Вакансии

Location: Bangalore - Engineering Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your mission We see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And thatʼs not just words on the walls. Eliminating time-consuming tasks means people get to do more of what they love. Itʼs an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement. We make software robots, so people donʼt have to be robots. Would you like to be part of this journey? At UiPath's Site Reliability team, we build the platforms and systems the entire company depends on to deliver on our compliance and SLA promises to customers. These span services and tools that enforce cloud access policies, cost governance, observability, operational excellence, and reliability across UiPath. We are scaling each of these pillars, and building the next generation of capabilities on each, powered by AI. This is a software engineering role. You will not be the person who identifies a reliability gap and files a ticket for another team to fix. You are the engineer who identifies the gaps across teams, designs the system that closes it, builds it, ships it, and drives its adoption — often by doing the integration work yourself rather than asking other teams to come to you. You build platforms that other engineers depend on in their critical path, and you hold yourself accountable to outcomes, not outputs. You treat every system you ship as a product: you put it in front of users early, seek feedback aggressively, and iterate until it delivers real results. If adoption is slow, you donʼt blame the docs — you sit with the team, understand the friction, and remove it. What you will be doing at UiPath As a Principal Software Engineer, you will - Design, engineer, and build SRE platform systems and capabilities with cutting-edge AI, treating them as products that other engineering teams depend on in their critical path. - Participate in livesite monitoring rotations, handle escalations, and drive effective mitigations — aggressively reducing customer impact through broad, detailed, and effective postmortems. - Drive availability, scalability, and performance improvements based on livesite learnings. Generate (or codify existing) best practices and ensure they are followed widely across UiPath — not by publishing guidance, but by embedding them into the systems you build. - Ensure technical deliverables meet or exceed expectations on reliability, scalability, quality, and performance. Identify and drive architectural changes that significantly move the needle on these dimensions. - Onboard other teams onto your platforms by driving outcomes yourself — writing the integrations, pairing with their engineers, removing friction — rather than handing off documentation and waiting. - Ship early, seek feedback relentlessly, and iterate fast. Treat every user complaint as a design input, not a support ticket. - Drive task planning, estimation, scheduling, and staffing. - Mentor Software Engineers to develop their skills and knowledge through hands-on coaching, advice, and training opportunities. - Participate in and influence process improvements and best practices across the engineering organization.   What youʼll bring to UiPath - Proven track record (10+ years) of architecting and engineering world-class, large-scale, distributed commercial applications and services, and ensuring customer success. - Experience building large-scale, complex internal platforms adopted by 10+ teams in their critical path at a large company — systems that have stood the test of time, not prototypes that were handed off or abandoned. - Demonstrated ability to drive adoption of your systems by doing the hard work yourself: writing integrations, removing friction for other teams, and measuring success by outcomes delivered — not features shipped. - Experience building and maintaining complex AI-powered applications in production. - Proficiency in one or more object-oriented languages (such as C#, C++, Go, or Python), backed by solid computer science fundamentals. - Deep understanding of data structures, algorithms, multithreading, synchronization, asynchronous patterns, and cloud programming. - Experience with service-oriented and microservice-based architectures, HTTP applications, and web services development. - Familiarity with modern engineering practices including agile development, CI/CD, and DevOps. Ability to work with globally distributed teams. - Experience working with or managing production Kubernetes infrastructure is a plus. - Experience with any of the cloud providers (Azure, AWS, GCP) and managed services (AKS, GKE, etc.) is a must. - Experience with database backends (e.g., Azure SQL, CosmosDB, Azure Data Lake, Power BI, MongoDB, MySQL, DynamoDB, etc.) #LI-VR1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Colombia On behalf of NDA, Advertising Technology , SD Solutions is looking for a talented Customer Support Specialist to join the team. The ideal candidate is proactive, customer-oriented, and proficient with AI tools and platforms. You will be responsible for engaging with potential users, introducing them to the platform, conducting product walkthroughs, and providing ongoing support via email. This role combines proactive customer outreach with reactive support, helping users understand the product while collecting feedback and escalating technical or product-related requests to the relevant teams. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Proactively contact identified prospects and introduce them to the platform Conduct product walkthroughs and educate new users on platform capabilities Provide email-based support and assist users with platform-related questions Help users understand and navigate the product effectively Escalate technical issues and product-related requests to the R&D or product teams Collect user feedback and communicate insights to the product team Maintain clear and structured communication with users Contribute ideas for improving customer support processes and tools Requirements: Previous experience in Customer Support, Customer Success, or similar roles Experience with AI-powered products or technology platforms Strong understanding of AI products and ability to explain their functionality clearly Excellent written communication skills Customer-oriented mindset and proactive approach Ability to work independently and take ownership of tasks Strong problem-solving and organizational skills Comfortable working with US-based customers and aligning with US East Coast working hours Preferred Qualifications: Familiarity with customer support tools such as Intercom Ability to suggest and implement improvements to customer support workflows About the company: Our client, NDA, Advertising Technology is a fast-growing platform that automates creative optimization through machine learning. Their technology enables global brands to scale high-performing ads using data-driven automation, backed by top-tier investors and accelerators. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Vancouver, BC, Canada Position Title: Senior Game Producer Studio/Department: Everquest Legends/Production Employee Type: Full Time Location: Remote ( within BC, Canada) Salary Range: $ 110,000.00 - $120,000.00 CAD Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn. THE OPPORTUNITY The Senior Producer will be responsible for overseeing and managing the game development process for EverQuest Legends. This position will be reporting to the Executive Producer (EP) and will be responsible for: Project Management & Planning Execute on game vision, design, and roadmap under the direction of EP Build, maintain, and adjust development roadmaps, sprint plans, and milestone schedules Work with the development team to ensure that all major engineering and design updates are documented in Confluence and tracked and updated in Jira Ensure that engineering, art, and design efforts remain on schedule, that milestones are met, and that the game adheres to the approved design documents Identify production bottlenecks or technical roadblocks early and actively remove team blockers to keep development moving from pitch to gold master Cross-Functional Coordination Bridge gaps between engineering, art, design, audio, QA, marketing, and external partners, ensuring alignment on what ships and when Coordinate with publishing team on marketing plan, visual assets, gameplay capture, website updates, community management, and other publishing needs for the game Stakeholder Communication Serve as the primary communication link between the day-to-day development team and upper management or publishing executives Communicate effectively with the development team to ensure that game development remains on track and adheres to design plan Communicate effectively with EP and provide regular status updates on game development and obtain necessary approvals Resource & Budget Allocation Track financial resources, manage contracts, control scope creep, and prevent project delays Assist EP in setting the budget and managing the development team to ensure budget is met and updated as necessary Assist EP in determining staffing needs and lead the hiring effort Requirements/Preferences Relevant/related Game Producer experience of 4 years. SCRUM Master certification or equivalent work experience. Strong project/program management skills. Strong experience with JIRA/Agile/Waterfall/SCRUM development with hard deadlines. Be Aware of Fraudulent Recruiting Activities Ravenwake Games will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. **Ravenwake is an Equal Opportunity Employer.**

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Manager, Customer Success , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success, , you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $124,800 — $210,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia. We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls. You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can. Key responsibilities: Own the plan. Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements. Model demand and capacity. Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions. Run the business reviews. Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership. Build the reporting. Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse. Shape the commercial model. Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio. Scale through partners. Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost. Design the org. Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows. Lead cross-functional projects. Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process. Automate with Claude. Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on. Minimum qualification: Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL Have run planning cycles and business reviews for a senior leader and written the materials yourself Have taken an unclear question to a recommendation, a decision and a process that other teams still use Earn the trust of senior technical and commercial leaders and can influence them without direct authority Are comfortable working fast with imperfect data and simple processes that you improve as you go Use AI tools in your own work today and want to push that much further Are excited about Anthropic's mission to build AI that is safe and beneficial Preferred qualification: 10+ years in GTM strategy and operations, business operations or consulting Built the operations of a professional services or FDE team through a period of fast growth Worked on services pricing, statements of work and deal terms with Finance and Legal Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics Experience in a consumption or usage-based business, including tying services work to product usage Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP) Experience with Salesforce and professional services automation (PSA) tools Experience at an AI, cloud or developer infrastructure company Experience preparing materials for executive and board audiences The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $270,000 — $310,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. About the client They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month. Team : very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors. Acquisition : Meta-heavy paid ads with a direct response approach. Mission: own the creative engine and constantly increase creative output while raising the hit rate. Reports to James. The title is flexible: a lead strategist who has led strategy teams fits. What they'll own Creative strategists: managing, coaching, and training them Editing: managing the Head of Editing so the editing team outputs at a high level Strategy: staying hands-on in creative strategy to find the highest levers Department leadership: pushing the department forward with a clear management structure First 90 days 1. Improve our systems for tracking creative data 2. Increase hit rate 3. Increase creative output 4. Build a proper management structure Requirements Must have Direct response background, ideally in supplements A great creative strategist themselves, with a strong creative eye Proven at coaching, managing, and leading a strategy team Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist Benefits Pay: $10K+/month, plus a performance bonus tied to the whole department's results. Remote role Chance of equity in the future

Location: Nicaragua; Ecuador; Honduras; Guatemala; El Salvador; Philippines We are seeking a tech-savvy Internal Operations / IT Specialist to support our growing Medical Staffing & Operations practice. The ideal candidate has hands-on experience with healthcare IT infrastructure and is confident in configuring EHR access, setting up client VOIP networks, and managing full-cycle technical onboarding with exceptional problem-solving skills and efficiency. Key Responsibilities EHR & Credentialing Setup: Guide clients through setting up user accounts, EHR credentials, and system access to ensure a seamless kickoff for new Virtual Assistants. VOIP & Phone Tree Configuration: Connect clients with phone systems, configure custom VOIP workflows, routing, and phone trees to fit clinic operations. Network & Security Setup: Configure VPN access, secure remote environments, and ensure HIPAA-aligned connection protocols. IT Onboarding & Technical Support: Serve as the primary technical point of contact during client/VA onboarding, troubleshooting login issues, softphone integration, and system setup in real time. Ongoing Troubleshooting: Promptly resolve hardware, software, and connectivity issues for internal operations and active client integrations. Requirements Experience: 2+ years of hands-on technical support or IT operations experience, ideally within a healthcare, staffing, or remote workforce setting. EHR/EMR Knowledge: Familiarity with popular electronic health record systems (e.g., Athenahealth, eClinicalWorks, Kareo, WebPT) and user permission structures. Telecom & Security Tech: Proven experience configuring cloud VOIP systems (e.g., RingCentral, Nextiva, Dialpad), VPNs, and user access management. Communication Skills: Clear, professional spoken and written English with a client-first attitude to explain technical steps to non-technical clinic managers. Problem-Solving: High attention to detail with the ability to independently diagnose and resolve connectivity and software setup roadblocks rapidly. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm PST.

Location: United States Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Role Overview: We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels. Key Responsibilities: Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings. Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities. Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session. Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance. Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives. Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue. Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements. Balance conversion-focused strategies with brand consistency and a seamless customer experience. Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations. Requirements Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position. Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels. Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred. Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation. Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments. Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance. Experience collaborating directly with developers to implement and launch CRO tests. Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences. Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities. Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements. Preferred Qualifications Experience with CheckoutChamp or similar checkout and funnel optimization platforms. Previous experience hiring, managing, or leading CRO specialists. Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning. Experience scaling CRO processes within high-growth DTC e-commerce businesses. Familiarity with analytics and experimentation tools used to track funnel performance and measure test results. Benefits Remote Working for a US Company Competitive Salary

Location: United States; Canada Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Colombia; Brazil; Argentina Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Mexico; Serbia; Brazil; Spain; Ecuador About Paired Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent! We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world. About the client They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month. Team : very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors. Acquisition : Meta-heavy paid ads with a direct response approach. Mission: own the creative engine and constantly increase creative output while raising the hit rate. Reports to James. The title is flexible: a lead strategist who has led strategy teams fits. What they'll own Creative strategists: managing, coaching, and training them Editing: managing the Head of Editing so the editing team outputs at a high level Strategy: staying hands-on in creative strategy to find the highest levers Department leadership: pushing the department forward with a clear management structure First 90 days 1. Improve our systems for tracking creative data 2. Increase hit rate 3. Increase creative output 4. Build a proper management structure Requirements Must have Direct response background, ideally in supplements A great creative strategist themselves, with a strong creative eye Proven at coaching, managing, and leading a strategy team Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist Benefits Pay: $10K+/month, plus a performance bonus tied to the whole department's results. Remote role Chance of equity in the future

Location: Mexico Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client is looking for an experienced Head of Finance / CFO to take full ownership of the company's financial operations, reporting, and strategic financial planning. This person will build and manage all core financial models, ensure financial accuracy, and provide the founders with clear, reliable insights into the business's financial performance. Responsibilities Unit Economics: Build and maintain financial models for CAC, CAC targets, and LTV, specifically for a subscription-based business. Financial Reporting: Own and manage the company's core financial statements, including P&L, cash flow, and cash flow forecasting. Financial Modeling: Develop, maintain, and update all core financial models on a weekly basis to ensure accuracy and provide visibility into business performance. Expense Management: Monitor operating expenses (OpEx), identify cost-saving opportunities, and negotiate with vendors to reduce business expenses. Payment Management: Oversee and process payments to business partners, including 3PLs and manufacturers, while establishing clear approval processes and improving payment terms. Founder Reporting: Prepare weekly financial reports for the founders, providing clear insights into key financial metrics, cash flow, and overall business performance. Financial Strategy: Work closely with the founders to improve financial visibility, optimize unit economics, and support strategic business decisions. Requirements Proven experience in a senior finance leadership role, such as Head of Finance, Finance Director, or CFO. Strong financial experience within DTC e-commerce businesses, particularly subscription-based brands . Proven track record of building CAC, CAC target, LTV, P&L, and cash flow models from scratch. Deep understanding of financial planning, analysis, forecasting, and business performance metrics. Strong understanding of DTC business operations and how marketing, customer acquisition, fulfillment, and operational costs impact profitability. Experience managing vendor relationships, payment processes, and operating expenses. Ability to independently own the finance function and communicate financial insights clearly to founders. Highly detail-oriented, analytical, and comfortable working in a fast-paced business environment. Must be willing to work in EST business hours. First 90-Day Expectations Build and establish reliable CAC, CAC target, and LTV models. Develop the company's P&L, cash flow, and cash flow forecasting models. Establish a consistent weekly financial reporting process for the founders. Take ownership of partner payments and implement a clear approval workflow. Identify opportunities to reduce OpEx and negotiate better vendor terms. Ensure all core financial models are accurate, fully operational, and trusted by the founders Benefits Competitive salary in USD Fully remote

Location: Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. Overview 📍 Remote Global - Central and South America   We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model. The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us. Responsibilities - Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken. - Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density. - Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated. - Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability. - Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling. Qualifications - Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions. - Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations. - Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns. - Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks. - Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team. - Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred. What Success Looks Like - Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty - You evolve queue management processes from reactive to a documented, standardized, and predictive operating model. - Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions. - Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents - Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner. HIRING PROCESS - Application - Intro Call with Recruiter - Case Study - Interview with Central WFM - RTA Team Lead - Interview with Queue Operations Manager - Core Services - Interview with Head of Core Services - Final Culture Interview with Executive Leadership Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Colombia; Argentina; Brazil On behalf of FinTech Client #8 , SD Solutions is looking for a talented Customer Support Engineer to provide exemplary support to our clients and partners, ensuring prompt, correct, and personalized assistance. This remote role will involve engaging in both VIP and Standard Support, troubleshooting issues, and collaborating with internal departments such as Compliance to address inquiries. You will work in a fast-paced, client-focused environment, where your main objective will be to resolve tickets promptly and accurately while upholding our high standards of customer care. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Provide B2B Support to our clients, who use our services to make payments to their employees, partners, and affiliates. Provide B2C Support Payees receiving funds through our platform, guiding them through withdrawal methods and general inquiries. Collaborate with Partners to gather information needed to resolve issues. Deliver Basic Technical Assistance : Explain basic troubleshooting steps to clients. Communicate relevant technical issues to supervisors or tech support as required. Ticket Management : Review and prioritize all unassigned tickets immediately. Revisit open tickets awaiting responses from clients or other departments. Requirements: Experience in Customer Support : Proven experience in a customer support role, ideally in a SaaS or tech environment. Interpersonal Skills : Demonstrated ability to reassure clients, communicate clearly, and personalize interactions. Problem-Solving Ability : Aptitude for understanding complex issues and delivering comprehensive solutions. Time Management : Capable of prioritizing and responding to support tickets promptly, meeting the goal of a near-instant first response time. Advantages: Understanding of the finance world Language Skills : Additional language proficiency is a plus. Schedule: Friday–Tuesday (off Wednesday and Thursday). About the company: A SaaS-based global payout orchestration platform enabling businesses to send mass payouts — B2C and B2B — to over 175 countries in more than 70 currencies. Accessible via a single REST API with a unified KYB process, backed by a network of global financial partners. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Director, Global Communications San Mateo, CA / Hybrid *In office 1- 2 days a week We are seeking a Senior Director, Global Communications, to serve as a strategic advisor to the VP, Global Communications. This leader will help shape and execute an integrated communications strategy that advances Sony Interactive Entertainment’s business priorities while amplifying its games, creators, studios, and brand. The communications environment around SIE and PlayStation has become significantly more complex. The team manages a growing number of interconnected business, product, studio, partner, and reputational issues, often simultaneously and across multiple markets. Communications increasingly requires senior-level judgment in real time, alongside the ability to maintain proactive storytelling and sustained momentum between major launches and announcements. This role will lead the day-to-day management of the global software communications team, driving operational excellence and alignment, as well as best-in-class execution across all of product communications, media relations and team operations. They will also serve as a senior external communications leader with responsibility for high-level media relationships, issues management, and proactive storytelling. Working closely with Global Communications Senior Leadership, the Senior Director will translate strategic priorities into integrated communications programs, compelling storytelling, and measurable results. This role requires a leader who can operate the function with the discipline of a high-performing agency while bringing the judgment, influence, and external relationships expected of a senior communications executive. Responsibilities: Strategic Partnership & Organizational Leadership Serve as a key advisor and operating partner to the VP, Global Communications, helping define team priorities, communications strategy, and resource allocation. Translate senior leadership vision and evolving business priorities into clear communications plans, organizational priorities, and measurable outcomes. Act as a senior decisionmaker on communications issues that require judgment, speed, and coordination across studios, product teams, business leadership, executive leadership, and global markets. Drive operational rigor across the communications organization, ensuring clear prioritization, accountability, and alignment across a growing and increasingly complex portfolio of work. Identify gaps in capability, capacity, and expertise as the business evolves, and build the structures and processes needed to meet those demands. Help shape the long-term evolution of the Software Communications team through organizational planning, capability development, succession planning, and continuous improvement. Global Communications Leadership Actively contribute to the development and execution of integrated global communications strategies, designed in partnership with Senior Communications Leadership, that advance PlayStation’s product, game, studio, and brand priorities. Shape compelling narratives that elevate the PlayStation Studios portfolio, PlayStation hardware and services, and the broader brand across gaming, entertainment, technology, and culture. Ensure consistent storytelling across products, games, studios, creators, and corporate priorities. Partner closely with Senior Communications Leadership to ensure strategic alignment across software and product communications and communications readiness for launches, business milestones, partnerships, reputational issues, and emerging risks. Provide senior communications counsel during sensitive or fast-moving situations, helping teams quickly assess risk, align messaging, engage key stakeholders, and determine the appropriate external response. Ensure cross-functional stakeholders have clear visibility into announcement plans, performance metrics, emerging issues, risks, and overall communications status. Serve as a senior liaison to Sony Group teams and other external and internal partners on cross-functional initiatives. Operational Excellence and Team Management Lead annual communications planning, prioritization, and resource management across the Software Communications team. Manage the day-to-day operation of the global team, creating the structure that allows the VP to focus on enterprise-level strategy, executive counsel, major business decisions, and the highest-priority external issues. Partner with Senior Communications Leadership on organizational design, talent development, and succession planning. Build clear operating rhythms and updates that provide leadership visibility into priorities, workload, risks, and performance. Establish consistent frameworks for campaign planning, measurement, postmortems, and best-practice sharing. Oversee staffing strategy, team structure, and capability development to ensure the organization can respond to evolving business needs and periods of intense communications activity. Implement processes and programs that improve speed, quality, consistency, and scalability of output across regions and teams. Establish stretch goals that inspire the team to deliver at a higher level. Foster a culture of creative thinking, accountability, agility, and continuous improvement. Tap into cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling. Media Relations Strategy Set the strategic direction for PlayStation’s global media bureau, making media relations relations an always-on discipline rather than an activity centered primarily around launches and announcements. Build and maintain senior-level relationships with the industry’s most influential journalists and cultural voices. Serve as a senior company representative with top-tier media, particularly during complex, sensitive, or fast-moving situations where trust, judgment, and established relationships are critical. This includes serving as a spokesperson as needed. Lead proactive engagement with priority media between major beats to sustain momentum, deepen understanding of PlayStation’s strategy, and create opportunities to tell broader business, product, studio, and creator stories. Identify emerging narratives and potential reputational issues early and develop strategies to address them before they become larger communications challenges. Strengthen PlayStation’s ability to compete for attention in an increasingly active communications environment where competitors are engaging media and industry audiences consistently throughout the year. Drive proactive media engagement that strengthens understanding of PlayStation’s business and elevates its position across gaming, entertainment, technology, and culture. Tools, Technology and AI Integration Collaborate with other team leads to oversee the implementation of communications tools and platforms, including the adoption of responsible AI to improve team efficiency, insights and output quality. Qualifications: 18+ years of experience in communications, with significant experience in senior leadership roles. Experience leading large, global, matrixed communications teams in a complex, fast-paced organization. Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change. Strong track record leading communications for major product, software, or entertainment launches. Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations. Deep relationships with top-tier media and demonstrated ability to engage credibly with senior journalists and industry influencers. Experience serving as a senior communications leader and trusted advisor to executive stakeholders, as well as experience working closely with entertainment properties, creative teams, or game studios preferred. Demonstrated ability to operate with both strategic vision and operational discipline. Experience managing budgets, agencies, and complex cross-functional stakeholders. Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications. Excellent judgment, executive presence, and ability to influence at the senior and executive level. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $256,700 — $385,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Philippines On behalf of FinTech Client #8 , SD Solutions is looking for a talented Customer Support Engineer to provide exemplary support to our clients and partners, ensuring prompt, correct, and personalized assistance. This remote role will involve engaging in both VIP and Standard Support, troubleshooting issues, and collaborating with internal departments such as Compliance to address inquiries. You will work in a fast-paced, client-focused environment, where your main objective will be to resolve tickets promptly and accurately while upholding our high standards of customer care. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Provide B2B Support to our clients, who use our services to make payments to their employees, partners, and affiliates. Provide B2C Support Payees receiving funds through our platform, guiding them through withdrawal methods and general inquiries. Collaborate with Partners to gather information needed to resolve issues. Deliver Basic Technical Assistance : Explain basic troubleshooting steps to clients. Communicate relevant technical issues to supervisors or tech support as required. Ticket Management : Review and prioritize all unassigned tickets immediately. Revisit open tickets awaiting responses from clients or other departments. Requirements: Experience in Customer Support : Proven experience in a customer support role, ideally in a SaaS or tech environment. Interpersonal Skills : Demonstrated ability to reassure clients, communicate clearly, and personalize interactions. Problem-Solving Ability : Aptitude for understanding complex issues and delivering comprehensive solutions. Time Management : Capable of prioritizing and responding to support tickets promptly, meeting the goal of a near-instant first response time. Advantages: Understanding of the finance world Language Skills : Additional language proficiency is a plus. Schedule: Thursday–Monday (off Tuesday and Wednesday) About the company: A SaaS-based global payout orchestration platform enabling businesses to send mass payouts — B2C and B2B — to over 175 countries in more than 70 currencies. Accessible via a single REST API with a unified KYB process, backed by a network of global financial partners. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Location: Amsterdam, Netherlands Workplace: OnSite WHO WE ARE X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY ______________________________________________________ XDS is seeking an Events Manager to own the planning, execution and operations of X-LAB events across Europe. You turn an approved event calendar into events that run on time, on budget and to standard: trade shows, dealer events, consumer festivals, demos and pop-ups. This is an operations role. You own the logistics, vendors, budgets, assets and timelines behind every European event, and the marketing operations that keep them moving. Brand strategy and creative direction come from the global marketing team in Los Angeles; you make them happen on the ground in Europe. You are organized, calm under pressure and obsessive about details. You are comfortable working across time zones with teams in Shenzhen andLos Angeles, and with organizers, dealers and suppliers in several European countries. WHAT YOU’LL DO Event Planning & Execution   • Own end-to-end execution of all European events, including trade shows, dealer events, consumer festivals, gran fondos, demos, and pop-ups • Build and manage each event’s timeline, run of show, staffing plan, and on-site schedule • Lead onsite load-in, booth and pop-up setup, guest flow, teardown, and load-out • Secure event slots, permits, insurance, and organizer requirements prior to deadlines   Logistics & Vendors   • Source, contract, and manage local vendors (venues, AV, rigging, F&B, fabrication, freight, staffing, hotels) • Coordinate shipping, customs, and storage of bikes, demo fleet, and event materials across Europe • Book team travel and accommodations for each event   Budgets & Reporting   • Build and manage per-event budgets, track spend against plan, and reconcile invoices • Deliver a post-event recap within 7 days, including attendance, leads, demo rides, dealer activity, and spend • Keep the European event calendar and tracker up to date for the global marketing team   Marketing Bike Inventory & Event Assets   • Own the European marketing bike inventory (demo and event bikes: sizes, builds, condition, servicing, location) • Track all bikes going out and coming back for events and loans, and update the inventory log • Own the European event kit: booth and pop-up structures, signage, displays, and giveaways • Keep materials inventoried, maintained, and event-ready; flag replacements and new builds proactively • Coordinate with the US Events Manager and EU design team to ensure booths, signage, and event assets are brand-consistent across markets   Marketing Operations   • Run event registration, RSVPs, and lead capture; deliver leads to sales and dealers post-event • Coordinate with sales, dealers, and the dealers and the global marketing team so every event has clear goals and follow-up • Maintain event SOPs, vendor lists and playbooks so events can repeat and scale YOU’RE A GREAT FIT WITH: - 4–7+ years in event management, event operations, or trade show production - A track record running multi-country events or trade shows in Europe, from planning through teardown - Strong budget management and vendor negotiation skills - Fluent English plus at least one other European language (Spanish, French, Italian, German, or Dutch) - Right to work in the Netherlands - Comfortable traveling 40–60% and working some evenings and weekends around event dates - Comfortable lifting, setting up, breaking down, and hustling when needed   YOU’RE A SPECTACULAR FIT WITH: - Experience in cycling, outdoor, mobility, automotive, or premium consumer brands - Experience with European cycling events (gran fondos, festivals, Spring Classics, or Grand Tour start villages) - Knowledge of EU freight, customs, and temporary-import rules for event materials - Familiarity with CRM, event registration, and lead capture tools - A network of European event suppliers and organizers   SUCCESS METRICS - Every European event runs on time and within its approved budget - Recaps land within 7 days, with leads handed to sales and dealers - The event kit is always inventoried, maintained, and ready to ship - Vendors and organizers want to work with us again - Each event runs smoother than the last, with SOPs that let the calendar scale   ______________________________________________________   OUR COMPENSATION AND BENEFITS   - Competitive base salary - Demo bike fleet and comprehensive travel allowances

Location: India - Remote About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Technical Delivery Lead, Emerging Role: Technical Delivery Lead, Emerging Location: India Experience Level: 12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery Work Model: Full-time; India-based, working with distributed teams across the United States, India, and Latin America Reports To: Head of AI Delivery Why Join Turing Intelligence? Turing Intelligence builds and deploys production AI systems for enterprise clients. Our delivery teams work directly in client environments, translating high-value business problems into reliable systems that can operate at enterprise scale. The Emerging portfolio spans consumer goods, supply chain, real estate, manufacturing, media, and other complex operating environments. This role ensures that multiple concurrent engagements reach production on time, meet their commercial commitments, and create the confidence required to earn follow-on work. This is a high-ownership role for a technical delivery leader who can move between architecture, staffing, delivery health, and commercial decisions. Engagement managers own the client relationship; you will own how the work is engineered, staffed, reviewed, and recovered when delivery moves off plan. As the Technical Delivery Lead, Emerging, You Will Own Portfolio Delivery Health Establish a clear operating view across every active engagement, including delivery status, burn against plan, margin, staffing, technical risks, and client commitments. Identify issues early, intervene directly, and ensure recovery plans have accountable owners and measurable outcomes. Assure Architecture and Production Readiness Set and enforce the technical review bar for production AI systems. Review architecture across retrieval, orchestration, evaluation, guardrails, observability, scalability, and security, and ensure every proposed SOW receives appropriate technical review before signature. Lead Distributed Forward-Deployed Teams Build staffing plans for each active SOW, allocate engineers across competing priorities, reduce avoidable bench time through redeployment, and hire and calibrate engineers against a consistently high bar. Lead teams distributed across the United States, India, and Latin America. Shape Scope, Estimation, and Commercial Commitments Partner with pre-sales and engagement leaders on scoping, estimation, delivery plans, and change control. Challenge assumptions before commitments are made, protect delivery margin, and ensure client expectations match the work that can be staffed and delivered. Turn Delivery into Platform Leverage Work with the Chief AI Architect and platform leaders to apply shared architecture and evaluation standards, identify reusable components, and turn successful engagement work into capabilities that improve future delivery. How Success Will Be Measured First 90 Days Create a delivery-health baseline for every Emerging account, including status, burn against plan, margin, and material risks. Put an FDE staffing plan in place for every active SOW and establish a technical review before every new SOW is signed. First Year Maintain Emerging delivery gross margin at or above 40%, prevent avoidable client escalations from reaching the GM without warning, reduce bench time through active redeployment, and contribute at least two reusable components to the Enterprise AI platform. The Anti-Sell Portfolio-level accountability: This is not a single-project delivery role. You will oversee several engagements with different clients, technical risks, staffing constraints, and commercial commitments at the same time. Hands-on technical leadership: This is not a PMO or governance-only position. You must be able to inspect architecture, challenge technical decisions, and guide teams through production issues. Candidates without recent hands-on engineering judgment are unlikely to be successful. Commercial accountability: Delivery quality and margin are inseparable in this role. You will be expected to challenge weak estimates, manage change, redeploy capacity, and make difficult tradeoffs when client demand exceeds the funded scope. Client-facing pressure: You will step into troubled engagements, surface uncomfortable facts early, and work with engagement leaders to reset plans without damaging client trust. Distributed execution: The portfolio relies on teams across multiple regions and time zones. You must be comfortable making staffing and delivery decisions across the United States, India, and Latin America. Our Technical Delivery Leaders Typically Have Enterprise delivery leadership: 12+ years in software engineering or technical consulting, including 5+ years leading enterprise data or AI delivery. Portfolio and margin ownership: A track record of owning delivery outcomes and commercial performance across a portfolio of client accounts—not only a single project. Recent production AI experience: Direct responsibility for shipping GenAI or machine-learning systems to production within the last two years. Technical depth: Strong working knowledge of LLM and agentic architectures, including retrieval, orchestration, evaluation, guardrails, observability, and production operations. Delivery and commercial discipline: Experience with estimation, technical SOW review, staffing plans, change control, delivery recovery, and managing to a P&L. Leadership across seams: The ability to align engagement managers, pre-sales, architects, and distributed engineering teams while maintaining clear accountability for technical delivery. Top-Tier Candidates Will Have Experience leading forward-deployed or client-embedded engineering teams in an AI, data, or technology-services organization. Experience in consumer goods, supply chain, real estate, manufacturing, media, or another operationally complex enterprise environment. A record of turning client-specific delivery work into reusable platform components, delivery accelerators, or technical standards. Values We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are AI forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing Work at the frontier of AI , helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks. Contribute to leading-edge AI research and showcase your work at top conferences such as ICLR, ICML, and NeurIPS. Bring frontier AI innovation to the enterprise , applying lessons learned from leading AI labs to solve real-world business challenges. Collaborate with and learn from exceptional colleagues with deep AI experience from Google, Meta, Amazon, and other leading technology companies. Move at the pace of AI innovation , with the speed, ownership, and impact of a startup. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace  and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here .