboarding process for new investors
Co-ordinate and oversee AML/KYC activities, liaising with compliance teams and administrators
Create onboarding metrics (turnaround times, pain points, satisfaction feedback)
Ensure subscription & redemption flows are well managed and communicated
Financial Management
Group-wide financial reporting
Quarterly reporting & forecasting
Budget setting and performance reviews
Group-wide liquidity management
Develop dashboards for P&L and liquidity tracking
Oversee client invoicing and on-chain revenue collection & reporting
Manage sales incentives programs for BD teams & cross-sell activities
Manage sales commission tracking & calculations
Collaborate with group accountant and local entity accountants to ensure inter-company transactions are optimised for efficiency and accounted for correctly
Collaborate with senior management on financial strategy and performance KPIs
Strategic & Cross-Functional Support
Contribute to new business and product expansion initiatives
Step in to support other areas of the business as needed
Requirements
5+ years of operations experience across Crypto, TradFi and/or FinTech, at least 2 of those in Investment Fund Operations or Fund Administration
Self-starter with the ability to work with a high degree of ownership in a fast-paced and demanding environment
Strong work ethic and results focused, accountable for consistent results
Highly organised and adaptable to changing requirements and priorities
Ability to quickly convert problems into solutions, actions and execution
Excellent communication skills, both written and ability to influence across a variety of internal and external clients and partners
Demonstrated success in change management
Attributes
Ownership mentality and strong accountability
Structured, process-driven approach with a mindset for continuous improvement
High integrity and strong communication skills
Calm under pressure, able to work cross-functionally and independently
Pragmatic, dependable, and solutions-oriented
Benefits
Remote-first structure with opportunities for in-person collaboration
Collaborative, high-performance culture
Exposure to cutting-edge crypto and digital asset strategies
Competitive compensation package
Location: Ukraine; Poland; Spain; Portugal; Romania; Georgia
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for
Senior Payments Processing Engineer
to join us as part of our team
About the role
As a
Senior Payments Processing Engineer
you will join a product team building payment infrastructure for merchants and partner platforms. The platform enables businesses to accept payments, manage payouts, process card and bank transactions, and handle payment-related operations without relying on multiple disconnected providers.
The engineering challenges go far beyond basic payment integrations. The platform handles payment orchestration, transaction processing, settlement and reconciliation, payouts, fraud and KYC integrations, and complex failure scenarios across systems that the team does not fully control.
This role is a strong fit for an engineer who understands how money actually moves through payment systems and is comfortable owning critical backend flows end to end.
Tech Stack
TypeScript across the board, in a pnpm monorepo
NestJS backend services; Next.js and React on the front end
PostgreSQL, with SQL-first data modeling and versioned migrations
Event-driven service orchestration, webhooks, and idempotent processing
Acquirer and vendor integrations for card/ACH acceptance, fraud screening, payouts, and KYC
Managed cloud infrastructure, containerized services, CI/CD on GitHub
AI-assisted development as a standard part of the toolchain, not a side experiment
Work environment
Full-time, remote. Daily collaboration with a US-based team (4–6 hours of overlap with US Central Time is required)
As a qualified expert You will
Own end-to-end payment flows in TypeScript/NestJS services: authorization, capture, void, refund, dispute handling, and payout initiation and confirmation.
Build and maintain acquirer and processor integrations, keeping the platform acquirer-agnostic behind clean internal abstractions.
Design embedded and hosted checkout experiences (hosted fields, iframes, tokenization) that keep sensitive cardholder and bank data out of internal systems and minimize PCI scope.
Implement fee calculation and rate logic, including tiers, interchange-plus, flat structures, rounding rules, special rates, and edge cases.
Build the reconciliation and settlement layer to match processor reports and settlement files against internal records and surface breaks.
Design event handling incorporating idempotency keys, out-of-order and duplicate webhooks, retries with backoff, and state machines.
Integrate fraud, bank-account verification, and KYC providers, tuning decisioning against real outcomes.
Handle ACH mechanics including submission windows, returns, return codes, NOCs, and retry rules.
Ensure correctness in the domain, maintaining complete audit trails and producing reconciliation evidence.
Act as the team's payments expert, advising product on rail capabilities and reviewing payment-adjacent code.
What Success Looks Like
First 30 days — you can trace any transaction through the platform end to end, and you have documented the gaps and risks you see in current flows.
First 90 days — you own a critical payment domain including its specs, tests, and reconciliation checks, and you have shipped a meaningful improvement to reliability or correctness.
First 6 months — payment orchestration in your area is provably correct and observable, adding a new processor or payout rail is a well-understood exercise rather than an adventure, and you are the person the team and the business rely on for payments judgment.
We're looking for you if you have
6+ years building production software
, with at least
3 years hands-on in payments
, and direct ownership of live payment flows.
Concrete experience
integrating a payment processor, gateway, or acquirer
(Adyen, Stripe, Braintree, Worldpay, Checkout.com, Fiserv, or similar) beyond a starter integration — including webhooks, reporting, and edge-case handling.
Practical understanding of the card lifecycle (auth, capture, settlement, refund, chargeback, representment) and of ACH/bank rails (NACHA basics, returns, timing).
Working knowledge of
PCI DSS
obligations and of the architectural patterns that reduce scope: tokenization, hosted fields, iframe isolation, and data-flow segregation.
Strong
TypeScript/Node.js
skills and solid relational data modeling — you can design a schema whose invariants make an inconsistent ledger structurally difficult.
A rigorous approach to reconciliation and idempotency, informed by having been on the hook when something didn't balance.
Fluency with modern AI-assisted development tooling, paired with the discipline to verify — in payments, plausible-looking code that is subtly wrong is the expensive kind.
Strong English communication skills
and confidence working directly with a US-based team.
Ability to work with
4–6 hours of daily overlap with US Central Time
.
Bonus points
Experience with platform, marketplace, or facilitator models (split payments, sub-merchant onboarding, multi-party flows).
Experience with payouts and disbursement rails, including bank-account collection, verification, and payout status handling.
Experience with fraud and risk tooling, and bank-account validation services.
Experience with e-commerce plugin or SDK development (WooCommerce, Shopify, Magento).
Knowledge of multi-currency, cross-border, or alternative payment methods.
Experience with event sourcing applied to financial state, and double-entry ledger design.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with Recruiter
Technical Interview
Client Interview.
Location: Amsterdam, Netherlands; Madrid, Spain; Munich, Germany; Paris, France; Bracknell, United Kingdom; Belgrade, Serbia
We have a rare opportunity for a
VP, Quality Assurance
to join our A-team. In this role you will be responsible for leading the strategic vision, operations, and financial health of the Quality organization. You will be responsible for planning, preparation and execution oversight of customer audits/inspections. You will lead approaches for quality KPIs/metrics and other activities in accordance with the standard operating procedures, regulatory guidelines, executed client contract and the clients’ expectations. You will take part in the Allucent Leadership team.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
Key responsibilities:
Lead to identify, develop and implement the business strategy for the Quality department.
Develop and agree upon operating procedures / business processes
Head over (executive and senior) management team meetings
Review audit reports (e.g., process, project, vendor), as applicable
Maintain and develop organizational culture, values and reputation
Report to applicable internal stakeholders on business strategy, planning, results and performance for the Quality department.
Support regulatory authority inspections as needed
Represent Quality organization in key meetings (e.g., Monthly Business Review, Board).
Monitor and assure client satisfaction on existing projects for the Quality department
Identify key accounts and maintain strong long-lasting relationships to win new and repeat business
Requirements
We're looking for someone with:
Life science, healthcare and/or business degree
Minimum 15 years of relevant work experience
Minimum 12 years of experience in drug development and/or clinical research
Thorough knowledge of ICH-GCP (R3), auditing, GDPR, FDA and international quality management system regulations and expectations (e.g., 21 CFR Part 11) and applicable (local) regulatory requirements
Process oriented
Strong analytical skills
Decision-making capabilities
Critical thinking skills
Management skills including, but not limited to, oversight of teams
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Strong leadership skills
Excellent presentation and networking capabilities
Excellent organizational, negotiating and financial skills
Strong Business Acumen
Benefits
Competitive salaries and a comprehensive benefits package
Departmental Study/Training for furthering professional development
Mentoring opportunities
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our internal employee recognition programs for going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we
SHINE.
find more information about our values.
Apply now!
If you’re ready to bring your passion for clinical development and business growth to Allucent, apply today or reach out to Ariane des Tombe (ariane.destombe@allucent.com ) for more information.
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes
#LI-AdT
Location: Cary, United States
We have a rare opportunity for a
VP, Quality Assurance
to join our A-team. In this role you will be responsible for leading the strategic vision, operations, and financial health of the Quality organization. You will be responsible for planning, preparation and execution oversight of customer audits/inspections. You will lead approaches for quality KPIs/metrics and other activities in accordance with the standard operating procedures, regulatory guidelines, executed client contract and the clients’ expectations. You will take part in the Allucent Leadership team.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
Key responsibilities:
Lead to identify, develop and implement the business strategy for the Quality department.
Develop and agree upon operating procedures / business processes
Head over (executive and senior) management team meetings
Review audit reports (e.g., process, project, vendor), as applicable
Maintain and develop organizational culture, values and reputation
Report to applicable internal stakeholders on business strategy, planning, results and performance for the Quality department.
Support regulatory authority inspections as needed
Represent Quality organization in key meetings (e.g., Monthly Business Review, Board).
Monitor and assure client satisfaction on existing projects for the Quality department
Identify key accounts and maintain strong long-lasting relationships to win new and repeat business
Requirements
We're looking for someone with:
Life science, healthcare and/or business degree
Minimum 15 years of relevant work experience
Minimum 12 years of experience in drug development and/or clinical research
Thorough knowledge of ICH-GCP (R3), auditing, GDPR, FDA and international quality management system regulations and expectations (e.g., 21 CFR Part 11) and applicable (local) regulatory requirements
Process oriented
Strong analytical skills
Decision-making capabilities
Critical thinking skills
Management skills including, but not limited to, oversight of teams
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Strong leadership skills
Excellent presentation and networking capabilities
Excellent organizational, negotiating and financial skills
Strong Business Acumen
Benefits
Competitive salaries and a comprehensive benefits package
Departmental Study/Training for furthering professional development
Mentoring opportunities
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our internal employee recognition programs for going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we
SHINE.
find more information about our values.
Apply now!
If you’re ready to bring your passion for clinical development and business growth to Allucent, apply today or reach out to Ariane des Tombe (ariane.destombe@allucent.com ) for more information.
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes
#LI-AdT
Location: Milan, Italy; Rome, Italy
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Start-Up Associate II (SUA II) to join our A-team (hybrid*/remote) in Italy! The SUA coordinates and performs local site start-up activities of Allucent Study Start-up & Site Intelligence. This position executes essential document collection, Regulatory Authority (RA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission/approval activities and acts as a main line of communication to RA/ IEC/ IRB as well as investigators and sites through the initial phase of a clinical study until the Site Initiation Visit.
In this role your key tasks will include:
Track relevant information, data, progress and milestones in CTMS and/or other tracking tools covering assigned Start-Up activities (as defined below)
Ensure planned dates are reliable and up to date in CTMS departments/study teams
File documents in the (e)TMF for which they are the document owner
Assist other Study Start-up team members with filing documents in the (e)TMF for which they are document owner
Assist in the preparation, compilation, submission and maintenance of regulatory documentation required by regulatory agencies for clinical trials at local level
Provide relevant documents in compliance with local regulation
Support review of technical, pre-clinical and clinical reports for regulatory submissions
Interact with regulatory authorities
Prepare and compile answers for questions raised by the regulatory agencies and submit the answers
Regularly check for updates on regulations, guidelines and procedures. Ensure these updates are communicated and circulated as appropriate
Support Global Regulatory Manager (GRM) and/or Global Submission Specialist (GSS) as needed
Prepare, compile, submit and maintain ethical requirements and documentation required by IEC/IRB for clinical trials at local level
Assist in providing and reviewing relevant documents in compliance with ethical requirements and per local legislation
Interact with IEC/IRB
Prepare and compile answers for questions raised by the IEC/IRB and submit the answers
Regularly check for updates on regulations, guidelines, and procedures. Ensure these changes and updates are communicated and circulated as appropriate
Assist in adapting country SIS/ISF to site-specific requirements
Provide country specific requirements to GSCM impacting site contracts’ process
Prepare, review, negotiate, and finalize Clinical Trial Agreements (CTAs), Letter of Indemnification (LOI), termination letters, budgets, and other site level agreements required for a clinical study
Negotiate within client approved contract and budget templates and negotiation parameters
Communicate with sites and internal personnel regarding the status of contracts and contract related documents
Arrange translation of the final country CTA template and/or final negotiated contracts, where applicable
Provide the final/draft CTA and site budget for submission, where required
Obtain site signature as well as Sponsor/Allucent signature, as applicable
Keep up to date with applicable local regulations impacting clinical trial contracts
Assist in preparing the site-specific Essential Document Package and sending to sites
Responsible for collection and first review of Essential Documents
Provide the Global Essential Document Reviewer with the collected documents for independent review
Follow up with the sites regarding all document discrepancies noted by the Global Essential Document Reviewer until resolution
Obtain authorization for the shipment of Investigational Product to the site
Track relevant information and data in CTMS and/or other tracking tools
Requirements
To be successful you will possess:
Life Science degree or equivalent qualification or certification in a related allied health profession from an appropriate accredited institution.
More than 2 years of experience in regulatory affairs in the pharmaceutical or biotechnology industry.
A thorough knowledge of the country or region competent authority submission and reporting requirements and guidelines.
A thorough understanding of the drug development process
Good oral and written communications skills - fluent in Italian and English.
Attention to detail.
Able to perform well as a team member.
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: United States
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Sr
.
Director, Business Development
is responsible for managing and leading sales, acquisition and account management from prospective new and existing clients, using ethical sales methods and relationship building to optimize Allucent’s quality of services, business growth, and client satisfaction.
Location:
United States (all regions); Remote with travel (30-60%)
Responsibilities:
Support Leadership by contributing to the identification, development and implementation of the business strategy for BD
Achieve or exceed annual sales targets to drive our company sales goals
Proactively identify, qualify and develop both new and existing clients and business opportunities in assigned territories
Coordinate and drive business opportunities along the sales cycle from lead generation, CDA, RFI/RFP, bid defense, award, through contract execution
Ensure and maintain deep understanding of the market including competitors, clients/leads, industry trends to appropriately sell our services
Maintain frequent personal contact and outreaches with leads and clients via email, calls, meetings, visits, meetings at conferences · Build and foster relationships with key decision-makers of new and existing clients
Obtain in-depth understanding of the client’s organization to match and leverage (changing) client’s needs with our services to gain RFPs
Proactively seek ways to build sales pipeline and grow our company’s client base focused on small and emerging biopharma
Coordinate, drive and host client meetings and bid pursuits
Provide guidance and insights of client needs, wishes and expectations to appropriate leadership, Proposals and Contracts (PAC), Legal teams to ensure winning proposal/bid strategies
Support preparation of proposals
Responsible for contract negotiations and closing of sales
Follow-up lost proposals and bid defenses to gain competitive feedback and areas of improvement for Allucent, both external/internal
Maintain day-to-day sales administration activities in a detailed and timely manner in our Customer Relationship Management (CRM) system Salesforce
Demonstrate a strong work ethic and represent Allucent with high integrity, ethics, honesty, loyalty, and professionalism at all times.
Maintain high professional standards in the communication with clients to build and maintain a good Allucent reputation
Adequately transfer to operational departments upon (verbal) award and signed contracts as per BD Handoff
Collaborate and ensure open communication with operational departments to match clients’ needs and demands with internal Allucent capabilities and offers for change orders and new opportunities
Report sales activities to Manage
Contribute to other areas of business as required.
Requirements
Bachelor’s or Master’s degree in life sciences or business
Minimum 5 years of demonstrated, successful business development experience in the life sciences, pharmaceutical, and/or biotech industries
Proven track record in consistently achieving or exceeding annual sales targets.
Ability to identify client needs and new business opportunities
Strong communication and networking capabilities · Strong presentation skills · Excellent organizational and financial skills
Strong written and verbal communication skills including good command of English language and applicable additional languages for assigned territories
Ability to build a productive territory and qualitative pipeline
Strong prospecting and nurturing skills
Professional presence, outgoing and client focused
Effective at problem solving, strategic thinking and conflict resolution
Ability to work in a fast-paced challenging environment of a growing company
Administrative proficiency
Proficiency with various computer applications such as Word, Excel, and PowerPoint
Ability to use the CRM system Salesforce
Good knowledge of GxP
Understanding of GDPR/HIPAA and applicable (local) regulatory requirements
Benefits
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-DE1
Location: United States
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team (remote; with travel). As a
CRA
at Allucent, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. At Allucent we are big enough to deliver and small enough to care. We know all our colleagues by name and work together as a team to make everyone SHINE.
The role
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. You will be a mentor for junior team members and contribute to grow our success. You will travel throughout the United States.
Therapeutic Areas:
Oncology, Cell & Gene Therapy, and/or Neuroscience
Preferred location:
West Coast, USA
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Mentor and support junior CRAs
, sharing knowledge and best practices.
Requirements
Who are we looking for:
You’re an experienced CRA / monitor ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Preferred Location: West Coast, United States
Therapeutic Areas:Oncology, Cell & Gene Therapy, and/or Neuroscience
Experience leading monitoring activities in complex trials with a minimum of at least 3-5 years’ experience.
Experience in complex therapeutic areas such as cell and gene therapy, radiopharmaceutical preferred.
Strong understanding of ICH-GCP and regulatory guidelines.
Clear and confident communicator in English.
Comfortable working independently and managing priorities.
Willingness to travel throughout the United States, as required.
Effective clinical monitoring skills (all kind of visits mastered)
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-TCW #LI-remote
Location: Sarajevo, Bosnia and Herzegovina
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Bosnian/Croatian/Serbian (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Belgrade, Serbia
D-ploy is an
IT
and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative
IT
services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an
IT
Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Serbian/Bosnian/Croatian/ (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Location: Donnybrook, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
• Provide 1:1 telehealth and onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
• Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
• Facilitate webinars and in-person seminars (optional)
• Support employees with wellbeing, stress, and resilience
• Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
• Master’s in Clinical Psychology from an APAC-accredited program
• General registration with AHPRA (Psychology Board of Australia)
• Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
• 1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Australia; This helps us provide a fair and consistent experience when working across locations and time zones
Singapore, Singapore
УдалённоГеография найма не уточнена
United States, San Mateo, CA
УдалённоLondon, United Kingdom; France; Italy; Netherlands; Portugal