Location: Dubai, UAE
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Are you a talent acquisition specialist who thrives on delivering results at pace? Do you enjoy stepping into a high-impact project, making an immediate contribution, and seeing your work translate into great hires?
We’re looking for a Contract Recruiter to join our dynamic global Talent Acquisition team in Dubai and support a defined hiring project. This is a project-based engagement.
What You’ll Do:
Own end-to-end recruitment for the project’s open roles, from intake through sourcing, screening, interviewing, offer, and close.
Partner closely with hiring managers and senior stakeholders to understand role requirements and offer strategic guidance that supports informed hiring decisions.
Build and execute sourcing strategies to attract high-quality talent across the globe.
Conduct market analysis and share insights on talent pools, salary benchmarks, and hiring trends.
Collaborate with HR, Finance, and business leaders to align on hiring needs, headcount, and timelines.
Ensure a fair, equitable, and engaging approach to attracting and assessing candidates.
Track and report on recruitment metrics, using data to optimize your pipeline and meet project deadlines.
Deliver an excellent candidate experience throughout the hiring process.
Maintain accurate and timely records in our applicant tracking system.
Provide a clean handover of pipelines, documentation, and learnings at the end of the project.
What You Need For This Role:
A valid UAE work visa that permits you to work on a freelance or contract basis. Candidates must hold their own visa; we are unable to provide visa sponsorship for this engagement.
5+ years of experience in talent acquisition, ideally with a track record of delivering results in fast-paced environments.
Proven experience managing high-volume or multi-role hiring projects to tight deadlines.
Confidence working autonomously and taking accountability for outcome, but also working together with a team and collaborating across projects.
Strong critical thinking and problem-solving skills, with the ability to navigate ambiguity.
Excellent communication and interpersonal skills, with the ability to influence and advise stakeholders.
Fluency in English.
Solid understanding of the EMEA and APAC talent market.
Experience working with diverse teams and cultures.
Ability to think both strategically and tactically, balancing project goals with day-to-day execution.
Immediate or short-notice availability.
What Will Make Us Really Love You:
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You have a positive attitude and appreciate the growth that comes from challenges.
You are coachable and can take on and implement feedback quickly.
You engage with internal and external stakeholders in a positive and approachable way.
You consistently deliver strong results through collaboration and dedication.
You hit the ground running and need minimal onboarding to become productive.
You are truly passionate about people, what drives them, and their experience going through our hiring process.
Engagement Details:
Type: Contract, project-based (not a permanent or full-time employment role)
Visa: Candidates must hold their own valid UAE visa and eligibility to work on a contract basis
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Boston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Georgia; Washington State; Colorado; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact.
To do so, you’ll lead the business, adoption, and governance workstream across high-value enterprise deployments:
DRIVE CUSTOMER OUTCOMES DURING DEPLOYMENTS
- Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
- Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain.
- Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones.
BUILD THE AUTOMATION OPERATING MODEL
- Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably.
- Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.
- Leave customers more capable and confident by making automation part of how their organization works.
IDENTIFY, PRIORITIZE, AND PROVE AUTOMATION OPPORTUNITIES
- Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments.
- Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic.
- Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities.
NAVIGATE ORGANIZATIONS AND SCALE WHAT WORKS
- Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions.
- Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team.
- Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions.
REQUIREMENTS
MUST-HAVES
- 🚀 Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
- 🏢 On-site customer experience: You know what it takes to drive adoption with enterprise customers in complex, high-stakes environments.
- 🧭 Business process mapping: You can walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities.
- ⚙️ Operating model thinking: You can help customers define the governance, ownership, and ways of working needed to scale automation sustainably.
- 📊 ROI and prioritization: You can build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes.
- 🛠️ Technical fluency: You do not need to write code, but you understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs.
- 🤝 Organizational navigation: You know how to build trust across levels, manage competing priorities, and identify who can actually make decisions.
- 🎙️ Storytelling: You can make complex technical concepts clear, compelling, and easy for senior stakeholders to champion internally.
- ✈️ Travel readiness: You are willing to travel for on-site engagements roughly 30–50% of the time across Europe.
- 🇬🇧 English fluency: You communicate clearly and confidently in English with technical, operational, and executive audiences.
NICE-TO-HAVES
- 🌍 European languages: You speak one or more additional European languages.
- 🤖 Automation experience: You have helped customers adopt workflow automation, integration, AI automation, or internal tooling platforms.
- 📚 Change management: You have guided teams through new operating models, governance processes, or technology adoption programs.
- 🏗️ Enterprise transformation: You have worked on transformation initiatives where success depended on stakeholder alignment, enablement, and measurable business outcomes.
- 🧩 Product feedback instincts: You know how to turn field learnings into crisp feedback that helps product and engineering teams build what customers actually need.
Why join us?
At n8n, you’ll help define how enterprise customers adopt automation in the real world — not through long consulting decks, but through focused deployments that create momentum, prove value, and make teams more capable. You’ll work at the intersection of strategy, technology, operations, and change management, partnering closely with Forward Deployed Engineers to turn complex customer environments into clear automation roadmaps.
You’ll join a fast-growing, remote-first company with strong momentum, a passionate technical community, and a culture that values autonomy, experimentation, and ownership. Your work will shape how we scale enterprise deployments, build customer automation operating models, and turn what we learn in the field into repeatable playbooks for n8n.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Paris, Remote
Workplace: remote
The Data team builds and evolves the data platform that powers critical product features and helps every team make smarter, faster decisions. Our data ecosystem supports hundreds of pipelines, dashboards, and tools, providing the foundation for both day-to-day operations and strategic decision-making.
What makes our team unique is our central role across the company: we sit at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As our first Analytics Engineer, you’ll bridge the gap between our data platform and business teams by building trusted datasets, meaningful KPIs, and self-service analytics capabilities.
You’ll work closely with our Senior Data Analyst and Data Engineers to improve data models and documentation, strengthen the reliability and efficiency of our warehouse, and help teams become increasingly autonomous with Snowflake, Looker/Metabase, and AI-powered analytics. You’ll then contribute to our broader mission of making data more accessible and actionable across 360Learning.
Within 1 month, you will:
Discover 360Learning, its platform, teams, and culture
Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working
Understand our data models, ways of working, and self-service analytics strategy
Within 3 months, you will:
Build reliable, well-documented datasets and KPIs that help teams answer their own business questions
Enable teams to access and leverage data through Snowflake MCP, empowering them to answer business questions more independently
Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption
Within 6 months, you will:
Partner with Data Engineering to improve warehouse performance, reliability, and cost efficiency
Help teams become more autonomous on Snowflake and BI tools by guiding them toward the right datasets and sources of truth
Become a go-to partner for teams looking to monitor key metrics, explore data, and make data-driven decisions
The Skill Set:
Strong SQL skills with the ability to write complex queries and work confidently with data.
Hands-on experience with BI and analytics tools, such as Looker, Metabase, or Omni.
Experience with modern data warehouses, such as BigQuery, Redshift, or Snowflake.
Good working knowledge of Git and version control best practices.
Experience with dbt is a strong advantage.
Strong interest in AI and emerging analytics tools, with a focus on their practical application to business and data-related challenges.
Solid understanding of data modeling and data warehousing principles, with an interest in building reliable, scalable, and efficient data solutions.
Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps
Comfortable collaborating with non-technical stakeholders, understanding their needs, and communicating technical concepts in a simple way.
Fluent English (US/UK) / French fluent
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Senior Data Manager
Case study Meeting with our Senior Data Manager and our Senior Data Analyst
Clarification Meeting with our 1 Data Engineer and our Senior Data Analyst
Culture Fit Meeting with our VP Engineering
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in M&A, corporate development, investment banking, private equity, strategic finance, investment or a comparable transaction-focused leadership role.
Demonstrated track record of executing acquisitions, divestments or other complex corporate transactions end to end, including managing multiple workstreams and senior stakeholders.
Strong target origination and pipeline-development capability, with experience identifying, screening and progressing actionable transaction opportunities.
Strong financial and investment analysis skills, including valuation, financial modeling, transaction economics, scenario analysis and sensitivity testing.
Proven ability to organize and drive commercial, financial, legal, regulatory, technology and operational diligence workstreams with appropriate internal and external specialists.
Strong transaction structuring and negotiation capability, with sound judgment on economics, risk allocation, key conditions and execution trade-offs.
Experience preparing executive and Investment Committee / Board-level transaction materials, recommendations and concise decision memos.
Strong project-management skills and the ability to coordinate internal functions, Business Owners, counterparties and external advisers through time-sensitive deal processes.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management, negotiation and presentation skills.
High professional integrity, discretion, resilience and the ability to maintain disciplined judgment under transaction pressure.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Deal Origination & Pipeline Management
Own target origination for acquisitions, divestments and other approved transaction themes, translating strategic priorities into a practical target universe and outreach plan.
Build and maintain a prioritized deal pipeline with clear status, rationale, ownership, next steps, key dependencies and decision points for each opportunity.
Develop and maintain relationships with relevant targets, shareholders, investors, advisers and other transaction counterparties where required to create and advance opportunities.
Work with the Strategy and Research Team to ensure the pipeline reflects group strategy, strategic fit and portfolio priorities before material resources are committed.
Transaction Assessment & Deal Preparation
Convert qualified opportunities into structured deal processes with a clear transaction thesis, workplan, timetable, information requirements and governance path.
Lead transaction financial analysis, valuation and scenario work and ensure that the economics, assumptions and key sensitivities are transparent to decision-makers.
Plan and coordinate due diligence across relevant workstreams, ensuring that material findings, risks, dependencies and unresolved issues are surfaced promptly.
Maintain a clear recommendation on transaction attractiveness, key conditions and execution risks as facts evolve through the deal process.
Deal Structuring, Negotiation & Execution
Lead end-to-end execution of approved M&A and divestment transactions, maintaining momentum and accountability from initial engagement through signing and closing.
Coordinate transaction structuring and the work of internal specialists and external advisers, ensuring that commercial, financial, legal, regulatory and operational considerations are integrated.
Lead or coordinate negotiations on transaction economics and material commercial terms, escalating reserved or material decisions to the appropriate governance body.
Investment Committee & Deal Governance
Prepare clear, concise and decision-grade transaction recommendations for Investment Committee and senior leadership consideration at the relevant deal stages.
Work with the Strategy and Research Team to incorporate independent strategic fit, portfolio impact and transaction-thesis review into decision materials.
Work with the Board / IC Secretary to ensure transaction materials, approvals, decision records and meeting timing are complete and appropriately coordinated.
Ensure transaction execution remains within the approved mandate and that material changes in economics, structure, risk or conditions are escalated for renewed decision where required.
Closing, Handover & Post-Deal Coordination
Drive transaction closing readiness, including completion of required conditions, approvals, documentation and coordinated execution across all relevant parties.
Ensure a structured handover of completed transactions to the relevant Business Owners and Portfolio Management Team for integration, separation or other post-deal execution, as applicable.
Provide complete transaction records and execution learnings to support the Strategy and Research Team's after-action review of completed deals and their effect on the portfolio.
Deal Process, Reporting & Stakeholder Coordination
Maintain transparent and regular reporting on the deal pipeline, active transaction status, key milestones, issues, decisions and required actions.
Act as the central coordinator for transaction execution across internal stakeholders, counterparties and external advisers, with clear ownership of next steps and deadlines.
Establish disciplined deal documentation, data-room, decision-log and information-management practices appropriate to confidential transaction processes.
Maintain a clear distinction between transaction execution ownership, independent strategic review, governance decision-making and post-deal business execution.
Team Leadership & Functional Excellence
Lead, coach and develop the M&A and Deal Team; allocate resources across origination and live transactions and maintain clear accountability for quality, pace and outcomes.
Build repeatable methods, templates and standards for target screening, valuation, diligence, deal governance, execution planning, reporting and transaction handover.
Create a high-performance culture that values commercial judgment, execution discipline, confidentiality, ownership, collaboration and concise communication.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Responsibilities:
Business Analysis & Process Design:
Elicit, analyze, and formalize business requirements for warehouse logistics; design and document AS-IS and TO-BE processes.
SAP EWM Configuration:
Set up and maintain warehouse structures, storage types, storage bins, warehouse tasks/orders.
RF & Mobile Operations & Scales:
Configure and optimize Radio Frequency (RF) framework processes and mobile scanner workflows on the warehouse floor, manage resources.
Master Data & Migration:
Manage warehouse and product master data, prepare data migration templates, and oversee data load validation.
Integration & Cross-Module Alignment:
Ensure seamless integration between SAP EWM and connected modules/systems (S/4HANA, MM, SD, TM (ASR), MSF (DMC), manufacturing/shop-floor systems).
Technical Collaboration:
Author functional specifications and user stories for ABAP developers (enhancements, BAdIs, custom logic), write FDS and validate technical deliverables.
Testing & Quality Assurance:
Be an owner of a warehouse BPMN processes, be able to design test scenarios, execute integration testing, facilitate User Acceptance Testing (UAT), and manage defect resolution.
Implementation & Hypercare:
Drive EWM deployment phases: customizing, cutover readiness, go-live support, and hypercare.
User Enablement & Support:
Create user manuals, SOPs, and training materials; conduct training sessions for warehouse key users and operational teams.
Good understanding
ABAP -
debugging/reading skills.
Requirements:
Experience:
4+ years of hands-on experience as an SAP EWM Consultant in implementation or warehouse automation projects.
Domain Knowledge:
Deep understanding of core warehouse processes: Inbound, Putaway, Picking, Packing, Outbound, Internal Movements, and Physical Inventory.
System Expertise:
Proven experience configuring SAP EWM structures, strategies, and RF mobile transactions.
Education:
Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, Supply Chain, Economics, or related fields.
Language Proficiency:
Upper-Intermediate or higher English proficiency (spoken and written) for cross-functional communication with international teams; fluent Turkish.
Soft Skills:
Strong analytical mindset, proactive problem solver, and excellent stakeholder management skills.
Join Ajax Systems!
Location: Zagreb, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is looking for an Ads & Promotions Specialist to join our growing team in Zagreb. In this role, you’ll drive ad revenue by selling advertising and promotional products to restaurants and stores across Croatia. You’ll partner with Account Development Managers and Account Managers to grow ad adoption among managed merchants, while owning the full sales cycle for unmanaged merchants yourself. This role suits someone who loves hitting targets, can win over a skeptical merchant, and doesn’t let a “no” slow them down.
You will:
Sell ads and promotions to managed and unmanaged merchants, owning a pipeline and working toward clear revenue targets.
Prioritise your time across high-value managed accounts and a broad base of unmanaged merchants, keeping track of every opportunity.
Pitch to merchants, handle objections, and turn hesitant or previously uninterested merchants into active advertisers.
Set up, monitor and optimise campaigns so merchants see a strong return, stay on ads longer and keep coming back.
Work closely with Account Development Managers and Account Managers to align campaigns with merchant goals and broader account strategies.
Support sales enablement by building and adapting pitch materials, reporting and best practices for the wider team.
Use AI tools day to day to prioritise prospects, personalise outreach and speed up reporting.
Our humble expectations
Fluency in Croatian and English, with the confidence to pitch, negotiate and close in both.
1–2 years of sales experience, ideally B2B and with quota-carrying targets.
A track record of hitting goals, including examples of pushing through when a target was hard to reach.
Strong communication and persuasion skills, with the ability to build trust with merchants and influence internal stakeholders.
Organised and able to prioritise effectively when juggling many accounts and competing deadlines.
Resilient and results-oriented, able to learn from lost deals and keep momentum.
Nice to have
An analytical mindset and comfort using campaign data to build a business case or spot upsell opportunities.
Understanding of digital advertising principles and best practices.
Experience in account management, marketing, operations or business analysis.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Berlin, Germany
Workplace: hybrid
We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come.
Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow.
(Sr.) Producer (f/m/d) - (18-Month Contract)
Are you passionate about free-to-play games and eager to join a dynamic team working on an idle game played by millions daily? If so, this role could be ideal.
Reporting to the Head of Production, you will collaborate with the Product Lead on one of our top live games, "Idle Bank Tycoon." You'll be responsible for overseeing the entire production process, from planning new features and content to supporting live players, all while driving innovation in the free-to-play mobile market.
Please Note: This is an 18-month contract for Maternity Cover.
Responsibilities
Manage and execute the roadmap in line with the vision and priorities set by the Product Lead.
Build trust and ensure predictability by supporting project leads and managing the expectations of the Product Lead and various stakeholders.
Respond to unexpected live events, lead investigations, adjust roadmaps as needed, and communicate any changes.
Ensure alignment and facilitate communication with other teams, such as marketing and service teams.
Lead the production team effectively and sustainably, keeping the team focused, motivated, and minimizing waste.
Oversee sprints, monitor daily progress, and address any blockers.
Actively contribute to the production team by sharing challenges and proposing solutions for ongoing improvements at the company level.
Required Skills
3+ years experience working as a Producer in the mobile free-to-play market
Experience of the entire game life cycle from conception to release and LiveOps
Experience in managing a game in the LiveOps stage
Familiar with project management software and methodologies
Strong project management, scheduling, and multi-team coordination experience
Excellent communication skills in English, with excellent interpersonal skills
Empathy and a feel for people
Passionate about free-to-play mobile games
Advanced Jira skills, including hands-on experience as a Jira administrator
Desirable Skills
Experience in working as a Producer in a game in the LiveOps stage
Kolibri Games is an equal opportunity employer. We come from 40 different countries and many different backgrounds. We celebrate diversity and we are committed to creating an inclusive environment for all employees, regardless of their age, gender identity, sexual orientation, ethnicity, religion, physical appearance or disability.
We are an international studio, so don’t forget to send in your application in English. Although it is not mandatory, we always appreciate a cover letter stating your motivation to join us.
We look forward to hearing from you!
Your Benefits – We’re game to support you
Competitive Salary - We believe that top performers should receive top payment
Learning Budget - We believe in learning. A generous personal learning budget to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding and German classes
Flexible Working Hours and Home Office – We believe in a good work-life balance
Equipment - State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time
Health and Fitness - We pay a contribution towards a monthly gym membership or a fitness activity
Relocation - Relocation support to help you move to Berlin
Pension - Opportunity to save for your pension tax-free
Bonus Level – We love to have a good time, too
Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc
Parties and Team Events - Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun
Company Holidays - Every year we go on an amazing company holiday to relax and bond as a team
Friday Celebrations - Company-provided dinner and drinks on Friday afternoons
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to industrial organisations across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with manufacturers, engineering groups, energy and utilities providers, and logistics and supply chain businesses. You'll leverage your consultative sales expertise in the industrial sector to propel revenue growth while becoming a trusted partner to industrial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across engineering, operations, supply chain, maintenance and field service. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with industrial decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the industrial sector. Navigate complex, often global, industrial organisations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to industrial procurement cycles, capex and opex budgeting, and supplier qualification processes to meet and exceed revenue quotas. Analyse industrial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within engineering and R&D, plant operations, supply chain and procurement, quality, maintenance, and field service. Collaborate cross-functionally to differentiate our offerings for industrial applications
Navigate complex industrial stakeholder ecosystems including executives, operations and engineering leadership, IT and OT teams, digital transformation functions, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from users and conveying industrial market needs. Provide insights that strengthen our value proposition for industrial clients
Continuously refine the industrial sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency
You may be a good fit if you have:
8+ years of B2B sales experience in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within industrial organisations and securing strategic deals by understanding both technical requirements and industrial use cases
Demonstrated ability to navigate large, multi-site industrial organisations and procurement processes, building consensus among diverse stakeholders including executives, operations and engineering leadership, and IT departments
Extensive experience negotiating complex agreements within industrial procurement frameworks, including supplier onboarding, security and data governance reviews
Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various industrial audiences, from plant and engineering managers to senior executives
Deep understanding of industrial buying cycles, decision-making processes, and key pain points, including the regulatory, safety and sustainability pressures industrial businesses operate within
A strategic, analytical approach to assessing the industrial market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for industrial use
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£280,000
—
£330,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Global, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
Requirements
Minimum 10 years of relevant experience in corporate strategy, strategic finance, investment, corporate development, management consulting, private equity / venture capital, investment banking or a comparable analytical leadership role.
Demonstrated experience developing or maintaining enterprise or group-level strategy and translating complex analysis into clear choices for senior decision-makers.
Strong portfolio mindset, with the ability to assess strategic fit, concentration, adjacency, risk, expected value and trade-offs across multiple businesses, products, markets and initiatives.
Strong financial and investment analysis skills, including business-case review, valuation logic, unit economics, scenario analysis and sensitivity testing.
Proven ability to evaluate new projects, market-entry plans, strategic initiatives and investment theses independently and to challenge assumptions constructively.
Excellent research and intelligence capabilities, including the ability to synthesize market, competitor, regulatory, technology and customer signals into decision-relevant implications.
Experience preparing executive and Investment Committee / Board-level materials, recommendations and concise decision memos.
Prior experience leading and developing a high-performing strategy, research or analytical team, with strong quality-control standards.
Experience in financial services, FinTech, digital assets, payments, banking, brokerage, investment or financial infrastructure is strongly preferred.
Excellent written and verbal communication, stakeholder management and presentation skills; able to build trust while maintaining independent judgment.
High professional integrity, intellectual curiosity, discretion and the confidence to provide an evidence-based challenge to senior stakeholders.
Advanced degree or relevant professional qualification is a plus.
Responsibilities
Group Strategy & Portfolio Stewardship
Own and maintain the group strategy process, including the strategic narrative, priorities, key choices, assumptions and periodic refreshes.
Maintain a portfolio-wide view of businesses, products, markets, capabilities and strategic initiatives, and identify imbalances, gaps, duplication, concentration risk and adjacency opportunities.
Develop evidence-based recommendations on where the group should focus management attention, strategic resources and future investment, while preserving the Investment Committee's decision authority.
Ensure that major roadmaps and programs remain coherent with the approved group strategy and portfolio logic.
Research, Intelligence & Strategic Insight
Set the strategic research agenda based on the group's highest-priority decisions and uncertainties.
Build and maintain structured intelligence on markets, competitors, regulation, technology, customer behavior, business models and relevant macro trends.
Convert research findings into implications, scenarios, strategic options and concise recommendations rather than stand-alone information reporting.
Establish strong standards for source quality, analytical rigor, assumptions, fact checking and institutional knowledge retention.
Value Creation Opportunities
Continuously identify and prioritize value creation opportunities across the existing portfolio, including growth, cross-business synergies, product / market adjacencies, partnerships, operating-model improvements and other strategic moves.
Structure each opportunity into a clear thesis covering expected value, strategic rationale, risks, dependencies, required capabilities, sequencing and success measures.
Work with the Portfolio Management Team and Business Owners to convert approved opportunities into roadmaps and executable initiatives without taking over day-to-day execution ownership.
Evaluation of New Projects, Markets & Strategic Moves
Lead independent strategic review of new project proposals and market plans before they are submitted for approval.
Assess strategic fit, market attractiveness, competitive position, economics, risk, execution readiness, alternatives and portfolio implications; test critical assumptions through scenarios and sensitivity analysis.
Formulate a clear recommendation - proceed, revise, stage, defer or stop - and define the key conditions or milestones required for success.
Partner with the M&A and Deal Team on strategic fit, investment thesis and portfolio impact of potential acquisitions, divestments and other transactions, while the Deal Team retains transaction execution ownership.
After-Action Review & Portfolio Learning
Establish a systematic after-action review approach for major strategic actions, initiatives and completed deals.
Compare actual outcomes with the original strategic thesis, expected economics, risk assumptions, milestones and value-creation plan, and assess the resulting effect on the group portfolio.
Capture lessons learned, identify repeatable patterns and feed findings back into strategy, evaluation frameworks and future recommendations.
Investment Committee & Executive Decision Support
Prepare clear, concise and decision-grade strategic recommendations for Investment Committee and senior leadership consideration.
Work with the Board / IC Secretary to ensure strategic materials are complete, internally consistent and framed around the decision required, alternatives, trade-offs and implications.
Support interpretation of execution feedback and result reporting from the Portfolio Management Team and Business Owners, focusing on strategic implications and any need to revisit prior assumptions or decisions.
Maintain a disciplined distinction between analysis / recommendation, governance decision-making and execution ownership.
Team Leadership & Functional Excellence
Lead, coach and develop the Strategy and Research Team; allocate work against the highest-value strategic questions and maintain clear accountability for output quality and deadlines.
Build repeatable methods, templates and analytical standards for strategy development, market / project evaluation, portfolio review, research and after-action analysis.
Create a high-trust culture that values intellectual honesty, constructive challenge, clear writing, collaboration and decision usefulness.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to professional services firms across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with professional service firms, holding companies, law firms and advisory firms. You'll leverage your consultative sales expertise in the professional services sector to propel revenue growth while becoming a trusted partner to professional services stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in client delivery, research and analysis, and knowledge management. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with professional services decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the professional services sector. Navigate complex professional services firms to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to professional services procurement cycles, vendor risk assessment, and budgeting processes to meet and exceed revenue quotas. Analyse professional services market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within client delivery teams, creative and strategy functions, research and knowledge management, and business development. Collaborate cross-functionally to differentiate our offerings for professional services applications
Navigate complex professional services stakeholder ecosystems including executives, partners and practice leaders, IT departments, risk and compliance functions, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from users and conveying professional services market needs. Provide insights that strengthen our value proposition for professional services
Continuously refine the professional services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency
You may be a good fit if you have:
8+ years of B2B Enterprise sales experience in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within professional services firms and securing strategic deals by understanding both technical requirements and professional services use cases
Demonstrated ability to navigate professional services organisational structures and procurement processes, building consensus among diverse stakeholders including executives, partners and practice leaders, and IT departments
Extensive experience negotiating complex agreements within professional services procurement frameworks, vendor risk and third-party assurance policies
Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various professional services audiences, from practice leads and delivery teams to senior partners
Deep understanding of professional services buying cycles, decision-making processes, and key pain points, including the client confidentiality and regulatory obligations firms operate within
A strategic, analytical approach to assessing the professional services market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for professional services use
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£280,000
—
£330,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Timisoara, Romania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer support professional with leadership experience and a passion for delivering exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure?
We’re looking for a
Support Team Lead
to join our
Customer Support team in Romania
.
With our excellent customer service, the Support team is the glue that holds the marketplace together. We ensure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead, you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face.
At Wolt, we move fast, stay humble, and always put people first. 💙
What you’ll be doing
Lead by example and champion a strong customer-obsessed mindset
Inspire, coach, and develop a high-performing support team
Hire, onboard, and mentor new team members
Monitor team performance and ensure SLAs and CSAT targets are met
Analyze data and performance trends to identify improvement opportunities
Turn insights into clear, actionable plans
Collaborate closely with cross-functional teams and local stakeholders
Support operational improvements and process optimization
Leverage AI tools and automation opportunities to improve efficiency
Foster a positive, motivated, and accountable team culture
Our humble expectations
Proven leadership experience in Customer Support or Customer Experience
Strong analytical skills with the ability to translate data into action
Fluent in Romanian and English (C1 level)
Excellent communication and coaching skills
A people-first mindset with the ability to motivate and empower others
Tech-savvy and comfortable learning new tools and systems
Comfortable making decisions and managing performance
Thrives in a fast-paced, ever-changing environment
Proactive, solution-oriented, and hands-on
Next steps
Ready to take ownership and lead a high-impact team?
Apply today and let’s start the conversation. We review applications on an ongoing basis — don’t forget to attach your CV! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Cape Town, South Africa
Job Description: Mortgage Servicing Assistant (MSA)
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are seeking detail-driven, process-focused individuals to join our Mortgage Servicing Assistant (MSA).
The Mortgage Servicing Assistant provides administrative and operational support across the mortgage journey, helping ensure cases are accurately maintained and routine tasks are completed efficiently.
The team is responsible for checking and organising customer documents, maintaining accurate case records, carrying out completion checks, obtaining updates from lenders and supporting the wider Mortgage Operations team with other administrative tasks.
This role is suited to individuals who thrive in a structured, high-volume, accuracy-focused environment.
Key Responsibilities
Document Checking and Organisation
Relabel and organise documents correctly within internal systems so they are easy to review and locate.
Check that the correct documents are present for the case and applicant scenario, including ID, proof of address, income documents, bank statements and any additional supporting evidence.
Verify that documents are readable, in date and complete, including checking full statement pages, correct time periods and matching applicant details.
Ensure documents are filed in the correct location and under the correct category within internal systems.
Flag missing, incorrect, unreadable or out-of-date documents clearly in CRM notes and escalate through the appropriate route.
System Accuracy and Case Readiness
Keep internal systems accurate and up to date.
Maintain clear and accurate case notes so other teams can progress cases without unnecessary delays.
Follow agreed checklists and processes to ensure consistency and accuracy.
Complete routine administrative tasks to support Mortgage Advisers, Case Managers and the wider Mortgage Operations team.
Completion Status Checks
Check internal systems and lender portals to confirm whether a mortgage has completed or has been given a confirmed completion date.
Contact lenders where required to obtain case or completion updates.
Update CRM statuses accurately and leave clear notes when completion information is confirmed.
Escalate any issues or discrepancies through the appropriate internal process.
Service Standards and Team Support
Work to agreed turnaround times and quality standards.
Support the wider Mortgage Operations team with administrative and process-driven tasks as required.
Manage a high volume of tasks while maintaining a high level of accuracy.
Escalate issues in line with agreed processes.
We are looking for individuals who:
Have experience in administration, operations, document control or a similar role.
Have strong attention to detail and a methodical working style.
Are comfortable working across different systems and handling high-volume, repetitive tasks.
Can follow processes accurately and consistently.
Are organised and able to manage their workload effectively.
Communicate clearly and professionally, both in writing and over the telephone.
Are comfortable contacting lenders and other third parties to obtain factual case updates.
Are comfortable working in a fast-paced, quality-focused environment.
Are adaptable and willing to support with different administrative tasks as the needs of the team develop.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experi-ence.
Salary: R10,000 – R12,000 / month
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Cape Town, South Africa
Workplace: onsite
WELCOME TO OLX
Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.
We are always on the lookout for ambitious and passionate people to join our team.
At OLX, we're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more– are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
Excellent opportunity for an experienced, driven and ambitious Customer Relationship Manager. You must have a can-do, mature attitude and be willing to go the extra mile. Must be able to create and nurture long-term relationships with customers and resolve any issues that arise to ensure customers are satisfied with our services.
Our Employment Equity goals will be taken into account in our selection process.
Responsibilities
Market Property24 products and establish a strong brand and product presence in your allocated area
Create and manage a sales pipeline in combination with calling programme
Build relationships with existing and new customers
Reaching individual sales targets
Requirements
Matric, relevant tertiary qualification would be an advantage
3 to 5 years’ experience in sales
Proven sales track record
Good working knowledge of MS Office
Good command of English and Afrikaans (written and verbal)
Valid driver’s license and own reliable vehicle
Excellent interpersonal, communication, marketing and negotiations skills
Self-motivator
A customer-oriented attitude
Persuasiveness and selling ability
Strong achievement orientation
Self-discipline
Remuneration
Market related basic salary plus monthly commission
Fuel and cellphone allowance
Use of company laptop
If we're blown away by your CV, we'll call you in for an interview.
We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure!
We look forward to meeting you.
To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
As a Strategic Customer Success Manager, you’ll own a book of enterprise accounts across the UK and Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia.
WHAT YOU'LL DO
- Reporting to the Director of Customer Success of the UK, you are energetic, driven, and care deeply about the success of our customers
- As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users
- You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users
- You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite
- Ideal for an individual who wants to expand their career with a fast-growing software company
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS
- Experience in managing a Book of Business along with KPIs
- A track record in managing risk, forecasting, and identifying growth opportunities
- Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services
- Successfully onboarding new clients and building key relationships in the first critical months and beyond
- Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance
- Light video editing using the Synthesia platform
- Retention and growth of our enterprise clients
- Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities
- You need to be fluent in English
- Based in London. This is a hybrid role where you need to be in the office 3 days a week.
WE’D BE PARTICULARLY EXCITED IF
- Experience at a fast-growing technology company
- Familiarity with AI or video tools
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.
Location: Philippines
We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.
KEY RESPONSIBILITIES
- Manages cases received thru Shared Mailbox and Hotline.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
- Investigate assigned cases at various risk levels.
- Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
- Conduct covert and overt investigation.
- Conduct surveillance and counter-surveillance.
- Represent Company in the prosecution and litigation of cases as required.
- Coordinates with other Internal Departments for Risk Mitigation Strategy.
- Manages Business Intelligence (Mystery Shopping).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s degree in criminology or any related four year courses
- Law enforcement/Military background preferred.
- At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
- Proficient in Microsoft Applications (Excel, Word, PowerPoint)
- Excellent written and verbal communications
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group,
the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring a
Customer Experience Agent
to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
In Click&Boat, there are 3 main operational Business Units :
Supply:
deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales:
deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care:
represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
As Customer Experience, you will integrate the Customer Care crew
and will play a key part in
supporting our users
, and collaborating closely with
the Finance, Sales and Supply crew members
across teams to deliver a high-quality work.
If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for.
🛟 What floats your boat
As a central part of our day-to-day operations, your main mission will be to
handle customer interactions efficiently
, managing
service-related issues, complaints, and claims
between boat owners and renters. While your work will focus on r
esolving tickets
and ensuring smooth communication, you will also contribute to
maintaining our service quality
standards and
supporting seasonal team members
during the high season.
Operations (80%)
Low season (October - March)
Manage
incoming inquiries
from boat owners and renters via
tickets and phone calls
.
Provide
accurate and timely responses
, ensuring issues are properly documented and resolved.
Handle
routine requests
, updates, and follow-ups to maintain a high level of customer satisfaction.
High season (April - September)
Act as an
escalation point
for
complex or urgent cases
, managing communication via
email (80%)
and
phone (20%)
.
Mediate disputes
between boat owners and renters, investigating claims and
negotiating fair solutions
in line with Click&Boat’s
terms and conditions
.
Manage
critical cases
such as
last-minute cancellations, service complaints, or boat damage
, ensuring efficient resolution and clear communication between all parties.
Report recurring issues or feedback
to help improve our internal processes and overall service quality.
Internal process analysis and update (10%)
Prepare for
high-season operations
by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes.
Identify opportunities for
product and process improvements
, creating reports on user feedback and system bugs to support development teams.
Collaborate with
cross-functional teams
to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times
Contribute to seasonal operations by helping prepare
training
materials, supporting
onboarding
sessions, and assisting temporary staff during the high season
Coaching and Quality Review (10%)
During high season (April-September), guide and support seasonal employees, conducting
quality reviews
and leading training sessions to uphold service excellence
🧭 What you bring aboard
We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service.
Language Skills:
Bilingual in
French
and fluent in English.
Customer Experience:
1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts.
Solution-Oriented:
Comfortable handling challenging situations and finding creative resolutions.
Time Management Skills:
Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment.
Organized and Flexible:
Thrives in a dynamic environment, especially during high-season periods with weekend shifts.
Process-oriented and methodical:
enjoys following structured workflows and continuously improving efficiency in daily operations.
Queue management mindset:
takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved
🌊 Bonus points (great to have, never a dealbreaker)
Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German).
Passion for Boating:
An interest in boating or a connection to our industry is a bonus!
🗺 The hiring journey
Intro call with Talent Acquisition
Case Study
Interview with your future manager
Interview with the Head of Customer Care
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
🌴 5 additional days off;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
💪 Gym partnerships (Wellhub);
🚤 Boat licence offered and exclusive discounts on your next boat trips;
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Full-time, permanent.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit the “apply to this job” bottom.
Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
УдалённоBoston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Georgia; Washington State; Colorado; New Jersey; Texas
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
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ГибридseniorBerlin, Germany; Relocation - Relocation support to help you move to Berlin
London, UK
headГеография найма не уточнена
London, UK
leadTimisoara, Romania
Cape Town, South Africa
ГибридShanghai
ОфисCape Town, South Africa; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply
ГибридLondon
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET