Location: Seoul, South Korea
Location: Seoul, South Korea
Engagement: 1 Year Contract; duration and working arrangements to be confirmed
Supporting: Korea GTM / Sales
About the Role
We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers.
You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems.
Responsibilities
CRM and Sales Cadence
- Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields.
- Coordinate updates with account owners and maintain accurate records based on confirmed information.
- Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions.
- Track partner-sourced opportunities, including stale records and ownership handoffs.
Deal, Contract, and Billing Support
- Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation.
- Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions.
- Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams.
- Maintain practical checklists for direct and reseller transactions.
Issue Tracking and Data Quality
- Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status.
- Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels.
- Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation.
- Confirm resolution before closing requests and document recurring issues and their solutions.
Customer Follow-up and Process Improvement
- Maintain account, contact, and ownership lists for product launches, customer education, and partner programs.
- Prepare customer communication drafts for account team review and track follow-up completion.
- Keep operational guides, request procedures, and approved templates current in Korean and English.
- Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs.
Required Qualifications
- 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability.
- Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting.
- Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps.
- Experience coordinating requests across multiple teams and following them through to completion.
- Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly.
- Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests.
- Experience handling customer and commercial information within established access and approval processes.
Preferred Qualifications
- Experience in B2B SaaS, cloud services, or usage-based business models.
- Familiarity with reseller or channel partner operations.
- Experience with quoting, electronic signature, contract management, billing, or customer support systems.
- Experience working between Korea-based teams and regional or global functions.
- Demonstrated use of AI tools or lightweight automation to improve operational efficiency.
Collaboration and Decision-Making
This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The
Senior People Technology Solutions Lead
is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development.
Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions.
Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time, the role connects PTS with the broader IT strategy and enterprise technology capabilities in areas such as AI and agents, service management, low-code development, data, integration, security, and architecture.
This is a hands-on senior technical role as well as an influential one. The Principal Platform Engineer operates with a strong bias for action, using Agile and iterative approaches to quickly turn ideas into learning and business value. Depending on the problem, that may mean developing a technical position or white paper, rapidly building a prototype or proof of concept, or incrementally evolving a solution toward production. The emphasis is on testing ideas early, learning from evidence, and continuously refining the approach while helping colleagues across PTS build the skills and confidence to use emerging technologies effectively.
Key Responsibilities
People Technology Strategy & Innovation
Serve as a technical practice lead for emerging technology within PTS, helping establish direction for the practical and responsible adoption of AI, automation, orchestration, application extension, and other new capabilities.
Apply broad knowledge of HR technology, HR processes, workforce data, integrations, reporting, security, and service delivery when identifying opportunities and shaping solutions.
Translate developments in enterprise technology, vendor roadmaps, and internal capabilities into practical People Technology use cases, technical positions, and actionable recommendations.
Identify opportunities across PTS where technology can reduce repetitive operational work, improve quality and employee experience, increase insight, or enable the team to focus greater capacity on higher-value activities.
Establish reusable approaches and solution patterns that allow successful ideas to scale across PTS rather than remaining isolated experiments.
AI, Automation & Agile Solution Delivery
Provide hands-on technical leadership for solutions using generative AI, AI agents, agentic workflows, APIs, MCP, workflow orchestration, automation, Codex, low-code technologies, and other emerging capabilities.
Use rapid prototyping and iterative delivery to test assumptions, demonstrate possibilities, gather feedback, and reduce uncertainty before committing to larger investments.
Break complex opportunities into smaller, testable increments that can demonstrate value quickly and inform subsequent decisions and development.
Lead technical design for complex or cross-platform solutions, evaluating build, buy, extend, integrate, automate, and orchestrate options based on business value, feasibility, architecture, security, user experience, and sustainability.
Apply appropriate AI patterns including grounding and retrieval, context management, tool calling, structured outputs, evaluation, guardrails, observability, and human oversight.
Lead or contribute directly to prototypes, proofs of concept, and production implementations, remaining sufficiently hands-on to validate ideas and solve difficult technical problems.
Use evidence from prototypes, experiments, and delivered capabilities to determine whether to iterate, scale, change direction, or stop.
Partnership & Enterprise Collaboration
Partner with
People & Places
leaders and teams to understand priorities, challenges, and opportunities and translate them into potential technology-enabled outcomes.
Connect PTS strategy and use cases with the broader
IT technology strategy
, identifying where enterprise platforms and shared capabilities can accelerate or improve People Technology solutions.
Collaborate with teams responsible for capabilities such as enterprise service management and employee-service experiences (e.g., ServiceNow), AI agents and conversational experiences (e.g., Moveworks), low-code development and workflow automation (e.g., Microsoft Power Platform), enterprise AI platforms, data, integration, security, and architecture.
Act as a boundary spanner across business and technology organizations, bringing together the appropriate expertise and capabilities to address opportunities that cross organizational or platform boundaries.
Represent the particular needs of People Technology, including sensitive workforce data, complex HR processes, employee experience, and regulatory considerations, while promoting reuse of enterprise capabilities and alignment with broader technology standards.
Influence, Adoption & Practice Development
Establish a clear technical point of view through recommendations, white papers, presentations, prototypes, and well-led discussions that result in decisions and action.
Bring structure and direction to complex technology discussions, clearly communicating options and tradeoffs and adapting technical detail to the audience and decision required.
Build adoption of new tools and approaches across PTS through demonstrations, coaching, reusable examples, documentation, mentoring, and hands-on collaboration.
Mentor team members and increase broader PTS capability in AI, automation, APIs, orchestration, solution design, and modern technology practices.
Act as an agent of change, helping colleagues understand why new approaches matter, demonstrating their value through practical application, and supporting adoption as successful capabilities become part of everyday delivery.
Ensure solutions meet SIE expectations for architecture, security, privacy, data protection, responsible AI, auditability, human oversight, and production support.
Measure success not only through individual delivery, but through adoption, reusable capability, measurable business outcomes, reduced operational effort, and increased capacity for higher-value work.
Required Qualifications
10+ years of experience across enterprise technology, application development, automation, HR technology, digital transformation, platform development, or technology consulting, with significant experience delivering complex technology solutions.
Demonstrated hands-on experience designing and delivering solutions using generative AI, automation, APIs, integrations, workflow technologies, or modern application-development approaches.
Demonstrated experience taking emerging technology from concept or proof of value through iterative development, production implementation, adoption, and ongoing operation.
Strong practical understanding of generative AI and agentic architectures, including agents, orchestration, grounding and retrieval, tool use, APIs, evaluation, guardrails, human oversight, and production considerations.
Experience leading complex technical initiatives that span systems, teams, or organizational boundaries and influencing outcomes without relying on direct management authority.
Demonstrated ability to evaluate technology options, establish a clear point of view, and translate that thinking into recommendations, technical positions, prototypes, designs, or delivered solutions.
Working knowledge of enterprise HR technology and HRIS concepts, including workforce data, business processes, integrations, reporting, security, and handling sensitive employee information.
Demonstrated experience using Agile and iterative development approaches, including rapid prototyping and experimentation, to reduce uncertainty and progressively deliver business value.
Strong communication and facilitation skills, with the ability to explain complex technology to technical, business, and leadership audiences and drive discussions toward decisions and outcomes.
Demonstrated ability to mentor others, share expertise, and increase technical capability beyond one's own individual contribution.
Preferred Qualifications
Experience working in People Technology, HR Technology, or HRIS within a complex global enterprise environment.
Experience with enterprise architecture, API ecosystems, cloud services, integration platforms, RAG, vector search, observability, or AI evaluation frameworks.
Experience with Workday HCM, Workday integrations, Workday APIs, Workday Orchestrate, Workday Extend, or comparable enterprise HR platforms and extension capabilities.
Experience developing AI agents, multi-step agentic workflows, or enterprise orchestration solutions.
Experience with Model Context Protocol (MCP) or comparable approaches for securely connecting AI models and agents with enterprise tools and information.
Experience with AI-assisted software development and coding agents (e.g., Codex).
Experience with enterprise service management and workflow platforms (e.g., ServiceNow).
Experience with enterprise AI agent or conversational platforms (e.g., Moveworks).
Experience with low-code application development and workflow automation platforms (e.g., Microsoft Power Apps and Power Automate).
Experience applying security, privacy, responsible AI, data governance, monitoring, or evaluation controls to enterprise AI and automation solutions.
Profile
The successful candidate will:
Be a boundary-spanning technical leader
who connects People Technology priorities with capabilities and expertise across the organization and influences outcomes through credibility rather than formal authority.
Maintain a strong bias for action and learning
, using rapid experimentation and iterative delivery to create momentum and learn from evidence while applying appropriate rigor based on risk and complexity.
Remain hands-on
, moving comfortably between technical strategy and practical execution, including prototypes, solution design, architecture, and difficult technical problems.
Build a practice, not a dependency
, increasing the ability of others to identify opportunities and use emerging technologies rather than becoming the person who must personally own every innovative solution.
Turn knowledge into influence and action
through clear recommendations, white papers, presentations, prototypes, experimentation, and disciplined discussions that lead to decisions and delivery.
Be technology curious, but not technology led
, embracing AI, agents, Codex, MCP, APIs, orchestration, low-code platforms, and emerging technologies while beginning with the problem and desired outcome.
Understand People Technology
, recognizing the intersection of complex HR processes, sensitive workforce data, employee experience, integrations, controls, and global requirements.
Be a multiplier
, with impact demonstrated through both personal delivery and increased capability, productivity, innovation, and insight across PTS.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$169,400
—
$254,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Workplace: Remote
COMPANY
At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience.
Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto.
When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning.
About the team
Behind every 0x trade is a lot of hard work. We integrate hundreds of liquidity sources, optimize for gas, slippage and latency, split routes and simulate every result to get traders the best possible outcome. The API Products team turns that routing logic into easy-to-integrate APIs that wallets, exchanges, trading apps, bridges and developers around the world rely on.
This team of four built, maintains and continues to evolve our flagship Swap, Gasless and Cross-Chain APIs, which have moved billions in volume. Next, they’re building new products that give developers even more tools for building trading apps.
About the role
We’re hiring a Senior Software Engineer to expand what the API Products team can take on. You’ll lead projects from first idea to production, on new products and on the APIs that are already live, working closely with our product team and some of our biggest customers. This is a hands-on IC role for someone who wants real ownership and works well with little direction. Remote, EU timezones preferred.
What you’ll do
- Build new APIs and trading products, from researching the problem and designing the architecture to shipping the first version.
- Maintain and extend our existing APIs, including support for new chains, bridges and customer-requested features.
- Keep our APIs fast and reliable as traffic grows, and participate in the on-call rotation.
- Investigate failed trades and stuck transfers using logs, traces and onchain data, and resolve the root cause.
- Work with product, legal and GTM, turning business and compliance needs into technical decisions.
- Write design documents for your work and review your teammates’ designs and pull requests.
Who you are
- 7+ years of backend engineering experience, including at least 2 years in DeFi at a trading app, wallet, DEX aggregator, onchain data company or similar.
- Senior or Lead Engineer with a track record of owning complex projects end to end.
- Built and maintained developer-facing APIs.
- Deep onchain knowledge, especially EVM: how transactions work, including calldata, contract interfaces, gas and approvals.
- Strong system design experience for production-scale backend services.
- You’re an AI power user who uses it to multiply your impact as an engineer, yet you don’t let it replace your judgment.
- Clear communicator, comfortable explaining technical tradeoffs to non-engineers.
- Aligned with our core values https://0x.org/post/the-0x-mission-and-values: do the right thing, consistently ship, and focus on long-term impact.
- Able to attend annual in-person team offsites around the globe.
Nice to have
- Experience with cross-chain/bridging, or DEX aggregation.
- Experience with other ecosystems outside of EVM such as Solana.
- Experience with TypeScript and/or Rust, our main languages.
BENEFITS
- The base salary range for this position is USD $150,000 - $230,000 + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements.
- Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents
- 401k and FSA for U.S.-based employees
- Monthly mobile phone bill, wellness, and pre-tax transportation expense
- Covered mental health benefits (included professional therapy sessions)
- A supportive remote environment
- Lunch reimbursement for all employees across the globe!
- Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need
- 12-week paid parental leave
- Great office conveniently located in the SF Financial District for those in the region!
- Flexible vacation: Take time when you need it (and we really mean it!)
0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.
Location: Tokyo, Japan
Workplace: Hybrid
ChatGPT Ads Japan
Location: Tokyo, Japan
Engagement: Contractor
Work arrangement: Hybrid, with three days per week at the Tokyo Midtown office
ABOUT THE ROLE
OpenAI is looking for a contractor to support ad operations for ChatGPT Ads in Japan. The primary focus of this role is responding to inquiries from advertising agencies and coordinating with relevant teams at our US headquarters to resolve issues and provide clear, timely updates.
KEY RESPONSIBILITIES
- Support agency inquiries related to ad review appeals and requests for re-review.
- Investigate invoice-related questions and coordinate with relevant teams to clarify billing issues.
- Gather information on technical issues in Ads Manager and coordinate troubleshooting and resolution.
- Work with US-based teams to check progress, clarify next steps, and communicate updates to agencies.
- Track inquiries and follow up through resolution.
WHAT WE ARE LOOKING FOR
- Experience in campaign management, ad operations, or supporting advertising agencies.
- Strong communication skills in Japanese and the ability to explain issues and next steps clearly.
- Attention to detail and the ability to manage multiple inquiries and follow-ups.
- A collaborative approach to problem-solving across teams.
- Ability to review and communicate information in English with support from AI tools.
ENGLISH COMMUNICATION
This role involves written communication with US-based teams. You do not need to write fluent English from scratch. You should be comfortable using AI tools to help draft messages, understand responses, and verify that the content accurately reflects the issue and intended message.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
We are seeking a talented and experienced Research Engineer to join our newly forming Search and Services Platform team within Research Platform. You will build and operate the large-scale search and services that our models rely on as tools — from self-hosted, web-scale, search indexes to knowledge graphs and databases served through MCP. You will work closely with researchers and with the pretraining data, sandbox and data platform teams to make these services reliable, scalable and fast, on infrastructure measured in hundreds of terabytes of NVMe storage and thousands of CPU cores to support both data generation and critical training runs.
What you will do
As a Research Engineer on the Search and Services team, your responsibilities will include (but may not be limited to):
- Designing, building and operating large-scale search infrastructure: self-hosted Vespa clusters indexing web-scale corpora, managed indexes for smaller corpora, and vendor search endpoints.
- Self-hosting and maintaining a wide range of structured data sources — knowledge graphs (Wikidata, UniProt, Materials Project), scholarly data (OpenAlex, OpenAIRE), statistical databases (Eurostat, World Bank, IMF, OECD), open data portals and more.
- Designing interfaces and tools to expose to the models and agents to use the services in different ways (direct YQL or SPARQL queries, or more refined and constrained MCPs to mimic external services) to support data generation and agentic training.
- Building the data pipelines that ingest, index and serve massive datasets, including indexing our own pretraining corpora for exploration, deduplication and eval-leakage checks.
- Building strong relationships with researchers and adjacent teams (pretraining data,, sandbox, data platform), understanding their workflows and enabling them to achieve more by leveraging your expertise.
- Communicating and producing documentation or any content that will help teams make the most of the services you'll build.
About you
- 5+ years of successful experience in search engineering, data infrastructure, or a similar SRE / platform role.
- Proficiency in software development (Python, Go...) and programming best practices.
- Hands-on experience with large-scale search or data systems (e.g. Vespa, Elasticsearch / OpenSearch, ClickHouse or similar).
- Exposure to site reliability engineering: root cause analysis, in-production troubleshooting, on-call rotations...)
- Exposure to infrastructure management: containerization, orchestration (Kubernetes), infra-as-code, monitoring, logging, alerting, observability...).
- Experience designing and operating data pipelines that address large amounts of data.
- Excellent problem-solving and communication skills (ability to contextualizing, gauging risks and getting buy-in for high stakes and impactful solutions).
- Ownership, high agency and constantly seeking to learn and improving things for others.
- Autonomous, self-driven and able to work well in a fast-paced startup environment.
- Low ego and team spirit mindset.
- Your application will be all the more interesting if you also have:
- First-hand Vespa (or equivalent large-scale information retrieval) experience.
- Experience building or operating MCP servers / tool-serving infrastructure for LLMs.
- Familiarity with knowledge graphs, RDF / SPARQL, or large structured databases (PostgreSQL, ClickHouse, DuckDB...).
- Experience with large bare-metal infrastructure or HPC environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Mississauga, Ontario
Workplace: hybrid
Job Title: Director, People Strategy and HR Portfolio (Project) Management
Location: Mississauga, ON - Hybrid
**Travel to Office expectations**
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
About the Team
The People Strategy & Transformation (PST) is PointClickCare's HR strategy, organizational design, and portfolio management pillar. The team includes HR Business Partners, Organizational Design & Effectiveness, People Experience, and the HR Strategy & Enablement function, with a dotted-line partnership to Internal Communications. PST is responsible for ensuring HR's work across every Center of Excellence is planned, resourced, sequenced, and tracked against business outcomes — spanning a portfolio of Pillar Initiatives, Cross-Pillar Projects, and Program Roll-Ups delivered across all four HR solution groups.
Position Summary:
The Director, People Strategy and HR Portfolio (Project) Management s is the VP, People Strategy & Transformation's strategic thought partner in building and running PointClickCare's HR Portfolio Management Office (HR PMO) — co-designing the strategy, governance model, capacity methodology, and dashboard reporting that let HR plan, resource, and track its work against business outcomes. This is a net-new function: no HR PMO currently exists at PointClickCare, and this role will design these mechanics in partnership with the VP rather than operate a system someone else has already built.
Operating with significant design authority but without direct reports or final decision rights on cross-functional trade-offs, this role earns influence through the credibility of the mechanics it builds and runs. It operates across all four HR solution groups without formal authority over any of them, serves as the VP's thought partner on HR strategy and the HR SLT prioritization process, and convenes HR initiative stakeholders and Internal Communications to coordinate how HR's work reaches the business.
Key Responsibilities:
Design and run the HR Portfolio Management Office’s core operating mechanics
Design and maintain the capacity management methodology, including the heat map model and the oversubscription thresholds used to flag resourcing conflicts across HR COEs
Own and run the Portfolio Council governance cadence end to end — intake, capacity check, tier assignment, publish, mid-quarter check, and close-out
Build and maintain the integrated HR initiative dashboard, ensuring data currency and accuracy across every active Pillar Initiative, Cross-Pillar Project, and Program Roll-Up
Example deliverable: a quarterly Portfolio Council capacity heat map showing every HR COE’s current initiative load, used to approve or defer new initiative intake
Serve as strategic thought partner to the VP, People Strategy & Transformation
Co-design the HR SLT prioritization process and criteria used to evaluate and sequence HR initiatives each planning cycle
Co-design the OKR and scorecard measurement architecture — what gets measured, how it rolls up, and the cadence it runs on
Co-author and stress-test the HR Strategy on a Page, contributing independent analysis before it is finalized by the VP
Example deliverable: a documented HR SLT prioritization framework — criteria, weighting, and process — adopted for the FY28 planning cycle
Own capacity management and project plan oversight across the full HR initiative portfolio
Track progress against committed business outcomes, not activity completion alone, across every active HR initiative
Maintain consistent project plan structure, milestone tracking, and dependency mapping in partnership with each initiative’s named Delivery Lead
Proactively surface cross-COE capacity collisions and resourcing conflicts before they reach Portfolio Council
Example deliverable: a consolidated project plan view across all active Program Roll-Ups, flagging dependency risk before it affects a committed milestone
Convene HR initiative stakeholders and Internal Communications on a recurring cadence
Establish and run a recurring go-to-market coordination cadence bringing together initiative Delivery Leads and Internal Communications
Sequence the timing and stakeholder readiness of HR initiative rollouts to the business, avoiding duplicate or conflicting messages landing in the same window
Maintain a shared go-to-market calendar visible to HR SLT, showing what is launching, when, and to whom
Example deliverable: a quarterly HR go-to-market calendar sequencing every planned initiative rollout to the business, reviewed and approved by HR SLT before the quarter begins
Represent HR in enterprise planning and governance forums
Serve as the primary operational liaison to the Strategic Delivery Office, aligning HR’s initiative classification and intake practices to enterprise taxonomy
Represent HR’s initiative portfolio and capacity picture in the Corporate Strategy Group’s quarterly planning cadence
Flag enterprise-level dependencies or conflicts affecting HR’s ability to deliver against committed priorities
Example deliverable: HR’s consolidated initiative and capacity submission into the Corporate Strategy Group’s quarterly planning sprint, reflecting current Portfolio Council status
Required Skills & Qualifications:
10–15 years of experience in program/portfolio management, management consulting, or a PMO leadership capacity, including demonstrated experience designing — not only operating — portfolio governance, capacity management, or OKR measurement systems
A track record serving as a strategic thought partner to a senior leader, with evidence of shaping that leader's thinking rather than only executing direction
Demonstrated experience operating in matrixed, cross-functional environments without formal authority over the teams being coordinated
Strong data and dashboard fluency — comfortable architecting reporting tools and the metrics model behind them, not just maintaining an existing build
Executive-level communication skills — this role prepares materials for and interacts directly with VP-level stakeholders across every HR pillar
Experience convening cross-functional stakeholder groups to coordinate sequencing and alignment on complex, multi-team initiatives
Preferred Experience:
Experience building a PMO or governance function from scratch, in a design capacity, rather than operating within an already-mature one
HR domain experience, including familiarity with COE structures and business-outcome-linked workforce initiatives
Experience partnering with internal communications or marketing functions on coordinated, multi-stakeholder rollouts
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $127,000 - $158,700 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Hybrid
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral builds AI systems that enterprises run on their own terms, in finance, manufacturing, defense, healthcare, and the public sector. The Solution organization turns customers' hardest problems into AI they own, run, and scale on Mistral. It is one of the fastest-growing functions in the company: 650 people by end of 2026, across EMEA, the US, and Asia-Pacific, delivering measurable business outcomes for enterprise customers worldwide.
The Solution organization includes Deployment Strategists, Applied AI Engineers, Infrastructure Solution Architects, and Applied Scientists. They work with enterprise customers from pre-sales through implementation and deliver AI systems that produce measurable business outcomes.
Solution Operations is the function that makes this scale. It runs staffing and capacity planning across regions, the go-to-market motion by industry vertical and capability, delivery processes and tooling, the data behind our decisions, and value and customer-success measurement, with hubs in Europe, North America, and Asia-Pacific.
We are hiring a Head of Solution Operations. We are looking for an entrepreneurial COO or a former Forward Deployed Engineer with years of experience. This is a build-the-1-to-10 role: you will take a young, fast-growing function and turn it into the operating system that lets Solution scale from hundreds to thousands of people without losing what makes it work. You will lead a team of program leads and regional operators across three continents, and work as a business partner to Solutions leadership.
WHAT YOU WILL DO
- Own the Solution operating system end to end. One process from pre-sales to post-sales, a single source of truth for people, projects, and opportunities, the Solution tooling stack, and safety, security, and compliance built into how the team works.
- Industrialize what already works. Turn delivery and vertical playbooks, staffing frameworks, and the value and ROI methodology into reusable assets the whole team runs on, and drive their adoption in every geography.
- Build the global operating model. Keep core operations centralized while ensuring real adoption and the right local adaptation across EMEA, the US, and Asia-Pacific, with full-stack regional operators on the ground.
- Staff demanding customer engagements. Own capacity planning and forecasting, skills-to-project matching, time-to-staff, utilization, and bench health across all geographies.
- Make customer success measurable. Stand up delivery-outcome measurement and customer-satisfaction systems, and run the feedback loop that turns field learnings into product requirements and reusable IP.
- Make AI-native operations the default. Build internal tools, agents, and automations that remove manual work from planning, staffing, reporting, and delivery follow-ups, starting with your own team.
- Lead and grow the team. Hire, mentor, and develop program leads and regional operators, raise the technical bar of the function, and build the hiring plan for its next phase.
- Partner across functions. Work daily with Solution leadership, regional Sales leadership, Product and Engineering, RevOps, and Talent Acquisition, and bring executive judgment on where to invest, slow down, or say no.
HOW WE WORK IN SOLUTION
- We care about people and outputs. What matters is what you ship.
- The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not copying what worked before.
- We say what we mean. Feedback is direct and given because we care. No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
ABOUT YOU
Whatever your path, you bring:
- Extensive leadership experience, with demonstrated impact building and leading teams or functions in a fast-scaling environment.
- A track record of industrializing something handcrafted but working: processes, systems, and teams that scaled an order of magnitude without losing what made them work.
- The ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. You are hands-on and biased toward action.
- Data-driven and AI-fluent: you build the internal tools, automations, dashboards, and AI workflows you rely on.
- Global operating range: you work naturally across geographies and cultures, with the executive presence to hold a room with C-level stakeholders and the credibility to challenge senior leaders.
- Stakeholder management: you align competing priorities and drive decisions without formal authority.
- Fluent in English; additional languages are a plus.
IDEALLY
- Experience in enterprise software, AI, or deep-tech delivery, or top-tier strategy consulting on complex technical transformations.
- Experience operating at global scale across EMEA, the US, and Asia-Pacific.
- Hands-on experience building AI-native operations: automating workflows with LLMs and agents rather than prompting a chatbot.
- MBA or advanced degree preferred.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
Responsibilities
Operational performance.
Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures.
KPIs.
Own Financial Crime Operational KPIs, including AI automation and quality.
Procedures.
Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval.
Capacity and skills.
Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses.
Quality.
Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work.
Tools and automation.
Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI.
New products and markets.
Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process.
Incidents and control failures.
Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required.
Requirements
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Experience leading teams spread across several countries, keeping standards and decisions consistent between locations.
Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting.
Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework.
A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results.
Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption.
Experience leading incident response and remediation, and supporting internal audit and regulatory reviews.
Nice to have
Experience in online brokerage, trading platforms or digital banking.
Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris; Warsaw; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
As a Research Engineer on the Orchestral team, you will help build the agentic platform we use to train and evaluate our models. Orchestral is the system our researchers rely on to run training and evaluation at scale — from the rollout engine that powers agentic workflows to the infrastructure that keeps their workloads running reliably. What you build becomes the foundation the whole science team works on.
Your work will span the platform's core: the library, tooling, abstractions and rollout engine — including new capabilities like long-running tasks, subagents and RL features — and the machinery that runs data and jobs at scale, with a focus on resiliency, routing and request handling. You will own significant pieces end to end, from design to production.
This is a software engineering role rather than an ML or infrastructure-operations one: RL or PyTorch experience is not required, and you will spend your time building the platform, not operating it. You will be building a distributed RL system, with the scientists as your users.
WHAT YOU WILL DO
- Design and build the core of the Orchestral platform: the library, abstractions and tooling researchers use to train and evaluate models.
- Build and evolve the rollout engine, shipping new capabilities such as long-running tasks and subagents.
- Run Orchestral as a production system: keep training and evaluation workloads reliable at scale.
- Improve how data and jobs flow through the platform as usage grows — scheduling, routing and request handling.
- Treat researchers as your users: understand their workflows and turn recurring needs into robust, shared tooling.
- Raise the bar on engineering quality across the platform: testing, code review, CI/CD, observability and documentation.
- Contribute to open-source rollout-engine and agent-infrastructure projects where it benefits the platform.
WHAT WE'RE LOOKING FOR
- Experience directly building and debugging complex distributed systems at scale, with an emphasis on reliability and scalability.
- Strong Python skills and solid software-design instincts: testing, code review, CI/CD.
- A builder mindset: you have constructed systems from the ground up, not just operated polished ones.
- A track record in small teams running complex systems at scale — for example in finance, crypto or ad tech.
- Self-starter, low-ego and collaborative, with a product mindset toward your users.
- Curiosity about ML and RL — this experience is not required, but a desire to learn is.
NICE-TO-HAVES
- Hands-on experience with Ray or similar distributed-computing frameworks.
- Open-source contributions, especially to rollout-engine or agent-infrastructure projects such as SLIME, verl or PrimeRL.
- Experience building or working with agentic workflows and environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Jose, California (Hybrid)
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: San Jose, California (Hybrid)
Annual salary: USD 175,000 - USD 200,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full Time
The Role
Nex is scaling fast, and we’re looking for a Senior Manager, Talent Acquisition to lead our US TA team through it. You’ll drive how we find, engage, and win top talent across technical and non-technical functions, including GTM, Creative, and G&A, while building a high-performing team and recruiting engine that keeps pace with our growth.
This is a hands-on leadership role for someone who thrives on speed and ambiguity. You’ll partner closely with business leaders as a trusted advisor on talent strategy and workforce planning. You’ll challenge assumptions and push for data-informed hiring decisions.
You’ll lead and develop the recruiting team, driving execution, performance, and consistent hiring standards. You’ll also lead complex technical, GTM, G&A, and executive searches yourself. The goal is a talent function that moves fast without compromising on quality.
What You'll Do
The role is about 60% hands-on recruiting and 40% people leadership. As we scale, expect the balance to shift toward leadership.
Recruit directly for executive, senior leadership, and hard-to-fill roles across technical, GTM, and G&A functions, from market mapping through closing.
Lead the day-to-day of the US Talent Acquisition team, keeping recruiting priorities, resources, and capacity aligned with changing business needs.
Coach, develop, and grow a team of recruiters. Set goals, drive accountability, and build their business acumen and influencing skills, while creating a team culture of ownership and continuous learning.
Deliver against quarterly and annual hiring targets, with proactive pipelines for critical and hard-to-fill roles.
Own the talent attraction strategy, using competitive intel, market research, targeted sourcing, and activations to build top-of-funnel pipeline in competitive markets.
Act as a trusted advisor to hiring managers and business leaders on talent availability, market conditions, compensation expectations, and hiring approach.
Challenge hiring assumptions and influence decisions on role requirements, leveling, interview process, and candidate selection.
Use data to spot talent trends, benchmark against competitors, measure how well each sourcing channel works, and flag hiring risks and bottlenecks before they affect the business.
What You Bring
8 - 10+ years of recruiting experience, with at least 3 - 5 years managing and growing recruiting teams at a company in rapid growth.
A proven track record of leading complex executive, senior-level, and hard-to-fill searches across technical, GTM, Creative, and G&A functions.
Hands-on experience designing sourcing and talent attraction programs from the ground up. You’re fluent in employer brand, recruitment marketing, and modern recruiting tech, including LinkedIn Recruiter, ATS/CRM platforms, and AI-powered sourcing tools.
Comfort with numbers. You use recruiting data to understand what’s working, anticipate hiring demand, and give leadership clear, actionable recommendations.
Strong influence with senior leaders. You build credibility quickly, give candid advice, and aren’t afraid to challenge a hiring decision when it matters.
A solid understanding of US recruiting compliance, and experience partnering with People, Legal, and other stakeholders.
You thrive when things are moving fast: you’re comfortable with shifting priorities, ambiguity, and rolling up your sleeves.
#LI-Hybrid
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Kaunas, Lithuania; Vilnius, Lithuania
Join our international team as a Human Resources Specialist in Lithuania.
HR Specialist
is responsible for delivering accurate and timely HR operations throughout the employee lifecycle across assigned countries. The role manages employment documentation, payroll administration, HR data and reporting, and supports compliance with local requirements and Biomapas processes.
HR Specialist provides timely, customer-focused support to employees and managers and works closely with internal teams and external partners.
Responsibilities:
Manage employment contracts and related HR documentation for Lithuania and international locations, ensuring compliance with local legislation and company policies
Coordinate onboarding, employment changes, and offboarding, including intern onboarding, to ensure a smooth employee journey
Administer working time, absences, annual leave, and employee benefits were locally applicable
Prepare accurate and timely payroll inputs and review payroll calculations and payslips before finalization, collaborating with Finance, Accounting, and external payroll providers to resolve discrepancies
Coordinate HR administration with external consultants and partners
Maintain accurate employee records in Hibob and relevant systems, ensuring timely job description signoffs and up-to-date CVs
Provide daily HR support to employees and managers, prepare HR communications, and share knowledge within the People Operations team
Prepare standard HR documents such as orders, certificates, amendments, employment letters and confirmations
Coordinate occupational health and safety administration and right-to-work checks were required
Prepare HR operational reports, including KPIs, workforce data, and vacation accruals
Contribute to various HR projects and process improvements as needed
Requirements
Proven experience in HR operations or a similar role (preferably international/fast-paced environment)
Solid understanding of Lithuanian labor law and employment documentation
Hands-on experience with HR systems (e.g. HiBob, Dynamics 365 Business Central or other HRIS platforms)
Excellent communication skills in both Lithuanian and English
Strong attention to detail and accuracy
Trustworthy and discreet in handling confidential and sensitive information
Proactive, collaborative, and adaptable mindset; eager to learn in a changing environment
Skilled in MS Office, especially Excel
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Rewarding referral policy
Monthly lunch and fruit days
Team building, global meetings, other CSR activities
Modern and new Sustainable office in city center with free parking
Partly remote work possibility & flexible working hours
Salary ranges 1850-2500 eur/gross/month
Location: Singapore
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Brussels, Belgium
We currently have a vacancy for an
Front-end Architect
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Detailed (technical) design and (front-end) development of new web applications/modules in the eConsilium ecosystem;
Draw up an architecture by defining the components which are best suited to the functional and technological constraints;
Implement the proposed architecture;
Impact analysis: measure the impact of technical requirements on the existing system and suggest priorities;
Component modelling;
Transfer of knowledge to the development team;
Monitoring developments;
Integrate third-party solution with a system/an application.
Requirements
University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with Angular, REST APIs, Java, Spring (Boot, MVC), GraphQL, Hibernate;
Excellent experience with UX best practices, and Angular/Material Design UI frameworks or CSS systems such as SASS to compile style files;
Experience in defining IT architecture on various projects (client and server);
Experience with middleware development and with its related issues;
Experience with UML and MDA modelling;
Good knowledge of Enterprise Architecture;
Ability to work on web based or system-to-system applications collaboratively with a team of developers using GIT repositories and Atlassian stack tools (Jira/Confluence/Bamboo/etc.);
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(21132/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Overview:
Sony Interactive Entertainment (SIE) is part of the Sony Group and responsible for the marketing, sales, and distribution of PlayStation hardware, software, services, and digital content.
We are seeking an experienced and strategic Sr. IT SOX Governance Lead to establish and drive end-to-end ownership of IT SOX governance within DTIS Global Service Operations (GSO). This role will serve as the primary lead responsible for IT General Controls (ITGC) governance, control framework ownership, audit coordination, onboarding of new systems, and governance standardization across the enterprise.
This position is critical to scaling IT governance capabilities, reducing operational risk, and enabling sustainable compliance operations as SIE continues to grow. The ideal candidate will combine deep SOX and ITGC expertise with strong governance leadership, operational execution, and cross-functional collaboration skills.
Key Responsibilities:
IT SOX Governance Ownership
Own and manage the IT SOX governance framework and ITGC program.
Establish standardized governance processes, methodologies, and control design practices.
Lead end-to-end ownership of ITGC lifecycle activities including design, implementation, onboarding, testing support, remediation tracking, and reporting.
Drive governance consistency across systems, applications, and operational teams.
Control Design & Framework Management
Design, document, and maintain ITGCs and application controls aligned to SOX requirements.
Develop scalable governance standards for onboarding new systems and processes into SOX scope.
Maintain control narratives, process documentation, data flows, and supporting evidence standards.
Partner with control owners to improve effectiveness and operational maturity.
Audit & Compliance Leadership
Serve as the primary IT interface for external and internal audit stakeholders.
Coordinate walkthroughs, evidence collection, testing support, and remediation activities.
Manage audit findings, deficiencies, and corrective action plans through resolution.
Ensure timely and accurate delivery of audit artifacts and reporting.
Risk Assessment & Operational Governance
Conduct risk assessments and identify control gaps, process inefficiencies, and governance risks.
Develop remediation and mitigation strategies for identified deficiencies.
Monitor compliance status, control performance, and governance metrics.
Support continuous improvement initiatives focused on automation, scalability, and operational efficiency.
Cross-Functional Collaboration
Partner closely with engineering, infrastructure, platform operations, Finance Governance (FinGov), and Risk & Compliance teams.
Support alignment between SOX governance and other compliance programs including PCI, GDPR, and security governance initiatives.
Drive governance accountability and awareness across technical and operational stakeholders.
Governance Transformation & Continuous Improvement
Identify opportunities for automation and process optimization within SOX operations and evidence management.
Contribute to long-term governance roadmap initiatives including continuous monitoring capabilities and scalable onboarding models.
Stay current on regulatory requirements, industry trends, and governance best practices.
Qualifications:
Bachelor’s degree in Information Systems, Information Technology, Accounting, Computer Science, or related field.
7+ years of experience in IT SOX, IT audit, IT governance, compliance, or risk management.
Strong expertise in SOX compliance, IT General Controls (ITGCs), and audit coordination.
Experience leading governance programs and working directly with external/internal auditors.
Demonstrated experience with control design, system scope assessments, system onboarding, and remediation management.
Experience with system implementation framework (SDLC).
Preferred Qualifications:
Big 4 experience supporting SOX audits and IT General Controls (ITGC) assessments preferred.
Professional certifications such as CISA, CISSP, CISM, CRISC, or CPA.
Experience with Optro SoxHub or similar governance/audit platforms.
Strong experience with cloud services and environments, along with knowledge of microservices architecture and CI/CD development techniques is preferred.
Prior experience auditing SAP ERP systems is preferred. Experience with S/4, GRC, BW and HANA databases in cloud deployments is a plus.
Prior experience in ITGC reviews of complex architectures, across the many IT layers (Networking/OS/DB/App/Tools), and with broad practice in various technologies.
Experience supporting large-scale enterprise environments and operational governance transformation initiatives.
Experience with process automation and governance tooling.
At PlayStation, we value diversity and believe that a diverse workforce leads to a more successful and innovative company. We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds. If you require any reasonable accommodations or adjustments throughout the application process, please let us know and we will be happy to assist you.
Join us at PlayStation and be part of a team that is dedicated to delivering exceptional gaming experiences to millions of players worldwide. Apply now and embark on a journey of professional growth and fulfillment!
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$127,000
—
$190,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - US
Role Overview
This is a senior individual contributor role with significant architectural ownership. You will set the technical direction for how Backblaze detects, correlates, and responds to infrastructure incidents across our data centers, and you will mentor other engineers on the team as that platform matures. If you have a passion for making complex distributed systems visible, you are comfortable making architecture decisions that will outlive your tenure, and you are excited about applying AI and agentic automation to infrastructure operations, this role was built for you..
Key Responsibilities
Technical Leadership
Set technical direction and standards for observability across the organization, including instrumentation conventions, alerting philosophy, and dashboard design patterns.
Mentor engineers on the Observability team and act as a technical resource for SRE, Storage Engineering, and Network Engineering on observability practice.
Lead design reviews for observability work and represent the team in cross-functional architecture discussions.
Evaluate build-versus-buy decisions for observability and AIOps tooling, including data sovereignty and compliance considerations.
Produce and maintain design documentation, runbooks, and architectural decision records that make the platform operable and extensible by future contributors.
Observability Platform
Own and evolve our metrics pipeline, including VictoriaMetrics, Prometheus, and the Consul-based service discovery layer that keeps scrape targets current as infrastructure scales.
Own and expand our logging stack (OpenSearch, Logstash, and Filebeat) across all Backblaze data centers.
Architect and expand distributed tracing with Jaeger and OpenTelemetry, extending coverage beyond the current application instrumentation to new services.
Define and maintain Grafana dashboard standards for infrastructure, storage, and application performance visibility.
Drive expansion of internal application telemetry in partnership with application teams to improve visibility.
Define capacity and retention strategy for the telemetry stack as the fleet grows.
Infrastructure & Automation
Own infrastructure-as-code for observability stack deployments across multiple Kubernetes clusters.
Write and review automated playbooks for configuration management and automation across Debian-based bare metal servers.
Partner with the SRE team on Consul-based service discovery for VictoriaMetrics scrape target automation.
Lead Ceph storage observability, including OSD health, performance metrics, and integration with alerting.
Collaborate with the Network Engineering team on BGP, routing, and network-level observability.
Required Qualifications
8+ years in a systems engineering, SRE, DevOps, or observability-focused role, including demonstrated technical leadership on a platform or infrastructure team.
Deep hands-on experience with Prometheus, VictoriaMetrics, or equivalent metrics platforms, including PromQL, Alertmanager, and operating these systems at scale.
Experience designing and operating log aggregation pipelines such as Elasticsearch/OpenSearch, Logstash, Filebeat, or similar.
Working knowledge of distributed tracing (Jaeger, OpenTelemetry, or equivalent), including instrumentation strategy, not just operation.
Proficiency in Python and/or Go for automation and tooling.
Experience with Kubernetes, including deploying workloads and understanding pod networking and storage.
Experience with infrastructure-as-code tooling and configuration management.
Strong understanding of Linux internals, with Debian/Ubuntu preferred.
Demonstrated experience mentoring engineers and raising the technical bar on a team.
Excellent written and verbal communication skills. You'll work across engineering, SRE, security, and leadership, and you'll be expected to write design documents that drive decisions.
Preferred Qualifications
Experience leading the evaluation or deployment of AIOps tooling, including alert correlation, deduplication, or automated root cause analysis.
Experience building, deploying, or operating AI agents or agentic AI systems. This is a strong differentiator.
Familiarity with LLM APIs (Anthropic, OpenAI) or self-hosted LLM inference in an infrastructure context.
Familiarity with Ceph storage, including OSD management, pool configuration, and CRUSH maps.
Experience with incident management platforms.
Familiarity with BGP, network observability, or working in multi-DC environments.
Experience with secrets management in production environments.
Experience operating in a regulated or compliance-driven environment.
Prior experience in a storage-focused company or hyperscale infrastructure environment.
What You'll Work On
A telemetry stack spanning several data centers with exabytes of storage under observation.
Real infrastructure at scale: Kubernetes, Ceph, Vitess, KVM, and a custom storage platform serving hundreds of thousands of customers.
A collaborative team that values engineering excellence, transparency, and operational rigor.
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is $178,000 - $200,000 plus 10% target annual bonus and RSUs.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
leadUnited States, San Diego, CA
УдалённоseniorRemote, EU timezones preferred
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридParis; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридГеография найма не уточнена
ГибридheadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридheadLondon, England, United Kingdom; Dubai
ГибридГеография найма не уточнена
Paris; Warsaw; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorNex employees may be expected to collaborate with colleagues across different time zones
Kaunas, Lithuania; Vilnius, Lithuania
Противоречивые условия: Open to candidates from Malaysia (hybrid) and the Philippines (remote)
География найма не уточнена
leadUnited States, San Diego, CA; We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds