Location: The Netherlands; Portugal; United Kingdom; Spain
NOTE: this position can be remote anywhere within the Netherlands.
As the Principal Product Manager for ClickHouse Cloud, you will be responsible for leading the development and delivery of the product working closely with engineering, customers, and stakeholders.
What you will do:
- Define and drive the product roadmap for ClickHouse Cloud, with a focus on cloud-native database capabilities such as multi-region replication, distributed query execution, fault tolerance, storage tiering, and schema evolution.
- Collaborate with engineering to prioritize and deliver improvements to the core database engine, storage layer, and query optimizer, ensuring the Cloud offering keeps pace with open-source and enterprise use cases.
- Engage directly with customers, gathering insights through interactions, feedback, and market research to guide product decisions.
- Work alongside design, marketing, operations, and sales teams to support feature launches, contribute to blog posts, and help shape product positioning and messaging.
- Define and track key performance indicators (KPIs) to measure product success.
- Act as the primary point of contact for all product-related communications, effectively managing expectations and keeping stakeholders informed.
About You:
- Minimum 8+ years of product management experience with a strong background in cloud-based SaaS products. Deep familiarity with database systems, distributed systems, or real-time analytics platforms is strongly preferred.
- Hands-on experience with SQL and strong understanding of query execution, indexing strategies, partitioning, and performance tuning.
- Experience working with databases such as ClickHouse, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, or other columnar databases.
- Understanding of modern data infrastructure: data lakes, ETL pipelines, CDC and data orchestration frameworks.
- Demonstrated ability to work with engineering on low-level technical topics, such as schema management, query planning, storage engines, schema design.
- Experience designing and delivering features such as database replication, consistency models, and backup/restore workflows.
- Strong leadership skills with the ability to influence cross-functional teams and drive execution in a fast-paced, high-growth environment.
- Excellent communication and presentation skills, capable of simplifying deep technical topics for non-technical audiences.
Bonus Points:
- Experience working and scaling open source technologies
- Prior experience at a startup
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Los Angeles; Boston; San Francisco
Workplace: Remote
NOTE: this position can be remote anywhere within the United States.
As the Principal Product Manager for ClickHouse Cloud, you will be responsible for leading the development and delivery of the product working closely with engineering, customers, and stakeholders.
What you will do:
- Define and drive the product roadmap for ClickHouse Cloud, with a focus on cloud-native database capabilities such as multi-region replication, distributed query execution, fault tolerance, storage tiering, and schema evolution.
- Collaborate with engineering to prioritize and deliver improvements to the core database engine, storage layer, and query optimizer, ensuring the Cloud offering keeps pace with open-source and enterprise use cases.
- Engage directly with customers, gathering insights through interactions, feedback, and market research to guide product decisions.
- Work alongside design, marketing, operations, and sales teams to support feature launches, contribute to blog posts, and help shape product positioning and messaging.
- Define and track key performance indicators (KPIs) to measure product success.
- Act as the primary point of contact for all product-related communications, effectively managing expectations and keeping stakeholders informed.
About You:
- Minimum 8+ years of product management experience with a strong background in cloud-based SaaS products. Deep familiarity with database systems, distributed systems, or real-time analytics platforms is strongly preferred.
- Hands-on experience with SQL and strong understanding of query execution, indexing strategies, partitioning, and performance tuning.
- Experience working with databases such as ClickHouse, PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, or other columnar databases.
- Understanding of modern data infrastructure: data lakes, ETL pipelines, CDC and data orchestration frameworks.
- Demonstrated ability to work with engineering on low-level technical topics, such as schema management, query planning, storage engines, schema design.
- Experience designing and delivering features such as database replication, consistency models, and backup/restore workflows.
- Strong leadership skills with the ability to influence cross-functional teams and drive execution in a fast-paced, high-growth environment.
- Excellent communication and presentation skills, capable of simplifying deep technical topics for non-technical audiences.
Bonus Points:
- Experience working and scaling open source technologies
- Prior experience at a startup
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: London
Workplace: OnSite
About Clarity
Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences.
We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry.
We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space.
Role Overview
As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale.
You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation.
Responsibilities
- Own the product strategy and roadmap for Clarity’s Voice of the Customer platform.
- Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence.
- Define KPIs, measure adoption and impact, and use data to guide product decisions.
- Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities.
- Partner with marketing and GTM teams to position and launch VoC capabilities effectively.
- Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards.
- Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics).
- Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence.
Requirements
- 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms.
- Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics.
- Experience working with AI/ML, NLP, or data visualization products is a strong plus.
- Proven ability to turn customer insights into clear, measurable product outcomes.
- Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams.
- Analytical mindset, with experience using data to inform prioritization and feature development.
- Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred).
Why Clarity?
- Shape the future of AI-powered customer experience analytics.
- Freedom to experiment, define, and scale a product that impacts thousands of users.
- Competitive compensation, equity, and benefits.
- Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
Responsibilities:
Drive operational excellence across product squads by optimizing delivery processes, governance, and documentation.
Coordinate with card scheme/issuing partner (payment provider).
Ensure new product initiatives and platform changes are well-defined, compliant, and launch-ready through structured business cases and approval processes.
Act as a delivery enabler - removing blockers, coordinating stakeholders, and maintaining the documentation and data foundations needed for rapid, high-quality execution.
Partner with Product Owners, Engineers, and Data Analysts to ensure reliable metrics, dashboards, and insights guide decision-making and prioritisation.
Track performance post-launch, monitor product stability and adoption, and facilitate continuous improvement through structured feedback loops.
Lead planning and operational cadences (KPIs, stand ups, retrospectives), maintaining momentum and alignment across teams.
Identify and implement process improvements that enhance delivery speed, quality, and scalability.
Drive product strategy by translating operational insights, customer feedback, and market intelligence into future features direction, ensuring delivery execution aligns with strategic priorities and the long-term product vision.
Requirements:
Degree in STEM or other quantitative fields.
Minimum 2 years experience in a high performance environment (fintech, consultancy, investment bank, high-growth tech company, etc.).
Minimum 2 years of experience working with debit cards and payments (SWIFT, SEPA, Faster Payments).
Experience working with card schemes (Visa, Mastercard).
Ability to solve complex problems independently.
Deep empathy for customers and commitment to user-centred design without compromise.
Strong stakeholder management and communication skills, capable of influencing across functions.
Data-driven mindset, able to turn insights into actionable improvements.
Strong ownership mentality – proactive, accountable, and execution-focused approach.
Nice to have:
Experience building or scaling successful products - particularly financial or data-driven - using analytics, customer feedback, and pragmatic judgment.
Experience with compliance regulations for card products (onboarding, notifications, restrictions).
Experience with fraud monitoring for card transactions.
ГибридWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Manila, Philippines; Dubai, United Arab Emirates; Lusail, Qatar; Delhi, India
Eram Talent, a premier talent acquisition consultancy, is actively seeking an Asphalt Formulation Specialist - Production to join a leading company in Saudi Arabia. The Asphalt Formulation Specialist will be responsible for developing and optimizing asphalt formulations by selecting and combining diverse mix components - including aggregates, binders, fillers, and innovative additives - to achieve required performance and durability standards. The role emphasizes experimentation with novel and sustainable materials and other emerging technologies t.
The specialist will design and conduct laboratory trials, evaluating material properties and mix performance in accordance with ASTM, AASHTO, and local standards. They will analyze test data to refine formulations, ensuring that laboratory results accurately predict field behavior and that the final mix consistently meets all technical specifications and quality requirements.
In addition, the role involves assessing raw material, introducing new materials or processes, and possibly collaborating with research partners, suppliers, and asphalt plants to validate innovative solutions. The specialist will provide technical guidance on formulation adjustments, production troubleshooting, and performance optimization.
If selected, the job location would be in
Jeddah Saudi Arabia.
Responsibilities
Develop and optimize asphalt formulations to meet project specifications and performance criteria.
Conduct laboratory tests and analysis to evaluate the properties of asphalt and related materials.
Collaborate with production teams to implement formulations in the manufacturing process.
Ensure all production activities comply with relevant safety, environmental, and technical standards (e.g., ASTM, AASHTO, local regulations).
Oversee and manage the daily asphalt production process at the plant to ensure quality, efficiency, and safety.
Monitor production processes and performance metrics to ensure compliance with quality standards.
Perform troubleshooting for formulation issues and implement corrective actions as needed.
Stay updated with industry trends and advances in asphalt technology.
Identify and troubleshoot plant or process issues affecting mix consistency or plant performance
Prepare detailed documentation and reports on formulation developments and testing results.
Requirements
Bachelor's degree in Chemical Engineering, Materials Science, or a related field.
5+ years of experience in asphalt formulation and production.
Strong knowledge of asphalt materials, chemical additives, and testing methodologies.
Solid understanding of asphalt mixing processes, production equipment, and quality control standards.
Familiarity with ASTM, AASHTO, and local road construction specifications.
Strong problem-solving skills and ability to work under pressure in a plant environment.
Excellent communication and coordination skills, especially when working with QC, lab, or design teams.
Experience with plant troubleshooting, process improvement, or automation is a plus.
Knowledge of sustainable or innovative production practices is desirable.
Location: Saint Julian's, Malta
Description
We are seeking a highly organized, discreet, and proactive
Personal Assistant
to support our
Chief Product Officer (CPO)
in a dynamic, fast-paced
B2B iGaming
environment. The ideal candidate will act as the right hand to the CPO—handling daily operations, coordinating executive communications, managing travel and meetings, and providing high-level translation between
Armenian and English
.
This trusted position requires excellent communication skills, professionalism, and the ability to navigate a high-performance, multicultural executive environment.
Responsibilities
Executive & Administrative Support
Manage and maintain the CPO’s calendar, appointments, and daily schedule.
Organize internal and external meetings, including agenda preparation, briefing materials, and minute taking.
Handle confidential correspondence, reports, and communications on behalf of the CPO.
Coordinate with internal teams (Product, Engineering, Design, Compliance, HR) to ensure priorities and action items are followed up.
Maintain structured filing systems with version control and secure access to information.
Travel & Event Coordination
Organize complex international travel arrangements (flights, visas, accommodation, logistics).
Accompany the CPO during business trips and events when needed, offering real-time administrative and translation support.
Coordinate participation in conferences, exhibitions, and meetings with partners.
Translation & Communication
Provide professional interpretation and translation (Armenian ↔ English) of executive and sensitive information, both spoken and written.
Support CPO during meetings with non-English-speaking stakeholders to ensure accurate and context-aware communication.
Translate documents, emails, and presentations as required.
Confidentiality & Professionalism
Handle all company and personal information with the utmost discretion and integrity.
Act as a trusted gatekeeper for requests and communications directed to the CPO.
Operational & Project Support
Assist in research, report writing, and preparation of strategic presentations.
Track action points and ensure timely follow-ups across various projects.
Coordinate with HR and Admin for team logistics, onboarding of new hires, and office activities in Malta.
Requirements
Proven experience as a Personal Assistant, Executive Assistant, or similar role in a fast-paced environment (iGaming or tech industry is a plus).
Exceptional organizational and time-management skills.
Excellent written and verbal communication in
English and Armenian
.
Strong discretion and ability to handle confidential information with professionalism.
Experience coordinating complex travel and events.
High-level translation and interpretation capabilities, including business and technical language.
Tech-savvy, with proficiency in office software (Google Workspace, MS Office) and document management tools.
Flexibility to travel internationally as required.
Ability to adapt quickly, prioritize tasks, and work independently.
Location: Bangalore
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
Wrike is seeking a highly adaptable Senior Product Manager to join our global product organization. As a strategic leader, you will own the end-to-end lifecycle of your product area, driving measurable business impact and solving complex problems for millions of users.
We are looking for a versatile generalist who is comfortable tackling diverse challenges as business needs evolve, but who is ready to immediately dive into a high-impact, transformative domain:
AI-driven Work Intake
.
Your Impact:
Deliver Innovation:
Validate and ship solutions that revolutionize how work flows into systems, saving customers time and boosting work quality for both administrators and end-users. Evolve Wrike's work intake experience through platform and agentic capabilities within your first 6 months.
Drive Discovery & Vision:
Deeply understand customer workflows and underlying business pains to uncover emerging needs. Paint a compelling product vision and propose pragmatic, innovative solutions — whether through advanced AI, platform capabilities, or a combination of both — that best solve the core problem.
Adapt & Scale:
Act as a flexible product leader capable of pivoting to new, critical product domains as our overarching business strategy evolves.
Your Qualifications:
4+ years of hands-on experience
in B2B SaaS Product Management, owning customer-facing digital products from ideation to launch.
Customer-Centric Mindset:
Strong empathy for customers and a passion for delivering exceptional user experiences.
Product Discovery:
You are experienced in conducting market research and user interviews to identify customer needs and pain points. You are also experienced in testing and validating potential solutions with real users to ensure that they effectively address the identified needs.
Practical AI experience:
Hands-on experience with leveraging AI technologies to streamline work and experience with the creation of AI-powered features.
Collaboration Skills:
Ability to work well with cross-functional teams and communicate effectively with many partners across different parts of the organization.
Advanced English
language skills (written and spoken), with the ability to communicate complex concepts clearly to diverse stakeholders.
Standout Qualities:
Experience in the enterprise collaboration, project management, or work management domain.
Proven experience building and delivering AI or LLM-driven product experiences to market.
Demonstrated ability to balance the complex configuration needs of system administrators with a frictionless experience for end-users.
Team Dynamics:
You will operate within a core "Product Trio" model (Product, UX, and Engineering) to guide a tight-knit Scrum team of 6-8 engineers and QA to deliver the product innovations.
You will partner heavily across the organization, pulling in expertise from specialized roles such as AI/ML engineers, Data Scientists, Product Analytics, and Go-to-Market teams to ensure successful launches.
You will have direct access to enterprise customers and admins to conduct continuous research, test early prototypes, and validate hypotheses through tight feedback loops.
The opportunity to operate at the bleeding edge of AI and work management, blending complex, enterprise-grade capabilities with modern, intelligent user experiences.
Benefits & Perks:
10 days of National and Festival Holidays per year (eight fixed, two flexible)
18 days of paid vacation per year
14 days of sick leave with a medical certificate per year
5 uncertified sick days per year
Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees
Personal Accident Insurance: Rs 50,00,000
Term Life Insurance: Rs 50,00,000
Up to 26 weeks of paid maternity leave for the first two children
4 weeks of paid parental leave
2 days off for volunteering with nonprofit charities
Broadband/Internet Reimbursement: INR 1500 per month
Full-stocked pantry and complimentary lunch
Hybrid work model
What’s Next?
Interview with a Recruiter
Hiring Manager Interview
Product Case Study / Technical Interview
Cultural Fit Interview
Final interview with Product Director
Your recruitment buddy will be
Tripti Sachan
, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office.
WHAT YOU’LL DO
- Take ownership of complex product features end-to-end - from architecture and data modeling to beautiful and performant user interfaces
- Translate product ideas and designs into pixel-perfect, production-grade UI using modern frontend frameworks and component libraries
- Work closely with Product, Design, and Engineering to define scope, shape technical direction, and deliver features that delight users
- Contribute to and evolve both our backend infrastructure and frontend design system, ensuring consistency, scalability, and developer velocity
- Push the boundaries of what’s possible across the stack - improving developer experience, introducing new capabilities, and driving innovation
WHAT WE’RE LOOKING FOR
- 5+ years of professional fullstack engineering experience
- Deep expertise in TypeScript, React, Tailwind CSS and proven ability to deliver high-quality features across both frontend and backend
- Strong architectural instincts and ability to design clean, maintainable, and scalable systems end-to-end
- Experience designing and implementing APIs (REST, GraphQL, or gRPC) and integrating them seamlessly into polished user interfaces
- Strong communication skills and a high sense of ownership - able to work autonomously while staying tightly aligned with team goals
- Some markers of excellence, which could also be non-work related, like having a high FIDE rating
- Most importantly: we care deeply about working with genuinely kind, collaborative, and hard-working people who make the team better through empathy and openness
TECH STACK
- Languages: TypeScript
- Backend: GCP, Cloud Functions, Cloud Tasks, RabbitMC, Firestore, PostgreSQL, Elasticsearch
- Frontend: React, shadcn/ui, Tailwind CSS
- AI Models: OpenAI, Claude, Perplexity, Gemini, Llama, etc.
BONUS POINTS
- Active contributions to open-source projects
- Deployed side/hobby projects that we can check out
- Experience in starting a company or working at a top-tier high-growth startup
WHAT WE OFFER
- Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups
- Regular team events and off-sites
- Aggressive equity compensation package
- Paid Dinner & Uber home when working late
- The most beautiful office space and work environment in Berlin
Location:
United States (remote)
Department:
Product Development
Reports to:
Chief Product and Technology Officer
WHO WE ARE
At Acclaro,
we're
more than a localization company.
We're
a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human
expertise
with
cutting-edge
technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one
that’s
loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives.
You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future.
WHAT YOU’LL DO
Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management
Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs
Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes
Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations
Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization
Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization
Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience
THIS ROLE IS FOR YOU IF YOU
Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy
Hold a bachelor's Degree in a related field or equivalent professional or military experience
Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making
Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance
Treat your own productivity as a product—constantly optimizing processes, systems, and workflows
Excel in distributed, fast‑moving environments where ownership and clarity matter
Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users
YOU’LL STAND OUT IF YOU
Are an AI power user who has built personal agents or automated workflows to improve your own productivity
Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies
Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications
Bring familiarity with localization or multilingual content workflows
WHY JOIN ACCLARO?
Global Team, Local Impact:
Collaborate with colleagues around the world while making meaningful contributions locally.
People-First Culture:
Work in a supportive, inclusive environment that values your voice and well-being.
Flexible Work Style:
Enjoy remote work, flexible PTO, and a healthy work-life balance.
Career Growth:
Access mentorship, development programs, and clear pathways for advancement.
Impactful Work:
Help top-tier brands succeed globally while promoting cultural understanding and connection.
Competitive Compensation & Benefits:
Market-leading pay, bonuses, and comprehensive medical and retirement plans.
Recognition & Support:
Be seen and celebrated through regular recognition programs and supportive leadership.
VALUES WE LIVE BY
Passion with a Purpose
–
We’re
energized by our work and why it matters.
Go the Extra Mile
– We strive for excellence and proactive value.
Honesty in Action
– We act with integrity, openness, and respect.
Own It, Do It
– We follow through, take accountability, and take pride in our outcomes.
INCLUSION & EQUAL OPPORTUNITY
- Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.
Location: Lagos, Nigeria
Renmoney is building the next-generation ecosystem for financial services in Nigeria, spanning retail savings, lending, digital banking, SME services and partnerships. As we expand beyond our mobile app, we are developing alternate channels that bring financial services closer to customers wherever they are.
As Product Manager for Alternate Channels, you will act as the CEO of a pivotal business line. You will own the strategy, roadmap and commercial success of our alternate channels portfolio, covering agent banking, POS merchant acquiring, Distribution-led acquisition, banking, lending, and embedded finance (BaaS) partnerships. You will build products and platforms that put Renmoney’s services in the hands of every Nigerian, transforming corner shops into financial hubs and everyday apps into credit access points.
This role demands strategic vision, hands-on execution, and strong commercial acumen. You will manage the P&L, collaborate with cross-functional teams, and ensure that our channels deliver profitable growth while adhering to regulatory requirements.
Key Responsibilities
1.
Strategic Leadership & Vision
Develop and champion a compelling product vision for alternate channels, aligned with Renmoney’s mission of financial inclusion and business growth.
Own the P&L for the alternate channels portfolio, setting pricing and revenue targets and managing costs to ensure profitability.
Conduct market analysis, competitor benchmarking and customer research to identify new opportunities across agent banking, POS acquiring, distribution-led lending and embedded finance.
Shape short- and long-term roadmaps for each channel, driving synergy with Renmoney’s core digital products.
2.
Product Lifecycle Management & Execution
Lead the end-to-end product development lifecycle from ideation, requirements gathering and user story creation to launch, iteration and retirement.
Agent Banking: Design and enhance the agent platform (mobile and USSD) to facilitate deposits, withdrawals, transfers, bill payments and loan origination. Build a best-in-class agent onboarding and management system.
POS Merchant Acquiring: Develop a differentiated value proposition for merchants. Oversee the strategy for POS devices, settlement processes and value-added services such as merchant lending and inventory management.
Distribution-Led Lending: Design and launch credit products that can be offered through partners (e.g., retail chains, device financiers, agent networks), balancing growth with prudent risk management.
Embedded Finance (BaaS): Define our API product suite, enabling third-party fintechs and businesses to integrate Renmoney’s credit and financial services into their platforms.
3.
Growth, Efficiency & Customer Experience
Collaborate with Sales and Marketing to design and execute acquisition and activation strategies for agents and merchants.
Drive performance against numeric targets
Increase the number of active agents and merchants by ≥30% year-over-year.
Grow the value and volume of loans and savings balances disbursed via alternate channels by ≥40%.
Reduce onboarding and transaction turnaround times by ≥25%.
Improve cost per acquisition (CPA) by ≥15% while maintaining healthy unit economics.
Establish feedback loops with agents, merchants and partners and use data to drive continuous improvement in product features and processes.
Champion a world-class experience for all stakeholders and ensure high Net Promoter Scores (NPS), targeting a ≥20‑point improvement.
4.
Compliance & Risk Management
Ensure all alternate channels adhere to Central Bank of Nigeria (CBN) regulations and other applicable standards. Maintain 100% KYC compliance and zero major regulatory incidents.
Work closely with Risk, Compliance and Legal teams to design products and processes that minimize fraud and support robust credit risk management. Maintain a non-performing loan (NPL) rate below 5% for loans disbursed via alternate channels.
Lead regular audits and embed controls throughout the product lifecycle.
Success Metrics / KPIs
Your performance will be measured against clear, quantifiable KPIs that directly tie to business outcomes:
•
Scale & Reach:
≥30% YoY growth in active agents and merchants; monthly transaction volume and value targets for agent banking and POS acquiring.
•
Portfolio Growth:
≥40% YoY growth in loan disbursement and savings balances via alternate channels; maintain NPL rates under 5%.
•
Profitability:
Achieve revenue and net transaction value (NTV) targets for each channel; manage the portfolio’s P&L to ensure profitable growth.
•
Efficiency & Quality:
Reduce agent/merchant onboarding time and loan/savings processing turnaround times by ≥25%; maintain high transaction success rates (TSR) and improve CPA by ≥15%.
•
Compliance & Risk:
100% KYC compliance and zero major regulatory findings; robust fraud detection and risk mitigation.
•
Satisfaction:
Achieve a ≥20‑point improvement in NPS for agents, merchants and partners; deliver best-in-class support and service resolution times.
Requirements
5–7 years of product management or channel management experience in fintech, banking, payments or digital services.
Hands-on experience launching and scaling at least one of the following: agent banking networks, POS merchant acquiring, B2B2C lending products, or embedded finance APIs.
Proven track record managing a product P&L and executing growth strategies in emerging markets.
Strong analytical and quantitative skills; proficiency in SQL, Excel, Mixpanel/Amplitude or similar analytics tools.
Excellent stakeholder management and leadership skills; ability to influence cross-functional teams and engage senior stakeholders.
Deep understanding of the Nigerian financial services regulatory landscape, particularly CBN guidelines on agent banking, POS acquiring, KYC and consumer protection.
Bachelor’s degree in Business, Engineering or a related field; MBA or relevant certification (e.g., Certified Scrum Product Owner) is a plus.
Benefits
Renmoney is at the forefront of Nigeria’s digital banking revolution. We are democratizing financial services for millions of Nigerians and powering small businesses with innovative credit and savings solutions. As the Product Manager for Alternate Channels, you will:
• Build products that empower thousands of entrepreneurs and serve millions of customers.
• Own and grow a core engine of Renmoney's future; you are the CEO of your product with the autonomy to define roadmaps and the resources to execute them.
• Work on complex challenges alongside talented engineers, designers, marketers and risk professionals.
• Operate in one of the most dynamic and competitive fintech markets in the world, with the backing of an established and trusted brand.
If you are ready to drive meaningful impact and build the next frontier of financial inclusion in Nigeria, Renmoney is the place to accelerate your career.
Location: Yerevan, Armenia
Description
We are seeking a Data Product Owner to lead the vision, strategy, and execution of our data and AI/ML products. This role bridges business stakeholders, data engineering, and data science, ensuring that our data assets, analytics platforms, and machine learning models deliver measurable value. The ideal candidate combines product management expertise with strong knowledge of data, analytics, and applied AI/ML.
Responsibilities
Define and own the roadmap for data and AI/ML products (data platforms, APIs, dashboards, predictive models, recommendation engines, NLP/vision solutions, etc.)
Translate business goals into AI/ML-enabled product strategies that drive automation, insights, and competitive advantage
Partner with business stakeholders to identify opportunities where AI/ML and advanced analytics can create value
Act as the key interface between data scientists, engineers, and business units, aligning priorities across teams
Maintain and refine product backlog; write detailed user stories with business and technical acceptance criteria
Work closely with data scientists to design, build, and deploy ML models into production
Ensure data quality, explainability, scalability, and performance are built into all products
Oversee the lifecycle of ML models (development, deployment, monitoring, retraining)
Ensure data and AI/ML products comply with internal policies and regulatory requirements (GDPR, responsible AI, gaming/financial regulations)
Have minimal knowledge in MLOps, metadata management, and data governance
Requirements
Proven experience as a Product Owner / Product Manager in data, AI/ML, or analytics-focused products
Strong understanding of data science workflows, machine learning lifecycle
Domain knowledge in iGaming, fintech, or other data-intensive industries
Understanding of responsible AI, model explainability, and bias mitigation
Ability to identify and prioritize high-value AI/ML use cases
Familiarity with data engineering and BI platforms
Hands-on exposure to AI/ML concepts (predictive modeling, NLP, computer vision, recommendation systems)
Excellent communication and stakeholder management skills, with the ability to align technical and business teams
Experience with Agile/Scrum and product backlog management
Location: Russia; Serbia; Georgia; Belarus
We are seeking a highly skilled and strategic Head of Financial Modelling and Product Analytics to lead the design, development, and refinement of advanced financial and credit card models. This role plays a critical part in driving long-term profitability, optimizing business performance, and supporting strategic decision-making across the organization.
The ideal candidate will have deep expertise in financial modelling and performance management, along with a strong track record of supporting business growth and regional expansion.
Key Responsibilities
Lead the development and enhancement of advanced financial and credit card models to support strategic decisions and long-term profitability.
Provide analytical support for business strategy, regional expansion, and branch performance optimization.
Oversee performance analytics, including reporting, productivity tracking, profitability analysis, and regional budget management.
Drive business navigation through business case preparation, pilot execution, implementation tracking, and post-launch assessments.
Develop pricing and profitability models across sub-segments, including LTP-based strategies, to maximize income.
Partner with senior leadership to deliver actionable, data-driven insights that inform company-wide strategic initiatives and growth.
Requirements
5+ years of experience in financial modelling, FP&A, or related analytical roles, with at least 3 years in a leadership position.
Proven experience in financial planning and modelling, ideally within banking, fintech, or card services industries.
Bachelor's degree in Finance, Accounting, Economics, or a related field (Master’s degree preferred).
Strong proficiency with Excel, forecasting techniques, and data analysis tools such as SQL.
Excellent analytical, problem-solving, and data interpretation skills, with a keen attention to detail.
Well developed communication skills, team management skills.
Strong communication and presentation skills with the ability to translate complex financial concepts for diverse stakeholders.
Ability to work independently and manage priorities in a fast-paced, collaborative environment.
Preferred Qualifications
Experience supporting regional expansion and optimizing branch-level performance.
Hands-on expertise in preparing business cases, supporting pilots, and conducting post-control assessments.
Familiarity with statistical and data analytics tools such as Python or R.
Advanced certification such as CFA, CPA, or MBA.
Demonstrated ability to influence senior leadership and drive profitability initiatives.
Benefits
Flexible, fully remote full-time position.
The opportunity to work with a global, innovative fintech company shaping the future of digital banking.
Engaging, challenging projects with a direct impact on business performance.
A collaborative and supportive team environment with room for professional growth.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Spanish and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both French and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both German and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
The trading bot domain has emerged as one of OKX's most critical and rapidly growing sectors over the past two years. It constitutes a significant share of our platform's daily active traders and trading volume. With this swift growth, escalating user demands, and a promising future for this business, we are committed to allocating more resources to this sector. Our aim is to build top-tier products and ultimately grow this line into a billion-dollar enterprise.
What You’ll Be Doing
Develop strategies to boost trading bot volume and user acquisition. Collaborate with cross-functional teams, including design, engineering, and data analysis.
Based on trading users' needs, design trading bots efficient for particular market situations.
Conduct user research and competitor assessments to identify potential opportunities for product innovation and optimization, enhancing user conversion and retention.
Advocate for robust engineering solutions and scalable product/system architecture designs, ensuring efficient new product development.
Manage projects with efficient scope, timeline, and stakeholder coordination, prioritizing quick iterations and impactful outcomes.
What We Look For In You
Bachelor's degree in a relevant field or equivalent practical experience, preferably in Financial Engineering, Mathematics or Engineering.
5+ years of product management experience, particularly within the crypto or internet industry.
Strong grasp of strategy design and backend logic.
Passion for problem-solving and delivering exceptional user experiences.
Self-motivated, independent, persistent, objective, with strong logical thinking, capable of project ownership.
Curious with a strong ability for self-learning, open to exploring innovative projects for driving product growth.
Excellent communication skills, both written and verbal, with the ability to influence and present ideas effectively.
Nice-To-Haves
Experience in Crypto/FX/Stocks trading, including quant trading, bot trading, or technical analysis.
Strong understanding of the industry and market dynamics.
Fluency in Mandarin will be a plus to work with cross tech teams based in Greater China Region.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
The trading bot domain has emerged as one of OKX's most critical and rapidly growing sectors over the past two years. It constitutes a significant share of our platform's daily active traders and trading volume. With this swift growth, escalating user demands, and a promising future for this business, we are committed to allocating more resources to this sector. Our aim is to build top-tier products and ultimately grow this line into a billion-dollar enterprise.
What You’ll Be Doing
Develop strategies to boost trading bot volume and user acquisition. Collaborate with cross-functional teams, including design, engineering, and data analysis.
Based on trading users' needs, design trading bots efficient for particular market situations.
Conduct user research and competitor assessments to identify potential opportunities for product innovation and optimization, enhancing user conversion and retention.
Advocate for robust engineering solutions and scalable product/system architecture designs, ensuring efficient new product development.
Manage projects with efficient scope, timeline, and stakeholder coordination, prioritizing quick iterations and impactful outcomes.
What We Look For In You
Bachelor's degree in a relevant field or equivalent practical experience, preferably in Financial Engineering, Mathematics or Engineering.
5+ years of product management experience, particularly within the crypto or internet industry.
Strong grasp of strategy design and backend logic.
Passion for problem-solving and delivering exceptional user experiences.
Self-motivated, independent, persistent, objective, with strong logical thinking, capable of project ownership.
Curious with a strong ability for self-learning, open to exploring innovative projects for driving product growth.
Excellent communication skills, both written and verbal, with the ability to influence and present ideas effectively.
Nice-To-Haves
Experience in Crypto/FX/Stocks trading, including quant trading, bot trading, or technical analysis.
Strong understanding of the industry and market dynamics.
Fluency in Mandarin will be a plus to work with cross tech teams based in Greater China Region.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).
What You'll Be Doing
Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services.
Collaborate closely with VIP sales, institutional account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features.
Lead the design and optimization of VIP customer lifecycle management solutions to improve retention and engagement rates.
Coordinate cross-departmental collaboration, including R&D, design, operations, and risk control, to ensure timely and high-quality project delivery.
Monitor global market trends and industry developments to formulate localized product strategies that cater to VIP clients in different regions.
Leverage data analysis and customer feedback to continuously optimize user experience and drive platform trading volume and AUM growth.
Establish competitor analysis mechanisms to evaluate VIP service differentiators in the industry and enhance OKX’s competitive edge.
What We Look For In You
Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
Proficiency in data analysis tools and data-driven decision-making.
Fluency in English and Chinese; Multi-market collaboration experience is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоUnited States; Los Angeles; Boston; San Francisco
ОфисLondon
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Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Manila, Philippines; Dubai, United Arab Emirates; Lusail, Qatar; Delhi, India
География найма не уточнена
seniorBangalore; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations