Вакансии

We are looking for a highly organised and proactive E-commerce & Operations Coordinator to support the day-to-day operations of a growing wellness brand across New Zealand and Australia. Manage customer enquiries across email, live chat, helpdesk, website, and social media channels.

Location: Global Workplace: Remote [https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png] HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає: → My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші → My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу → My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу ___________________________________________________________________________ HOLYWATER TECH СЬОГОДНІ — ЦЕ: - понад 100+ млн завантажень застосунків - стратегічне партнерство з FOX Entertainment - х2 рази — щорічне зростання компанії за 2024-2025 роки - 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie - понад 100 млн годин переглянутого та прочитаного користувачами контенту - провідні позиції у своїх нішах на ринках США та Європи ___________________________________________________________________________ Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Operations Manager, хто готовий/-а долучитися й творити його разом із нами. ТВОЯ МІСІЯ: - Вести стратегічні операційні проєкти від проблеми до вимірюваного результату: розподіл інфраструктури між компаніями групи, платіжна й маркетингова інфраструктура, комплаєнс, єдина база контенту та інші. - Бачити повну картину по кожному напрямку (статус, ризики, ресурси, блокери) і координувати менеджерів напрямків між собою. - Знаходити місця, де критичний процес тримається на одній людині, сервісі чи акаунті, і заздалегідь готувати резервні варіанти. - Керувати витратами: вести реєстр сервісів і підписок, де в кожного сервісу є власник і метрика вартості, та впроваджувати економію з перевіркою контрактів і наслідків. - Відповідати за якість системи KPI/OKR: щоб цілі були вимірюваними, пов'язаними з цілями бізнесу й інтегрованими в PeopleForce та performance review разом із HR. - Запускати автоматизації та AI-агентів для операційних процесів (фолоу-апи зустрічей, моніторинг OKR, аналітика для керівництва) як власник процесу разом із Tech-Ops. - Задавати й підтримувати стандарти роботи: кожна задача в Notion має повний контекст, кожен проєкт має свій канал і регулярний статус. ___________________________________________________________________________ ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД: - Управління кількома кросфункційними проєктами одночасно: декомпозиція, плани, ризики, статуси без ручного контролю зверху. - Фінансова грамотність на рівні операцій: вміння рахувати економію/вартість у $ на місяць, читати контракти й умови сервісів, розуміти вплив рішення на P&L. - Побудова процесів і регламентів з нуля та їх впровадження в команди, які не підпорядковані напряму Operations відділу. - Впровадження автоматизацій на n8n та AI (Claude/ChatGPT, AI-агенти): самостійно будувати робочі флоу між Slack, Notion, Google Sheets та іншими сервісами, доводить їх до продакшну і щоденного використання командами. - Робота з даними: Google Sheets на впевненому рівні, вміння самостійно збирати й перевірити цифри (аналітику). - Досвід щоденної роботи в Notion / Slack / Jira-подібних системах. Які hard skills будуть перевагою? - Досвід у digital-продукті (apps / web): платежі, маркетингова інфраструктура, комплаєнс. - Досвід FinOps / Legal. - Досвід M&A, демерджу або виділення бізнесу. ___________________________________________________________________________ ЩО ОТРИМАЄШ ВІД НАС: - Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української. - Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там. - Техніку та сервіси. Все, що треба для роботи. - Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні. - Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я& ___________________________________________________________________________ ЧОМУ З НАМИ КЛАСНО? - Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті. - Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10. - Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу. - Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають. Можливо, це — твій шанс стати нашим наступним big name? ___________________________________________________________________________ ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ: Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/ Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594 Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/ Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається Хочеш творити історію разом із нами в HOLYWATER TECH? 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Location: Remote, Global Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We're currently looking for a Operations Lead to join Uplift , a business building a portfolio of digital products for users’ everyday needs. The team is currently in the early stages of formation: key technical roles are already in place, with the main focus now on building the marketing function for the first product. This is an opportunity to join the business at launch and build processes from the ground up. What will be your focus: Analyze the payment funnel, identify the causes of payment losses, and determine opportunities to increase revenue. Improve the approval rate of initial and recurring payments, test hypotheses, and evaluate the financial impact of implemented changes. Develop the payment infrastructure: work with current PSPs, onboard new providers, and optimize routing and cascading. Monitor key payment and compliance metrics, and work on reducing chargebacks, refunds, and fraud. Improve the product’s unit economics by optimizing payment processes, retention mechanics, and user interaction scenarios. Analyze the causes of user churn, and find opportunities to increase retention and reduce churn. Develop Customer Operations: improve the user experience and customer interaction processes throughout the subscription lifecycle. Work on the product’s reputation, including improving the customer experience and growing positive reviews on Trustpilot. Optimize and automate operational processes to increase efficiency and reduce operational costs. Independently identify problem areas, build an improvement plan, implement solutions, and evaluate their impact on the business. Collaborate with payment providers and internal teams to implement operational initiatives. You’re a great fit if you: Have hands-on experience in Payments or Operations in B2C subscription products. Have a deep understanding of payment infrastructure and payment flow mechanics: PSP, routing, cascading, decline codes, 3DS, recurring billing. Have experience optimizing payment processes and improving payment success rate. Understand chargeback management, refunds, fraud prevention, and payment system compliance requirements. Have strong analytical skills and an understanding of LTV, retention, churn, and key subscription business metrics. Have real cases of improving payment metrics with measurable results: what exactly you changed, how it affected the metrics, and how much additional revenue you managed to generate or retain. Have experience independently analyzing problems, finding solutions, and implementing them. Can prioritize tasks based on their impact on the product’s revenue and profitability. Are independent, proactive, take ownership of results, and follow initiatives through to completion. Communicate openly and constructively, and are ready to flag risks early and propose solutions. Nice to have: Experience with Customer Operations, retention mechanics, and customer journey optimization. Experience managing product reputation and working with review platforms, including Trustpilot. Experience automating operational processes, including with AI tools. Experience working with payment systems in Tier-1 markets. Experience coordinating a Support team or individual operational areas. Here’s what our hiring process looks like: Stage 1. Pre-screen. Stage 2. Interview. Stage 3. Final interview. Stage 4. Reference check. Stage 5. Job Offer. What’s waiting for you at Uplift? Boost your potential: Build a product from the ground up and have a say in key decisions. Work in an environment that gives you the freedom and space to take action. Grow alongside strong A-players who share their expertise and are always ready to boost each other. Keep learning through internal and external talks, courses. Choose your own rhythm: Work remotely or from our office in Kyiv or coworking spaces in Lviv and Warsaw. Plan your workday your way — we offer a flexible schedule because results matter most. Take time to recharge: 28 working days of annual vacation, up to 30 days of sick leave, plus all public holidays. Need more flexibility? You can move a working day to a weekend and vice versa when needed. Keep your balance: Take care of your health with medical insurance, our Mental Health program, and compensation for psychological support sessions. Get involved in socially impactful initiatives, including our Ukrainian Victory Support program. Celebrate important moments — receive gifts for meaningful milestones in your personal and professional life. Join quarterly team-building activities, both online and offline — because strong teams are built beyond work, too. Ready to build from scratch? Make your ambition happen here.

Задачи: — Кросс-менеджмент: коммуникация между отделами — Операционный менеджмент и эффективная организация процессов — Коммуникация в чатах с рекламодателями: уточнение деталей и контроль — Ежедневные планерки и синхронизации — Работа с большим массивом информации — Распределение задач и контроль сроков — Ведение, создание и заполнение таблиц — Ресерч информации Требования: — Эмпатичность и умение выстраивать коммуникацию между командами — Умение превращать хаос в структуру — Навык передачи информации и контроля сроков — Работа с таблицами Условия: — Фиксированная зарплата от 600 долларов США в месяц плюс бонусы Будет плюсом: — Понимание AI-инструментов и умение оптимизировать процессы с их помощью

Location: UK: London (7 Devonshire Square) Workplace: Hybrid The role & impact As the UK Director of Operations, you will guide regional strategic execution, translating overarching business goals into robust operational plans. Working closely with the UK Managing Director and regional senior leadership, you will serve as a vital conduit between regional priorities and global functions, ensuring plans across teams are aligned and delivering measurable value. In this role, you will champion operational governance and foster cross-functional collaboration across multiple teams. By establishing clear reporting cadences, resolving operational friction, and guiding continuous improvement initiatives, your leadership will directly support regional performance and help build seamless experiences for small businesses.   The team & how they connect The UK Strategy and Operations team acts as the connective tissue across regional and global functions, partnering closely with Sales, Marketing, Product, and Finance. Together, the team shapes regional operating plans, monitors performance rhythms, and translates insights into focused action. We collaborate openly across boundaries to support shared priorities and ensure every function moves forward together.   The team is currently working on - Designing and embedding the cohesive UK operating plan while setting aligned Objectives and Key Results. - Establishing single-source-of-truth performance rhythms, including Monthly Business Reviews and executive updates, supported by tools such as Asana, Jira, and modern AI platforms. - Guiding cross-functional Go-To-Market delivery across key regional initiatives to ensure consistent, high-standard execution. - Fostering an internal culture of continuous improvement and integrating AI tools to streamline processes and elevate team capacity.   Where and how you can work We support a flexible, hybrid working style that balances purposeful time in our collaborative UK office spaces with focused remote work. Our teams come together regularly for intentional connection, project kick-offs, and boost days, giving you both the connection of in-person collaboration and the flexibility to do your best work. Xero is a Great Place to Work UK accredited.   Here are some of the things we are looking for - You bring deep experience in operational leadership, with a strong background in developing and embedding multifaceted operating models across organisations. - Your background demonstrates a natural talent for translating strategic vision into clear, actionable operating plans backed by sound commercial acumen. - You have a proven ability to navigate ambiguous environments, establishing direction and prioritising work under shifting business demands. - A collaborative mindset allows you to influence, align, and communicate comfortably across all organizational levels and disciplines. - You bring an active curiosity for modern productivity software and AI tools, always exploring smarter, faster ways of working and encouraging team adoption.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Join a Great Place to Work-Certified™ company where your voice matters.

Задачи: — Мониторинг метрик, выявление и фиксация отклонений. — Контроль качества работы с партнерами и показателей VIP-направления. Требования: — Опыт работы в iGaming (QA, Affiliate или CRM) от 1 года. — Понимание базовой терминологии и маркетинговых метрик. — Свободный русский язык, английский от B2. Условия: — Удаленная работа, график 5/2 с гибким началом дня. — Фиксированная оплата труда.

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. About the role We’re looking for a proactive Business Operations Associate to keep the team running smoothly. You’ll manage vendors, contracts, payments and tool access, help test our product, and improve how we work. What you’ll do - Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs - Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation - Access management: map our tools, owners and admins, centralize billing, and support access reviews - Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors - Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics - Events and travel: plan team offsites and organize travel for trips and industry events What we’re looking for - 3 years in business operations, procurement or finance operations, ideally at a startup or tech company - Experience with vendor management, invoices and payments - Highly organized, detail-oriented, with strong follow-through - Comfortable administering SaaS tools (Google Workspace, Notion, Slack) Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience. ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

- рост продаж и развитие CRM. - управление производством и производственным планированием.

Location: Australia_Melbour_Office Verra Mobility is a global smart mobility technology business with a clear purpose: making roads safer and journeys easier. We partner with governments and road authorities to deliver technology that improves road safety, encourages responsible driving and helps protect the communities who use our roads. We are seeking an organised and proactive Operations Administrator to support the delivery of our road safety programs. Based in South Melbourne , you'll play an important role in supporting our operational teams, field technicians, contractors and customers. This position combines purchasing, financial administration, customer reporting and compliance coordination in a busy technical operations environment. We're looking for someone who enjoys working independently, managing competing priorities and taking responsibility for delivering accurate, timely outcomes. This is a permanent, full-time role based in our South Melbourne office 5 days per week onsite. What you'll be doing Raising and tracking purchase orders, processing invoices and following up outstanding purchasing matters. Preparing operational reports and maintaining accurate spreadsheets, registers and records. Producing customer reports and monitoring compliance with contractual and operational requirements. Arranging contractor inductions and permits and maintaining compliance documentation. Managing shared inboxes, responding to enquiries and following up outstanding actions. Assisting field technicians and operational teams with scheduling and documentation. Working with internal teams, suppliers and customers to resolve operational and administrative issues. Recommending improvements to administrative processes and operational workflows. What you'll bring Demonstrated experience in operations administration, business support or a similar coordination role. Strong organisational skills and the ability to manage competing priorities and deadlines. Experience with purchase orders, invoice processing, operational reporting and record management. Intermediate Microsoft Excel skills and proficiency across Microsoft Office applications. Clear written and verbal communication skills and a professional, customer-focused approach. Strong attention to detail, sound judgement and the ability to work independently. Experience supporting field services, engineering, maintenance or technical operations would be advantageous. Familiarity with SAP or similar enterprise systems would be beneficial. Why join Verra Mobility? You'll be part of an international technology business delivering programs that make a positive contribution to road safety. You'll work alongside experienced colleagues, support a range of operational activities and have opportunities to contribute to improvements in how we deliver our services. Our values guide how we work: Do What's Right, Choose Courage Over Comfort, Win Together and Own It. Interested? If you enjoy operational administration, working with different teams and taking responsibility for getting things done, we'd like to hear from you. Apply now with your current CV. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities, and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: United States; Canada Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Colombia; Brazil; Argentina Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Vienna, Austria About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. 📌 Please note: This is an on-site role based in Vienna, Austria. Due to the fast-paced hiring process and local regulatory requirements, candidates already eligible to work in Austria or the EU are strongly preferred. About the Role Bybit is seeking a Wallet Operations Manager to join our EU Finance team. The role combines hands-on wallet operations with digital asset management, ensuring secure and efficient asset transfers, settlements, reconciliations, and safeguarding of client crypto assets. The successful candidate will work closely with Finance, Treasury, Risk, and Technology teams to support daily operations and maintain reliable wallet infrastructure and asset controls. Key Responsibilities Wallet Operations: Operate and manage hot, warm, and cold wallets, including wallet rebalancing, asset transfers, and transaction approvals. Wallet Infrastructure : Work with institutional custody platforms, including MPC-based wallet solutions, transaction workflows, and wallet configurations. Asset Settlements: Execute and monitor crypto asset settlements, internal transfers, and cross-chain transactions, ensuring timely and accurate processing. Safeguarding: Support the safeguarding and segregation of client crypto assets in accordance with internal policies and regulatory requirements. Asset Reconciliation: Reconcile on-chain wallet balances with internal systems and custody records, identifying and resolving discrepancies. Liquidity Management: Coordinate with Treasury to ensure sufficient asset availability across wallets and networks. Operational Controls: Maintain secure transaction approval workflows, maker-checker controls, and wallet access permissions. Process Improvement: Maintain SOPs, support automation initiatives, and improve the efficiency and reliability of wallet operations. Operational Support: Investigate failed transactions, settlement issues, and other wallet-related incidents, coordinating with internal stakeholders as needed. Support internal and external audits by providing relevant wallet and asset records. Key Requirements 3+ years of experience in crypto wallet operations, digital asset custody, exchange operations, or a related field. Bachelor's degree in Finance, IT, Computer Science, or equivalent practical experience. Strong technical understanding of blockchain networks, wallet infrastructure, private key management, MPC, and multi-signature solutions. Hands-on experience with institutional digital asset custody platforms and wallet management systems. Good understanding of crypto asset transfers, settlements, liquidity management, and blockchain transaction processes. Experience with asset reconciliation, safeguarding, and operational controls. Strong analytical and problem-solving skills with attention to detail. Ability to work independently and collaborate across Finance, Treasury, Risk, and Technology teams. Professional fluency in English; Mandarin Chinese is an huge advantage. Nice to Have Experience at a cryptocurrency exchange, custodian, or regulated financial institution. Understanding of EU MiCAR safeguarding and segregation requirements. Familiarity with on-chain monitoring tools and blockchain explorers. Experience with process automation or operational reporting. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Chicago, IL, United States Healthcare Operations Coordinator Neolytix  |  Chicago, IL (On-site)  |  Full-Time About Neolytix Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries. The Role You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill. What You’ll Do Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track. Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts. Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area. Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences. Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks. Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here). What We’re Looking For Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus). 1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required. Strong written and verbal communication skills; bilingual English/Spanish is a significant plus. Comfort working across multiple workstreams simultaneously in a small-team environment. Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus. Reliable, self-directed, and comfortable operating with minimal supervision. What We Offer Competitive hourly compensation commensurate with experience. Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics. A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop. A small, high-impact team where your contributions are visible from day one

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We’re looking for a GPU Compute Partnerships & Commercial Operations Manager to secure and manage the external GPU capacity that enables our inference business to serve customers and grow. Working closely with GTM, technical, and finance teams, you’ll translate commercial demand into provider sourcing priorities, help secure commercially attractive capacity, and manage provider agreements throughout their lifecycle. Your work will help ensure that capacity availability, deployment timelines, and provider economics support customer commitments and business objectives. You’ll own day-to-day commercial and operational coordination with compute providers — from evaluating proposals and progressing agreements to managing capacity changes, validating service delivery, and ensuring accurate billing. You’re welcome to work remotely from the United States . Your responsibilities will include: Align compute supply with commercial demand: Work with GTM and technical teams to understand expected customer demand, deployment requirements, and timing, and translate these into external capacity sourcing priorities. Source and evaluate compute partners: Identify and assess GPU providers based on pricing, available capacity, deployment timelines, service reliability, and suitability for customer inference workloads. Support commercial negotiations: Compare proposals and help negotiate rates , capacity commitments, payment terms, service levels, and remedies that support the economics and delivery requirements of the inference business. Drive agreements to execution: Coordinate Legal, Finance, Procurement, Security, and technical stakeholders through review, approval, signature, provider onboarding, and purchase order creation, keeping timelines aligned with planned deployments and customer commitments. Manage ongoing compute partnerships: Serve as a primary commercial and operational contact for providers , coordinating capacity changes, service escalations, renewals, and contractual follow-through as business needs evolve. Reconcile provider performance: Review monthly availability and SLA reports against contractual commitments and internal monitoring data. Work with providers and technical teams to resolve discrepancies and capture applicable service credits. Manage billing accuracy and commercial adjustments: Validate charges against agreed rates, billable capacity, service periods, and delivered service . Resolve billing disputes and ensure contractual credits and adjustments are reflected. Coordinate timely payments: Work with Finance and Accounts Payable to ensure approved invoices are paid on time and outstanding issues are resolved, supporting continuity of critical capacity relationships. Maintain visibility into capacity and commitments: Track contracted capacity , spend, payment schedules, renewal dates, notice periods, provider performance , and open issues to inform commercial planning and upcoming capacity decisions. We expect you to have: Experience in infrastructure partnerships, commercial operations, technology sourcing, or vendor management supporting a commercial business. Strong commercial judgment and the ability to connect capacity availability, provider terms, and service performance to customer delivery and business economics. Experience coordinating agreements across Legal, Finance, Procurement, and technical teams. Confidence working with pricing, contractual commitments, operational data, invoices, and service credits. Strong project management and communication skills, with the ability to drive progress across teams without direct authority. Comfort with infrastructure concepts and translating technical requirements into commercial and operational actions. Attention to detail in reconciling discrepancies and maintaining clear records of obligations, decisions, and adjustments. It will be an added bonus if you have: Experience with GPU compute, cloud infrastructure, data center services, or other capacity-based technology partnerships . Familiarity with inference workloads and the factors affecting capacity requirements and unit economics . Experience supporting capacity planning in a customer-facing or GTM environment. Experience administering SLAs, availability calculations, service credits, and consumption- or commitment-based billing. Familiarity with contract management, procurement , and accounts payable systems. What success looks like: External GPU capacity is secured in time to support customer deployments and commercial demand. Provider pricing and commitments support the inference business’s commercial objectives. Agreements and internal approvals progress in line with deployment timelines. Provider issues and capacity changes are resolved with clear ownership and follow-through. Monthly service delivery and invoices are reconciled accurately, with applicable credits and adjustments captured. GTM, technical, and finance teams have clear visibility into available and committed capacity, spend, and upcoming provider decisions. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. #LI-VC1 Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $160,000 — $205,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Regulatory Operations Associate , you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments. This role is based in NYC with a 3x per week office requirement. What You’ll Do Daily Compliance Execution: Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA). Audit & Records Maintenance: Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready. Tooling & Data Entry Workflows: Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking. Operational Monitoring: Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers. Project Coordination: Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule. Cross-Functional Support: Liaise directly with local Fleet Coordinators, Dispatch, Legal, and Market Operations teams to gather evidence, verify on-the-ground operational facts, and resolve administrative compliance blockers. Who You Are 1–3 years of professional experience in operations, compliance coordination, program administration, logistics, or a related task-focused operational role; Bachelor's degree required. Highly organized task manager who thrives on executing recurring workflows accurately and keeping structured trackers up to date. Meticulous attention to detail with a track record of verifying datasets, maintaining clean records, and spotting discrepancies in operational data. Clear, practical communicator able to coordinate across frontline operations, legal, and city teams to track down required documentation. Fast learner comfortable adopting new software platforms, spreadsheets, and internal workflow tools quickly. Prior experience with Salesforce, Google Sheets/Excel, or compliance tracking software is a plus, but not required. Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000 – $85,000 / year We are proud to offer a generous and comprehensive benefits package, including comprehensive medical plans and 401(k) matching. Ready to join the ride? Via is an equal opportunity employer.

SpaceXSI is looking for a Senior Business Operations Manager to lead Japan consumer operations, fulfillment, and cross-functional operational delivery.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Design Operations Manager (DesignOps), you will sit within Mistral's Product Operations function, with a focus on streamlining the operations of the design team. You will own how the Design team operates as a system — its cadences, its rituals, its coordination, and the connective tissue that lets designers focus on design. This role exists because a design org at our scale needs someone whose full-time job is the operating system itself: defining it, holding it, and continuously tuning it so the team runs with a heartbeat rather than on ad-hoc heroics. You will own the team's weekly and quarterly cadences — from leadership syncs to planning, retros, and share-outs — and establish how we track work, surface it outward, and make decisions. You'll design the forums where decisions get made and recorded, keep the rituals that create alignment, and aggressively cut the ones that are just overhead. Equally, you are the bridge across the org. You will coordinate the interlocks between Brand and Marketing for upcoming launches, and between Product and Product Design for the build pipeline — so interdependencies are understood and planned for, not discovered at the last minute. You will partner closely with marketing, PMs, engineering, GTM to align design work with go-to-market timing and surface what's shipping before it ships. This is a team-of-one role with a founding design-ops mentality. You will build the discipline from scratch, automate repetitive coordination with AI where it helps, and coordinate people where it matters. You report to the Head of Product Operations, working day-to-day with the Head of Design and the design team.   WHAT YOU WILL DO - Define the operating system of the design team — the cadences, forums, rituals, and source-of-truth that keep the team aligned and moving forward. - Own the weekly and quarterly cadences, from leadership syncs and critiques to planning, retros, and headcount-cycle inputs. - Coordinate the Brand × Marketing and Product × Product Design interlocks so design work is surfaced with enough lead time and dependencies are planned, not discovered late. - Establish how the team tracks and shares out work — a single source of truth for status, and the forums where design is made legible to the rest of the org. - Design and hold decision-making forums so decisions get made, recorded, and not relitigated. - Separate ritual from overhead — keep the cadences that create alignment and cut the ones that are just tax. - Automate repetitive coordination, reporting, and tracking with AI so the team spends time on design, not admin. - Bring the wider Product Operations toolkit to the design team — data and analytics for transparent reporting, structured feedback loops and early-access programmes, and launch coordination that aligns design work with product release cycles and go-to-market timing. - Partner with marketing, PMs, engineering and GTM to align design work with go-to-market timing and surface what's shipping.   WHAT WE'RE LOOKING FOR - 6–10 years of experience in design operations, product operations, program management, or a chief-of-staff role within a creative or product organization. - A founding design-ops mindset — you've built operational disciplines from scratch, not just maintained inherited ones. - Comfortable automating with AI tools to remove repetitive overhead, while equally skilled at coordinating people and building coalitions without authority. - Strong systems thinking — you design repeatable rhythms and processes, not just run meetings. - Design literacy — enough background to have felt the pain designers feel and to be credible with the team. - A make-it-happen attitude: positive, bias to action, unblocks rather than escalates. - Excellent communication and synthesis skills — you turn scattered signals into a shared source of truth. - Ability to thrive in ambiguity and define your own scope in a role with no playbook and no team to delegate to. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: United Arab Emirates ABOUT THE ROLE Coordinate site deployment by making sure the right people are assigned to the right priorities, travel and site visits are well planned, and teams have clear plans for their work on-site. Partner with GTMs, FDEs, DSs, and leadership to keep deployments organized and moving forward. WHAT YOU’LL DO - Allocate resources: Match FDEs and DSs to customer needs based on priority, skills, availability, location, and capacity. Flag resource conflicts and recommend trade-offs. - Prioritize field work: Maintain a view of upcoming and active engagements, deadlines, dependencies, and business priorities. Help leadership decide what should happen first when capacity is limited. - Coordinate on-site work: Set clear plans, responsibilities, and expected outcomes for each site visit. Track progress, actions, blockers, and follow-ups while teams are on-site. - Manage travel logistics: Coordinate travel schedules, flights, accommodation, local transport, itineraries, and expense requirements for regional deployments. - Keep teams aligned: Share deployment schedules and changes with field teams, Sales, customers, and internal stakeholders. Escalate delays or issues that affect delivery. - Track delivery and capacity: Maintain accurate records of assignments, travel, utilization, site progress, and upcoming demand. Provide regular updates and reports to leadership. - Improve processes: Identify ways to make resource planning, travel coordination, site execution, and reporting more consistent and efficient. WHO YOU ARE - 3+ years in field operations, project operations, Sales Operations, or a similar role. - Experience coordinating people, schedules, or projects across multiple locations. - Strong planning and prioritization skills, including handling competing requests and changing timelines. - Clear communicator who can align technical teams, commercial teams, customers, and leadership. - Organized, detail-oriented, and proactive about surfacing risks and blockers. NICE TO HAVE - Experience coordinating technical deployment teams, such as FDEs, DSs, or implementation teams. - Experience with multi-country travel, expenses, procurement, or vendor coordination. - Familiarity with Salesforce, HubSpot, Dynamics, or project planning tools. - Background in technology or consulting. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice