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Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Join Honeycomb as a Senior Financial Analyst and be a key player in our growing FP&A team! Reporting to the Director of FP&A, you'll partner primarily with our R&D organization — product and engineering — as the finance lead for how we understand and manage the cost of running Honeycomb. You'll take ownership of our BI and planning tool (Pigment), continue and improve our cloud-hosting-cost (COGS) analysis, and support R&D capitalization, forecasting, and planning. This role suits someone who takes initiative, solves problems analytically, and actively drives process improvements in a fast-paced environment, and who's comfortable collaborating cross-functionally with engineering, product, data, and IT. If you're ready to make an impact and grow with us, we'd love to hear from you! What you’ll do in the role: Own and improve our cloud-hosting-cost (COGS) analysis — breaking hosting spend (e.g., compute, storage, and AI/LLM usage) down by area and by customer to understand customer-level usage and margin Take ownership of Pigment, our BI and planning tool — building and maintaining reports and supporting forecasting and monthly and quarterly close Partner with engineering on R&D capitalization, capitalizing engineering time for the products they help build Run forecasting and planning for the R&D organization, including headcount and software planning Track and help manage our AI/LLM tooling costs, monitoring usage against budget Collaborate cross-functionally with engineering, product, data, and IT to improve our financial processes and reporting Support the finance team on special projects and ad-hoc analysis, with a focus on improving processes and scalability as we grow What you’ll bring to the role: Bachelor's Degree in Accounting, Finance, Economics, or a comparable field — or equivalent practical experience 5+ years of FP&A, strategic planning, or P&L management experience at a SaaS company A technical orientation, with the ability to partner directly with engineering and product teams Expert in Excel and Google Sheets, comfortable with a range of modeling techniques, and able to build analysis and models that influence decisions Experience with ERP and financial planning/BI tools — Pigment (or a comparable tool such as Mosaic) a strong plus Comfortable in an ambiguous, fast-paced environment: driving results, solving complex problems, and exercising judgment across multiple sources of information Strong quantitative skills and the ability to connect the dots across data sources to inform decisions Familiarity with cloud/hosting cost structures, R&D capitalization, or SQL a plus Base Salary based on level of experience $125,000 — $170,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

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Location: Spain; Romania; Hungary; Portugal; Slovakia; Brazil; Poland; Colombia; Mexico Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based either within EMEA or Americas. As a GTM Engineer you'll be the technical operator behind Oyster's revenue engine. You'll build, connect, and automate the software systems that drive pipeline. Turning high-level commercial strategy into workflows that run reliably, without anyone even touching them. Sitting in Revenue Operations, you'll work alongside GTM Teams. Our GTM stack spans a CRM, enrichment and data providers, outbound tooling, our marketing automation platform, the data warehouse, and Oyster's own product APIs. Your job is to make that a coherent system rather than a pile of disconnected tools: clean data flowing to the right place, leads scored and routed in seconds, and reps working from information they can trust. AI is a key part of the toolkit - you'll use it across the end-to-end funnel to automate and boost workflows, for things like prospect research at volume, personalisation, and buying-signal detection. Where a traditional ops hire would build a rules-based scoring model, you'll build an agent that reads a prospect's careers page, funding history, and hiring footprint and hands a rep a research brief worth acting on. The foundation is a strong combination of commercial processes, systems and data - that's where the work lives. CORE RESPONSIBILITIES - Design the architecture of the GTM stack: CRM objects and fields, lifecycle stages, territory and routing logic, sync patterns between systems, and the contracts between them. - Integrate systems end to end: CRM (Salesforce), enrichment providers (Clay, Zoominfo), outbound and sequencing platforms (Nooks, Salesloft), marketing automation (Hubspot), the data warehouse, and Oyster's product APIs (using APIs, webhooks, and scripts rather than waiting for a native connector) - Ship AI-driven GTM workflows - prompt chains, agents, and signal-detection pipelines that automate prospect research, personalised outreach, and real-time buying-signal alerts and more. - Optimise our commercial processes. It’s not only about installing Tech & AI, it is also about taking ownership and evolving the ways we generate revenue. - Build automated data waterfalls that pull, clean, deduplicate, and route prospect and account data into the CRM, so reps work from data they can trust. - Work in a system that's already live. Reverse-engineer existing processes and the reasoning behind them, identify what to keep versus replace, and land changes through a migration plan that keeps pipeline, reporting, and day-to-day selling intact throughout. - Instrument what you build: define the metric each workflow is supposed to move, measure it, and evaluate output quality so automations stay trustworthy as they scale. - Keep the stack maintainable and compliant - sensible data handling, monitoring and alerting on the pipelines or agents you build, documented workflows, and no single points of failure that live only in your head. - Partner with GTM to translate commercial goals into technical solutions, and be honest about which ideas are worth building. MINIMUM REQUIREMENTS - 5+ years in a GTM engineering, Revenue operations, growth engineering, or marketing/sales engineering role, or a software engineering background you've deliberately pointed at revenue problems. - Clear, proven examples of solutions you've implemented that drove measurable pipeline impact. We'll ask you to walk us through them: what you built, why, and what moved as a result. Specifics matter more than scale - Deep, hands-on knowledge of the modern GTM stack. You've architected a CRM rather than just administered one: navigating existing processes to own the re-configuration of objects and fields, lifecycle stages, routing and territory logic, and the sync patterns that keep multiple systems consistent. Salesforce or HubSpot, plus enrichment providers, outbound and sequencing tools, marketing automation, and platforms such as Clay. - You build custom integrations, and can wire up a tool nobody at the company has used before from the docs alone. - Experience owning production workflows: error handling, retries, idempotency, monitoring, and alerting. - Working experience using AI/LLMs in a GTM or automation context - prompt and context engineering, and strong judgement to know where a model beats a rule and where it doesn't - Commercial instinct. You understand funnel mechanics, conversion rates, and unit economics well enough to spot which automation is worth building and which is a distraction - A bias toward shipping. You prototype quickly, put things in front of real users, and iterate rather than designing in the abstract. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: United Kingdom Workplace: Remote We’re looking for a Senior Strategic Partner Development Manager to grow Coder’s International partner ecosystem across system integrators, value-added resellers, and distribution partners. You’ll build relationships that expand our reach, create new revenue opportunities, and make it easier for customers to adopt Coder. You’ll identify high-potential partners, shape joint go-to-market plans, and build strong relationships across sales, marketing, services, and executive teams. You’ll also work closely with Coder’s partner sales managers to turn partner strategy into field-level execution. WHAT YOU’LL DO HERE - Identify, engage, and onboard a portfolio of high-potential partners in your region. - Develop and execute joint business plans and go-to-market strategies that create revenue for both Coder and our partners. - Build and manage relationships with partner leadership across sales, marketing, professional services, and other key functions. - Lead executive QBRs, joint marketing programs, technical enablement, and other activities that deepen partner engagement. - Coordinate with Coder’s partner sales managers on field-level sales awareness and enablement campaigns. - Find new ways for partners and Coder to create value together. WHAT WE’RE LOOKING FOR You bring at least 10 years of experience across business development, partnerships, sales, or a combination of these areas. You’ve built partner relationships before, know how to navigate complex sales cycles, and can turn strategy into measurable results. - A quantifiable track record of meeting or exceeding business development goals and generating new business through partnerships. - Experience navigating complex sales processes, building consensus, and developing relationships across multiple levels of an organization. - Experience building and growing successful relationships with system integrators and value-added resellers. - The ability to move quickly and operate effectively in a startup environment. - A player-coach mindset: open to feedback, able to coach others, and comfortable working directly on the problem. - A willingness to step outside a narrow job scope when the business needs it. - Curiosity about technology and a habit of continuous learning. - Strong initiative and a clear sense of ownership for outcomes. - A consistent focus on finding practical ways to add value for Coder, our partners, and our customers. - Ability to travel up to 30% EXPLICIT EXPERIENCE: - Experience working within an organization in Coder’s space: developer tooling, DevOps, or cloud infrastructure software. - A successful track record working with growth-stage startups. BONUS TACOS IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience at a Developer Tooling, DevOps, or cloud infrastructure software provider - A successful track record with growth-stage startups ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: EMEA; United States; Ireland; United Kingdom; Brazil; Canada; Mexico ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions. You’ll join Oyster as a Senior AI Solutions Engineer: Go-to-Market, reporting to the AI Director and partnering closely with GTM leadership. Your mandate goes beyond automating individual tasks. You’ll help make Sales, Marketing, Customer Success, Partnerships, and Revenue Operations AI native. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled GTM organization. You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed. This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.   CORE RESPONSIBILITIES Make GTM AI native Reimagine how GTM teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters. Shape the AI roadmap Partner with GTM leaders to identify, prioritize, and frame high impact transformation opportunities. Lead solutions from start to finish Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement. Build best in class AI agents and solutions Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources. Apply sound judgement Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution. Drive AI adoption and self sufficiency Partner with GTM leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working. Own solutions beyond launch Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion. Connect the organization and raise capability Build trust with GTM leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.   MINIMUM REQUIREMENTS - 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in GTM Engineering, Solutions Engineering, Revenue Operations, systems integration, or a related field. - A track record of redesigning workflows or operating models, rather than only automating isolated tasks. - Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact. - Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies. - Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data. - Strong understanding of B2B GTM operations across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations. - Experience integrating business systems through APIs, webhooks, and authentication mechanisms. - Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used. - Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders. - A track record of mentoring others, sharing expertise, and raising standards across a team.   BONUS EXPERIENCE - Experience with Salesforce, HubSpot, Gong, Clay, or similar GTM platforms. - JavaScript, Python, or SQL experience. - Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: EMEA; Hungary; Austria; Ireland; Portugal; United Kingdom; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC. Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork. Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all. About the Role Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution. As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process. What You'll Do - Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters. - Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability - Deliver the GTM QBRs - Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time. - Act as a trusted partner to the GTM leadership team. - Spot operational gaps or risks early and work with the relevant VP to close them. - Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it. - Diagnose friction between teams and broker pragmatic, fast resolutions. - Push initiatives from decision to delivery, not just decision to plan. - Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them. - Translate strategy and leadership decisions into clear, consistent messaging. - Build feedback loops so leadership hears what's really happening on the ground. - Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives.. - Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results. - Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it. - Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends - Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time. - Build genuine working relationships with peers across the business, not just transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What You'll Do Translate strategy into a GTM plan - Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps. - Run a regular cadence to track progress, sharpen "what's next," and drive accountability. Design the key initiatives GTM needs to hit the plan - Identify and help design the cross-functional initiatives that matter most to the plan. - Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself. - Draw on your knowledge of other GTM organizations to shortcut to what works. Drive execution of the highest-stakes cross-functional initiatives - Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you. - Push initiatives from decision to delivery, not just decision to plan. Drive the operating rhythm - Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team. - Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early. - Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes. Own strategic internal communication for GTM - Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why. - Build feedback loops so leadership hears what's really happening on the ground. Collaborate effectively beyond GTM - Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks. - Flag cross-org dependencies early and help resolve trade-offs before they become blockers. What We're Looking For - 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps). - Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs. - A strategy consulting background, or similarly rigorous and analytical training, is a strong plus. - A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority. - Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship. - Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences. - A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework. - Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company. - Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen What Success Looks Like in the First Year - The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed. - At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result. - The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour. - A specific cross-team silo or bottleneck you identified has been visibly removed. - The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland; South Africa; Greece ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region. At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow. You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator. You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way. This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you. Key Responsibilities : - Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach) - Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity - Qualify and schedule high-value meetings that convert into tangible sales opportunities - Present and clearly articulate Oyster’s global employment platform to target buyers - Organize, optimize, and manage your pipeline for maximum efficiency and predictable results - Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy. What we value: - Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth - Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward - Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression. - Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times - T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results What will make you successful: - Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts. - Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure. - Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you. - Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline - Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action. Candidates who stand out possess: - Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome. - Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.) - A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language skills HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located on the West Coast 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. WHAT YOU'LL DO - Drive Enterprise Deals: Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements - Navigate AI & Technology Compliance: Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries - Build Scalable Frameworks: Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale - Risk Management: Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment - Cross-Functional Partnership: Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements - Strategic Advisory: Provide strategic guidance to leadership on commercial legal matters, emerging AI regulations, and market trends affecting developer tools and enterprise software adoption - Customer Relationship Building: Foster strong relationships with enterprise customer legal teams, becoming a trusted advisor who helps facilitate smooth adoption of Replit's platform YOU MIGHT BE A GOOD FIT IF YOU HAVE - Legal Foundation: JD from an accredited law school and active membership in at least one U.S. state bar - Commercial Experience: 5-7 years of relevant legal experience supporting enterprise software sales and complex commercial transactions, preferably at high-growth technology companies - Technology Focus: Strong background in SaaS agreements, software licensing, and technology transactions, with bonus points for experience with AI/ML tools, developer platforms, or cloud infrastructure - Deal Velocity: Proven track record of successfully closing complex, multi-stakeholder deals in fast-paced environments while balancing legal risk with business objectives - Business Acumen: Exceptional business judgment and ability to provide practical, solutions-oriented legal advice that enables (rather than blocks) commercial success - Communication Skills: Outstanding written and verbal communication abilities, with experience presenting to and influencing C-level executives and enterprise customer stakeholders - Startup DNA: Thrives in ambiguous, rapidly evolving environments where you'll need to build processes from the ground up and adapt quickly to changing priorities - Collaboration: Collaborative mindset with a track record of building strong cross-functional relationships and supporting high-velocity sales processes BONUS POINTS IF YOU HAVE - In-House Experience: Previous in-house counsel experience at technology companies, particularly those serving enterprise customers or developer audiences - AI/Developer Tools: Experience with AI, machine learning, or developer platform companies, including understanding of the unique legal considerations around code generation and AI-assisted development - Industry Knowledge: Experience working with enterprise customers in regulated industries or understanding of compliance requirements across different sectors - Scale Experience: Experience supporting sales teams through hypergrowth phases, including building legal processes that scale with rapid revenue expansion This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership at company scale You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to. Engineers with product taste You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before. What You'll Do Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room Drive engineering process and tooling improvements that span multiple squads, not just your own Participate in an on-call rotation as required, supporting the reliability of the systems you build Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What we're looking for 10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement A bias for action over perfection, and the judgment to know which decisions are worth slowing down for Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. Architecture Interview (60 mins) - A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: San Francisco Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work. WHAT YOU'LL DO - Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments - Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by - Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products - Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person - Consulting on general RevOps and GTM-tech best practices - Partner with Account Executives during the sales process to close our largest new business deals - Independently manage customer’s post-sale onboarding - Serving as the relationship owner for our top accounts - Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy WHAT YOU'LL BRING - 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale - Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products - Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech - Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success WHAT DOES THE HIRING PROCESS LOOK LIKE? 1. 30-minute introductory phone call with a member of our Talent team 2. 30-minute interview with our Head of Customer Success 3. 45-minute technical case interview 4. Two 30-minute interviews with relevant stakeholders and Mock Demo exercise 5. 30-minute closing conversation with a member of our Executive Leadership Team 6. Offer stage

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment. You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion. WHAT YOU'LL DO - Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion. - Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met. - Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays. - Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation. - Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality. - Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives. - Report on team performance, pipeline health, and forecasts to senior leadership. - Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows. - Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team. - Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments. WHAT YOU NEED - Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals - Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal - Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - A passion and excitement for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms - High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency - Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills NICE-TO-HAVES - Experience with financial services sales in a full cycle sales role - Experience at a high-growth startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Europe; United Kingdom; Spain; Poland; Italy; France Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live. You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational. You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services. Responsibilities include but are not limited to: Represent Airalo as the ideal interface to host mobile network operators on a global level Identify, approach and secure new host network partnerships across target markets Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance Perform escalations in case of network quality issues and availabilities Define and perform reconciliation processes between host operator invoices and Airalo's own usage records Define and run traffic, revenue and cost analytics per market, and report performance against business case Renegotiate commercial terms with host operators as volumes grow and market conditions change Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements Must-haves: 5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator executives Experience owning commercial performance against forecast after launch, including contract renegotiation as volumes grow Ideally having served within an MVNO, MVNA or MVNE, or on the operator side selling wholesale to them, with hands on mentality Working knowledge of full MVNO and light MVNO architectures, including core, HSS/HLR, IMSI ranges, numbering and interconnect, and of the commercial trade-offs between them Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS, and eSIM provisioning Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5G SA and how they influence customer experiences Ability to lead technical scoping and service management discussions directly with host operators, covering integration scope, launch dependencies, SLA definition and ongoing service reviews Understanding the regulatory requirements on providing mobile services, including numbering, portability, emergency calling and lawful interception, and familiar with KYC processes for mobile subscriptions Experience in a fast moving environment such as a startup, scale-up or challenger MVNO, with the ability to run several markets at different stages in parallel Excellent English skills; in writing, speaking and reading, business fluent Willingness to travel internationally occasionally to meet host operators Good-to-have: Having taken an MVNO from signed agreement through to live commercial traffic and first subscribers Established working relationships with host mobile network operators and national telecom regulators Experience selecting, contracting or managing an MVNE platform vendor Prior ownership of a P&L or a country level budget Master Studies and/or MBA highly preferred Additional languages alongside English Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £71,600 – £107,400 📍 Spain €57,200 – €85,800 📍 Italy: €62,000 – €93,000 📍 France: €62,800 – €94,200 📍 Poland: 258,800 – 388,200 PLN Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: Americas; APAC; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE As Senior Product Manager, Ad Monetization, you'll join a small product and engineering team building RevenueCat's next generation of monetization products for app developers. Ads at RevenueCat are early, but we’re no longer starting from zero. We’ve launched ad revenue tracking and rewarded-ad infrastructure, with strong early adoption. Our next chapter is helping developers earn more from ads: building products that connect publisher inventory with demand, improve monetization performance, and make ad monetization easier to adopt and operate. You'll report to our product lead for Ads and become the primary IC product owner for ad monetization. You'll own significant parts of the roadmap end-to-end: understanding customer problems, identifying opportunities, forming hypotheses, working closely with engineering and design, shipping quickly, and using what we learn to determine what comes next. This is still a fast-moving initiative with significant strategic latitude. We're specifically looking for someone who has built ad monetization products for mobile apps, ideally at a mediation platform, ad network, SSP, or similar company serving app publishers. You should already understand the ecosystem well enough to contribute a strong point of view while remaining willing to challenge your assumptions as we learn. ABOUT YOU: - You have 5+ years of experience owning product decisions end-to-end. Your title may have been Product Manager, founder, or something else — what's important is that you've been accountable for deciding what to build and whether it worked. - You've built and shipped publisher-facing ad monetization products for mobile apps, and have firsthand experience solving the product, technical, and business problems involved in helping developers monetize ad inventory. - You deeply understand the mechanics of mobile ad monetization, including how publisher inventory, demand sources, auctions, pricing, mediation, and measurement interact. - You understand the incentives of the different participants in the ad ecosystem and can reason about both the technical and commercial implications of product decisions. - You are excited about RevenueCat's mission to help developers make more money and about expanding that mission beyond subscriptions. - You have an entrepreneurial mindset and are excited to take an initiative with early traction and help turn it into a significant product area. - You are sufficiently technical to work closely with engineering on SDKs, APIs, integrations, data flows, and other technical product decisions. - You have demonstrated the ability to ship and learn quickly, including finding pragmatic solutions to hard problems with many constraints. - You are comfortable operating with ambiguity, making decisions under uncertainty, and taking responsibility for the outcomes of those decisions. - You communicate clearly across different audiences and media, particularly in writing. IN THE FIRST MONTH, YOU'LL: - Build a deep understanding of what's live today, including ad revenue tracking, rewarded-ad infrastructure, and virtual currency and entitlement flows. - Spend significant time talking with customers using these products to understand what's working, what isn't, and where the biggest opportunities may be. - Build strong working relationships with your engineering, product, design, data, and go-to-market counterparts. - Develop context on our existing strategy, customer research, technical architecture and the hypotheses behind our current roadmap. - Begin contributing your own perspective on where RevenueCat should invest next. WITHIN THE FIRST 3 MONTHS, YOU'LL: - Take ownership of a meaningful portion of the ad monetization roadmap. - Work closely with engineering to identify the fastest and most effective ways to validate our next set of product hypotheses. - Ship or meaningfully advance your first product bets. - Establish a strong understanding of the opportunities, constraints, and tradeoffs that should shape our roadmap. - Effectively collaborate with senior stakeholders on priorities for the area. WITHIN THE FIRST 6 MONTHS, YOU'LL: - Independently drive product discovery, prioritization, and execution across your areas of the ad monetization roadmap. - Have shipped meaningful improvements for customers and developed clear signals about what we should invest in next. - Have a documented point of view on where RevenueCat should be headed in ad monetization over the longer term and what capabilities we'll need to get there. - Have materially improved RevenueCat's understanding of the ad monetization vendor ecosystem, customer needs, competitive landscape, and relevant industry trends. - Be recognized internally as a domain expert who can help the broader company reason about advertising and monetization. WITHIN THE FIRST 12 MONTHS, YOU'LL: - Be the primary IC product owner for RevenueCat's ad monetization products. - Have shipped products that create measurable monetization value for our customers and establish a meaningful new growth opportunity for RevenueCat. - Have a credible, evidence-backed view of RevenueCat's longer-term opportunity in ad monetization and a roadmap for pursuing it. - Have shipped enough meaningful bets that you've also stopped, changed, or deprioritized something when the evidence showed it wasn't delivering the value we expected. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: San Francisco; New York Workplace: Remote ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. ABOUT THE ROLE: We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team. This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal. This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations. The profile we're hiring is a technical account manager. You've worked at companies that are deeply technical and consumption in nature. You bring the commercial instincts to grow revenue from an existing base and enough technical depth to know which conversation actually matters. And you can credibly work with a CxO all the way down to a Developer. WHAT THE ROLE IS: - A founding seat. You're helping build the AM function with us, not joining one that already runs. The account plans, expansion motions, and customer cadence you and the rest of the founding team figure out are what we scale to every AM we hire after you. - A technical customer-facing role. You'll work directly with Developers and ML teams on what they're building and how Modal fits. You translate and triage the deeper technical work to FDEs and Product when it's needed. - A book of business. You’ll own a set of accounts and be responsible for the revenue that comes from them. Expect to be meeting with customers in your first few days because the best playbooks are built from real experiences. WHAT THE ROLE IS NOT: - A traditional post-sales role. You're measured on revenue, not health scores. - An on-call support function. You're not fixing bugs or triaging tickets. You're driving growth. - A technical delivery role. You're not implementing for the customer. You know where the technical work goes and you pull in the right people. - An inherited motion. Nothing is handed to you. If you identify gaps in process, tooling, or a playbook — you help build it. - A single-lane job. Our priorities go customer → company → team → me. We focus on delivering maximum impact vs. "this is my job". WHAT YOU'LL ACHIEVE: - Build Modal's account management function and iterate on it as we scale the business - Own and deliver on a revenue target across your book of accounts - Grow an account's first use case, expand into a second, and drive standardization across the Modal platform - Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product - Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap - Travel to customers as needed to support key accounts and drive expansion opportunities WHAT YOU'LL NEED TO BRING: - Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business. - Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack. - AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you. - Ownership. You run your book of business and projects like you're the CEO of it. You're highly organized bringing stability, predictability, and pace to your work. You take action vs. waiting for direction. - Learning velocity. You operate with the mindset of what I can do today vs. let me pick this up tomorrow. You move fast, take the learnings, and iterate on it. - Cross-functional partner. Low ego, easy to work with, and highly accountable. You ask for feedback, you act on it, and you'd rather be corrected early than right late. Internal teams love working with you. NICE-TO-HAVE: - Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar type role - Certification as an engineer (ex. Computer Science Degree, Professional Bootcamps) - Early GTM hire experience at a fast-growing startup - You've sat close to GPU spend, model training, or inference workloads

Location: EMEA; Romania; Bulgaria; Kenya; Portugal; United Kingdom; Spain; Brazil; South Africa; Argentina; Armenia Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3. Oyster’s Data Engineering team is building the foundational AI platform layer that will enable teams across Oyster to develop, deploy, and operate secure, production-grade AI capabilities. As a Senior Data Engineer focused on AI Platform, you’ll work at the intersection of data engineering, platform engineering, and applied AI. You’ll build the data pipelines, services, integrations, and reusable platform capabilities that power AI use cases across Oyster. You’ll leverage Oyster’s existing AWS and Snowflake data platform to make enterprise data accessible, reliable, secure, and useful for AI, supporting capabilities such as LLMs, RAG, embeddings, vector search, AI agents, tool calling, and AI workflows. This is not a traditional data engineering role focused primarily on analytics pipelines or reporting. You’ll help define and build the data and platform foundations that let AI systems move from experimentation to reliable production, working closely with Engineering, Product, IT, and other teams across Oyster. Key Responsibilities - Design and build data pipelines and platform capabilities that support AI applications, knowledge systems, and AI workflows. - Build and maintain data and knowledge pipelines for ingestion, transformation, chunking, embeddings, retrieval, vector search, metadata, and knowledge management. - Develop secure, reusable ways for AI systems to access enterprise data and systems using APIs, MCP, tool calling, and similar patterns. - Build reusable services, libraries, frameworks, and developer tooling that make it easier for engineering teams to build and productionize AI capabilities. - Apply strong data engineering practices around data modeling, data quality, lineage, access, reliability, and governance to AI-related data and systems. - Help establish patterns for AI deployment, observability, evaluation, and lifecycle management, including quality, latency, reliability, security, and cost. - Partner with engineers and stakeholders to take AI use cases from prototype to production, ensuring the underlying data and infrastructure are scalable and maintainable. - Ensure AI platform capabilities meet Oyster’s security, privacy, access control, and data governance requirements. - Evaluate emerging AI and data technologies and determine where they can create meaningful value for Oyster. Core Requirements - 5+ years of experience in data engineering, platform engineering, backend engineering, ML engineering, or a related discipline, with experience building and operating production systems. - Strong Python and SQL skills. - Strong data engineering fundamentals, including data pipelines, data modeling, data quality, orchestration, and secure data access. - Experience with Snowflake, Databricks, or comparable modern data platforms, and tools such as dbt, Airflow, or similar. - Hands-on experience building or supporting production systems using LLMs / generative AI. - Practical experience with one or more of RAG, embeddings, vector search, tool/function calling, AI agents, or enterprise knowledge systems. - Experience building data or platform capabilities that are reusable across teams, rather than only developing one-off solutions. - Experience taking systems from experimentation to reliable production, including considerations around scalability, observability, performance, and maintainability. - Solid understanding of security, authentication/authorization, privacy, and data governance, particularly in the context of enterprise data. - Strong communicator who can work across Engineering, Product, and IT to turn ambiguous AI and data problems into practical engineering solutions. Bonus - Experience with AWS Bedrock or other managed foundation-model platforms. - Hands-on experience with MCP (Model Context Protocol) or similar approaches for connecting AI systems to enterprise tools and data. - Experience with LLM evaluation, observability, monitoring, or AI quality. - Experience with LangChain, LangGraph, or similar frameworks. - Experience with vector databases or search technologies. - Experience implementing AI security, governance, or responsible AI practices. - Experience building internal developer platforms, SDKs, APIs, or reusable infrastructure for engineering teams. - Experience working across data engineering and AI/ML platform environments. YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one). - Fluent English language skills. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C. Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact. WHAT YOU’LL DO DELIVER HIGH-QUALITY IMPLEMENTATIONS - Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment - Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES - Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions - Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout BE A PRODUCT & WORKFLOW EXPERT - Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing - Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY - Provide structured feedback and insights to Product to inform roadmap prioritization - Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach WHAT YOU'LL NEED - 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions - Strong project management and time management skills with the ability to keep multiple customers on track simultaneously - Excellent verbal and written communication skills, including the ability to explain complex workflows simply - Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions - Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions - Strong record of meeting or exceeding performance metrics in previous roles - Ability to anticipate customer needs and position product capabilities proactively - Comfort operating in a fast-paced, high-growth environment with evolving processes NICE TO HAVES - Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules) - Background in financial services, Fintech, or SaaS implementations - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Canada Remote; Argentina Remote Workplace: Remote ABOUT THE TEAM The Integrated Workflows team exists to expand Mural's value by embedding it seamlessly into the essential business workflows our customers already live in. We connect Mural to the tools that teams rely on every day, from the systems of record where work gets tracked to the places conversations happen and the surfaces content moves through. That is what integrations unlock, and it is the most interesting thing about this team. When Mural can reach the work happening everywhere else, a canvas stops being a snapshot of one meeting and becomes a live surface for how a team operates: real context pulled in, real decisions pushed back out, nobody retyping a status update or hunting for the current version. A workshop stops ending at the wall of sticky notes and starts ending in tracked, owned, moving work. That is when collaboration gets genuinely effective, and building toward it is the point of everything we do. Underneath all of that, we build the integration platform: the shared frameworks, services, and patterns that let any team at Mural ship a connected experience without starting from scratch. Our mission: to make Mural a natural part of daily work. We measure success by how indispensable Mural becomes inside real customer workflows, not by the number of integrations we ship.   YOUR MISSION As a Senior Software Engineer on the Integrated Workflows team, you'll own significant parts of how Mural connects to the outside world. You'll design and build integrations that are reliable, secure, and genuinely used, and you'll turn one-off connector work into integration platform capabilities the rest of the company can build on. This role sits at the intersection of product and platform. You'll work directly against third-party APIs and SDKs with all the ambiguity that entails: shifting contracts, rate limits, auth models, partner review processes. At the same time you'll keep our own abstractions clean and our public API stable for the developers who depend on it. Senior Engineers at Mural lead, design, and implement complex technical projects, contribute to team and company-wide processes and culture, and provide mentorship and support for early-career colleagues. WHAT YOU'LL DO - Build and evolve two-way sync with the systems of record where customer work lives (Jira, Linear, Asana, and others), so decisions made on the canvas become tracked work and stay in sync as that work changes - Design, build, and maintain integrations across the Microsoft ecosystem (Teams, Outlook, Office), video conferencing platforms, and third-party notification targets such as Slack and Teams - Build and evolve the integration platform: the shared frameworks, services, and patterns other Mural teams use to ship their own connected experiences - Own the content pathways in and out of Mural, including the import and image panels, third-party image APIs such as Unsplash, copy/paste to and from outside Mural, file upload handling, iFrame embedding, self-serve PDF to Mural conversion, and Mural exports and downloads - Partner across teams on shared boundaries and hold up your side of those contracts, including render for exports, the notification engine, and company-level migration - Maintain and support our public API for existing third-party developers, with the backwards-compatibility discipline a published interface demands - Lead projects end to end, from research, design, and POC through execution, release, and iteration - Build flexible and maintainable solutions while being accountable for quality, performance, reliability, and the security posture of everything crossing our system boundary - Use AI tools as part of your fundamental workflows - Design, plan, and implement automated testing and documentation strategies, including for the failure modes that only show up when someone else's API misbehaves - Elevate the team's skills and knowledge by participating in technical designs and talks, and by reviewing and helping improve your and your colleagues' code - Contribute to constantly improving the team's processes and best practices WHAT YOU'LL BRING - Fluency in modern JavaScript/TypeScript and experience with technologies such as React, Node.js, or other modern frameworks - Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle management, webhooks, rate limiting and backoff, pagination, versioning, and graceful degradation when an upstream service fails - 5+ years building and shipping large-scale production software as part of an agile engineering team - Strong track record of designing and delivering scalable, high-performance systems - An outcome-oriented and highly-experimental interest in AI-driven development practices - Proven experience planning technical projects and delivering new systems and features iteratively, with a focus on delivering value to customers quickly - Strong collaboration and communication skills, able to lead technical discussions and navigate trade-offs effectively - Experience working in high-growth, fast-paced environments or startups is a plus - Experience building against Microsoft Teams or Office add-in SDKs, or shipping through a partner marketplace or app review process - Experience designing and maintaining a public developer API - Experience with Python - Familiarity with secure file handling at scale, including permissions checks, malware scanning, and content validation on upload - Experience with content migration or format conversion between products, and the fidelity problems that come with it Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Poland Workplace: Remote Coder is looking for a Customer Support Engineer to join our dynamic, collaborative team. In this pivotal role, you’ll work hand-in-hand with our Product and Customer Success teams, making a direct and lasting impact on our fast-growing business. As part of a small, agile group, your expertise will be highly visible, helping shape the future of our Customer Support function. We’re looking for someone who thrives in a fast-paced environment built on open communication, continuous learning, and creative problem-solving. You are proactive, detail-oriented, tactful, and endlessly curious about new technologies. With a natural instinct for automation, process improvement, and exceptional customer experiences, you’ll troubleshoot complex issues, deliver timely and effective solutions, and communicate with clarity and empathy. Above all, you’ll be a passionate advocate for our customers by driving satisfaction, fostering success, and elevating the support experience at every touchpoint.   What you’ll do here - Reproduce and debug customer issues by building or using existing test environments and tools - Communicate tactfully with customers - Gather information, provide diagnostic and resolution steps, convey process and product guidance and follow up after issues are resolved - Solve incoming technical support requests in a timely manner, including high-severity urgent cases - Identify and communicate product usage trends, bugs and feature requests - Guide and mentor new team members on processes and procedures - Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls - Document and record all activity with customers in accordance to both internal and external security standards - Help build out the scope of the team by contributing to product documentation, customer knowledge base, and best practices guides - Continuously improve process and tools in collaboration with the team - Periodic on-call rotation for production-down issues   What we’re looking for - 3+ years of customer support engineering experience (or comparable customer-facing technical role), preferably for mission-critical software - 3+ years supporting enterprise-sized companies - 2+ years diagnosing production network connectivity and performance issues - Excellent problem solving, analytical and troubleshooting experience - Experience communicating clearly and effectively, both verbally and in writing - Experience with Terraform - Experience with major cloud platforms, distributed systems, microservices architecture, and containerization (e.g., Kubernetes) - Experience with scripting tool of choice to help automate reproduction environments (e.g., Bash, Python, Ruby) - Ability to read complex code for troubleshooting - Experience with GitHub - Experience with REST APIs and command line tools - Well-organized, excellent work ethics, attention to detail, and ability to learn new technologies quickly - Experience working in a startup environment   Bonus tacos if you have - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - DevOps Engineering, Software Engineering, and/or System Administration experience - Software-defined networking experience (e.g., Tailscale) - Experience supporting engineering teams and associated tooling ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.