Location: Cyprus; Serbia; Poland
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Supply quality & Retention Manager.
Your main tasks will be:
Design the quality driver model and link supply behaviour to MAVP conversion, retention and recovery of valuable pairs.
Find problems in cohorts and segments; design quality activation, training and behaviour change programmes.
Agree order quality parameters with the Planning Lead and commercial levers with the Incentives Lead.
Set requirements for Product/ML on prompts and signals; validate the effect with Analytics.
Hand over standards and the playbook to account managers; measure adoption and sustained effect with guardrails on complaints and client pressure.
We expect from you:
Quality modelling: links partner behaviour to creating and retaining valuable pairs.
Customer experience diagnostics: tells activity and spend growth apart from better experience and repeat contact.
Cohort analysis of new, active and returning partners.
Experiments: comparison groups, observation periods, stop criteria.
Writing requirements for Product/ML: prompts, signals, quality measurement.
Building training programmes, standards and playbooks.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: New York City
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network
. As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding
. In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements
.
This
role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with wh
ich you partner
. If you're interviewing
for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives
.
Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
Data-literate mindset with experience turning raw metrics into actionable operational insights.
Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms,
and BI tools (such as Tableau
).
Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
At Asana, we're committed to building
teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help
ing us achieve our mission
. If you're interested in
this role and don't meet every listed requirement, we still encou
rage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact
you have on our path to achieving our mission
. We believe that compensation should be refle
ctive of the value you create relative to the market value of you
r role
. To ensure pay i
s fair and not impacted by bia
ses, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $150,000 - $165,000
. The actual base salary will vary based on
various facto
rs, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In
addition to
base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn
more about the total compensation and benefits fo
r this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive
family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago
The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network
. As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey—from application through onboarding
. In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements
.
This
role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays d
epends on the type of work you do and the teams with wh
ich you partner
. If you're interviewing
for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives
.
Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
3–6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
Data-literate mindset with experience turning raw metrics into actionable operational insights.
Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms,
and BI tools (such as Tableau
).
Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.
At Asana, we're committed to building
teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help
ing us achieve our mission
. If you're interested in
this role and don't meet every listed requirement, we still encou
rage you to apply
.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact
you have on our path to achieving our mission
. We believe that compensation should be refle
ctive of the value you create relative to the market value of you
r role
. To ensure pay i
s fair and not impacted by bia
ses, we're c
ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is between $150,000 - $165,000
. The actual base salary will vary based on
various facto
rs, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline, and the base salary range for this role may be modified
.
In
addition to
base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, speak with your recruiter to learn
more about the total compensation and benefits fo
r this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include
:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive
family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Success Managers at Ramp are responsible for successful implementation and adoption. This role partners with public-sector organizations to deliver measurable value, helps shape the approach to government agencies, educational institutions and nonprofits, guides onboarding and long-term success, and advises customers on modernizing financial workflows.
WHAT YOU’LL DO
- Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements.
- Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives.
- Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector.
- Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem.
- Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions.
- Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs.
- Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical.
- Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines.
WHAT YOU’LL NEED
- 4+ years in implementation or engagement management in B2B SaaS or public-sector technology.
- Public-sector experience highly preferred; experience with large-scale strategy/change management, preferably in Finance or Fintech.
- AI fluency; strong program/project management for complex, multi-workstream technology deployments.
- Excellent communication and relationship management, including translating technical concepts for diverse audiences.
- Success working with Product, Engineering and Security to troubleshoot and co-develop solutions.
- Ability to navigate public procurement, long sales/adoption cycles and organizational needs; adaptability in a fast-paced, mission-driven environment.
NICE TO HAVES
- Bachelor’s degree; multi-stakeholder relationships across government, education or nonprofit organizations.
- Government finance systems, ERP/accounting platforms (Oracle, PeopleSoft, Workday or SAP) and familiarity with compliance frameworks (FedRAMP, SOC 2, HIPAA or CJIS).
- PMP, CAPM or PMI-ACP; finance, accounting or government-procurement background; experience scaling customer success at a high-growth company.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Hadley Designs is seeking an Amazon Brand Manager to take full ownership of a multi-million dollar group of our products on Amazon, as the product manager, the merchandiser, and the CEO of that catalog. End-to-end ownership of your catalog group's performance, including revenue, net profit, pricing, advertising, and inventory.
УдалённоA strong visual eye, and you see what wins on the page, not only in the data
Location: Atlanta; San Francisco; New York
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job description:
As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
* This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.
* This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time.
What You'll Be Doing
Strategic Growth & Performance
- Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products.
- Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.
Technical Ownership & Delivery
- Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.
Merchant Advocacy & Enablement
- Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.
- Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.
Qualifications
- 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.
What makes you stand out:
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities
- Fluency in other languages is an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The Role
As a Senior Product Manager, Internal Tools & Marketing Technology at Fanatics Betting & Gaming (FBG), you will build and scale the platforms that connect customers to the right agent and the right message. You will own two tightly linked systems: the contact center platform that routes, skills, and queues customer contacts across support and VIP; and the marketing technology stack that moves customer events into and out of our engagement platform (XtremePush) to power lifecycle, promotional, and transactional messaging.
You will partner closely with operations, CRM/lifecycle marketing, engineering, data, and compliance to translate operational and marketing needs into platform requirements, prioritize a shared roadmap, and deliver internal systems that directly shape customer-facing experiences — whether that’s a new product or state launch, a change in staffing model, or a new campaign journey.
Responsibilities
Own the contact center routing, skilling, and queue configuration roadmap end to end — from operational requirements through build, launch, and iteration
Lead product readiness for new launches across support and marketing surfaces: routing design, agent skilling, queue setup, event instrumentation, and messaging configuration
Own the marketing technology integration layer: define the customer events flowing into XtremePush, the triggers and data flowing back out, and the schemas and contracts between platforms
Partner with CRM and lifecycle marketing to translate campaign and journey needs into platform requirements, and with engineering and data to deliver reliable, low-latency event pipelines
Write clear user stories and product requirements for operations, marketing, and engineering stakeholders
Identify gaps in existing back-end systems and operational workflows and translate them into scalable product solutions
Use data, research, and operational insight to set roadmap priorities and measure success against defined KPIs (e.g., routing accuracy, handle time, event delivery latency, campaign reach)
Partner with engineering on Salesforce-based workflows and additional internal platforms that improve operational efficiency and accuracy
Collaborate with chatbot and AI product owners where routing, escalation, and messaging intersect automated support
Develop a deep understanding of the FBG platform, operational processes, and the role internal platforms play
Operate with a high degree of autonomy, independently driving discovery, requirements, and delivery while aligning closely with senior product leadership and cross-functional partners
Qualifications
5+ years of product management experience, preferably in an agile, B2C digital product organization
Experience owning end-to-end product features spanning back-office workflows, backend system requirements, data needs, and front-end functionality
Experience building products for internal or operational users (customer support, VIP, promotions, risk, compliance, or marketing ops teams) preferred
Comfort working with event schemas, APIs, and data pipelines; able to partner with engineering and data teams on technical requirements
Experience with Salesforce-based tools or CRM platforms preferred
Experience with AI-, automation-, or chatbot-related initiatives a plus
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs
Highly collaborative, with a track record across operations, marketing, analytics, design, and engineering
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$117,000
—
$194,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The Influencer Partnerships Manager is a hands-on activation lead responsible for bringing approved influencer strategies to life across PlayStation's live service portfolio. The role manages assigned creator programs from brief through creator outreach, contracting, content development, launch, and reporting.
Working across launches, seasonal updates, content drops, expansions, community moments, and re-engagement beats, this role builds trusted creator relationships and delivers paid and earned activations that provide value to players and support sustained title engagement.
In close partnership with the Senior Influencer Planning Manager, this role translates strategy, investment direction, and measurement frameworks into high-quality execution. It also contributes real-time creator, community, and activation learnings back into future planning.
What you'll be doing:
Campaign Activation & Delivery
Execute approved creator plans for assigned live service titles and beats, translating briefs into detailed activation plans, timelines, creator lists, deliverables, production needs, and market coordination.
Manage day-to-day delivery across creator outreach, negotiation, contracting, onboarding, briefing, content development, approvals, publishing, and campaign closeout.
Coordinate creator access to builds, features, capture opportunities, developer interviews, events, and embargoed information in partnership with studios and relevant approval teams.
Creator Relationships & Partner Management
Build trusted relationships with gaming creators, talent representatives, and agencies, maintaining a pipeline of established, genre-relevant, emerging, and locally relevant partners.
Manage agencies and production partners against agreed deliverables, timelines, assigned budgets, quality standards, creator experience, and performance expectations.
Create clear, authentic value exchanges while protecting creator independence and audience trust; ensure deliverables, usage rights, disclosures, and approvals are managed accurately.
Cross-Functional & Global / Local Execution
Serve as an activation contact for assigned programs, coordinating with Games Marketing, Studios, Community, Social, PR/Communications, Media, Legal, Finance, Procurement, local teams, and external partners.
Support local market execution within the global brief, surfacing creator expertise and market needs while maintaining brand, campaign, and governance standards.
Optimization, Reporting & Learning
Monitor activation performance, audience response, creator participation, and community feedback; recommend tactical adjustments to creator mix, formats, timing, or delivery within the approved strategy and budget.
Deliver timely activation reports and post-campaign learnings to Planning, Insights & Analytics, and title stakeholders, clearly surfacing results, risks, issues, and recommended next actions.
What we're looking for:
5+ years of experience in influencer or creator partnerships, gaming marketing, social marketing, talent partnerships, or a related field, with hands-on responsibility for campaign delivery.
Bachelor's degree in marketing, communications, advertising, business, or a related field; equivalent practical experience considered.
Direct experience executing gaming creator programs; experience supporting live service, multiplayer, online, or regularly updated games strongly preferred.
Strong understanding of gaming creators, livestream and social platforms, creator content formats, player communities, and the dynamics of paid and earned advocacy.
Experience managing creator outreach, negotiations, agreements, content rights, disclosures, deliverables, assigned budgets, and agency or production-partner performance.
Experience coordinating with studios or game teams around builds, gameplay capture, embargoes, approvals, developer access, and changing release plans.
Strong project management and communication skills, with the ability to manage multiple fast-moving workstreams, maintain detail, and respond calmly as priorities change.
Comfort using creator reporting, campaign KPIs, social listening, project-management platforms, and AI-enabled tools to support execution and reporting.
Collaborative, solutions-oriented working style and ability to build trust with creators, game teams, cross-functional partners, agencies, and local markets.
Ability to collaborate across global teams and time zones, with willingness to travel as business needs require.
Genuine passion for PlayStation, games, creators, and live service communities.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$117,900
—
$176,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.
What you’ll do
Partnership Development & Launch
Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives
Lead the creation of joint business plans, financial modeling, and growth initiatives
Define, implement and run winning operating rhythm to maximize value
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
Partner Growth & Operations:
Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization
Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
Own day-to-day partner operations, ensuring smooth execution and communications
Drive monthly and quarterly partnership business reviews
Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
Strategy
Develop and implement processes and frameworks to manage partnerships efficiently.
Align partnership initiatives with Flex’s broader strategic objectives.
Provide insights and strategic recommendations to continuously enhance partnership value.
Key Qualifications:
6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.
Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.
Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.
Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.
Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.
Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.
Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale
Self-driven with an ownership mindset, committed to delivering measurable impact.
Bachelor’s degree required.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$200,000
—
$255,000 USD
Tier 3 (Salt Lake City)
$170,000
—
$215,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Engineering Operations Partner to own how Engineering organises, maintains, and uses its internal knowledge. You’ll join our Engineering Operations partner team and lead Engineering knowledge management in Notion as your primary program.
You’ll define what good looks like: a clear information architecture, useful content types and templates, accountable content owners, and documentation that engineers can find and trust. You’ll assess the current state, set priorities, lead the improvements, and establish practices that keep the knowledge base useful as Engineering grows and changes.
This is a hands-on role. You’ll combine knowledge management expertise with technical fluency, using AI and automation to improve documentation workflows and reduce manual maintenance. You’ll work closely with engineers, process owners, other EngOps partners, and technical enablement to make standards part of everyday practice. You will own the knowledge management framework and its effectiveness, while partnering with subject matter experts who are accountable for technical accuracy.
You’ll also serve as the Engineering Operations Partner for our Engineering Strategy & Operations (ES&O) global group, supporting planning, execution, operational health, and process improvement. Engineering knowledge management will be your dedicated program alongside this partnership.
This is a full-time position based in Novi Sad, Serbia.
What You’ll Do
Own the strategy, roadmap, and delivery of Engineering knowledge management in Notion, managing priorities, dependencies, risks, and stakeholder commitments from initial assessment through rollout and sustained operation.
Define and evolve the information architecture, navigation, content types, templates, and metadata so engineers can find the right information and understand how to use it.
Partner with the global Notion owners to align Engineering’s knowledge-management practices with company-wide standards, and work with Engineering communications contributors to support internal updates, including the bi-weekly newsletter.
Establish documentation standards covering quality, ownership, review, and content lifecycle, working with relevant owners to align documentation and automation with access and governance requirements.
Lead a practical improvement plan for existing content, working with teams to resolve gaps, duplicates, conflicting guidance, and outdated material while preserving useful knowledge.
Build and improve AI-assisted and automated workflows that make it easier to create, organise, review, and maintain Engineering knowledge. Evaluate their effectiveness and keep them reliable as needs change.
Guide EngOps partners, engineers, and content owners in adopting knowledge-management practices, building reusable approaches they can maintain independently.
Define and track meaningful measures of knowledge quality, discoverability, adoption, and maintenance effort. Use feedback and evidence to prioritise the work and show its impact.
Act as the Engineering Operations Partner to the ES&O global group leader, supporting quarterly and annual planning, execution, OKRs, health metrics, and alignment with Engineering-wide practices.
Help ES&O teams identify operational issues, improve processes, and follow through on agreed actions, working with Analytics and other partners where needed.
Skills We’re Looking For
6+ years of relevant experience in engineering operations, knowledge management, technical content strategy, documentation operations, or a related discipline in a technology organisation.
Demonstrated expertise in information architecture, knowledge management, or content governance, with experience establishing standards and improving a substantial knowledge base used by technical teams.
Strong technical fluency and experience working closely with software engineers. You can understand technical dependencies and design, build, and troubleshoot automation workflows using approaches such as APIs, integrations, or scripting.
Practical experience applying AI and automation to operational workflows, including implementing solutions and evaluating their effectiveness.
The ability to own a broad, ambiguous problem: set direction, prioritise work, make tradeoffs, and deliver measurable improvements that last beyond the initial rollout.
Experience influencing senior stakeholders and driving adoption across teams without direct authority, including resolving disagreements and establishing shared accountability.
Excellent written and verbal communication. You can make complex information clear, create usable standards, and adapt your communication to technical and non-technical audiences.
Strong analytical and operational judgment. You use evidence to understand problems, measure outcomes, and improve processes, and can apply that approach to an engineering global group’s planning and operational health.
Bonus Skills
Deep experience with Notion, including databases, templates, permissions, and integrations.
Experience as an engineering operations partner or in a similar role supporting planning, OKRs, health metrics, or engineering process improvement.
Technical writing or content strategy experience for internal engineering audiences.
Experience leading a large knowledge-base cleanup, restructuring, or migration, including consolidation and content retirement.
Experience operating automations over time, including monitoring failures, handling exceptions, and improving reliability.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Consumer Growth builds mobile and web experiences that help people become Kraken customers, fund their accounts, invest, earn, access new products, build wealth and stay lifelong clients. Product, engineering, design, data, and lifecycle marketing build together.
THE OPPORTUNITY
- Own growth in viral, KOL- and creator-referred new transacting users (NTUs). Set aggressive NTU targets backed by a credible growth model, then beat them. Build and scale sharing, referral, and creator systems that drive 10x, then 50x growth while hitting payback targets.
- Build sharing people find useful. Create natural reasons to pass on product value, and referral programs with modeled payback incentives, and without relying on aggressive incentives to hit targets. Make both work for the sender, recipient, and business.
- Own the audience-to-customer journey. Build and test paths from recommendations and creator audiences to product value and a first transaction. Partner with the teams that own onboarding and core product experiences on shared journeys.
- Own Consumer features and updates for the KOL Platform. Set the Consumer roadmap, ship features and ongoing improvements, and make measurement and commercial tools trustworthy and easy to use. Work with the teams that own KOL and affiliate relationships.
- Build creator tools across Kraken’s app and web. Help creators, key opinion leaders (KOLs), and power referrers invite their followers and turn their audiences into valuable new transacting customers. Understand their different motivations and build with core product teams.
- Make acquisition economics work. Own acquisition cost and gross-margin payback against clear targets, including fully loaded incentive, partner, operating, and fraud costs. Use downstream retention and revenue to judge what deserves more investment.
- Increase virality per new transacting user and per returning user. Test ways to improve send conversion, invites per sender, and invite-to-first-transaction conversion. Improve repeat sharing and loop speed, and prove the gains create incremental valuable new transacting customers.
- Build measurement you can trust. Validate instrumentation, define hypotheses and guardrails, and run tests that can detect meaningful effects. Separate attributed activity from incremental growth, interpret uncertainty honestly, and check that gains persist as you scale.
WHAT YOU BRING
- You’ve personally built a product, tool, feature, or experience that spread beyond its initial audience. You can explain why it spread, your contribution, and how it acquired valuable customers.
- Repeated success beating acquisition targets through referrals, product virality, or creator-led growth. Show the baseline, target, result, timeframe, component rates you improved, and your personal contribution. Bring evidence the gains lasted.
- Strong growth product sense. You understand sharing psychology and the different motivations of customers, creators, KOLs, and power referrers. You combine customer research, creative product instincts, and strong UX and copy to give people a reason to participate.
- Analytical independence. You independently investigate behavior with SQL and product analytics, validate instrumentation, and build funnel, cohort, and growth models.
- Experimentation and commercial judgment. You design reliable tests, interpret uncertainty honestly, and distinguish attribution from incremental growth. You understand acquisition cost and payback, including downstream retention, revenue, and fully loaded incentive and fraud costs.
- Senior ownership and hands-on execution. You set strategy, make hard priority calls, align teams without relying on reporting lines, and deliver autonomously. You use AI and working prototypes to turn original ideas into experiences people can try.
NICE TO HAVES
- Experience building self-service creator or affiliate tools, revenue-share systems, or reliable partner payouts.
- Consumer fintech, crypto, payments, or experience designing financial promotions and fraud controls.
- Experience adapting growth journeys across markets, cultures, and regulatory environments.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Consumer Growth builds mobile and web experiences that help people become Kraken customers, fund their accounts, invest, earn, access new products, build wealth and stay lifelong clients. Product, engineering, design, data, and lifecycle marketing build together.
THE OPPORTUNITY
- Own growth in viral, KOL- and creator-referred new transacting users (NTUs). Set aggressive NTU targets backed by a credible growth model, then beat them. Build and scale sharing, referral, and creator systems that drive 10x, then 50x growth while hitting payback targets.
- Build sharing people find useful. Create natural reasons to pass on product value, and referral programs with modeled payback incentives, and without relying on aggressive incentives to hit targets. Make both work for the sender, recipient, and business.
- Own the audience-to-customer journey. Build and test paths from recommendations and creator audiences to product value and a first transaction. Partner with the teams that own onboarding and core product experiences on shared journeys.
- Own Consumer features and updates for the KOL Platform. Set the Consumer roadmap, ship features and ongoing improvements, and make measurement and commercial tools trustworthy and easy to use. Work with the teams that own KOL and affiliate relationships.
- Build creator tools across Kraken’s app and web. Help creators, key opinion leaders (KOLs), and power referrers invite their followers and turn their audiences into valuable new transacting customers. Understand their different motivations and build with core product teams.
- Make acquisition economics work. Own acquisition cost and gross-margin payback against clear targets, including fully loaded incentive, partner, operating, and fraud costs. Use downstream retention and revenue to judge what deserves more investment.
- Increase virality per new transacting user and per returning user. Test ways to improve send conversion, invites per sender, and invite-to-first-transaction conversion. Improve repeat sharing and loop speed, and prove the gains create incremental valuable new transacting customers.
- Build measurement you can trust. Validate instrumentation, define hypotheses and guardrails, and run tests that can detect meaningful effects. Separate attributed activity from incremental growth, interpret uncertainty honestly, and check that gains persist as you scale.
WHAT YOU BRING
- You’ve personally built a product, tool, feature, or experience that spread beyond its initial audience. You can explain why it spread, your contribution, and how it acquired valuable customers.
- Repeated success beating acquisition targets through referrals, product virality, or creator-led growth. Show the baseline, target, result, timeframe, component rates you improved, and your personal contribution. Bring evidence the gains lasted.
- Strong growth product sense. You understand sharing psychology and the different motivations of customers, creators, KOLs, and power referrers. You combine customer research, creative product instincts, and strong UX and copy to give people a reason to participate.
- Analytical independence. You independently investigate behavior with SQL and product analytics, validate instrumentation, and build funnel, cohort, and growth models.
- Experimentation and commercial judgment. You design reliable tests, interpret uncertainty honestly, and distinguish attribution from incremental growth. You understand acquisition cost and payback, including downstream retention, revenue, and fully loaded incentive and fraud costs.
- Senior ownership and hands-on execution. You set strategy, make hard priority calls, align teams without relying on reporting lines, and deliver autonomously. You use AI and working prototypes to turn original ideas into experiences people can try.
NICE TO HAVES
- Experience building self-service creator or affiliate tools, revenue-share systems, or reliable partner payouts.
- Consumer fintech, crypto, payments, or experience designing financial promotions and fraud controls.
- Experience adapting growth journeys across markets, cultures, and regulatory environments.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
The people who build on Webflow make some of the best work on the web. We're looking for a Senior Community Manager to give that work a bigger stage, bring those builders together, and make Webflow's community known. You'll reimagine our programs and online spaces, plan events, and back the leaders running groups around the world. You'll also make sure what members tell you reaches the teams building the product, and that the work they share shapes how Webflow tells its story.
This is a hands-on role for someone who can set a direction and then build it.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $150,000 - $180,000
- Zone B: $141,700 - $170,000
- Zone C: $131,700 - $158,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- $164,000 - $196,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director of Brand Engagement
AS A SENIOR COMMUNITY MANAGER, YOU'LL…
- Develop a community strategy that takes care of the community we have today and grows with it. Start by listening to members and learning from what's working, then define where we go next: who we serve, which programs we invest in, and how community fits into Webflow's growth. Put the operating model and measurement framework in place.
- Reimagine our community programs. Decide which programs to keep, evolve, or retire, and design new ones where members need them. Give community leaders the onboarding, playbooks, and support they need to run great groups around the world.
- Create great community events and activations. Work with our field events team to plan hackathons, challenges, workshops, meetups, and live sessions, online and in person, with clear goals and playbooks that make them repeatable.
- Build a community storytelling engine. Find the builders doing remarkable work on Webflow, interview them, and turn their projects into spotlights, showcases, and a library of real use cases. Partner with Product Marketing and Content so launches and campaigns are grounded in real community work.
- Make our online community spaces places people want to be. Own the strategy for where members connect online, including programming, moderation, and the standards that keep conversations useful and generous.
- Bring the community's voice inside Webflow. Partner with Product, Growth, Support, and Sales to surface feedback, shape early access programs, and connect community engagement to activation, retention, and pipeline.
- Measure what matters. Track participation, retention, and the community's contribution to growth, and use what you learn to decide what to scale, fix, or stop.
ABOUT YOU:
Requirements:
- 5+ years building or running communities for a software product, ideally for developers, designers, or other makers
- A track record of building community programs from scratch and growing them, such as leader or ambassador programs, hackathons, and events. Tell us about one you built.
- Hands-on fluency with Webflow or comparable web and design tools. You can build a site, answer a member's question, and speak the language of builders.
- Experience setting community goals and measuring them against business results like activation, retention, and pipeline
- Experience running online spaces on platforms like Discord, Slack, or forums, including programming and moderation
- Experience supporting volunteer leaders and members, online and in person
- BS / BA college degree or relevant experience
You’ll thrive as a Senior Community Manager if you..
- Come from the community. You've been a member or leader in a builder community yourself, so you know what makes one worth showing up for.
- Build programs that last. You turn a good event or idea into something repeatable, with playbooks that let other people run it well.
- Show up in the room. You're comfortable hosting a workshop, panel, or live session, and you bring people together online and in person.
- Bring a point of view. You have a clear view of what makes a community worth joining, and you can say why a program should grow, change, or end.
- Make the people around you better. You back volunteer leaders, carry what members say to Product and Support, and build strong relationships across marketing, events, and the teams making the product.
- Find the story in the work. You can spot the builder behind a great project and explain why it matters to people who've never met them.
- [REQUIRED] Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
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Location: US - Culver City, California, United States
Scopely
is hiring a
Senior Legal Operations Manager
based in our Culver City, CA hub on a hybrid basis.
As a Senior Legal Operations Manager, you will be the driving force of innovation, scale, technology, and automation for the Scopely legal team. You will be responsible for building and streamlining the strategic technologies of the Legal department as our company expands around the world. You will be part of a team that implements key systems, optimizes processes, manages projects, creates objectives, and reports performance metrics to deliver legal services in the most collaborative, friendly, and efficient manner, including supporting both internal and external resource management. You'll get to work with some super inspiring people, including our Finance, IT, Workplace, and People teams and a growing team of external vendors and law firms.
Reporting to our Director, Legal Operations, you'll be the second member of our growing Legal Operations team and have a significant impact on how the broader Legal department and Scopely continue to grow.
What You Will Do:
Oversee operational processes to maintain and support legal systems and technology, including contract management, ebilling/matter management, e-signature, workflow automation, and document storage
Identify opportunities where AI can transform how legal work gets done, partnering with Legal, IT, Security, and business stakeholders to select, pilot, and operationalize AI-enabled solutions that reduce manual effort, improve speed and quality of service, and free up attorneys to focus on higher-value strategic work
Assist in developing relevant project and process documentation and self-help tools as needed: legal intranet, playbooks, legal training, Q&A, process flows, etc
Support the legal operations function on assigned cross-functional and departmental initiatives
Contract Management:
Serve as the key administrator of Ironclad, owning templates, workflows, repository design, system configuration, and technical integrations with a particular focus on continuous optimization of existing workflows and development of new ones
Oversee and help streamline contract workflow processes, including creation, assignment, organization, tracking, document storage, and template/playbook management
Manage process for verifying existence of an active services agreement and associating the correct parent contract for Statement of Work workflows in Ironclad
Manage process for archiving executed agreements and capturing appropriate metadata fields for our repository
Be a primary point of contact to the business to answer questions regarding legal contract review support and processes, and triage incoming contract-related requests
Develop and maintain detailed process documentation and training materials that you will use to drive continuous adoption across the Legal team and relevant cross-functional partners
E-Billing/Matter Management:
Oversee our outside counsel and e-billing/matter management processes, including
Manage the strategic use of Brightflag for e-billing and spend management, including invoice review and spend-analysis tools to enforce outside counsel billing guidelines, flag exceptions, and surface spend trends
Manage law firm engagement letters and onboarding with AP, opening and closing matters
Oversee monthly accrual process and prepare monthly accrual reports for AP
Manage integration with Oracle for approved invoices sent to AP
Manage new timekeeper review and approval
Interact independently with in-house legal team and outside counsel regarding missing accruals or invoices, disputes, or to answer other questions that may arise concerning invoicing/status, onboarding, guidelines, and any system or process issues
Assist in building and maintaining the Legal team's annual budget and forecast, tracking spend against plan and flagging variances early
Assist in the development of data-driven reporting on legal spend, matter volume, and operational KPIs for Legal leadership
What We're Looking For:
At least 6-8 years of relevant, progressively complex experience with a proven track record of leading successful implementation and rollout of key technologies and processes
Experience with Ironclad or similar contract lifecycle management platforms
Experience with API integration
Experience leveraging AI-powered tools, automation platforms, or emerging legal technologies to optimize legal workflows and improve operational efficiency
Experience supporting legal operations across multiple business units, subsidiaries, or shared-services environments
Ability to collect and analyze available information and execute effectively and autonomously in complex or ambiguous situations
Preference for candidates with direct experience implementing and/or managing Ironclad or Brightflag
Nice to have: Clear understanding of contracts and how they are used, including their abbreviated names, and can speak to them without reference
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$140,000
—
$170,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Manager, Personalized Support.
About the job
The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers.
Responsibilities
In this role, you’ll:
Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio’s strategic customers. The team’s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio.
As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being.
You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers.
You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience as part of a support or operations team in a software or SaaS company.
4+ years experience leading a technical support team in a software or SaaS company.
Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers.
Exceptional emotional intelligence, interpersonal communication and professional writing skills.
Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery.
Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.)
Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements.
Diplomacy in uncertain situations with an analytical and process driven solution approach.
Desired:
Knowledge of networking protocols, standards, troubleshooting and cloud computing.
Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios.
Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
New York City
Chicago
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридSan Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
ГибридAtlanta; San Francisco; New York; Please note that unfortunately, we do not offer relocation assistance for this role at this time
seniorNew York, NY, United States
United States, San Mateo, CA; Ability to collaborate across global teams and time zones, with willingness to travel as business needs require
seniorNew York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Novi Sad, South Bačka, Serbia, EMEA
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited States
seniorUS - Culver City, California, United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоRemote - Colombia; The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones